WBVF Trouble Shooting Manual (Finished) 0227

WBVF Troubleshooting
Manual
Overseas field
support team
- Index -
1. How to Analysis Error of WBVF System
2. Analysis Error Status
3. Detail Malfunction Data Analysis
4. Error Code Information

WBVF Trouble shooting manual
1. How to Analysis Error of WBVF System

• WBVF system can store up to max. of 3,270 malfunctions information.
• The real time input/output data at the time of the malfunction occurrence and the real time
input/output data at the time of the corresponding malfunction reset are also stored in the system memory .
Fault Analysis Contents
Sequentially displays all disorder information stored in the system memory (It is
[1] VIEW ALL
displayed in the order of the most recently occurred disorder information)
1. Fault History
[2] SPECIFIC DATA Views disorder information of certain data (year/month/day)
Analysis of the number of the total disorder occurrences for each year/month/day
[3] STATISTICS
(statistics)
Sequentially displays the entire system reset and power ON/OFF information stored in
[1] VIEW ALL
the system memory.
2. RESET History [2] SPECIFIC DATA Views system reset and power ON/OFF information of certain date (year/month/day)
Analysis of the number of the total event occurrences for each year/month/day
[3] STATISTICS
(statistics)
3. UCM ERROR
Start with door open (UCM : Unintended Car Movement) error reset.
RESET
-1-
2. Analysis Error Status

 2. SYSTEM MENU / 2. INFORMATION VIEW / 2. FAULT ANALYSIS / 1. FAULT HISTORY / [1] View ALL MENU
Auto_Drive 5 Auto_Drive 5 Auto_Drive 5 Auto_Drive 5

Door_Closed Door_Closed Door_Closed Door_Closed
01 INVERTER MENU 01 FACTORY & FIELD 01 I/O SIGNAL 01 FAULT HISTORY 
02 SYSTEM MENU  02 INFORMATION VIEW  02 FAULT ANALYSIS  02 RESET HISTORY
ESC UP DN ENT ESC UP DN ENT ESC UP DN ENT ESC UP DN ENT
• Malfunction occurrence order index

Malfunction index
1 (As the number is higher, it is more recently occurred malfunction)
(accumulated number)
• Max. 3270 can be stored (displays 1 ~ 3270)
Unique code of the malfunction occurred/reset

2 Malfunction code
(Expressed with 3 digit decimal numbers)
③
① ④
② Name of the disorder occurred/reset
3 Malfunction name
(Expressed with max. 14 characters)
Malfunction status Malfunction status information

4
(occurrence/reset) (ON : disorder occurrence, OFF : malfunction reset)
-2-
3. Detail Malfunction Data Analysis

In the basic disorder information display screen, if you press ENT key, you can view the corresponding malfunction
Occurrence/reset time and the input/output signal, various CAN communication data, and operation mode information, etc.
At the time of and malfunction occurrence/reset time.
None 5 None 5 None 5

ER_SAFETY [001] ER_SAFETY [001] ER_SAFETY [001]
ENT DN DN
0362] ER_SAFETY 0362] ER_SAFETY 0362] ER_SAFETY
CODE : 1 ON 130503/07:53:46 INPUT_1 : 1 1 0 0 0 1 1 0
<Basic disorder information screen> <Disorder occurrence or reset time> <I/O information when Disorder occurred or reset>
None 5
ER_SAFETY [001]
0362] ER_SAFETY
Fr_COP8 : 1 1 0 0 0 1 1 0
-3-
4. Error Code Information

M code contents
Malfunction(LCD display) ER_P24V_OFF
Malfunction detecting
001 No 24V power signal (detection condition maintaining time : 50ms)
condition
Control action when When it occurred during operation : emergency stop
malfunction is detected When it occurred while it was stopped : cannot activate
Check point Trouble shooting
DC 24V
PS1
(OUTPUT)
AC 220V
Power Supply (PS1) (INPUT
A220, B220)
TBPW
Terminal Block 24V P24
P24 P24
N2
4
N2
4
N2
4
TBPW-1 TBPW-2 TBPW-3 TBPW-4 TBPW-5 TBPW-6
-4-
M code contents
Malfunction(LCD display) ER_SAFETY
002 No safety circuit checking signal (detection condition maintaining time : 100ms)
condition
Check point Trouble shooting Result Step
GPIO DATA CHECK Error Go on to (1)
ERROR CODE : 002 ‘ _ _ _ _ _ _ _ 0’ 

Check this bit
* Normal : 1 error : 0
-5-
 ER_Safety Trouble shooting
Relay is off Go on to (2)
(1) Check the Relay

operation of safety
Board
Relay is on Go on to (7)
AC85V O Go on to (3)
(2) Check AC85V on

CN_V3 (Vcon board)
Transformer fault
AC85V X
Transformer replace
-6-
DC 110V O Go on to (4)
(3) Check DC 110V on

CN_V4
V-con PC board
DC 110V X Diode fault  replace V-
con board
S11_4(N110V) &
S2_1(P110V) of safety
line Check whether the cables
DC 110V X of safety line is connected
well or not
-7-

left side of CN_S8(pin1)
V-con PC board
DC 110V X
Diode fault  replace
Relay and Diode fault

DC 110V O
 Replace safety board
left side of CN_S8(pin2)
Check E-Stop and Safety

DC 110V X Device Switch of Car
top/E-stop and Exit in Car
-8-
(7) Check if XSA cable

of CN_S13 is connected
with CN21 on Main
board or not
(8) Complete
SA Relay on  ‘1’
-9-
M code contents
Malfunction(LCD display) ER_UCM
Malfunction detecting Out of door zone in automatic operation correct landing and door open status(detection condition
003
condition maintaining time : 50ms)
Control action when Emergency stop and cannot activate

malfunction is detected It cannot be activated after system reset and power reset
 Check point : DMC2, DBKA, DBKB, DX Line.  COL.9
Use HHT Fault analysis menu to

verify input/output signal status
at the moment of the malfunction
occurrence.
(refer to electric diagram COL.3)
[2] SYSTEM MENU  2. INFORMATION VIEW  2. FAULT ANALYSIS  3. UCM ERROR RESET
After checking by repair personnel,
manually reset using UCM ERROR ENT
RESET by HHT
-10-
M code contents
Malfunction(LCD display) ER_CAR SLIP
Malfunction detecting Out of door zone in automatic operation correct landing and door open status(detection condition
004
Control action when

After emergency stop, try nearest floor landing
malfunction is detected
 Check point : DMC2, DBKA, DBKB, DX Line.  COL.9
Use HHT Fault analysis menu to

verify input/output signal status
at the moment of the malfunction
occurrence.
(refer to electric diagram COL.3)
-11-
M code contents
Malfunction(LCD display) ER_MC2_OFF
Malfunction detecting After MC2 ON output, there is no MC2 operation checking signal for certain time period(detection
005
condition condition maintaining time : 400ms)
Control action when MC2 OFF output

malfunction is detected Same error occurs for 10 times in a row : function cannot be performed
Error status
When you let car up and down,

