FAILURE

CLASSIFICATION
SYSTEM SUB-SYSTEM LIKELY FAILURE IMPLICATION MITIGATION PLAN KEY PERSONS
(MINOR/MAJOR/SERVICE
AFFECTING)

1. Power cut /outage 1. All Gates going to be under
maintenance and TVM also
Electrical but data not will corrupt due
Cabinet to redundant UPS.
1. MAJOR 1. First of all we have to turn off AFC sub-
equipments for the power interrupt. 2. First
tobe check the power supply which is coming
from Tel_UPS. 3. If not Tobe inform SC else to
be check MCB

2. Gates are in 2. Gates not possible to enter 2. MAJOR 1. Tobe makes sure the Fire alarm and power
Emergency mode. and exit. supply. 2. Tobe Make sure also from the SCS
command is passed or not.
3. Feig reader not in 3. Smart cards and tokens not 3. MINOR 1. Reset from ECU. 2. First, check whether all
communication. possible to read the harnesses connect correctly and the power
supply cable output. 3. Tobe checks LAN
cables its okay or not including the RJ-45
connector, properly connected or not with
moxa.

4. Flaps do not open 4. Gates will react abnormal 4. MINOR 1.Tobe check Flap Motor and
and close properly. status Flap control board.

5. Flap doesn’t open on 5. passenger not possible to 5. MINOR 1.Need to be check Passenger sensors.
authorized validation enter and exit
6. Passenger 6. Entrance or exit display 6. MINOR 1. First, check whether all the harnesses
information display with black and no display, connect correctly and whether the power
does not work. passengers will not see supply cable output of the display is 12V or
AG onwards traction details. not, VGA/LVDs.
2. If it is, skip the first condition, if not, check
the power fuse and whether the power output
is normal or not;
7. Invalid passage 7. The Sector door not will be 7. MINOR 3. To
1. If out of these
be check conditions,
Passenger it means the
sensors
capable passes of passengers
with valid tickets.
8. CST does not work 8. Not will be capable of 8. MINOR 1. To be check PSU with fuse. 2. Antena
reading and writing data on 3. G-46 card and also TCU sensors.
tokens inserted by passengers. 4. If all are okay then to be check validation
takens.

9. Concession Lamp 9. Warning light will not 9. MINOR 1. Tobe check GCU and
not working indicate Concession lamp.
AFC
10. Showing under 10. Gate will react as an 10. MINOR 1. Maybe Fieg Reader is not in
maintenance and not abnormal condition. communication, to be checked. 2. If not, to
working in normal check Door switch and also Gates mode 3. If
mode out of this condition, then reset from ECU.

11. System has been 11. We will lose any unsaved 11.MINOR 1. Restart the computer.
locked up. data.
13. Monitor Screen is 13.Post will not work 13.MINOR 1. First, we have to be The Power cord is
black connected or not, whether the power button is
turned on or not. 2. Video cable is properly
connected or not. 3. The system is in sleep
mode or not. 4. The monitor’s OSD Lockout
function is enabled or not. 5. If all are okay
then need to be replaced.

14. Hard drive is full. 1. The computer will run 14. MINOR 1. Need to Transfer data from the hard drive to
slowly. create more space on the hard drive.
2. You cannot store more large
15. Hard drive error files/data
15. the OSon it. not run
will 15. MINOR 1. The first thing to do is to check whether the
occurs. perfectly. boot order is correct in BIOS. 2. If okay then
Reset or Upgrade BIOS. 3. Need to test Hard
Drive . 4. And also be Check Hard Disk IDE
POST Cables
16. TDM Card Reader 16. System will run normally 16.MINOR 1. First, check by G-46 card reset after that
not working, not able with the help of SCR/W. suppose not done then have to be check comm
to issue tokens. and Power cables.
17. Unable to get print 17.Unable to get a receipt. 17. MINOR 1. Tobe check the Communication cable and
receipt/Paper is power cable and also paper sensors.
jammed inside the
printer
18. SCR/W indication 18. System will run normally 18. MINOR 1. Restart SCR/W.
symbol not showing
 FAILURE
SYSTEM SUB-SYSTEM LIKELY FAILURE IMPLICATION CLASSIFICATION MITIGATION PLAN KEY PERSONS
(MINOR/MAJOR/SERVICE
19. SCR/W not 19. System will run normally 19. MINOR 1. Check that the power cord is properly
working but not possible to read connected.
token/Smart card. Check the fuse.
If the power cord is correctly connected and the
fuse 2. If okay, then Check the
communication with the computer using the
Maintenance POST application.
POST
If the communication is OK, ensure the correct
state of the card to be read and also the
hardware SAM if not then needs to be replaced
SCR/W.

