Download as xlsx, pdf, or txt
Download as xlsx, pdf, or txt
You are on page 1of 36

SUPPLIER QUALITY MANAGEMENT SYSTEM

INTRODUCTION

Donaldson is a recognized leader in its chosen niches of the filtration market. The company aims to provide its customers with
filtration problems.

Suppliers to Donaldson play an important role in helping achieve the quality, service and cost standards needed. Donaldson vie
standards of its products as an essential part of the offering to its customers. And, as we are in competitive markets, it is import
correct standard, not less than specified but also not unjustifiably over standard, every time. Consistency is what counts - we a
products which conform to requirements 100% of the time.

It is our intention to work with suppliers who can develop and achieve this type of quality commitment. Over time, the cost and t
detecting non-conforming material will become unacceptable. It is imperative for suppliers to build in to their processes the mea
possibility of delivering non-conforming items. Suppliers who achieve this will have a commitment to quality which is backed up
equipment, training and leadership.

TABLE OF CONTENTS

PURPOSE page
ORGANIZATION page
SUPPLIER EVALUATION page
SUPPLIER STANDARDS page
AUTHORITY AND RESPONSIBILITY page
SUPPLIER QUALITY CONTROL page
SOURCE INSPECTION page
LOT CONTROL page
CALIBRATION page
CORRECTIVE ACTION page
DRAWING AND CHANGE CONTROL page
SUB-SUPPLIER REVIEW page
INSPECTION INSTRUCTIONS page
RECORDS page
PACKAGING AND SHIPPING page
CERTIFICATION AND TEST / INSPECTION DATA page
WORKMANSHIP page
EVALUATION OF THE QUALITY PROGRAM page
SUMMARY page

1.0 PURPOSE OF THE GUIDELINES

1.1 Donaldson Supplier Quality Guidelines define the quality systems and procedures used by Donaldson to assure material an
suppliers conform fully with Donaldson Engineering drawings and specifications and requirements established by the purchasi

1.2 The Guidelines detail material and part quality requirements whether the products, being furnished to Donaldson, are provid
supplier directly or indirectly through the sub-supplier.

2.0 ORGANIZATION

2.1 Donaldson Product Management establishes the material and manufacturing specifications and test requirements for all pa
2.2 Donaldson Purchasing negotiates and contracts, by purchase agreement, for the purchase of parts and material from appro
Purchasing is the central contact between all Donaldson departments and suppliers. No commitment is authorized to be made
other department than Purchasing.

2.3 Donaldson Quality verifies that all parts and materials conform to applicable Engineering drawings and specifications. Quali
coordinate the (non)conforming process.

3.0 SUPPLIER EVALUATION

3.1 Prior to order placement, Donaldson Purchasing will make a determination of the capability of a supplier or sub-supplier to f
delivery of product or material to specifications.

3.2 Purchasing's determination of supplier's capability is made from evaluation of a supplier management and quality system, o
of the supplier's quality system, financial stability, manufacturing facilities and equipment.

3.3 Although the supplier evaluation will concentrate on the systematic approach to quality, detailed supplier performance criter
found in the Donaldson Company Supplier Partnership Program manual. All of these indicators will be used in the supplier sele

4.0 SUPPLIER STANDARDS

4.1 To maintain the high standards of quality expected by Donaldson of its suppliers, it's imperative that the suppliers adhere to
philosophy of Donaldson Buys Value. Furthermore, continued progress towards certification must include ( as a minimum) the f
requirements:

4.1.1 The facility must show evidence of good housekeeping and provide adequate areas for storage of materia

4.1.2 The supplier shall have a system of Quality Control that is adequate to ensure that the quality standards re
are maintained throughout the entire receiving, manufacturing, and shipping cycle.

4.1.3 That the supplier shall have on his staff an employee capable and qualified to meet quality requirements to
who will be responsible for the release of all material.

4.1.4 That the supplier will not knowingly ship nonconforming products without prior Donaldson Purchasing / Pr
authority.

4.1.5 It must be understood that Donaldson customers or any representative of Donaldson will not be the suppli

5.0 AUTHORITY AND RESPONSIBILITY OF DONALDSON, QUALITY REPRESENTATIVE


5.1 With the agreed cooperation of a supplier, a Quality Representative shall be permitted to

5.1.1 Conduct initial and periodic quality assurance checks to ensure that the supplier's quality system is effectiv
quality requirements.

