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SREEKANTH MALLA

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SUMMARY
 Salesforce Certified Professional with 10+ years of IT experience including 6 years of experience in Salesforce.com
working extensively on configuration, customization, integration, communities, deployment, and migration from classic
to lightning, creating lightning web components and 4 Years of experience on JAVA/J2EE seeking challenging career in
Salesforce Development.
 Experience in Administration, Configuration, and Implementation of Salesforce CRM and Salesforce SFA applications
based on backend systems Language and Force.com Platform
 Experience with Salesforce.com Sales Cloud, Service Cloud, Experience Cloud, and Force.com platform.
 Extensive experience on Apex development in creating Objects, Apex Triggers, Apex Classes, Standard Controllers,
Custom Controllers and Controller Extensions and lightning components.
 Created Lightning Web Components (LWC) and Lightning AURA Components during the migration from Salesforce
Classic to Lightning in replacing on Click JavaScript buttons.
 Good experience in creating Validation Rules, Workflow Rules, Process Builders, Flow Builder, Flows and Approval
Process.
 Experience in working with different kinds of Salesforce.com Sandbox and Production environments.
 Configured and implemented the use of Omni-Channel, Service Cloud Lightning Console, Case assignment rules, auto-
response rules, and enhancements on Email Message object.
 Worked with the Einstein tool to visualize the dashboards.
 Created Sharing rules for various objects. Worked on Security settings for objects at Profile, Role, and Organization
level.
 Experience in building reusable UI components with lightning component framework.
 Proficient in administrating the organizational setup using Salesforce administration.
 Experience in configuring Salesforce CPQ and working with objects to create Quotes, bundles, and manage products.
 Experience in Veeva CRM and Veeva Vault Content Management applications.
 Worked on Steel Brick product setup, pricing setup and integration with Salesforce objects to bring existing custom
functionality. I also worked on DocuSign for Quote approvals.
 Experienced in working with DevOps teams to ensure continuous integration and deployment of Salesforce
applications by following CICD process.
 Used Email to Case, Web to Case features and created a community where the customers can create, update, and
manage their cases.
 Experience in using Force.com Web services API (REST API and SOAP API) for implementing web services in the
application for access to data from different users.
 Improved handling the Salesforce.com Governor Limits, with great ability to optimize code to respect those limits.
 Experience in writing Apex Triggers, Apex classes, Batch Apex, Schedule Apex and Queueable Apex, Future Methods,
SOQL and SOSL statements.
 Hands on experience in using the sandbox for testing and migrated the code to the deployment instance after testing
by using Change Sets, Force.com IDE tool and Force.com Migration tool kit.
 Experience with seamless deployment process by using Jenkins, Git and GitHub.
 Actively participated in deployment and implemented CI/CD process from sandbox to sandbox and sandbox to
production by using GitHub and Gearset tool.
 Worked on Platform Events to connect business processes in Salesforce and external sources through the exchange of
real-time event data.
 Worked on Rollup Helper package from AppExchange and improved the performance on loading the bulk records.
 Implemented Mulesoft solutions, including custom connectors, APIs, and integrations, using the Mulesoft Anypoint
Platform.
 Collaborated with cross-functional teams, such as business analysts, architects, and project managers, to understand
business requirements and design solutions that meet those requirements.
 Maintained and updated existing integrations, troubleshooting issues, refactoring code, and updating documentation
as new requirements emerged or technology changed.
 Strong Agile, Scrum Software development methodologies Experience.

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CERTIFICATIONS
 Salesforce Certified Platform Developer I
 Salesforce Certified Platform Developer II
 Salesforce Certified Platform App Builder
 Salesforce Certified Administrator
 Salesforce Certified Sales Cloud Consultant
 Salesforce Certified Service Cloud Consultant

EDUCATION AND TRAINING

Bachelor of Technology: Electronics & Communication Engineering May 2012

Jawaharlal Nehru Technological University - Kakinada, India

SKILLS

Salesforce Salesforce.com, Force.com, Sales Cloud, Service Cloud, LWC, Lightning component, CPQ,
Technologies Apttus CPQ, Apex Language (Class, Trigger, Batch, Schedule), SOQL, SOSL, Visualforce
Pages/Components, s-Control, Apex Web Services, Partner WSDL and Enterprise WSDL,
Workflow and Approvals, Dashboard, Analytic Snapshots.
Salesforce Tools Force.com IDE (Eclipse), AJAX Toolkit, Force.com API tools (Data Loader), Force.com
Explorer, Force.com Platform
ETL Tools Data Loader, Salesforce-to-Salesforce, Apex-Explorer, Informatica

