Professional Documents
Culture Documents
George, Comfort .C
George, Comfort .C
BY
OCTOBER 2010
TITLE PAGE
BY
OCTOBER 2010.
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APPROVAL PAGE
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PROJECT SUPERVISOR HEAD OF DEPARTMENT
PROF. E.C. OSUALA PROF.E.E.AGOMUO
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DEAN,FACULTY OF EDUCATION EXTERNAL EXAMINER
PROF.S.A.EZEUDU
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CERTIFICATION
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STUDENT SUPERVISOR
GEORGE, COMFORT .C. PROF.E.C.OSUALA
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DEDICATION
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ACKNOWLEDGMENTS
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TABLE OF CONTENTS
Title page ------------------------------------------------------------------------- i
Approval -------------------------------------------------------------------------- ii
Certification -------------------------------------------------------------------- iii
Dedication ----------------------------------------------------------------------- iv
Acknowledgement ------------------------------------------------------------- v
Table of Contents --------------------------------------------------------------- vi
List of Tables -------------------------------------------------------------------- ix
Abstract ---------------------------------------------------------------------- x
CHAPTER I: INTRODUCTION
Background of the Study ------------------------------------------------------ 1
Statement of Problem ---------------------------------------------------------- 6
Purpose of the Study ----------------------------------------------------------- 8
Hypotheses ---------------------------------------------------------------------- 9
Significance of the Study ----------------------------------------------------- 10
Delimitation of the Study ------------------------------------------------------ 10
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CHAPTER III: METHODOLOGY
Design of the Study ------------------------------------------------------------ 71
Areas of the Study -------------------------------------------------------------- 71
Population of the Study -------------------------------------------------------- 72
Instrument of Data Collection ------------------------------------------------ 73
Validation of the Instrument ------------------------------------------------- 74
Reliability of the Instrument ------------------------------------------------- 75
Method of Data Collection --------------------------------------------------- 75
Techniques for Data Analysis ------------------------------------------------ 75
Decision Rule -------------------------------------------------------------------- 76
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Recommendations -------------------------------------------------------------- 107
Suggestions for Further Study ------------------------------------------------ 108
References ----------------------------------------------------------------------- 109
Appendices
Appendix I: Request for validation of a research instrument ---------- 115
Appendix II: Request for completion of questionnaire ------------------ 116
Appendix III: Questionnaire on influence of advertising .................... 117
on the sale of shopping goods in Bayelsa State
appendix IV: Item Analysis of Proprietors of shopping ....................... 125
Goods in Bayeksa State .
Appendix V: Item Analysis of Youth proprietors of ........................... 126
Shopping Goods
Appendix VI: Item Analysis of Adult Proprietors of .......................... 127
Shopping Goods.
Appendix VII: Item Analysis of Male Proprietors ............................... 128
of Shopping Goods
Appendix VIII: Item Analysis of Female proprietors .......................... 129
of Shopping Goods
Appendix IX: Item Analysis of Rural Proprietors ............................... 130
of Shopping Goods
Appendix X: Item Analysis of Urban Proprietors ................................ 131
of Shopping Goods
Appendix XI: Item Analysis of Retailers Proprietors .......................... 132
of Shopping Goods
Appendix XII: Item Analysis of Wholesalers Proprietors ................... 133
of Shopping Goods
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LIST OF TABLES
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ABSTRACT
The major purpose of the study was to determine the extent to which
advertising influences the sale of shopping goods in Bayelsa-state. The study
answered four research questions and tested four hypotheses at 0.05 level of
significance. The population of the study consisted of 145 proprietors of
shopping goods in Bayelsa state. The entire population was studied, hence no
sample was taken. Structured questionnaire consisting of 40 items was
developed and used for data collection. The instrument was face-validated by
three experts, two from university of Nigeria Nsukka while the other was from
University of Nigeria, Enugu campus. Crombach Alpha method of establishing
reliability was used to determine the internal consistency of the instrument and
this yielded a reliability coefficient of 0.75. A total of 145 copies of the
questionnaire was distributed to respondents by the researcher and two
research assistants. The data collected were analyzed using mean score while
t- test statistic was used to test the four null hypotheses at 0.05 level of
significance .The findings of the study revealed that the use of various
advertising media and display of shopping goods in strategic areas in the shop
influences consumers to buy. Based on the findings of the study and
conclusions drawn, the researcher recommended that proprietors of shopping
goods should always carry out proper timing when advertising their products.
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CHAPTER I
INTRODUCTION
of non personal presentation of goods, services or idea for action, openly paid
for by an identified sponsor. However, several authors have defined the term
that advertising seeks to create awareness and draw attention of the intended
his message(s) to the carrier. The most current definition was given by Kotler
information about the product and the job of selling. A product refers to any
1
consumption that might satisfy a want or need. It includes physical objects,
stated that advertising aim at influencing the minds of the consumers as well as
convincing others that the suggestion will benefit them. For example, the
individuals can wear it confidently even during raining seasons. This seeks to
men’s clothing, ladies bags, etc may influence potential consumers to buy the
products. This will in turn affect the volume of sales of the products.
Sales refer to the process of deciding what personal selling functions are
indicate whether the intended meaning was received (Okwandu & Ekerete,
negative will be indicated. The consumer may buy the products or refuse to
2
buy. If consumers buy, sales will increase, but if they do not, sales may
decrease.
sold, while a store is a large building in which goods are kept so that they can
be used or sold later (Bullon, 2003). A shop can be located inside a store,
though some of the authors use shop and store interchangeably. Shopping is the
examining of goods or services from retailer with the intent to purchase at that
time (Bone, Lovis, Kurty, 1992). Advertising of different sizes, colours, shapes,
qualities of shopping goods such as television, men’s suits, ladies shoes and
Shopping goods are those products which consumers purchase only after
comparing quality, price, style, colour and size (Kotler, 2003). Examples of
shopping goods are men’s packet shirts, women’s clothing’s, jewelry, men’s
container which is worn by men on the upper part of the body, made of light
cloth like cotton and usually having a collar and buttons at the front (Procter,
2005). Most advertising intend to stimulate the consumer to buy the products.
For example the advertisement of “next men’s shirt or workshop men’s shirt”
3
shops. As a result, consumer may want to buy the advertised shirt thereby
Many firms advertise their brand names to enhance sale (Osuala, 1998).
2003). Women’s clothing are materials such as dresses and trousers the female
producer wants to acquaint a mass market with a new product, the producer
uses advertising in order to get the attention of the consumers very quickly.
Also sellers of shopping goods display their products stylishly and glamorously
in their shops in order to draw the attention of the consumer to the products.
For instance, the seller display women gown(s) in a showcase that is beautify
with shinning light. The consumer attention may be drawn to such dress or
Jewelry are decorative objects worn on the clothes or body which are
usually made from valuable metals such as gold, silver and precious stones
(Procter, 2005). Some advertising campaign try to induce consumers to use the
products for multiple functions. For example when different sizes, colours,
qualities of jewelry are kept inside attractive box or placed in strategic area in a
4
shop, consumers may be attracted to such products because of the styles with
which such products are displayed. The consumer may want to buy as many as
possible so that she can use it for different occasions. By so doing, sales will
increase.
strong materials such as leather, with a thick leather or plastic sole (Bullons,
2003). Ladies’ hand bags are soft containers made of paper or thin plastic or
other materials, usually with a handle in which the ladies carry personal things
or clothes they need for traveling (Procter, 2005). These products are displayed
(Anyanwu, 2005). Attractive, beautiful and high quality shoes and bags are
always demonstrated stylishly in the shops. The advertised goods remind the
particular area. It may also remind the consumer of the quality of the product.
