7/8

Technology and
Livelihood Education
Information Communications
Technology

CSS-Exploratory
Quarter 1 – Module 1
Technology and Livelihood Education – Grade 7/8
Alternative Delivery Mode
Quarter 1 – Module 1: Exploratory Course Computer Systems Servicing
First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in any work of
the Government of the Philippines. However, prior approval of the government agency or office
wherein the work is created shall be necessary for exploitation of such work for profit. Such
agency or office may, among other things, impose as a condition the payment of royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
trademarks, etc.) included in this module are owned by their respective copyright holders.
Every effort has been exerted to locate and seek permission to use these materials from their
respective copyright owners. The publisher and authors do not represent nor claim ownership
over them.

Published by the Department of Education

Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

Development Team of the Module

Writer: Ma. Emely T. Lumpas

Editors: Mela Nimfa D. Catacutan,
Rowena A. Arcega
Carina A. Ortiz Luis
Joafy P.Marquez
Reviewers: Helen N. Flora, Joafy P. Marquez,
Ma. Nimfa R. Gabertan, Brian Spencer B. Reyes
Illustrator: Cid Eduardo A. Equibal Jr.,Adriana D. Mabunga
Layout Artist: Adriana D. Mabunga, Brian Spencer B. Reyes, Heidee F. Ferrer
Management Team: DR. JENILYN ROSE B. CORPUZ, CESO VI, SDS
DR. FREDIE V. AVENDAÑO, ASDS
MR. JUAN C. OBIERNA, Chief, CID
DR. HEIDEE F. FERRER, EPS – LRMS
HELEN N. FLORA, EPS - TLE/TVL

Printed in the Philippines by Schools Division Office-Quezon City

Department of Education – NCR

Office Address: Nueva Ecija St., Bago Bantay, Quezon City

Telefax: 3456-0343
E-mail Address: sdoqcactioncenter@gmail.com
Introductory Message
For the facilitator:

Welcome to Technology and Livelihood Education Grade 7 and 8 Alternative

Delivery Mode (ADM) Module on Computer Systems Servicing!

This module was collaboratively designed, developed and reviewed by educators both
from public and private institutions to assist you, the teacher or facilitator in helping
the learners meet the standards set by the K to 12 Curriculum while overcoming
their personal, social, and economic constraints in schooling.

This learning resource hopes to engage the learners into guided and independent
learning activities at their own pace and time. Furthermore, this also aims to help
learners acquire the needed 21st century skills while taking into consideration their
needs and circumstances.

In addition to the material in the main text, you will also see this box in the body of
the module:

Notes to the Teacher

This contains helpful tips or strategies that
will help you in guiding the learners.

As a facilitator you are expected to orient the learners on how to use this module.
You also need to keep track of the learners' progress while allowing them to manage
their own learning. Furthermore, you are expected to encourage and assist the
learners as they do the tasks included in the module.

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For the learner:

Welcome to the Technology and Livelihood Education Grade 7 and 8 Alternative

Delivery Mode (ADM) Module on Computer Systems Servicing!

The hand is one of the most symbolized part of the human body. It is often used to
depict skill, action and purpose. Through our hands we may learn, create and
accomplish. Hence, the hand in this learning resource signifies that you as a learner
is capable and empowered to successfully achieve the relevant competencies and
skills at your own pace and time. Your academic success lies in your own hands!

This module was designed to provide you with fun and meaningful opportunities for
guided and independent learning at your own pace and time. You will be enabled to
process the contents of the learning resource while being an active learner.

This module has the following parts and corresponding icons:

What I Need to Know This will give you an idea of the skills or
competencies you are expected to learn in the
module.

What I Know This part includes an activity that aims to

check what you already know about the
lesson to take. If you get all the answers
correct (100%), you may decide to skip this
module.

What’s In This is a brief drill or review to help you link

the current lesson with the previous one.

What’s New In this portion, the new lesson will be

introduced to you in various ways such as a
story, a song, a poem, a problem opener, an
activity or a situation.

What is It This section provides a brief discussion of the

lesson. This aims to help you discover and
understand new concepts and skills.

What’s More This comprises activities for independent

practice to solidify your understanding and
skills of the topic. You may check the
answers to the exercises using the Answer
Key at the end of the module.

What I Have Learned This includes questions or blank

sentence/paragraph to be filled into process
what you learned from the lesson.

