GOVERNMENT OF INDIA

MINISTRY OF CONSUMER AFFAIRS, FOOD & PUBLIC DISTRIBUTION

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Home Acts and Rules The Consumer Protection

The Consumer Protection

The Consumer Protection Act, 2019

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The Consumer Protection Act, 2019 Download (1.18MB)

Corrigendum to CP Act 2019 Download (2.73MB)

Notification regarding Consumer Protection Act, 2019 coming into force Download (1.01MB)

Provisions of Act comes into force Download (1.07MB)

Rules made under Consumer Protection Act, 2019

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The Consumer Protection (Salary, allowances and conditions of service of President and Members of the State Commission and Download (1.25MB)
District Commission) Model Rules, 2020

The Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation Download (1.24MB)
and removal of the President and members of the State Commission and District Commission) Rules, 2020

The Consumer Protection (Central Consumer Protection Council) Rules, 2020 Download (1.29MB)

The Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020 & The Consumer Protection (General) Rules, Download (1.57MB)
2020

The Consumer Protection (Mediation) Rules, 2020 Download (1.36MB)

Consumer Protection (E-Commerce) Rules, 2020 Download (1.22MB)

Corrigendum to The Consumer Protection (E-Commerce) Rules, 2020 Download

(770.71KB)

Consumer Protection (E-Commerce) (Amendment) Rules, 2021 Download (1.49MB)

The Consumer Protection (Direct Selling) Rules, 2021 Download (1.42MB)

The Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021 Download (1.13MB)

The Central Consumer Protection Authority (Annual Report) Rules, 2021 Download (1.62MB)

The Central Consumer Protection Authority (Form of annual statement of accounts and records) Rules, 2021 Download (1.45MB)

The Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021. Download (1.03MB)

The Consumer Protection (Search and Seizure and Compounding of offences by the Central Authority and Crediting of Penalty) Download (2.04MB)
Rules, 2021

 Title Download / View

The Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation Download (0.98MB)
and removal of the President and members of the State Commission and District Commission) (Amendment) Rules, 2022.

The Consumer Protection (Consumer Disputes Redressal Commissions) Amendment Rules, 2022 Download
(461.55KB)

The National Consumer Disputes Redressal Commission (Group ‘C’ posts) Recruitment Rules, 2022 Download (1.77MB)

The National Consumer Disputes Redressal Commission(Registrar) Recruitment Rules, 2023 Download (1.33MB)

The National Consumer Disputes Redressal Commission(Group 'A' posts) Recruitment Rules, 2023 Download (1.18MB)

The National Consumer Disputes Redressal Commission(Group 'B' posts) Recruitment Rules, 2023 Download (1.40MB)

The National Consumer Disputes Redressal Commission (Other terms and conditions of service of officers and employees) Rules, Download (1.33MB)
2023

The Consumer Protection (Direct Selling) (Amendment) Rules, 2023 Download

(920.25KB)

Establishment of CCPA

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Establishment of CCPA Download (878.31KB)

The Central Consumer Protection Authority (Allocation and Transaction of Business) Regulations, 2020 Download (1.10MB)

Regulations made under Consumer Protection Act, 2019

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Consumer Protection (Consumer Commission Procedure) Regulations, 2020 Download (1.48MB)

The Consumer Protection (Mediation) Regulations, 2020 Download (1.53MB)

The Consumer Protection (Administrative Control over the State Commission and the District Commission) Regulations, 2020 Download (1.27MB)

The Central Consumer Protection Authority (Procedure for Engagement of Experts and Professionals) Regulations, 2021 Download (1.79MB)

The Central Consumer Protection Authority (Submission of Inquiry or Investigation by the Investigation Wing) Regulations, 2021 Download (1.40MB)

The Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022 Download (1.17MB)

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Last Updated: 11 Aug 2023