5.1.2 Scrutinize objective evidence showing the results of inspections and controls and conduct a periodic review
used by the supplier, and, if deficiencies are found, to request corrective action.

5.1.3 Assist the supplier in the interpretation of quality, purchase order, drawings and specification requirements

5.1.4 Conduct inspection on components, assemblies and processes as and when he considers necessary to en
meet the engineering and quality requirements.
5.1.5 Conduct Source Inspection(s) to

* Gain confidence in supplier decision to supply conforming products.


* Interface with Donaldson customers on acceptance of products when coordinated with the responsible Donald
representative(s).

* Interface with customer complaints when coordinated with the responsible Donaldson Marketing and Purchasi

5.1.6 Conduct audits of supplier performance as identified via the Donaldson Supplier Rating, Customer Compla
Goods (RGR) Systems or Donaldson Regional equivalents.

6.0 SUPPLIER QUALITY CONTROL

6.1 It is the supplier's responsibility to maintain a product quality system and perform material or part inspection and testing to a
Engineering drawings, specifications or other contractual provisions.

6.2 Supplier is to have available a Quality Manual for review by Donaldson Quality Assurance.

6.3 The supplier's quality system should include, but not be limited to
6.3.1 Procedures for control of drawings and drawing or specification changes
6.3.2 Procedures for inspection of incoming material from sub-suppliers, to preclude acceptance and mixing of d
good material

6.3.3 Part and material process inspection and test procedures to assure acceptable product quality;

6.3.4 Controls for the prevention of discrepancies during processing


6.3.5 Procedures for timely and positive correction of any discrepancies detected.

6.4 Suppliers or sub-suppliers who are unable to perform the necessary inspection and tests within their own facilities are respo
services performed b a reliable outside source.

6.5 Suppliers shall establish and maintain an effective system for control of all material. Materials removed from the normal flow
manufacturing operations shall be identified as their status.

7.0 SOURCE INSPECTION

7.1 When required by the Donaldson purchase order, the Donaldson Quality representative shall conduct source inspection to m
effectiveness of the supplier's quality system through evaluation of material after final inspection and packaging. This shall not b
supplier's final inspection.

7.1.1 The supplier's measuring equipment, inspection personnel, and inspection records shall be available to de
the product.

8.0 LOT CONTROL

8.1 Donaldson may require specific lot control and identity. In such cases this requirement shall be a part of the purchase order

9.0 CALIBRATION
9.1 The supplier shall provide for the appropriate maintenance of gages and other measuring and testing devices necessary to
conformance. In order to assure continued accuracy, these devices shall be calibrated at established intervals against adequat
masters. When production tooling, such as jigs, fixtures, templates, and patterns, is used as a means of inspection, such device
for accuracy at established intervals. Special purpose measuring devices shall be identified to the latest applicable engineering

10.0 CORRECTIVE ACTION

10.1 When the supplier encounters nonconforming material, the supplier shall take immediate action to inspect and isolate the
which contributed to the non-conformance and take corrective action. Adequate inspection for the characteristics involved in the
performed until there is assurance that the condition, which caused the discrepancy, has been corrected.

11.0 DRAWING AND CHANGE CONTROL

11.1 The supplier shall have a documented system in effect for assuring that the latest applicable drawings, specifications, and

11.2 This system shall provide a method of controlling processes, inspections, and material changes having a critical bearing o
the part. In addition, this system shall include the testing required to revalidate the products conformance to specifications when
made in the process.

12.0 SUB-SUPPLIER REVIEW

12.1 The supplier shall establish with each sub-supplier and understanding that the responsible Donaldson representatives ma
representative in inspecting the documentation , work in process, and related facilities and practices of the sub-supplier.

13.0 INSPECTION INSTRUCTIONS

13.1 Inspection and testing shall be prescribed by clear, complete and approved current written instructions. The instructions sh
major and minor characteristics to be checked, degree of inspection to be performed, the method, tools, and standard for appro
plan for reaction to out-of-control or nonconforming situations.

14.0 RECORDS

14.1 Records documenting inspection and test data shall indicate the nature and number of observations made, number and ty
disposition of the material, inspector, and the date of the inspection.

14.2 Important records shall be specified and retained by the supplier for three (3) years unless otherwise indicated by the purc
applicable contract.

