This document provides useful phrases for writing, speaking, and common business communication situations. For writing, it includes phrases for making arrangements, asking for suggestions, and describing duties. For speaking, it outlines phrases for leaving voicemails, taking messages, and describing responsibilities. Phrases are also presented for writing different sections of a report such as the introduction, findings, conclusions, and recommendations.
Original Description:
Original Title
Linking words and phrases, useful expressions - BEC Vantage
This document provides useful phrases for writing, speaking, and common business communication situations. For writing, it includes phrases for making arrangements, asking for suggestions, and describing duties. For speaking, it outlines phrases for leaving voicemails, taking messages, and describing responsibilities. Phrases are also presented for writing different sections of a report such as the introduction, findings, conclusions, and recommendations.
This document provides useful phrases for writing, speaking, and common business communication situations. For writing, it includes phrases for making arrangements, asking for suggestions, and describing duties. For speaking, it outlines phrases for leaving voicemails, taking messages, and describing responsibilities. Phrases are also presented for writing different sections of a report such as the introduction, findings, conclusions, and recommendations.
W
R
I
T
I
N
G
In
addition,…
|
Adding
to
that,…
Making
arrangements
•Contrasting
ideas
• Suggesting
times
and
dates
However,…
How
about
|
What
about
the
following
week
|
Although,…
..a
few
weeks
later?
Despite
|
In
spite
of…
Would
the
week
of…work
for
everyone?
(…)
W/while…
|
…whereas…
Shall
we
say
February
8?
• Making
comparisons
I
suggest
we…
Both
|
Neither…
Let’s…
Like
|
Unlike…
Why
don’t
we…?
• Linking
cause
and
effect
I
think
we
should/could…
because
of
|
as
a
result
of
|
due
to
|
owing
to…
Couldn’t
we…?
This
means…
If
we…,
we
should/could…
…leads
to…
|
…results
in…
• Asking
for
suggestions
When
would
suit
you
|
your
team
(best)?
Did
you
have
a
time
|
place
in
mind?
Expressing
hindsight
What
(time/date)
would
you
suggest?
We
can
talk
about
hypothetical
• Saying
we
are
unavailable
situations
in
the
past
in
the
following
I’m
afraid
he’s/she’s
(etc.)
busy
then.
ways:
Sorry,
but
I
can’t
make
it
then.
With
hindsight,
we
should/could
have…
• Using
the
present
continuous
for
talking
What
we
should/could
have
done
is…
about
fixed
arrangements
If
we
had…,
we
would
not
have…
They’re
working
on
another
project…
Letters
of
invitation
S
P
E
A
K
I
N
G
• Inviting/Offering
Leaving
voicemail
messages
We
would
like
to
invite
you…
• Prepare
the
listener
fort
the
message
We
should
be
very
pleased
if
you
could…
This
is
*name
from
*company
xy
We
would
be
delighted
if
you
could…
It’s
9.30
on
Wedensday
morning.
• Thanking
I’m
ringin
about
the
sales
report
Thank
you
(very
much)
for
your
(kind)
• Make
requests
simple
and
polite
invitation
to…
Could
you
send
me
the
report,
please?
• Accepting
Could
you
please
call
me
back?
I
would
be
very
pleased
to…
• Give
clear
contact
information
I
would
be
delighted
to…
I’m
in
Helsinki
until
Friday.
• Declining
My
Telefone
number
is
.......
Unfortunately,
due
to…,
I
am
unable
to…
I
am
afraid
I
will
not
be
able
to
accept
your
Taking
messages
kind
invitation
for…because…
• Offering
help
I’m
sorry,
she’s
not
here/in
today.
Can
I
help
Describing
duties
and
responsibilities
you?
My
job
is
to…
I’m
afraid
he’s
visiting
a
customer.
Can
I
take
I’m
responsible
for…
a
message?
My
job
involves…
• Asking
for
information
In
this/my
job
you
have
to…
Could
you
ask
who’s
calling,
please?
Could
you
give
me
your
(mobile)
number,
Writing
a
report
please?
• Introduction
• Checking
information
The
aim/purpose
of
this
report
is
to…
Could
you
spell
that,
please?
This
report
aims
to…
So,
that’s
27
November?
This
report
sets
out
to…
• Promising
action
• Findings
I’ll
give
her
the
message
as
soon
as
possible
/
It
was
found
that…
as
soon
as
she
gets
back.
…clearly
show(s)
that…
I’ll
ask
him
to
call
you
as
soon
as
possible.
• Conclusion(s)
It
was
decided/agreed/felt
that…
No
conclusions
were
reached
regarding
the…
In
conclusion,…
On
balance,…
• Recommendations
(for
proposals)
We
would
recommend
that…
It
is
suggested/recommended/proposed
that…
• Adding
ideas
Furthermore,…
|
Moreover,…