The Amadeus EMD (Electronic Miscellaneous Document) is an There are two ways to book a service in the PNR:

Industry standard solution which enables you to issue documents SSR (Special Service Request ) for flight-associated services (EMD-A), SVC
(manual auxiliary segment), which is an auxiliary service element in the PNR
for travel related services and to collect unbundled services. Example: Penalty Fee (PENF) for BA airline
(EMD-S)
There are 2 types of EMD: To book a service, you enter a service code (e.g. PETC), provided by the
EMD-S (EMD Standalone), which fully replaces Automated 1) Create SVC (Auxiliary Service Element)
airlines. The service code is automatically translated, at TSM (EMD mask)
/Virtual MCO (Miscellaneous Charge Order), e.g. Deposits, Change creation, into RFIC/RFISC (Reason For Issuance Code and Sub Code)
IU BA NN1 PENF RIX NYC/01MAY
Fee following the Industry Standards. IU Transaction Code
EMD-A (EMD Associated), which is directly linked to an individual BA Two character airline code of the airline
flight coupon, e.g. Meals, Excess Baggage providing the service
Manual creation of EMD for SVC NN1 Action code, number of services
Example : Group Deposit (DEPO) for AY airline PENF Four character service code
List of airlines per country RIX Three letter origin city or airport code
1) Create SVC (Auxiliary Service Element) Origin city or airport code (mandatory)
EGVD/CLV IU AY NN1 DEPO RIXHEL-GRP 10 PAX RIXHELRIX/P1 NYC Three letter destination city or airport code
AIRLINES DISTRIBUTING EMD IN THE COUNTRY: LV IU Transaction Code (can be mandatory, depending on the
9W A3 AB AC AH AV
AY BA BE BT CI CX AY Two character airline code of the airline providing airline)
CZ DE DY EK ET EY the service /01MAY Date in DDMMM format for the service
FI GL HR IB JJ JU NN1 Action code, number of services required (can be mandatory, depending on
KC KE KL KQ LH LO the airline)
LX LY MH MK NH OK DEPO Four character service code
OS OV PC PR PS QR RIX Three letter origin city or airport code Origin city or
RO S7 SA SK SN SQ airport code (mandatory) 2) TMC/VBA/L4
SU SW TK TP UA UL TMC Create a TSM
UT UX YM YO
HEL Three letter destination city or airport code (can be
mandatory, depending on the airline) /VBA Validating Carrier (BA)
-GRP… Free text information (can be mandatory, depending /L4 Line number of the SVC element
List of services offered by an airline on the airline)
/P1 Passenger association 3) TMI/M1/FEUR73.00/CV-73.00/IC-
TKT1231234567890
EGSD/VBT TMI Update TSM
LIST OF EMD SERVICES FOR AIRLINE: BT 2) TMC/VAY/L4
TMC Create a TSM /M1 TSM nr
CODE RFIC/SC BOOK TA ISS. DESCRIPTION /VAY Validating Carrier (AY) /FEUR73.00 FareEquivalent Fare, Currency, Amount
/L4 Line number of the SVC element /CV-73.00 Coupon Value, Amount
1 A/0B5 SEAT YES SEAT ASSIGNMENT
2 CKFE A/0BW SSR YES CHECKIN FEE /IC-TKT123.. Ticket number
3 EXTR A/0NL SSR NO Extra seat 3) TMI/M1/DFINNAIR/FEUR500.00/CV-500.00/FE-
4 FAST A/03P SSR NO PRIORITY CHECK-IN NONREF *GRP 10PAX 4) TMI/M1/FP-CASH
5 ABAG C/0CC SSR NO FIRST CHECKED BAGGAGE
6 AVIH C/0BS SSR YES ANIMAL IN CARGO HOLD TMI Update TSM TMI Update TSM
7 BBAG C/0CD SSR NO SECOND CHECKED BAGGAGE /M1 TSM nr /M1 TSM nr
8 BIKE C/0EC SSR YES Bicycle /DFINNAIR Present to (optional, depending on /FP-CASH Form Of Payment
9 BULK C/0IA SSR YES BULKY BAGGAGE
10 CBAG C/0CE SSR NO THIRD CHECKED BAGGAGE the airline)
/FEUR500.00 Fare, Currency, Amount 5) Issue EMD
/CV-500.00 Coupon Value, Amount TTM
Rules for specific EMD service code /FE-NONREF Fare Endorsements, free text
*GRP 10 PAX (optional, depending on the airline) Please check each airline EMD issuance specifications!
