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CHECKLIST

TEN STEPS TO CCPA COMPLIANCE

Ropes & Gray is committed to helping you understand how n  nderstanding what data an organization collects and how it is
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the CCPA impacts your organization and working with you to used and disclosed is essential for effective CCPA compliance;
adapt your policies and procedures to ensure compliance. The if no data map exists, jump-start the process by documenting
material flows.
following checklist is a useful tool that will help your company
n  rganizations must also determine whether personal informa-
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prepare and maintain airtight compliance standards under tion is being “sold” as that term is defined by the CCPA.
the new data privacy regime. n  s a best practice, organizations should develop and maintain
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a data inventory documenting what data they collect and store,
how it is used, and whether it is disclosed or sold.

STEP 1: Determine whether your organization STEP 4: Draft externally facing privacy notices
is in scope for the CCPA n  he CCPA requires organizations to provide information to
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n Is your organization a for-profit entity? consumers about the categories of information collected and the
(Nonprofits are not subject to the CCPA) purposes for which those categories of information are used.
n Does it collect personal information about California residents? n  rganizations must also update their online privacy notices to
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include:
n Are you a controller—that is, does your organization determine
the purposes and means of processing with respect to the – Details regarding personal information:
data (i.e., why and how data is used)? n  ategories of personal information collected
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n Are some of your data processing operations exempt from about consumers
HIPAA, GLBA and certain other federal privacy regimes? n  ources from which personal information is collected
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n Is your organization “doing business” in California? n  urpose for collecting or selling personal information
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n Does your organization meet any one of the following three n  ategories of third parties with whom personal
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thresholds? information is shared
– Revenue over $25 million – Express bans on discrimination against the exercise
– Annually buys, receives for the business’s commercial of CCPA rights
purposes, sells or shares for commercial purposes—alone – Sales and disclosures
or in combination—the personal information of 50,000 n  hether or not the organization sells personal data
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or more consumers, households or devices (must affirmatively state one way or the other)
– Derives 50 percent or more of its annual revenues from • If personal information is sold, describe categories
selling consumers’ personal information of information sold
If you answered yes to all of the above, the CCPA will likely apply to n  hether or not the organization discloses personal
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data you collect and use about California residents. Even if not, the information to others for a business purpose
CCPA may apply if business partners require compliance by contract • If personal information is disclosed, describe
or if an affiliate of your organization shares common branding with the categories of information disclosed
your organization and satisfies the above criteria.
n  onsumer rights
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STEP 2: Establish a governance structure – Describe the following consumer rights:


n To successfully comply with the CCPA, organizations n  ight to erasure (1798.05)
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must have in place appropriate compliance structures n  ight to access/portability (1798.110)
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with established roles and responsibilities. n  ight to request additional information about data
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n As a practical step, organizations may consider appointing collection (1798.110)
a formal privacy lead (or committee) with accountability for n  ight to request information about sales or disclosures
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CCPA compliance. (1798.115)
n  ight to not be discriminated against if exercising rights
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STEP 3: Develop and maintain data inventory (1798.125)
n Unlike the GDPR, the CCPA does not expressly require every – List in the online privacy notice one or more methods for
organization to develop a written record of processing. submitting consumer rights requests
STEP 5: Develop procedures for responding to n  ompanies will likely wish to add additional terms, such as:
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and complying with consumer rights requests – Allowing the company to require/request that the vendor delete
n Potential requests include: data in response to consumer rights requests and otherwise
assist in responding to consumer rights requests
– Right to knowledge, i.e., right to request information specified
in sections 1798.110, .115 and .125 of the CCPA – Prohibiting actions that could constitute discrimination
against consumers by charging different prices or offering
– Right to access, i.e., right to receive a copy of personal infor-
different services
mation the organization holds about the consumer
– Requiring appropriate data security measures
– Right to portability, i.e., right to have that personal informa-
tion in a format that is transmittable to another entity, if
provided electronically STEP 8: Draft internal privacy policies and
– Right to erasure, i.e., right to have personal information
procedures to address key issues
deleted, subject to exceptions n  o implement your CCPA compliance program across the
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organization, publish internal-facing privacy policies governing
– Right to opt out of sales, i.e., right to restrict the sale of the
how personal information is collected, used and disclosed
consumer’s personal information
n Develop procedures for verifying the identity of requesters.
n  he policies and procedures could include, among other things,
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requirements as to:
n Make available two or more designated methods for submit-
– What information may be disclosed or sold
ting requests, including a toll-free number, which may be (and
practically should be) the methods listed in the organization’s – What privacy terms should be included in contracts
online privacy notice. – How to avoid “discriminating” against consumers based
n Respond to consumer rights requests within 45 days. on the exercise of their rights
n Nondiscrimination: The organization should establish – How to handle data subject access requests (DSARs)
procedures to avoid discriminating against consumers for – Other fair information practice principles, such as data
exercising the above rights, the so-called right against minimization
discrimination, i.e., the right not to be charged a different
price or receive different services where exercising the STEP 9: Implement appropriate security controls
other rights described above, subject to exceptions.
n  nderstand what data you are protecting
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n  nderstand the risks you face
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STEP 6: Develop procedures regarding the
 nderstand the protections already in place
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“sale” of data
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n  onduct a risk assessment to weigh the benefits and costs of


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n If the organization “sells” data
improvements
– Develop procedures to allow consumers to opt out n  esign or maintain controls to respond to the risks identified,
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of such sales
taking into account the nature of the personal information your
– Place a clear and conspicuous link on webpages organization collects or stores
stating “Do Not Sell My Personal Information” n  evelop, deploy and routinely test an Incident Response Plan
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n  ink should enable consumer to opt out of sales
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n No obligations if the organization does not “sell” data STEP 10: Develop a process for ongoing
monitoring and review of the program
STEP 7: Update vendor contracts
n Integrate CCPA training into employee orientation
n Organizations that wish to fit within an exception to the and annual training
definition of “sale”—and avoid the “Do Not Sell My Personal
formation” obligations—should add contractual terms to their
n  lan for personnel and financial resources
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vendor agreements or data processing addenda restricting n  eport on program to senior leadership
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ongoing uses of data by the vendor. n  evelop a process for ongoing review and monitoring
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of the program
n  evelop a process to adapt the CCPA to forthcoming similar
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laws in other states

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