Helplines – Updated 17.10.

2022
Mental Health Crisis Helpline: 0800 915 4644
24-hour support for people in Surrey and North East Hampshire experiencing a mental health crisis
If you have speech or hearing difficulties, you can contact them through:
• SMS text: 07717 989024
• The Next Generation Text Service by dialling 18001 0800 915 4644 from your text phone or smartphone app. More
information at www.ngts.org.uk

Samaritans: 116 123 (24 hours)

• A listening service to help you talk through your concerns, worries and troubles
• Also via email joe@samaritans.org

Safe Havens – open 6pm to 11pm 365 days a year for people experiencing a mental health crisis:
This is a drop-in service; no phone numbers are available

• Aldershot Safe Haven has moved to Walpole House

Walpole House, Pickford Street, Aldershot GU11 1TZ
6pm-11pm, Monday to Friday
12.30pm - 11pm, weekends and bank holidays
We are also available to offer crisis support virtually using the link: https://nhs.vc/sabp/safe-haven-aldershot This virtual service is available during
Aldershot Safe Haven's usual operating hours.

Page 1 of 2
• Epsom Safe Haven has moved to Brickfield Centre
Brickfield Centre, Portland Place, Epsom, KT17 1D
6pm-11pm, 365 days a year
Crisis support virtually: https://nhs.vc/sabp/safe-haven-Epsom This virtual service is available from 6pm to 11pm

• Woking Safe Haven now offers extended weekend opening hours

The Prop, 30 Goldsworth Road, Woking, Surrey GU21 6JT
From April 2022 to April 2023, Woking Safe Haven will also be open from 12.30pm-11pm on Saturdays and Sundays. Catalyst Safe Haven workers are
on site to provide emotional from 12.30pm. From 6pm, mental health practitioners from Surrey and Borders Partnership NHS Foundation Trust will
provide crisis support.
Crisis support virtually: https://nhs.vc/sabp/safe-haven-woking This virtual service is available from 6pm to 11pm, 365 days a year.

• Guildford Safe Haven

Oakleaf Enterprise, 101 Walnut Tree Close, Guildford, Surrey GU1 4UQ, United Kingdom
6pm-11pm, 365 days a year
To speak to someone who knows what you're going through, drop-in for peer or wellbeing support Between 6pm and 8pm, daily.
Crisis support virtually: https://nhs.vc/sabp/safe-haven-guildford This virtual service is available from 6pm to 11pm.

• Redhill Safe Haven

Wingfield Resource Centre, St. Annes Dr, Redhill, Surrey RH1 1AU
6pm-11pm, 365 days a year
To speak to someone who knows what you're going through, drop-in for peer or wellbeing support Between 6pm and 8pm, daily.
Crisis support virtually: https://nhs.vc/sabp/safe-haven-redhill This virtual service is available from 6pm to 11pm.