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A Beautiful Way To Coach - Positive Psychology Coaching in Nature-Routledge (2022)
A Beautiful Way To Coach - Positive Psychology Coaching in Nature-Routledge (2022)
tiring for both coach and coachee to keep the same routine. A Beau-
tiful Way to Coach presents an incredible perspective on a fresh and
engaging method for coaching to reinvigorate the process and keep
you and your clients striving for great results.”
–Marshall Goldsmith, New York Times #1 bestselling author
of Triggers, Mojo, and What Got You Here Won’t Get
You There
“This is a book for these changing times; a book that explores the new
qualities of leadership that we need so much in the world today –
courage, a growth mind set, the ability to ask quality questions and the
willingness to take action and reflect. This is such an important book.
I encourage all leaders and coaches to read it and to encourage others
to do the same.”
–Sue Knight, NLP Master Trainer and Author of
NLP at Work
“I have completed 3 Vision Days in the last 6 years. They have all,
without fail, propelled me along the path I needed to be on at that
time and contributed measurably to my success. Creating a whole
day, the space, the focus, the time in nature is an incredibly powerful
tool and my personal secret weapon. I literally couldn’t have achieved
what I have without Fiona and her Vision Day methodology and
this book now shares these ideas more widely.”
–Sharon Whale, Chief Executive Officer, Global Markets &
Operations, Oliver, and Great Britain Creative Industries
Businesswoman of the Year 2021
“This is a gift of a book for coaches and at the start, the author, Fiona
Parashar, makes a promise to offer a coaching approach that is “pos-
itive, intensive and transformative”. And for once, a business book
delivers! Not only will this give you an inspiring (and original) way
of working with your clients, incorporating the outdoors, but it is
also deeply pragmatic, walking you through her process step by step.
Almost holding your hand. After reading the book, I immediately
wanted to get out in nature with my clients and invite them for a
Positive Vision day! Written with a warmth and a generous guiding
hand, this is a book chock-full of insights and tools to refresh your
coaching and an opportunity to boost your coaching repertoire.”
–Dr Lucy Ryan, MD of Mindspring International, Author of
Lunchtime Learning for Leaders
Fiona Parashar
Foreword by Professor Peter Hawkins
Cover design: Girl & Boy Studio
Cover image: Kevin Davis
First published 2022
by Routledge
4 Park Square, Milton Park, Abingdon, Oxon OX14 4RN
and by Routledge
605 Third Avenue, New York, NY 10158
Routledge is an imprint of the Taylor & Francis Group, an informa business
© 2022 Fiona Parashar
The right of Fiona Parashar to be identified as author of this work has been asserted in
accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.
All rights reserved. No part of this book may be reprinted or reproduced or utilised in
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invented, including photocopying and recording, or in any information storage or
retrieval system, without permission in writing from the publishers.
Trademark notice: Product or corporate names may be trademarks or registered
trademarks, and are used only for identification and explanation without intent to
infringe.
British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library
Library of Congress Cataloging-in-Publication Data
Names: Parashar, Fiona, author.
Title: A beautiful way to coach : positive psychology coaching in nature / Fiona
Parashar ; foreword by Professor Peter Hawkins.
Description: New York, NY : Routledge, 2022 | Includes bibliographical
references and index. |
Identifiers: LCCN 2021053715 (print) | LCCN 2021053716 (ebook) |
ISBN 9781032116020 (hardback) | ISBN 9781032116037 (paperback) |
ISBN 9781003220657 (ebook)
Subjects: LCSH: Executive coaching. | Leadership—Study and teaching.
Classification: LCC HF5549.5.C53 P36 2022 (print) | LCC HF5549.5.C53 (ebook) |
DDC 658.3/124—dc23/eng/20220112
LC record available at https://lccn.loc.gov/2021053715
LC ebook record available at https://lccn.loc.gov/2021053716
DOI: 10.4324/9781003220657
Typeset in Bembo
by codeMantra
For Millie and Arthur
CONTENTS
Acknowledgements xi
Foreword xii
PROFESSOR PETER HAWKINS
Introduction 1
- Who, why and what? 1
- Reflections and journaling prompts 22
Part I
Why, What and Where 25
1 The Why and the What 27
- What is a beautiful way to coach? 27
- Reflections and journaling prompts for coaches
and leaders wanting to explore different
coaching practices 33
- What is positive visioning? 33
- Seven active ingredients to energise
goal-setting 36
2 The Where 57
- Where is the best place to do positive visioning
work with our clients? 57
- Why are executive day retreats more vital than ever for
leaders? Why bother with moving outside into nature? 65
- Easing into beautiful questions 68
- Reflections and journaling prompts to deepen
connection with nature and with our values 68
x Contents
Part II
The How71
3 How to bring the flavour of positive psychology to your
coaching even if you have never studied it 73
- Flourishing74
- The psychology of Awe80
- Gratitude81
- Reflections and journaling prompts82
- Positive Vision Day programme – 15-step process83
- The 15-Step process 84
- Step 1 – Get ready84
- Step 2 – Stimulus questions 85
- Step 3 – Strengths Profiling 88
- Step 4 – The download 91
- Becoming present 92
- Step 5 – Feedback/feedforward 94
- Step 6 – Pictures 1000 98
- Step 7 – Power questions 102
- Step 8 – 80th birthday visualisation 108
- Step 9 – Values walk 115
- Step 10 – Lunch 123
- Step 11 – Strength-based action planning 126
- Step 12 – Committed actions 128
- Step 13 – Crystallisation131
- Step 14 – 48-hour check in 133
- Step 15 – Six-week follow up134
Part III
Who Benefits? 139
4 Challenges, practical considerations and some
executive case studies 141
- For coaches142
- For leaders, what stands the test of time?152
- Closing the loop159
Part IV
What Next?163
5 Professor Peter Hawkins and Fiona Parashar in
dialogue about the future of positive vision days and
executive coaching165
Index 181
ACKNOWLEDGEMENTS
Thank you to Alison Jones and Lily Dunn, Amy Clarke, Matt Lloyd
and Leanne Witts for helping me with editing, diagrams, design of
cover and referencing and special thank you to Alison for getting me
started in the frst place.
Thank you to Rebecca Marsh for publishing support and
guidance.
To Vanessa Locke for editing, supporting throughout with the
manuscript.
To Dr Ilona Boniwell and Dr Kate Heferon for their roles in my
Positive Psychology masters, dissertation and research and special
mention to Dr Lucy Ryan for mentorship of both masters and this
book.
To Peter Hawkins for encouraging me to share this knowledge
with other coaches and supervising me so systemically, spiritually
and ethically, and also for his generous contribution to making this
book so much better.
To Sandra Visser who managed to take my unconscious compe-
tence and make sense of it in a way I couldn’t to create a practical
toolkit and manual so we could share the Positive Vision Days with
other coaches.
Thank you to my stellar coach team Sue Hartley, Mia Kennedy,
Jackee Holder, Ruth Rochelle and Sharon Charlton Thompson and
also to Kevin for the many times you coached and encouraged me
through blocks and stuckness.
To all the clients and coaches who have been on this Positive
Vision Day journey with me and generously shared case studies and
their stories.
FOREWORD
Professor Peter Hawkins
NOTES
1 Hawkins, P. (2021). Leadership Team Coaching: Developing Collective
Transformational Leadership (4th ed.). London: Kogan Page.
2 Hutchins, G., & Storm, L. (2019). Regenerative Leadership:The DNA of
Life Afrming 21st Century Organizations. UK:Wordzworth.
3 Jourard, S. (1971).The Transparent Self. New York:Van Nostrand.
INTRODUCTION
DOI: 10.4324/9781003220657-1
2 INTRODUCTION
practical “How to” section will give you all the guidance you need
to integrate with your own coaching clients or team.
degree, and then gone on to get a PhD and set up Europe’s frst
Master’s in positive psychology. I was and am still to this day
inordinately grateful for her creating this programme and I felt proud
to be involved at its outset in such an early cohort.
Ilona, I hoped, would ofer me some encouragement and guid-
ance. She did – but not in the way I had expected. I was hoping
maybe for some “special” treatment. I got none – just a clear and
direct talk about how much work would be entailed and that
I should indeed defer if I didn’t feel I could keep up.
Right then, better get a grip I thought.
I dug deep. I found some “grit”. Now a major part of the positive
psychology curriculum, “grit” is a concept made more accessible by
Angela Duckworth in her “Ted Talk” and bestselling book Grit: The
Power of Passion and Perseverance.7 Duckworth highlights grit as a
strength which she defnes as a passion and perseverance for long-
term goals. Grit is connected to success. Grit is what we all need
more of.
How did I get to feeling gritty when it felt in such short supply to
me? I recall sitting on a train being coached by my colleague and
friend Susan J who took a provocative approach: “Give it up then!”
She challenged me. “Go on. Just do it. Just defer”.
Darn it! That coaching style worked. My brain started corralling
all the reasons I did not want to give it up, and the intrinsic motiva-
tional fres started gently revving up again…
My thesis about the role of goal-setting in coaching fascinated
me. I homed in on how to use meaningful goal-setting in coaching
to fourish. I guess we would call it vision-based coaching these
days. One of my favourite areas that I was being drawn to in posi-
tive psychology was the work of Philip Zimbardo and John Boyd,
about what they call The Time Paradox – the concept of relation-
ship with time – and that we each hold biases in terms of our atti-
tudes towards time.8 Which is our favourite way of looking at
time? Their book The Time Paradox: The New Psychology of Time
That Will Change Your Life allows you to discover your own indi-
vidual relationship with time and gives you new ways to work and
understand and work with your past, present and future to improve
your life.
I was fascinated with this concept. As a busy young mum with a
coaching practice full of overly busy executives, my frst book was
INTRODUCTION 17
about fnding balance amongst the spinning busyness of life. But I
didn’t realise there was a whole area of study which explored our
perception of time. Are we more biased to thinking about the
present, past or future, and whether this was negative or positive?
And, it turns out, how we relate to time, through which lens we
look, changes how we view life, productivity, fnances, relationships
and even health. This is where I developed my passion for the future
self and the importance of developing a relationship with it. The
more years that passed, the more I learned through psychology and
spirituality that at the deepest levels, we have no one singular self,
and developing a relationship with our complex multiple selves is
vital work for healthy maturation in life as well as our development
as a coach and leader.
I also became deeply engaged with the work of Barbara Fredrick-
son. At the time, she had become labelled as the “genius” of the
positive psychology movement with a seminal work about the role
that positive emotions play in our lives.9 What’s the point of them
from a psychological perspective? What do they give us? Why have
humans evolved to have such a range of them? Fredrickson’s work
accentuated the importance of the role that positive emotions play in
building up our resourcefulness and help with fourishing in the
present and the future. Some of her “maths” later got discredited
(about the exact ratio we need of positive emotions versus nega-
tive),10 but the overarching theory is still held in high esteem and she
still remains one of my favourite researchers. I often think it’s because
she named what we coaches see as something so evident and vital in
the coaching relationship: when the positive emotions increase,
ideas fow.
I intuitively resonated with her “Broaden and Build” model11 that
positive emotions increase resourcefulness, as I had seen it frst hand
as a coach for a decade and let’s face it from life. We all know that
things get better when we feel more positive. I also have referenced
and enjoyed her later work about the role of love, and the impact of
loving kindness meditation on positive emotion and cardiovascular
health. When Fredrcickson looks at mindfulness from a science
perspective – I see someone warming up the science pot – which
makes it often easier for coaches and clients to engage with. Fred-
rickson also wrote a book called Love 2.0 where she redefned love
as micro moments of connection between people, even strangers.12
18 INTRODUCTION
more in nature, I got ft, I hired a personal trainer and I lost weight.
I spent more time with friends. Within a year, I felt better and stron-
ger than ever. When we moved to Bath, I became a trustee at a
cancer charity that helped people in a holistic way to live well with
cancer, looking at their emotions, stress, nutrition, spirituality as well
as their medical treatment. Over and over again, I would hear peo-
ple highlighting how they had grown from the experience of being
diagnosed with cancer. The trauma that fells you can also lead to
personal growth.
In truth, the Positive Vision Day framework, if I strip it down and
look back a decade later, is a walking and talking version of my
positive psychology passions and my thesis (about meaningful goal-
setting in coaching to enable fourishing). All the time I was inte-
grating and synthesising these concepts and thinking, but I didn’t
know it at the time.
The Positive Vision Day process is a lot more refned than that
very frst magical but unstructured day with Gemma, it is now a
semi-structured coaching framework of 15 diferent steps which I
can clearly articulate and teach others about. I can link it back to the
psychological theories that underpin it.
I had been delivering Vision Days for about four years when
Peter Hawkins, my supervisor, encouraged me to start sharing this
methodology. “You have something unique here”, he said.
I was nervous. I don’t like big group work and I wasn’t sure how
to communicate it in a broken-down way. I had become uncon-
sciously competent in my process.
Fortuitously, a solution presented itself. My friend and coaching
colleague Sandra Visser had moved to Boulder, Colorado, at the
same time I had moved to Bath. She was drawn to the mountains; I
was drawn to green hills. We were both moving towards a vision of
our lives that we were longing for. Sandra found she was getting
clients but was struggling to build a commercially viable coaching
practice. I was buzzing on a high with how wonderful the Positive
Vision Days were, and so we agreed she should learn how to do
them and ofer to her clients in Boulder, Colorado, up in the moun-
tains.
We agreed a quid pro quo. I would teach her the methodology
and she would scribe it in detail, probing me and quizzing me for
more details about the academic underpinnings and the coaching
INTRODUCTION 21
protocols. Our end goal was that she would be “certifed” and I
would have a training “manual”. We enjoyed the process so much
that each year she would fy back to the UK and we would co-
facilitate a magical three-day retreat training programme for coaches
together.
And so here we are, over a decade on, and I can say with
complete and utter conviction from my own experiences the
extraordinary testimonials from clients who have enjoyed their
Vision Days and the positive experiences from coaches who learn
the methodology.
It’s a beautiful way to coach… and to be coached.
CLAIRE
Issue: Claire was a senior executive and had been badly bruised by a
series of stressful, traumatic events that had knocked her confidence.
She wanted to use the Vision Day to think about a possible future out-
side of her industry whilst still maintaining a graceful exit and a low-
risk career shift and an internal succession plan.
