Agent: Good morning, sir. Welcome to Sky Airlines. Please give me your ticket and ID.

Passenger: Sure, no problem.

Agent: Where are you flying today?
Passenger: I’m flying to Arica.
Agent: Can I take your passport?
Passenger: Yes, here you are.
Agent: Have you already checked in online?
Passenger: No, I haven’t. The website went offline, so I couldn’t buy the ticket. I would like
to buy it now, please.
Agent : Would you like the window seat or the aisle seat?
Passenger : I think I will go for the aisle seat this time.
Agent: Sure. And how many bags will you be checking in?
Passenger: Just one big baggage.
Agent: Okay. Any hand-baggage?
Passenger: Yes, I am carrying my backpack into the cabin.
Agent : Here's a security tag for your cabin baggage please attach it to your bag.
Passenger : Oh, thanks very much.
Agent: So, the flying ticket to Santiago departing at 8.00 pm, it’s $40, including the
baggage fees.
Passenger: Great. Can I pay with a credit card?
Agent: Sure. Let’s see. Hmmm it seems to be a problem with your credit card.
Passenger: That’s not good. I can pay by cash though.
Agent: Ok, it’s all ready. Here’s your passport, and your boarding pass.
Gate number 4. You need to be at the gate forty minutes before departure.
Passenger: Thanks. Have a great day.
Agent: You’re welcome. Enjoy the flight.