signals and change then into moving images and sound by electrical signals
advertiser shows how technology has improved the sizes, designs , colour and
5
sizes, designs, colours and qualities in a particular pattern so as to draw buyers
attention to the products as soon as he enters into the shop. Moreso, the quality
of the product normally motivate the consumer to buy, which may result in
Statement of Problem
attention is not always drawn to it, because consumers in Bayelsa State have
their areas of interest and the type of goods they buy. For example consumers
prefer to buy used product, because they have the impression that they last
longer and that those kind of products are not common. Also most of the
shopping goods in the shops always carry a price tag which makes it difficult
for the buyers to bargain. They prefer to buy by the road side or open market
(Kotler, 2006). On the order hand, consumers in Bayelsa State show less
interest in brand preference. Some consumers prefer to buy by the road side or
in the open market where they can bargain. Most consumers prefer to buy used
6
product than to buy quality products from the shop. In Bayelsa State, there is
about a product. Most consumers do not get information about shopping goods
that will be of benefit to them. for example when a promo or discount are given
for buying a product, some consumers who do not have access to television,
quality, price, style, colour and size (Kotler, 2003). On the contrary, consumers
State consider advertised products that are sold in the shops to be very
7
original products will prefer to buy quality products from the shops. It is
of shopping goods.
the sale of shopping goods in Bayelsa State. Specifically this study will
Bayelsa State.
in Bayelsa State.
Bayelsa State
Bayelsa State
Research Questions
Bayelsa State?
Bayelsa State?
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3. To what extent does advertising influence the sale of jewelry in Bayelsa
State?
Bayelsa State?
Hypotheses
significance.
Bayelsa State.
in Bayelsa State
Bayelsa State.
9
Significance of the Study
advertising on the sale of shopping goods. It will also assist them on how to
organization as the knowledge gain from the findings would help them to be
sold in Bayelsa State. The study excludes shopping goods that are advertised
but sold along the road, and open markets in Bayelsa State..
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CHAPTER II
This chapter reviewed the literature related to this study under the
following sub-headings;
Conceptual Framework
paid for and persuasive in nature about products ( goods, services and ideas) by
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directly or indirectly, for the purpose of creating an interest or inducing a
organization and individuals who are in some way identified in the message,
of information usually paid for and identified with sponsor through various
media. Dyer (1998) stated that advertising is the structured and composed non-
mass media about product, services or idea paid for by an identified sponsor.
12
significant difference between advertising and advertisement. The
individuals. This is the more reason why it is not personal. Advertisement could
retailers, wholesalers, rural and urban, educated and uneducated etc, members
convince people about a particular product that will benefit them, while some
Another point about advertising is that the public knows who is behind
the advertising because the sponsor is openly identified. Also payment is made
by the sponsor to the media that carry the message. The last two considerations
though the purpose may be to improve image and increase sales (Kalu, 1998).
something- a product, service or an idea. Stated another way, the real goal of
13
should be to modify the attitude and/or behaviour of the receiver of the
message.
business image, to obtain dealer support and secure leads for assistance to
tangible way by creating good will for the firm as a whole and by raising the
moral of workers.
14
current purchasers that they made the right choice. Kotler emphased that in
identifying the target market and buyer motives. Then they can make the five
major decisions, known as “five Ms”. Mission: what are the advertising
objectives? Money; How much can be spent? Message; what message should
be sent? Media; what media should be used? Measurement; How should the
result be evaluated?
urging them to buy the product for resale to their consumers. Industrial
spaces, outdoor advertising etc. Osuala (1998) opined that newspapers are a
15
universal medium. Both rich and poor, old and young, men and women, read
newspapers are best adopted to advertising goods and services that are in more
or less general use. Kotler (2006) explained that newspapers can provide much
detailed product information and can effectively communicate users and use
imagery. At the same time, the static nature of the visual image in newspapers
advertise products and carry out sales promotions, national companies can use
newspapers for test marketing, small firms can reach their limited customer
pool.(Osuala, 2000). News papers are also a good way of distributing coupons,
but they are not very intrusive. Many advertisement go unseen or unread even
by people who buy the paper. Stanton (1981) stated that magazines are the best
forms when high quality printing and colour are needed. He explained that they
time wastage. This suggests that shopping goods can be best displayed on
magazines in order to bring out their colour and high quality. Osuala (2000)
stated that magazines are highly flexible. National magazines like newswatch
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and News times are printed at a number of locations so that both local and
Anyanwu (1999) stated that direct mails are those media of direct
advertising that are sent through the mails. Osuala (1998) explained that
Radio and televisions are broadcast media. Radio and televisions use
airwaves to transmit their messages. Though radio lacks visibility which limits
appreciated (Osuala, 1998). Osuala stated that but then, it has its own
heard by listeners who are driving, walking, working or engaged in any number
of other activities.
radio or print commercials because they combine sound, sight, movement and
colour (Ray, 1982). George et al (2003) observed that the vast majority of
Advertisements of this sort have been used to sell every product imaginable
over the years, from household product to goods (shopping goods) and
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services. Wikipedia (2008) stated that television advertising has certain
viewers long after the span of advertising campaign. Wikipedia explained that
some of these advertising jingles or catch phrases may take on lives of their
own, spawning gaps or raffs; that may appear in other form of media, such as
comedy movies or television variety shows etc. These long lasting advertising
elements may therefore be said to have taken place in the pop culture history or
digital process over a network (Osuala, 2004). E-commerce is also a way for
services and information are bought, sold and exchanged. E-commerce also
changes the way organizations interact with customers and business partners.
discover or create new sales channels, and get closer to customers and business
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for both small and large organizations because size matters less low, all
organizations stand an even chances because they have access to the same type
initiatives (Osuala, 2004)). E-commerce is a tool for reducing costs, and cycle
business partners and customers. Osuala also explain that newspapers and
countries. Direct mail, radio and magazines are also used. According to him,
outdoor advertising account for only one percent. Each of these media has its
that consumers can not avoid seeing or hearing the advertisement, others are
region or occupation. Some have the virtue of being cheap. Some are good at
requirement of the message and cost of media. He stated that for example if the
objective is to reach to people in the rural areas, local newspapers or radio will
be the best media to be used to get the information to them. This will produce
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Boone, Lewis, Kurt & David (1992) defined shopping goods as goods
purchased only after the buyer compares the products of more than one store or
look at more than one store or look at more than one assortment of goods
goods as goods that the consumer in the process of selection and purchase,
Wikipedia (2008) defined shopping goods as goods that the consumer typically
compares for suitability, quality, price features, etc before selection and
purchase.
taxes place infrequently as compared with the buying of other goods such as
convenience goods. Shopping goods may not be made for sometime after the
idea has entered the mind of the buyer. (Charles, Phillip & Euncan, 1979). In
advertising should be made through different media that will pass the
Wikipedia (2008) explained that because customers are going to shop for
for marketing shopping goods include the heavy use of advertising in local and
20
shopping, direct mail etc.(Eckles, 1990). According to Levy, Michael and
popular.
of attributes, such as suitability, quality, price and style. Consumers may also
visit a number of shopping centers, before they make a decision. In this case,
producers have to relate with the proprietors of the shop to know what the
heterogenous goods. Homogeneous shopping goods are those that are similar in
sufficient for the customers to justify a search for the item (wikipedia, 2008).
Items that are sought for as homogeneous shopping goods are also often
desired characteristics, the consumer then look for the most favourable price.
Heterogeneous shopping goods have product features that are often more
example include men’s & women’s wears, furniture’s etc. The item purchased
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must meet certain consumer set criteria, such as size, colour or specific
often seek out information and advice from sales people and other experts
goods need to carry a sufficient variety of the products to suit individuals tastes
and also need well-trained sales people to inform and advise customers.
Theoretical Framework
There are several theories or models that have been formulated with
responses hierarchy theories state that a number of stages have been developed
processing model.