I chose a Vision Day, as I liked the chance to really focus and the chance
of follow up. It intrigued me. I also liked leaving London and doing the
train journey to Bath. It felt like an adventure.
I was excited, though naturally slightly apprehensive. I had a recent
traumatic time at work and was picking myself up from that, and hoped
this would be a new way of helping me process and move on from that
deeply upsetting experience.
I remember feeling a mounting sense of excitement and optimism. I
found the writing and drawing very useful for me as they were not my
usual tools of self-exploration. I found the questions useful, and it felt like
a very intimate and quietly revelatory conversation.
What has remained is a sense of curiosity about exploring new ways to
grow. I was also very struck by the way I had processed the trauma, which
meant it had become a growing and developing experience.
Post-traumatic growth. I recognised the truth of that, and I felt
pleased I had taken myself seriously. It gave me confdence.
The whole day was a revelation but the care around it delighted me:
the room, the garden, the walk, the sense of luxuriating in attention and
the quality and wisdom of that attention. I loved the methods and the
books being laid out. I even liked those green striped curtains!
22 INTRODUCTION
I started trying to build more self-care into the start of the day – yoga,
a walk, journaling. I am still fairly hopeless, and this is an ongoing project.
Looking back, I also think I started to unconsciously pack my bags in
preparation for departing my organisation, which I did in a few of years’
time – very happily.
I am sure others noticed my self-confdence increase. Several col-
leagues commented on how light and liberated I appeared after a very
tough time. I think the Vision Day was important in helping me recognise
a deep personal resilience which I did not quite believe I had.
Looking back, I think the Vision Day dramatically increased my
self-confdence, which had been badly battered. I felt I was moving for-
ward again and could dig inside myself for strength.
Coach observation:
Claire hadn’t realised quite how much resilience she had already
shown in the face of adversity, and a chance to spend time rewriting her
whole narrative helped her witness her career story in a new light.
Claire had become over-identified with both her organisation and her
status within that role. This identity meant she was fearful that once
she lost her “role power”, would she still be able to thrive and be wanted
in the business world. We used the visioning experience to help her
connect with her “personal power” and a more authentic life vision that
existed outside and beyond the organisation.
So, my fellow coaches and leaders who coach, start on the path
that fascinates you. It will change and morph as time goes on; you
will receive feedback; you will check in with your own enjoyment
and energy … but the most important advice I can give you is to
make a start… as you never know where it might lead. We all know
the famous phrase…The secret to getting ahead is to get started.
NOTES
1 Robinson, P. A. (1989). Field of Dreams (flm). Universal Pictures.
2 Knight, S. (2020). NLP at Work: The Diference that Makes the Diference
(4th ed.). London: Nicholas Brealey Publishing.
3 Gilbert, D. (2014, March). The Psychology of Your Future Self [video]. Ted
Conferences. https://www.ted.com/talks/dan_gilbert_the_psychology_
of_your_future_self. See also Zimbardo, P. G., & Boyd, J. (2008). The
Time Paradox: The New Psychology of Time that Will Change Your Life. New
York: Free Press.
4 See, for instance, King, A. (2001). The health benefts of writing about
life goals. Personality and Social Psychology Bulletin, 27(1), 798–807. See
also Miller, C. A. (2011). Creating Your Best Life: The Ultimate Gift
Guide. London: Sterling.
5 Quinn, R. E. (2004). Building the Bridge as You Walk on It: A Guide for
Leading Change. San Francisco, CA: Jossey-Bass.
6 Publications include Boniwell, I. (2012). Positive Psychology in a Nutshell:
The Science of Happiness. London: Open University Press.
7 Duckworth, A. (2017). Grit: The Power of Passion and Perseverance.
London: Vermillion.
8 Zimbardo, P. G., & Boyd, J. (2008). The Time Paradox: The New
Psychology of Time that Will Change Your Life. New York: Free Press.
9 Fredrickson, B. (2009). Positivity: Top-Notch Research Reveals the 3-to-1
Ratio that Will Change Your Life. New York: Crown.
10 Brown, N. J. L., Sokal, A. D., & Friedman, H. L. (2013). The complex
dynamics of wishful thinking: The critical positivity ratio. American
Psychologist, 68(9), 801–813.
11 Fredrickson, B. L. (2004). The broaden-and-build theory of positive
emotions. Philosophical Transactions of the Royal Society of London. Series
B, Biological Sciences, 359(1449), 1367–1378.
12 Fredrickson, B. (2013). Love 2.0. New York: Hudson Street Press.
24 INTRODUCTION
Spaciousness
Why create a rush with coaching? Why squeeze it in to an already
crammed day?
When I frst started coaching, I was already committed to trying
to help busy people think more clearly and slow down. In order to
achieve this, I particularly like to create a sense of space and time…
a sense that there is nowhere else to go and that nothing is more
important than what this person is saying. What a gift that is to
clients – what a gift it is to anybody! It’s a rare fnd to land on leaders
who create a sense of spaciousness during a typical work week. The
workplace is a busy and hurried space. Stepping out can give us
DOI: 10.4324/9781003220657-3
28 WHY, WHAT AND WHERE
Your life becomes the shape of the days you inhabit. Days enter us. Sadly
in modern life, the day is often a cage.The day is so often experienced as
a cage…precisely because it is spent in the workplace.1
Nature-based coaching
I have often noticed that when the eye rests on green hills, breathing
alters. When I walk and talk together with a client, shoulder to
shoulder through woods and felds and a wide open expanse, I notice
our bodies relax, creativity rises and perspective expands. To me,
this is about using nature as our inspiring teacher and letting nature
share its wisdom. Taking clients outside a sterile air-conditioned or
30 WHY, WHAT AND WHERE
centrally heated environment and letting their mind and body unfurl
is a beautiful sight to experience.
Psychologist Abraham Maslow (a founding father of positive
psychology, especially with reference to his oft-cited hierarchy of
needs) was interested in what he called Health and Growth Psy-
chology and Being and Becoming Psychology. In his book Toward
a Psychology of Being,2 he describes what he terms a “peak experi-
ence” – an experience which can happen feetingly, but comes
with a sense of deep connection and awareness that we are part of
something bigger that makes sense. This moment might not last
very long, but is enough to allow us a glimpse of the desired future,
our vision of what’s possible for us and within us. From what I
have seen, these peak experiences are much more likely to happen
in a natural setting. Unencumbered by ofce politics, ergonomic
furniture and mass interruptions and distractions, nature lets every-
thing coalesce into a whole and perspective brings clarity and
inspiration.
• Who am I becoming?
• How can I be more aligned to my strengths?
• What is calling me forward in the world?
32 WHY, WHAT AND WHERE
Some of these questions can feel very big and abstract, and so we
work together to fnd a set of words that both open up our hearts
and minds and feel real and purposeful. In a Vision Day, this can
often be linked into leadership, and the most useful questions are
those which bring together two seemingly opposed forces:
Maybe the client then expresses verbally that their emotions about
their situation move from fear, tightness or confusion to excite-
ment, lightness and clarity. The ultimate sign of the fzz is an
emphatic nod – the congruent “Yes”. Yes, this is what I want in
my life.
So why is this fzz so difcult to facilitate? Part of it is the attrac-
tion of the problem. After all, we all love to tell our stories – but
because we love a good story, we can easily get enmeshed in and
THE WHY AND THE WHAT 35
focused on our problems, which makes it harder to see a way
through them. Sometimes as coaches, the biggest challenge is to get
a client to shift out of their problem state and even be willing to
engage in a goal-setting mental state. It is especially challenging to
get to this mindset quickly.
Boyatzis et al. refer to the problem state as the negative emo-
tional attractor (NEA).5 This is often accompanied by “should” and
“ought” or outside instructions, which can stand in the way of
change happening. We need both the negative and positive moti-
vators for growth to happen, of course, but getting the balance right
is important – and it is usually the positive that is needed frst, as
most people will have a healthy helping of negative already. This is
where a backdrop of caring, compassionate coaching can act as the
tipping point to get energy fzzing and motivation rising in the
change process.
The release of energy and creativity from powerful goal-setting
is vital in the Positive Visioning coaching process, as it creates a
momentum that can then be used to generate ideas and strategies,
which, in turn, enable clients to solve their current problems. The
positive emotions experienced by the client (hope, pride, excite-
ment, happiness, optimism), as they articulate a desired future, cre-
ate this expanded “thought-action repertoire”, which allows them
to answer the coach’s questions with more creativity and resource-
fulness than if the client and coach remain talking about the prob-
lem (sometimes called reality or the context). In discussing problems,
energy visibly drains as emotions are often negative (anger, frustra-
tion, fear, guilt, anxiety, jealousy), and their thought to action rep-
ertoire is contracted. The coach’s role is to help the client experience
an expansion in their thought action repertoire to help build their
social, psychological and physical resources in dealing with the
issues facing them.6
Interestingly, what I have found is that when coaches use some of
these techniques to focus on goal-setting and visioning and con-
sciously work on “energising” goal-setting, we became more ener-
gised, excited and engaged in the process ourselves. These processes
and concepts help leaders and coaches become more self-refective,
and will put a stop to complacency or a sense of “going through the
motions” whether you are a leader or a coach.
36 WHY, WHAT AND WHERE
Positive Visioning
At its essence, then, positive visioning is a process where the coach
works with the client to help create a positive relationship with their
future self. The aim is to help them “see”, or mentally rehearse, a
desirable future that is aligned to their values and strengths. A truly
positive vision has a sense of meaning and purpose and can act as a
compelling reason for moving forward or making decisions.
Slow
down
Change
Physicality language
Wider
context Future
alignment self
Readiness
Supersensor
for
change
Coaches are generally well trained to remain curious and alert about
the language the client uses in describing their issues or relationships.
We are often less confdent in the idea of “introducing” fresh lan-
guage and words, other than in direct relation to an academic or
theoretic leadership or coaching model. But just a little shift in
language can have enormous impact. A way of speaking or writing
can warm or cool a relationship; even replacing the word “goal”
with “vision” can in itself be a game changer.
In this model, we look at introducing new language – which may
feel counterintuitive to normal coaching conversations. It serves as a
creative stimulus and a reframe of the situation. There are diferent
ways of talking about the future and a goal; one useful exercise can
be to generate a range of synonyms and difering words that express
a desired future.
Here’s an example: goals and outcomes are classifed as “business
speak” which has, to some, become bland and clichéd, and can cause
a draining of energy from the outset. Here are two quotations from
coaches on the matter:
the very word ‘goal’ has leaders drained of energy – because it is such a
hackneyed and overused term in business.
I just can’t help thinking that through all of this, the word fourish is such
a wonderful energetic word … and that ‘goal’ isn’t so energising.
38 WHY, WHAT AND WHERE
2 Future self
Coaches and leaders who are coaching are secretly often “in a
hurry” to expedite the change process. We can notice when we
self-examine that we are overcommitted to the Aha moments, the
big shifts, the visible behavioural changes.
Part of this is due to a need for a result and the need to prove
the investment in us as coaches or leaders is worthwhile, which
can create a sense of performance anxiety or a pushing, driving
mentality.
46 WHY, WHAT AND WHERE
The process of change begins not in the frst session, but when the
client frst starts thinking about coaching or has coaching presented
as a possible resource. Imagining the frst intervention coming as late
as the frst session is misguided and yet is often a preconception held
by coaches.
There is a whole area of possible interventions that energise and
can be prepared before the frst session. Laura King’s research states
that the simple fact of writing down a goal seems to stimulate a more
hopeful mindset, which evokes more creative pathways that gener-
ate multiple solutions.19 Acknowledging the stages of change also
allows us to work with the client at their diferent points they fnd
themselves at. Prochaska, Noercross and Di Clemente in their
well-referenced work of a transtheoretical model of change found
that even when clients are seeing a change practitioner, all change
requires personal choice.20 They highlighted six stages that all people
wishing to change go through: pre-contemplation, contemplation,
preparation, action, maintenance and termination. Furthermore,
they found that each stage requires diferent change strategies, and if
we mismatch the strategies to the change, we are more likely to fail.
Most of us equate change with action, but based on this model, 80%
of the journey through change is non-action. Often, we may be
coaching towards the action stage when a client comes to us in the
pre-contemplative or contemplative stage.
48 WHY, WHAT AND WHERE
The relationship the client has with the organisation in which they
work or globally also afects goal-setting. Energy is created when the
coach helps the client understand the context of their goals, both in
terms of fnding meaning for themselves and moving the goal from
an extrinsic position to one that is more intrinsic, that is, there is a
match or at least increased alignment between the organisational
goal and the personal goal.
If the organisational goal has no meaning for the client or they
feel they have been “sent” to coaching, their energy will be afected
negatively.
THE WHY AND THE WHAT 49
As one of our coaches pointed out in the collaborative inquiry
research:
“There is an additional complexity when you know the organi-
sation wants one set of goals for a person – and they want something
else, and how do you deal with that”?
Another coach responded that it might not just be two clashing
agendas:
“And that is true 99% of the time, there is some truth to that. So
to handle two lots of goal setting is hard. There is often a big agenda,
little agenda and corporate agenda”.
It could be that a client is dealing with a “big” agenda linked to
some of the biggest issues in our world like climate change and
world poverty, or a “little agenda” might be their personal and pro-
fessional goals and then the corporate agenda or expectation of the
coaching.
Often considerable work needs to be done to align the business
goals with the personal goals to fnd an intrinsic meaning and moti-
vation for the client. Linking these goals to their values and motiva-
tions around their “big agenda” will really help the client move
towards fnding their vision. The more the competing agendas can
be integrated, the greater the likelihood of a positive outcome for
the individual, the organisation and the wider system of the planet
– a triple win. This is akin to the so-called “triple bottom line” that
is being espoused in all-purpose-driven companies – people, proft,
planet – and is becoming more mainstream as we enter further into
climate emergency.
Some coaches veer towards a preference for the personal versus
the business goals. But this can become problematic when their
responsibility to the person is in front of them, yet the organisation
is paying the bills.
One coach in our research was concerned that the client gets lost
in all the corporate “agendas.…because the boss wants this, the cli-
ent wants that, HR might want something else, the organisation
might want something else and where is the client in all of this”?
