Uniphar Pharmacies Process Guide

Academies structure

1. User guide
2. Introduction to OTC Training Manual
3. Aches & Pains
4. OTC Guide to Gastrointestinal System
5. Spring and Summer Health
6. Eye and Ear
7. First Aid and Foot Care
8. Interim Assessment
9. Women's and Men's Health
10. Winter Health
11. Skin and Scalp
12. Baby and Child Health
13. Oral Health
14. Health Promotion
15. Final Assessment
Additional courses per Pharmacies:

Allcare Owned: (25 Courses Mandatory)

Allcare Customer Service Training

Allcare - Cash Policy and Procedures
Allcare Pharmapod Training
Allcare GDPR course
Allcare - BMI Service
Allcare Pharmacy Managing Pharmacist Induction (Pharmacist)
Allcare Retail Manager Induction (only For Retail Managers)
Allcare Pharmacy - Canesten Training
Allcare Pharmacy - Stock Management
Allcare Pharmacy - Bayer Women's Health Training
Allcare Pharmacy- AYA
Allcare Pharmacy- AYA Kids

25 & 26 for Pharmacist and Retail Manager with extra Induction Course

Important Note: Hogan’s Life pharmacy was moved to Allcare owned upon uniphar’s
request

Allcare Pharmacy Franchises (20 Courses Mandatory)

Allcare Retail Manager Induction (only For Retail Managers)

Allcare Pharmacy Managing Pharmacist Induction (Pharmacist)
Allcare Customer Service Training
Allcare Pharmacy - Canesten Training
Allcare Pharmacy - Bayer Women's Health Training
Allcare Pharmacy- AYA
Allcare Pharmacy- AYA Kids
20 & 21 for Pharmacist and Retail Manager with extra Induction Course

Life Pharmacies Admin (20 Courses Mandatory)

Life Pharmacy Induction

Life Pharmacy - Canesten Training
Life Pharmacy - Bayer Women's Health Training
Life Pharmacy- AYA
Life Pharmacy- AYA Kids
20
No additional ( MH, Fire Safety, HACCP etc) licences to be added to those
organisations.

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93907https://docs.google.com/spreadsheets/d/1cbW1zvqHVP-x9BIMpFVK9s9vpxg32-n7D96E_tgm8lM/edit#gid=
1640093907

Newly created admins to be added to monthly receiving

reports.

Steps:

1. Kate will send a request to the support team as per clients email.
2. Support team will confirm the DL.
3. Support team starts working on request and gets back to Kate once the task is done.
4. Kate will inform the client.
Uniphar Internal

Uniphar Training Academy (Internal)

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