AIDA represent attention, interest, desire and action. This model was
developed to represent the stages sales people must take a customer through in
the advertising process. The model depicts the buyer as passing through
attention, interest, desire and action. Advertising must first get the customers’
attention, interest, desire and action. Advertising must first get the customers’
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attention and then arouse interest in the company product or service (George
and Michael, 2003). Strong levels of interest should create desire to own or use
the product. The action stage in AIDA models involves getting the consumer to
the one developed by Robert and Garray in George and Michael (2003) as a
premise of this model is that advertising effects occur over a period of time.
occur, and each step must be fulfilled before the consumer can move to the next
new product or service like the other models in the traditional hierarchies. It
says potential adopters must be moved through a series of steps before taking
any action (William 1992). The steps preceding adoption are awareness,
interest, evaluation and trial. The challenge facing companies introducing new
products is to create awareness and interest among consumers and then get to
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evaluate the product favourably. The best way to evaluate a product according
McGuire suggested that the series of steps a receiver goes through in being
persuaded constitutes response hierarchy. The stages of this model are similar
model includes a stage not found in the other models: retention or the receiver’s
are designed not to take immediate action but rather provide information they
will use later when making a purchase decision. This is the more reason why
advertising.
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that series of steps potential purchasers must be taken through to move them
effectiveness.
hierarchy. For example, a research may reveal that one target segment has low
awareness of the advertiser’s brand, whereas another is aware of the brand and
its various attributes but has low level of liking or brand preference.
For the first segment of the market, the communication task involves
For the second segment, where awareness is already there and high but liking
and preference are low, the advertiser must determine the reason for the
negative feelings and then attempt to address this problem in future advertising.
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In the standard learning hierarchy the consumer will go through the
models. Ray in Williams (2006) termed this a standard learning model, which
learned about the various brands are the basis for developing effects or feelings,
first, behave, then develop attitude, or feelings as a result of that behaviour, and
consumers must choose between two alternatives that are similar in quality but
are complex and have hidden or unknown attributes. The consumer may
attitude towards the brand and perhaps even develop negative feelings towards
26
According to this model, marketers need to recognize that in some situations,
attitudes develop after purchase, as does learning from the mass media. Ray in
Williams (2006) suggests that in these situations the main effect of the mass
study as advertisers of shopping goods often try to create a situation where the
consumer may be asked to try or wear the clothes or shoes, then make their
judgment.
intriguing of the three response hierarchies proposed by Ray. Here, the receiver
involvement in the purchase process. Ray suggests that this hierarchy tend to
occur when involvement in the purchase and decision is low, there are minimal
advertising is important.
awareness and recall but with little change in consumers attitudes towards the
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the viewer’s conceptual defences are reduced or even absent during
commercials. According to this model, the consumer does not compare the
does not result in attitude change but is related to learning something about the
Krugman, when the consumer enters a purchase situation, this information may
be sufficient to trigger a purchase. The answer will then form an attitude toward
the purchase brand as a result of experience with it. Thus, in the low-
engages in passive learning and random information catching rather than active
characteristics symbols and slogans or jingles than actual message content. The
is stored in the mind of consumers without any active cognitive processing and
becomes salient when he or she enters the actual purchase situation. Low
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involvement advertising appears prevailing in much of the advertising we see
George (2003) called VIP or visual image personality. Advertisers often use
symbols to develop visual images that will lead consumers to identify and
not all response sequences and behaviors are explained adequately by either the
brand. Robert in Oguinn, et al (2006) stated that advertising could lessen the
the advertisement is processed before the trial. More recent research has also
of the experiences with a brand and what they remember about it.
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marketers might pursue in different situations. A review of these alternative
models of the response process shows that the traditional learning model does
not always apply. The motion of a highly involved consumer who engages in
active information processing and learning and act on the basis of higher order
beliefs that a well information attitude may be inappropriate for some types of
attitude development occurs after the purchase. The role of advertising and
other forms of promotion may be to induce trial, so that consumers can develop
brand preferences primarily on the basis of their direct experiences with the
that the difference that exist among consumers in the ways they process and
persuasion. The ELM was devised by Richard Petty and John Calioppoto in
30
evaluation of the information or arguments contained in the message. Low
elaboration occurs when the receiver does not engage in active inferences about
the position being advocated in the message on the basis of simple positive or
negative cues. The ELM shows that elaboration is a function of two elements:
attractive mode may be distracted from processing the information about the
product.
change. Under the central route to persuasion, the receiver is viewed as a very
31
information and is not likely to engage in detailed cognitive process. Rather
than evaluating the information presented in the message, the receiver relies on
peripheral cues that may be incidental to the main arguments. The receiver’s
cues. The consumers, according to this aspect of the ELM, may use several
aspects of the advertisement such as the way it is made: the music, or the
imagery.
awareness of the product or service in the mind of the potential customers and
to build up knowledge about it. Modern stated that advertisers primary mission
succeed, they need to understand what makes potential consumers behave the
way they do. The advertisers’ goal is to get enough relevant market data to
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communication, (Kotler, 2003). This involves the study of consumer behaviour
which includes the mental and emotional processes and the physical activities
of people who purchase and use goods and services to satisfy particular needs
behaviour especially the economic, social and psychological aspects which can
indicate the most favored marketing mix that management should select. This
factor, such as reference groups, family, social roles and status. A person’s
references group consist of the group that have a direct or indirect influence on
organization in the society and family member constitute the most influential
clubs, organizations (Richard, 1996). People choose products that reflect and
communicate their role and actual or desired status is society. For example
company managers often drives expensive cars, wear expensive shirts and suits.
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symbol potential of products and brands that are advertised, in order to attract
will buy work clothes, work shoe, etc (Osuala,1987). Osuala stated that when
specific brands, stores and companies. Oliver in Kotler (2006) defined loyalty
service in the future despite situational influences and marketing efforts, having
than ever. They have tools to verify company’s claims and seek out superior
alternatives. Consumer therefore estimate which offer will deliver the most
perceived value and act on it. If the offer lives up to expectation by satisfying
34
consumers wants, there is the possibility that they will purchase the product
again.
influence consumers to buy more of men’s packet shirts in shops where good
and quality packet shirts are sold. Proprietors seek to satisfy consumers
demands by considering the quality, size, shape, colours that attract consumers’
Louisca (1995) stated that companies generally would like to keep their
constant reminder of their products/ services. She however mentioned that this
Louisca (1995) emphased that the primary aim of scheduling was to time
promotional efforts so that they would coincide with the highest buying time.
She listed three scheduling methods which consist of continuity, flighting and
35
mean everyday, every week, or every month. She added that the key was that a
(1995) stated that such strategies might be used for men’s or women’s wear.
According to her flighting was a method in which less regular schedule with
timely periods, there were heavier promotional activities, at other times there
advertising is done to promote heavy sale of men’s wears in shops selling such
promotional efforts were stepped up. For instance, in shirts and clothing
during certain periods, such as bonanza, promo, special offer etc. Advertising
also increase during certain periods. Wikipedia (2008) emphased that viewers
might feel board or distracted sometimes, Louisca (1995) maintained that while
things.
maintain and promote brand loyalty. Brand is defined as a name, term, sign,
36
symbol or design, or a combination of them which intend to identify the goods
or services of one seller or group of sellers and to differentiate them from those
Osuala (1987) stated that individual like to see themselves as better than
they are. Most individuals, even if they never verbalize these emotions, would
like to be somebody special, to get ahead, to have others envy them and their
achievement. Osuala explained that for this reason, they like to own product
that enhance the opinion of themselves and hopefully, make other people
shopping efficiently. He explained that if a consumer goes into a shop and find
feel, wear many products to be sure of their quality which could vary from one
of the family to do the shopping, she would have to communicate the quality
especially when it concerns buying and selling of either men shoes (Kotler
2004).