Languages Apex, C/C++, Java, J2EE, HTML, XML, CSS, Ajax , jQuery

Database SQL, Oracle, MySQL

Web HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP, REST, Mulesoft, OAuth 2.0, LDAP

Web Servers Apache Web Server, Tomcat 6.x

Tools Git, JIRA, Jenkins, Confluence, Bitbucket, POSTMAN, SOAP UI, Eclipse IDE, Workbench,
VS Code, Anypoint Studio, Swagger
Platform UNIX and Windows (NT/2000/XP/Vista/7)

EXPERIENCE
Sr. Salesforce Engineer / Verizon, San Francisco Bay Area, CA Jan 2021 - Current
 Worked on various Salesforce.com standard objects like Accounts, Opportunities, Leads, Campaign, Events,
Tasks, Contacts, Cases, Contract, Reports and Dashboards.
 Agile Development Methodology was followed for the implementation.
 Managed Salesforce integration with SOAP API and REST API for existing systems and third-party providers.
 Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on logic and
Interactions in Lightning Applications.
 Involved in building Lightning Web Components Apps to provide better and more interactive interfaces to end-
users, which helps in Sales enhancements.
 Created multiple Lightning Web Components, added CSS and Design Parameters from Lightning Design System
(LDS) that makes the Lightning component look and feel better.

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 Expertise in system administration, configurations, maintenance and Support of Force.com Application, Salesforce
CRM, VEEVA CRM, VEEVA VAULT.
 Experienced in AWS Cloud environment – Support & Maintain Infrastructure as code using Lambda, AWS Cloud
Formation
 Worked in developing various lightning web components, events, and Applications.
 Experience in Apex Classes, Apex triggers Integration, Visualforce, and Force.com API.
 Developed custom lightning web components (Aura and LWC)
 Extensively worked on the lightning web components (LWC)
 Worked on Service Console Lightning application which contains multiple number of Lightning web components
(LWC)
 Developed multiple number of Lightning web components (LWC) regarding service case console page.
 Worked on advanced JavaScript and HTML elements for developing the LWC components.
 Migrated aura components to Lightning Web Components.
 Developed custom business logic using Apex Classes, Visualforce pages and Lightning components.
 Used Visualforce components like Page Block, Command Buttons, Action support, Action Function.
 Executed different kinds of asynchronous process by using Platform Events, Future Methods, Batch Apex and
Schedule Apex.
 Experience in using Metadata API to retrieve, deploy, create, update or delete customization information, such as
custom object definitions and page layouts, for organization.
 Created modern Lightning Apps combining Lightning App Builder, SLDS and Lightning Component features.
 Perform detailed analysis of business and technical requirements and developed the Apex classes using other
Platform based technologies like Visualforce, Force.com IDE.
 Extensive experience in building UI by using Visualforce pages and Page layouts according to the business
requirements.
 Managed and deployed Salesforce.com CRM solution to multiple departments within the organization by using
CICD(CI/CD) Process with Git and GitHub.
 Performed data cleanup and/or data migration to/from salesforce.com by using different AppExchange tools like
DupeBlocker and DupeCatcher.
 Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating.
 Implemented Data Loader through the Command Line Interface to extract the data from database.
 Configured Chatter for the Users in the Organization for collaboration.
 Created Email templates in Text, HTML and visualforce necessary for the application.
 Developed visualforce pages with JavaScript and Apex classes.
 Creating and customizing dashboards and reports that provide insights into key performance metrics and enable
users to make data-driven decisions by using the Einstein tool.
 Used Einstein tool for the predictive lead scoring.
 Written Apex Test classes to Unit Test Apex classes before moving to Production.
 Created and maintained the documentation for Design, Migration, and Integration.
 Deployed applications from Sandbox to Production using Jenkins.
Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, JavaScript, S-Controls, Conga Composer,
DocuSign for Salesforce, Adobe for Salesforce, Workflow Approvals, Reports, Custom Objects, Custom Tabs, Email
Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Jenkins, Visual Studio Code

Sr Salesforce Engineer/Admin / Sherwin Williams – San Francisco Bay Area, CA Nov 2017 – Dec 2020
 Worked closely with sales team and business analysts to perform detailed analysis of business and technical
requirements and to design the solution by customizing various standard objects of SalesForce.com (SFDC)
 Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and
integrity.