What I Can Do This section provides an activity which will

help you transfer your new knowledge or skill
into real life situations or concerns.

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 Assessment This is a task which aims to evaluate your
level of mastery in achieving the learning
competency.

Additional Activities In this portion, another activity will be given

to you to enrich your knowledge or skill of the
lesson learned. This also tends retention of
learned concepts.

Answer Key This contains answers to all activities in the

module.

At the end of this module you will also find:

References This is a list of all sources used in developing

this module.

The following are some reminders in using this module:

1. Use the module with care. Do not put unnecessary mark/s on any part of the
module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other activities
included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through with it.
If you encounter any difficulty in answering the tasks in this module, do not
hesitate to consult your teacher or facilitator. Always bear in mind that you are
not alone.

We hope that through this material, you will experience meaningful learning and
gain deep understanding of the relevant competencies. You can do it

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 What I Need to Know

This module was designed and written with you in mind. It is here to help you master
the nature of Computer Systems Servicing. The scope of this module permits it to be
used in many different learning situations. The language used recognizes the diverse
vocabulary level of students. The lessons are arranged to follow the standard
sequence of the course. But the order in which you read them can be changed to
correspond with the textbook you are now using.

The module is divided into four lessons, namely:

• LO 1 – Plan and Prepare for tasks to be undertaken

• LO 2 – Prepare hand tools
• LO 3 – Use appropriate hand tools and test equipment
• LO 4 – Maintain Hand tools

After going through this module, you are expected to:

1. identify and select appropriate hand tools according to job requirements;
2. check workability of hand tools;
3. use appropriate hand tools for safety and functionality; and
4. apply maintenance procedures to hand tools according to manufacturer’s
safety standards.

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 What I Know

Multiple Choice
Directions: Choose the letter of the best answer. Write the chosen letter on a separate
sheet of paper.
1. It is a handheld device that aids to carry out and accomplish a function.
A. Equipment C. Materials
B. Implements D. Tools
2. Which of the following is NOT an example of a hardware tool?
A. Diagnostic Tools C. Electro-static discharge
B. Electrical tools D. Hand tools
3. How can we prolong the safe use of our hand tools following guidelines on
Environment Safety and Health Program requirements?
A. A single tool can be used to different types of jobs.
B. All tools must be kept together in one container.
C. Clean tools with water and soap
D. Each tool must be operated according to manufacturer’s instructions.
4. To test the integrity of circuits and the quality of electricity in computer
components, you need to use
A. Anti-static mat C. Multimeter
B. Loopback Adapter D. Part-retriever
5. The following are examples of hand tools EXCEPT
A. Anti-static wrist strap C. Torx screwdriver
B. Flat head screwdriver D. Tweezers

Lesson
Using and Maintaining Hand
1 Tools
Basic safety practices in workplace, hardware and software tools, and the
disposal of hazardous materials must be observed. Safety guidelines will help protect
every individuals harm such as accidents and injury. They also help to protect
equipment from damage. Some of these guidelines are designed to protect the
environment from contamination caused by improperly discarded materials. In this
lesson, you will also learn how to protect equipment and data, and how to properly
use different categories of hand tools.

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 What’s In

Let’s play this PUZZLE:

Direction: In the puzzle below, look for at least 10 hidden tools used in
maintaining computer system.

Based on the tools given above, fill out the table below for the kind of tools
based on their uses.

Hand Tools Cleaning Tools Electrostatic Discharge Tools Diagnostic Tools

What’s New

Computer Maintenance rely on selecting the proper tools to use in testing and
repair. Using the right tool will avoid damages on any part of the computer system.
Tools range from traditional metal cutting part of a machine to an element of a
computer program where most of the information is being processed. To determine
the best tool for the job, ask the following questions:

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 1. How do I analyze the problem and the best tool for each job?
2. What is the proper way of using each specific tool provided on user’s
manual?
3. Is there appropriate training needed before using each tool?
Safe Use of Tools
Adhere to the Environmental Safety and Health Program requirement, the
following must be observed:
1. All tools be kept in good condition with regular maintenance.
2. Use the right tool for the right job.
3. Examine each tool before use and damage or defective tools should not be
used.
4. Proper operations of each tool must be based on manufacturer’s instructions.
5. Wear the right protective equipment before using the tools.