20. PID showing black 20. System will run normally. 20. MINOR 1. Tobe check the USB cable if okay then
screen Reinstall the extended display driver.
21. Mic system not 21. Communication will not 21. MINOR 1. First, check the power panel which Provides
working. be done properly with 12V DC output for the attendant unit. 2. If not,
MIC system passengers. then check Counter Communication back panel
(Attendant unit with the microphone.
control) 3. If out of this condition, then check the 3-way
toggle switch.

22. TVM display 22. TVM will not work 22. MAJOR 1. First, check the status of out of service if
showing out of service. okay then reset from ECU. 2. If not have to be
checked according to failure history (maybe
there are any hardware problems).

23. Bank note system 23. TVM_BNR will not work, 23. MINOR 1. First, check the power of BNR and
not working unable to purchase tokens by communication with ECU if okay then tobe
bank note. check Cassete, accepter, and also dispenser
sensors or cleaned them properly.
2. If out of these conditions then has to be
replaced according to the BNR fault log.

TVM 24.The overhead 24. The display will not be 24.MINOR 1. first, check the DC-12 v supply
display not working. scrolling to show the present 2. If okay, then check the asynchronous
working state. communication RS232 interface.

25.Coin System issue 25.Unable to purchase tokens 25. MINOR 1. First, tobe check the power and
by coins. communication if okay then will check the
hopper sensors and RFID card.
26. Token not issuing 26. Tokens not will issue and 26.MINOR 1. First reset the G-46 card . 2. if not solved then
also dispense. have to check the supply and then the passive
antenna with cables and communication,
hopper sensors if all are okay then needs to be
27. TVM display 27. TVM will not take any 27.MINOR configured
1. Reset fromeither
ECUreplaced the G-46 card.
AFC Screen frozen inputs.
29. Ezetap is not in 29. credit card/debit card 29. MAJOR 1. First of all have to be checked network if
communication payments issue okay then needs to be configured. 2. If not
EZETAP (POS) okay then we have to keep the POS machine
where network coverage is getting properly.

30.System will not 30. SCS not will work but the 30. MINOR 1. After a hard reset system will run normally
SCS taking any command database not will be corrupt.

31. Not in 31. System will not be 31. MINOR 1. Tobe check the communication cable and
PCRD communication possible to determine and also Connector.
data will not flow.
32. The power supply 32. Not will be affected on the 32.MAJOR 1. Tobe need to check the power supply.
shuts down. database due to redundant
33. CCS server failure UPS.
33. System will not be affected 33.MAJOR 1. First to be checked physically.
due to redundance 2. To be checked Communication
3. If needed system reboot.
4. If not then reconfigured
5. Faulty Components need to be replaced.

34. Poor performance 34. System will not be affected 34. MAJOR 1. Make sure airflow to the computer is not
due to redundance blocked. Leave a 10.2-cm (4-inch) clearance on
all vented sides of the computer and above the
monitor to permit the required airflow.
2. Tobe Make sure fans are connected and
working properly (some fans only operate
when needed).
3. Make sure the processor heat sink is
CCS installed properly.
35. CCS server 35. When server network 35. MAJOR 1. Tobe Verify the power cord is plugged into
Network communication fails, the an active power source and into the switch.
Communications system may react in different Make sure these connections are snug. 2. Try
failed ways depending on the type power cycling the switch by unplugging and
of communication failure plugging the power cord back in.
3. If the Power LED is still not on, verify the AC
power source works by plugging another
device into the outlet. Or try plugging the
switch into a different outlet or try a different
power cord. If the power source and power cord
are OK and this condition persists, the switch
power supply may have failed. Tobe needs to
discuss with an HP-authorized LAN dealer or
maybe use the electronic support services from
HP to get assistance.
 FAILURE
CLASSIFICATION
SYSTEM SUB-SYSTEM LIKELY FAILURE IMPLICATION (MINOR/MAJOR/SERVICE MITIGATION PLAN KEY PERSONS
AFFECTING)

36. Display messages 36. No display messages 36. MINOR 1. Make sure the power cord is connected. 2.
not appear. appear. Make sure the power button on the front panel
has been pressed, and the green READY LED is
lit. 3. Power cycle the device. 4. If the display is
AFC CCS
still blank but the device seems to be powered
on, try to get the device status or error
information from the RMI.