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 Developed Salesforce Lightning applications using Lightning Components, Controllers and Events and used
custom CSS in the components.
 Implemented Service cloud, Service console, configured Email-to-Case, and enabled communities in cases.
 Responsible for creating, managing applications, custom objects, custom tabs, fields, relationships, page layouts,
record types, validation rules, email templates, report types, workflow rules, process builder and approval
process.
 Worked on Integration SFDC with external application including APIGE,TIBCO and AWS connect services .
 Development experience with creating Apex Class, Apex Triggers, Batch Apex, Schedule Apex, Visualforce Pages,
WebService, HTML5, JSON, CSS, JavaScript and AJAX.
 Worked on Lightning for creating custom pages for lookup screens on Salesforce.
 Involved on creating Lightning Pages inside Lightning Community Builder.
 Validated Salesforce.com - sales, service and community including salesforce1 (mobile).
 Integrated different legacy systems with Salesforce using Mulesoft using REST, SOAP APIs for establish API lead
connectivity.
 Worked on Mulesoft ESB and Any point platform for deployment of applications on cloud.
 Implemented Mulesoft API security policies to ensure secure access to APIs, including OAuth2.0, JWT, and Basic
Authentication policies.
 Used RAML and Dataweave 2.x/ 3.x for defining APIs and implementing complex data transformations and
connecting with different external systems using Mulesoft.
 Developed re-usable user interface components with the lightning component framework.
 Involved in Salesforce customized reports and dashboards on real time.
 Created layouts tailored to business needs and partner programs by customizing portal layout, lead forms, data
fields and tabs.
 Hands-on Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud
and Salesforce CPQ.
 Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.
 Worked on lightning design system to create pixel perfect designs and applications.
 Involved in data mapping and migration of data from legacy systems to Salesforce.com objects and fields.
 Developed unit test class for Apex class and worked for improving code coverage.
 Integrated the REST API based Web Services and Informatica on Demand for extracting the data from external
systems.
 Developed SOQL and SOSL queries to get data from different related objects.
 Used Visual Studio for writing business logic in Apex programming language.
 Created email templates, approval processes, approval page layouts and defined approval actions on them to
automate the processes.
 Created Reports and Dashboards, which helps the sales team in marketing their product using the Einstein tool.
 Implemented the requirements on Salesforce.com platform and Visual Studio.
Environment: Salesforce.com, Apex, Lightning (components and controllers), Communities, Force.com, Visual Studio,
REST API Web Services, Service Cloud, Pages, Workflow Approvals, Reports, Custom Objects, Custom Tabs, Data
Migration, SOQL, SOSL, Mulesoft, Integration, RAML, YAML, REST, SOAP, Dataweave, Munit

Salesforce Engineer / AstraZeneca - Wilmington, DE July 2016 –Oct 2017

 Worked with Business System Analyst to provide recommendation and designed the best solutions for
implementing new business ideas.
 Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact,
Opportunity, Case and Custom Objects.
 Implementation of Batch Classes, Scheduled Classes as part of the business requirement.
 Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
 Implemented Out of office solution in Chatter using Chatter API.

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 • Migration of Existing application to AWS cloud and automated regular AWS tasks like snapshots creation
 Developed Apex REST web service classes for inbound calls to salesforce to retrieve and save data in salesforce.
 Created new User Interface using JavaScript, HTML and CSS in Visualforce Pages.
 Enabled and Customized Self Service Portal for contacts and Accounts.
 Experience with Salesforce Webservices APIs like SOAP, REST, BULK API.
 Managed and deployed Salesforce.com CRM solution to multiple departments within the organization
 Experience in creating Case Milestones and Entitlement Process on Case Object.
 Case Management by Configuring Email-to-Case for the end user to submit a case through Outlook.
 Configured and implemented the use of Omni-Channel, Service Cloud Lightning, Console, Case assignment rules,
auto-response rules, and enhancements on the Email Message object.
 Created Apex Test Classes for deployment and achieved at least 90% of code coverage for an Org.
 Responsible for implementing flows and used in the lightning pages. Managed all new user set-ups and
deactivation, including following approval process and transferring ownership of accounts/contacts/opportunities
for deactivated users.
 Performed mass data imports using the Apex data loader and import tools as requested by CRM Manager.
 Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound
Messages to manage the Workflow Approvals.
 Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level
security and configured their sharing settings.
 Created and maintained custom fields and modifying Picklist values and field dependencies.
 Developed custom objects, reports, and configured analytic snapshots for sales performance and lead generation
statistics.
 Developed and configured various Reports and Report Folders for different user profiles based on the need in the
organization.
 Implemented Live Agent in salesforce classic and creation of lightning component to achieve the live agent
functionality.
 Extensive experience with migration from salesforce classic to lightning framework (AURA Framework).
 Worked on User Management and loading data by using Apex Data Loader tools.
 Responsible for moving changes to the production through the Change Sets, Auto Rabbit and Force.com IDE tool.
 Involved into migration of business model and development from Service desk tool to Salesforce.
 Experience in generation of Public URL for the file posted in the Chatter by using Content Version, Content
Distribution salesforce objects.
Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component Controllers), Pages, Data
Loader, S-Controls, HTML, Java Script, Apex Triggers, Steel Brick, Web Services, Reports, Custom Objects, Custom Tabs,
Email Services, Security Controls, Sandbox data loading.

