Republic of the Philippines

DON HONORIO VENTURA STATE UNIVERSITY

College of Engineering and Architecture
Villa de Bacolor, Pampanga
Department of Industrial Engineering

Activity 5:
PPC
Production
System

An Industrial Engineering On-the-Job/Student Internship Program

Submitted by:
Sarnicula, Sol-amor R.
BSIE-3C

Submitted to:
Engr. Roma De Jesus
OJT/SIP Adviser
 MatchMake Enterprise

“Making Teas with Quality as the Highest Priority.”

The proposed company name came from the idea wherein the mission is to produce
product that is something people haven’t tried. It is a combination of match and make which makes
the product different and new to the market. The symbols used to finalize the company’s logo are
curve lines with two colors: the small curved darker color represents the slightly bitter and the
lighter is sweet which make it a perfect it a match make.

Inputs:

• Men

Employment and workers help the company to provide enough power to run the
company’s production process. MatchMake Enterprise offers people various jobs that will benefit
both applicants and the company. The company also provides trainings that could be beneficial
for the new hired employees. In exchange, the applicant must at least have the knowledge about
the background of the job he/she applying for. Job analysis provides interviews and specifications
to fulfill the position that might the employee wanted to apply. It is essential to know what are the
capabilities of every applicant to know if they are fit in for the task. MatchMake Enterprises wanted
to achieve their very best by choosing all the applicants deserving for the job.
 The Figure 1 shows various jobs that MatchMake Enterprise offers. The General Manager
will assign a Plant Manager who will manage and choose three (3) head officers to look out for
the company’s services and production. These officers shall share its overall company’s
production, marketing and sales, and general services that will be directed to the general
manager. The Production Manager will acquire four (4) production workers. The Marketing
Manager will have at least three (3) marketing staff and the General Service Head will handle
three (3) general service staff as well.

❖ Plant Manager

A Plant Manager is in charge of a manufacturing or production facility, plant managers are

actively involved in both short- and long-term business strategies. They may be given
management responsibilities for a certain region at some larger plants, but usually they are in
charge of all plant operations.

Job Specifications:

➢ Work experience as a manager.

➢ Good math skills.
➢ Availability to work within opening hours (including weekends and holidays).
➢ Excellent communication skills with the ability to manage and motivate a team.
➢ Customer service attitude.
➢ High school diploma
➢ Additional certification (e.g., in Business Administration or Hospitality) is a plus.
❖ Production Head

A Production Head as a production manager, you will coordinate all production operations
and activities while supervising the production process. You'll need to schedule production and
plan ahead. Choose and order the necessary resources, and make sure that stock levels are
adequate.

Job Specifications:

➢ Proven experience as production director.

➢ Deep knowledge of production management.
➢ Understanding of quality standards and health & safety regulations.
➢ Knowledge of performance evaluation and budgeting concepts.
 ➢ Experience in reporting on key production metrics.
➢ Proficient in MS Office and ERP software.
❖ Production Staff

Production Staffs extends a sincere welcome to customers. They prepare and serve hot
or cold drinks that are frequently customized to the tastes of the client. They are in charge of
collecting payments and orders from customers. Additionally, they sanitize and clean their tools,
equipment, and seating locations.

Job Specifications:

➢ High school diploma or equivalent.

➢ Experience in food and beverage preparation or customer service preferred.
➢ Training and willingness to continue learning about food and beverage preparation.
➢ Exceptional listening and communication skills.
➢ Ability to walk, bend, and stand for extended periods.
❖ Marketing Head

Marketing Head part of their job is developing plans for each marketing team, including
the digital, advertising, communications, and creative teams. creating and monitoring the
Marketing department's weekly, quarterly, and annual budgets. establishing, keeping track of, and
reporting team goals.

Job Specifications:

➢ Leadership skills with the ability to set and prioritize goals/

➢ Analytical mind.
➢ High school diploma.
➢ Additional certification (e.g., in Business Administration or Hospitality) is a plus.
❖ General Service Head/Staff

General Service Head are responsible in preservation, cleaning, and storage of important
documents and land titles.

Job Specifications:

➢ Proven experience as assistant director or other similar position.