Check if INPUT_1 data is ‘ _ _ _ _ _ _ 1 _ ‘
Continuously or not
It is changed to 0 in normal.
-12-
 ER_MC2 OFF Trouble shooting

Check if MC2 is turned off or not
to verify the error occurrence
correctly one more time
Error Go on to (1)

Check if INPUT_1 data is
‘ _ _ _ _ _ _ _ 1’ continuously or
not
It is changed to 0 in normal
-13-

between A1 and N110
Refer to the electric circuit
DC 110V X diagram COL.3 to check
Safety circuit
Change a main board

DC 110V O
Refer to (3)
(2) When you let car up
and down, Check DC
110V on between A1
and A2 Change the MC2
DC 110V X connection fault between
21 and 22 of MC2
-14-
Change a main board

LED 54 is on
(Relay fault)
(3) Check LED54 of
Main board on to find
why the main board
fault occur
Change a mainboard
LED 54 in off
(CPU and another IC fault)
-15-
M code contents
Malfunction(LCD display) ER_MC2_ON
Malfunction detecting In MC2 output OFF status, MC2 operation checking signal is detected(detection condition
006
condition maintaining time : 2.5 sec)
Control action when
Cannot activate
Check if INPUT_1 data is

‘______0_‘
ERROR Go on to (1)
Normality : 1 , error : 0
-16-
 ER_MC2 ON Trouble shooting
Specification is right Go on to (2)
(1) Check the condenser

capacity specification is
right with INV capacity
Specification is wrong Change the condenser
E-
Auto Ins LAMP S/W
Error occurrence O Change the MC2
STOP
(2) Remove the
condenser  Check this
error occurs once again,
doing car up-down
Error occurrence X Change the condenser
-17-
M code contents
Malfunction(LCD display) ER_ESTOP_SW
Malfunction detecting Safety circuit disconnection by CP E-STOP switch operation (detection condition maintaining time :
007
condition 100ms)

Checking by using multi meter.

Mode : Ohm checking or current flow method
Check whether the

terminal of E-STOP
Switch is disconnection
CN_S1
or not.
CP E-Stop switch
<USAF BOARD>
 If it uses TWS(T/M Wheel Switch), it should check also TWS switch line.
-18-
M code contents
Malfunction(LCD display) ER_PIT_BUF_SW
008 Safety circuit disconnection by PIT switch operation (detection condition maintaining time : 100ms)
condition
Check by using multi meter.

Check whether the Mode : Ohm checking or
terminal of PIT Switch current flow method
is disconnection or not.
1. Take off Switch cover

2. Check whether switching is normal or wrong.
3. Check the line of buffer switch
-19-
M code contents
Malfunction(LCD display) ER_GOV
Malfunction detecting Safety circuit disconnection by Governor switch operation (detection condition maintaining time :
009
condition 100ms)

Check whether the

terminal of governor Check by using multi meter.
Mode : Ohm checking or
Switch is disconnection current flow method
or not.
3. Check the line of governor switch
-20-
M code contents
Malfunction(LCD display) ER_UFL
Malfunction detecting Safety circuit disconnection by highest floor final limit switch operation (detection condition
010


current flow method
Check whether the
terminal of highest
floor final limit Switch
is disconnection or not.
3. Check the line of Limit switch
-21-
M code contents
Malfunction(LCD display) ER_DFL
Malfunction detecting Safety circuit disconnection by lowest floor final limit switch operation (detection condition
011


current flow method
Check whether the
terminal of lowest floor
final limit Switch is
disconnection or not.
-22-
M code contents
Malfunction(LCD display) ER_DS1,2_JAM
Malfunction detecting DS1,DS2 Relay jam detecting when it stopped in automatic operation (detection condition
012
Control action when

Cannot activate(automatic operation impossible / manual operation possible)
Refer to the electric

circuit diagram COL.3
Check DS1, DS2 relay

status and connection
Mode : Diode test or
current flow method
-23-
M code contents
Malfunction(LCD display) ER_DZX1,2_JAM
Malfunction detecting DZX1,DZX2 Relay jam detecting when it stopped in automatic operation (detection condition
013
Control action when


Check DZX1, DZX2 relay

status and connection
current flow method
-24-
M code contents
Malfunction(LCD display) ER_MC1/MC3_OFF
There is no MC1 activation signal for certain time when MC2 is ON (detection condition
014 maintaining time : 400ms)
condition *When MC2 is attached to MC1 additionally in Foreign country
Control action when MC2 OFF

malfunction is detected Cannot activate if the error is occurred 10 times continuously.
Refer to the electric Check by using multi meter.

MC1

current flow method
DC voltage
Check Diode, resistance ,
condenser damage of
MC1 A1,A2 connector.
Check the MC1

connector status.
-25-
M code contents
Malfunction(LCD display) ER_MC1/MC3_ON
015 There is MC1 activation signal when MC2 is OFF (detection condition maintaining time : 3.5 sec)
condition
Control action when
Cannot activate
Refer to the electric Check by using multi meter.

MC1

current flow method
DC voltage
Check Diode, resistance ,
condenser damage of
MC1 A1,A2 connector.
Check the MC1

connector status.
-26-
M code contents
Malfunction(LCD display) ER_INV_COMM
021 Main inverter program down (detection condition maintaining time : 500 ms)
condition
Control action when When it occurred during operation : Emergency stop
WDT  Watch dog

If elevator is normal, The WDT LED of Main board is blink.
1. Check WDT LED No blink  change the Main board.
Status
2. Use HHT I/O Signal
menu to check None 5
ER_SAFETY [001]
INVERTER DATA
0362] ER_SAFETY
Fr_INV3 WDT bit Fr_INV3 : 000110
change status.
Also can check WDT data in HHT Fr_INV3 menu.
-27-
M code contents
Malfunction(LCD display) ER_INVERTER
022 Main inverter error occurrence (detection condition maintaining time : 100ms)
condition
Control action when When it occurred during operation : Emergency stop
GO on to
SPD
1. Check Inverter For example [Method 1]
DISAGR
error on HHT  Or
ERROR
[Method 2]
-28-
 ER_INVERTER Trouble shooting
(1) [Method 1] Same Go on to (2)

Check the U-angle value
displayed on HHT is
same with the reference [1] INVERTER MENU →
value wrote on motor 2. Program → Adjust the U-angle value
name plate 3. Motor → Difference to the reference value,
11. U Angle using HHT up/down key.
Rotor position value is

