Sheba University College

Facility of Business and economics

Department of Management

PERFORMANCE APPRAISAL AND IMPACT ON EMPLOYEE SATSFICATION

(Case study of Wukro Hospital)

A RESEARCH PROPOSAL TO DEPARTMENT OF MANAGEMENT

By: -NETSANET HAFTU`

ID.NO:-mgt/008/07

ADVISOR; Tadesse Abay/MA/

JUNE, 2017

MEKELLE, ETHIOPIA
 Chapter one

1.1 BACK GROUND OF THE STUDY

The history of performance appraised is quite brief. It roots in the early 20 th century
traced to Taylors pioneering time and motion studies. As a destines and formal
management procedure used in evaluation of work performance really dated from
the time of second world war not more than 60 years ago. Performances appraised
have been increasingly implemented by most modern organization as tools for
employee assessment (Mondy1998p335).
According to (Mondy1998 p336) several reasons that formal performance
evaluation is to stay in the organization. Accordingly formal evaluation is required
to justify wide range of human resource decision such as pay raises, promotion,
demotion, and termination…
It also required determining employees training need the author sited study on high
performance practice organization that practice of performance appraisal was cited
as one of top vehicles for creative advantage. More over performance measurement
allows organization to tell employee something about their competences and their
potential.
The use fullness of performance evaluation as managerial decision tools depend
party on whether or not performance appraisal system able to provide accurate data
on employee performance and hence rating accurately is critical of getting accurate
appraisal employee job behavior is most often attributed to fault in rating formant
used deficiencies in appraisal content rather resistance to judge other and the
implication of specific purpose appraisal for the rate (Mabey1998 P340).

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1.2 Statement of the Problem

In most organization employees are complaining of who evaluates their

performance appraisal standard the interpretation of performance evaluation result
and time of evaluations. The study has been further access and identified the major
and serious problem of performance appraisal and its impact employee morale and
satisfactory
This was main reasons that initiate me to conduct this study; the performance
appraisal and it impact on the performance of the employees. Hence the study was
conducted on the current performance appraisal methods and practices at wukro
hospital and it was gave an idea about the employees’ satisfaction level towards the
appraisal at Wukro hospital.
Research question

Based on data that will collect from wukro hospital, it was tried to analyze the
performance appraisal practice and its impact o employee morale & job
satisfaction on hospital.
Thus the researcher was tried to answer the following.
 What are the performance appraisal systems in the hospital?
 To what extent do employees receive the feedback on the result of
performance evaluation?
 What are the impacts of performance on the employees’ job satisfaction?
 What are the strength and weakness of the performance appraisal in the
hospital?

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1.3 Objectives of the study
1.3.1 General objective
The general objective this study was assessing what performance appraisal look
like, how it is applied and its impact on employee morale and job satisfaction in
Wukro hospital.
1.3.2. Specific objective

 To assess the distinct purpose of performance appraisal in the wukro hospital.

 To study the impact of performance method on employees morale and job
satisfaction in the health center.
 To summarize, conclude and recommended alternative way to the problem of
performance appraisal process of Wukro hospital.
1.4 Significance of the study

This study enables to know about the role of performance appraisal, understand
why the organization likes to appraise their employee. In addition to this the study
help to understand whether evaluates standard or criteria are valid or not as
compared to employee performance. In appropriate performance appraisal may
lead the organization into devious problem because these evaluations may create
moral discrimination on the employees those who have good performance quality
and therefore this study give important case about the performance appraiser and
its impact. It has its own significance for Wukro hospital and to the researcher.

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1.5. Scope and limitation of the study
1.5.1. Scope of the study
The scope of the study was limited to Wukro hospital center which is located on
the central part of Wukro town. The researcher will try to look what performance
appraisal and its impact on the morale and job satisfaction of the employee.
1.5.2. Limitation of the study

There are problems faces in the study; there are external (uncontrollable) variables
that the smooth implementation of the research. The lack of cooperation of the
respondents and their commitment to complete filling the questionnaires,
constraints related with time, budget and availability of sufficient data. There was a
difficulty in gathering secondary data due to shortage of material like annual
report, previously done researcher related topics; but the researcher was supposed
to use other alternatives like internet.