37
Osuala (1987) stated that frequent advertising of brand name of men’s
wears help call consumers’ attention to the existence of such products and
Bayelsa State display different brands of men’s wears in their shops. This
shops.
leads to higher consumer prices since the brands have to be supported by a lot
consumers. Osuala (1987 emphases that when consumers are satisfied, they are
that a wise marketer knows that, in the long run, even the most effective
promotion and largest budget cannot sell large quantities of inferior products.
quality and brands of wears they sell through frequent advertising. These
the lewis use to attract consumers interest according to Dun include motion,
38
Isolation, size, celebrities, “the right voices”. Colours. He stated that bigness
attracts attention usually large signs, full page advertisement attract more
attracted more to moving objects than to motionless ones. People pay more
corner than when in a group. Proprietors apply many methods of using isolation
newscasters, athletes and other well know personalities to attract attention and
all depend on a great extent on sellers’ tone of voice. Some message require a
than black and white ones. Besides, certain colours tend to produce a particular
39
and advertising of men’s wears will attract consumers attention and influence
(Hornby, 1974). Wikipedia (2008) stated that television networks and other
interested in the mass media that attract consumers and communicate messages
work or sink in, therefore those who control the media recognize these interests
more fashion conscious, they spend relatively more on clothing, shoes and bags
currently than any other. The use of credit create mass market for goods which
are considered luxury for ladies recently (Oguin, 2008). All these shifting and
State, who are trying to give the consumer what he or she wants.
40
should be motivated in their purchases by a variety of influences and consider
ration, this is the responsibility of shoes sellers. They should learn the nature
and significance of consumer. By so doing, they will affect the sale of men and
Keller and Staelin (2002) stated that when consumers are considering
significant purchases, they seek out recommendatory and information from the
trade press, consumer magazines, and retailers and electronic and print
television advertising, radio jingles, posters and public address system in the
able to conduct the information evaluation stage. This stage is concerned with
matching the features of the product against the consumers’ criteria or what the
consumers feel that they want. (Keller and Staelin, 2002). Consumers may start
with one understanding of their needs, and refine this and they gather more
41
Influence of Advertising on the sale of Women’s wears
The obvious idea behind this objective was that if consumers remember the
brand name and could easily recall it, the consumer would more likely buy the
advertise their products more often in other to create more awareness as well as
increase sales. For example, in Bayelsa State where different types of women’s
clothings are sold in different areas, such as on the street, markets, shops and
along the roads, frequent advertising are carried out so that such product brand
infer popularity, desirability and even superiority from the ease with which they
recall brands. They added that in the world of advertising, brand name recall of
important.
Advertising has more consequences than just the sale itself (Petty and
John, 1986). Advertising is persuasive in the consumers’ daily lives and will be
42
Kang (1997) stated that advertising of women’s clothing by a model aim
advertise office clothes, party wears, casual dresses would dress very attractive
dress like the model would patronize shops that sell such quality, styles,
colours, and designs of such clothing in Bayelsa State, thereby increasing the
sale of their products. Kaiser (1996) also stated that because of the use of
explained that there are no definite conclusion about the association between
Horn and Gurel (1981) stated that several authors reinforce the thesis
that the cloth individual dress on shows their personality. This psychological
process is taken into account and exploited by luxury brand marketers (through
clothing. According to Horn and Gurel, the advertisers know that consumers
need to express themselves and tell stories about their personalities, aspirations
43
in media such as magazines, televisions, bill boards, newspapers and through
internet.
societies (Gangalez, 2007), and the need for a mechanism, like the ephemeral
and fleeting fashion process, which demand a constant updating for their
sustainability (Horn and Gurel, 1981). Though fashion does not get away from
the influence of these social features even with its cyclical nature and constant
flash backs and feedbacks, frequent advertising has to be carried out especially
brands, colours, styles, qualities, sizes of women’s clothing. Russel and Lane
(1996) also stated that women are always attracted by colours and qualities.
They want to be exclusive in their dressing. Russel and Lane stressed that most
convinces the consumer that they have a problem that need fixing and they
proposes to offer solution, which just happen to be the product they are selling
44
(Kang, 1997). The message is that women are not good enough the way they
are (Wikipedia, 2004). According to him, many women unwillingly buy into
they feel they don’t fit a certain “image” that they believe is necessary for their
happiness.
Russel and John (1996) explained that consumers are becoming fashion
conscious. They spend relatively more on clothing than at any previous period.
much on buying different style, colour, quality, designs, sizes of clothings from
employment also affect purchase of clothing which suitably fits into the kind of
educate the society or to transmit good values, except for those advertisement
which have education as their precise goal. However for many researchers,
paid for the advertisement can say whatever he or she wants because of the
45
advertising and not bound by ethics (Barthes, 1990). Regardless of the source
Wikipedia (2008) explained that advertisers are concerned that the mass
audience to think ordinarily did not promote the happy atmosphere necessary
for their persuasive advertisements to work or sink in, as such those controlling
the media recognized these interests and so produced the appropriate attractive
entertainments.
had belief that dressing in quality outfit such as packet shirt, good looking suits
mentioned further that generally, there might be little or no influence upon the
properties. Kanis in Gail et al (2008) also stated that a well dressed male or
46
female model might serve as an effective source of information for a product
which suggest to some consumers the idea that the use of the product will also
enhance their physical attractiveness just as it did for the model, thus providing
adaptive information.
variables.
fashionable clothings were likely of benefit from the use of attractive model
that very popular people could generate popularity for the brand, it could make
more attribute related reasons important and could generate more sales for the
product advertised.
According to skelly and Lundstrum (1981) in the last decade, the biggest
new markets are mostly male-oriented. There has been a flow of grooming,
particularly on men’s’ suits, packet shirts, skin and body care products for men.
wear and skin care products was a several million global business which is
47
research firm estimates that global sales of male grooming products will surge
by 67% between 2005 and 2008. This was achieved through frequent
Ling (2005) stated that the traditional female demographic has become
saturated and sales growth difficult to maintain, hence the need to push for
men’s beauty lines. Leading male-beauty centres, has open different boutiques
produce different sizes, shapes, qualities, such as safari suits, blazers, Italian
designs which they display or hang on stands, attractive corner of the shop to
get customers attention Kervin (1990) explained that producers are also aware
that some people only purchase clothes after they have seen it being worn by
products.
the market share, many producers create advertising campaigs that have
48
successful of the advertisement would reinforce the company’s image while
other companies will have to review its marketing strategy and target the
corporate advertising and the media could help regain lost customers. He also
stated that the producers should use every form of multi-media in the
influence the way the target audience think about a company’s image and its
product. Corporate advertising can also be used to convince customers that the
company cares about the welfare of citizens by aligning itself. With some
(Paul, 2007). Paul explained that corporate advertising can be use to persuade
consumers into making bad choices and thinking good choices are bad.