15.0 PACKAGING AND SHIPPING

15.1 The supplier shall insure that products, when complete, are packaged to the applicable Donaldson packaging specification
not specified, the supplier shall package in such a manner as to provide adequate protection against damage, rust, and corrosi
commercial practices does not relieve the supplier of responsibility for properly controlling his packaging and shipping function.
15.2 The contents of each container shall be marked with the part number and purchase order number on the outside of the pa
by the Donaldson purchase order.

16.0 CERTIFICATION AND TEST INSPECTION DATA


16.1 The supplier shall have available certifications and test / inspection data associated with:

16.1.1 PURCHASED MATERIAL, to include certifications and test / inspection data when required by the Donal

16.1.2 FINAL PRODUCTS, to include test / inspection data on all final acceptance instructions

16.2 These records are to be maintained as outline in Paragraph 14 of this Manual

17.0 WORKMANSHIP

17.1 The supplier is responsible to maintain workmanship programs to conform to industrial safety practices and manufacturing
Donaldson products.

EVALUTATION OF THE QUALITY PROGRAM INTRODUCTION

INTRODUCTION

This Quality Program Evaluation is used to review the extent to which philosophy and objectives of the program are consistent
producer and the customer that the program seeks to serve and satisfy. It is a ration of accomplishments, i.e. a measure of the
quality program is actually achieving what it is properly trying to achieve. In essence, a Quality Program Evaluation is concerne
determining the adequacy of policies, the extent to which those policies have been established in procedures, operating instruc
practices, and the degree to which they are actually followed at the operating level.

These are three (3) primary areas of concern in this evaluation:


1. The customer's/user's needs
2. The objectives of the supplier's quality program.
3. The objectives and operating practices of the supplier's quality operation

In observing operations, it must be born in mind that even at best, an evaluator can seldom accomplish much more than a sma
essential that the sample be random, and that it be large enough to provide

The objective of the evaluation is to arrive at a decision of how well the program operates, not to tabulate deficiencies nor to rat
In addition, the two-fold nature of the job - evaluation and stimulation to improvement - is kept in mind.

Nine (9) basic principles essential to any quality program are used. The evaluation includes information factors, such as space,
personnel. However, this information if for information only and is not included in the nine basic principles.
Individual questions will be rated from 0 to 5, depending on the implementation status and the effectiveness of the adopted pro
for 0 to 5 rating interpretation).
SYSTEM

ms to provide its customers with unique solutions to their

tandards needed. Donaldson views the quality


competitive markets, it is important to achieve the
onsistency is what counts - we as a supplier must deliver

itment. Over time, the cost and time for inspecting and
uild in to their processes the means to prevent the
ent to quality which is backed up by appropriate systems,

2
2
2
2
3
3
4
4
4
4
4
4
5
5
5
5
5
6
16

Donaldson to assure material and parts purchased from


ents established by the purchasing agreement.

rnished to Donaldson, are provided by the contracted

and test requirements for all parts.


of parts and material from approved suppliers.
itment is authorized to be made to a supplier by any

awings and specifications. Quality is responsible to

of a supplier or sub-supplier to furnish continuous

anagement and quality system, observation or appraisal

ailed supplier performance criteria and standards can be


will be used in the supplier selection process.

ative that the suppliers adhere to the principles and


ust include ( as a minimum) the following five basic

uate areas for storage of material.

sure that the quality standards required by Donaldson


cle.

d to meet quality requirements to support this manual,

prior Donaldson Purchasing / Product Management ECO

Donaldson will not be the supplier's inspector.

upplier's quality system is effective and satisfies the

ols and conduct a periodic review of the quality system

s and specification requirements.

hen he considers necessary to ensure that products will


ated with the responsible Donaldson Marketing

naldson Marketing and Purchasing representative(s).

upplier Rating, Customer Complaint (CCR) and Returned

or part inspection and testing to assure conformance with

lude acceptance and mixing of discrepant material with

ptable product quality;

d.

ithin their own facilities are responsible for having these

als removed from the normal flow during any of the

all conduct source inspection to measure the


n and packaging. This shall not be a replacement for

n records shall be available to determine conformance of

l be a part of the purchase order.


nd testing devices necessary to assure product
lished intervals against adequate standards and
means of inspection, such devices shall also be checked
he latest applicable engineering change.

action to inspect and isolate the factor(s) in the process


he characteristics involved in the rejection shall be
corrected.

ble drawings, specifications, and instructions are in use.

anges having a critical bearing on the performance of


nformance to specifications when significant changes are

e Donaldson representatives may accompany a supplier


ctices of the sub-supplier.

