Samvaad

Communicate. Collaborate. Celebrate

8th February 2023 Edition 2

"All who have accomplished great things have had a great aim, have fixed their gaze on a goal
which was high, one which sometimes seemed impossible."
- Orison Swett Marden

Business Development Celebrating Festivals with Relationship Managers

Team Introduction On the occasion of Diwali and New Year, we reached out to all the dealers to
wish and tell them that we are overwhelmed with the efforts they are put-
ting in.
Rohit Joshi
Head
Business Development

Strategic alliances are an essential

source of resources, learning, and
thereby competitive advantage.
Effective alliance management begins
with selecting the right partner. To
maximize cooperation among the
partners, a trust-based relationship
must be developed. Therefore,
managing alliances is crucial for firms to
gain a competitive advantage and Diwali Celebration at our Christmas & New year Celebration at our
create value with strategic alliances. Contact Center Contact Center

We believe in celebrating diversity in our workplaces. The Diwali,

Christmas & New Year celebrations at our Contact Center in Delhi bought
everyone together and we all took a step toward new beginnings.
Anupam Agarwal
AVP - SME Partnerships
Credit Shield ZSE Contest
The Credit Shield ZSE Contest was organized by DMI to appreciate the hard
work and dedication of our on-ground warriors who deal directly with the
customers. The competition was taken into the high spirit by all and the
active participation led to the achievement of impressive numbers.
Dwaipayan Kar
Assistant Manager - BD “The healthiest competition occurs when average people win by putting
in an average effort.” – Colin Powell

Chirag Gupta
Manager - BD

The winner of Credit Shield ZSE Contest for India 1 The winner of Credit Shield ZSE Contest for India 2
Mashoor Delhi NCR Bineesh Kerala
Partner Speaks Q-1 Business Planning Meeting

Delhi NCR Team Meeting.

SEC MEET
Mr. Vivek Sah
MD,SBML
SF+ program by Samsung & DMI has always played
an important role in growing the business in the
markets, especially of the industries in the rural
areas of both the states. The DP capping program
has also taken the business to a new level and cre-
ated new benchmarks in consumer finance in the
Meeting with Kerala ASE to Drive Credit Shield Business,
mobile industry. If Samsung & DMI continues to in- Special Thanks to Firdous Fayaz RTM Kerala for facilitating
novate and give new solutions, I think similar to A strategy meeting was conducted in Punjab and Kerela to establish a
2021 & 2022, 2023 will also be a very big year in clear and collaborative vision for the company's future as understanding
terms of value growth. the company's goals helps the team set effective priorities.

SEC MEET

SEC Meet Kishangarh SEC Meet Ajmer SEC Meet Bhubaneswar

Market Storming Activity on SF+ in West Bengal & Assam

The easiest way to make a consumer product affordable for the masses is through easy financing options. That’s where SF+
DMI Finance comes into the picture with various options for financial services and products.

Also, apart from fast disbursal, interest charges, and processing fees, a down payment is one of the most important factors
which consumers consider while choosing a financing option. Therefore, the Capping Program is an initiative of Samsung and
DMI Finance to enable the dealers to make Samsung products more affordable for their customers through a relatively
lower down payment percentage. To make full use of the program, the SPD of West Bengal - M/s Karuna Contractual
Services, had proposed to enroll 700+ dealers in their area for the program.

As a part of the market activation program for the DP Capping program, various activities were carried out across the state
- Banner of SF+ content on capped outlets, marketing activities, and leaflet distribution through e-rickshaw in key markets
of the state, Loan mela, and Bike rallies. The program covered more than 2000 outlets across 38 districts of West Bengal.
Successful launch and continuous monitoring of the program have resulted in more than 50% growth on a month-on-month
basis and are expected to grow further.

Bike Rally - West Bengal Poster - Bike Rally - West Bengal / Assam Loan Mela - West Bengal
 A new Start - OT Business Journey Begins
Recently, DMI scaled up its SF+ OT business by increasing engagement with OT partners. An event was organized to increase
the business and understand the future plans. The scale-up of the new OT business will help more people purchase gadgets
at affordable offers.

“There are no secrets to success. It is the result of preparation, hard work and learning from failure.” – Colin Powell.

Scale-up SF+ DMI Business-

• Discussion with South & West Regional Team
• Engagement with the OT Partners
• Engagement with the SEC to implement the plan.

Special Thanks to Mr. Muralidharan (RMM South2) & Ravi kumar (KAM Poorvika
Mobiles) for facilitating the event.

DMI Dealer Portal

DMI strongly believes in Together Everyone
Achieve More (TEAM). As our dealers and field
teams are keys to our business growth it is
evident that enhancing our support in the field
will definitely help us in growing by leaps and
bounds.

With this thought, the DMI CS team launched

Business Partner Portal towards the end of
August 2022. Initially, the portal was loaded with
only basic information regarding SF+loan
accounts. Looking at the popularity of the portal,
the team has built up this portal in a phased manner and has empowered our dealers to provide on-the-spot resolution to
most of the customer queries and concerns. The portal is currently helping by providing information, resolution and by
executing requests for more then 1L+ customers.

Digital Training
Digital training on different Business KPI’S helps employees build the skills they need to navigate technology and get the
best out of it.
“Online learning is not the next big thing, it is the now big thing.” – Donna J. Abernathy.

Training on NACH for West 2 Region Training on DMI SF+ to Bnew Team on RRF Account in South-2
Special thanks to Mr. Akhilesh (RMM South2) & Anil Kumar (KAM for Bnew)

Stay Tuned
Dealer Portal Account Aggregator Premium Journey Festive Offers

Express Building, 9-10, 4th Floor,

www.dmifinance.in +91 11 4120 4444 Bahadur Shah Zafar Marg,
New Delhi - 110002