 ➢ Experience using hand and electrical tools.
➢ Ability to read technical manuals and drawings.
➢ Very good communication and interpersonal skills.
➢ Physical stamina and dexterity.
➢ Successful completion of an apprenticeship is required.
• Materials

MatchMake Enterprise uses Work-In-Progress inventory. It uses different raw materials

that are essential in production making process. Because of a lot of processes happening inside
the company, it is important to know every detail of what is going throughout the inventory up to
its product. Managing its materials will definitely help the company to know what materials are
essential or needed before, during, and after the production. Knowing when to order will decrease
its factor of having excess or too much materials that might not be needing for an entire because
there is still available in the inventory. Meanwhile, checking all materials needed is a must in order
to identify if a certain material is enough for a certain amount of time. That is why making a
schedule for the inventory provide enough decision to prevent shortage of goods in the business.
In making the CupCha, there are a lot process to do to finish the product for the customers. It also
requires a lot of different materials to produce the product. Since matcha is quite expensive,
decision-making process helps to manage its time to produce matcha and the same time produce
a product for the company.

Ingredients of the product:

• Machines
 The proposed company is considered as manufacturing, it’ about time to start outfitting
the shop. That means finding the right equipment and networking with suppliers. It's important to
remember that your shop's equipment will be the lifeblood of your business. If you can't make a
decent cup of coffee, customers won't even think about coming back.

Walk into most coffee shops and you'll find an array of machines and tools behind the
counter. Will your shop need all of this equipment? That depends on what type of shop you open.
A full-fledged coffee shop will likely need quite a bit of equipment. But a small specialty shop, like
one that only serves pour-over coffee, will have vastly different needs. With that in mind, let's take
a more in-depth look at the equipment you'll need as well as other supplies.

❖ Commercial Espresso Machine

❖ Automatic Drip Coffee Maker
❖ Industrial Grinder
❖ Refrigerator System
❖ Pumps and containers
❖ Toasters, Ovens and other equipment's
❖ Freezers
❖ Commerical Blenders
❖ Displace Case
❖ POS System & Shelving

• Information

Name MatchMake Enterprise

Established Pandemic Period (2020)

Incorporation June 2022

 Production and sale of Japanese tea, tea
Business Services
products and tea utensils

❖ Privacy Policy

MatchMake Enterprise (hereinafter referred to as the “Company”) recognizes its social

liability to safeguard every customer’s name, address, etc. by which the customer can be
identified (hereinafter referred to as “Personal Information”). Personal Information is respected
and protected as follows.

❖ Use of Personal Information

The Company will not use Personal Information of any customer for any other purpose
than offering our services. Personal Information will not be passed on to any unrelated third party.

❖ Collection of Personal Information

Requests for Personal Information will be limited to what is necessary for a transaction
and no other information will be collected or retained.

❖ Disclosure of Personal Information to any Third Party

We do not disclose any Personal Information to any third party except to our trusted
partners, when it is necessary. For example, for financial settlements of accounts etc. and in case
such disclosure is required by law for official purposes.

❖ Proper protection of Personal Information

We protect your Personal Information by SSL (Secure Socket Layer) encryption when you
input it. We also protect registered Personal Information from loss, deletion and overwriting.
 ❖ Inquiries about, up-dating and deletion of registered Personal Information

On inquiry we will inform you of what Personal Information we have registered about you.
Please inform us of any changes in address etc., or if you wish us to delete your Personal
Information.

❖ Compliance with laws

The Company maintains the standards for registration of Personal Information in

accordance with applicable laws and the policies mentioned above.

• Capital

The MatchMake enterprise considered as small business, the clash flow may be tight. In
this case, it considers a coffee shop equipment lease. It will allow the company to obtain the
equipment need without having to spend a lot of money upfront. Typically, shop owners will own
the equipment at the end of the lease, similar to how financing works. The estimated capital to
purchase a franchise range from 182, to 445,000 pesos. In order to build the company from the
ground will range between 245,000 and 900,000 pesos.

When it comes to ordering coffee and the disposable supplies (Cups, stirrers, sugars,
etc.), it needed a reputable and reliable supplier. It should be able to buy coffee shop cups
wholesale to save money. The MatchMake Enterprise organization will choose a good supplier,
as the quality of the product will determine whether customers come back to the establishment.

• Transformation Process:
❖ Product Design
 The CupCha derives from the words cup and matcha which simply means cup of matcha.
It also came from the word Captcha which is a system that protects user/websites from spam. It
implies that the name given also defines the protection and nutrients that this product has. About
its competitiveness, CupCha as shown in the logo, it shows the cup that symbolizes the structure
and foundation of the product which means cup of matcha while the smoke shown above the cup
symbolizes the nutrients that matcha makes as a healthier drink and even a dietary supplement.