(1) [Method 2] Go on to (2)
Less than 3V
Check the Rotor
Position value is less
than 3V or not. When [1] INVERTER MENU →
you move a car in 1. Monitor → Adjust the U angle value
Rotor position value
manually 1. Basic → Refer to [method 1] for
exceeds 3V
ROTOR POS the adjustment process.
-29-
30% O GO on to (3)
(2) Check SPD AGREE

WID value is 30% [1] INVERTER MENU →
2. Program →
Adjust SPD AGREE WID
2. Interface → 30% X
value to 30%
2 SPD AGREE WID
Less than 95% Replace Encoder Board

(3) Check the inverter
current value is 95% of
Motor ration current
value when you move a [1] INVERTER MENU →
Adjust the balance
car in manually 2. Program →
3. Motor → Exceed 95% between Car and
5. Rating A Counterweight
-30-
 Check Inverter Current value

[1] INVERTER  1. Monitor  1. Basic
Check the value displayed

on HHT is less than 95% of
Motor rating current value Less than 95% Replace Encoder Board
when you move a car in
manually
(3) Check the inverter

current value is 95% of
Ex: 45A x 0.95 = 42.75A ,
less than 42.75A
Motor ration current
value when you move a
car in manually * the additional inspection
Check the state of attachment between Motor and Encoder
Adjust the balance

Exceed 95% between Car and
Counterweight
-31-
M code contents
Malfunction(LCD display) ER_ZSP_OFF
Malfunction detecting There is no zero speed signal when it is stopped and brake is closed (detection condition
023
condition maintaining time : 2sec)
Control action when

Emergency stop and cannot activate
Check the Zero SPD LVL value.

[1] INVERTER  2. PROGRAM  2. INTERFACE  1. ZERO SPD LVL
(Default value : 0.25 %)
And then Check the inverter menu, adjust that’s problem.

1. Check whether Zero
[1] INVERTER  1. MONITOR  3. ERROR
SPD LVL value is correct
or not  If ZSP bit isn’t ‘0’ , it should press reset button in the mainboard.
But,
if this problem occurs again, it must change the main board.
GPIO INPUT_7-4 DATA
-32-
M code contents
Malfunction(LCD display) ER_ZSP_ON
Malfunction detecting Zero speed signal is maintained while there is driving command output and brake is open
024
condition (detection condition maintaining time : 2 sec)
Control action when

Emergency stop and cancel driving command (reactivate when new driving condition occurs)
Check the Zero SPD LVL value.

[1] INVERTER  2. PROGRAM  2. INTERFACE  1. ZERO SPD LVL
(Default value : 0.25 %)

1. Check whether Zero
SPD LVL value is correct
or not  If ZSP bit isn’t ‘1’ , it should press reset button in the mainboard.
But,
if this problem occurs again, it must change the main board.
GPIO INPUT_7-4 DATA
-33-
M code contents
Malfunction(LCD display) ER_ANTISTALL
Malfunction detecting When there is no deceleration signal after exceeding the predicted driving time (detection
025
condition condition maintaining time : 100ms)
Control action when

After emergency stop, if it goes out of the landing zone, try to return to the nearest floor.
Checking all of deceleration limit switch

And then check the Antistall time.
1. Check the highest [2] System  3. Data set-up  6. Timer data  5. Antistall time
floor forced
deceleration switch and The manual drive antistall recognize time = input value (unit : sec) X 10
lowest floor forced EX ) Input value is 60  The manual drive antistall recognize time : 600sec
deceleration switch
operation status.
-34-
M code contents
Malfunction(LCD display) ER_SPD_PTN_ON
Malfunction detecting Speed pattern signal is detected when it is stopped and brake is closed (detection condition
026
Control action when

Cannot activate
 Check the Speed Pattern

Check whether the
[1] INVERTER  2. PROGRAM  4. FACTORY  3. SPEED PATTERN
speed pattern setting is (Normal V2th)
correct or not
Then, check the inverter
error contents
After checking inverter

error, you should adjust
this matter.
-35-
M code contents
Malfunction(LCD display) ER_SPD_PTN_OFF
Malfunction detecting There is no speed pattern signal when it has driving command output and brake is open
027
Control action when

Emergency stop and cancel driving command (Reactivate when there is a new driving condition)
 Check the Speed Pattern

Check whether the
[1] INVERTER  2. PROGRAM  4. FACTORY  3. SPEED PATTERN
speed pattern setting is (Normal V2th)
correct or not
Then, check the inverter
error contents
After checking inverter

error, you should adjust
this matter.
-36-
M code contents
Malfunction(LCD display) ER_RUNA_ON
Malfunction detecting Inverter RUN signal detected when it is stopped and brake is closed(detection condition
028
condition maintaining time : 2 sec)
Control action when

Cannot activate
Before progressed FWD/REV signal, the RUNA signal is turn on, this error occur.
The cause of this error is if the foreign substances are short-circuit in the mainboard, it might be occurred.
Check whether the 1. Check as visual inspection.

there are foreign
substances in the main
board.
2. Clean the mainboard to use brush.
If the same error occur, it must change the mainboard.
-37-
M code contents
Malfunction(LCD display) ER_RUNA_OFF
Malfunction detecting There is no inverter RUN signal when it has driving command output and brake is open (detection
029
condition condition maintaining time : 1sec)
Control action when

Emergency stop and cancel driving command (Reactivate when a new driving condition occurs)
1. Check the
fault analysis error Go on to (1)
contents
-38-
 ER_RUNA_OFF Trouble shooting
If ER_RUNA_OFF occurs,
(1) Check the U angle It is possible that the U angle The values is same Go on to (2)
value displayed on Value displayed on HHT is 0.00
HHT is same with
the reference value [1] INVERTER MENU →
on motor name 2. Program → Adjust the U angle value
The values is different or
plate or not 3. MOTOR → to the reference value
0.00
11. U ANGLE using HHT up/down key
(2) Check the DC

Voltage value becomes
less than 460V when Go on to (3)
you move a car in [1] INVERTER MENU →
manually
1. Monitor 
1. Basic 
DC VOLTAGE
-39-
 ER_RUNA_OFF Trouble shooting
(2) Set the DC LINK Go on to (3)

SCALE value [1] INVERTER MENU →
2. Program →
4. Factory →
2. DC LINK SCALE
Check whether to use the

elevator power for others.
Less than power voltage
*Must be separated using
O
(3) Check inverter input power with elevator and
voltage becomes less others
than Power line
(380, 440 etc.)
Less than power voltage Change inverter main

X board and SMPS board
-40-
M code contents
Malfunction(LCD display) ER_CREEP
Malfunction detecting Cannot land for certain number of times or more during deceleration operation (detection
030
condition condition maintaining time : 20 sec)
Control action when

