Tata Consultancy Services - Wikipedia, the free encyclopedia

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Tata Consultancy Services

From Wikipedia, the free encyclopedia

Tata Consultancy Services Limited (TCS) (BSE: 532540 (http://www.bseindia.com/bseplus/StockReach /AdvanceStockReach.aspx?scripcode=532540) , NSE: TCS (http://www.nseindia.com/marketinfo/companyinfo /companysearch.jsp?cons=TCS&section=7) ) is an Indian IT services, business solutions and outsourcing company headquartered in Mumbai, India. It is the largest provider of information technology in Asia and second largest provider of business process outsourcing services in India.[2][3] TCS has offices in over 42 countries with more than 142 branches across the globe and is a subsidiary of textiles and manufacturing conglomerate Tata Group.

Tata Consultancy Services Limited

Type Traded as

Public company BSE: 532540 (http://www.bseindia.com /bseplus/StockReach /AdvanceStockReach.aspx?scripcode=532540) NSE: TCS (http://www.nseindia.com /marketinfo/companyinfo /companysearch.jsp?cons=TCS&section=7)

Contents
1 History 2 Operations & Acquisitions 2.1 Indian branches 2.2 Global units 3 Innovation and R&D 3.1 Tata Research Development and Design Center 3.2 List of acquisitions 4 US Visa Program 4.1 Recent news and developments in TCS 5 Employees 6 TCS Journey in a book 7 Recognition 8 References 9 External links

Industry

IT services IT consulting

Founded

1968

Headquarters Mumbai, Maharashtra, India Area served Key people Worldwide Ratan Tata (Chairman) S Ramadorai (VC) N. Chandrasekaran (CEO & MD) Products TCS Bancs Digital Certification Products Healthcare Management Systems Services Outsourcing BPO Software Products Revenue US$ 8.355 billion (2011 )[1] US$ 2.024 billion (2011 )[1] Total assets US$ 7.215 billion (2011 )[1] US$ 5.499 billion (2011 )[1] 202,039 (Q1, 2011 )[1] Tata Group tcs.com (http://www.tcs.com)

History
It began as the "Tata Computer Centre", for the company Tata Group whose main business was to provide computer services to other group companies. F C Kohli was the first general manager. J. R. D. Tata was the first chairman, followed by Pankaj Roy.
Total equity Employees Parent Website

One of TCS' first assignments was to provide punched card services to a sister concern, Tata Steel (then TISCO). It later bagged the country's first software project, the Inter-Branch Reconciliation System (IBRS) for the Central Bank of India.[4] It also provided bureau services to Unit Trust of India, thus becoming one of the first companies to offer BPO services. In the early 1970s, Tata Consultancy Services began exporting its services. The company pioneered the global delivery model for IT services with its first offshore client in 1974. TCS's first international order came from Burroughs, one of the first business computer manufacturers. TCS was assigned to write code for the Burroughs machines for several US-based clients.[5] This experience also helped TCS bag its first onsite project - the Institutional Group & Information Company (IGIC), a data centre for ten banks, which catered to two million customers in the US, assigned TCS the task of maintaining and upgrading its computer systems.[5]

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In 1981, TCS set up India's first software research and development centre, the Tata Research Development and Design Center (TRDDC) in Pune.[6] The first client-dedicated offshore development center was set up for Compaq (then Tandem) in 1985. In 1979, TCS delivered an electronic depository and trading system called SECOM for SIS SegaInterSettle, Switzerland. It was by far the most complex project undertaken by an Indian IT company. TCS followed this up with System X for the Canadian Depository System and also automated the Johannesburg Stock (JSE).[7] TCS associated with a Swiss partner, TKS Teknosoft, which it later acquired.[8] In the early 1990s, the Indian IT outsourcing industry grew tremendously due to the Y2K bug and the launch of a unified European currency, Euro. TCS pioneered the factory model for Y2K conversion and developed software tools which automated the conversion process and enabled third-party developers and clients to make use of it.[9]

