PT.

ISTANA KARANG LAUT

QUALITY ASSURANCE MANUAL

INDEX

No. of
No. Section Rev. No. Date of Revision
Pages
1 SCOPE 2 0 01/11/01
1.1. General
1.2. Application

2 NORMATIVE REFERENCE 1 0 01/11/01

2.1. General
2.2. Applicable Reference

3 TERMS AND DEFINITIONS 4 0 01/11/01

4 QUALITY MANAGEMENT SYSTEM 7+5 0 01/11/01

4.1. General Requirement
4.2. Document Requirement
4.2.1. General
4.2.2. Quality Manual
4.2.3. Control of Documents
4.2.4. Control of Record
4.3. Applicable Procedures
4.4. Attachment

5 MANAGEMENT RESPONSIBILITY 56 + 10 0 01/11/01

5.1. Management Comitment
5.2. Customer Focus
5.3. Quality Policy Statement
5.3.1. Statement of Authority
5.4. Planning
5.4.1. Quality Objective
5.4.2. Quality Management System Planning
5.5. Responsibility, Authority, Communication
5.5.1. Responsibility and Authority
5.5.2. The Management Representative
5.5.3. Internal Communication
5.6. Management Review
5.6.1. General
5.6.2. Review Input
5.6.3. Review Output
5.7. Applicable Procedures
5.8. Attachment

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 PT. ISTANA KARANG LAUT

QUALITY ASSURANCE MANUAL

INDEX

No. of
No. Section Rev. No. Date of Revision
Pages
6 RESOURCE MANAGEMENT 2 0 01/11/01
6.1. Provision of Resource
6.2. Human Resource
6.2.1. General
6.2.2. Competence, Awareness and Training
6.3. Infrastructure
6.4. Work Environment
6.5. Applicable Procedures

7 PRODUCT REALIZATION 11 0 01/11/01

7.1. Planning of Product Realization Processes
7.2. Customer Related Processes
7.2.1. Determination of Requirements Related to The
Product
7.2.2 Review of Requirements Related to The Product
7.2.3. Customer Communication
7.3. Design and Development
7.3.1. Design and Development Planning
7.3.2. Design and Development Input
7.3.3. Design and Development Output
7.3.4. Design and Development Review
7.3.5. Design and Development Verification
7.3.6. Design and Development Validation
7.3.7 Control of Design and Development Change
7.4. Purchasing
7.4.1. Purchasing Process
7.4.2 Purchasing Information
7.4.3. Verification of Purchased Product
7.5. Production and Service Provision
7.5.1. Control of Production and Service Provision
7.5.2. Validation of Processes for Production and Service
Provision
7.5.3 Identification and Traceability
7.5.4. Customer Property
7.5.5. Preservation of Product
7.6. Control of Monitoring and Measuring Devices
7.7. Applicable Procedures
7.8. Attachment

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 PT. ISTANA KARANG LAUT

QUALITY ASSURANCE MANUAL

INDEX

No. of
No. Section Rev. No. Date of Revision
Pages
8 MEASUREMENT, ANALYSIS AND IMPROVEMENT 8 0 01/11/01
8.1. General
8.1.1. Responsibility
8.2. Monitoring and Measurement
8.2.1. Customer Satisfaction
8.2.2. Internal and Fabricator / Vendor Audit
8.2.3. Monitoring and Measurement of Process
8.2.4. Monitoring and Measurement of Product
8.3. Control of Nonconforming Product
8.3.1. Definition of Non Confomance
8.3.2. Detection of Non Conforming Product
8.3.3. Record
8.3.4. Resolution of Non Conforming Report (Correction
of Non Conformities)
8.3.5. Corrective and Preventive Action
8.4. Analysis of Data
8.5. Improvement
8.5.1. Continual Improvement
8.5.2. Corrective Action
8.5.3. Preventive Action
8.5.4. Responsibility
8.6. Applicable Procedures
No. of pages :X+Y
X : main pages Y: attachments

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 PT. ISTANA KARANG LAUT

IKL's QAM INDEX COMPARISON

No. ISO 9001 No. ISO 9004 Subject To improve

1 SCOPE 1 SCOPE
1.1. General
1.2. Application

2 NORMATIVE REFERENCE 2 NORMATIVE REFERENCE

2.1. General
2.2. Applicable Reference

3 TERMS AND DEFINITIONS 3 TERMS AND DEFINITIONS

4 QUALITY MANAGEMENT SYSTEM 4 QUALITY MANAGEMENT SYSTEM

4.1. General Requirement 4.1 Managing system and process
4.2. Document Requirement 4.2 Documentation
4.2.1. General
4.2.2. Quality Manual
4.2.3. Control of Documents
4.2.4. Control of Record
4.3 Use of quality management principles
4.3. Applicable Procedures