What is It

Hand Tools
Hand tools are operated with an individual’s hand and are usually not
powered to help assemble or fix hardware and components.
1. Flat Head Screwdriver – Used to loosen or tighten slotted screws.
2. Philips Head Screwdriver – Used to loosen or tighten crosshead screws.
3. Torx Screwdriver - Used to loosen or tighten screws that have a star-like
depression on the top, a feature that is mainly found on laptop.
4. Hex Driver – Sometimes called a nut driver, is used to tighten nuts in the same
way that a screwdriver tightens screws.
5. Needle-Nose Pliers – Used to hold small parts
6. Wire Cutter – Used to strip and cut wires.
7. Tweezers – Used to manipulate small parts
8. Part Retriever – Used to retrieve parts from location that is too small for your
hand to fit.
9. Wire stripper - Used to remove the insulation from wire so that it can be
twisted to other wires or crimped to connectors to make a cable.
10. Crimper - Used to attach connectors to wires.
11. Punch-down tool - Used to terminate wire into termination blocks. Some cable
connectors must be connected to cables using a punch down tool
Cleaning Tools
Appropriate cleaning tools is essential in maintaining or repairing computers.
Simple cleaning tools may just be a solutions to contact issues like the RAM and
other connectors especially computers operated in humid and dusty environment.
1. Lint-free Cloth – Used to clean different computer components without
scratching or leaving debris.
2. Compressed Air – Used to blow away dust and debris from different computer
parts without touching the components.
3. Cable Ties – Used to bundle cables neatly inside and outside of a computer.
4. Parts Organizer – Used to hold screw, jumpers, fasteners and other small parts
and prevents them from getting mixed together.
Diagnostic Tools

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 1. Multimeter – Used to test the integrity of circuits and the quality of electricity
in computer components.
2. Loopback Adapter – Used to test the functionality of computer ports.
Electro Discharge (ESD) Tools
Static Energy is easily generated by friction on carpets, tile flowing, clothing,
hair, fabric, etc. Electrostatic discharge may damage computer components and
often sensitive to ESD. To protect them from such damage, you may need to the
following:
1. Anti-static wrist strap – used to prevent ESD damage to computer
components.
2. Anti-static mat – used to stand on or place hardware on to prevent static
electricity form building up.
To prevent accidents and damage to equipment and people, proper use of a
variety of hardware, software, and organizational tools must be applied.

Proper Use of ESD Tools

1. Connect the cable to the metal chassis of the computer.
2. Wrap the strap around your wrist.
3. The connection will keep your body at the same voltage (potential) as the
computer.
4. Attach the wire on the same side of the equipment as the arm wearing the
antistatic wrist strap to keep the wire out of the way while you are working.

Proper Use of Antistatic Mat

1. Lay the computer on the mat.
2. Connect the computer to the mat with the cable.
3. Connect the mat to a reliable electrical ground with its cable.
4. Now, you and the computer are at ground potential.

CAUTION: If excessive force is needed to remove or add a component,

something may be wrong. CAUTION: Magnetized tools should not be used around
electronic devices. CAUTION: Pencils should not be used inside the computer
because the pencil lead can act as a conductor and may damage the computer
components.
Proper Use of Cleaning Materials
1. Use mild cleaning solution and lint-free cloth to clean computer cases, outside
of monitor, LCD screen, CRT screen and mouse.
2. Use compressed air to clean heat sinks.
3. Use Isopropyl alcohol and lint-free swabs to clean RAM.
4. Use hand-held vacuum cleaner with a brush attachment to clean a keyboard.

Safety Precautions
1. Unplug the power source and double check to ensure that the power source
is removed.
2. Wear rubber shoes or slippers.
3. Do not eat or drink near the workstation.
4. Remove nay high electrical conductors or any flammable materials near the
workstation.
5. Use electrostatic discharge tools if available. If there is none, do the following:

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 a. Equalize the charge between yourself and the computer.
b. Always place the components inside their anti-static bags until such time
that the component is ready to be installed.
c. Avoid generating extra static by not using jewelry, jacket, and clothes that
conduct static electricity like wool and synthetic fabrics.