Bombay House, the head office of Tata Group

In 1999, TCS saw outsourcing opportunity in E-Commerce and related solutions and set up its E-Business division with ten people. By 2004, E-Business was contributing half a billion dollars (US) to TCS.[10] On 9 August 2004, TCS became a publicly listed company,[11] much later than its rivals, Infosys, Wipro and Mahindra Satyam. During 2005, TCS ventured into a new area for an Indian IT services company - Bioinformatics.[12] In 2008, the company went through an internal restructuring exercise that executives claim would bring about agility to the organization.[13] In 2011, the company entered the Small and medium enterprises (SME) market with cloud-based offerings.[14]

Operations & Acquisitions

Indian branches
TCS had development centres and/or regional offices in the following Indian cities: Ahmedabad, Baroda, Bangalore, Bhubaneswar, Chennai, Coimbatore, Goa, Gurgaon, Guwahati, Kochi, Madurai, Kolkata, Lucknow, Mumbai, Mangalore, Noida, Pune, Thiruvananthapuram, Jaipur, Jalandhar, New Delhi, Jamshedpur, Hyderabad, now in Indore in 2012[15][16]

Global units
Africa: South Africa, Morocco
[17]

Tata Consultancy Services campus at Lucknow, India

Asia (Outside India): Bahrain, Beijing,[18] Hong Kong, Hangzhou, Shanghai, Indonesia, Israel, Japan, Malaysia, Philippines,[19] Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, UAE ()[20] Australia: Australia Europe: Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom North America: Canada, Mexico, USA
Tata Consultancy Services at Madhapur, Hyderabad

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South America: Argentina, Brazil, Chile, Colombia, Ecuador, Uruguay, Peru[21]

Innovation and R&D

Tata Research Development and Design Center
TCS established the first software research center in India, the Tata Research Development and Design Center, in Pune, India in 1981. TRDDC undertakes research in Software engineering, Process engineering and Systems Research. Researchers at TRDDC also developed Master-Craft (now called TCS Code Generator Framework [22]) a Model Driven Development software that can automatically create code based on a model of a software, and rewrite the code based on the user's needs.[23] Research at TRDDC has also resulted in the development of Sujal, a low-cost water purifier that can be manufactured using locally available resources. TCS deployed thousands of these filters in the Indian Ocean Tsunami disaster of 2004 as part of its relief activities.[24] This product has been marketed in India as Tata swach, a low cost water purifier.[25]

List of acquisitions
The table below gives some details of TCS' key acquisitions

Number Acquisition Company Date 1 8 October 2008 Citi Global Services Limited

Business

Country

Value US$ 505 mn

Headcount

Remarks TCS acquired key BFS domain knowledge. Expand product portfolio by acquiring rights to Quartz and ownership of Alpha and e-portfolio, enhanced presence in Switzerland and France Entry into Latin America; Access to payment processing platform Acquired core banking solution product and access to 116 customers in

Reference

Business Process India Outsourcing

12472

[26]

November, Banking TKS-Teknosoft 2006 Product

Switzerland

US$ 80.4 mn

115

[27]

November, Comicrom 2005

Banking BPO

Chile

US$ 23.7 mn

1257

[28]

February, 2006

Tata Infotech

IT Services India

[29]

October, 2005

FNS

Core Banking Product

Australia

US$ 26 mn 190

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35 countries; FNS was an existing partner for TCS Acquired life and pension outsourcing business from Pearl Group; Domain knowledge of life and pension underwriting business Access to Australian clients Acquire expertise in insurance Acquire blue-chip European customers like Ericsson, IKEA, Vattenfall and Hutchison; SITAR was TCS exclusive partner in Sweden and a non-exclusive partner in Norway. ASDC was a Singapore Airlines-TCS JV; Acquired Singapore Airlines as a major client BPO expertise in Airline and Hospitality sector Access to domestic capability; continues to be a separately

October, 2005

Pearl Group

Insurance

United Kingdom

US$ 94.7 mn

950

[30]

November 2006 May 2004

TCS Management Phoenix Global Solutions

IT Services Australia

US$ 13.0 mn

35

[31]

BPO

India

US$ 13 mn 350

[32]

May 2005

Swedish Indian IT Resources IT Services Sweden AB (SITAR)

US$ 4.8 mn

10

May 2004

Aviation Software Development Consultancy India (ASDC)

IT Services India

180

[33]

11

January 2004

Airline Financial Support BPO Services India (AFS)

India

US$ 5.1 mn 316

[34]

12

October 2001

CMC Limited IT Services India

US$33.89m 3100 (51%)

[35]

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run company.