After emergency stop, try to land on the nearest floor
Check
1.DZ, DL, UL status
2. Car top landing
sensor status
3. Inverter ERROR menu
WBVF_N WBVF Landing Control Device CN_T3 : CABLE CONNECTION
-41-
M code contents
Malfunction(LCD display) ER_INITIAL
031 Overall height measurement failure (detection condition maintaining time : 500ms)
condition
Control action when
1. Check the
fault analysis Error GO on to (1)
contents
-42-
 ER_INITIAL Trouble shooting
INITIAL : OK
Go on to (2)
PLDL POS : FAIL
(1) Check the fail type

(Initial or PLDL pos)
[1] INVERTER MENU →
1. Monitor  INITIAL : FAIL
Go on to (5)
1. Basic  PLDL POS : OK
INITIAL or PLDL POS
(2) Check PLUH value is

same with Reference
value
Go on to (3)
1. Monitor 
4. Floor data 
PLUH
-43-
1. Adjust elevator speed according to Motor Type

[1] INVERTER MENU  2. PROGRAM  1. CONTROL  1. EL SPEED
Error O Go on to (4)
(3) 2. Adjust MAX RPM according to Motor Type

[1] INVERTER MENU  2. PROGRAM  1. CONTROL  2. MAX RPM
V = D*N*π Error X Complete
V : Velocity
D : Diameter
N : RPM
3. Check if this error occurs in auto drive mode or not
-44-
Refer to Electric diagram COL. 26 (Limit Length)
O Go to on (5)
(4) Check the actual
distance between each
limit switch is similar
with the designed
Change the design of
distance
X installation
“Limit Installation fault”
(5) Set Max floor data

on HHT after checking
Complete
if it is same with the
actual max floor or not
2. PROGRAM 
1. CONTROL 
28. MAX FLOOR
-45-
M code contents
Malfunction(LCD display) ER_DZ_OVER
Malfunction detecting After overall height measurement, excessive number of door zones error occurred
032
condition (detection condition maintaining time : 100ms)
Control action when

1. Check MAX FLOOR

Setting, LCD status,
Vane installation
2. after checking,
Press reset button in
the Main board
Landing Control Device CN_T3 : CABLE CONNECTION MAX FLOOR SETTING VANE INSTALLATION
-46-
M code contents
Malfunction(LCD display) ER_DZ_SHORTAGE
Malfunction detecting After overall height measurement, excessive number of door zones error occurred
033
Control action when

1. Check MAX FLOOR

Setting, LCD status,
Vane installation
2. After checking,
Press reset button in
the Main board
3. Compare the number

of level vane with the
number of real floor. Landing Control Device CN_T3 : CABLE CONNECTION MAX FLOOR SETTING VANE INSTALLATION
-47-
M code contents
Malfunction(LCD display) ER_DECEL_SW1
Malfunction detecting After overall height measurement, excessive or insufficient number of forced deceleration switches
034
condition error occurred (detection condition maintaining time : 100ms)
Control action when

1. Adjust to 9~11mm the gap of between Limit sensor and limit cam.
2. Align vertically, horizontally each of deceleration limit switch.
3. Refer to electric diagram COL.26 (Limit length).
Check Limit sensor

installation
10mm
-48-
M code contents
Malfunction(LCD display) ER_DECEL_SW2
Malfunction detecting After overall height measurement, forced deceleration switch exceeding 200mm error occurred
035
Control action when

1. Refer to electric diagram COL.26 (Limit length).
Check Limit sensor

installation
Limit length
-49-
M code contents
Malfunction(LCD display) ER_RELEVEL
Malfunction detecting During re-level operation, it goes out of door zone(DZ) (detection condition maintaining time :
036
condition 100ms)
Control action when Emergency stop and cancel driving command

malfunction is detected After emergency stop, close CAR door, and return to the nearest floor
1) Check Landing
Control Device,
connection status.
2) Initial drive again
 After changing Vane setting, unless initial
drive again, the control panel would confuse
between original and changed position. So,
Landing Control Device CN_T3 : CABLE CONNECTION

please initial drive again.
-50-
M code contents
Malfunction(LCD display) ER_RELEVEL2
Malfunction detecting re-level operation is maintained for 10 sec. or longer in door zone section (detection condition
037
Control action when

Emergency stop and cancel driving command(Reactivate when a new driving condition occurs)
1) Check Landing
Control Device,
connection status.

-51-
M code contents
Malfunction(LCD display) ER_CONTROL
Malfunction detecting After MC2 open output, there is no driving command output within 1 sec. (detection condition
038
Control action when

MC2 OFF output
1) Check main board

Watchdog LED
operation status
2) Use HHT to check

operation mode
conversion status
 refer to page 82 motor drive unit manual_eng 3.3ver.
-52-
M code contents
Malfunction(LCD display) ER_BKA_ON
Malfunction detecting When there is no brake output, brake contact open signal is inputted (detection condition
041
condition maintaining time : 1.5 sec)
Control action when

Output brake close and output MC2 OFF, maintain cannot activate status
1) Check BKA A1, A2

V-CON BOARD
connector diode
P160, N160 line
damage (CN_V2-1, CN_V2-2)
2) Check BKA
operation checking Main BOARD
contact status and N24 line
(CN21 - B5)
connection
Power line(CN_S11_5, CN22 - A2)
-53-
M code contents
Malfunction(LCD display) ER_BKA_OFF
Malfunction detecting After brake open output, there is no brake contact open signal input (detecting condition
042
Control action when Output brake close and output MC2 OFF, maintain cannot activate status
malfunction is detected If the same error occurs 10 times in a row, maintain function impossible status.
1) Check BKA A1, A2

V-CON BOARD
connector diode
P160, N160 line
damage (CN_V2-1, CN_V2-2)
2) Check BKA
operation checking Main BOARD
contact status and N24 line
(CN21 - B5)
connection
Power line(CN_S11_5, CN22 - A2)
-54-
M code contents
Malfunction(LCD display) ER_BKO_ON
Malfunction detecting When there is no driving command, main inverter brake open output occurred (detection condition
043
Control action when

Output brake close and output MC2 OFF, maintain cannot activate status.
 If BKO bit isn’t ‘1’ , it should press reset button in the mainboard. But, if this problem occurs again, it
must change the main board
1) Use HHT I/O signal
menu to check GPIO GPIO INPUT_7 DATA Display
DATA INPUT_7 BKO Auto_Drive 5
bit status. Door_Closed
INPUT_7 : 0 0 0 0 0 0 1 1
2) Check HHT [1]

inverter 3. ERROR
 INPUT_7-2 bit : BKO bit
category
1 : Operation
0 : None
-55-
M code contents
Malfunction(LCD display) ER_BKS_ON
Malfunction detecting When there is no brake output, brake open checking switch operation signal is inputted
044
Control action when

Output brake close and output MC2 OFF, maintain cannot activate status.
1) Check the brake

