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    elcamero
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    Eugenio contacted Vrbo customer support on August 19th about an issue with their booking but did not receive the promised callback. They had to make other arrangements and requested to cancel the booking and receive a refund for the unused days. Vrbo then responded apologizing for the delayed response and provided their customer support phone number for Eugenio to call if they needed further assistance, referencing the case number #32919637.

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    Eugenio contacted Vrbo customer support on August 19th about an issue with their booking but did not receive the promised callback. They had to make other arrangements and requested to cancel the booking and receive a refund for the unused days. Vrbo then responded apologizing for the delayed response and provided their customer support phone number for Eugenio to call if they needed further assistance, referencing the case number #32919637.

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    7 views1 page

    Email 2

    Uploaded by

    elcamero
    Eugenio contacted Vrbo customer support on August 19th about an issue with their booking but did not receive the promised callback. They had to make other arrangements and requested to cancel the booking and receive a refund for the unused days. Vrbo then responded apologizing for the delayed response and provided their customer support phone number for Eugenio to call if they needed further assistance, referencing the case number #32919637.

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    Eugenio Cameron <eugenioenbcn@gmaiI.

    com>

    Vrbo Case 32919637 [ ref:_00D1aZzRr._5001P1G7QYV:ref ]


    Eugenio Cameron <eugenioenbcn@gmaiI.com> 25 de agosto de 2021, 15:11
    Para: Vrbo Customer Support <support-cs@vrbo.com>
    After failing to receive the call back we were promised when we contacted customer service on the 19th, we
    Had to make other arrangements, and therefore requested a cancellation of the booking and a refund of the days that
    were not used.
    El lun., 24 ago. 2021 18:40, Vrbo Customer Support <support-cs@vrbo.com> escribio:

    Dear Eugenio,

    Thank you for contacting Vrbo.com Customer Support.

    I hope you’re having a great day. We apologize for the delayed response.
    I am reaching out to confirm if you still need help with your reservation.
    Please note that this email queue is not regularly monitored. If you need
    further help, please contact us directly at 877-228-3145. Please reference
    this case number #32919637
    Thank you and take care always.

    Visit help.vrbo.com for answers to frequently asked questions.

    Best regards,

    Sam
    Vrbo.com Customer Support

    ref: OOD1aZzRr. 5001P1G7QYV:ref

    ref: 00D1aZzRr. 5001P1G7QYV:ref

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