❖ Process Planning

For the process and design, the MatchMake Enterprise came up with an idea to use a
100% biodegradable cups with an eco-friendly instruction labeled in the back. In a café, it
prioritizes to help nature by using these cups. When customers take their orders out or even dine
in, they use biodegradable cups. MatchMake Enterprise have also an option whether to bring own
tumbler or buy a tumbler sells by the company. It may be expensive for the with a tumbler but it
will help to minimize the uses of cups. Upon bringing own tumbler, expect a 10% discount for the
order. In the straw, they also use biodegradable straws but customers can choose either plastics,
paper or even metallic straws. Customers have different preferences regarding this issue that is
why MatchMake Enterprise offers different choices. These metallic straws have payment which
only applies if customers wanted to. They choose customers satisfaction but at the same time we
also preserve our nature. These resources can provide an alternative for plastics, and we can
rescue our planet by utilizing bioplastic, and our clients will undoubtedly appreciate it because of
the world's current situation; they may prefer using it, and it can bring new consumers.

❖ Production Control

The CupCha: A healthy flavored graham shake has a supply chain management where in
the flow of the goods and services and all the processes from raw materials into final product. As
what depicted in the layout, there is a space for the parking deliveries of the raw materials and
the management can cut excess cost and also can deliver the product faster efficiency. Planning
is one most important because the management will do all the processes that companies do starts
with planning to supply the customers demand and also how it can help the companies form the
future, sourcing is also important because it needs to build a relationship to a vendor who supplies
the raw materials needed but always keep in the mind that when sourcing goods should be mindful
of the time and how supplier can comply with those demand because it always has an effect to
the company. At the supply chain management, the company transform the raw materials into
product with the help of the machinery and the labor the Cupcha can assure that the food they
provide is always new and fresh and also healthy. The Matchmake Enterprise always checks the
data of the productions and coordinating the budget to minimize the cost and creating a supply
plan to ensure the availability of the raw materials and avoid the shortage that will affect in doing
the final product and always seek an information that can improve the café from the products to
the services of the staff.

❖ Primary Source

MatchMake Enterprise produces its own matcha which will make the company has
lessened time to contact a certain supplier for the production. Having a company that produces
its own raw material would be beneficial for the company itself. It will also help to produce a typical
taste that the company have. In addition, the company will have a better production due to its
unique taste because of the own produced raw material which is the matcha.

❖ Secondary Source

The secondary source would be the supplier that produces raw materials that is needed
for the production of the company. This includes the pearls, biodegradable cups, tumblers, straws
(plastic, paper, and metallic straws), and even matcha. Shortage will be factor of this business
that is why MatchMake Enterprise will select at least one supplier that could expect the standards
that the company has.

❖ Producer

CupCha will the responsible for making the product – the healthy flavored matcha graham
shake. The CupCha can produce different products depending on the customers’ wants but as
what MatchMake Enterprise description, a new flavor and product will be added to the menu. This
product will be presented to the market as a new invented product that has a lot of benefits to the
body. In the organizational chart, the production staff are the ones who are responsible for making
and serving the product for the customers. They are the one that will assure the quality of the
product from time to time in order for the product to be marketable.

❖ Consumer

These are the very important part of the chain. These are the people that will buy the
product of the company. Producers should meet their standards that is why MatchMake
Enterprise offers varieties of choices and options for the customers. In terms of the container to
use, they can choose either to stick with biodegradable cups, bring own tumbler and have at least,
10% discount and buy a tumbler from the shop itself. With this kind of solution, customers will
definitely will have time to decide whether to buy again and enjoy all the offers.

• Outputs:
❖ Products

Matcha is indeed one of the trendsetters. Made different kinds of beverages like tea and
coffee and even desserts, it is one of people’s favorite not because of its taste but also the
nutrients it can provide. Later on, there are also a lot of refreshing drinks showed in the market
and one of them is the Mango Graham Shake. It is a dessert served occasionally but when
people come up with an idea, they realized it can also be a drink. It is already sold in the
market with different shops with different flavors yet one look. To make an improvement, we
decided to use another alternative ingredient. Mango has also a lot of nutrients and so as
matcha. But since it is a trendsetter, matcha is indeed good alternative for mango. People
likes matcha cake, matcha coffee, and matcha milk tea and yet they haven’t tried Matcha
Graham Shake. It has the combination of slightly bitterness of matcha and sweetness of
graham and the cream which will truly blend and probably would get the tickle taste of the
customer. Also, it provides enough nutrients which is essentially good for the body. It burns
calories, detoxify, calm and the relax the mind, etc. Nowadays, people want their drinks cold
and other hot but in majority cold drinks are better. MatchMake Enterprise serves hot and cold
drinks depending on the customer’s want.