Switch line P2
4
P24 P2
N24 N24 N24
4
installation
2) Check the brake

Switch setting
3) Check the brake <Check Switch operation > <Check the brake switch line>
signal line
(BKA, RE1, MC2, VCON
Check whether N24 signal operation or not.
Board)
-56-
M code contents
Malfunction(LCD display) ER_BKO_OFF
Malfunction detecting After driving command output, there is no brake open output from the main board (detecting
045
Control action when

INPUT_7 : 0 0 0 0 0 0 0 1
2) Check HHT [1]

inverter 3. ERROR
category
1 : Operation
0 : None
-57-
M code contents
Malfunction(LCD display) ER_BKS_OFF
Malfunction detecting After brake open output, there is no open checking switch operation signal (detection condition
046 condition maintaining time : 1 sec)
Control action when Emergency stop and cancel driving command (Reactivate when a new driving condition occurs)
malfunction is detected If the same error occurs 10 times in a row, maintain function impossible status.
1) Check the brake

Switch line P2
4
P24 P2
N24 N24 N24
4
installation
2) Check the brake

Switch setting
3) Check the brake <Check Switch operation > <Check the brake switch line>
signal line
If while the car is driving this problem occurred,
(BKA, RE1, MC2, VCON
That’s situation is very dangerous. Check whether N24 signal operation or not.
Board)
So, please must fasten Brake switch bolt, check again.
-58-
 ER_BKS_OFF Trouble shooting
The reason that Inverter error occurs before ‘Brake error’ :

Inverter’s brake check time is faster than Control Board’s brake check time.
(Inverter : 500ms, Control board : 1000ms)
Check brake SW Fault error in Inverter error

Displayed on HHT
[1] INVERTER MENU
Check Fault History  1. Monitor

 3. Error
 INVERTER DATA
 GPIO DATA
Please check Brake SW option

Go on to
[2] SYSTEM MENU BKS_OFF
(1)
 3. DATA SET-UP
 2. OPTIONAL DATA
 12. Brake SW Option
 Serial Wiring Option
<INVERTER ERROR> <GPIO DATA>
-59-
Connection O Go on to (2)
(1) Check the each
connection state of
BSP and BSC
Make each connection of
BSP and BSC be correct
Connection X
according to the electric
circuit diagram
 You can check the power input status thorough this solution
LED 1 ON Go on to (3)
(2) Check LED1 on
VCON Board is
turned on when you
move a car. 1. Check the input
LED 1 OFF power of A22 and B22
2. Check MC2 is turn on
-60-
Voltage O Go on to (4)
(3) Check Brake Power
voltage (B3(+), B4(-))
Normally Brake Voltage

When the car start : 180V
Voltage X Go on to (5)
When the car is moving : 100V
Adjust setting
Brake Switch
or change to new brake
(4) Check the state of Or setting wrong
switch
brake switch setting
Check if the switch has

a fault or not Change a Main board
Brake Switch normal
Also referring to (5)
-61-
<How to check Main Board fault>

1. Connect BSC with BSP
2. Check the INPUT_2 GPIO data when you move a Car
(5) Check [2] SYSTEM MENU  2. Information View  1.I/O SIGNAL  1. GPIO DATA GPIO
Main
Main board 3. If the car start to move , Brake switch data should be change to ‘1’ DATA is
board
fault not
fault
Mroom_Drive 5 E-
STO
P Auto Ins
LAMP
S/W
Mroom_Drive 5 changed
Door_Closed Door_Closed
INPUT_2 : 1 1 0 1 0 1 0 1 INPUT_2 : 1 1 0 1 0 1 0 1
Complete
(6) Adjust Adjust R1(register) on VCON Board to make brake voltage
resistance be 180V when car start to move.
-62-
M code contents
Malfunction(LCD display) ER_BKO_ON2
Malfunction detecting After manual operation deceleration command output, main inverter brake open output is
047
condition maintained (detection condition maintaining time : 2 sec)
Control action when

INPUT_7 : 0 0 0 0 0 0 1 1
2) Check HHT [1]

inverter 3. ERROR
category
1 : Operation
0 : None
-63-
M code contents
Malfunction(LCD display) ER_RBKI_OFF
Malfunction detecting After sub brake open output, there is no sub brake open checking signal input (detection condition
048
Control action when


circuit diagram COL.5,
COL.18
To check Relay switch

operation status and
connection status.
-64-
M code contents
Malfunction(LCD display) ER_RBKI_ON
Malfunction detecting When there is no sub brake open output, sub brake open checking signal is inputted (detection
049
Control action when

Output main brake and sub brake close and output MC2 OFF maintain cannot activate status.

circuit diagram COL.5,
COL.18
To check Relay switch

operation status and
connection status.
-65-
 ER_RBKI_OFF&ON Trouble shooting
2. System  2. information view  1. I/O signal  1. GPIO DATA  INPUT_4
Check the RBKI signal.
1. GPIO INPUT_4-2
2. RBKI , N24 check
the voltage.
EX) ROPE GRIPPER
That’s problem is divided three examples. <Rope gripper Relay>

1. CAR BK
2. ROPE BRAKE
3. ROPE Gripper
Those brake system have Relay in order to control brake system. So, please refer to electric diagram COL.5, COL.18
-66-
M code contents
Malfunction(LCD display) ER_BRAKE_CTRL
Malfunction detecting There no BKA connector activation signal for certain time when BKA ON (detection condition
050
Control action when

Cannot activate if the error is occurred 3 times continuously.
1) Refer to the electric

circuit diagram COL
V-CON BOARD
5, 8 to check the
P160, N160 line
BKA connector (CN_V2-1, CN_V2-2)
status
2) Check BKA Main BOARD

operation status N24 line
(CN21 - B5)
and connection
status Power line(CN_S11_5, CN22 - A2)
-67-
M code contents
Malfunction(LCD display) ER_ULS&DLS_ON
Malfunction detecting Simultaneous input of the highest floor and the lowest floor limit switch signals (detection
051
condition condition maintaining time : 100 ms)
Control action when

Cannot activate
1) Check the ULS, DLS

status.
UFL & DFL
current flow method
2) Check CN17, CN18
in the mainboard. 1. Take off Switch cover
ULS & DLS
-68-
M code contents
Malfunction(LCD display) ER_ULS RUN_UP
Malfunction detecting During automatic operation UP direction driving, the highest floor limit switch signal is inputted
052
Control action when

Emergency stop, cancel driving command, and try DOWN direction nearest floor landing.
1) Check the ULS

status.
2) Check CN17(RED) current flow method
in the mainboard. UFL

3) Compare the
number of level
ULS 3. Check the line of Limit switch
vane with the 4. Compare the number of level vane with
number of real floor. the number of real floor.
-69-
M code contents
Malfunction(LCD display) ER_DLS RUN_UP
Malfunction detecting During automatic operation UP direction driving, the highest floor limit switch signal is inputted
053
Control action when