When we move away from asking the client about their “sep-
arate” agendas and look more at the whole at what is important in
the “world” agenda, we start to invite a more meaningful conver-
sation that helps the client engage with their values and the bigger
picture.
50 WHY, WHAT AND WHERE
Mix the ingredients all together and watch the energy rise
Overall, when we adopt these new ways of coaching, we, as coaches,
feel gratitude and engagement increasing as our sense of curiosity,
54 WHY, WHAT AND WHERE
NOTES
1 O’Donohue, J. (1997). Anam Cara: A Book of Celtic Wisdom. New
York: Clif Street Books.
2 Maslow, A. H. (1968). Toward a Psychology of Being. New York: Van
Nostrand Reinhold Co.
3 Whyte, D. (2014). Solace: The Art of Asking the Beautiful Question.
Langley, WA: Many Rivers Company.
4 Boyatzis, R. E., Smith, M., & Van Oosten, E. (2019). Helping People
Change: Coaching with Compassion for Lifelong Learning and Growth.
Boston, MA: Harvard Business Review Press.
5 Boyatzis, R. E., Smith, M., & Van Oosten, E. (2019). Helping People
Change: Coaching with Compassion for Lifelong Learning and Growth.
Boston, MA: Harvard Business Review Press.
6 Fredrickson, B. (2009). Positivity: Groundbreaking Research Reveals How
to Embrace the Hidden Strength of Positive Emotions, Overcome Negativity,
and Thrive. London: Random House.
7 Sheldon, K. M., & Elliot, A. J. (1999). Goal striving, need-satisfaction,
and longitudinal wellbeing: The self-concordance model. Journal of Per-
sonality and Social Psychology, 76(1), 482–497.
8 Burke, D., & Linley, P. A. (2007). Enhancing goal self-concordance
through coaching. International Coaching Psychology Review, 2(1), 62–69.
THE WHY AND THE WHAT 55
9 Newburg, D., Kimiecik, J., Durand-Bush, N., & Doell, K. (2002). The
role of resonance in performance excellence and life engagement.
Journal of Applied Sport Psychology, 14(4), 249–267.
10 Anthony Grant has conducted many of these studies. For example,
Grant, A. (2012). Making positive change: A randomized study
comparing solution-focused vs. problem-focused coaching questions.
Journal of Systemic Therapies, 31(1), 21–35. See also, Grant, A. (2017).
Solution-focused cognitive-behavioral coaching for sustainable high
performance and circumventing stress, fatigue, and burnout. Consulting
Psychology Journal: Practice and Research, 69(1), 98–111.
11 King, L. A. (2001). The health benefits of writing about life goals.
Personality and Social Psychology Bulletin, 27(7), 798–807; King, L. A., &
Raspin, C. (2004). Lost and found possible selves, subjective wellbeing,
and ego development in divorced women. Journal of Personality, 72(3),
603–632.
12 Zimbardo, P. G., & Boyd, J. (2008). The Time Paradox: The New
Psychology of Time that Will Change Your Life. New York: Free Press.
13 Miller, C. A., & Frisch, M. B. (2009). Creating Your Best Life: The
Ultimate Life List Guide. New York: Sterling. 53 pp.
14 Eder, A. B., Elliot, A. J., & Harmon-Jones, E. (2013). Approach and
avoidance motivation: Issues and advances. Emotion Review, 5, 227–229.
15 Hawkins, P., & Smith, N. (2008). Coaching, Mentoring and Organiza-
tional Consultancy Supervision and Development (p. 242). London: Open
University Press.
16 Hawkins, P. and Smith, N. (2006, 2nd edition 2013). Coaching, mento-
ring and organizational consultancy: Supervision and development. Maiden-
head: Open University Press McGraw Hill.
17 Senge, P. (2005). The Fifth Discipline: The Art and Practice of the Learning
Organization. New York: Doubleday.
18 For a summation of research into the health benefts of mindfulness, see
Black, D. S., & Slavich, G. M. (2016). Mindfulness meditation and the
immune system: a systematic review of randomized controlled trials.
Annals of the New York Academy of Sciences, 1373(1), 13–24. See also, Kabat-
Zinn, J. (2003). Mindfulness-based interventions in context: Past, present,
and future. Clinical Psychology: Science and Practice, 10(1), 144–156.
19 King, L. A. (2001). The health benefts of writing about life goals.
Personality and Social Psychology Bulletin, 27(1), 798–807.
20 Prochaska, J. O., Norcross, J. C., & DiClemente, C. C. (1994).
Changing for Good: The Revolutionary Program that Explains the Six Stages
of Change and Teaches You How to Free Yourself from Bad Habits. New
York: W. Morrow.
21 One of the largest studies in this area is from the Pew Research Centre.
See, Pew Research Centre. (2019). Religion’s Relationship to Happiness,
56 WHY, WHAT AND WHERE
THE WHERE
DOI: 10.4324/9781003220657-4
58 WHY, WHAT AND WHERE
environment with the tools that are there (laptop, writing pads and
pens, fip charts, access to books) are wanted and needed.
Using nature and coaching as a backdrop to a session to stimu-
late more creative thinking and build energy is something I would
urge and encourage any coach to build more into their coaching
practice and explore what diferences they notice in their clients,
themselves and the coaching relationship. But sometimes there are
reasons why it doesn’t work. For example, if the weather is too
torrid, although on a Positive Vision Day, anything short of a hur-
ricane I always encourage us to head out for a walk in the middle
of the day and I ask the client to bring appropriate clothing so we
walk in nature even if we are accompanied by coats, hats, brollies
and wellies.
For some coaches and clients, there is resistance to coaching out-
doors. Here are some of the concerns or worries I hear about coach-
ing outdoors and in nature:
“Why bother? I’m happy to be at my desk, even easier when it’s
virtual”.
I encourage us to bother. The evidence is manifold about the
positive impact being outdoors or walking has on mental and physical
wellbeing. The National Health Service (NHS) in the UK has now
taken to social proscribing of time outdoors, walking and gardening
to help with mental health issues.
Sometimes it can beneft the client to have the coach “initiate”
and suggest some time outdoors as we can often get rooted to our
workspaces and forget the option of a free pick-me-up is awaiting
just a few yards away.
In my experience, it always increases energy, creativity and
expansiveness of thought. Taking a client to an outdoor space is
particularly good at supporting bigger questions in coaching like
“What next”? Or “What is my purpose/vision/legacy”?
Coaching out of the ofce helps break the pattern of “normal
coaching”, and this pattern breaking can often usher in new perspec-
tives and fresh thinking for both the client and the coach.
Put simply – a diferent environment creates a diferent conversa-
tion which creates diferent possibilities for a diferent future.
Most people feel more relaxed in nature, and this allows greater
creativity and more access to ideas for problem-solving. This reminds
me of the work of the husband and wife team Stephen and Rachel
THE WHERE 59
Kaplan, who worked on a theory about using nature to restore
attention. This was called Attention Restoration Therapy (ART)
and that time in nature helps us to repair and to build up our atten-
tion that is being drained by so much time in front of screens and
indoors as technology takes us away from nature.
Stephen and Rachel Kaplan (1989) proposed that there are four
cognitive states, or states of attention, that lead to this sense of resto-
ration:
• How long should the session be? Agree with the client based on
their ftness and availability. For me, I like an hour’s walk side
by side or 30–45 minutes if virtual.
• How often? I have six sessions with a client – how many should
be outside?
Ask your client as this is a personal choice, but if you have never
tried coaching outside, I would recommend at least part of one ses-
sion is conducted outside in a beautiful place. If you are in a city, this
may be walking in an urban area noting the beautiful architecture or
parks or a river or canal.
Through the pandemic I checked in on every single session on
the day and asked which they would prefer. If clients had a heavy
day of Zoom meetings, they would jump at the chance of a walk and
talk. In the early days when exercise was restricted, to do this whilst
being coached was seen as great way of using time.
And sometimes coaches ask, “How will I know if they’re enjoy-
ing it or not”?
Ask them what they are noticing.
If you are virtually coaching them outdoors, ask them what they
can see and how it is making them feel.
Ask what it makes them think about their own situation. Ask
them to notice where beauty is for them.
THE WHERE 63
There are many other areas of resistance that may occur, but
hopefully this covers the main ones. If you picked up this book, no
doubt you are already coaching in nature or are keen to start coach-
ing in a natural setting and using the beauty and spaciousness of
nature to enhance the work you do with your clients. Let’s move on
now from a general approach to coaching outdoors to give some
consideration to how the mix of a day retreat with some outdoor
time and a beautiful setting can beneft your coaching approach and
create positive impact for leadership development.
NOTES
1 For a summary of some key studies into the benefts of nature and being
outdoors, see Suttie, J. (2016). How nature can make you kinder, happier,
and more creative. Greater Good Magazine (online). https://greatergood.
berkeley.edu/article/item/how_nature_makes_you_kinder_happier_
more_creative
2 Ecopsychology was coined by Theodore Roszak, see Roszak, T. (1992).
Voice of the Earth: An Exploration of Ecopsychology. New York: Simon &
Schuster. For an example of the theory applied to coaching practice, see
Palmer, S., & O’Riordan, S. (2019). Beyond the coaching room into
blue space: Ecopsychology informed coaching psychology practice.
Coaching Psychology International, 12(1), 8–18.
3 Forest-bathing or “shinrin-yoku” has been suggested by the Woodland
Trust as a powerful non-medical therapy. More information on what it is
and how to incorporate it into your life here, see Sherwood, H. (2019).
Getting back to nature: How forest bathing can make us feel better. The
Observer (online).
https://www.theguardian.com/environment/2019/jun/08/forest-
bathing-japanese-practice-in-west-wellbeing
4 Kline, N. (2015). More Time to Think: the Power of Independent Thinking.
Cassell Illustrated (ebook).
PART II
THE HOW
3
DOI: 10.4324/9781003220657-6
74 THE HOW
FLOURISHING
PERMA
It might help to break it down into:
• Positive Emotion
• Engagement
• Relationships
• Meaning
• Accomplishments
THE FLAVOUR OF POSITIVE PSYCHOLOGY 75
All people can find the resources to change and grow. They are also
capable of bouncing back from adversity. With the aid of positive
psychology, they flourish and are on an upward spiral.
As a coach, working with a positive psychology, we:
Features of flourishing
When I was working as a coach looking at the underpinnings of the
vision days, I came across a study by Felicia Huppert and Timothy
So that aimed to broaden the features of flourishing.3 I liked the
increased breadth this gave and added another layer to Perma.
A few summers ago, I went to a Mindfulness Summer school at
Oxford University. It was balmy weather and the summer school
was set in St Hugh’s college with beautiful lawns and a glass room
where we could look at nature throughout the lectures. I spent seven
days meditating, studying and journaling at that summer school. We
experienced one whole day of silent retreat and certain days where
we had silent meals and could only offer our gratitude to the servers
and staff non-verbally. It felt challenging and enlightening. In
76 THE HOW
Figure 3.4 The Wheel of Life Coaching Tool to Help Increase Wellbeing.
80 THE HOW
GRATITUDE
Oh, dear gratitude – how much I thank you for all you have done in
my life. When I started studying Positive Psychology, I had no idea
what a big topic and subject you were. I have learned more about how
you can change mood and how you brighten up people’s days. I have
learned to integrate you into my life each and every day. Thank you!
When we help our clients feel appreciation and gratitude for their
strengths and gifts, we help them tap into one of the greatest gifts a
human has. Gratitude is linked to reciprocity. When we are grateful
for what we have been given or have, we give more. This beautiful
loop brings wellbeing and meaning. Connecting ourselves and our
clients into this as a state of being is at the centre of this work.
The practice of writing gratitude letters is a lynchpin of every
course in positive psychology10 – sending that letter to someone who
has helped you has become a famous exercise. This is often done as
an experiential learning topic where students are asked to send a
letter to someone who has had an impact on their life. The results
are immensely positive with stories of reconnection with past teach-
ers, friends, loved ones, even “enemies”, as students look through
the lens of gratitude for what this person contributed to their life. By
82 THE HOW
sending this appreciation, both the giver and the receiver get to feel
touched, connected and happy. Gratitude is a powerhouse of a prac-
tice to cultivate, and the best way is to regularly journal about what
you feel grateful for in your life and watch your wellbeing soar.
Giving thanks to all that is around us, the water, the trees, plants,
birds, the family that supported us being there.
Gratitude. It’s the Mother of all emotions.
An overview
Get ready
Liz is a high-profile chief executive officer (CEO) of a professional ser-
vices company with a global role. She is a fictional character yet a rep-
resentation of so many that come for Positive Vision Day programmes.
Liz jerked awake at 3 am again. She had so many things whizzing
around her head. She groaned as she knew from experience she would strug-
gle to get back to sleep. She rewound through the details of her day just gone,
and fast-forwarded to the day ahead. She mentally rehearsed all the things
she knew she must say to her boss, words that were suddenly self-assured,
going round and round, in her mind, they sounded convincing, but then she
realised in her half sleep that it was all pointless, as she would never say any
of those things. She turned over and buried her head in her pillow. But then,
with a surge of excitement, she remembered – she was heading off for a Pos-
itive Vision Day in a week – she didn’t really know what to expect but she
had booked the date and talked with the coach on the phone. Recently, she’d
been sleeping badly, she felt overworked and resentful about the demands at
work and Speech marks, she thought over and over. She wanted to plan the
next stage of her career. I never get time to think, and this will help me,
she told herself. Thank God I am doing something about it. This thought
calmed her as she drifted back into sleep.
THE FLAVOUR OF POSITIVE PSYCHOLOGY 85
Setting up for success
A client is preparing for the day long before they arrive. A step
which often gets overlooked. The client is getting ready already. It
is imperative that even before you have met or started coaching that
you are helping the client start their journey of change positively.
Prepare the client for this pre-work, making sure you have talked
through what they can expect on a Positive Vision Day (show them
the diamond diagram and talk them through it). You can also set
them up to prepare for two pieces of pre-work – an online strengths
questionnaire and stimulus questions. The journey has begun.
The venue is also really important. Make sure it is beautiful, so
that the client will also find it beautiful – ideally with an open view.
If you are coaching yourself, try and find a venue where you can
spend an entire day that is uplifting and situated in nature, and where
there is a circular walk which will start and end at the same place.
