Finance – Central billing team

FBT – welcome !
A new start for one of our most important process

August 2023
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Central billing as a concept
Group strategy relying on 4 essential components :
- Improve Order to bill (O2B) efficiency for the entire group
Why ? what ? And how ? - Develop and promote O2B golden rules irrespective of the business or system being used
- Harmonized partnership (Finance, IT and Business) to guarantee a better, safer and integrated approach
- Change management & process agility

Current process hold by business units working but with many challenges coming mainly from a differentiated
approach/process by business units
- Invoicing timing, cut off, level of documentation
- Control design and effectiveness
- Agility (tax update, process improvement, KPI and report)

Goals : streamline processes & documentation, improve productivity & efficiency (team strength and tool
upgrade), high level of compliance and fraud avoidance. These are the necessary foundations to support
business growth and promote best practices in our region.

How : join competencies & professional into 1 central billing team , develop clear & transparent procedures,
upgrade systems & interface in order to automate where possible, place the business needs as top priority
without compromising process quality.
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Central billing – key pillar for a successful transition

 It is challenging project, involving group, local management and YOU. The below pillar will help
us for the transformation.

Teamwork & System upgradation Clear procedures Commitment &

You ! transparency
idea/experience
As future billing sharing Current system is Procedure & checklist are
currently upgraded in essential to have an KPI are essentials to
specialist, you are the
The teamwork is an order to link operating adherence to an efficient demonstrate in a
essence and the engine
essential pillar to be system and billing and robust process. transparent way the
of the transformation,
ambitious and go system, this is essential improvements and our
allowing us to reach Involve yourself in these
through the challenges. to guarantee efficiency participation to the
excellency to become an expert and success.
The teamwork will allow and have the billing team
the knowledge sharing contributing to the added to promote the good
practices. Our commitment to reach
and encourage value generation in the
the success will allow us
innovation process.
to link all this element.

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Central billing – Who is involved ?

 Project management :
• Evelyn Damachi (O2B billing process manager) and Amal Naimi (O2B senior project manager)
• Darius Pyka (O2B SME), Jan..
• Annelee De Vries (Central billing manager UAE) and myself
 Business support :
• Hakan Sebukcebe (MD) and all business manager (BM) have joined sessions to understand & design process as
is and as should be.
 Billing professionals:

IBC C&P H&N NR-AFL NR-OGC I&E-IND I&E-EHS Upstream

Sulaiman Gaylene Jessy Sneha Rohan Eya Terize Asif

Siraj Noora Jithu

Shereela Nishi Deepika

Sophia Nawab
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Central billing – a key
Hakan Sebukcebe
finance department Managing Director ME

Mourad Hadj Amor

Finance Director AP

FP&A ACCOUNTING TAX / VAT CENTRAL BILLING SAUDI ARABIA OGC & IND IBC / BOSS OM

Ananth Katare Marissa Meredith Hearne
FP&A & Finance Manager Head Accounting &
Accounts payable manager
Bianca Bituin Cancio Faisal Atique*
Annelee De Vries Prince Thomas*
Tax Manager Finance Manager
Billing Manager IBC/Boss Project Manager