Emergency stop, cancel driving command, and try UP direction nearest floor landing.
1) Check the DLS

status.
current flow method
2) Check CN18(BLUE)
DLS
DFL
-70-
M code contents
Malfunction(LCD display) ER_PLUL OFF2
054 NO PLUL signal at top floor
condition
Control action when
Cannot activate
1) Check the PLUL

status.
PLUL Check by using multi meter.
current flow method
2) Check CN17(RED)
-71-
M code contents
Malfunction(LCD display) ER_PLDL OFF2
055 NO PLDL signal at top floor
condition
Control action when
Cannot activate
PLDL
1) Check the PLDL

status.
current flow method
2) Check CN18(BLUE)
-72-
M code contents
Malfunction(LCD display) ER_PLUL_RUN_DN
Malfunction detecting During automatic operation DOWN direction driving, the highest floor check signal is inputted
056
condition where it is not the highest floor (detection condition maintaining time : 2 sec)
Control action when

Emergency stop, cancel driving command, and try nearest floor landing.
1) Check the PLUL

status.
current flow method
2) Check CN17(RED)
-73-
M code contents
Malfunction(LCD display) ER_PLDL_RUN_UP
Malfunction detecting During automatic operation UP direction driving, the highest floor check signal is inputted where it
057
condition is not the highest floor (detection condition maintaining time : 2 sec)
Control action when

Emergency stop, cancel driving command, and try nearest floor landing.
PLDL
1) Check the PLDL

status.
current flow method
2) Check CN18(BLUE)
-74-
M code contents
Malfunction(LCD display) ER_PLUL&DL_ON
Malfunction detecting When automatic operation is stopped, the highest floor and the lowest floor check signals are
058
condition inputted at the same time (detection condition maintaining time : 100ms)
Control action when

1) Check the ULS, DLS

status.
UFL & DFL
current flow method
2) Check CN17, CN18
ULS & DLS
-75-
M code contents
Malfunction(LCD display) ER_PLUL_ON
Malfunction detecting When automatic operation is stopped, the highest floor check signals are inputted where it is not
059
condition the highest floor (detection condition maintaining time : 100ms)
Control action when

1) Check the PLUL

status.
current flow method
2) Check CN17(RED)
-76-
M code contents
Malfunction(LCD display) ER_PLDL_ON
Malfunction detecting When automatic operation is stopped, the lowest floor check signals are inputted where it is not
060
condition the lowest floor (detection condition maintaining time : 100ms)
Control action when

PLDL
1) Check the PLDL

status.
current flow method
2) Check CN18(BLUE)
-77-
M code contents
Malfunction(LCD display) ER_PLUL_OFF
Malfunction detecting When automatic operation is stopped, there is no highest floor check signal at the highest floor
061
Control action when

 PLUL Absolute location information

(1. INVERTER  1. MONITOR  4. FLOOR DATA)
1) Check the PLUL
status. Auto_Drive 5
PLUL
Door_Closed
SUS1
2) Check CN17(RED)
179374
in the mainboard.
Check the absolute location information
Compare with electric diagram COL. 26
-78-
M code contents
Malfunction(LCD display) ER_PLDL_OFF
Malfunction detecting When automatic operation is stopped, there is no lowest floor check signal at the lowest floor
062
Control action when

PLDL
 PLUL Absolute location information
(1. INVERTER  1. MONITOR  4. FLOOR DATA)
1) Check the PLDL
status. Auto_Drive 5
PLUL
Door_Closed
SDS1
2) Check CN17(BLUE)
179374
in the mainboard.
Check the absolute location information
Compare with electric diagram COL. 26
-79-
M code contents
Malfunction(LCD display) ER_UL&DL_OFF
Malfunction detecting There is a landing sensor DZ signal, but no UL and DL signal (detection condition maintaining time :
063
condition 100 ms)
Control action when Cannot activate(automatic operation impossible , manual operation possible, overall height
malfunction is detected measurement operation impossible)
1) Check Landing
Control Device,
connection status.

-80-
M code contents
Malfunction(LCD display) ER_DZ_OFF
Malfunction detecting There are landing sensor UL and DL signals, but no DZ signal (detection condition maintaining
064
condition time : 100ms)
Control action when Cannot activate(automatic operation impossible , manual operation possible, overall height
malfunction is detected measurement operation impossible)
1) Check Landing
Control Device,
connection status.

-81-
M code contents
Malfunction(LCD display) ER_COMPEN SW
065 CCS Switch active
condition
Control action when
Cannot activate
Check refer to
This picture section.
1) Check Compen
chain switch
2) Check the
connection status
COMPEN Chain
-82-
M code contents
Malfunction(LCD display) ER_FDZ_RDZ SENSOR
Malfunction detecting In case of Front/Rear nonstop option, FDZ signal and RDZ signal input occurs at the same time
066
condition (detection condition maintaining time : 100ms) – (non – service type)
Control action when

Cannot activate
Check FDZ, RDZ Sensing operation

There is Rear side And Connection with Car Top controller. - Go on to (1)
And HHT SETTING.
There is no Rear Although

COMPEN Chain it don’t use REAR side, this problem occur. - Go on to (2)
side So, it can solve to turn off about rear side by setting HHT.
-83-
M code contents
Malfunction(LCD display) ER_FDZ_RDZ SENSOR FAULT
FDZ is ON when the floor is FRONT NONSTOP floor or RDZ is on when the floor is REAR
067 NONSTOP floor - (Non-service type)
Control action when

Cannot activate
Check FDZ, RDZ Sensing operation

There is Rear side And Connection with Car Top controller. - Go on to (1)
And HHT SETTING.
There is no Rear Although

COMPEN Chain it don’t use REAR side, this problem occur. - Go on to (2)
side So, it can solve to turn off about rear side by setting HHT.
-84-
 ER_FDZ_RDZ SENSOR/SENSOR FAULT Trouble shooting
(1) Check FDZ,

RDZ Sensing
operation
And Connection (2) Also
with Car Top checking
controller.
And HHT
Landing device : CN_T3 (FRONT CTC-3)
SETTING.
FDZ : CN_T26 (FRONT CTC-3)
RDZ : CN_T26 (REAR CTC-3)
(2) Although it  Main board  CTC-3 board
don’t use REAR [2] SYSTEM MENU 2. PROGRAM

side, this  3. DATA SET-UP  1. CONTROL
problem occur.  4. DOOR DATA  1. INV. SELECT
Complete
So, it can solve  12. SKIP-REAR SELECT  FRONT or Rear DOOR CTC
to turn off [2] SYSTEM MENU
about rear side  3.DATA SET-UP
by setting HHT.  3. FLOOR DATA
 8. REAR NON-STOP
-85-
M code contents
Malfunction(LCD display) ER_DINV COMM
071 Door inverter communication problem (detection condition maintaining time : 3sec)
condition
Control action when Cannot activate (automatic operation impossible, manual operation possible)
malfunction is detected Do not detect during automatic operation driving.
[2] System menu  2. Information view