US Visa Program
TCS was the fourth largest visa recipient in 2008, preceded by Infosys, Wipro and Mahindra Satyam.[36]

Recent news and developments in TCS

Tata Consultancy Services has managed to receive ten large deals.[37]TCS is planning to hire 60,000 Employees in Financial year 2011-2012 [38] TCS has got contract from Credit Union Australia.[39] Country's largest software firm Tata Consultancy Services (TCS) has received a multi-year, multi-million dollar contract to provide application support, maintenance and development services from US-based Air Liquide.[40] TCS is going to open its first office in Madhya Pradesh in Indore worth Rs.1000 crores. The 100 acre project, expected to be operational by 2013, will employ more than 25000 people directly and equal number indirectly. This project is the first and the biggest IT project of the state and would play a vital role in the development of Indore.[41]

Employees
TCS is one of the largest private sector employers in India with a core strength 202,039 individuals.[42] TCS has turned into the second-largest employer among listed companies after Coal India Limited.But the biggest employer in the country is Indian Railways with 16 lakhs employees.[43]TCS's BPO arm had revenues of $925 million in the year that ended in March, and 34,000 employees[44] TCS has one of the lowest attrition rates in the Indian IT industry.[45] In the past and in the present, TCS has been criticised by its employees in Public forums on its Appraisal and Promotion policies.[46]

TCS Journey in a book

A book titled The TCS Story... and Beyond published by the Penguin Group,was authored by S Ramadorai, now TCSs Vice-chairman and launched in September 2011.The book covers the 43 years journey of TCS.[47]

Recognition
As a brand, TCS is the 76th Most Trusted Brand according to The Brand Trust Report, 2011.

References
1. ^ a b c d e "2010 Form 10-K, TCS" (http://www.hoovers.com/company/Tata_Consultancy_Services_Limited/rfykhji1-1njea5.html) . Hoover's. http://www.hoovers.com/company/Tata_Consultancy_Services_Limited/rfykhji-1-1njea5.html. 2. ^ "NASSCOM List" (http://www.nasscom.in/Nasscom/templates/NormalPage.aspx?id=59704) . Press Release. NASSCOM. 2006-01-23. http://www.nasscom.in/Nasscom/templates/NormalPage.aspx?id=59704. Retrieved 2009-02-13. 3. ^ "Top 20 IT services exports firms in India" (http://business.rediff.com/slide-show/2010/jul/19/slide-show-1-tech-top-20-itcompanies-of-india.htm#contentTop) . Business.rediff.com. http://business.rediff.com/slide-show/2010/jul/19/slide-show-1tech-top-20-it-companies-of-india.htm#contentTop. Retrieved 2010-08-12. 4. ^ "Tata Consultancy Services Limited: The Pioneer in the Indian IT Industry" (http://www.icmrindia.org/casestudies/catalogue /Business%20Strategy2 /Tata%20Consultancy%20Services%20Limited%20The%20Pioneer%20in%20the%20Indian%20IT%20Industry.htm) . Case Study. ICMR. 1990-01-01. http://www.icmrindia.org/casestudies/catalogue/Business%20Strategy2 /Tata%20Consultancy%20Services%20Limited%20The%20Pioneer%20in%20the%20Indian%20IT%20Industry.htm. 5. ^ a b "Tata Consultancy Services Limited: The Pioneer in the Indian IT Industry" (http://www.icmrindia.org/casestudies /catalogue/Business%20Strategy2/Tata%20Consultancy%20Services%20Limited%20Indian%20IT%20Industry.htm) . Case Study. ICMR. 1990-01-01. http://www.icmrindia.org/casestudies/catalogue/Business%20Strategy2 /Tata%20Consultancy%20Services%20Limited%20Indian%20IT%20Industry.htm. 6. ^ Kanavi, Shivanand (720 June 2004). "Megasoft". Business India: 4654 7. ^ "Indian software keeps Swiss securities safe" (http://www.swissinfo.ch/eng/archive.html?siteSect=883&sid=957178&ty=st)