Coulin (2006) stated that many advertisement campaigns are carried out
but they do not all have an impact on the consumers. Lack of change in
49
consumers’ attitude, can cause failure in an advertisement campaign which in
sense of inadequacy. The author said that critics of men’s’ beauty line
high rime rate even among underage. They argued that restrictions or bans on
spending huge amount of money would reduce overall patronage and social ills
Winner & Dominick (2006) stated that there has been an upward trend in
the number of lifestyle and beauty magazines surfacing different sectors of the
qualities of men’s’ cothings (suits). Ovations and other local magazines also
sale
Http (2008) stated that ladies’ bags are produced in different shapes,
displayed in showcase, strategic corner of the shop and in some cases comes
with shoes to match the bags (http 2009) Ladies’ who want to look different
50
and unique in their own way, get attracted when different colours and designs
that radio and newspapers advertising might not make much impact in the sale
of ladies’ hand bags. This is because consumers get attracted more when they
see than when they merely hear about the quality, colours of the product
those controlling the media recognize these interest and so produce the
behaviour varies, from one end lie issues and concept unique of individuals. He
explained that at the individual level of analysis, the focus is on identifying the
and disposition phases. For instance, one could ask the following questions
51
towards brands, colours, sizes, qualities, designs, process, develop?, what kind
influence their target consumers. A certain beauty care company tells you to
bring out the best in you. The clear implication is that, unless the person start
using some quality product, she may never realize how beautiful and special
she is.
the beliefs, attitude and buying intention of the target consumers by focusing
(1998) stated that other factors are environmental factors that influence large
groups and families influence the purchase process and how situational factors
such as the atmospheric of a shopping store affect the buying process. Also
included in the environmental level of analysis are extremely broad forces such
52
regulations that influence individual consumers. For example within the capital
territory of Bayelsa State, the inner-city youths exemplify a social class sub-
culture that processes a set of norms and values that influences the lifestyle of
its members when developing new product ideas and promotional strategy, a
company needs to understand the values and characteristics of the sub culture
Assel (1998) stated that during the 1970s and early 1980s, researchers
tend to view the consumer as a decision maker. From this perspective, buying
results from consumers, first perceiving that a problem exist and then moving
perspective would focus on the steps through which consumers move when
identify the characteristics sought in the purchase of ladies’ hand bags; such
53
characteristics as attractive colours, good qualities and/or low price (Richard,
1996).
consumer buying proposes that in some instances, consumers do not make their
sometimes buy products in order to have fun, create fantasizes and to show off.
Many consumer services and products bought for leisure purposes have a
rock concerts, symphonies, amusement parks and movies (Michael and George,
2003). The goal of these leisures period is largely to create feelings among
on the sale of shopping goods in Bayelsa State would focus on identifying the
feelings, emotions and symbols that accompany the purchase of say athletic
developing strong feelings or beliefs about the product (Assel, 1998). In this
54
al, 2008). Instead, the action result from the direct influence of behaviour by
perspective would seek to determine if a firm used strong sale incentives such
behaviour without affecting feeling or beliefs about the product (shoes) itself.
Proprietors of shopping goods stores in Bayelsa State should note that most
purchases made by consumers will have same elements of each of the three
perspectives. Its useful to examine consumer reaction and behavior from each
Wikipedia (2009) stated that jewelry are made from valuable metals such
as gold, silver and precious stones. He explained that these metals can be molds
humans is a trait that is central for foreseeing interpersonal attraction and mater
including facial beauty and jewelry play a great role in interest and desire. For
55
this reason, physically attractive models in advertising can be and most are
and this rating is considered from the models hair, face, complexion, eye
are without a doubt, a part of identity. The first description offer to others about
1996). She explained that this self image is something about personality
because it is the key language for communicating with others. Entiwlstle (2000)
said that the human body is a dressed body. In its most external appearances
social life is composed of dressed bodies and first impression when meeting
someone is always their external appearance, especially the face, neck and
offer etc. several authors reinforce the thesis that the clothes put on, the
This psychological process it taken into account and exploited by luxury brand
56
According to Sandra (1998) one the objectives of advertising messages
believed that liking led to preference, but rather than provide the consumers
with hard reasons to like the product these advertisement work more through
feelings for example some magazines and catalog are specially design to
consumers go through the magazines and catalogues, they are attracted and in
most case show feeling of likeness for some of the jewelry. According to
Sandra (1981) feel good advertisement were suppose to work through affective
feeling association, they were expected to link the feelings elicited by the
advertisement with the product: you like the product, you like the
advertisement. She noted that the basic idea here was that by creating
with companies they like. He said that getting from liking the advertisement to
liking the product is a big jump, even though liking the advertisement did not
necessarily mean liking the product per say. According to steve, advertising
that ultimately, that what created a good feeling was the product of an
interpretation on the part of the audience members. William (1998) stated that
57
not all feel-good advertisements succeed, while the reason why some feel-good
advertisements work and others did not work was not known.
content of likely target consumers and the manner in which consumer read
advertisements were critical. David, Williams and Harris (1996) stated that
some positive attitudes towards advertisement did not seem to result in positive
attitudes towards the product or brand, because they were not read for the
purpose, or it could be that consumers easily separated their feelings from the
were that it might perform better in clustered media, might render thought
about the brand even though audience reaction might be difficult to predict at
the long run. According to Harris (1996) many companies create advertisement
Harris (1996) that celebrities have a great influence on stated on consumers and
that some consumers only purchase jewelry after they have seen the same
58
Wikipedia (2008) stated jewelry are most often displayed in catalogue
sizes styles, designs with prices written beside them sometimes. This is done in
stated that catalog are available in the showroom and are also mail to buyers,
with each items list price and discount price. He explained that consumers can
order an item over the phone and pay delivery charges or drive to the
are good sources for displaying assorted jewelry. This will cost lesser compare
satisfaction in term of benefits expected, minus costs incurred. These costs are
Euris, 1986).
59
Hottons (1987) definition of convenience, shopping and specialty goods
strength of his or desire to secure some goods but also by shopping to obtain it.
In other words the consumer continues to shop for different types of colour
comparisons are at least equal to the cost of making of the additional efforts
(Block and Ridrins, 1990). Murphy (1986) stated that effort is the amount of
money, time and energy the buyer is willing to expend to acquire a given
new television set, the consumer’s involvement with television brands is likely
to be much higher. The reason that consumers perceive this higher level of
60
Lastoricka (1999) stated that though the differences in individual values,
perceptions, interest and behaviours towards the product are not similar across
the product, the different level of product involvement, income and innovation
(Antil, 1998). According to him, for the consumer, individual personality, stage
in purchase cycle, previous experience and financial situation also influence the
consumers to shift their purchase from goods which have been on the market
for a long time to newer items: from radio to television, from black and white
61
of consumers prefer buying television in shops along the street, by the way side
Wright (2003) stated that consumer are more likely to be involved in the
Assel (1999) opined that with new invention of different sizes, shapes,
consumers updates their electronic gadget by replacing old ones with new
models. Though Enis (1986) stated that advertised products such as television
can be more expensive than those not advertise, but buyers view the products to
be of high quality.
Gilso (2000) observed that advertising objectives are the result that the
advertising process and techniques are expected to achieve within the overall
communication,” it must take into consideration the type of consumers that are
For example the same purpose but the brand image about a “sony television”
created in the mind of the consumer as far as the quality and company
62
credibility goes, help in selling more song television set (Enis, 1986). Enis
stated that it should be noted, however that the brand image is only
and problems.
According to Kotler (2004) a brand tells the buyer something about the
television set and sees different types, none of them carrying very little about
the quality and reliability of the different sets. However if they carry name such
as LG, sony, sears, sanyo, akira, they could conjure up different images of the
probable quality and reliability of the various sets (Kotler, 2003). Sellers of
shopping goods in Bayelsa State should communicate the product image and
Not much empirical studies have been conducted in the area of the
(both in the USA). The major purpose of the study was to examine the
63
effectiveness at predetermined levels of frequency in a controlled real
shops in Mossouri and Miwaukee market (USA). The study used a survey
greater advertising effect. However the postulation that at least three exposures
Contrary to this assumption, the result showed that while reported levels of
related to the present study because the study was designed to determine
consisted of 100, 000 adult men and women consumers of alcoholic drinks
was use for the study. It was found that television advertising largely influence
the way and manner consumers decide on the consumption of the products.
