Professional Documents
Culture Documents
BLDG Audit Checklist (BLDG Name) - CAI
BLDG Audit Checklist (BLDG Name) - CAI
BLDG Audit Checklist (BLDG Name) - CAI
15 Latest copy of Safety Manual and Conduct training and understanding on safety manual to all PM employees and
Demonstrate your familiarity third party vendor employees. Random employee should discuss some items in
safety manual during the audit.
All PM employees and third party vendor employees are expected to perform
Employee and Third Party Vendor Risk Review an assessment of risks and hazards associated with the normal day to day
Injury or Illness / Work Accident Illness
16 performance of their role
Report (WAIR)
Safety Audit Compliance on monthly safety audit. Povide proper filing
Show
Fit-outproof of WAIR
guidelines, report
Safety andsubmission
other buildingto DOLEoperation reminders.
Induction of Employees and Contractors
17 Proof of Induction (HRR, FOG, Safety, etc.);
general and site specific Show proof that site specific and general induction is implemented on site to
Material Safety Data Sheet all contractors performing major construction or high risk works.
18 Material Safety Data Sheet (MSDS) of Show copy of MSDS of chemicals used in the building. Ensure that one central
Chemicals copy is available at PMO
Hazardous Materials Register
19 Show that site has a current register of hazardous substances. Storing and
Register and Evidence of proper disposal
disposal of those should be aligned with DENR guidelines and process.
Restricted Area Access Procedure Provide written procedure on entering the restricted area in the building. This
20 Written procedure will be tracker
Log-in verifiedshould
by security and/or
be posted engineering.
beside the door of restricted area. Proper filing
Log-in document tracker of log-in
Wet tracker.
weather and spill procedures for the deployment of cleaners, matting and
Wet Weather and Spill Procedure signage should be available. The correct type of matting is being used in wet
conditions and that they are being appropriately maintained.
21 Written procedures
Typhoon Preparedness Checklist Show evidence that typhoon preparedness and wet weather condition is
A spill procedure
implemented is required
on site. Providefor the following
proper filing. where applicable water/flooding,
Smoking Area fuel spillage,
Should be chemical
aligned with spillage.
EO 26 and/or Local Government Standards. Approved
22
Designated Smoking Area (DSA) by the City Health Office
Contract Management
Demonstrate your compliance with the procurement procedures.
Procurement Procurement process and tender documents have been processed in the
24
Written Procedure approved manner as per requirements of the Internal Audit Team.
Proper filing of all service and equipment contracts for the building operation.
Contract Documentation Provide tracker that includes expiration, rates and other important information
25
Contract Filing and Tracker needed.
Insurance
Property Insurance Show insurance policy and official receipt.
Vendor's Commercial General Liability
26 Show comprehensive general liability insurance policy and official receipt.
Insurance (CGLI) Show Fidelity bond policy for service providers who are handling payments
Vendor's Fidelity Bond
and ARs
Contractor's All Risk Insurance (CARI) Show contractor's all risk insurance
that you understand the trendpolicy
of how andyour
official receipt.
building consumes
Minutes of the Meeting electricity,
Proper water
filing of and diesel.
minutes of the meeting with vendors, contractors, building
27
Minutes of the Meeting (MOM) staffs, residents, Annual General Meeting and other external party.
Armed with this knowledge you are then expected to be able to:
Vendor Management -Explain unusual patterns of consumption
Contractor's Log Book -Put
Showefficiency measures
the contractor's in place
logbook.
28 Signed Minutes of Meeting (MOM) -Prepare justifications
Proper filing of signedto your owners
minutes to improve
of the meeting performance
with vendors and contractors.
Vendor Scorecard Show
Service
-Plot semi annual
theprovider
results fromvendor
should score
have to
month card.
anmonth Provide
annualon audit proper
andfiling
and plan
a graph system.
for the
post property.
in inside the This
Admin
Vendor Audit and Plan will be evaluated by the property manager.
Office.
Sustainability
Utilities Consumption -Cost in Php/sqm benchmarks should be compared across the managed
building.
Monthly Water Potability Show that the property is compliant with monthly water potability testing
29 Consumption Tracker -Show
Identifycarbon footprintwater
the electricity, monitoring
and diesel management initiatives that you have
Utilities Management Initiatives implemented. Provide proper
Provide acceptable operating parameters filing of report for on
youreach
HVACinitiatives.
as part of energy
Equipment Operating Parameters management initiatives.
Waste Collection Demonstrate the waste collection records for the past 12 months. Proper filing
30 Waste Tracker of waste collection records.
Recycling Program Provide recycling programs in place.
Administration
Training Show certificate, attendance, or any proof of training from Head Office.
31
List of Training Activities Provide proper filing of the evidence.
Document Management
Show filing procedure of your contracts, reports, leases, drawings/plans,
32 Document Management Register Implement the standardized
technical reference material,site 201filing
file ofsystem andand
all staffs naming convention.
occupants. Show
Filing System Procedure evidence of proper filing.
