ASSESSMENT CROWD MANAGEMENT

NAME :

CDC :
TOTAL = (100)
ROLL NO. :
MARKS/POINTS,
5-MARK/POINTS BATCH NO. :
FOR EACH DATE :
QUESTION.
(PASS MARK :75)
ALL CANDIDATES SHALL GET 75% OF TOTAL MARKS FOR PASSING EXAM.

Multiple choice .
(1) Objective: competence in Passenger ship crowd management in accordance with _____ of
the STCW Code.
(a) section A-V/1 (b) section A-V/2 (c) section A-V/2 and table A-V/2-1

Answer;__________.

(2) Crowd Management: is the ______ application of practical skills to control and direct a
crowd, both passengers and crew, in an emergency.
(a) intelligent (b) intelligent and disciplined (c) disciplined

Answer;__________.

(3) Shipboard emergency plans:_______ were developed as guidance for the master and crew
to be followed in the event of an emergency .
(a) instructions and procedures (b) instructions (c) procedures

Answer;__________.

(4) Fire Control Plan: It shows the locations, types and technical arrangements of the various
______ available onboard.
(a) Life- saving Equipment (b) fire-fighting equipment (c) Both

Answer;__________.

(5) Assessment team / on-scene command: The _______ will act as the on-scene commander.
(a) safety officer (b) staff chief engineer (c) safety officer or staff chief engineer

Answer;__________.
 (6) Passenger muster personnel: must be ______ with their instructions to Passengers as they
will look to you for leadership and guidance -
(a) positive and clear (b) positive (c) clear
Answer;__________.

(7) "We must leave this space now because we are in danger.".
(a) Connection power (b) Coercive power (c) Expert power
Answer;__________.

(8) Communication equipment

(a) UHF Radio, Telephone, Crew messengers (b) Megaphone, Hand signals
(c) UHF Radio, Telephone, Crew messengers , Megaphone, Hand signals
Answer;__________.

(9) All escape routes should be clear of ________.

(a) any obstruction (b) Chair (c) table
Answer;__________.

(10) _______ trained crewmembers are assigned to each passenger with disabilities .
(a) One (b) Two (c) Three
Answer;__________.

(11) What would you do after searching the cabin?

(a) Lock the cabin, Mark the door (b) Open the cabin (c) search again
Answer;__________.

(12) On receiving embarkation orders from Evacuation Control Team, boat groups to be led to their
lifeboat station by the _______.
(a) Boat station leaders (b) Boat Group Leaders (c) Yourself
Answer;__________.
(13) Example of Emergency Paging Code (Code announcement) Code Bravo means .
(a) Man overboard (b) Oil spill (c) Fire/emergency
Answer;__________.
(14) Seven or more short balasts and One long ballast on the ship’s whistle and/or siren and
alarm systems .
(a) General emergency (b) Lifeboat embarkation (c) Abandonship
Answer;__________.

(15) Body Language; communicates through your ___________. Your appearance gives the first
impression to your audience.
(a) posture (b) gestures, and walk (c) both
Answer;__________.

(16) vocal skills;-

(a) Tone and pace (b) Volume and diction (c) Both
Answer;__________.

(17) Verbal Skills;

(a) Short and simple words (b) Positive commands (c) Short and simple words, Positive commands
and Repeated commands
Answer;__________.

(18) Find helpers; _______ operators are often skilled in managing people.
(a) Tour (b) Enjoin (c) Radio
Answer;__________.

(19) Getting help for people with special needs ; Learn the ______ on your ship for particular
evacuation of persons in special needs.
(a) regulation (b) policy (c) code
Answer;__________.

(20) keeping order in mustering stations Checking clothing and lifejackets; Do not let people run
back to their ________ for warm clothing in an emergency .
(a) cabins (b) bar (c) rest room
Answer;__________.