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Role of administrator

Managing meetings
- Outlook
- Teams
- Skype
- Minutes
Communicating with internal and external customers
- Phone
- Email
- Departments
- Text messages
- Face to face communicating
Managing office diaries
- On a computer (word)
- On excel
- A physical diary in place for the work
Stock control
- Keeping count
- Making sure what is needed is bought
- Organised
Maintenance of office equipment
- Keeping machines clean
- Regularly check for small repairs or defects
- Making sure filing cabinets are organised and locked if confidential

Ways in which administrators support


team activities
Arranging meetings
- Sending out calendar invites
- Making an agenda
- Distributing papers
- Any drinks or food
Available during meetings to support additional needs
- Minutes to be taken
- Any coloured paper
Dealing with telephone enquiries
Reasons for providing a positive image
- Helps with working in a team
- It's part of the organisation culture
- Uniform and presentation
Examples:
- Neat look
- Good personal hygiene
- Different environment will have different standards
- Name badges
- Manners
- punctuality

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