Get writing
As Liz glanced through the questions, she felt excited to jump in and get
started but she wanted to wait until she had time to do them justice. They
felt like big questions about her life, about her energy and what mattered and
about what ideas she had already had about her future – soul searching ques-
tions and she knew she wanted to be honest and not rushed when she
answered them. When she started, she felt surprised by how much she wanted
to say, so she revisited them several times over the next few days, going
deeper into her answers each time she returned to them. “This feels good,
good to actually get it down on paper”; she felt a sense of order and a gentle
release of pressure. She surprised herself with how she answered the question
about what she would do if she didn’t entertain the idea of failing as a
possibility – she thought about being a hotelier or a head teacher. Wow, she
hadn’t thought of those career ideas for years. She was a senior executive in
86 THE HOW
a professional services company and had worked her way up the ranks, giving
so much time to work both on weekends and during the week that she never
had them to think about anything else. Even though she knew she should.
The thought of leaving was terrifying ….so was the thought of staying.
Stimulus Questions
• What energises and enlivens you in life/work?
• What aspects do you enjoy least?
• What, if anything, keeps you awake at night (literally or metaphor-
ically)?
• What, if anything, makes you leap out of bed in the morning?
• What do you know to be some of your greatest gifts/strengths –
either from your own experience and/or from consistent feedback
from others?
• When are you at your best and who gets to benefit from this
most?
• In what ways/areas would you like your life/work to be more ful-
filling/impactful?
• What ideas have you already had about the next chapter of your
career/life?
• What is/are the key challenges/opportunities you face at this
point in your life?
• What would you do if you knew you couldn’t fail?
• What’s getting in the way of what you want to do?
• What matters to you?
• What do you see going on in the world, in society, in your commu-
nity or your organisation that angers or saddens you?
• What are the big questions that won’t go away for you?
• What do you most want to achieve/discover with your Vision Day?
• What would most disappoint you if you didn’t achieve it at the
end of your Coaching Intensive programme?
Purpose
The purpose of the stimulus questions is to take the client beyond
“what’s happening now” and the “problem frame” they may find
themselves in, and start to shift them to more of a “future focus” and
“possibility frame”.
Through the questions, clients get in touch with what makes
them feel alone and what holds meaning and purpose for them, and
this helps to lay some of the groundwork for a powerful Vision Day.
THE FLAVOUR OF POSITIVE PSYCHOLOGY 87
The other purpose of the stimulus questions is to give the coach
some insight into what themes the client may want/need to address
on the Vision Day.
Stimulus questions represent half of the preparation we ask
Coaching Intensive clients to do before they attend their Vision
Day. (The other part is the online Values in Action (VIA) strengths
questionnaire, which will be described in the next section.)
Theoretical underpinnings
Positive psychology holds that people who play to their strengths
and live in alignment with their sense of purpose and values tend to
be happier, more fulfilled and more successful than those who try to
focus on their weaknesses and spend their energy compensating for
these areas of weakness. With the stimulus questions, we are direct-
ing the client to bring an attitude of appreciative enquiry to their
life and start to identify powerful building blocks for a professional
and personal vision that brings them the outcomes they desire.
• Contradictions or double-binds
• The emotional energy behind the answers
Get profiling
Liz groaned at the thought of an online psychometric test – over the years
she had done lots of these. She hadn’t done one on strengths though, and
THE FLAVOUR OF POSITIVE PSYCHOLOGY 89
so she was intrigued to find out what hers were. “Actually that didn’t take
too long”, she thought – and felt that anticipatory excitement as the
strengths report pinged immediately back into her inbox with her results.
She read through her top five signature strengths and felt like laughing,
“Yes, that’s me”! She exhaled feeling more peaceful. She felt uplifted
somehow – just reading through all her strengths and virtues made her feel
better about herself.
Purpose
• To encourage the client to think about their strengths
• To give the client a language to talk about and reference their
strengths
• To have a common language that can be shared between you
and the client to discuss and further activate their strengths
• To know what are yours and your client’s Signature Strengths
Theoretical underpinnings
As a relatively new field of research, positive psychology lacked a com-
mon set of words for discussing measurable positive traits before 2004.
As a first step in remedying the disparity between traditional psy-
chology, which measured what was wrong with people, and positive
psychology, which wanted to measure what was right with people,
Peterson and Seligman set out in the early 2000s to identify, organise
and measure character. Peterson and Seligman began by defining the
notion of character as traits that are possessed by an individual and
are stable over time, but can still be impacted by setting and thus are
subject to change.11
The researchers then started the process of highlighting character
strengths and virtues by brainstorming with positive psychology col-
leagues. Then, Peterson and Seligman explored ancient cultures
looking at their religions, politics, education and philosophies for
language that represents how people across the ages have named
human virtue. The researchers named virtues that were present
across cultures and time.
Six core virtues emerged from their analysis: Courage, justice,
humanity, temperance, transcendence and wisdom.
VIA Strengths Survey is a scientific survey that helps identify
character strengths.
90 THE HOW
BECOMING PRESENT
Purpose
• Build trust
• Establish boundaries
• Manage expectations.
• Remind client of the format for the day. You could remind
them that the morning might feel a little random, as there will
be many structured exercises which are designed to help the
clients approach things in a new and fresh way. Encourage them
to run with this, as things will fall into place after lunch.
• Check fitness for walk (pregnancy or heart conditions are the
main things I have encountered).
• Confirm confidentiality is in place.
• State you will be taking notes, but that they will have to make
their own notes as you will not be providing them with yours.
Space will be provided during the day for reflections.
The Download
Liz settled, realising the first task was the so-called Download – she had
been asked to talk for 45 minutes uninterrupted about her story so far and
what she wants to be in her future. She had cringed. I will never be able to
talk about myself for that long. The coach smiled knowingly and affirmed
she would. Liz started talking… suddenly she felt embarrassed; she was
crying and didn’t really know why. It just felt so good to be able to be
THE FLAVOUR OF POSITIVE PSYCHOLOGY 93
heard, to talk without interruption or judgement. She felt safe. She was still
talking at full throttle after 45 minutes as the coach gently brought her to a
close.
Purpose
• Arriving in the space, physically, mentally and emotionally.
• Connecting with each other and with the challenge/opportu-
nity in the client’s work/life.
• Centring – bringing all the relevant pieces of information that have
a bearing on the vision that they are hoping to access and create.
• Catharting – getting barriers, challenges, questions and disap-
pointments off their chest, which creates space for new thinking.
• Clearing their mind-space for new thinking/ideas/insights.
Often, in the process of clearing out and with the exquisite
attention/listening presence from the coach, these new insights
start to roll in already.
• Focusing on what is important and what is relevant to their
visioning process.
• Thought-shepherding – our role as coach is to gather all the
client’s relevant thoughts around the motivations and barriers to
their visioning process, and then separate out the empowering
thoughts from the limiting ones.
STEP 5 – FEEDBACK/FEEDFORWARD
Capturing the story
Liz felt nervous having revealed so much about herself – she had NEVER
talked, uninterrupted, that long to anyone before. Did she sound mad or bitter?
And what is all this emotion? As soon as the coach started giving her feedback,
her nerves gave way to a sense of surprise, even pride and hope. She was
amazed by how well the coach had listened and encapsulated her story. Her
story was quite impressive! She thought all she had done was moan about her
boss for 45 minutes and lament her lack of a social life, but when the story was
shared back, she realised how much she had achieved already in her life and it
became clear she DID have ideas about her “what’s next?” vision. It became
apparent too: “I absolutely need to take charge of this toxic relationship that has
developed at work”. Now the coach had highlighted the pattern in the relation-
ship, she could see it was as much due to how she was tackling things as it was
about him being difficult. She understood that if she could play more to her
strengths and be more herself – less defensive and resentful – life could get better
for everyone. She felt empowered to think about herself in this new way.
There are two distinct phases in the download: Facilitative and
Authoritative.
Facilitative phase: This first phase is a “light touch”. It involves
facilitating with a compassionate and active listening presence, where
we invite the client to share anything and everything that they feel
is relevant to their desire to create a vision.
THE FLAVOUR OF POSITIVE PSYCHOLOGY 95
We begin with an invitation like this: Bring whatever you feel is
relevant or important or what’s on your mind in relation to your
future vision. Lay it all out in front of us. Imagine it’s a jigsaw and
we are laying out the pieces. Anything that is relevant or matters,
just share. Whatever. Share in a stream of consciousness.
The clients bring their stories of how they see themselves, their
world. Their version of their past, their present and a hazy sense of
what their future may hold or what they would like it to hold.
Our first job is to encourage it all to gently emerge, to invite from
their words, breath and body anything that needs to arrive in the
room. Any coaching interventions are withheld until the client has
run out of steam.
And …we must capture.
A good way to capture is to segment their story into three – the
past, present and future – and then separate these three areas into
two: perceived positive (e.g. hopes, aspirations, achievements) and
perceived negative (e.g. disappointments, fears, failures).
The six segments are explained better in Figure 3.7.
Feedback/feedforward
Liz felt a sense of being called forward. “This is about you reclaiming your-
self and your life”, the coach said, and she realised, yes, she had given all the
power away to the office and to her boss; she had lost all her boundaries and
let her own self-esteem be influenced by whether her boss acknowledged her or
not. She realised her creative self, which felt diminished at work, was the very
thing that the boss wanted to see. “I want my creativity back, front and
centre”, she said. She felt alert and ready for action.
Authoritative phase: The second phase is fairly short and suc-
cinct and marks the shift into a more “prescriptive” type of interven-
tion, which happens AFTER a client has run out of steam.
In phase two, the coach’s role is to offer a wrap up, a summation
that contains feedback, observations and thoughts. It is helpful to
organise your observations as follows:
In your past, I have seen that you… (witness their resource-
fulness and strengths, make sense of or reframe challenging situations).
I can see that a compelling future for you includes…
(commitment to their emerging vision).
exercises and change pace at the end of an hour. Even if you have to
interrupt… you must move on.
Purpose
The Pictures 1000 exercise is designed to access the client’s (at times
unconscious) wisdom about their desired future and the change tra-
jectory they find themselves on. Pictures are the “currency” of the
right and creative hemisphere of our brain. By accessing this concep-
tual, imaginative and intuitive centre, beyond the logical/analytical
perspective offered by the left brain, the client accesses additional
information and new insights about where they have been and
where they are going. This exercise often uncovers clarity, uncon-
scious patterns and new perspectives that support the client in their
visioning process.
Give your clients one minute for each picture – this bypasses over-
analysis (left brain activity) on the client’s part. You can reassure the
client that the pictures do not need to be works of art, and that they
can be metaphors or stick figures or anything that describes their
experience in each of the three time frames.
In the 3–5 minutes that the client is drawing their pictures, do not
allow talking or words on the pictures. This takes them out of the
100 THE HOW
creative hemisphere and into their logical brain, which can interfere
with accessing new information.
Give your client coloured pens/crayons/pencils to make their
drawings – the use of colour can be one of the ways in which new
information is revealed.
After 3–5 minutes are up, ask your client to step back and look at
the pictures with you.
For each picture you want to explore with your client, ask:
• Make notes of the verbatim account your clients use, and use
those exact words when discussing the pictures…this mirroring
can be a powerful way for the client to become aware of new
insights. Ask your client any additional questions related to what
you, as coach, notice in their drawings or in the trajectory of
change (see what to look for on page 101).
• Is the situation the client depicts in the here and now better or
worse than six months ago?
• Give the client some feedback of where they are in the change
cycle:
• If now is better than six months ago, they are “on the up” and
they are continuing their progress through today’s intentional
act of visioning and aligning their actions with that vision. Their
progress is likely to speed up by this intentional act
• If now is worse than six months ago, they are “in crisis”. Your
opportunity is to reframe this time of crisis as a period of “death
and rebirth”, where some old ways of being or structures in
their life need to be challenged or transformed in order for them
to live a more fulfilling, purposeful life of greater vision.
Reassure them that getting themselves to this Vision Day is a
major step in taking charge of the situation and moving in a
positive direction.
THE FLAVOUR OF POSITIVE PSYCHOLOGY 101
What to look for as a coach
In helping your client progress to a sense of change in the course of
their life and access unconscious wisdom about the transformation
they are hoping to create in their lives/leadership, you might iden-
tify in the drawings:
Power up
Liz read a quote from Einstein about how once you have worked out the right
questions, the answers sort themselves out in five minutes, and realised that
reframing her problems as questions was the challenge that came next. She
enjoyed playing with words and explored with her coach three powerful ques-
tions for herself. The first focused on how she could create a more meaningful
life for herself outside work. The second focused on how she could bring more
of this same creative self to the work place and learn how to build more
authentic and relationships. Her third was on how could she better look after
her own spiritual and physical health by connecting more to her passion and
care for the environment.
She felt excited to engage in these questions and her head was already
buzzing with ideas. It felt good to reframe all her challenges, concerns and
ideas into purposeful questions that she could take time to enjoy answering.
Purpose
In this exercise we ask the client to generate three Power Questions
for themselves that sum up the most important and meaningful areas
that demand attention.
A powerful question...
• Stimulates reflective thinking
• Challenges assumptions
• Is thought-provoking
• Generates energy and a vector to explore
• Channels inquiry, promises insight
• Is broad and enduring
• Touches a deeper meaning
• Evokes more questions
Eric Vogt (2003) The Art and Architecture of Questions12
THE FLAVOUR OF POSITIVE PSYCHOLOGY 103
The purpose of this exercise is to simultaneously energise and
focus the client after the stream of consciousness experienced in the
“Download” and the creativity that was unleashed in the “Picture
1000 exercise”. We aim to help the client identify the key questions
that they want to answer in today’s Vision Day in order to move
them towards their Vision.
The Power Questions will aim to reframe their issues/problems/
challenges/assumptions into a positive framework, using the power
of positive language to stimulate fresh thinking.
For some people, these Power Questions become the “Quest”,
that is, the seeking of the Vision and can stay with the clients for
many years. For some, the questions provide a fresh and new way of
seeing their problems and challenges. At their best they create
energy, future focus and a sense of hope.
Often, a shift of perspective or more clarity has already come to
light and new questions may have arisen that are now relevant for
the client in moving them towards their desired future, and this
exercise becomes a means of attaching a language to this.
