PROCESS MEASUREMENT DEFINITION TEMPLATE

Measurement Definition:
 Name of the measure: 
The way the measure is commonly
referred to
 Owner for the measure: 
Responsible person for making sure
that data is collected according to
specification
 Process: 
Define the start and end point of the
process which this measure relates to
 Definition of the measure: 
The agreed description of this measure
 Metric: 
The calculation used to obtain the
measure

 Data source: 
The source where the data is collected
to calculate the measure
Target Setting:
 Actual performance of the 
measure:
The current level of performance
 Performance standard*: 
What the level of performance should
be
 Target for the measure*: 
How much improvement should be
achieved
 Benchmark of the  To be Determined by Quality
measure*:
The measure of how well the best
process of this type is performing
 Comments:

* To be agreed with the Process Owner / Management Sponsor