n instructions. The instructions shall include the critical,


od, tools, and standard for approval and rejection, and a

servations made, number and type of deficiencies found,

s otherwise indicated by the purchase order or the

onaldson packaging specification or purchase order. If


gainst damage, rust, and corrosion. The use of
ackaging and shipping function.
number on the outside of the package, or as specified

data when required by the Donaldson purchase order.

ce instructions

ety practices and manufacturing operations in support of

s of the program are consistent with the needs of the


plishments, i.e. a measure of the extent to which the
Program Evaluation is concerned with objectively
in procedures, operating instructions, or in operating

complish much more than a small sampling. So it is

o tabulate deficiencies nor to rationalize shortcomings.


n mind.

ormation factors, such as space, facilities, and


principles.
effectiveness of the adopted processes. (See Page 16
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

Supplier: M/s. Jayashree polymers Pvt Ltd. (Unit - VI )


Present During Evaluation:
Name:

Function: Rubber Compression Moulding


Summary of Evaluation and Findings:
1. Real Time SPC Not followed for identified part SC

2. MSA Plan Available Actual Not Evidence and MSA Plan Doc No not derived.

3. 3rd party certified environmental management system to ISO 14001 not available

CORRECTIVE ACTION REQUIRED YES NO

Evaluation Performed by Date:


Supplier Acknowledgment Date:
Company Name
Address
City, State
Phone

Management Officials: Name Position


Name Position
Management Official Responsible for Name
Quality Control / Assurance Position
Type of Manufacturing Service or Products:
Total Plant area M/Ft²:
Number of buildings
Type / condition of buildings:
Total number of employees:
Employee breakdown
Design engineering
Research and development
Purchasing
Production
Quality
Others
Work schedule
Hours
Shifts
Days work
Quality system Certifications ISO9001 ISO18001 UNDER PROGRESS
ISO/ TS16949 ISO14001
* Others

Evaluation Performed by Date:

13 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

THE MANAGEMENT

The key to the Management of Quality lies in the structure of the organization and its operating philosophy. The company policy and objectives
should demonstrate that each member of the management team is responsible for Quality and Quality improvement.

* Evaluations: For each question, assign a rating using the scale on Page 17

1. Is there a management approved Quality Manual? 5 Yes Management approved QMS manual Available - Doc. No : QSM – 01 & Rev. No : 08 & Rev. Date : 07.09.2021

Does the quality system identify all processes and their interactions within the organization? (Customer related processes and
2. supporting processes)
5 In Quality System All Process maping Available & Orgnization Defined - Doc. No : QSM – 12 & Rev. No : 05 & Rev. Date : 21.09.2021

Quality Objectives Defined and its followed - Doc. No - QSM-C & Rev. No : 00 & Rev. Date : 01.07.2017
3. For the identified processes, are documented objectives towards continuous improvement available? (Key performance indicators) 4 All department KPI Monitoring & Review done with Improvement Available - Doc. No - QSM-C & Rev. No : 00 & Rev. Date : 01.07.2017

Yearly MRM Plan vs actual verified and addressed last Year review & 2022 - 2023 plan available ( As per financial year planned - May month MRM Plan need to
4. Is the Quality Management System (QMS) effectiveness monitored through periodic review? 5 conduct ) - Doc. No - F01MR03 & Rev. No : 00 & Rev. Date : 05.12.2020

IQA Audit plan and actual evidenced and Audit need to conduct as per plan Doc. No - F17QA01 & Rev. No : 05 & Rev. Date : 02.02.2018
5 Is there an effective Internal Audit program? 4 As per Plan May Month'2022 - Audit conducted Overall NC Points - 8 Closed - 5 Points Pending Points under process

6 How well does the organizational structure provide for quality responsibility and authority? 4 Quality Organization Evidenced and section wise leader & responsibility defined. Doc.No - QSM - 03 (I)

Department wise employee & operator Skill matrix Evidenced and required competency identified and frequency of evaluation available
7 Are the necessary competences for personnel performing activities affecting product & service quality defined? 5 Ex. Quality Competency Evidenced - Doc. No - F18HR01 & Rev. No - 05 & Last Rev. Date - 04.04.2022 ( Frequence of Evaluation - 6 Month once )

8 Are training programs identified and is the provided training evaluated for its effectiveness? 5 Yearly Trainning plan vs Actual Available and consolidated as per required topics and training conducted as per plan