Tool Maintenance
Precision instruments must be regularly calibrated to maintain the high levels
of accuracy required. If a tool or piece of equipment is damaged, do not use it because
it may be dangerous to other property.
Never leave tools lying round the workshop to avoid being lost. It may be hung
on a panel or pegboard mounted on the wall.
Measuring instruments, gauges, and meters should be stored where they
cannot be damaged by weather or impact with other tools.

What’s More

Assessment 1: Grouping of Tools

Direction: Group each tool according to category. Write (A) for ESD Tools; (B) for
Hand Tools; (C) for Cleaning Tools; and (D) for Diagnostic Tools

1. 2. 3. 4. 5.

What I Have Learned

After thorough discussion of this lesson, I was able to Yes No

1. check workability of hand tools
2. use appropriate hand tools for safety and functionality
3. secure properly all tools to avoid accidents in workplace.
4. group tools according to use, safekeeping, and maintenance.
5. apply maintenance procedures to hand tools according to
manufacturer’s safety standards

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 What I Can Do

Now that you have all the information needed, are you ready to test your ability
to name some of the needed tools in computer system servicing? If your answer is yes,
start creating a checklist of the different task to maintain the functionality of your
computer hardware.
Assessment 2: Identifying Tasks
Direction: Answer table below by identifying your everyday task on how you
prolong your computer system. Identify the tools needed for each task. Use point
system to record responses.

Scheduled Days Hardware parts to clean Tools needed Required output

Monday Keyboard Lint free Cleaned keyboard

(Example) cloth
Tuesday
Wednesday
Thursday
Friday

Assessment

Multiple Choice
Directions: Choose the letter of the best answer. Write the chosen letter on a separate
sheet of paper.
1. It is a handheld device that aids to carry out and accomplish a function.
A. Equipment C. Materials
B. Implements D. Tools
2. Which of the following is NOT an example of a hardware tool?
A. Diagnostic Tools C. Electro-static discharge
B. Electrical tools D. Hand tools
3. How can we prolong the safe use of our hand tools following guidelines on
Environment Safety and Health Program requirements?
A. A single tool can be used to different types of jobs.
B. All tools must be kept together in one container.
C. Clean tools with water and soap
D. Each tool must be operated according to manufacturer’s instructions.
4. To test the integrity of circuits and the quality of electricity in computer
components, you need to use
A. Anti-static mat C. Multimeter
B. Loopback Adapter D. Part-retriever

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 5. The following are examples of hand tools EXCEPT
A. Anti-static wrist strap C. Torx screwdriver
B. Flat head screwdriver D. Tweezers

Additional Activities

Activity 1: Graphic Organizer: Given the graphic organizer below, fill up each
space with the different tools in the given categories. Use the scoring rubrics below
to record your score.

Hand Tools Cleaning Tools

Categories
of Tools

ESD Tools
Diagnostic Tools

You can find samples of graphic organizer on this website for your reference.
https://www.researchgate.net/figure/Four-examples-of-graphic-organizers-as-visual-
supports_fig1_304013010

Criteria Excellent Satisfactory Average Poor Not at All

5 4 3 2 1
Did the student apply cleanliness in finishing the output?

Did the student present completeness in grouping tools for each of

the categories?
Did the student provide appropriate content and craftsmanship in
organizing graphics?
Did the student show creativity in using available recycled materials?

For further readings and information please visit the following websites:

• https://www.ciscopress.com/articles/article.asp?p=2086239&seqNu
m=7
• https://www.slideshare.net/HarryJamesThompson/elecrtronics-
maintaining-tools
• https://www.slideshare.net/anjgulf/chs-basic-tools-and-equipmen

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What I Know What's More Assessment
1. D Activity 1 1. D
2. C 2. C
3. D 1. B 3. D
4. C 2. C 4. C
5. B 3. A 5. B
4. D
5. C
Answer Key
References

1. K to 12 Basic Education Curriculum Technology and Livelihood Education.

Learning Module. Computer Hardware Servicing. Exploratory Course.
2. Understanding PC Hardware PC Assembly, Upgrade and Repair. Jemma
Development Group. Jemma, Inc. 2019
3. https://www.ciscopress.com/articles/article.asp?p=2086239&seqNum=7
4. https://gltnhs-tle.weebly.com/lesson-16.html
5. https://www.slideshare.net/HarryJamesThompson/elecrtronics-
maintaining-tools
6. https://www.slideshare.net/anjgulf/chs-basic-tools-and-equipment

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