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Topic Nine - Judgmental Forecast - Handout
Topic Nine - Judgmental Forecast - Handout
Topic Nine - Judgmental Forecast - Handout
Dr Muhammad Shafiullah
School of Economics
University of Nottingham Malaysia
1 August 2021
Relevant book chapter
When changes are detected, or if we can know when they are about
to occur, human judgment is the only viable alternative for predicting
both their extent and their implications on forecasting.
Human judgment is also needed to incorporate inside information and
knowledge, as well as managers’ experience, about the future.
ŷT +h = yt
The random walk approach uses the most recent actual value as the
forecast for the next period.
Salespeople forecasts
“Salesmen” forecasts were once very popular, since salespeople, being
close to customers, are presumably in a position to know about
forthcoming changes in the marketplace.
Empirical evidence (Walker and McClelland, 1991; Winklhofer et al.,
1996) has shown, however, that salespeople’s forecasts are notoriously
inaccurate.
Management forecasts
Managers, unlike salespeople, have a more global picture of the firm,
its market(s), and the economy.
However, they are often overoptimistic about the firm’s future or the
products they are responsible for; managers rarely forecast decreasing
sales or predict that products will fail, for instance.
Managers are also not the appropriate forecasters to assess
competitive threats or the impact of new technologies that might
make their products obsolete.
Eurotunnel forecasts
The actual cost of building the Eurotunnel was more than twice the
original estimate while its intended date of opening was missed by
almost two years.
This is the usual pattern for similar forecasts of big projects, whose
costs and completion times are seriously underestimated while
potential revenues are exaggerated.
“Expert” forecasts
There is significant empirical evidence comparing “expert” forecasts
with those of statistical models.
In nearly all cases (Dawes, 1988; Hogarth and Makridakis, 1981;
Kahneman et al., 1982; Meehl, 1954) where the data can be
quantified, the predictions of the models are superior to those of the
expert.
How will the forecasts change if people are told that the data in Figure
10-5 represent a new—or, alternatively, a mature or old—product?
The answers will vary widely, which demonstrates how often we ignore
concrete data and instead forecast using stereotypes—the sales of a
new product must increase, for example, while those of an old one
must decrease.
The differences in the forecasts for new, mature, and old products (in
particular for 2003) are enormous, highlighting the need to exclude
judgmental biases while forecasting.