1.

10 Preliminary Process Flow

Chart
The anticipated manufacturing process should be described using a process
flow chart developed from the preliminary bill of material and
product/process assumptions.

1.11 Preliminary Identification

of Special Product and
Process Characteristics
Special product and process characteristics are identified by the customer in
addition to those selected by the organization through knowledge of the
product and process. Examples of input to identification of special
characteristics include:
• Product assumptions based on the analysis of customer needs and
expectations.
• Identification of reliability goals and requirements.
• Identification of special process characteristics from the anticipated
manufacturing process.
• Similar part FMEAs.

1.12 Product Assurance Plan

The Product Assurance Plan translates design goals into design
requirements and is based on customer needs and expectations. This
manual does not require a specific method for preparing a Product
Assurance Plan. The Product Assurance Plan can be developed in any
format understood by the organization and should include:
• Outlining of program requirements.
• Identification of reliability, durability, and apportionment/allocation goals
and/or requirements.
• Assessment of new technology, complexity, materials, application,
environment, packaging, service, and manufacturing requirements, or any
other factor that may place the program at risk.
• Use of Failure Mode and Effects Analysis (FMEA).
• Development of preliminary engineering requirements.