❖ Services

Giving instructions to your employees about the shifting and scheduling can have a better
effect and have a good purpose in terms of scheduling, it can reduce manufacturing time by
telling a manufacturing facility when to make, what, with whom, and on what machinery.
MatchMake Enterprise are using Forward Scheduling, Forward scheduling in production and
service typically refers to the planning to ensure that each step in a procedure is accomplished
instantly when the time or resources are available, in our enterprise we received order from
customers and as we receive order the crew will start as soon as the requirements are known.

• Continuous
❖ Inventory

MatchMake Enterprise uses Work-In-Progress inventory. It uses different raw materials

that are essential in production making process. Because of a lot of processes happening
inside the company, it is important to know every detail of what is going throughout the
inventory up to its product. Managing its materials will definitely help the company to know
what materials are essential or needed before, during, and after the production. Knowing when
to order will decrease its factor of having excess or too much materials that might not be
needing for an entire because there is still available in the inventory. Meanwhile, checking all
materials needed is a must in order to identify if a certain material is enough for a certain
amount of time. That is why making a schedule for the inventory provide enough decision to
prevent shortage of goods in the business. In making the CupCha, there are a lot process to
do to finish the product for the customers. It also requires a lot of different materials to produce
the product. Since matcha is quite expensive, decision-making process helps to manage its
time to produce matcha and the same time produce a product for the company.
 ❖ Quality

Maintaining food quality and safety across the food chain necessitates both operational
procedures ensuring that food is wholesome upon monitoring methods are carried out as
intended. To provide safe, high-quality food, and quality management for consumers is
essential in every sector of the food business. We all know that when we are in the food
industry, we should assure customers to give them quality food. A bond that needs to protect,
work to create and preserve customer’s trust. To promote uniform and effective global food
systems, we develop food safety competences and capacity building, we offer a one-of-a-kind
international platform for networking and sharing of expertise, information, and best food
safety practices. To maintain the quality of our food, we make sure that the taste of our
products is new yet still good to your taste. The flavor of loose-leaf green tea is bitter. Most
matcha products are the same, and people even added sugar or other sweeteners to mask
its bitterness. The greatest matcha has a smooth, sweet, and non-bitter flavor that does not
require additional chemicals to conceal it. It provides all of the benefits of green tea without
any of the drawbacks. Once you've opened the packet, it's easy to identify good matcha from
terrible matcha. However, unless you have the opportunity to taste the matcha before
purchasing, you will most likely to limit the information on the packaging. Always choose the
"ceremonial" grade organic matcha. Lower grades of matcha, such as culinary grade, are
significantly less expensive and clumpy. When cooking in large numbers, these are helpful for
saving money, but the ceremonial quality will always taste better. If the grade is not stated on
the container, it is most likely a lower grade and should be substantially less expensive. Fully
certified organic matcha powders don't always have the same brilliant green color as high-
 grade non-organic matcha, and they're usually a little duller. Certified organic fertilizers do not
supply the same amount of energy and nutrients as non-organic fertilizers.

❖ Act

MatchMake Enterprise came up with an idea of what could be the best alternative for a
dessert that is already trending in the market. People know that fruit are equally healthy together
with vegetables but MatchMake Enterprise proposed an alternative ingredient instead of mango.
Matcha is one of the dietary supplements that mostly vegetarian wants. That is why they replaced
mango with matcha but with the same quality, same product, but a lot of benefits.

❖ Plan

MatchMake Enterprise promotes new product that surely will be popular to the market.
Mango Graham Shake is indeed one of a kind product that became popular throughout the years.
Since one of the goals of MatchMake Enterprise is to create new product that will surely benefit
not only the company but also its customers.

❖ Do

MatchMake Enterprise production process allows to make the best and quality matcha for
their product. Rest assured that the company will make the product that the customer wants.

❖ Check

Customer’s satisfaction will be based depending on their reviews and feedback. People
have different perspective regarding of taste, addiction, and satisfaction as well. MatchMake
Enterprise will assure customer to fulfill their satisfaction through a new created product.