House Rules, Fit-out Guidelines and Board
Resolutions
Copy of Master Deed of Restrictions Show a copy of Master Deed of Restrictions
Copy of SEC Certificate Show aa copy
Show copy ofof Secretary
By-Laws and Certificate
Articles of Incorporation under Condominium
Copy of By-Laws and Articles of
33 Association Inc
Incorporation
33 Show copy of House Rules and Fit-out Guidelines and annual review. Provide
Copy of House Rules and Fit-out Guidelines proper filing forof
Show evidence these documents
annual issuanceand readilyRules
of House available in Admin
and Fit-out Office. to all
Guidelines
Evidence of Issuance of House Rules and
Fit-out Guidelines Tenanta and
Show copyUnit Owners.
of consolidated Board Resolutions Approved by the Board of
Board Resolutions Trustees
Media Policy Show Media Policy. Standard signage for CCTV recording should be available
34
Awareness of Media Policy and visible before you enter the building.
Property Management Agreement
35 Updated Property Management Contract Show
Show copy of updated
evidence Property
that service levelManagement contract.
agreement and key performance index were
Evidence how the site staff is informed on
the SLAs and KPIs discussed and understood by each employee.
Accounting
Accounting Management
Compliance with finance and accounting policy.
36 Accounting and Finance Audit
Compliance
The training with
should internal
cover and
the external
following:annual accounting audit.
Written Procedure -Procedure
Provide to maintain
proper filing of the security
hard copy of tightness
standard to the building
procedures.
Provide a writtenhow
-Show evidence procedure
are the that state
security the structure
officers of access card, and
are inducted/training authority
the
Security Practices and Procedures level of access card, access card approval, the access card issue and record
frequency of re-training.
Security Personnel Training keeping.
-Frequency of typeprocedure
of checksthat
conducted
Provide a written state the structure of different level of keys,
37 List of Training Activities -Who reviews
authority those reviews and ensure all finding are closed.
Procedurelevel
stateofthekeyfrequency
issue, approval
of the structure,
audit, whatthe keys
& how issue
the andshould
audit record be
Access Card Audit keeping.
conducted, who will review and sign-off the audit closure and tracking the
38
Written Procedure closure of the audit.
The procedure state the frequency of the audit, what & how the audit should
Security Key Control be conducted; who will review and sign-off the audit closure and tracking the
Written Procedure closure of the audit.
39
Surveillance CCTV,
All keysX-ray
and machine
card access andhasother security
a copy in the facility
key cabinet. The key cabinet should
Key Cabinet have a lock and only the authorized person has the access on the key cabinet.
Provide a procedure to maintain the security tightness of parameter doors
Perimeter Doors particularly fire egress doors, frequency of type of checks conducted and who
40
Written Procedure reviews those reviews and ensure all finding are closed.
Violation on Rules and Regulations Provide a consolidated file of monitored violations committed by the residents
41
Monthly Monitoring in the property
Statutory Body and Authority Requirements
Permits and Licenses
OBO/LGU/PEZA/BFP
PERMITS A (NON-RECURRING)
Occupancy Permit
Building Permit
Fire Safety Inspection Certificate (FSIC) -
Occupancy
Certificate of Electrical Inspection (CEI)
PERMITS A (RECURRING)
Certificate
Fire Safety of Annual Inspection/Building
Inspection Certificate (FSIC)
Annual
Show up-to-date renewal
Permit to Operate - HVAC
Certificate of Electrical Annual Inspection
Permit to Operate - Elevator
Permit to Operate - Genset (LGU)
Permit to Operate - Pumps
Permit to Operate - Mechanical/Machinery
Permit to Operate Sanitary/Plumbing
Business / Mayor's Permit
Barangay Clearance
Locational Clearance
PEZA - Registration Agreement or
Certificate of Registration
Community Tax Certificate
Health / Sanitary Permit
42
DENR/LLDA
Environmental Compliance Certficate
(ECC) / Certificate of Non-Coverage (CNC) Show the updated Permits and Reports
Haz-Waste Gen. ID
Discharge Permit for STP (DENR/LLDA)
LLDA Clearance (Locational Clearance)
Certificate of Interconnection
Discharge Exemption Permit (DENR/LLDA)
Permit to Operate - Genset (DENR)
Managing Head
Pollution Control Officer
Self-Monitoring Report (SMR)
Compliance Monitoring Report (CMR)
PRC/ERC/DOLE
Professional Mechanical Engineer (PME) Show retainier contract
Mechanical PRC-COC Show up-to-date renewal
Genset COC (ERC)
DOLE Establishment Registration
BOSH / COSH Safety Officer
Annual WAIR Report
BIR and Taxes
BIR Permit (COR)
Income Tax Return (ITR) - Quarterly Show up-to-date renewal and remittance
Real Property Tax (RPT)
VAT (2550) - Quarterly
Customer Service
Show written procedure and guidelines. Ensure proper filing on all procedure
Written Procedure and Guidelines
and
Shouldguidelines.
comply with hospitality audit and major items needed to on a day to
Compliance with Customer Service Audit
day performace
Show or deliverables
that customer of Customer
service ticketing system Service Team. monitored and
is implemented,
43 Helpdesk Management
updated.
