You recently bought an expensive electronic product from a store and found that the product

does not work properly. Write a letter to the store manager. In your letter
Complain about the problem
Propose action for the store to take
Request confirmation that this is agreed

Dear Sir or Madam,

I am writing this letter regarding to a cellphone model Samsung Ultra 23 which I purchased very
expensive from your electronics store about two weeks ago and just a few days I realized a
crucial problem working with it.
Undoubtedly, Samsung products are very popular among people here and actually have a
beautiful design, friendly and convenient uses, so I have been using that since 25 years ago.
However, the last model which I bought has an issue. The problem is the battery is dead only 30
minutes after full charging and I have to charge it several times a day.
According to my purchase plan offered by your customer service, this gadget has a two-year
warranty and in case of any problem with it, I could back it and refund all money, but I have a
different request. Because I really like this model and frankly speaking I am going to buy it
again, is it possible for you to back the cellphone and give me a new one with the previous offer
conditions.
I am looking forward to your prompt action and really appreciate you if you confirm my
request.
Kind Regards,
Ali Abedi

Chat gpt response:

Dear Sir or Madam,

I am writing this letter regarding the Samsung Ultra 23 cellphone that I

purchased from your electronics store at a significant cost approximately two
weeks ago. Unfortunately, I have recently encountered a significant issue with
the device.

Undoubtedly, Samsung products are renowned for their popularity, beautiful

design, and user-friendly features. I have been a loyal Samsung customer for
the past 25 years due to these qualities. However, the most recent model I
purchased, the Samsung Ultra 23, has a critical problem. The battery drains
completely within just 30 minutes after a full charge, necessitating multiple
charges throughout the day.

As per the terms of the purchase plan provided by your customer service, this
cellphone comes with a two-year warranty, allowing for a refund if any issues
arise. However, I have a different request to make. I genuinely appreciate this
model and, to be frank, I intend to purchase it again. Therefore, I kindly
request if it would be possible for you to replace the faulty cellphone with a
new one, while maintaining the same conditions of the previous offer.

I am eagerly awaiting your prompt attention to this matter, and I would

greatly appreciate it if you could confirm my request. Thank you in advance
for your assistance.

Kind Regards, Ali Abedi