1.6 Research Methodology

1.6. 1 Data type and source

To conduct this study the researcher will use secondary and primary data. The
strength of primary data gives grater details, more accurate information of
respondents. And the strength of secondary data is for more economical as the cost
of collecting and saving much of time.

1.6.2 Sample size and Sampling technique

Since it is difficult to collection of information from whole population but the

researcher will use sampling particularly random sampling for data analysis from
the total of 79 employees of Wukro health center 40 employees will select.

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1.6.3 Data collection

To conduct primary data the researcher will use questionnaire because it is easy to
fill or selects one of the structured answers for questions. The questionnaire
includes both open ended questions and closed ended questions. More over
interview has been used in the gathering tools to assess how the performance
appraisal system conducts and what it may follows on the employee morale. To
collect secondary data the researcher will use written documents about the
organization performance evaluation reports and other additional written materials
related to the company.

1.6.4 Data analysis

After the data will be collected through different data gathering tools mentioned
above the analysis part of the raw data will be edited and checked for errors and
omissions. Then the edited data will be analyzed.
The study will use statistical tools such average and percentage to analyze and
interpret the data. And the data are present in the table forms.

1.7. Organizational Structure of the paper

The study paper consists of four chapters, chapter one background of the study,
statement of the problem, research questions, objective of the study, methodology,
significance of the study, scope and limitation of the study, data analysis and
organization of the paper, chapter two review literature, chapter three data analysis
and interpretation and chapter four conclusion and recommendation

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Budget breaks down and time schedule

Materials and cost that will use for research

No Material unit Number Cost per unit Total cost

In birr in birr

1 Paper sheet Dozen 3 110 330

2 Print proposal Page 8 2 16

3 Writing proposal page 8 5 40

4 Pen - 3 5 15

5 Questionnaire print page 100 4 400

6 Research print page 50 2 100

7 Total cost 901

Time schedule for research

No Activity Time schedule Remark

1 Doing research proposal 20/09/09-7/10/2009 Including comment

2 Final Research proposal 8/10/2009

submission

3 Doing research 09/10/09-12/11/2009 Including comment

4 Final research submission 14/11/2009

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 Sheba University College
College of business and economics
Department of management
Questionnaire distributed and filled by Wukro hospital employee only
Dear respondent ion would like to say thank you in advance for your
cooperation and willingness to fill up the questionnaire. This questionnaire is
based on the research entitled also cited with performance appraisal and it’s
impact on employee satisfaction in your organization. The purpose of this
questionnaire is only for research purpose.
N.B - it is not required to write your name
- Answer by marking “X” in the given box
1. Demographic information
1. Sex A, male  B, female 
2. Age A, 18-30  B, 31-40  C, 41-50 D, 51and above 
2. Educational status
Diploma  degree 
Certificate  master and above 
3. Work experience
1-5 year  11-20year 
6-10 year Greater than 20 
4. Have ever been evaluated
A. Yes  B. No 
5. Performance appraisal is conducted in your organization.
A. annually  C. monthly 
B. semi annually  D. quarterly 
6. What is the purpose of performance appraisal?
A. motivating staff 
B. improving relationship between manager’s employees 
C. allocate reward 
7. Do you know the criteria used to evaluate your performance?
A. Yes  B. No 

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8. Which one of the following method is practiced in your organization in
appraising the performance?
A. goal setting 
B. work standard approach
C. essay appraisal 
D. critical incident 
E. check list 
F. ranking 
9. Who does evaluate you? 
A. your boss 
B. your subordinates 
C. peers 
D. required performance standards 
10. Is there any draw back in the evaluation of performance?
A. Yes  B. No 
11. If your answer is yes in question no 10 what is the draw back?
A. biasness 
B. subjectivity 
C. problem interpretation
D. other 
12. Have you ever been complain about the past performance result?
A. Yes  B. No 
13. Are you satisfied with the performance appraisal method?
A. Yes  B. No 
14. Do you think the performance appraisal result has its own impact on
employees?
A. Yes  B. No 
15. If your answer is “yes” to question 17 what are the impacts?
A. moral sates faction dissatisfaction 
B. financial impact 
C. job sates faction /dissertation 
D. other 

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