Housekeeping Daily check sheet available - ( Doc.No - F18HR09 - A )


9 Is there a documented housekeeping program in effect? 4 Housekeeping policy & procedure Available - ( Doc.No - F18HR-1 )

10 Are contingency plans established in case of utility interruption, labour shortage or key equipment failure? 5 All Key Equipment Failure & Manpower shortage Contingency Evidanced (Doc. No - F15MT03 & Rev. No - 01 & Last Rev. Date - 10.12.2020)

TOTAL 46
AVERAGE 4.6

Comments: Documents related to Management System are updated, MRM reviewed system As per plan

14 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

CONTROL OF DESIGN INFORMATION

Control of design and manufacturing information is essential for the assurance of product conformance. Responsibility for the communication of
drawing and specification status should be clearly defined. A positive recall system is considered necessary to ensure against the use of superseded
or obsolete information.

* Evaluations: For each question, assign a rating using the scale on Page 17

How well do procedures cover the release, change and recall of design and manufacturing information, and how well are the
1. procedures followed?
5 N/A

2. Is there a design validation system in place and is it effective? Are design FMEA's in use? 5 N/A

3. Is there a system in effect to control temporary Engineering changes prior to print release? 5 N/A

Does the system ensure for customer notification prior design or process changes? Are Donaldson Supplier PPAP requirements
4. known?
5 N/A

5. How well do records reflect the incorporation of changes? 5 N/A

6. Is there a verification process, which ensures that changes are incorporated at all applicable areas? 5 N/A

7. Is quality history used for improvements in current and future designs? 5 N/A

8. Is there an initial sample system? 5 N/A

Does the supplier have the latest revisions of Donaldson drawings and specifications on file, which are required for his scope of
9. supply?
5 N/A

10. Are special characteristics identified, based on customer specifications and own processes? 5 N/A

TOTAL 50
AVERAGE 5
Comments:

15 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

CONTROL OF PROCUREMENT

The supplier must be responsible for assuring continuous quality improvement of materials, processes, parts and services that are purchased.
Control of these factors should be evidenced by procedures and documentation on their supplier's certification, inspection records, surveys and
statistical data.

* Evaluations: For each question, assign a rating using the scale on Page 16

1. Are suppliers evaluated and monitored? 5 N/A

2. Are supplier visits, evaluations and audits documented by written reports? 5 N/A

3. Does the receiving inspection file contain adequate information? (part history, ECOs, SCARs, prints, initial sample inspection, SPC) 5 N/A

4. How well are inspection procedures specified and how well are they followed? 5 N/A

5. How adequate are certifications, which are used in lieu of inspection? 5 N/A

6. How well is controlled access to material provided? 5 N/A

How well do procedures cover the prevention of corrosion, deterioration, or damage of material, and how well are they followed? Is
7. FIFO (First in First out) in use?
5 N/A

TOTAL 35
AVERAGE 5

Comments: Not Adequate as per TS guideline.

16 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

CONTROL OF MATERIAL

Identity and status of material must be controlled through the various stages of manufacturing. A documented system should include instructions and
procedures for identification, segregation and disposition of nonconforming, sorted and reworked material. The procedures should also include lot
control and traceability as required.

* Evaluations: For each question, assign a rating using the scale on Page 16

(+) Receiving and Store Mangement Procedure & Process flow Evidence and displayed in storage area itself (Doc. No - QSP/ST/01 & Rev. No - 00 & Last Rev. Date
1. How adequate are procedures for storage, release and movement of material? How well are they followed? 5 - 01.07.2017)
(+) adequate manpower available

(+)Receiving material are stored in Separate location and rack management with Material wise Identification defined
2. How well are materials in stores identified and controlled? 4 No of Rack Identification Available

(+)Material Wise separate rack with identification available and material stock board updation daily wise updation evidenced
3. How well are in-process materials identified and controlled, conforming as well as nonconforming? 4 (+)Waiting for inspection material separate location available

How well is nonconforming material, including material to be reworked, identified? Is the nonconforming material segregated to Material Wise separate rack with identification available and material stock board updation daily wise updation evidenced
4. prevent usage?
4 Waiting for inspection material separate location available

(+)In storage area Temp & Humidity verification hygrometer available and check sheet evidenced - (Doc. No - ST/TH/01 & Rev. No - 00 & Last Rev. Date -
5. How adequate are storage areas and facilities? (Temp, Humidity, Cleanliness, handling safety, Fire protection ...). 5 01.12.2020)
(+)Daily 5s Verification check sheet Evidenced - Doc. No: F18HR09 - A & Rev no: 00 Date: 12.09.2010

