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85 Parkview Avenue

Brampton ON, L4P 2T3

September 29, 2010

Mr. Norman Martin


Manager
Rainy Day Roofing Company
21 Oak Ridge Drive
Mississauga, ON M5W 1C5

Dear Mr. Martin:

Subject: Request for Information

Attached is a copy of the agreement under which your company replaced our old roof in 1996.
With the wet summer we had, a leak developed in our roof, and on September 3, one of your
representatives, Ellan McBryan, came to our house to examine the problem. Her assessment was
the shingles were indeed falling and we would need to re-roof.

I have checked into the shingles manufacturer’s warranty plan and intend to follow through with
a claim. I have all the information I need to fill out the claim forms except for one vital item.
When the original quote was given, the option of 25- or 30-year shingles was offered. We took
the 25-year option but there is no clear indication of this on the quote.

Attached is a copy of the quote. If you can confirm the installation of 25-year shingle, please mail
or email it to me at nsharma@sympatico.ca . Any assistance you can provide will be greatly
appreciated.

Sincerely,

Navpreet Sharma

Navpreet Sharma

Enclosure

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