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. Swissinfo.com. 2002-01-14. http://www.swissinfo.ch/eng/archive.html?siteSect=883&sid=957178&ty=st. 8. ^ "TCS acquires TKS Teknosoft" (http://www.financialexpress.com/news/tcs-acquires-swiss-firm-tksteknosoft/182435/) . The Financial Express. 11 January 2006. http://www.financialexpress.com/news/tcs-acquires-swiss-firm-tksteknosoft/182435/. 9. ^ "IT Man of the Year: Standing Tall" (http://dqindia.ciol.com/content/top_stories/2004/104122201.asp) . Cover Story. Dataquest India. 2004-12-22. http://dqindia.ciol.com/content/top_stories/2004/104122201.asp. 10. ^ Kanavi, Shivanand (720 June 2004). "Megasoft". Business India: 52 11. ^ "Star Performer Goes Public" (http://www.hindu.com/2004/06/15/stories/2004061502001000.htm) . Editorial (Chennai, India: The Hindu). 2004-06-14. http://www.hindu.com/2004/06/15/stories/2004061502001000.htm. 12. ^ "TCS launches the countrys first bioinformatics product" (http://www.expresscomputeronline.com/20040802 /indianews03.shtml) . The Indian Express. 8 February 2004. http://www.expresscomputeronline.com/20040802 /indianews03.shtml. 13. ^ "Eye on future, TCS in revamp mode" (http://www.hindustantimes.com/StoryPage/StoryPage.aspx?sectionName=NLetter& id=c96ab585-b99a-4521-9939-18d8253cf710&MatchID1=4924&TeamID1=4&TeamID2=2&MatchType1=1& SeriesID1=1244&PrimaryID=4924&Headline=Eye+on+future%2c+TCS+in+revamp+mode) . Hindustan Times. 12 February 2008. http://www.hindustantimes.com/StoryPage/StoryPage.aspx?sectionName=NLetter&id=c96ab585b99a-4521-9939-18d8253cf710&MatchID1=4924&TeamID1=4&TeamID2=2&MatchType1=1&SeriesID1=1244& PrimaryID=4924&Headline=Eye+on+future%2c+TCS+in+revamp+mode. 14. ^ "TCS targets SME market with cloud computing" (http://www.computerweekly.com/Articles/2011/02/15/245449 /TCS-targets-SME-market-with-cloud-computing.htm) . Computer Weekly. 15 February 2011. http://www.computerweekly.com/Articles/2011/02/15/245449/TCS-targets-SME-market-with-cloud-computing.htm.fdaf 15. ^ http://abhisays.com/sofware-companies/office-locations-of-tcs-in-india.html 16. ^ http://www.tcs.com/worldwide/india/Pages/default.aspx 17. ^ "TCS plans Morocco foray with 500-strong unit" (http://www.expressindia.com/news/fullstory.php?newsid=78005) . Express Online. 12 October 2006. http://www.expressindia.com/news/fullstory.php?newsid=78005. 18. ^ "China Joint Venture with Tata Consultancy Services" (http://www.chinaeconomicreview.com/it/2007/09/18/china-jointventure-with-tata-consultancy-services.html) . China Economic Review. 2007-12-18. http://www.chinaeconomicreview.com /it/2007/09/18/china-joint-venture-with-tata-consultancy-services.html. 19. ^ [1] (http://www.tcs.com/worldwide/asia/locations/philippines/Pages/default.aspx) 20. ^ http://www.tcs.com/worldwide/middle_east_africa/locations/uae/Pages/default.aspx 21. ^ "TCS bets on growing economy of Peru" (http://timesofindia.indiatimes.com/business/TCS-bets-on-growing-economyof-Peru/articleshow/6213917.cms) . Times of India. 