EGSD/L1
DCHG: Date change fee for BT 4) TMI/M1/FP-CASH
VALIDATING CARRIER:BT RFIC:D RFISC:98F EMD TYPE:S Most received error messages creating SVC element:
TMI Update TSM
BOOKING METHOD: SVC
MONOCOUPON EMD: NO /M1 TSM nr
CONSUMED AT ISSUANCE: NO /FP-CASH Form Of Payment
ADDITIONAL DOCUMENT IN EXCHANGE: NO >INVALID OR MISSING DATE ---> Specify Service date
RESIDUAL VALUE: NO >CHECK ACTION CODE ---> Action Code should be NN
ROUTING INFORMATION MANDATORY FOR ISSUANCE: NO
5) Issue EMD
TTM/M1 >CITY CODE MANDATORY ---> Specify city/airport code
ISSUED IN CONNECTION WITH MANDATORY FOR ISSUANCE: NO
EXCESS BAGGAGE INFORMATION MANDATORY FOR ISSUANCE: NO >INVALID OR MISSING LOCATION ---> Specify second
REFUNDABLE: YES Please check each airline EMD issuance specifications! city/airport code
EXCHANGEABLE: YES
INTERLINEABLE: YES
ENDORSABLE: NO
ISSUABLE BY TRAVEL AGENT: YES
DISPLAYABLE BY TRAVEL AGENT IF ISSUED BY AIRLINE AGENT: NO
REFUNDABLE/EXCHANGEABLE BY T/A IF ISSUED BY AIRLINE AGENT: NO

amadeus.com
 Manual creation of EMD for SSR Entries for EMD
Example : UMNR service for BT airline TMC/VBA/L5 Create EMD mask by Service
1 SMART/TRAVELER (IDUM11) selection, from the PNR service
2 BT 653 U 13JUL 7 RIXLGW HK1 1555 1645 *1A/E* line number
3 BT 654 U 27JUL 7 LGWRIX HK1 S 1730 2215 *1A/E*
4 AP RIX +371 6711111111 TRAVEL TMC/VBA/P1 Create EMD mask by
5 TK OK28MAR/RIXLA2902//ETBT Passenger selection
6 SSR UMNR BT HK1 UM11/S2
TMI/M1 Update data in EMD TSM nr.1
7 SSR CHLD BT HK1 20NOV02
8 SSR UMNR BT HK1 UM11/S3 TMI/FEUR120.00 Base fare
9 SSR CKBG BT HK1 1PC/S2 TMI/EEUR120.00 Equivalent fare
10 SSR CKBG BT HK1 1PC/S3
11 FA PAX 657-4658565782/ETBT/EUR199.12/28MAR14/RIXLA2902/67111111/S2-3 TMI/XEUR72.00YQ New tax indicator
TMI/Hfree flow Document remark
TMI/FC-free flow Fare calculation
1) TMC/VBT/L6,8 TMI/FT-tour code layout Tour code
TMC Create a TSM TMI/FP-form of payment layout Form of payment
/VBT Validating Carrier (BT) TMI/FE-endorsement layout Endorsement
/L6,8 Line number of the SSR element TMI/FO-exchange info layout Exchange information Quick card
TMI/FM-5 Commission
2) TMI/M2/FEUR120.00/FC-RIX BT LGW60.00BT
RIX60.00EUR120.00
TMI/CV-120.00
TMI/Dfree flow
TMI/Afree flow
Coupon value
Present to
Present at
Electronic
TMI Update TSM
/M2
/FEUR120.00
TSM number
Total Fare
TMI/CR-free flow
TMI/PC-2
TMI/KG-12.3
Coupon remark
Excess baggage – Piece
Excess baggage – Kilos
Miscellaneous
/FC-RIX BT... Fare Calculation
TMI/ER-EUR20.5
TMI/IC-TKT1231234567890E1
TMI/IC-TKT1231234567890E3-4
Rate per Unit
In connection With Document (EMD)
TMI/YI International indicator:
3) TMI/FP-CASH I: International, D: Domestic,
TMI Update TSM E: Europe
/FP-CASH Form Of Payment TQM/M1 Open EMD TSM nr.1
TMX/M1 Delete EMD TSM nr. 1
4) Issue EMD TMF/M1 Remove Change Flag,TSM nr.1
TMH/M1 EMD TSM nr. 1 history
TTM
TTM/TKT EMD pre-issuance validation
TTM EMD issuance
Please check each airline EMD issuance specifications! TTM/RT Issue EMD & retrieve to PNR
TTM/EPR-EML-mail@mail.com/NOPRT Issue EMD & Send Passenger
TSM display (TQM entry) Receipt, without printing
accounting coupons
TSM 2 TYPE P RIX1A0980 LK/28APR 11 EMD-A CARR BT EMR/EPR-EML-mail@mail.com/NOPRT Send Passenger Receipt after
1.SMART/TRAVELER (IDUM11)
RFIC-E/O AIRPORT SERVICES EMD issue, without printing
1. RFISC-0BH UMNR UNACCOMPANIED MINOR L 8 accounting coupons
OPERATING CC-BT ORIGIN-RIX DEST-LGW
ICW-6574658565782E1 EWD/L6 Open EMD record by FA/FHD
2. RFISC-0BH UMNR UNACCOMPANIED MINOR L 10
OPERATING CC-BT ORIGIN-LGW DEST-RIX line in PNR
ICW-6574658565782E2
ADD INF/RKS:
TRDC/L6 Void for EMD by FA/FHD line
FARE F EUR 120.00 in PNR
EXCH VAL EUR 120.00
TOTAL EUR 120.00 TRF/L6 Open refund record by
FC RIX BT LGW60.00BT RIX60.00EUR120.00 FA/FHD line in PNR
FP CASH
TRF123-1234567890/EMD Open refund record by EMD
number
EMD display (EWD entry)
EMD-6571811869058 TYPE-A SYS-1A LOC-26XXCC4
INT- FCI-1 1 POI-RIX DOI-28APR14 IOI-67000111
PAX- NEBOGATIHA/ANASTASIJA MRS
RFIC-E AIRPORT SERVICES
ADT More information available
REMARKS-
CPN-1 RFISC-0BH BT RIXLGW S-O
DESCRIPTION-UMNR UNACCOMPANIED MINOR
PRESENT TO-
PRESENT AT-
HE EMD
ICW-6574658565782C1 (A)
SERVICE REMARKS-
CPN-2 RFISC-0BH BT LGWRIX S-O
DESCRIPTION-UMNR UNACCOMPANIED MINOR
PRESENT TO-
PRESENT AT-
ICW-6574658565782C2 (A)
SERVICE REMARKS-
FARE F EUR 120.00
EXCH VAL EUR 120.00 RFND VAL
TAX-
TOTAL EUR 120.00
/FC RIX BT LGW60.00BT RIX60.00EUR120.00
FP CASH