6. How well is controlled access to material provided? 5 Daily material Requirement plan available - Doc. No: F03MX04 & Rev no: 00 Date: 13.07.2016

How well do procedures cover the prevention of corrosion, deterioration, or damage of material, and how well are they followed? Is Material FIFO monitoring Board available and defined First in First out ( Colour system available )
7. FIFO (First in First out) in use?
5 In FIFO Tag itself material life included

TOTAL 32
AVERAGE 4.57

Comments:

17 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

18 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

CONTROL OF MANUFACTURE

A valuable method for attaining product quality during manufacture is the use of Statistical Process Control. Quality planning with customer
involvement should be utilized to identify significant product characteristics and process parameters. These should be appropriately monitored using
SPC methods such as X & R charts, median charts and attribute charts. When variations occur, the cause is to be determined and the corrective
action taken is to be documented.

* Evaluations: For each question, assign a rating using the scale on Page 16

As per Donaldson runing part complete manufacturing Control Plan available


Are detailed and up to date Quality Plans available, covering the complete manufacturing process flow? Are these effective for the Part Namr - HOSE CONNECTOR
1. Donaldson scope of supply?
5 Part No - P757288
Control Plan No - JPPL / CP / MOL / 001

In control Plan customer specific critical characteristics identified


Part Namr - HOSE CONNECTOR
2. Are customer and Process critical characteristics identified in the Quality Plan? 5 Part No - P757288
Control Plan No - JPPL / CP / MOL / 001
SC Point - I. Dia. 91.0 ± 0.8 & O. Dia. 100.6 ± 0.8

As per control plan Guideline for 1st piece approval for dimensional inspection done
Part Namr - HOSE CONNECTOR
3. How well is in-process inspection specified? How effectively is it performed? 5 Part No - P757288
First Piece Approval Report Doc No - (F09QA02/1) Dimensionverification done
Moulding Process parameter monitoring check sheet available & Every 4 hrs once verified - Doc No - (F09QA02/2)

In process Issues flash report raised evidence available with corrective action - Doc No - (F09QA03)
Problem Details - Boot Canister mould pin got bend
4. How well are the results of in-process inspection used in effective corrective action? 5 Temp Action - Cavity Dummy initated
Permt. Action - New pin replaced & part verified found ok

Is Statistical Process Control (SPC) utilized on significant product and process characteristics as identified in the Quality Plan and on
5. Donaldson drawings or specifications?
1 Real Time SPC Not followed for identified part SC

6. To what extent does the supplier provide evidence of statistical control to the customer? 3 Initail CP & CPK Study only done

Moulding Operator Work instruction available & Instruction detailed in two language ( Hinde & English )
7. Are clear and up to date work instructions available at the workstations? Are they understood and followed by the operators? 5 Doc No - (W09QA01)

8. Is the shop floor safe, clean and with good noise and lighting levels? 5 In shop floor fire extinguisher available and operators PPE Gloves,ear plug Using

Is there a preventative maintenance program for machines, tooling, fixtures, equipment, furnaces, etc.? Is there documented
9. evidence?
5 M/C PM plan vs actual verified Doc. No - F15MT05 ( Mixing mill - MXM-01) PM Plan March'2022 5th carried evidence available

TOTAL 39
AVERAGE 4.33
Comments:

19 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

20 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

CONTROL OF ACCEPTANCE

A program is required to assure finished products meet the requirements as described by the customer's purchase documents. Requirement may
include in-process product verification, final inspection, or pre-shipment audits.

* Evaluations: For each question, assign a rating using the scale on Page 16

1. Is there documented evidence that shipments conform to requirements? 5 Every Shipment Invoice copy with DD Note and Eway bill attached documents evidenced - Invoice No - 6GN03714, Invoice Date - 25/05/2022 / Part - Bellow Dust

2. Are finished goods inventories audited on a regularly documented basis? 5 Every Month End Iventorie closing process carried and physical stock verification done and consolidate with ERP Data

3. How adequate are final inspection procedures? How well are they followed? 4 Final Inspection Procedure available ( Doc. No - QSP/QA/06 ) Inspection table wise as per required standards evidenced

4. How well are inspection results used for corrective actions? 4 Manjor Top 5 Quality rejection parts against corrective action report evidenced

5. Are workmanship standard utilized? 5 All operator & Inspector Working instruction & Required standards displayed at stage wise - ( Doc. No - F10QA07 )

TOTAL 23
AVERAGE 4.6
Comments:

21 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

CONTROL OF MEASURING INSTRUMENTS

A documented system assuring all gages, testers and applicable process equipment is necessary for the control and verification of product quality.
The system should contain identification of all equipment, location, calibration frequency, results, repair history, last calibration date and calibration
due date. Calibration procedures should be available and results must be traceable to the National Bureau of Standards.