More often than not, however, the coach can play a vital role
here in lifting the question beyond the mundane to become a power
question.
Questions become Power Questions when their construction
creates a sense of energy, excitement and liberation for the client
simply by inviting in new possibilities, empowering perspectives and
a sense of ownership.
The architecture of questions can be said to build from low power
to high power.
Low power questions have an easy factual answer (e.g. what time
is it?) through to questions which start to create a new way of seeing
the world (e.g. what is your relationship with time?).
If the question challenges current limiting beliefs or assumptions
or holds together two dichotomies that previously could not sit
together, then it becomes more powerful for the client.
• Open-ended
• Positively framed
• Future focused
• Ownable and sustainable by the client
• Clean and clear with personally positive language that has mean-
ing for the client
• Inviting exciting and liberating perspectives
Some might be words that have more personal resonance for the
client based on the strengths, values or themes revealed by the
pre-work or download.
Our role is to help the client tweak their own language to create
a visible energetic shift. We want the question to evoke hope and
opportunity and to excite them when they think of it.
We can play with the following verbs:
• Survive…thrive
• Get through…embrace
Go time travelling
Wow, Liz was well versed with visualising in yoga, but she’d never done any-
thing like this before. This is where she travelled forward inside her mind to her
80th birthday. She found herself with tears streaming down her face – suddenly
THE FLAVOUR OF POSITIVE PSYCHOLOGY 109
horribly aware of who wouldn’t be there as well as feeling touched by anyone
who was present. It felt profound. At her 80th birthday celebration, she was
living by the sea with her partner, and they were surrounded by loving friends
and family – her children were making speeches. She felt delighted and sur-
prised they were by the sea and she couldn’t wait to go and talk to her partner
about that; living by the sea was a dream they’d had a long time ago and had
given up on – she hadn’t thought about it for years. The speeches were about
the impact she’d made on lives and her work in sustainable development. She
was so pleased to see she had created a more meaningful p urpose-driven career
for herself in her later decades. She could look back now and see the stint in
the professional services as a good precursor – she gave herself the advice from
her 80-year-old self: “don’t give away your power, use your creativity for
what you believe in”.
Purpose
The 80th birthday visualisation is designed to achieve the following:
Underpinnings
We are looking to activate an unconscious/creative response to the
unspoken question of “what is your vision”. If we ask people to state
their vision or “what they want”, they find it notoriously hard to answer.
The use of visualisation has long been used in performance coach-
ing, specifically in the field of sports coaching where its success is
widely reported by winning athletes across a broad range of sports.14
happiness. One can savour the past, present, but not everyone thinks
about “savouring” the future.
Visualising a perfect future is entirely healthy and normal and is a
sign of healthy optimism and hope. Studies by Zimbardo and Boyd
suggest that people with a bias towards spending their time thinking
about a positive future (a future time perspective) will more likely
have good psychological and physiological health and positive out-
comes.15
Assume they know the answers and the picture will emerge.
112 THE HOW
It’s like magic painting, where you spread water over the page
and a colourful, stronger picture gradually emerges.
… and maybe someone organised this for you or maybe you organ-
ised it yourself, but just take a few moments to appreciate and notice
the sights and sounds and tastes as you look around at the venue of
this special event.
Notice also the smells and tastes of the food and drinks that are part
of the celebration and the sounds and sights of all the people that are
there.
Take a few moments now to notice who is there, the way they look,
the sound of their laughter and chatter, the feel of their hugs.
Maybe there are some surprises about who is there or maybe there
are no surprises at all.
…and maybe one of those people makes a speech about you.
Listen to what they are saying about you, the adjectives they use to
describe you and the impact you have had on their life and lives around
you. The funny stories they tell about you and the anecdotes they use
to describe the contribution you have made.
...And maybe you make a speech yourself or maybe you are just
quietly reflecting on your life as you look over the last 80 years.
...As you think about what you learned in each decade and what
was important.
As you think about your 70s, who and what was important, where
and how you were spending your time.
The highs and lows, what lessons you learned.
What choices you made?
Who and what mattered?
And how this was the same or different to your 60s.
As you think about your 60s, who and what were important.
Where and how were you spending your time?
The highs and lows, what lessons you learned, what choices you
took?
Who and what mattered?
Same or different to your 50s.
As you think about your 50s, who and what was important.
Where and how were you spending your time?
The highs and lows.
What lessons you learned, what choices you took?
Who and what mattered?
114 THE HOW
They walked through fields and woods and the coach asked her about
three highs and three lows in her life. This felt like a deep conversation, but
she felt safe to explore. Walking side by side with her coach, someone she
trusted, and the beautiful natural sights of sheep and cows grazing, so dif-
ferent from London. I feel alive. I need to do this more often, Liz thought.
She wanted to share and explore areas that she rarely visited in her mind:
her sadness when her father left her mother as a child and how irresponsible
he’d been towards her – how it had affected her trust in men both at work
and in relationships; how she had failed at university and had to retake and
how gutted and ashamed she felt about that; how she had felt after a break
up of a steady but uninspiring relationship that she should have got out of
so much earlier. Her highs were fun to revisit: her marriage and partnership
and how that had created a sense of true belonging for the first time. The joy
of being able to have children later in life. A work team she had created that
was super high-performing that had enjoyed considerable success and acco-
lades for about two years before the company was acquired. The highs and
lows felt good to talk about. It made her realise that some of the stuff with
her boss was weirdly linked to her relationship with her Dad. Together with
the coach, she came to understand her values and realised how important
teamwork, fairness, love and belonging, bravery and creativity were to her.
Purpose
The values walk is designed to create the following experiences in
the day and possible benefits for the client:
When we invite our clients to step outside into nature whatever the
weather, there is an immediate shift in energy. The sense of move-
ment, walking side by side, and the blast of fresh air (cold, rain,
sunshine) bring a new dynamic to the relationship.
During the walk, you will be privileged to hear the three highest
and three lowest points of the client’s life. Our job, as coaches, is to
THE FLAVOUR OF POSITIVE PSYCHOLOGY 117
listen for the themes and the values and not be sucked into the drama
of their stories. Make no doubt about this; you will undoubtedly be
privy to some intimate details.
The highs are joyous to listen to and for the coachee to share but
the “troughs” can be harrowing for both and may well evoke tears
whilst walking. Be prepared to hear about:
• Mental breakdowns
• Academic disappointments
• Depression
• Near-death experiences
• Births, marriages and deaths
• Friendship breakups
• Divorces
• Suicides
• Lingering and terminal illnesses
• Bullying and abusive relationships
• Being fired, made redundant
• Being cut off from family
• Trauma
Theoretical underpinnings
Studies have shown that a nature walk increases cognitive ability.
A group of people was tested on cognitive abilities, namely mem-
ory tasks, and then split into two. One group were taken on a city
walk, the other a nature walk, and then each were tested again. The
nature walk group had a significant increase in their cognitive abili-
ties compared to the urban walkers.17
This was inspired by Attention Restoration Theory from Kaplan
and Kaplan, which is interested in how the “soft focus” feel of nature
replenishes our attention levels, whereas in urban environments we
need to stay more alert.18 This is needed more than ever; eco-
psychology as a field and “Forest Bathing” in Japan are fields of study
exploring the replenishment benefits for our minds, bodies and spir-
its even more deeply.
Being in nature also encourages alpha brainwaves. These are the
brainwaves we access in deep relaxation or meditation and they
118 THE HOW
Lunch
The Values Walk takes you into lunch.
Try and stop the conversation being a coaching conversation and
have a social and light conversation over lunch to give them a break
and the relationship a chance to again enter a different stage which
adds another layer of energy, eating outside if weather permits
enhances a sense of wellbeing.
STEP 10 – LUNCH
Get connected to your strengths ready for strengths-based
action planning
Liz was really into her stride now and laughing a lot – the day was whizzing
by and now they needed to start action planning. She couldn’t wait – this
was her forte. Liz talked about her strengths and how they show up at work
for her. The coach invited her to think about what behaviours showed up in
her life and work when she used her strengths. And if you turn the dial up
even more? The coach asked: What might you do? This felt fun, no, it felt
EASY – as they explored how Liz could bring more of her strengths to work,
to her family and social life and to her sustainability projects in the industry.
Purpose
The purpose of this part of the Vision Day is to draw on the charac-
ter strengths identified in the online VIA strengths questionnaire to
answer the Power Questions and identify the possible action steps
that will move your client towards their Vision (revealed throughout
the day in the download, the pictures, the 80th birthday visualisation
and the Values walk).
Often, action planning can be or become a laborious process for
the client (and coach), one laden with “shoulds” and “have tos” to
address areas of perceived weakness.
124 THE HOW
Theoretical underpinnings
“If you spend your life trying to be good at everything, you’ll never
be great at anything”29 (Strengths-based leadership, p7).
The essence of Positive Psychology is expressed in its strength-
based approach. Rather than focusing on remedying people’s short-
comings (the traditional focus of school and leadership development),
Positive Psychology focuses on developing people’s/leader’s natural
strengths – their “genius”.
People who are operating from their strengths are more self-
confident, fulfilled and more effective; they are six times more likely
to be engaged in their role. They are also more energised when
engaged in activities that use their strengths and can perform sustain-
ably at peak performance. People learn things related to their natural
strengths six times more effectively than people who do not have
that natural strength (Gallup Survey).30
“Strengths”, as measured by the VIA character survey,31 high-
light one’s stable character traits, which, supported by skill and
knowledge development, make them key areas where people most
effortlessly and joyfully learn and become increasingly effective and
fulfilled.
The top five strengths that come up from the VIA character
strengths survey tend to be a client’s signature strengths. To qualify
as a signature strength, any of the following criteria need to apply32:
Opening
For a few minutes, let the client have a look at the strength cards and
ask them:
If the client does not relate to one of their top strengths as a signature
strength, ask why not? Then, listen for ownership versus learned
response (which drains them) or whether the strength energises
them when they use it, but their life/work just does not give them
an opportunity to exercise this strength much.
• Write about how you could turn the “dial up” on each strength –
what would that mean you might DO differently?
Purpose
Once you and your client have identified and taken ownership of
their signature strengths, use these strengths as perspectives from
which to generate answers to the Power Questions and possible
actions.
Read out the first Power Question to the client and ask which
signature strength will be the most useful perspective from which
to start generating ideas to the question. The client picks a
strength.
Then, record the client’s ideas on a “possible action” sheet. It’s
quite amazing what they come out with. Some are obvious ideas,
others more creative; some are “quick wins/low hanging fruit”, like
email somebody; ask my PA to schedule no meetings between 8 and
10 am each day, change my desk around, organise a breakfast with all
my peers, sign up for a masterclass, talk to my partner about a holi-
day.
And others more elaborate projects, for example, research, writ-
ing thought leadership articles, revising my CV, applying for some
non-executive positions, retraining as a coach, sign up for a writing
retreat, do a pension review, restructure my department, negotiate
for more resource.
Write everything down.
THE FLAVOUR OF POSITIVE PSYCHOLOGY 127
When you feel the ideas are drying up from this perspective, ask
the client to choose another strength from which to answer the same
question.
You are accessing the client’s inner wisdom through this process.
Guided from a place of strength and their natural well spring of pos-
itive energy and confidence, the client will find new ideas that move
them towards their Vision. Some of these ideas will be clear actions
for the “to do” list (e.g. arrange a meeting with…, create a list of
possible titles for my next speech), others might be mental or attitu-
dinal shifts.
Capture everything the client generates – this will help them real-
ise the extent of their creative capacity and strengthen their connec-
tion to their inner motivation.
Options
• You can ask the client to find different places in the room/
meeting space/hotel to demark different “strengths-based”
aspects of themselves.
• You can ask clients to strike a pose for this aspect of themselves –
how does “Zest” sit or stand versus how “Social Intelligence” sits
or stands.
• You can ask the client to see if their values align with certain
strengths, and add these to the mix as perspectives from which
to answer the questions.
• Make sure the client “identifies” with the strength before start-
ing the interview – don’t fall into stories here…push the pace to
generate actions and ideas
• Allow silence…trust there are more ideas to come
• “What else?” is a favourite question in this exercise…each time
encouraging the client to dig deeper into the creative well of ideas
Purpose
Having identified a long list of possible actions, the client needs to
choose the actions they are committed to. These are the actions that
THE FLAVOUR OF POSITIVE PSYCHOLOGY 129
they feel will most powerfully move them towards their Vision, the
actions that will create forward momentum.
Ideally, what they need on their list are both smaller/easy wins/low
hanging fruit and some bigger action items. But it needs to be possible
for all of them to be started or executed within the next six-week period.
The purpose for this is to move the client “into action” towards
their Vision, and the list then becomes what you as coach can hold
them accountable to at the six-week review session.
It is important that the client feels energised and excited to get
going with these actions and that they recognise they will be in a
different space once these actions have been executed.
Theoretical underpinnings
Visions and Dreams wilt and die quickly if they are not engaged with
action. Otherwise they risk becoming idle fantasies or empty wishes.
Lack of action will evoke the “Doubter/Saboteur/Gremlin”
voice in your client’s head and reaffirm latent beliefs that they “can’t
do it”, are “not worthy” or any other limiting belief that they may
be challenged by.
Inaction breeds lack of confidence whereas meaningful action cre-
ates learning, ownership and inner confidence. Following through on
commitments to oneself builds the foundation of integrity and pur-
posefulness.
William Hutchinson Murray captures the importance of commit-
ment in The Scottish Himalayan Expedition,33 and I’ve pulled out a
powerful quote here:
• Make a note of these actions for yourself; you will refer to these
in six weeks’ time
• Ask your client how they envision they will feel when they have
accomplished all these actions – where they feel they will be in
relation to their Vision and in relation to where they are now
STEP 13 – CRYSTALLISATION
Get crystallising
Liz looked back over the whole day – she felt like a different person to the coiled
spring that had walked in. She felt proud, expanded and able to see a clear path
and vision forward. She felt more alive and energised than she had for years
Crystallisation
• What pledges are you making to yourself and me about what you
will commit to doing…by when?
• What did the coaching conversation reveal to you today? What’s
becoming clear?
• What, if anything, is still outstanding?
• What worked well and less well for you today?
• What was most valuable in today’s session?