 3. Fault Analysis  1. Fault History
 View all  ER_DINV_COMM
Check the Error

code, CAR CAN Error Go on to (1)
COMM.
-86-
 ER_DINV COMM Trouble shooting
120Ω X Go on to (6)
(1) After turn off the

main power, Check
the Ohm value of
Between CAR CAN
H(High) and CAN
L(Low).
Ex) CN_T9
120Ω O Go on to (2)
-87-
[2] SYSTEM MENU CAN L (LOW)

 2. Information View\ CAN H (HIGH) Go on to (3)
 1. I/O Sign
(2) Check Line Short CONNECTION O
 5. CAN ANALYZE
and the connection
 1. CAR CAN ANALYZE
state of CN11 on main
board’s CN11 CAN L (LOW)
Connect CAN L,H
CAN H (HIGH)
correctly
CONNECTION X
• PWR1 LED shows

That the 5V power is switch on. 5V O Go on to (4)
(3) Check 5V power of

CTC board
Check 220V input voltage

5V X
of CTC Board
-88-
(5) Check RX, TX LED

Complete
Operation status
TX LED NO Blink RX LED NO Blink

 Change CTC BOARD  Change the connection of CN_T9 cable
 Check the JP1/2 Connection on CTC Board

It should be connected with between 1 and 2 pin
(6) Connect jumper pin Complete

correctly
-89-
M code contents
Malfunction(LCD display) ER_COP COMM
072 COP board communication problem (detection condition maintaining time : 3 sec)
condition
Control action when Cannot activate (automatic operation impossible / manual operation possible)
malfunction is detected Do not detect during automatic operation driving
[2] SYSTEM MENU

 2. Information View\
 1. I/O Signal
 3. CAR CAN DATA
 2. FCOP CTRL DATA
Check ‘ _ _ _ _ 0 0 0 0’  Check the bits output or
Go on
Fault History - not Error
to (1)
COP version You can know the version of COP Board
according to these Bits.
If these bits are 0000, it means the error
occurs. It should be not 0000 in normal and
these bits depend on the version of COP
Board.
-90-
 ER_COP_COMM Trouble shooting
Check
Trouble shooting Result Step
point
If the power connection of COP Board is on normal

On COP Board LED 2/ 3/ 5 : RED Light on
LED 4 : Green Light on-off (repeatedly)
LED 1 : Green Light on-off and stop for 2 sec (repeatedly) The power
connection Go on to (2)
is OK
(1) Check
the power
connection
of COP
Board
Connect the
The power
power to
connection
COP board
X
correctly
-91-
120Ω X Go on to (6)
(2) After turn off the

main power, Check the
Ohm value of Between
CAR CAN H(High) and
CAN L(Low).
Ex) CN_T9
120Ω O Go on to (3)
-92-
LED Blink O Go on to (4)

(3) Check the
communication status
between Main and COP
board Connect the COP
LED Blink X Communication connector
correctly
 LED1 on COP Board shows the communication status.
[2] SYSTEM MENU CAN L (LOW)

 2. Information View CAN H (HIGH) Go on to (5)
(4) Check Line Short  1. I/O Sign CONNECTION O
Check the connection  5. CAN ANALYZE
state of CN11 on main  1. CAR CAN ANALYZE
board’s CN11 CAN L (LOW)
Connect CAN L,H
CAN H (HIGH)
correctly
CONNECTION X
-93-
Check
Trouble shooting Result Step
point
 LED having red light should blink
(5) Check  LED having green light should be on
the LED of
LED having
HALL_CAN Change Main
red light
on Main board
doesn't blink
Board
 Check the JP1/2 Connection on CTC Board

 It should be connected with between 1 and 2 pin
(6) Connect
jumper pin
Complete
correctly
-94-
M code contents
Malfunction(LCD display) ER_DINV_ENCFLT
073 Door inverter(CTC) encoder fault.
condition
1) Check the door encoder line

2) Measure sin-cos detect again
3) If this problem occur again,
Please change the door motor.
Check door inverter(CTC) (because motor combine with encoder.)
and door encoder

status
-95-
M code contents
Malfunction(LCD display) ER_DINV_INIT
074 Door inverter(CTC) was not initialized.
condition
1) Check the connection of CTC board

2) Check the door inverter version
3) Update the door inverter.
4) By the way, if this problem is remain,
replace the CTC Board.
Check door
inverter(CTC)
status
-96-
M code contents
Malfunction(LCD display) ER_RDINV COMM
Malfunction detecting Rear Door Inverter communication error (detection condition maintaining time : 3sec ) – (non
075
condition service type)
Same as the method of ‘M code 071’

But, please check whether connection of CN_T23 is correct or not.
the role of CN_T23 : this connector used to communicate
Please refer to
between front and rear door inverter controller.
check point of
DINV COMM
ERROR(M code :
071)
-97-
M code contents
Malfunction(LCD display) ER_RCOP COMM
Malfunction detecting Rear COP board communication error (detection condition maintaining time : 3sec ) – (non service
076
condition type)
Same as the method of ‘M code 072’

But, please check whether connection of between CN_T9, CN_T13 and CN_C1 is correct or not.
the role of CN_T9, CN_T13 and CN_C1 : this connector used to communicate
Please refer to between rear COP Board and rear door Inverter controller.
check point of
DINV COMM
ERROR(M code :
072)
-98-
M code contents
Malfunction(LCD display) ER_RDINV_ENCFLT
077 REAR Door inverter(CTC) encoder fault - (Non-service type)
condition
1) Check the door encoder line

2) Measure sin-cos detect again
3) If this problem occur again,
Please change the door motor.
Check REAR door (because motor combine with encoder.)
inverter(CTC) and door

encoder status
-99-
M code contents
Malfunction(LCD display) ER_RDINV_INIT
078 Door inverter(CTC) was not initialized - (Non-service type)
condition
1) Check the connection of rear CTC board

Check REAR replace the CTC Board.
door
inverter(CTC)
status
-100-
M code contents
Malfunction(LCD display) ER_DR_LOCK_OFF
Malfunction detecting No input the device open signal after DOOR LOCKING DEVICE OUTPUT (detection condition
079
Control action when

Cannot activate
Old version’s elevator receives the Locking device to EXT_I/O board.

But, these days this signal can read by CTC board itself.
-101-
M code contents
Malfunction(LCD display) ER_DR_LOCK_ON
Malfunction detecting The device open signal input when there are no output of the door locking device(detection
080
Control action when

Cannot activate
Old version’s elevator receives the Locking device to EXT_I/O board.