* Evaluations: For each question, assign a rating using the scale on Page 16

Calibration done for all M/C


Calibration Date – 15/07/2021
1. Is there a documented system in effect to assure periodic verification of measurement equipment? 5 Due Date – 14/07/2022
Certificate No – CS/20/LB/MP/131-01

As per Calibration plan vs actual Evidenced as per plan calibration done ( Doc.No: L11QA02 )
2. How well do the records verify that equipment is calibrated at established intervals? 5 Calibration Intervals - Yearly once

3. How well are results and repair history recorded? Is it traceable to the National Bureau of Standards? 5 List of instruments verified and Digital vernier caliper History card evidenced - ( Doc.No: F11QA01)

4. How well do calibration procedures describe the calibration method and accuracy required? 5 Define Calibration Frequency & Make Plan procedure available and Evidenced - ( Doc.No: QSP/QA/03)

Are Measurement System Analysis (MSA) studies performed? Is equipment repeatability and reproducibility known for
5. measurements of the critical characteristics?
2 MSA Plan Available Actual Not Evidence and MSA Plan Doc No not derived.

TOTAL 22
AVERAGE 4.4

Comments :

22 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

CONTROL OF QUALITY INFORMATION

Quality cost and trends should be formally reported to management for use as a tool in identifying improvement areas. Records should
be maintained on all inspections performed. The data collected should be periodically analyzed and used as a basis for action.

* Evaluations: For each question, assign a rating using the scale on Page 16

Daily Inspection tabile wise Score card Recorded Note and ERP System ( Doc. No - F07QA06)
Inspection Date - 04.04.2022
Part Name - Boot Canister
1. How well are records of inspection maintained? 5 Part No - ND140310
Insp Qty - 500 No's
OK Qty - 493 No's
NG Qty - 7 No's

2. Is corrective action recorded and monitored? 4 In-House Top - 5 Rejection part corrective action tacken & Recored MIS Reviewed Daily & Monthly basis

3. How well is quality data used in reporting Cost of Quality and trends to management? 5 Daily & Monthly Quality MIS Review meeting conducted with All required Data available

In-House Top - 5 Rejection part corrective action tacken & Recored MIS Reviewed Daily & Monthly basis
4. How well is quality data used as a basis for action? 5 Customer complaints are 8D CAPA Report Evidenced for Hose Injector Assy - Fitment issue - Customer - TVS. Hosur - QDH No - 221194233

Customer Rejection & Internal Rejection parts separate quarantine area available & Rejection Summary sheet evidenced
5. Are available records adequate for product traceability in case of non-conforming product and re-calls? 5 Non-Conformance Handling procedure available - (Doc. No - QSP/QS/05)

6 Are complaints quickly reacted to and the supply of parts secured? 4 Customer Complaint Quick Response tracking board available and Evidanced the customer concerns

As per customer complaint against Improvement measure Evidenced


Compaint Details - Hose injector Assy ( Leak noticed at vehicle Condition )
7 Are fault analysis carried out when there are deviations from the quality requirements and are improvement measures implemented? 5 Action Details - 1.Air pressure increased 4 bar to 6 bar for using testing process by using separate compression machine & New valve replaced and leakage
arrested in testing process

TOTAL 33

23 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

AVERAGE 4.71

Comments:

24 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

ENVIRONMENTAL MANAGEMENT

* Evaluations: For each question, assign a rating using the scale on Page 16

Does the company have a 3rd party certified environmental management system to ISO 14001 or EMEAS? If YES
1. allocate 50 pts. to question 1 and move to question 2. If NO allocate 0 pts. to question 1 and move to question 1,1 till 1,9 0 NIL
(Allocate 0 to 5 points to each question)

1.1 Does the Company have an Environmental Policy? 5 Environmental procedure & guidelines for Safety and Environment in the organisation Available - ( Doc. No - QSP/HR/03) Unit VI is in process of implementing