64
their products for more patronage. Ibrahims study is related to the present study
because the study was designed to find out the influence of television
purpose of the study was to find out the influence of advertising in the
the study consisted of 200 managers and 100 workers of selected supermarkets
Enugu metropolis, the used a in survey research design. The major finding
revealed that though advertising can increase consumer interest and desire, but
it cannot force a consumer to purchase against their will. Oluba study relates to
the present study in that it used a survey research design and the present also
way, the present study is focused on the influence of advertising on the sale of
shopping goods.
advertising on consumer brand preference. The major purpose of the study was
65
and Ile-Ife, cities in south western Nigeria. The study employed the survey
advertising in their preference for the brand. The study also revealed that
consumers showed preference for Bournvita out of the various brands of the
food drink studies, and that the major reason advanced for the preference are
at beer commercials from the UK, the Netherlands and Germay. The major
purpose of the study was to determine whether or not the same advertising
themes (messages) and appeals are used in all the three countries to persuade
study use survey research design. The findings of the study showed that
clearly demonstrated that different values were used to promote the same
present study because the study was designed to determine values in Beer
66
advertising just as the present study was designed to determine influence of
service or idea. Some of the authors stated that advertising has only one
purpose i.e to sell something. The authors also agreed that colours, sizes,
advertised.
some of the authors stated that it sometimes annoys viewers especially during
advertising. The authors agreed that advertising influences the sale of shopping
goods.
Three schools of thought were revealed. The first school was the
advertisers could lead people to pay attention, develop interest, desire and
examined. Three models was included in this hierarchy. The authors referred to
67
involvement model. The theory of elaboration likelihood model was examined.
This model revealed two basic routes to persuasion: the central route to
most of the authors agreed that frequent advertising of men’s wears increase
patronage. The authors also agreed that factors such as social factors, reference
groups, family, social roles and status affect consumption of men’s wears. The
authors also agreed that advertisers should schedule their promotional efforts
properly and timely so that target audience can be reached. On the influence of
advertising on the sale of men’s shoes, the authors emphases on brand loyalty.
They also listed some devices with which to attract consumers’ attention. Some
authors contended that messages that show young attractive adult enjoying the
influence of advertising on the sale men’s suits, the authors agreed that models
used in the advertisement of men’s suits will influence consumers interest very
quickly than product brands. The authors stated that advertisers should apply
and different media to influence consumers to buy men’s suits. Some of the
authors criticized advertisement of men’s wear while others encouraged the use
68
On the influence of advertising on the sale of women’s wears, all the
name in the mind of consumers. They also agreed that advertisement portrays
individual culture, self image and identity. Some authors emphases that
advertising may have a negative effect on the viewers while some agreed that
advertisers have the right to pass whatever message they want to. On the
influence of advertising on the sale of ladies’ handbags, all the authors agreed
that advertising of different colours, sizes, qualities, styles and brands has a
great influence on the sales of ladies hand bags. Some authors emphases that
television and magazine advertising will make more impact than radio and
newspapers. The authors stated that most advertising use celebrities and these
look attractive and be noticed by what they wear. The authors also agreed that
attention to buy jewelry. They agreed that other medias which are cheaper than
69
The empirical studies buttressed the fact that advertising, whether on
70
CHAPTER III
METHODOLOGY
This chapter describes the procedures used in carrying out the study.
These include the design of the study, area of the study, population of the
advertising on the sale of shopping goods. The survey design is chosen because
obtain vital facts about people; their beliefs, opinion, attitudes and behaviors.
This further justifies the selection of the survey design for this study.
The area of the study is Bayelsa State. Bayelsa State is one of the 36
States of Nigeria, which was created in October 1996. The State comprises
eight Local Government Areas. The state is administratively divided into three
zones otherwise known as senatorial districts. The zones are Western zone
zone comprises three local government areas (Brass, Nembe and Southern Jaw)
71
while the central zone consist of three local government area (Yenagoa,
the total population of the State stood at 1,704,515 people. This figures
boundaries with River State in the south east, Atlantic Ocean at the south-south,
Delta state in the west and Imo-state at the North. The major occupations of the
inhabitant of the state include fishing, farming and trading. The state enjoys
social amenities such as electricity, water and fairly good road network,
television stations, public address system, and both private and public viewing
centers. Bayelsa state is chosen for this study because there are many shops
urban and rural inhabitants have enough male and female shoppers.
senatorial zones of Bayelsa State. The numerical strength of the proprietors was
obtained from the Revenue Collectors offices of the three local governments
that make up the central zone, and two from the three local governments that
make up the southern zones and one from the two local governments that make
up the western zones. These are Yenagoa, Southern Ijaw, Ogbia, Brass and
72
Sagbama. Table 1 presents the population distribution. Since the size of the
therefore be studied.
Table 1
2 Southern Ijaw 21
3 Ogbia 23
4 Brass 10
5 Sagbama 16
Total 145
Source: Revenue collectors offices of the five local government that made up
A five point rating scale of very strong influence (VSI), strong influence
(SI), somewhat strong influence (SSI), weak influence (WI), no influence (NI)
73
collecting data for the study. The questionnaire was divided into five main
sections. Section A deals with the general information about the respondents.
Section B: This section deals with research question one. The section
covers questionnaire 1-10, and the response categories of very strong influence,
used. The items answered research question 1 that deals with to what extent
the extent to which advertising influence the sale of women’s wears. It is made
up of ltems 11-20.
questionnaire items 21-30 and are used to ascertain to what extent does
and one expert in the Marketing Department of the Enugu campus of the
74
University of Nigeria. Their suggestions and comments on the questionnaire
shopping goods in the central zone of River State was administered. The
reliability test was carried out on the instrument to determine the internal
determine its reliability. The four sections of the instrument were found
determine to have the reliability co-efficient values of 0.85, 0.75, 0.67 & 0.75
respectively.The overall reliability co-efficient was 0.75 which means that the
immediately by the researcher and her assistants. All was retrieved and all was
useful.
Research questions 1-4 was analyzed using a five point rating scale. The
mean ( x ) of the questionnaire items was computed and interpreted based on the
75
statistical real limit of the numbers. The hypotheses was tested at 0.05 level of
Decision Rule
Any item with mean score equal to or greater than 3.00 was taken as
strong influence while any mean that is equal or lesser than 2.90 was taken as
no influence The null hypotheses were tested using ‘t’ test to determine the
critical t-value for the given degree of freedom, the null hypotheses were
accepted, but if the t-calculated for the given degree of freedom was equal or
more than the critical t-value, then the null hypotheses were rejected.
76
CHAPTER IV
ANALYSIS AND PRESENTATION OF DATA
This chapter presented and analyzed the data generated in the study
Research Question 1:
To what extent does advertising influence the sale of men’s wears in Bayelsa
State?
