The interviewer is asking questions to a higher authority at a hotel about providing English language training to employees. They ask about the types of customers served, which employees would benefit most, the topics and duration of a proposed course, whether it would be elective or mandatory, who would pay for it, what facilities would be provided, desired speaking activities, how effectiveness would be evaluated, and the expected level of politeness from employees dealing with customers.
The interviewer is asking questions to a higher authority at a hotel about providing English language training to employees. They ask about the types of customers served, which employees would benefit most, the topics and duration of a proposed course, whether it would be elective or mandatory, who would pay for it, what facilities would be provided, desired speaking activities, how effectiveness would be evaluated, and the expected level of politeness from employees dealing with customers.
The interviewer is asking questions to a higher authority at a hotel about providing English language training to employees. They ask about the types of customers served, which employees would benefit most, the topics and duration of a proposed course, whether it would be elective or mandatory, who would pay for it, what facilities would be provided, desired speaking activities, how effectiveness would be evaluated, and the expected level of politeness from employees dealing with customers.
1. Whom do you deal with in this organisation? Who are they?
2. Which type of customers do you face everyday? What are theirs profession? 3. Do you offer any English course for your employees? 4. Which language skill(s) is mostly needed for you profession? 5. Which employees do English need most in your company? 6. What are the specific topics that should be covered in English language training for hotel staff? 7. What would be your probable course duration? 8. What type of classroom activities will you prefer? 9. Would that course be elective or mandatory? 10. Who would pay for that course? 11. What kind of facility would you avail for the employees? 12. What kind speaking activities your employees need most? 13. How will the effectiveness of English language training for hotel staff be evaluated and what metrics will be used to measure improvement? 14. How much politeness do you expect from your employees while dealing with customers?