• Pre-launch - A description of the dimensional measurements and

material and performance tests that will occur after Prototype and
before full Production.
• Production - A comprehensive documentation of product/process
characteristics, process controls, tests, and measurement systems that
will occur during mass production.

Concern Resolution
During the planning process, the team will encounter product design
and/or processing concerns. These concerns should be documented on a
matrix with assigned responsibility and timing. Disciplined problem-
solving methods are recommended in difficult situations. Analytical
techniques described in Appendix B should be used as appropriate.

Product Quality Timing Plan

The organization’s product quality planning team's first order of business
following organizational activities should be the development of a
Timing Plan. The type of product, complexity and customer
expectations should be considered in selecting the timing elements that
must be planned and charted. All team members should agree with each
event, action, and timing. A well-organized timing chart should list
tasks, assignments, and/or other events. (The Critical Path Method may
be appropriate; reference Appendix B.) Also, the chart provides the
planning team with a consistent format for tracking progress and setting
meeting agendas. To facilitate status reporting, each event must have a
"start" and a "completion" date with the actual point of progress
recorded. Effective status reporting supports program monitoring with a
focus on identifying items that require special attention.

Plans Relative to the Timing

Chart
The success of any program depends on meeting customer needs and
expectations in a timely manner at a cost that represents value. The
Product Quality Planning Timing Chart below and the Product Quality
Planning Cycle described previously require a planning team to
concentrate its efforts on problem prevention. Problem prevention is
driven by Simultaneous Engineering performed by product and
manufacturing engineering activities working concurrently. Planning
teams must be prepared to modify product quality plans to meet
customer expectations. The organization’s product quality planning
team is responsible for assuring that timing meets or exceeds the
customer timing plan.