Data relevant to this research question were presented in Table 2
Table 2:
Mean responses on the extent of influence of advertising on the sale of men’s
wears
Item statements VSI SI SSI WI NI Mean S.D Remark
S/N
1 Frequent advertising influences the number of 128 17 - - - 4.86 0.384 Strong
units of men’s packet shirts sold in shops Influence
2 Display of different colours of men’s packet 102 36 7 - - 4.64 0.567 strong
shirts on shelf attracts consumers’ attention and influence
thereby influence them to buy
3 Advertising of various sizes of men’s packet 91 34 19 1 - 4.50 0.753 strong
shirts on bill board using celebrities influence influence
the sale of men’s packet shirts
4 A single exposure to advertisement on different - - 24 97 23 2.07 0.614 No
colours of men’s shoes influences the sale of influence
shoes
5 Frequent exposure of advertisement on various 118 22 5 - - 4.76 0.526 strong
brands of men’s shoes increases consumers influence
awareness of the availability of different sizes
and in turn influence sale
6 Advertising of several colours and sizes of 122 19 4 - - 4.79 0.486 strong
men’s shoes in magazines influence sale of influence
men’s shoes
7 Frequent advertising of different qualities of 121 20 4 - - 4.78 0.492 Strong
men’s shoes remind the consumers about the influence
product availability and as a result influence
consumers to buy
8 Display of men’s suits on stands in shops 126 15 4 - - 4.82 0.464 Strong
attracts consumers’ attention and influences influence
them to buy
9 Advertising of men’s suit on television using 123 20 2 - - 4.81 0.442 Strong
models influences viewers to buy which in turn influence
increase sale
10 Advertising that portrays unique qualities of 130 12 3 - - 4.86 0.412 Strong
men’s suit influence consumers to buy and influence
thereby influences sale
77
Table 2 above showed that for item 1, 128 respondents agreed to very
mean score of 4.86 and implied that frequent advertising influences the number
of units of men’s packet shirts sold in shops. With reference to item 2, 102
mean score of 4.64, it implied that the respondents agreed that display of
and none to no influence. This resulted to a mean score of 4.50 indicating that
most of the respondents agreed that advertising of various sizes of men’s wear
78
while none responded to weak influence and no influence. This gave a mean
score of 4.79 and implied that the respondents agreed that advertising of several
strong influence, four to some what strong influence, none to weak influence
and no influence. This gave a mean score of 4.78 which implied that the
respondents agreed that the display of men’s suits on stand in shops attract
and no influence. A mean score of 4.81 showed that most of the respondents
influence. A high mean score of 4.86 indicated that majority of the respondents
agreed that advertising that portrays unique qualities of men’s suits influences
consumers to buy.
Research Question: 2
To what extent does advertising influence the sale of women’s wear in Bayelsa-
State?
79
Table 3:
80
influence, none to weak influence, none to no influence. This gave a mean
score of 4.27, which showed that the respondents agreed that different colours
to no influences. A mean score of 4.14 showed that the respondents agreed that
weak influence and none to no influence. This result showed a mean of 4.17
influence, none to weak influence and none to no influence. This result showed
a mean of 4.17, which implied that the respondents agreed that continuous
influence, four to weak influence and none to no influence. With a mean score
of 3.93, it implied that the respondents agreed that advertising of ladies shoes in
81
Of the 145 respondents that responded to questionnaire Item 16,114
4.76 showed that the respondents agreed that advertising of a particular brand
influence and four to no influence. A mean score of 3.11 showed that the
bags on radio influence sale. In item 18, 81 agreed to very strong influence, 44
and no influence. This showed a mean score of 4.48 which implied that the
of ladies shoes influence the units of shoes sold. In item 20, 119 respondents
influence, none to weak influence and no influence. A high mean score of 4.81
showed that regular display of ladies hand bags influence consumers to buy.
82
Research Question 3:
Table 4:
Mean responses on the extent of influence of advertising on the sale of jewelry.
S/N Item statements VSI SI SSI WI NI Mean S.D Remark
21 Catchy and persuasive television 84 61 - - - 4.97 0.497 strong
advertising draws consumers’ influence
attention to the jewelry advertised
and influences consumers to buy
22 Well presented radio advertisement - 4 48 72 16 2.32 0.732 No
of jewelry attracts consumers influence
attention and influence them to buy
23 Display of various types of jewelry in 108 25 12 - - 4.63 0.644 strong
a show case attract consumer’s influence
attention to buy which in turn
influence sale
24 Advertising of different types of 101 27 12 2 - 4.69 0.12 strong
jewelry on magazines attracts influence
consumers attention and as well
influence them to buy
25 Advertising of different qualities of 111 30 4 - - 4.73 0.493 Strong
jewelry on a bill brand influence sale influence
of jewelry
26 Advertising of jewelry through radio 4 - 33 100 8 2.22 0.667 No
slogan and jingles influences sale influence
27 Direct mailing of jewelry ordered by 95 45 3 2 - 4.61 0.594 Strong
consumers increase high level of influence
customer relationship and in turn
influence sale
28 Newspaper advertising of different 116 17 10 - 2 4.70 0.694 strong
designs of jewelry create discontent influence
in the mind of consumers and in turn
influence sale
29 Television advertising of different 110 28 3 4 - 469 0.669 strong
styles of jewelry influence sale influence
30 Advertising special brand of jewelry 107 34 4 - - 4.71 0.545 strong
captures consumers’ attention and influence
influence them to buy
As can be seen from the data presented in Table four on item 21, which
83
to strong influence, none to somewhat strong influence, none to weak influence
and no influence. A high mean score of 4.97 showed that majority of the
consumers attention and influence them to buy and in turn influence sale. Item
22 showed that none of the respondents agreed to very strong influence, four
none to weak influence and no influence. This gave a mean score of 4.63,
which implied that the respondents agreed that display of various types of
jewelry in a show case attracts consumers attention and influences them to buy.
no influence. This gave a mean score of 4.69 and it implied that the respondents
weak influence and no influence showing a mean score of 4.73. This implied
84
that most of the respondent agreed that advertising of different qualities of
weak influence and eight to no influence. This gave a low mean score of 2.22
and it implied that advertising of jewelry through radio slogan does not
weak influence and no influence. This result showed a mean score of 4.61,
which implied that direct mailing of jewelry that is ordered influences sale. For
and two to no influence. This showed a mean of 4.70 and that implied that
influence. This resulted to a mean score of 4.69 indicating that most of the
85
With a mean score of 4.71, it implied that most of the respondents agreed that
Research Question 4:
State?
Table 5:
86
With regard to table 5, on item 31,which deals with repetitive advertising
gave a mean score of 4.52 indicating that the respondents agreed that repetitive
weak influence and no influence. With a mean score of 4.80 it implied that the
two to weak influence and no influence. A mean score of 4.59 showed that
87
implied that the respondents agreed that advertising of different brands of
and no influence. This resulted to a mean score of 4.61 indicating that the
boards influence consumers to buy. For item 37, 70 respondents agreed to very
to weak influence, two to no influence. This showed a mean score of 4.37 and
mean score of 2.96 which implied the respondents agreed that newspaper
weak influence, seven to no influence. This result showed a mean score of 2.39
and it indicated that the respondents agreed that radio advertising of television
does not influence consumers to buy. Of the 145 respondents who responded
88
influence, 12 to somewhat strong influence, none to weak influence and no
influence. This gave a mean score of 4.68 which showed that the respondents
89
Hypotheses Testing
in Bayelsa State.
Where
X = Mean t-crit = t – critical
t- cal = t – calculated Df= degree of freedom
SD=Standard Deviation Sig = significant difference
As can be seen in Table 6,the t-test analysis showed that the t-calculated value
of -0.150 is less than the t-critical value of 1.96 at 0.05 level of significance and
143 degree of freedom. Based on this result, the HO1 was accepted. This
implied that there were no statistical significant difference between the mean
scores of young and adult proprietors on the influence of advertising on the sale
90
HO2: There is no significant difference in the opinions of male and female
Bayels-State.
t-test result of the mean responses of male and female proprietors on the
As can be seen in Table 7, the t-test analysis showed that the t-calculated value
0.810 is less than the t-critical value of 1.96 at 0.05 level of significance and
143 degree of freedom. Based on this result, the HO2 was accepted. This
implied that there was no statistical significant difference between the mean
91
HO3:There is no significant difference in the opinion of rural and urban
Bayelsa State
t-test result of the mean responses of urban and rural proprietors on the
With regards to Table 8, the t-test analysis showed that the t-calculated value of
-0.429 is less than the t-critical value of 1.96 at 0.05 level of significance and
143 degree of freedom. Based on this result, the HO3 was accepted. This
implied that there was no statistically difference between the mean score of
92
HO4: There is no significant difference in the opinion of retailers and
With reference to Table 9, the t-test analysis showed that the t-calculated value
of 1.795 is less than the t-critical value of 1.96 at 0.05 level of significance and
143 degree of freedom. Based on this result the HO4 accepted. This implied that
of shopping goods.