1.2 Does the Company have a documented Environmental management system and are procedures followed? 3 Environmental procedure & guidelines for Safety and Environment in the organisation Available - ( Doc. No - QSP/HR/03) Unit VI is in process of implementing

1.3 Does the company intend to implement an EMS within 12 months? 3 Management is been planning in near future for implementing at Unit VI

Is the company currently being prosecuted or has been prosecuted with regard to the environment legislation in the past
1.4 12 months? If so, are effective actions in place?
0 NIL

1.5 Are regular environmental audits and reviews of the system carried out? 2 Basic environmental requirements are taken care which doesn't effect our factory or business, document wise yet to be followed

1.6 Have significant environmental aspects and impacts been assessed? 2.5 Basic assessment is done to take care of environmental activity

1.7 Is there an effective communication system in place, making employees are of their environmental responsibilities? 2.5 We are in continous process of creating awarness for our employees towards environmental actvities, in-regard to system we need to implement & improve ourselves

1.8 How are raw material usage, packaging, energy consumption and scrap monitored? 2.5 The requirement is monitered by ERP flow for Raw material & Packaging, Scarp is monitered by day to day activity and disposable method followed by SOP

1.9 Is relevant environmental legislation applicable to the operation known, are exploitation permits updated? 5 We have valid environmental legislation certificate for Air & Water from TNPCB

Where applicable, GADSL, (Global Automotive Declarable Substance List): Did the company evaluate his products against the
2. GADSL and has the Donaldson questionnaire been completed and returned? Or does the supplier meet the European directives
RoHS - WEE for electrical and electronic equipment?

3. Are action plans established for substitution in case declarable substances are present?

TOTAL 25.5
AVERAGE 2.13

25 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

Comments:

26 of 36
SUPPLIER QUALITY MANAGEMENT SYSTEM
EVALUATION FORM

Prepared by: Rev. 0 dd 01/08/2013

QUALITY PROGRAM EVALUATION SUMMARY

Quality System Parameters Evaluated:

Management 46
Control of Design Information N/A
Control of Procurement N/A
Control of Material 32
Control of Manufacturing 39
Control of Acceptance 23
Control of Measuring Equipment 22
Use of Quality Information 33
Environmental Management 26
TOTAL 221.0
SYSTEMS SURVEY AVERAGE 24.56

Characteristics within the Quality System regard from 3.11 to 5 as indicated above.
The systems survey average is the average of the characteristics for each of the 9 Quality Systems.
Ratings from 0 to 3 are subject for a corrective action plan.

RATING INTERPRETATION

5 Excellent (best in class) Full Compliance with requirements

4 Very good Predominant compliance with requirements minor NCs

3 Good (average)
Partial compliance with requirements more severe NCs
2 Below average

1 Poor Unsatisfactory compliance with requirements major NCs

0 Unsatisfactory No compliance with requirements

27 of 36
SUPPLIER QUALITY MANAGEMENT SYST

Ques. No. Score Findings & Evidences

2
THE MANAGEMENT

10

2
CONTROL OF DESIGN

3
INFORMATION

10

1
CONTROL OF PROCUREMENT

10

2
CONTROL OF
MATERIAL

5
MATERIA
CONTROL
6

CONTROL OF MANUFACTURE 7

1 5 Real Time SPC Not followed for identified part SC

1
ACCEPTANCE
CONTROL OF

1 MSA Plan Available Actual Not Evidence and MSA Plan


INSTRUMENTS
CONTROL OF
MEASURING

5 Doc No not derived.


2

5
CONTROL OF QUALITY

2
INFORMATION

1 3rd party certified environmental management system to


0 ISO 14001 not available
ENVIRONMENTAL MANAGEMENT

1.1

1.2

1.3

1.4

1.5

1.6
ENVIRONMENTAL MA

3
2
1.9
1.8
1.7
SUPPLIER QUALITY MANAGEMENT SYSTEM

Action Plan Timing Responsibility


Daily SPC parameters checking & monitoring process
ongoing and we planned month once cumulative of X-Bar & 06.06.2022 QA Team
R-Bar chart will prepare for actual running parts

MSA Plan revised and Doc No. Updated As per plan MSA will
conducted and May month plan completed 06.06.2022 QA Team

Management is been planning in near future for


implementing System of 14001 at Unit VI HRD Team
Status GYR
G

You might also like