Purpose
The crystallisation process is designed to achieve the following:
Theoretical underpinnings
Studies show that writing down goals increases the likelihood of
their attainment. A recent study in the UK in general practice (GP)
surgeries showed a dramatic decrease in expensive “no shows” when
132 THE HOW
patients were asked to write down their next appointment time ver-
sus being told or repeating back.
Writing creates different language structures in the brain and
makes the client think further about what they have learned. It
ensures they capture their learning in language that is meaningful for
them.
The physical act of writing and then reviewing the sheet in your
own handwriting holds a further key to action orientation and
intrinsic motivation.
Purpose
• To help your clients feel and stay connected with their Vision
and you as their coach/champion as they are “landing” back
into their familiar surroundings.
• To support your clients into moving forward into action and
not get sucked back into “life as usual”.
• To answer any questions and concerns following the Vision Day.
• To set up the six-week follow-up/accountability/refocus session.
Purpose
The six-week follow-up call is designed to achieve the following:
• Successes.
• How strengths have played out.
THE FLAVOUR OF POSITIVE PSYCHOLOGY 135
• Evidence that they are moving towards their pictorial desired
future.
• Evidence of a shift towards their stated vision.
• Remind them of their 80-year-old advice/wisdom.
• Set yourself some small goals for the next six weeks and
remember – it’s about taking actions that align to your power
questions which align to your vision.
• How does it feel for you to be working towards your Positive
Vision?
NOTES
1 Keyes, C. L. M., & Haidt, J. (Eds.). (2003). Flourishing: Positive Psychol-
ogy and the Life Well Lived. Washington, DC: American Psychological
Association.
2 Seligman, M. E. P. (2011). Flourish. North Sydney, N.S.W.: Random
House Australia.
3 Huppert, F.A., & So, T. T. C. (2013). Flourishing across Europe:
Application of a new conceptual framework for defining wellbeing.
Social Indicators Research, 110(3), 837–861.
4 Marsh, H. W., Huppert, F. A., Donald, J. N., Horwood, M. S., &
Sahdra, B. K. (2019, December 12). The Wellbeing Profile (WB-Pro):
Creating a Theoretically Based Multidimensional Measure of Wellbeing to
Advance Theory, Research, Policy, and Practice. Psychological Assessment.
Advance online publication. http://dx.doi.org/10.1037/pas0000787
5 Marsh, H. W., Huppert, F. A., Donald, J. N., Horwood, M. S., &
Sahdra, B. K. (2019, December 12). The wellbeing profile (WB-Pro):
Creating a theoretically based multidimensional measure of wellbeing to
advance theory, research, policy, and practice. Psychological Assessment.
Advance online publication. http://dx.doi.org/10.1037/pas0000787
6 For a study into the benefits of awe walks, see Sturm, V. E., Datta, S.,
Roy, A. R. K., Sible, I. J., Kosik, E. L., Veziris, C. R., Chow, T. E.,
Morris, N. A., Neuhaus, J., Kramer, J. H., Miller, B. L., Holley, S. R.,
& Keltner, D. (2020). Big smile, small self: Awe walks promote prosocial
positive emotions in older adults. Emotion. Advance online publication.
https://doi.org/10.1037/emo0000876
7 Allen, S. (2018). The Science of Awe. Greater Good Science Centre, UC
Berkley. Online: https://www.templeton.org/discoveries/the-science-
of-awe
8 Rudd, M., Vohs, K. D., & Aaker, J. (2012). Awe expands people’s
perception of time, alters decision making, and enhances wellbeing.
Psychological Science, 23(10), 1130–1136.
9 Rudd, M., Vohs, K. D., & Aaker, J. (2012). Awe expands people’s
perception of time, alters decision making, and enhances wellbeing.
Psychological Science, 23(10), 1130–1136. p. 1135.
THE FLAVOUR OF POSITIVE PSYCHOLOGY 137
10 For the benefits of this practice, see for example Toepfer, S. M., Cichy,
K., & Peters, P. (2012). Letters of gratitude: Further evidence for author
benefits. Journal of Happiness Studies, 13(1), 187–201.
11 Peterson, C., & Seligman, M. E. P. (2004). Character Strengths and
Virtues: A Handbook and Classification. Washington, DC: American
Psychological Association.
12 Vogt, E., Brown, J., & Isaacs, D. (2003). The Art of Powerful Questions:
Catalyzing, Insight, Innovation and Action. Waltham, MA: Pegasus
Communications.
13 See, Snyder, C. R., Rand, K. L., & Sigmon, D. R. (2002). Hope theory:
A member of the positive psychology family. In C. R. Snyder & S. J.
Lopez (Eds), Handbook of Positive Psychology (pp. 257–276). London:
Oxford University Press. See also, Snyder, C. R. (Ed.). (2000). Handbook
of Hope: Theory, Measures, and Applications. Academic Press.
14 For a seminal book on this matter, see Sheilch, A. A., & Korn, E. R.
(1994). Imagery in Sports and Physical Performance. Amityville, NY:
Baywood Publishing Company.
15 Boyd, J. N., & Zimbardo, P. G. (1996). Constructing time after death:
The transcendental-future time perspective. Time & Society, 6, 35–54.
16 LeVan, A. (2003). Seeing is believing: The power of visualization. Psy-
chology Today (online). https://www.psychologytoday.com/gb/blog/
flourish/200912/seeing-is-believing-the-power-visualization
17 Berman, M. G., Jonides, J., and Kaplan, S. (2008). The cognitive benefits
of interacting with nature. Psychological Science, 19(12), 1207–1212.
18 Kaplan, S. (1995). The restorative benefits of nature: Toward an inte-
grative framework. Journal of Environmental Psychology, 15(3), 169–182.
19 For Maslow’s work, see Maslow, A. H. (1962). Toward a Psychology of
Being. Princeton, NJ: D. Van Nostrand Company.
20 Heron’s work on facilitating is particularly useful here. See Heron, J.
(1999). The Complete Facilitator’s Handbook. London: Kogan Page Ltd.
See also Heron, J., & Reason, P. (2001). The practice of co-operative
inquiry: Research with rather than on people. In P. Reason & H. Brad-
bury (Eds), Handbook of Action Research: Participative Inquiry and Practice
(pp. 179–188). London: Sage Publications.
21 DeHaan, E. (2008). Relational Coaching. Journeys towards Mastering One to
One Learning. England: Wiley.
22 Boyd, J. N., & Zimbardo, P. G. (1996). Constructing time after death:
The transcendental-future time perspective. Time & Society, 6,
35–54.
23 Dweck, C. S. (2008). Mindset. New York: Ballantine Books.
24 Bryant, F. B., & Veroff, J. (2017). Savoring: A New Model of Positive
Experience. London: Taylor and Francis.
138 THE HOW
WHO BENEFITS?
4
CHALLENGES, PRACTICAL
CONSIDERATIONS AND SOME
EXECUTIVE CASE STUDIES
In this chapter, I highlight some of the challenges that can be
encountered in this way of working and explore how they can be
overcome using case studies from practice. There are some fail-
ings to this way of working. It has an inherent bias in the way it
was designed. I have a preference for extroversion on a Myers
Briggs Inventory, which means I tend to receive energy from
talking and I access better thinking through talking. I have aimed
to temper the visioning process over the years with feedback
from self-reported introverted leaders and coaches. I have added
in further refection prompts and more time to capture things in
writing, and to slow the process down a little in order to deepen
into the learnings and to not spend the whole day with one of us
talking at all times.
Many extroverts have a tendency to access their thinking through
their talking, so my biases in this process were apparent in the exer-
cises in the Positive Vision Day programme designed to be verbal
ones. These are set up to lead the client to deeper insights. However,
after discussions with clients and leaders who identify as introverts,
they often prefer to do their thinking, then their talking. To enable
more of this, I have, over the years, added in more written pre-work
exercises to prepare the journey of change for the client before the
day of coaching. There is now more structured time within the
Vision Day process for writing and then sharing verbally versus shar-
ing and then writing.
DOI: 10.4324/9781003220657-8
142 WHO BENEFITS?
FOR COACHES
There are some other potential problems, questions and practicalities
to consider with this way of working, which are worth highlighting
here.
Over the years, I have found there have been times when clients
have been keen for the whole day but not wanted to travel (Bath is
90 minutes by train from London) and have asked if I will deliver the
Vision Day at their ofces. I hold frm about the importance of
travelling away from the ofce and would encourage you to do the
same. There appears to be a beneft in geographically moving away
from day-to-day life problems to access a bigger, brighter vision of
life. Many clients report the journey is a positive experience; how-
ever, there have been times of clients showing up in the wrong
place, their satnav giving wrong directions or trafc jams or train
delays. These are things that can throw the day of to a bad start and
lose valuable time. This can cause the coach to feel panicked, which
can then afect the mood and sense of spaciousness that we are trying
to create. It obviously can cause stress and/or frustration, maybe
even resentment in the client who is using up time and energy trav-
elling to the Positive Vision Day. At frst, I was always very cautious
and a little nervous about what “state” the client would turn up in
and worry that they might feel resentment about being the one to do
the physical work of the travel, but I have become more secure in
witnessing hundreds of leaders now turning up, often refreshed and
excited to be in a diferent city with a diferent start to their day.
Mostly, in over a decade of coaching in this way, I would say late
arrivals or getting lost/wrong venue and so on has happened less
than a handful of times. Mostly, leaders plan well. For us, as their
coach, ensuring clear explicit instructions about the best way of
travel and accurate travel times, building in aspects about the time of
day or being aware of any potential issues due to weather or infra-
structure is important communication in the lead up to the day.
If a client complains they are too busy to travel to a Positive
Vision Day, I recommend that they do not choose this style of
coaching, or we choose a time further ahead in the diary when they
can carve out the time to engage in this way of working.
nature are hugely restorative and regenerative for leaders. This day
of positive visioning that I am advocating was designed as an
executive day retreat, which gives a mix of time inside with access
to books, papers and pens and cofee, and with a beautiful view and
some time outside and then time back inside again to capture learn-
ings and do action planning.
The mix makes it engaging and diferent from an ordinary day at the
ofce or a traditional coaching session, and yet it is not so far removed
to be considered of the wall. This helps clients say yes to a day that is
nature based without needing to be utterly immersed all day.
There are many other areas that I have learned to develop and
change as I have received feedback and learned how to improve this
approach. It continues to be a work in progress. As coaching in
nature continues to be a growing trend, I suspect and hope coaches
and leaders will use more nature-led techniques and more time in
nature will be a normalised development.
Working with clients on a day retreat in nature, encouraging
them to have a personal positive vision is not something I could do
every day of the week, nor would I advocate for other coaches to
coach in this manner all the time. It is too intense, too special. It is
like a rich food that should be savoured and made more pleasurable
but not be overindulged in. A six-hour coaching session of deep
listening, even if in a beautiful and inspiring setting, even with ener-
gising time outside in nature, needs preparing for and honouring the
space for yourself as a coach as well as for clients.
So if I am not advocating coaching like this all the time, what am
I suggesting? I see this as an invitation and an opportunity to freshen
up and add to your coaching ofering by introducing this to your
clients. During the last 20 years, I have supervised and attended mul-
tiple trainings and conferences with coaches. I have noticed that
experienced coaches move through a cycle of learning – initially
being amazed and delighted with the privilege and honour that they
feel when listening and helping a client. They become immersed in
the feld and their own personal journey of professional and personal
development, and then after 5–10 years, I notice that some coaches
can start to lose engagement, motivation or interest. This can be if
they fnd it hard to recruit clients and for some others it can be the
opposite and can end up so busy and overworked that they feel
overwhelmed, jaded or lacking excitement in their coaching.
CHALLENGES AND PRACTICAL CONSIDERATIONS 151
This way of coaching is an antidote to this. It brightens and
freshens up the coaching ofering, creates memorable impact for the
clients and it turns out something rather magical happens that I
hadn’t anticipated.
There is an unexpected positive impact for the coach when we
coach in this way: an enlivening reconnection with self, nature and
clients. I only started to appreciate the surprising nature of this a few
years ago and I can now see it is what Richard Boyatzis et al. in their
book Helping People Change1 would refer to as “emotional contagion”.
Clients report an increase in wellbeing and feeling better about
their leadership when they leave with a personal vision, one that
galvanises them towards change and renewed energy in their leader-
ship of themselves and of their teams, and alongside clients’ reports
of positive outcomes, it turns out coaches beneft too.
When I read Richard Boyatzis’ Intentional Change Theory in his
book published in 2019 Helping People Change,2 I wanted to shout
yes! yes! yes! all the way through reading it.
Here was one of my favourite writers and researchers (Resonant
Leadership, Primal Leadership)3 a world renowned distinguished
professor and his colleagues demonstrating and sense-making from
50 years of peer-reviewed research on the other side of the world the
very phenomena that I had been noticing from my two decades of
practice, my thousands of hours of being at the coaching coalface
and teaching and mentoring other coaches.
Their studies span more than 50 years of research which is almost
as old as I am – their in-depth research began in 1967, a year after I
was born. It is a mix of longitudinal studies, large-scale research,
coaching case studies and hundreds of thousands of participants in
their leadership and coaching courses, programmes and research.
In essence, their research shows that the “excavating and articula-
tion a personal vision is crucial”.4 People need a personal vision that
is enlivening to them. This creates positive emotions which gives
them the energy and motivation to intrinsically take action. When
the coach uses a compassionate vision-based approach, the clients are
more likely to experience coaching as life enhancing, see themselves
more positively and holistically, connected to their values strengths
and purpose and it is this that enables them to be more able to initi-
ate and sustain change. And using this type of approach makes the
coach feel enlivened too.
152 WHO BENEFITS?
Katherine’s story
I’d been working in senior management for some time, and I knew what
my next move was likely to be. I wanted to fgure out whether it was
something that I truly wanted or just the next of the logical steps I felt I
was “supposed” to take. I also wanted to think through how I would posi-
tion myself to make that change. I’ve always been a “doer” and a people’s
person. It was time to build on my leadership skills.
When I started the Vision Day, I worried it might be a bit woolly for me,
but it gave me the headspace I needed to do some big thinking. At that
stage, I was concerned with how I could position myself to be the next
country head. I’ve always got brilliant results and I’ve always been pro-
moted, but I think the one thing that was holding me back was my outspo-
ken approach. As a result of the work we did at the Vision Day, people saw
me evolve and become a better leader across the board.