Show Show
proof thatthe escalation
customer process issurvey
satisfaction followed for each concern.
is implemented. Provide proper
Customer Satisfaction Survey
filing.
Show minutes of the meeting with the Client and Tenant. This shoud have a
Client/Tenant's Regular Meeting
separate filing system.
Start-up
Transition Tracker Report Show updated or closed trasition tracker report.
Show the As-built Plans, list of equipment and specifications, equipment
Building Turn Over
44 manuals,
Ensure warranties andofcertificates.
implementation move-in procedure. Show move-in clearance proper
Move-in Clearance Show recordsand
andmonitoring.
copy of all permits
filing system Provide and licenses
checklist for turned over by the
each requirement.
Permits and Licenses developer. Provide proper documentation and filing of all escalations and
Pandemic Protocol concern during the turn over.
Covid-19 Written Procedures Show a copy of the updated Covid-19 protocols
45
Replace awritten
Provide proceduremonitored
list of violations with by
VIOLATIONS
the PMO andMONITORING
Security committed by the
residents
1
Property Name:
Date of Audit:
Residential Building Audit
Item
Particulars Site Specific Requirements Compliant Audit Findings
No.
Risk Management
Site Specific Requirements Remarks
Major Equipment
Site Specific Requirements Remarks
3 Façade Management
Façade Inspection Checklist ###
Incident Management
Site Specific Requirements Remarks
Contract Management
Site Specific Requirements Remarks
24 Procurement
Written Procedure ###
Sustainability
Site Specific Requirements Remarks
29 Utilities Consumption
Utilities Management Initiatives ###
29 Utilities Consumption
Equipment Operating
###
Parameters
Site Specific Requirements Remarks
Administration
Site Specific Requirements Remarks
31 Training
List of Training Activities ###
Permit to Operate -
Mechanical/Machinery ###
Permit to Operate
Sanitary/Plumbing ###
PRC/ERC/DOLE Remarks
Professional Mechanical Engineer
(PME) ###
Customer Service
Site Specific Requirements Remarks
Written Procedures and
###
Guidelines
Compliance with Customer
###
Service Audit
43 Hospitality Management
43 Hospitality Management
Helpdesk Management ###
Start-up
Site Specific Requirements Remarks
Pandemic Protocol
Site Specific Requirements Remarks
45 Covid-19
Written Procedure ###
###
Date: Date:
Property Name: 0
Address:
Date od Audit: 30-Dec-99
Total Audited
Item Topic Compliant Non-Compliant Not Applicable
Items
1 Risk Management 0 0 0 0
2 Major Equipment 0 0 0 0
3 Incident Management 0 0 0 0
4 Environmental Health and 0 0 0 0
Safety
5 Contract Management 0 0 0 0
6 Sustainability 0 0 0 0
7 Administration 0 0 0 0
8 Accounting 0 0 0 0
9 Security Practices and 0 0 0 0
Procedures
10 Statutory Body and 0 0 0 0
Authority Requirements
11 Customer Service 0 0 0 0
12 Start-up 0 0 0 0
13 Pandemic Protocol 0 0 0 0
Summary
Compliant 0
Non-Compliant 0
Not Applicable 0
Total Audited Items 0
Date
Summary Update
Reported
Compliant 0
Non-Compliant 0
Not Applicable 0
Total Audited Items 0 0
Previous
Summary Recent Audit
Audit
Compliant 0
Non-Compliant 0
Not Applicable 0
Total Audited Items 0 0
Walkthrough
Responsible
Risk Rating
PMO MCD MPO Mall Estate Hotel
High
Medium
Low
Total Items 0 0 0 0 0 0
Walkthrough
Update (PMO) Responsible
Risk Rating
Done Ongoing/Pending MCD MPO Mall Estate
High
Medium
Low
Total Items 0 0 0
Walkthrough
Recent Audit (PMO) Responsible
Risk Rating
New Findings Balance items MCD MPO Mall Estate
High
Medium
Low
Total Items 0 0 0
CMT BDI
0 0
Responsible
Hotel CMT BDI
0 0
Responsible
Hotel CMT BDI
0 0
IF Findings < Margin, Compute ; IF Findings > Margin, 0%
Audit Grading System Y2023 N/A Total Audited Items Compliant Non-Compliant
Process & Documentations 0 0 0 0 0
Contracts & Insurances 0 0 0 0 0
Permits & Licenses 0 0 0 0 0
Total Items 0 0 0
Findings Margin
HIGH 3
Walkthrough Inspection MEDIUM 5
LOW 14
60% #DIV/0!
Weight Rating
25.00% 25.00%
10.00% 10.00%
5.00% 5.00%
40% 40.00%