MINISTRY OF EDUCATION AND TRAINING SOCIALIST REPUBLIC OF VIETNAM

UNIVERSITY OF ECONOMICS Independence- Freedom - Happiness

SCHOOL OF FOREIGN LANGUAGES FOR ECONOMICS

BACHELOR’S DEGREE ACADEMIC PROGRAM

Field of Training: English Language Studies

Major: Business English

COURSE OUTLINE

1. Course Title: Listening 4

2. Course Code:
3. Units of Credit: 2 ( Theory: 0.5 and Practice: 1.5)
4. Entry Level: 3rd year students.
5. Time Allocation:
+ Theory: 08 periods

+ Practice: 22 periods

+ Autonomous learning: students are encouraged to self-study in at least 60 hours (during the
course), monitored by the teacher’s periodical assessment.

6. Prerequisites: Students are required to have accomplished Business English courses 1-3, with
English competence in mid-B2 (CEFR)
7. Course objectives:

Upon successful completion of the course, students will achieve:

7.1 Knowledge: Students will be able to:

- Explain basic business terms such as Management Styles, Team Building, Raising Finance,
Customer Service, Crisis Management, Mergers and Acquisitions, etc.;
- Use and enhance the business term stock;
- Use listening techniques and tactics learned from the course;
- Prepare a good presentation.
7.2 Skills:
Students will be able to:
- Predict important information prior to listening;
- Connect key words so as to determine details and understand the main ideas;

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 - Take notes of main ideas;
- Understanding some signs of non-verbal communication;
- Deal with issues of business ethics.
7.3 Attitude:
Students should
- Keep active in participating in class activities;
- Have good cooperation in teamwork;
- Be aware of the significance of team building
- Be aware of the importance of customer service.

Upon the completion of the course, students’ listening skill expected will be Level B2 (CEFR).
8. Course description:
There are the last 6 units included in the course with business subjects related to (1) Management Styles,
(2) Team building , (3) Raising Finance , (4) Customer service, (5) Crisis management, and (6) Mergers
and Acquisitions.
This course continues to focus on essential business communication skills: (1) Presentations, (2)
Resolving conflict, (3) Negotiating, (4) Active Listening, (5) Asking and answering difficult questions,
and (6) Making a presentation.

9. Performance Requirements: Students are required to:

- Attend class regularly;
- Complete homework and class assignments;
- Participate in class discussion and other activities;
- Work in teams and give presentations.

10. Course materials:

- Core materials:
[1]. Dubicka, I. & O’Keeffe, M. (2011). Market Leader: Business English Course Book – Upper
Intermediate (3rd ed.). Harlow: Pearson Longman
- Supplementary materials:
[2] Brook-Hart, G.(2007). Business Benchmark – Advanced. Cambridge: CUP.
[3] Rogers, J. (2010). Market Leader- Upper Intermediate Practice File (3rd ed.). Harlow:
Pearson Education.
[4] Dubicka, I. & O’Keeffe, M. (2011). Market Leader: Business English Resource Bank –
Upper Intermediate (3rd ed.). Harlow: Pearson Longman.
[5] Jeremy, H. (2003). Just Listening and Speaking. Singapore: Marshall Cavendish.
[6] Miles, C. (2004). Listening Extra: A resource book of multi-level skills activities. Cambridge:
Cambridge University Press.
[7] Cambridge BEC Vantage (2006). Cambridge: Cambridge University Press.
11. Learning Assessment Scheme:

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 - Class attendance & Class activities: 20%
- Mid-term test: 20%
- Final Exam: 60%
12. Grading scale: (based on credit system)
13. Course contents:
Session Content Reading Materials Student Preparation Objectives

Session 1 - Overview of the Material [1] - Finding out about As mentioned in 7. Course
(5 periods) course + Listening: the topic Objectives
An interview with the
Unit 7: author of a management – Preparing
Management book questions for class
Styles Material [4] discussion
+ Resource bank of further
practice exercises
Material [3]
+ Sound work Unit 7

Session 2 Unit 8: Team Material [1] - Preparing for a As mentioned in 7. Course

(5 periods) building + Listening: An interview presentation and Objectives
with the founder of a class discussion
team-building company
Material [4]
+ Resource bank of further
practice exercises
Material [3]
+ Sound work Unit 8

Session 3 Unit 9: Raising Material [1] - Preparing for a As mentioned in 7. Course

(5 periods) Finance + Listening: An interview presentation and Objectives
with the MD of a private class discussion
equity firm
Material [4]
+ Resource bank of further
practice exercises
Material [3]
+ Sound work Unit 9
Session 4 Working across Material [1] - Preparing for a As mentioned in 7. Course
(5 periods) cultures + Listening: Managing presentation and Objectives
international teams class discussion
Unit 10: Material [3]
Customer service + Sound work Unit 10
Material [1]
+ Listening: An interview

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 with the manager of a top
restaurant
Material [4]
+ Resource bank of further
practice exercises

Session 5 Unit 11: Crisis Material [1] - Preparing for a As mentioned in 7. Course
(5 periods) management + Listening: An interview presentation and Objectives
with a professor of ethics class discussion
and social responsibility
Material [4]
+ Resource bank of further
practice exercises
Material [3]
+ Sound work Unit 11

Session 6 Unit 12: Mergers Tài liệu [1] - Preparing for a As mentioned in 7. Course
(5 periods) and Acquisitions + Listening: An interview presentation and Objectives
with the Director of an class discussion
M&A research centre
Tài liệu [4]
+ Resource bank of further
practice exercises
Tài liệu [3]
+ Sound work Unit 12

Working across Tài liệu [1]

cultures + Listening:International
negotiations
Material [7]
BEC Practice (Listening)
Midterm test
Review
Questions and
answers
Note: Morning & Afternoon classes: 5 periods per session. Evening classes: 4 periods per session

Ho Chi Minh City, January 2, 2020

APPROVED BY ELS DEPARTMENT SUBMITTED & REVISED BY STAFF

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