The 80th Birthday exercise was profound. I had always wanted to
either run a company or have my own company. My husband earned more
than me, and I had put off the thought of ever moving to another country
because it would mean he’d have to compromise his career. When the
opportunity came up to do both of those things, I dismissed it initially;
154 WHO BENEFITS?
there was no way I could ask my husband to go and live in another country
and lift the kids out of school. But then I refected on the conversations I’d
had on my Vision Day and gained a different perspective. I started asking,
“What if?”.
I had been so focussed on the impact that moving would have on every-
one else that I hadn’t been giving any consideration to how much I wanted
it. The Vision Day helped me to see things through a different lens – I had to
think about how I would feel if I didn’t do some of those things. I realised I
would end life disappointed. That was really good for me.
I refect quite often on that 80th Birthday exercise and ask myself,
“What am I doing now? Am I letting my future self down?” It’s easy to just
focus on the next step, but it’s been really valuable to have that longer
view of my life and my career. The Vision Day helped me realise what I
really wanted.
One of the ways I’ve matured through working is in this way I approach
situations like that. In the past, I either would not have told my husband at
all because I expected him to say no, or I’d have gone to him and said,
“This is what I want to do – are you with me or not?” Instead, I presented
the opportunity to him and we made the decision together.
As part of the Vision Day, we went for a walk in the countryside and
talked about where I wanted to go and other potential routes I could take
to get there. I’m interested in taking on some non-exec roles in the future
and we discussed how I could ready myself to do that.
I think it’s very easy (perhaps for women especially) to focus exclu-
sively on the job you’re doing right now. Often, you’re juggling a lot, you
don’t take the time to sit back and refect on what you could be doing to
help yourself and advance forward.
For me, joining committees and boards felt like a luxury – time doing
that would mean I wasn’t doing such a good job at my organisation or that
I was compromising time with my children.
Visioning helped me to understand what the long-term gain could be
from that time investment. It helped me to position it to myself and to
others. I’ve since joined a board here and it’s helping me to get a more
external broad view. I’m gaining a lot of extra knowledge that I’m then
able to bring back to the business.
Before I had the coaching, I struggled with breaking through to the
next level. During coaching, I beneftted from external perspective. Now
I fnd that I am a more holistic leader.
It’s not ambiguous, open-ended coaching – it’s about you realising
what you want and then planning steps to meet that goal.
CHALLENGES AND PRACTICAL CONSIDERATIONS 155
For some leaders, the issue is not about moving up the corporate
ladder; it is a chance to deal with what happens when the body says
no, or you feel like you’ve lost your way or are burning out.
Increasingly, I am fnding clients come to Positive Vision Days
feeling like this. They are often exhausted, low in resourcefulness
and very scared to make changes to their lives despite the fact they
are clearly close to breaking down. I note that often as soon as such
clients arrive into the spaciousness of a Vision Day and look out onto
beautiful green hills, they start to cry. Tears are a sign of the release
and the pent-up frustration; this is true for both men and women.
These are often high achievers and so asking for help in the frst
instance feels vulnerable and out of character. A Vision Day can be
a useful intervention when people are in this state as it is a high-
impact, intensive intervention without too much time commitment
needed from them. The promise of “hope” that they will leave
clearer and more energised is motivating to them. Oftentimes, I fnd
the Vision Day is merely the “permission slip” to start living life in a
more sustainable manner.
When I frst spoke with Olivia, she was burning out very visibly.
She was deeply unhappy at work, had been overworking and felt she
couldn’t stop this cycle. Her wellbeing and mental health were suf-
fering to the point she felt she had even lost the ability to focus or
concentrate. She was in a high-powered role and was immersed in
corporate life. Olivia is happily married, a beautiful home in the
countryside with two dogs and spent some time abroad each year.
She felt very over-identifed with work, overly fxated on the status
and the material success that this gave her and couldn’t see how she
would cope without it. I had a hunch the decision to leave her job
had already been made.
The stressful period at work had resulted in weight gain, poor
sleep and no exercise due to a long commute and high levels of
exhaustion. Weekends were spent sleeping or resting and outside of
work activities were not receiving attention.
The Vision Day acted more like a catalyst and a container to sup-
port many of the dreams and ideas she had already been half thinking
about.
Paige’s story is an example of when somebody is in quite an
extreme need of change, and the intensive nature of the programme
lends itself well to the situation. Once Olivia knew the session was
156 WHO BENEFITS?
booked, she threw herself into the pre-work and took time of prior
to the day to prepare herself. I was worried about whether she
would be able to sustain energy throughout six hours as she was
reporting poor levels of concentration. When she arrived, she was
clearly tired and mentally sufering; so I took things gently and
slowly and checked in regularly, but her energy seemed to rise
throughout the day.
The intensive day of coaching helped her see a positive vision of
herself that existed outside work – a vision emerged through the day
of spending her time consulting and writing fction, working more
on her health and wellbeing with her husband. She wished to spend
more time in nature walking her dogs, eating better and spending
more time in America.
Olivia signifcantly changed her way of living after the Vision
Day. She now writes crime fction, has won an award for her writ-
ing, ofers coaching and consultancy on her terms and spends more
time with her husband and dogs in nature and ensures she travels
regularly for her retreats abroad. It’s not all plain sailing as she can
fnd herself drawn back into high-pressured projects, but her energy
and wellbeing have vastly improved. She has a sense of peace found
by aligning herself to what is genuinely important to her rather than
chasing money or status.
I suspect she would have arrived at this place herself eventually,
but the Vision Day acted as the catalyst towards inner peace.
Paige’s story
I had been really struggling with a situation at work when I went for coffee
with a friend who told me – I think helpfully – that I looked like I was dying.
The Vision Day was recommended to me by this friend.
She could see that I needed to get my head above the parapet, to fg-
ure out how I might resolve the situation I was in, but also to make sure I
wouldn’t fnd myself in that same position again in the future.
I had completely lost my ability to concentrate for very long. My friend
told me that there was a lot of variety in the day which she thought would
give me the headspace I needed to refect properly. I needed to be able to
walk away at the end of the day with something that I could start to use
straight away – even if that were simply a sense of what my future might
CHALLENGES AND PRACTICAL CONSIDERATIONS 157
look like – even if I had no idea how I was going to achieve it. I needed
something to give me hope that I could get through what I was doing.
I really wanted to get the most out of the day and took a couple of days
off in the lead up, to try to put my fnger on what was getting in my way.
Had I not done that part on my own, the Vision Day would defnitely
have helped me get there. Having done that work though, I was able to
accelerate through, focussing on exactly what needed to change and how
I could achieve that.
By the end of that day, I had decided to hand in my notice. I think I already
knew that was the answer, but I was fnding it diffcult to accept; I’ve worked
at a high level in organisations and consequently I’ve earned a lot of money.
The fundamental light-bulb moment for me though – that I actually man-
aged to get to before the Vision Day – was that it isn’t about the money. You
can’t pay me enough money to be that unhappy. That was a real fundamen-
tal shift in my thinking, and it has helped me to break the cycle.
What came out of the day was resilience: the ability to hold frm and
not panic when I felt uncertain about that decision.
The thing I valued most about that experience is the space to think and
the sense of really being listened to. I really learnt a lot about coaching
itself from that day too – it was helpful to me professionally as well as
personally.
Something that comes back to me time and again is the visualisation
exercise: I had to imagine being 70 or 80 years old and to talk about what
that looked like. It was a very powerful thing for me. I wasn’t thinking
about money or success, I was thinking about my relationships and my
lifestyle. I do hold that in mind – it’s something that keeps me on track
when I’m offered a lot of money to go back and be a human resources
(HR) director, and I wonder, would it be so bad for a few years? But I know
that’s not what I want. I’m holding frm!
The Positive Vision Day was a peaceful and energising space. It’s very
thought-provoking and it’s very supportive. Before I had coaching, I strug-
gled with acknowledging what was important to me. During coaching, I
beneftted from space and attention. Now I fnd that I am more peaceful.
At the time, it was hard work. I think making decisions – even when
they’re the right decisions – is quite stressful. But I feel peaceful now.
And sometimes, a Vision Day can be used to help you realise the
promotion being dangled in front of you, whilst looking good on
paper, might not be the right answer for you.
158 WHO BENEFITS?
When Jim came for a Vision Day, his brief was about increasing
his confdence so he could become the next chief executive ofcer
(CEO) as the CEO was retiring and building a succession plan. The
Vision Day was for Jim to really understand whether he wanted this
and how it could work for him. He was struggling with his conf-
dence and pictured the role being a harsh step up that wouldn’t suit
his personality or his life and balance goals as he was recently married
with a small child.
I was concerned if the Vision Day process would work as well for
him as he worked in a beautiful setting, and so the views and the walk
in nature weren’t fresh and new to him as they often are for those
travelling from a city-based ofce. In the end, I think it modelled
something about the importance of spaciousness, the importance of
taking time and space to think things through and prepare for big set
pieces at work. Here is how he described his experience.
Jim’s story
There were two goals. One was to really step up within my role at the
time. I wanted to create a marked difference in the way I approached the
job and was seen within it. The other was to fgure out whether I wanted to
take the next step in my career, and if so, what the gap was between me
and it.
At the time, I was one of seven directors, and our CEO was making
noises about leaving. I knew that it was down to myself and one other
internal candidate in line for the position. Before I threw myself at the
challenge, I needed to be sure it was what I really wanted.
One exercise that really stuck in my head was the 80th Birthday Party
one. It was hugely powerful, and I think of it often. It was very vivid and
very moving and required a lot of trust. It’s something I still talk about a
lot with my wife – we both understand the journey, what it might look like.
It helps to know where you want to be and, in my experience, it actually
melts doubt.
As it turns out, my CEO moved up to become group CEO, and instead
of replacing him, they looked for a managing director (MD) for our part of
the business. I was aware that this wasn’t quite the role I wanted – it would
be frustrating because some of the directors would report to group CEO,
yet the MD is responsible for their areas. I decided to go for it anyway.
CHALLENGES AND PRACTICAL CONSIDERATIONS 159
I wanted to come a really close second in the race. When the idea of
applying for the position frst came up, my head was full of insecurity. But
in a fairly short space of time, we managed to get what was initially very
chaotic in my mind to be really quite ordered.
The Vision Day helped increase my confdence. I now keep “well done
list” of the things that I’d achieved during the week – I would set myself
challenges to deliver. It reminded me of how much I was doing, of how
capable I am.
I took the two days off before the interview to rehearse, and I’m so
glad I did because the feedback was that the interview was excellent.
I was delighted about that. In the end, rather than just appoint an MD,
they also created the role of chief operating offcer, which is the position
I’m in now.
I couldn’t be happier, to be honest – the job I’m doing is great and it
was a gentle step rather than a brutal one. It did exactly what I wanted it
to do.
Without the Positive Vision Day, I would not be in this position. I would
probably have come a distant second and would now be one of many
reporting to the MD. Instead, we’re partners in the business, running the
company together. I don’t think I would have been given this level of
responsibility or recognition if I hadn’t had the clarity of thought that
came with working this way. It massively changed my life.
I’m delighted for them. They look buoyant, vibrant and alive and I
think back to how they were on their Vision Days. Gav was a
fatigued and frustrated creative designer and the Vision Day brought
up a lot of pent-up emotion for him. Gemma was an exhausted
mum, feeling her confdence and energy ebbing away. Life felt out
of control for both of them.
As Gem says:
They both felt they had lost their way in London. They were both
Scottish and had planned to go to London for three years and then:
They had been in London for over seven years when I frst met
them, and they felt it was sucking them into a vortex and they were
losing touch with themselves.
“When I came to Bath you made me take a step back and realise
there is something in life beyond work. We looked at all aspects,
even health. I realised I wanted to live somewhere else. Bath was like
being in a sunny Edinburgh and I went home to Gav and said we are
going to move home! It looks us two years, but we did it!”
CHALLENGES AND PRACTICAL CONSIDERATIONS 161
Gav laughs at his wife’s story and says softly, “We’d always known
we wanted to go back, but we had both forgotten”.
Both of them said how “freaky” it felt having to talk about them-
selves. “Gems and I are the sort of people who are sensitive to every-
one else’s needs, so we always ask about others but rarely talk about
ourselves. It felt incredible to be able to talk in that way”.
Gemma agreed – “I thought it would be hard, but you were so
friendly. It felt like having a wise guru there piecing it all together.
It felt like a Spa. It felt indulgent”.
Gemma tells me “we feel so grateful”. She reached behind her
onto a shelf crammed with art books and folders and she plucked out
her Vision Day folder – we chuckled at how old the design looked.
“Look”, she laughed. “This has survived three house moves”!
“Here’s my timeline after the 80th birthday. Wow look, I DID
have my second child at 36, we DID move out of London. We DID
move home to Scotland. We DID buy a house by the sea. We DID set
up our own business”.
We were all three agog at how much had “come true” 12 years on.
At the time, they were mere hopes and imagination in an
exhausted 35-year-old mind.
“Let’s hope I get that 80th birthday party in the South of France”!
Gemma said.
“The reverse 80th birthday party road trip is genius. I’ve tried it
out on my friends, but I can’t do the journey as well as you. When
you made me close my eyes and imagine my 80th birthday party.
Who was there, what were we doing and then work backwards
through the years? As a 35-year-old it was hard to think fve years
ahead, let alone 45 years. Then the little twist of working backwards,
envisioning what you wanted to achieve by when. It was eye open-
ing and revelatory”.
I was struck once more about the staying power of the day – the
way that one day of Time Out can renew and sustain for over a
decade. Seeing the same couple thriving and joyful in their late 40s
contrasted with how stressed and lost they were in their mid-30s was
heart-warming.
After our call, I went out for a walk as I had felt stuck inside too
much that day, with too many video conference meetings. It had
been raining and the weatherman warned wind. My earlier venture
out for a walk had resulted in me retreating home within fve
162 WHO BENEFITS?
NOTES
1 Boyatzis, R., Smith, M., & Van Oosten, E. (2019). Helping People Change:
Coaching with Compassion for Lifelong Learning and Growth. Boston, MA:
Harvard Business Review Press.
2 Boyatzis, R., Smith, M., & Van Oosten, E. (2019). Helping People Change:
Coaching with Compassion for Lifelong Learning and Growth. Boston, MA:
Harvard Business Review Press.