5 MANAGEMENT RESPONSIBILITY 5 MANAGEMENT RESPONSIBILITY

5.1. Management Comitment 5.1 General Guidance
5.1.1 General guidance
5.1.2 Issues to be considered
5.2. Customer Focus 5.2 Needs & Expectation of interested parties
5.2.1 General
5.2.2 needs and expectation
5.2.3 Statutory and regulatory requirement
5.3. Quality Policy Statement 5.3 Quality Policy
5.3.1. Statement of Authority
5.4. Planning 5.4 Planning
5.4.1. Quality Objective 5.4.1 Quality Objective
5.4.2. Quality Management System Planning 5.4.2 Quality Planning
5.5. Responsibility, Authority, Communication 5.5. Responsibility, Authority, Communication
5.5.1. Responsibility and Authority 5.5.1. Responsibility and Authority
5.5.2. The Management Representative 5.5.2. The Management Representative
5.5.3. Internal Communication 5.5.3. Internal Communication
5.6. Management Review 5.6. Management Review
5.6.1. General 5.6.1. General
5.6.2. Review Input 5.6.2. Review Input
5.6.3. Review Output 5.6.3. Review Output
5.7. Applicable Procedures

6 RESOURCE MANAGEMENT 6 RESOURCE MANAGEMENT

6.1. Provision of Resource 6.1 General Guidance
6.1.1 Introduction
6.1.2 Issues to be considered
6.2. Human Resource 6.2 People
6.2.1. General 6.2.1 Involvement of people
6.2.2. Competence, Awareness and Training 6.2.2 Competence, Awareness and Training
6.2.2.1 Competence
6.2.2.2 Awareness and training
6.3. Infrastructure 6.3. Infrastructure
6.4. Work Environment 6.4. Work Environment
6.5. Information
6.6. Suppliers and partnership
6.7. natural resources
6.8. financial resources
6.5. Applicable Procedures

7 PRODUCT REALIZATION 7 PRODUCT REALIZATION

7.1. Planning of Product Realization Processes 7.1 General guidance
7.1.1 Introduction
7.1.2 Issues to be considered
7.1.3 Managing process
7.1.3.1 general
7.1.3.2 process inputs, outputs and review
7.1.3.3 product and process validation and
changes
7.2. Customer Related Processes 7.2. Process related to interested parties
 PT. ISTANA KARANG LAUT

IKL's QAM INDEX COMPARISON

No. ISO 9001 No. ISO 9004 Subject To improve

7.2.1. Determination of Requirements Related

to the Product
7.2.2 Review of Requirements Related
to The Product
7.2.3. Customer Communication
7.3. Design and Development 7.3 Design and Development
7.3.1. Design and Development Planning 7.3.1 general guidance
7.3.2. Design and Development Input 7.3.2 design and development input and output
7.3.3. Design and Development Output
7.3.4. Design and Development Review 7.3.3 design and development review
7.3.5. Design and Development Verification
7.3.6. Design and Development Validation
7.3.7 Control of Design and Devlopt Change
7.4. Purchasing 7.4. Purchasing
7.4.1. Purchasing Process 7.4.1 Purchasing Process
7.4.2 Purchasing Information 7.4.2 Supplier Controll Process
7.4.3. Verification of Purchased Product
7.5. Production and Service Provision 7.5 Production and Service operations
7.5.1. Control of Prod and Service Provision 7.5.1 Operation and realization
7.5.2. Validation of Processes for Production
and Service Provision
7.5.3 Identification and Traceability 7.5.2 Identification and traceability
7.5.4. Customer Property 7.5.3 customer property
7.5.5. Preservation of Product 7.5.4 preservation of product
7.6. Control of Monitoring and Measuring Devices 7.6 Control of Monitoring and Measuring Devices
7.7. Applicable Procedures

8 MEASUREMENT, ANALYSIS & IMPROVEMENT 8 MEASUREMENT, ANALYSIS AND IMPROVEMENT

8.1. General 8.1 general guidance
8.1.1. Responsibility 8.1.1. introduction
8.1.2. issues to be considered
8.2. Monitoring and Measurement 8.2 Monitoring and Measurement
8.2.1 measurement and monitoring of system performance
8.2.1.1 general
8.2.1. Customer Satisfaction 8.2.1.2 measurement and monitoring of customer satisfaction
8.2.2. Internal and Fabricator / Vendor Audit 8.2.1.3 internal audit
8.2.1.4 financial measurement
8.2.1.5 self assessment
8.2.3. Monitoring and Measurement of Process 8.2.2 Measurement and monitoring of process
8.2.4. Monitoring and Measurement of Product 8.2.3 Measurement and monitoring of product
8.2.4 Measurement and monitoring the satisfaction of interested parties
8.3. Control of Nonconforming Product 8.3 Control of nonconformity
8.3.1. Definition of Non Confomance 8.3.1. general
8.3.2. Detection of Non Conforming Product 8.3.2. non conformity review and disposition
8.3.3. Record
8.3.4. Resolution of Non Conforming Report
(Correction of Non Conformities)
8.3.5. Corrective and Preventive Action
8.4. Analysis of Data 8.4. Analysis of Data
8.5. Improvement 8.5. Improvement
8.5.1. Continual Improvement 8.5.1 general
8.5.2. Corrective Action 8.5.2 corrective action
8.5.3. Preventive Action
8.5.4. Responsibility
8.5.3 loss prevention
8.5.4 continual improvement of the organization
8.6. Applicable Procedures