Faiza Petkar TBA Muhammad Umar * Romeo Paderna

Shruthi Prakash Oraib Almalek
Billing Lead
Daniel Varghese * Shakir Ullah
Sharan Cherian Billing team
ACCOUNTS PAYABLE & TREASURY
Billing specialist
INTERCOMPANY Reem Al Qarni *
Siraj Usman
DISPUTE (level 2) Hari Shankar
Asif Mohamed(AP) Treasury Ops Manager Ahmed Al Qasair *
FINANCE Transformation Sulaiman Ifthikar
Mir Hafeezullah
Credit Controller Babitha Dsouza (AP) BAHRAIN
Alex Jacob Sujesh Sudhakaran
Byron Napwora
Suzette Coutinho Bus. Transf. Manager Maysoon Amro*
Liza Babu (AP) Dimple Mehta (I/C)
Credit Controller Country Finance
Dias Xavier (I/C & AP) Njabulo Hlabangana
QATAR
CASH COLLECTION PROCUREMENT
Job George (I/C & AP) Giby Thomas*
Nisha Benoy Shahul Ameer Country Finance
Procurement Manager
Elena Buliga OMAN KUWAIT
Usman Muhammadh
(master data officer)
Jenis Fernandes Shivani Bangera Kolade Adetimilehin Vibin Devassy* Shamnas Azees*
(collection level 1) (collection level 1) Country Finance (Oman*) Country Finance
Arsath Arif 5
Central billing – Next steps
Jun Jul Aug Sep Oct Nov Dec
Activities 19. 26. 03. 10. 17. 24. 31. 07. 14. 21. 28. 04. 11. 18. 25. 02. 09. 16. 23. 30. 06. 13. 20. 27. 04. 11. 18. 25.
Billing team building and confirmation
Communication to selected people
Billing Manager arrival
Kick off with Group and IT
Billing team joining finance
Training start (onsite - GIS office)
Billing activity to continue in shadow
Production set up
Go live business
(business by business - every 2 days)
Hyper care

8/22/2023

Your next steps :

 Ensure a proper hand over regarding your current activities (admin, order creation, etc) outside
the scope of the central billing
 Annelee will contact each of you to meet you informally
 Complete the mandatory online training by 10th of September 23 (see appendix).
 Join the onsite training starting 11th of September and have fun 6
Central billing – Ambition

 Build a strong team of professionals and pass the transition phase with success (quality, control
and business feedback)
 Document processes and checklists to guarantee efficient and robust process adhering 100%
to internal controls
 Improve progressively the productivity (from 9 invoice per day per individual to group standard
+20 invoices per day)
 Promote checklist usage and support business in the transformation
 Review and monitor monthly O2C KPI (frontloading, time to bill, credit note, etc)
 Provide meaningful insight to finance controlling about quantity invoices (certificate,
inspections, manhours, etc)
 Support cash collection team to accelerate cash collection and bad debt control.
 Promote knowledge sharing, expand the team and coverage to Arabian Peninsula.

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Questions? And free talk

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Appendix – mandatory training list
Course name SSO LINK estimated time (in min)
O2B Golden Rules O2B Golden Rules 15
O2B Process Introduction O2B Process Introduction 25
O2B for Business Users (BU) O2B for Business Users (BU) 20
O2B for Finance Billing Teams (FBT) O2B for Finance Billing Teams (FBT) 15
O2B How to Issue a Credit Memo O2B How to Issue a Credit Memo 5
O2B Remote Access Intercompany O2B Remote Access Intercompany 20
Oracle EBS Introduction Oracle EBS Introduction 5
Oracle EBS Preferences Oracle EBS Preferences 5
Oracle EBS Vacation Rules Oracle EBS Vacation Rules 5
Forms: Data Entry Forms: Data Entry 5
Forms: Working with Requests Forms: Working with Requests 5
Forms: Oracle Report Formats Forms: Oracle Report Formats 5
Forms: Folders Forms: Folders 5
Forms: Query and Export Forms: Query and Export 5
Forms: Not to include Query in Folder Forms: Not to include Query in Folder 5
Forms: Export to Excel Tips Forms: Export to Excel Tips 5
OM Create Project Templates OM Create Project Templates 15
OM Create Template Orders OM Create Template Orders 15
OM Item Assignment Requests OM Item Assignment Requests 5
OM Create PL/FWA with Contract Tool OM Create PL/FWA with Contract Tool 20
OM More Contract Tool options OM More Contract Tool options 10
OM Contract Tool and Pricing Attributes OM Contract Tool and Pricing Attributes 10
O2B Finance Billing Manager Reports O2B Finance Billing Manager Reports 20
OM SGS Order Lines Summary Report OM SGS Order Lines Summary Report 10
OM SGS Invoiced Orders Export OM SGS Invoiced Orders Export 10 9