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    Apologizing

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    The document provides examples of ways to apologize, preface bad news, and welcome and meet people formally and informally. It includes sample phrases for apologizing like "I'm sorry" and "Please accept my apologies." It also gives welcoming phrases like "Welcome to Cando Enterprises" as well as examples of introducing oneself to someone new and making small talk about their travel.

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    Apologizing

    Uploaded by

    Ants
    38 views2 pages
    The document provides examples of ways to apologize, preface bad news, and welcome and meet people formally and informally. It includes sample phrases for apologizing like "I'm sorry" and "Please accept my apologies." It also gives welcoming phrases like "Welcome to Cando Enterprises" as well as examples of introducing oneself to someone new and making small talk about their travel.

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    The document provides examples of ways to apologize, preface bad news, and welcome and meet people formally and informally. It includes sample phrases for apologizing like "I'm sorry" and "Please accept my apologies." It also gives welcoming phrases like "Welcome to Cando Enterprises" as well as examples of introducing oneself to someone new and making small talk about their travel.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    38 views2 pages

    Apologizing

    Uploaded by

    Ants
    The document provides examples of ways to apologize, preface bad news, and welcome and meet people formally and informally. It includes sample phrases for apologizing like "I'm sorry" and "Please accept my apologies." It also gives welcoming phrases like "Welcome to Cando Enterprises" as well as examples of introducing oneself to someone new and making small talk about their travel.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
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    Apologizing

     I'm sorry.

    I made a mistake.

    Please accept my apologies.

    I'm sorry. I didn't mean to . . .

    (I'm) sorry. I didn't realize that . . . .

    That's okay.

    No problem.

    Prefacing bad news


    I'm sorry (I have) to tell you this, but . . .

    I hate to tell you this, but . . .

    I don't know how to tell you this, but . . .

    I have some bad news.

    (Formal) written apologies


    We regret to inform you that . . .

    Regretfully, . . .

    Unfortunately, . . .

    Welcoming

    Welcome to Cando Enterprises.

    Welcome to London. I'm John Taylor.


    Meeting someone you don't know
    1.

    A:  Patricia Murphy?

    B:  Yes.

    A:  Hi, I'm Kevin Chen of Myotex Industries.


    Welcome to Taiwan.

    2.

    A:  Are you Mr. Blanks?

    B:  Yes, I am.

    A:  I'm Jane Placid. (We talked by telephone.)


    Welcome to Sydney.
    It's nice to meet you in person.

    B:  Nice meeting you too.

    A: How was your flight?

    B: Okay, but very long.

    3.

    A: You must be Ms. Terius.

    B: That's right.

    A:  It's a pleasure to meet you. I'm Brad Wilson.


    Welcome to Suntech.

    B:  Thank you

    A:  Did you have any problem finding this place?

    B:  No, your directions were very clear.

    WELCOMING AND RECEIVING VISITORS

    FORMAL INFORMAL

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