93
Major Findings
Research Question
Based on the data analysed, respondents
following factors
newspapers
94
However respondents disagreed that advertisement of women’s wears on
95
Hypotheses
freedom.
freedom.
3. Finding pertaining to Ho3 revealed that the calculated t-values for all
the items in table 3 were lower than the table t-value of 1.96 at 0.05 of
96
lesser than t-table of 1.96 at 0.05 level of significant and 143 degree of
freedom
Discussion of Findings
Research Questions
a. It was found that respondents agreed that advertising influence the sale
was inconsistent with the postulation that at least three exposures were
agreement with the finding of Ibrahim (2008) who found that television
97
attractiveness of models increased effectiveness of promotional and
marketing activities.
with the finding of Harris (1996) who found that attractive models in
finding is also in line with the finding of Karmis (2008) who found that
and Morarty (1998) who found that the use of testimonials; where the
person praised the product on the basis of his or her experiences with
98
Hypothesis 1
b. It was found that there was no statistical difference between the mean
young females.
0.429 was lesser than t-critical value of 1.96 at 0.05 level of significant.
99
goods. The null hypothesis was accepted because the t-calculated
value of 1.795 was lesser than t-critical value of 1.96 at 0.05 level of
significant.
100
CHAPTER V
recommendations.
Re-statement of Problem.
attention is not always drawn to it, because consumer in Bayelsa State have
their areas of interest and the type of goods they buy. For example consumers
prefer to buy used product, because they have the impression that it lasts longer
and that those kind of products are not common. Also most of the shopping
goods in the shops always carry a price tag which makes it difficult for the
buyers to bargain. They prefer to buy by the road side or open market where
less interest on brand preference. Some consumers prefer to buy by the road
side or in the open market where they can bargain. Most consumers prefer to
101
there is little or no public communication media through which consumers are
shopping goods that will be of benefit to them. for example when a promo or
discount are given for buying a product, some consumers who do not have
quality, price, style, colour and size (Kotler, 2003). On the contrary, consumers
market whenever they want to buy their products. Osuala (1987) explained that
category. But consumers in Bayelsa State consider advertised products that are
sold in the shops to be very expensive thereby preferring to buy in the open
market.
market etc. However consumers who buy original products will prefer to buy
102
quality products from the shops. It is important therefore to ascertain the
The major purpose of the study was to determine the extent to which
answered four research questions and tested four hypotheses at 0.05 level of
shopping goods in Bayelsa state, comprising of Urban and rural, male and
female, wholesalers and retailers, young and adult. The entire population was
items was developed and used for data collections. The instrument was face-
validated by three experts, two from university of Nigeria Nsukka while the
researcher and two research assistants who repeatedly visited the proprietor’s
shops. All the questionnaires were correctly filled and returned. The data
collected were analyzed using mean score while t- test statistic was used to test
103
Summary of Findings
Research Questions
newspapers
104
(k) Advertising of different qualities of jewelry on billboards.
influenced sales.
Hypotheses
Ho1 There was no significant difference between the mean responses of young
105
Ho2 There was no significant difference between the mean responses of male
Ho3 There was no significant difference between the mean responses of rural
television.
Education
more sales they make and the more companies producing shopping
106
4. Students of business education would learn more on the influence of
Conclusions
Recommendations
Based on the findings of the study and the conclusion drawn, the
when advertising men’s wears so that they can get full attention of the
intended consumers.
107
3. Different designs, colours, sizes and types of jewelry should be
consumer’s attention
unique.
5. Government at all levels should establish laws and polices that will
goods.
108
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114
Appendix I
_______________________
____________________
Dear Sir,
Attached here with is a draft of the instrument. Could you please read
through the test items, vet the instrument for content, clarity and suitability for use
in collecting the items for the study. Specifically, you are requested to: Re-
Yours faithfully,
George, Comfort .C
115
Appendix II
Dear Respondent,
information for the study. The researcher requests your sincere opinion in
completing the questionnaire. Any information given by you shall be used for
Yours faithfully
George Comfort
Researcher
116
Appendix III
Bayelsa state?
men’s wears. Please check () appropriately in the columns provided the
Key:
No influence (NI) - 1
117
S/N Item Statements VSI SI SSI WI NI
1 Frequent advertising influences the
number of units of men’s packet shirts
sold in shops.
2 Display of different colours of men’s
packet shirts on shelf attracts consumers’
attention and thereby influences them to
buy.
3 Advertising of various sizes of men’s
packet shirts on bill boards using
celebrities influences the sale of men’s
packet shirts.
4 A single exposure to advertisement on
different colours of men’s shoes
influences the sale of those shoes.
5 Frequent exposure of advertisement on
various brand of men’s shoes increases
consumers awareness of the availability of
different sizes, and in turn influences sale.
6 Advertising of several colours and sizes of
men’s shoes in magazines influences the
sale of men’s shoes.
7 Frequent advertising of different qualities
of men’s shoes remind the consumers
about the product availability and as a
result influence consumers to buy.
8 Display of men’s suits on stands in shops
attracts consumers’ attention and
influences them to buy.
9 Advertising of men’s suit on television
using models influences viewers to buy
which in turn increases sale.
10 Advertising that portrays unique qualities
of men’s suits influences consumers to
buy and thereby increases sale.
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Section C: Research Question 2
To what extent does advertising influence the sale of women’s wears
In Bayelsa state.
The statements below relate to the influence of advertising on the sale of
women’s clothing. Please check () appropriately in the columns provided the
extent advertising influences the sale of women’s wears.
Key:
Very strong influence (VSI) - 5
Strong influence (SI) - 4
Somewhat strong influence (SSI) - 3
Weak influence (WI) - 2
No influence (NI) - 1
VSI SI SSI WI NI
119
consequently influences sales.
18 Advertising of various designs of ladies’ handbags
on billboards attracts consumers’ attention and as a
result influences sales.
19 Advertising of different qualities of ladies’ hand
bags influences the number of units of the product
sold.
2o Regular display of ladies’ hand bags on showcase
and strategic areas of the shop draws the attention of
customers and influences them to buy.
120
consumers’ attention and as well
influence them to buy which in turn
influences sale.
25 Advertising of different qualities of
jewelry on bill boards influence the sale
of jewelry.
26 Advertising of jewelry through radio
slogan and jingles influences sale.
27 Direct mailing of jewelry ordered by
consumers increases high level of
customer relationship and in turn
influence sale.
28 Newspapers advertising of different
designs of jewelry creates discontent in
the mind of consumers and in turn
influence sales.
29 Television advertising of different
styles of jewelry influences the sale.
30 Advertising special brand of jewelry
captures consumers’ attention and
influences consumers’ to buy.
Key:
Very strong influence (VSI) - 5
Strong influence (SI) - 4
Somewhat strong influence (SSI) - 3
Weak influence (WI) - 2
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No influence (NI) - 1
31 Repetitive advertising draws consumers’ VSI SI SSI WI NI
attention to the different types of
television and influence sale
32 Advertising of different types of
television on radio influence consumers
to buy which also influence sale.
33 Display of various sizes of televisions in
the shops draws consumers attention
and influence them to buy and in turn
increase sale.
34 Advertising of different brands of
televisions makes consumers more
inquisitive to buy and influence sale.
35 Advertising of different shapes of
televisions in shops influences the sale
of television.
36 Advertising of various designs of
televisions on bill boards motivates
consumers’ interest to buy and in turn
influence sale.
37 Frequent advertising of new designs of
televisions in magazines influences the
purchase of new ones.
38 Newspaper advertising of different
qualities of television in order to build
positive business image influences sale.
39 Radio advertising of television
influences consumers to buy.
40 Advertising of the attractive properties
of different sizes of television
influences consumers to buy which in
turn increases sales.
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