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Support Engineer
Support Engineer
We are looking for a highly motivated Customer Solution Technical Support Analyst (Level 3) to deliver
excellent customer service experience and ensure that their customers receive award-winning technical support.
On this growing team, your main responsibility will be to assist customers and resolve technical questions
related to the company’s products. This is a great opportunity for an experienced Customer Solution Technical
Analyst who wants to continue learning while bringing your current experience to the role. A second
responsibility of the role consists of working on documentation for common technical issues, setting up
personal lab environments using VMWare and Docker, managing ticket queues in the service desk system,
discovering customer bugs and reporting them to the engineering team, adding new features to the Customer
Wiki and Video repository.
Advantageous:
Essa é uma vaga nova? Se não, por qual motivo a pessoa que ocupava o cargo antes saiu?
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Googgle
I don’t have experience with Docker because I never had the opportunity to work with this technology yet