3 Boyatzis, R., & McKee, A. (2005). Resonant Leadership: Renewing Yourself
and Connecting with Others Through Mindfulness, Hope and Compassion.
Boston, MA: Harvard Business Review Press. See also, Goleman, D.,
Boyatzis, R., & McKee, A. (2013). Primal Leadership: Unleashing the Power
of Emotional Intelligence. Boston, MA: Harvard Business Review Press.
4 Boyatzis, R., Smith, M., & Van Oosten, E. (2019). Helping People Change:
Coaching with Compassion for Lifelong Learning and Growth. Boston, MA:
Harvard Business Review Press.
PART IV
WHAT NEXT?
5
Here, Peter and I talk about the four ways that coaching and Positive
Vision Days can develop and the future he sees emerging in what he
describes as the “new wave” of coaching.
Within the global coaching community, there is an acknowl-
edgement that a new paradigm is emerging; and the truth is, no one
is quite sure what to name it. We are co-creating and rebuilding this
new leadership and coaching paradigm with emerging questions
alongside our clients after the global pandemic and amidst the cli-
mate emergency.
Bigger questions are jointly being addressed. Corporate culture is
becoming more purpose-driven, and personal career trajectories are
morphing, elongating and becoming more vision and values-driven
as we all search for more personal meaning and connection to the
planet.
We discuss the emerging future of Positive Vision Days and
coaching generally in relation to the four areas that need to be incor-
porated in any future vision of coaching:
DOI: 10.4324/9781003220657-10
166 WHAT NEXT?
These four areas seemed to form the perfect structure for my discus-
sion with Peter Hawkins.
Fiona
Last time we spoke, we discussed how to expand and develop the
Positive Vision Days. We talked about the shift away from the
individual and to a sense of more servant leadership that we are now
visioning to serve other people rather than simply our own individ-
ualistic take on life. This is where you cited the limitations you
perceive within positive psychology.
Peter
Yes, but it’s not a frustration with positive psychology. I wrote
something1 from a lecture I gave in 2015, on the necessary revolu-
tion of humanistic psychology, and both positive psychology and
transpersonal psychology are extensions of humanistic psychology.
And in that chapter, I talk about the great things that humanistic
psychology did for us and its particular growth after the horrors of
the Second World War. Interestingly, a number of people who are
very infuential in that whole movement were people who had
survived concentration camps or were Jewish émigrés. Many of the
founders of humanistic psychology were European Jewish people
like Fritz Perls,2 Wilhelm Reich3 and Viktor Frankl4 and a central
question they asked was: How do we keep hope and meaning alive
in terrible situations of anguish, oppression and trauma?
And I think they achieved a lot, but …with it came a number of
shadow sides.
One of which was rampant individualism.
Another development from this shadow side was the “Me gener-
ation” which was perpetrated by Ronald Regan and Margaret
Thatcher who said, “there’s no such thing as community, just
individuals”.
PETER HAWKINS AND FIONA PARASHAR 167
And that’s led us to a world of much, much greater inequality –
the haves and the have nots.
This was accompanied by an addiction to growth through
governments focusing on increase in gross domestic product (GDP),
companies focusing on quarterly increases in proftability and the
“personal growth” movement – humanistic psychology, focusing on
personal psychological growth.
And fnally, another of the shadows, is human centricity. (Too
much attention on humans at the expense of other beings on the
planet.)
My belief is, in order to have real self-fulflment, you’ve got to be
in service of others, human and more-than-human worlds.
Paradoxically, by actually serving yourself, what we’ve created is
the age of more.5
You can be in the richest 1% of the world, but you’re always look-
ing upwards to those who’ve earned more than you. So, for example,
you’ve already made £2 million, but other people have made £10
million, which leaves you feeling inadequate. And amidst this afuence
we are seeing much, much, much greater mental illness.
Mental wellbeing does not come from material acquisition or by
focusing on our personal wellbeing. It is not by trying to fnd the
fastest escalator up Maslow’s pyramid of needs.6 It is about having a
meaningful life. It is about making a contribution to your ecosystems
in the world around you. By doing that, you get fulflment and you
can develop in tune with what your world requires of you.
It’s only in this kind of reciprocal capacity that we really discover
true fulflment and true meaning.
Fiona
And how do you reconcile that with clients I might see on their
Positive Vision Day? Sometimes they’re very, very burnt out, often
in service to others, and they’ve lost sight of who they are or what’s
meaningful to them.
How do you integrate that reconnection with self and source and
what we know nature gives us access to? How do we connect that
with being in service of the other stakeholders?
Peter
I’ll just tell a quick story. I was coaching someone on a coaching
demo recently. Someone who was very stakeholder-centric, but
from a kind of customer supplier way of thinking. “I have to
168 WHAT NEXT?
That makes sense – and to have a family, you need parents and
children. And it’s not the parents who create the child. It’s all three
that co-create the family. We have to have a coming together in
service of something beyond both parties.
And I think that means that in terms of Vision Days, we have
to help the coaches who run them. As you know, my constant
question is:
“What can we collectively and uniquely do that the world of
tomorrow needs”?
I think there is a misunderstanding of evolution and the notion of
survival of the fttest being a competition or race. That we have to
win by defeating everyone else. That’s not what Darwin was writing
about. Rather it’s about:
“Where can I fnd my unique place in the wider system”?
“Where can I best contribute and therefore become best ful-
flled”?
Evolution is always co-created between the species. In business,
an environmental niche is between an organisation, the business
ecosystem, the employees’ families and their communities and wider
ecology. So the win-win-win has to be not transactional. It has to be
always in relationship to that, to the systems that we are nested
within.
I think it’s very important on the Vision Days, not that we create
our sense of mission and vision, but we discover our purpose. We
don’t choose our purpose, we discover it.
I didn’t choose to start the fve organisations I started. Right? Life
conspired for me to be in a position where it was clear something
needed to be done. And I kept looking around. I couldn’t fnd any-
one else who was going to do it. So, you know, I end up starting
another organisation. Because I was always tuned into the next wave
about what was being required.
I think that a really important element of Vision Days is that we
are helping people really open and listen to the emergent future.
What’s coming over the horizon?
What is that?
How is their environmental niche, their ecosystem, speaking to
them?
The world around you is telling you. It is helping you discover
your purpose.
PETER HAWKINS AND FIONA PARASHAR 171
Fiona
I like that sense of opening up in order to listen to the future and
what’s emerging, the emerging future. Because we need these peri-
ods of Time Out. And the need for Time Out is escalating – it feels
to me. People are feeling this need. It’s so busy all the time, busy,
busy, busy. So busy that they can’t hear or see an emerging future.
They can’t sense an emerging vision or discover their sense of pur-
pose because there isn’t enough space or time. The war for their
attention is such that they literally cannot tune into what is needed.
So it needs that “step away” from the daily machinations to get
access to that information.
Peter
Yes, because there is something about how our perspective nar-
rows under pressure.
Fiona
Yes, that’s right. I spoke to a lovely couple that I haven’t seen for
12 years (see previous chapter). And they were saying that the ben-
eft for them was simply that opportunity to take a step back. Sud-
denly a whole perspective widened. Suddenly they could see beyond
just work, work, work, which was all they were focused on at the
time. They couldn’t think beyond to what kind of lives they wanted
to lead. Who they wanted to be? How did they fulfl their desire to
be near their wider family back in Scotland?
They now live back there and are very happy. They have every-
thing that they had envisioned 12 years ago. But they are also right
that this change is not possible without the perspective that we get
only by stepping back or stepping out. It widens our perspective.
Fiona
The other area that I found very interesting when we last spoke
was the temporal perspective. I came to the Vision Day idea by
exploring the human relationship with time. Time perspective,
which is about our relationship with future, past and present, and
how we relate to each of those time constructs.
The researchers of time perspective theory also refer to a “tran-
scendental” future, which is one’s relationship with one’s belief
172 WHAT NEXT?
system about what happens when you die. But that’s as far as they
go. And I think you’re keen to explore further than that – going
forward generations. Imagining the legacy of your children’s chil-
dren’s children’s children.
This could be an interesting way of looking towards the future
during Vision Days.
Peter
Yes, we think about immediacy of time. I like the Bill Sharp stuf
about Three Horizon thinking.8
We get caught in the frst horizon of:
What’s your budget and revenue targets?
What do we need to achieve today? This week? This quarter?
We don’t see the longer picture. The third horizon of the long-
range future in order to come back to the second horizon of what
we need to innovate for the more immediate future.
It’s interesting, I’ve just written about patience. I went back to the
true meaning of patience and I liked how it refers to being able to see
beyond the immediate. When we embrace this, what may feel awful in
the moment suddenly becomes bearable, because we can see it in a
wider time horizon. Delayed beneft, delayed gratifcation.
I’ve also been very struck by what is now popularly termed “sev-
enth generation thinking”. Roman Krznaric,9 author of The Good
Ancestor, tends to talk about the seventh generation to come, but I
think we have to go back in order to go forward. One of the great
gifts of getting older and becoming a grandfather is that time goes
faster and it’s relative. A lot of old people say time goes so fast.
When I was eight or nine, waiting for Christmas or your birthday
or the school holidays felt like a lifetime. But it’s also relative, you
know, when you’re eight years old, a week is quite a large percent-
age of your lifetime.
Whereas when you get to our age, it’s not just that a week is a
small percentage of 70 years. It’s that I have direct connection with
my grandmother who was alive in the 1880s. I talked to people who
fought in the Boer war and they talked to people who were at
Crimea – so it’s like a direct connection.
I can go back to the 1880s, and I have grandchildren who will be
alive in the 2180s. So now I’ve a felt sense of a 200-year living chain.
Another story, my father asked me to take his funeral. And he
wanted the cremation to be before the memorial service with just
PETER HAWKINS AND FIONA PARASHAR 173
the immediate family. And he asked me to do what I did previously
for my mother. To give on behalf of the family, a farewell to the
cofn just before the cofn leaving to be cremated.
My father had two sons. There were six grandchildren and their
partners and about ten great grandchildren. I had his great grand-
daughter, my granddaughter and my brother’s granddaughter, both
four, on my knees while I was singing the last hymn. And I said to
them, “Look, I need you to get of my knee because I’ve got to go
and say goodbye to great grandpa on behalf of all of us”.
My granddaughter said, “I am coming too”.
My brother’s granddaughter said, “So am I”.
I thought, “Okay, yeah, I didn’t choose this…but this is what is
emerging”.
I walk up with two four-year olds to the cofn, get them both to
hold my left hand. I put my right hand on the cofn. And that
moment, it was like the electricity of generations going through me.
It wasn’t that I could simply feel my grandchildren. It was as if I
could feel generations fowing through me. It went way beyond my
father, my grandfather in one direction and beyond, my grand-
daughter and great niece in the other. What a gift, and totally
unplanned. I was so lucky I’d had actor training because I could,
through my foods of tears, still deliver what I wanted to say on
behalf of the family without being able to use my carefully prepared
notes.
Fiona
Was it their gift to all of you?
Peter
Who created that gift?
Fiona
Exactly! Thank you for sharing that. I mean, it is a stunning,
beautiful story and palpable example of the generations.
Fiona
How do you think you could use that generational learning with
a leader on a Vision Day?
Peter
174 WHAT NEXT?
Peter
I think that’s another real element, which goes then to the spiri-
tual and ecological. Realising that we’re not doing the vision quest.
We’re working with what life is requiring and what ecology is doing
for us to enable what needs to happen, to happen.
Fiona
Yes, with these spiritual and ecological extensions, we are con-
necting to what nature’s teaching us. That we were just there as the
junior partners, as you say.
Peter
In these spiritual terms, as the minister or celebrant or shaman.
But the shaman that never believes that they are creating the
magic.
They’re just connecting the elements that need to come together;
they’re holding the space.
Fiona
Yes …and how important do you feel is the role that nature plays
in the Vision Days? In terms of helping with the transformation?
Peter
So if I link this back to something I wrote with my wife Judy
Ryde in our book on Integrative Psychotherapy.11 I wrote a chapter
asking why is mental illness accelerating so much?
And I looked at the addictiveness that we get caught in as a sub-
stitute for meaning and contribution. Acquisition addiction. Activity
addiction. All the addictions, sex addiction, work addiction.
176 WHAT NEXT?
NOTES
1 Hawkins, P. (2017). The necessary revolution in humanistic psychol-
ogy. In R. House & D. Kalisch (Eds), The Future of Humanistic Psychol-
ogy. London: Routledge.
2 Perls, F. S., Heferline, R. F., & Goodman, P. (1951). Gestalt Therapy:
Excitement and Growth in the Human Personality. New York: Dell. See
also, Perls, F. S., & Andreas, S. (1969). Gestalt Therapy Verbatim. Lafay-
ette, CA: Real People Press.
180 WHAT NEXT?
3 See, for example, Reich, W. (1975). Character Analysis (5th ed). New
York: Farrar Publishing.
4 Frankl, V. E. (1963). Man’s Search for Meaning. Boston, MA: Beacon
Press.
5 Hawkins, P., & Ryde, J. (2020). Integrative Psychotherapy: A Relational,
Systemic and Ecological Approach. London: Jessica Kingsley.
6 Maslow, A. H. (1943). A theory of human motivation. Psychological
Review, 50(4), 370–396.
7 Hawkins, P. (2017). Partnerships are not created by partners: From bar-
tering to true partnering. [online] Available at: www.renewalassociates.
co.uk.
8 Sharpe, B., & Williams, J. (2013). Three Horizons: The Patterning of Hope.
Axminster, Devon: Triarchy Press.
9 Krznaric, R. (2020) The Good Ancestor. How to Think Long Term in a
Short-Term World. London: WH Allen.
10 Van Gennep, A. (1909). Les rites de passage (in French). Paris: Émile
Nourry. Van Gennep, A. (2010). The Rites of Passage (Reprint ed.).
London: Routledge.
11 Hawkins, P., & Ryde, J. (2020). Integrative Psychotherapy: A Relational,
Systemic and Ecological Approach. London: Jessica Kingsley.
12 Hawkins, P., & Turner, E. (2020). Systemic Coaching: Delivering Value
Beyond the Individual. London: Routledge.
INDEX