Java Full Stack Developer / Charter Communications – St Louis, MO Oct 2013- June 2016
 Designed and coded application components in an Agile environment.
 Carried out requirement analysis and business user walk through, developed design documents, and
implemented based on need following Agile Methodologies.
 Designed UML diagrams like Use Case, Class and Activity diagrams based on the requirements.
 Extensively worked on UI front end layer using the HTML5, CSS3, JavaScript, jQuery, Angular2/4/7, NPM, JSON,
AJAX, Bootstrap, SAAS, Web pack, Widgets.
 Implemented Model View Controller Architecture using Jakarta Struts framework at presentation tier.
 Used Struts frameworks and MVC design patterns to complete several projects on complex areas of development
including user interface design, batch processing, stored procedure development, XML, data exchange and
integration.
 Extensive use of Struts Framework for Controller components and view components.
 Implemented Spring IOC for inter connection between modules in our application.

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 Designed and Developed UI using JSP by following MVC architecture. Developed the application using Struts
framework.
 The views are programmed using JSP pages with the struts tag library, Model is the combination of EJB’s, and Java
classes and web implementation controllers are Servlets.
 The Java Message Service (JMS) API used to allow application components to create, send, receive, and read
messages.
 Expertise in coding optimized SQL queries on databases like Oracle.
 Developed back-end PL/SQL packages, UNIX shell scripts for data migration and batch processing.
 Created and customized UNIX shell scripts for automating regular maintenance and batch jobs.
 Implemented core java Multithreading, Collections, Exception Handling, and OOP's concepts.
 Involved in performing Unit and Integration testing JUnit.
 Involved in coding, building java applications using Core java, Multithreading, JSP and Servlet.
Environment: Core Java, J2EE 1.3, JSP 1.2, Structs, Spring IOC, EJB 2.0, Struts 1.1, JDBC 2.1, Oracle 8i, UML, JMS, XML,
WebLogic 7.0, MVC Design Pattern, Eclipse 2.1, Log4j and Junit, HTML, CSS, JavaScript, Angular JS, Material UI, SOAP UI,
POSTMAN

Java Developer / Time Warner Cable, New York July 2012 – Sep 2013
 Developed web components using Servlets, JSPs, Tag libraries, XML, XSL, Tiles framework, Struts, and UML
 Developed the application using AngularJS, Bootstrap, HTML5, CSS.
 Developing user-friendly interface to seamlessly combine the new module with existing UI.
 Created SQL queries and Stored Procedures for CRUD (Create, Read, Update and Delete) operations on database.
 Testing and debugging project for proper functionality and documenting modules.
 Used Ajax in one of modules to do asynchronous changes to pages.
 Developed application code using Core Java and J2EE (Servlets, XML) in Eclipse tool.
 Used JNDI realms to authenticate users in web application.
 Used Eclipse as IDE and Apache Tomcat as Application Server.
 Actively participated in weekly and monthly status and business user meetings.
 Involved in conducting meetings with Pfizer business users for understanding gaps in CTO applications.
 Creating programs to use JMS and message queuing to process requests.
 Developed GUI related changes using JSP, HTML and client validations using JavaScript.
 Used JDBC to communicate with database.
 Developed front-end clients side validations using JavaScript.
 Used Application Assembly Tool for generating War and Ear files and for deployment to Application servers.
 All java components are ported into a Web Logic Application server running on Linux.
 Also ported on Windows NT/IIS server with Servlet Exec 3.1 as JSP Engine.
 Experience in writing test cases with the help of JUnit testing framework and configured applications on
WebLogic Server.
Environment: Java 1.4 SDK, java Script, JSP 2.0, AJAX, XML, JSTL, JNDI, EJB 2.0, UML, Web sphere, Struts, CSS, Eclipse and
Hibernate