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Clause 5.4 - Consultation and Participation of Workers
Clause 5.4 - Consultation and Participation of Workers
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ISO 45001 – Clause 5.4 Consultation and Participation of Workers (/eng/news-events/139/iso-45001-–-clause-54-
06 consultation-and-participation-of-workers.html)
OCT
Provide processes, time, training and resources deemed necessary for consultation and participation;
Provide, in a timely manner, access to clear, understandable and relevant information about the OH&S management
system;
Identify and remove obstacles to participation such as failure to respond to worker suggestions, language or literacy
difficulties, policies that discourage worker participation, and minimize those that cannot be removed;
Encourage consultation with non-managerial workers relating to a range of OH&S issues
Encourage the participation of non-managerial workers in a range of OH&S activities and decisions.
It is up to the organization to determine the best way of ensuring effective consultation and participation and whether it needs
to set up formal mechanisms such as health and safety committees. While consultation is about seeking workers’ views, and
considering them, before making a decision, participation is about joint decision-making, e.g. jointly undertaking a risk
assessment and agreeing actions or being involved in deciding the organization’s OH&S policy and objectives.
For small organizations it can be effective to include all workers in discussions and decision-making, whilst in larger
organizations, it can be more effective to appoint one or more workers’ representatives. Other mechanisms for consultation
and participation include focussed team meetings, workshops, worker surveys and suggestion schemes.
The organization should ensure that processes for consultation and participation of workers include contractors and other
interested parties, e.g. people working in parts of the organization not covered by the management system, carrying out work
under the organization’s control, where relevant. This can include, for example, consultation with contractors on issues such
as dealing with hazards which might be new or unfamiliar to them.
Typical of the activities that workers can participate in include the following:
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