❖ Maintenance

To oversee the maintenance department, MatchMake Enterprise are now looking for a
capable and trustworthy maintenance manager. 3 years or more of maintenance experience
is required. An added benefit is previous managing experience. Excellent technical knowledge
of carpentry, electrical, and plumbing elements. You will be in charge of overseeing all
installation, maintenance, and upkeep activities for our business facilities in your capacity as
the maintenance manager. You'll be responsible for organizing repair tasks, creating
maintenance procedures, and maintaining equipment. The maintenance manager is in charge
 of the staff, tools, and frequently resources allotted to the organization's or building's
maintenance department. You will be the one to make sure your coworkers have access to
the greatest physical resources so they can perform their tasks on time and within budget.
The MatchMake Enterprise will be knowledgeable about all maintenance procedures as well
as health and safety laws. Maintenance managers must always deliver exceptional customer
service and be able to handle any problem that arises. They’re must be capable leaders
because of these obligations.

Covid-19 Pandemic

This pandemic hardly affects the lives of every people around the world. It is a difficult
challenge and burden especially to the people who are in poverty. Also, it gradually affects the
economy of every nation that resulted to budget cuts which eventually lost their jobs. COVID-19
spread widely from time to time because people even professionals are not that aware where
could be this will be from. This led to having the virus and ended up in hospitals. Sadly, only few
people can fully afford the primary treatment of this virus. Nowadays, people aren’t aware that
much of the virus that is why they are capable going out through public places. MatchMake
Enterprise still promotes minimal protocols to at least make the best for the shop and the
company.

❖ Increased cleaning efforts.

Together with General Service Staffs, MatchMake Enterprise will double the effort of
making the company and shop clean as they can. Sanitization and cleansing frequently will surely
increase its possibility of not infecting any of the customers that will drop off.

❖ Limiting exposure as much as possible.

Although the MatchMake Enterprise has a lot of table and chairs, they still strictly monitor
the exposure of people going inside the shop. It is crucial to monitor every single customer going
inside the shop by using thermal scanner.

❖ Usage of personal cups MatchMake

Enterprise says that there are options for the customers to choose. For a better option,
they suggest customer to at least bring their own tumbler and have a 10% discount for their order.
By making this solution, it will help them minimize the usage of plastic cups and at the same they
even help the company.

❖ Reduced menu and/or hours

Matcha is indeed one of the healthy dietary supplements been using today. Although it is
quite expensive, it has a lot of benefits that will surely help the body. MatchMake Enterprise offers
varieties of matcha flavored desserts and beverages. One of its newest products is the matcha
flavored healthy graham shake that makes a healthy dessert for the customers. For its working
hours, the shop is open from 9:00 am and closes at 10:00 pm. This will at least make a rest for
the staffs and with the company as well.

NARRATIVE REPORT

For efficient, effective and economical operation in a manufacturing unit of an

organization, it is essential to integrate the production planning and control system. Production
planning and subsequent production control follow adaption of product design and finalization of
a production process. Production planning and control address a fundamental problem of low
productivity, inventory management and resource utilization. Production planning is required for
scheduling, dispatch, inspection, quality management, inventory management, supply
management and equipment management. Production control ensures that production team can
achieve required production target, optimum utilization of resources, quality management and
cost savings.

The MatchMake Enterprise attained its goal by conceptualizing the Production Planning
and Control in the Schematic Production System of the products. By promoting the cost-effective
product to the market and since the purpose of the product is to fulfill costumer’s satisfaction by
its appealing and healthier benefits. Second, to what extent the availability and awareness of
matcha tea influences its consumption. The proposed product aims to be known as a healthy
matcha flavor shake, by targeting consumers to buy a drink that can benefit to its body. Lastly, to
investigate the attitude of potential consumers towards matcha tea. To know its reputation to the
tea drinkers compared to competitors like the common powdered green tea. The Tea Shop
Industry has evolved rapidly compared to the other business industry.

For its economic contribution, the business named MatchMake Enterprise can be
categorized under a small business. The company creates an impact to its target market and to
the government by paying regular taxes, choice of the product on the part of the customers and
generating employees from out of school youth and other residents of the prospective place of
the business.

Proposing a manufacturing company is a not easy. It takes a lot of analytic process to

create an effective and efficient production system. By the guide of PPC has the purpose of
ensuring all necessary preparation is completed before a production cycle begins, so it can run
smoothly. This involves allocating resources effectively so that everything is in place for each
stage of production to start. The factory floor should be organized appropriately.

This activity taught us in our chosen field as an employee of our chosen company will help
us to execute the given task that will probably face the company. As a future IE, I'm grateful that
this is the last activity that we did since this kind will polish our skills and knowledge in the actual
field. The way we proposed an imaginary company is a great opportunity as a student to visualize
the capabilities in our chosen field.