2010-07-25. http://timesofindia.indiatimes.com/business/TCS-betson-growing-economy-of-Peru/articleshow/6213917.cms. 22. ^ [2] (http://www.tcs.com/resources/brochures/Pages/TCSTechnologySolutions-TCSCodeGeneratorFramework.aspx) 23. ^ "When Outsourcing Loses Human Element" (http://www.iht.com/articles/2005/05/26/business/tata.php) . International Herald Tribune. 2005-05-27. http://www.iht.com/articles/2005/05/26/business/tata.php. 24. ^ "Improving Our World - IEEE Annual Report(page 4)" (http://www.ieee.org/portal/cms_docs_iportals/iportals/aboutus /annualreport/2005/IEEE-AR05-Section1.pdf) . IEEE. 2005. http://www.ieee.org/portal/cms_docs_iportals/iportals/aboutus /annualreport/2005/IEEE-AR05-Section1.pdf. 25. ^ "Tata launches Swach water filters" (http://www.deccanherald.com/content/40000/tata-launches-swach-water-filters.html) . Deccanherald.com. http://www.deccanherald.com/content/40000/tata-launches-swach-water-filters.html. Retrieved 2010-08-12. 26. ^ "Tata Consultancy Services To Acquire Citigroup Global Services for $505 million" (http://www.ciol.com/News/Mergersand-acquisition/News-Reports/TCS-acquires-Citigroup-Global-Services-for-$505-mn/81008111295/0/) . CIOL. 2008-10-08. http://www.ciol.com/News/Mergers-and-acquisition/News-Reports/TCS-acquires-Citigroup-Global-Services-for-$505mn/81008111295/0/. 27. ^ "TCS acquires Swiss firm TKS-Teknosoft" (http://www.financialexpress.com/news/tcs-acquires-swiss-firm-tksteknosoft /182435/) . Financial Express. 11-01-2006. http://www.financialexpress.com/news/tcs-acquires-swiss-firm-tksteknosoft /182435/. 28. ^ "TCS Buys Comicrom for $23M" (http://www.redherring.com/Home/14363) . Red Herring. 11-07-2005. http://www.redherring.com/Home/14363. 29. ^ "Tata Infotech to merge with TCS" (http://www.siliconindia.com/shownews/Tata_Infotech_to_merge_with_TCSnid-28806.html) . Silicon India. 2005-07-18. http://www.siliconindia.com/shownews/Tata_Infotech_to_merge_with_TCSnid-28806.html. 30. ^ "TCS stakes its claim in BPO with Diligenta" (http://www.ovum.com/go/content/c,64433) . Ovum. 04-2006. http://www.ovum.com/go/content/c,64433. 31. ^ "TCS acquires IT consultancy firm for A$15m" (http://www.itwire.com/content/view/7061/598/) . ITWire.com. 11-12-2006. http://www.itwire.com/content/view/7061/598/. 32. ^ "Tata acquires Phoenix India arm" (http://www.computerweekly.com/Articles/2004/05/11/202355/tata-acquires-phoenixindia-arm.htm) . ComputerWeekly.com. 05-11-2004. http://www.computerweekly.com/Articles/2004/05/11/202355/tataacquires-phoenix-india-arm.htm. 33. ^ "TCS buys out Singapore Airlines' stake in ASDC" (http://www.hindu.com/2004/03/10/stories/2004031003241500.htm) . Chennai, India: The Hindu. 03-10-2004. http://www.hindu.com/2004/03/10/stories/2004031003241500.htm. 34. ^ "TCS buys 75.1% stake in AFS from Swissair" (http://www.rediff.com/money/2003/may/06tcs.htm) . Rediff.com. 05-06-2003. http://www.rediff.com/money/2003/may/06tcs.htm. 35. ^ "TCS TCS oulines vision for CMC" (http://www.hindu.com/thehindu/2001/10/18/stories/06180008.htm) . 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36. ^ "Indian Firms, Microsoft Top H-1B List" (http://www.businessweek.com/technology/content/feb2009 /tc20090223_946195.htm?chan=rss_topStories_ssi_5) . News. Businessweek. 