UPM Start

CESSNA BUSINESS JET

Quality Function Deployment (QFD)

Presenters :
1. Wong Jun Ta GS65255
2. Muhammad Waqas GS65573
3. Amin Rafiuddin Bin Radzenan GS65025

Subject : EAS5717 Submit by : GROUP 2

UPM QFD 01

INTRODUCTION
Customers --> Airlines --> Engineers

QFD

Business Jet
UPM 02

PROBLEM STATEMENT
Model design of Cessna Business Jet
QFD, Quality functional development of Cessna
business jet to establish a more customer-centric
product and process development that aligns
customer needs and requirements to design a
Cessna business jet.
Cessna Citation CJ4 Gen2
 UPM 03

Cessna faces challenges in consistently meeting the customer’s

requirement and expectation to stay ahead in the market.
One of the key issues is the lack of a systematic method for
translating customer requirements into specific design and
engineering decisions
The current approach is fragmented and some internal
departments working independently which is lacking and
overlooking the customer’s expectations.
Textron Aviation, also known as Cessna, faces intense competition
where competitors continuously introducing new features.
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CUSTOMER REQUIREMENT
BUSINESS
 UPM QFD Step 2 05

FUNCTIONAL REQUIREMENT
ENGINEERING
QFD
 UPM QFD Step 3 07

Evaluate the Relationship Matrix:

When decreasing weight, aircraft size (capacity) may be sacrificed because it
is of lesser importance. Weight and engine efficiency are mutually beneficial.
 UPM QFD Step 3 08

Evaluate the Relationship Matrix:

Aircraft size may again be sacrificed to increase engine efficiency.
Redundant system and training programs are correlated.
 UPM QFD 09

Assess the Importance Ratings:

 CONCLUSION

WEIGHT & ENGINE REDUNDANT SYSTEM

Improve Remain

DIMENSION (SIZE) TRAINING PROGRAM

Reduce Reduce
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AIRCRAFT DEVELOPMENT
use of composite structures, which allow for lighter
WEIGHT & ENGINE
and more efficient designs
Improve
incorporate aerodynamic features and efficient wing
designs to optimize performance

"To offer increased speed with reduced purchase and operating costs, Cessna engineers
realized that a new, lighter airframe design would be needed, using less expensive and
lower-thrust engines."

Szurovy, Geza (1999). Cessna Citation Jets. Osceola, Wisconsin: MBI Publishing Company. PP 53-54. ISBN 0-7603-0785-7.
 UPM Previous/Existing 12

AIRCRAFT DEVELOPMENT
reducing weight can contribute to engine efficiency,
WEIGHT & ENGINE
but may not be true in reverse
Improve
To improve the engine efficiency without adding
weight:

1. aerodynamic design: optimize fan blades, compressor

stages or turbine blades to reduce drag
2. combustion efficiency: lean-burn combustion and
precise fuel injection systems
3. lightweight and high-strength material
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AIRCRAFT DEVELOPMENT
DIMENSION (SIZE) reduce seat
Reduce space optimization
compact systems and components

"To better compete with newer jets, Cessna also wanted to eliminate the step in
the center aisle of the earlier Citations, created by the spar passing through the
cabin."
Szurovy, Geza (1999). Cessna Citation Jets. Osceola, Wisconsin: MBI Publishing Company. PP 53-54. ISBN 0-7603-0785-7.
 UPM Previous/Existing 14

AIRCRAFT DEVELOPMENT
DIMENSION (SIZE) reduce seat
Reduce space optimization
compact systems and components

Introduced in 2015
Features a unique over-the-wing engine mount design
Contributes to its compact size and increased cabin space
 UPM Previous/Existing 15

AIRCRAFT DEVELOPMENT
Praetor 600
advanced flight simulators
REDUNDANT SYSTEM scenario-based training
Remain computer-based training modules

TRAINING PROGRAM
Reduce

Interrelated

Simple Flying. (2023). The Role Of Simulators In Supporting Growing

Demand For Embraer's Praetor Jets. By DR. OMAR MEMON
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AIRCRAFT DEVELOPMENT
Dassault Falcon 8X
REDUNDANT SYSTEM triple-redundant flight control systems (engine)
Remain redundant electrical power generation systems

TRAINING PROGRAM
Reduce

Interrelated

www.penaviation.com/the-falcon-8x/
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CRASH REPORT REVIEWS

SYSTEM FAILURE WEATHER

HUMAN ERROR INADEQUATE

PROCEDURE
UPM 18

FACTOR - HUMAN FACTOR

PILOT'S LOSS OF AIRPLANE CONTROL DUE
TO SPATIAL DISORIENTATION DURING
INITIAL CLIMB IN INSTRUMENT
METEOROLOGICAL CONDITION

QFD - TRAINING PROGRAM

RCONSTANT RECURRENT TRAINING FOR
PILOT WILL INCREASE THE COMPETENCY
TO FLY THE AIRCRAFT WHILE REDUCING
THE SPATIAL DISORIENTATION
UPM 19

FACTOR - SYSTEM FAILURE

AIRCRAFT BELIEVED TO HAVE
HYDROPLANED AND UNABLE TO STOP, IT
OVERRAN AND CAME TO REST AGAINST A
BERM, BURSTING INTO FLAMES.

QFD - REDUNDANT SYSTEM

WITH MULTIPLE BRAKING SYSTEM, AND
LOW SPEED LANDING, AIRCRAFT CAN
CAME TO REST OR STOP AT A BETTER
DISTANCE AND PACE.
UPM 20

FACTOR - SYSTEM FAILURE

AIRPLANE WENT OUT OF CONTROL AND
CRASHED. ONE OF THE PILOT DIED FROM
SERIOUS INJURIES WHILE BOTH
PASSENGER ESCAPED.

QFD - TRAINING PROGRAM

WITH REGULAR AND EFFECTIVE TRAINING
PROGRAMME, THE PILOT CAN PROPERLY
HANDLE THE AIRCRAFT TO AVOID FROM
LOSS OF CONTROL AND CRASHED.
UPM 21

FACTOR - WEATHER + HUMAN

AIRCRAFT OVERSHOOT THE RUNWAY DUE
TO WET RUNWAY AND CREW CANCELLED
THE IFR AFTER VISUALLY ACQUIRED THE
RUNWAY VISUAL.

QFD - TRAINING PROGRAM

TRAINING INCREASE THE COMPETENCY IN
VARIOUS WEATHER FOR OPERATION AS
WELL AS FAMILIARIZATION TO FOLLOW
PROCEDURE AND INSTRUMENTATION NAV
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 UPM Conclusion 26

SIGNIFICANCE OF QFD

Customer-Centric Approach Continuous Improvement

Cross-Functional Collaboration Competitive Advantage

UPM Finish

THANK YOU
Quality Function Deployment

Subject : EAS5715 Submit by : GROUP 2