Business Meeting

Lesson
02 Telling Someone Who You Are

Today’s Goal

Properly identifying yourself to another speaker

Key Expressions

1. I am responding to…
(~에 대한 답변입니다.)

Definition
Telling why you are speaking in a meeting
Sample
A. I am responding to your call from yesterday.
B. I am responding to the request from the Human Resource Department.

2. I am the person who + [past verb]…

(저는~했던 사람입니다.)

Definition
Describing who you are
Sample
A. I am the person who stopped by your office the other day.
B. I am the person who called you on Monday.

3. I was referred to you by…

(~에게서 소개 받았습니다.)

Definition
Explaining who told you about them
Sample
A. I was referred to you by my colleague.
B. I was referred to you by Mr. Richards from Marketing.

Today’s Dialogue

A: Hello, Mrs. Kim. I am responding to an email by the quality department about some issues with the new release.
Are you the person who sent it?
B: Wow, I am very impressed with how prompt you are. And yes, I am the person who sent the email.
I only sent it out this morning. Your supervisor must really have an iron grip on punctuality over there.
A: Yes, ma’am. All of us hope to exceed the high expectations our clients have of us.
B: That is a great goal to have. I actually specifically sent the email to you because I was referred to you by my
coworker who said you don’t beat around the bush and call it like it is. I need someone like that because I really need
this issue resolved.
A: Well, I would be happy to help you as best as I can.
B: You coming this quickly has already solved half the problem.
A: It’s completely my pleasure. Now, if you tell me what the issue is, I will get to work immediately in fixing it for you.
 Business Meeting
Lesson
02 Telling Someone Who You Are

Translation

A: 안녕하세요, 김 선생님. 저는 새 제품 출시에 관해 몇 가지 문제들을 제기한 품질 관리 부서로부터의 이메일에 답변을 보내고 있습니다.
당신이 그 이메일을 보낸 사람인가요?
B: 와, 얼마나 빠르신지 정말 감동받았어요. 네, 제가 바로 그 이메일을 보낸 사람입니다. 방금 오늘 아침에 발송했어요.
당신 상사가 시간 엄수에 대해 정말 꽉 잡고 있는 분이시군요.
A: 네. 저희는 고객이 저희에게 거는 높은 기대치를 넘어 초과 달성하기를 바랍니다.
B: 아주 좋은 목표네요. 사실 저는 제 동료가 당신이 돌려 말하지 않고 있는 그대로 말하는 분이라고 추천했기 때문에 특별히 당신께
이메일을 보냈습니다. 저는 이 문제를 꼭 해결해야 하기 때문에 그런 사람이 필요해요.
A: 음, 제가 할 수 있는 한 최선을 다해 당신을 도울 수 있다면 좋겠습니다.
B: 이렇게 빨리 오시는 것 자체로 벌써 문제가 절반이나 해결됐어요.
A: 그렇다니 정말 기쁘네요 (저의 기쁨입니다). 이제 무슨 문제인지 말씀해 주시면, 즉시 문제 해결을 위한 일에 착수하겠습니다.

Voca & Idioms

1. It’s completely my pleasure (저의 기쁨입니다.)

It’s completely my pleasure so feel free to ask me again any time.
2. High expectations (큰 기대감)
He graduated first in his class from Harvard University, so everyone at his new job had high expectations of him.
3. Call it like it is
: Saying exactly what you feel without holding back (있는 그대로 말하다.)
I just call it like it is. A lot of people take it as rude, but I think it's just being honest and transparent.
4. Iron grip
: Complete power or control over a person or situation (어떤 상황이나 사람을 꽉 잡고 있음)
Apple has an iron grip on what apps its users can download on their iPhones.
5. Punctuality
: The fact or quality of being on time (시간 엄수; 정확함, 꼼꼼함)
The recent digital revolution has created a massive need for punctuality in logistics to keep up with the huge
increase in online orders.
6. Beat around the bush
: To avoid talking about what is important (돌려서 말하다.)
A company that beats around the bush with their customers will eventually get a bad reputation and gradually
lose their clients.

Today’s Practice

Comprehension Questions

1. What does the supervisor of Speaker A focus heavily on?

2. What is Speaker B impressed with?
3. Why did Speaker B specifically write to Speaker A?
 Business Meeting
Lesson
02 Telling Someone Who You Are

Complete the sentences with the correct form of the verbs in the brackets

1. If prices (continue) ______ to fall this way, we (not / make) ______ a profit this year.
2. If they (go) ______ into China, they (certainly / find) ______ cheaper labor, but they think it’s too big a risk.
3. I (not / buy) ______ shares in a company if its balance sheet (not / be) ______ healthy.

Answers

1. Continue / will not (won’t)

2. Go / certainly will find
3. Will not (won’t) buy / is not (isn’t)

Practice Conversation

Make your own sentences using the following phrases

- Beat around the bush
- Call it like it is