2009-02-24. http://www.businessweek.com /technology/content/feb2009/tc20090223_946195.htm?chan=rss_topStories_ssi_5. 37. ^ http://www.topnews.in/tcs-bags-10-new-large-deals-2259153 38. ^ http://www.hyderabadwalkins.in/news/295-tcs-to-hire-60000-employees-in-financial-year-2011-2012 39. ^ http://www.moneycontrol.com/news/buzzingstocks/tcsgetscontractcreditunionaustralia;stockup_532351.html 40. ^ The Times Of India. http://economictimes.indiatimes.com/tech/ites/tcs-bags-multi-million-dollar-contract-from-air-liquide /articleshow/7843270.cms. 41. ^ The Times Of India. http://timesofindia.indiatimes.com/city/indore/TCS-project-finally-sees-the-light-of-the-day/articleshow /9792437.cms. 42. ^ "Jacob Antony" (http://www.jacobantony.com/tcs-employee-strength-crosses-2-lakhs/) . Jacobantony.com. 2011-07-22. http://www.jacobantony.com/tcs-employee-strength-crosses-2-lakhs/. Retrieved 2011-07-22. 43. ^ http://www.telegraphindia.com/1110509/jsp/business/story_13957686.jsp 44. ^ Tripathy, Devidutta (24 August 2011). "India TCS outsourcing chief sees no impact of global crisis" (http://www.reuters.com/article/2011/08/24/idUSL4E7JN15N20110824) . Reuters. http://www.reuters.com/article/2011/08 /24/idUSL4E7JN15N20110824. 45. ^ "TCS Delivers Growth, Maintains Operating Margins in Q1; Revenues at $1.5b, Up 21%..." (http://www.reuters.com/article /pressRelease/idUS143871+16-Jul-2008+PRN20080716) . Reuters. 2008-07-16. http://www.reuters.com/article/pressRelease /idUS143871+16-Jul-2008+PRN20080716. Retrieved 2010-07-16. 46. ^ "TCS Employee discussions on Appraisal,HR policies" (http://www.dexternights.com/2010/03/20/tcs-to-increase-the-shareof-band-d-ahead-of-annual-hike/) . Dexternights. 2010-03-10. http://www.dexternights.com/2010/03/20/tcs-to-increasethe-share-of-band-d-ahead-of-annual-hike/. Retrieved 2011-01-10. 47. ^ http://business-standard.com/india/news/no-one-ever-wrotebook-about-tcs/449412/

External links
Tata Consultancy Services website (http://www.tcs.com/) TCS Certifying Authority (http://www.tcs-ca.tcs.co.in) TCS Advanced Technology Center (ATC) (http://www.atc.tcs.com/) TCS in Tata Group (http://www.tata.com/tcs/) SME Industry Solutions(TCS iON) (http://www.tcsion.com/dotcom/TCSSMB) Retrieved from "http://en.wikipedia.org/wiki/Tata_Consultancy_Services" Categories: Companies listed on the Bombay Stock Exchange | Companies listed on the National Stock Exchange of India | BSE Sensex | Companies based in Mumbai | Software companies of India | Tata Group | Information technology companies of Mumbai | Tata Consultancy Services | Economy of Maharashtra | Economy of Mumbai | Companies established in 1968 This page was last modified on 23 September 2011 at 17:59. Text is available under the Creative Commons Attribution-ShareAlike License; additional terms may apply. See Terms of use for details. Wikipedia is a registered trademark of the Wikimedia Foundation, Inc., a non-profit organization.

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