But, these days this signal can read by CTC board itself.
-102-
M code contents
Malfunction(LCD display) ER_GATE OPEN
081 During driving, CAR door is opened (detection condition maintaining time : 100ms)
condition
Control action when
O Go on to (1)
Check whether
the Gate switch is
-
contacted
-
mechanically
correct or not.
Adjust Gate
X
switch
-103-
 ER_GATE OPEN Trouble shooting
(2) Check whether the

gate switch connection
O Go on to (3)
is correct or not in car
top board
* Check the
Change CTC-3 board
voltage(safety line
X (in case CTC board,
voltage) or current flow
change CTX board)
method
(3) Check GS relay in

O Go on to (4)
the safety board
*Check the
voltage(safety line
X Change the safety board
method
-104-
 ER_GATE OPEN Trouble shooting
In spite that All of connection are correct,

- -
if the mainboard don’t get this signal,
(4) Check CN20 the cause of this problem is relay or mainboard itself.
CONNECTION and
whether signal is
correct or not
Change
X
Mainboard
-105-
M code contents
Malfunction(LCD display) ER_HATCH OPEN
082 During driving, floor door is opened (detection condition maintaining time: 100 ms)
condition
Control action when
O Go on to (1)
Check whether
the Interlock
switch is
contacted
mechanically
correct or not. Adjust Interlock
X
switch
-106-
 ER_HATCH OPEN Trouble shooting
(2) Check whether the

Interlock switch
O Go on to (3)
connection is correct or
not in car top board
* Check the
Change CTC-3 board
voltage(safety line
X (in case CTC board,
change CTX board)
method
(3) Check DS relay in

O Go on to (4)
the safety board
*Check the
voltage(safety line
X Change the safety board
method
-107-
 ER_HATCH OPEN Trouble shooting
In spite that All of connection are correct,

- -
if the mainboard don’t get this signal,
(4) Check CN20 the cause of this problem is relay or mainboard itself.
CONNECTION and
whether signal is
correct or not
Change
X
Mainboard
-108-
M code contents
Malfunction(LCD display) ER_DOOR INV
083 Door inverter error occurred (detection condition maintaining time : 500ms)
condition

2) Check the error by using HHT
Check door
inverter(CTC)
status
-109-
M code contents
Malfunction(LCD display) ER_GATE
Malfunction detecting There is no GATE signal in floor door interlock signal and Close Limit signal operation status
084
Control action when

Cannot activate
Check the Gate

switch line
Gate switch connection is correct or not Gate terminal connection is correct or not GS relay and all of connection is right or not.
(CC4, CC4B) (CN_S8-3, GS Relay, XGS(CN_S13-6)
-110-
M code Contents
Malfunction(LCD display) ER_HATCH
Malfunction detecting During GATE interlock and DCL signal operation outside door zone, there is no HATCH interlock
085
condition signal (detection condition maintaining time : 100ms)
Control action when

Cannot activate
‘0 _ _ _ _ _ _ _’<- Check this bit

* normality : 1 Error : 0
Go on
Error signal error
to (1)
-111-
 ER_HATCH Trouble shooting
Check the connection status

DS relay with CN_S6 & CN_S7. Relay is normal Go on to (2)
(1) Check the operation
status of DS relay on
safety board when Door
starts to move
Relay is abnormal Check interlock switch
*Check the connection line of

Change a Safety Board
XDS Connection O
*Safety Board fault
(2) Check CN_S13

connector
Connection CN_S13
correctly
Connection X
Complete
-112-
M code Contents
Malfunction(LCD display) ER_HATCH2
Malfunction detecting In automatic operation door zone section, during GATE interlock and DCL signal operation, there is
086
condition no HATCH interlock signal (detection condition maintaining time : 4sec)
Control action when After opening the door, try to close it

malfunction is detected If the same error is repeated 3times, cannot activate
After check
ER_HATCH(085),
and then this
point.
Check the gap between release roller and clutch. Because when the hatch and car door are closing,
only hatch door is not Correctly closed , that’s problem occur.
-113-
M code Contents
Malfunction(LCD display) ER_DOL&DCL ON
087 DOL and DCL simultaneous operation (detection condition maintaining time : 2.5 sec)
condition
malfunction is detected No detection during automatic operation driving
Check the Limit

status, And then
cable, terminal is
correct or not.
Check whether the Limit’s LED is on or not,

When the shape of circle plate is coming to limit switch.
And also, checking terminal of these limit switch in CTC-3 board.
-114-
M code Contents
Malfunction(LCD display) ER_GS_JUMPER
Malfunction detecting During CAR door open signal and DOL signal operation, floor door close signal operation
088 condition (detection condition maintaining time : 100ms)
Cannot activate
Control action when
Maintain door open status and CLOSE operation impossible (DCB invalid), try re-open during Open
malfunction is detected Limit reset.
When the mode is

auto, please check
jumper jack
remove or not.
Check the GS contact jumper connection status and operation status. (CC4, CC4B, CN_S8-3)
-115-
M code Contents
Malfunction(LCD display) ER_DOOR_JUMPER
Malfunction detecting During CAR door open signal and DOL signal operation, floor door close signal operation
Cannot activate
Control action when
Maintain door open status and CLOSE operation impossible (DCB invalid), try re-open during Open
malfunction is detected Limit reset.
When the mode is

auto, please check
jumper jack
remove or not.
Check the DS, GS contact jumper connection status and operation status. (CC4, CC4B, CN_S8-3)
-116-
M code Contents
Malfunction(LCD display) ER_RDOOR INV
090 Rear door inverter error (detection condition maintaining time : 500ms) - (Non-service type)
condition

2) Check the error by using HHT
Check door
inverter(CTC)
status
-117-
M code Contents
Malfunction(LCD display) ER_MOTOR HEAT
091 Motor overheated signal operation (detection condition maintaining time : 100ms)
condition
Control action when Stop at the nearest floor, and maintain cannot activate status for certain time period (manual
malfunction is detected operation possible)
‘_ 0 _ _ _ _ _ _’ <-Check this bit

Go on
Error signal error
to (1)
-118-
 ER_MOTOR HEAT Trouble shooting
Conduction 0 Go on to (2)
(1) Check whether to be
conducted between
N24 and MTH, after
turn off the power Check the status of
Conduction X Control Panel line in
motor.
Conduction 0 Go on to (3)
(2) Check whether to be

conducted between
N24 and RTH.
Conduction X Go on to (4)
-119-
 ER_MOTOR HEAT Trouble shooting
(3) Check the cable of

Main board(CN20,
CN21), refer to Complete
COL_8(The electric
circuit diagram)
CN21
CN20
(4) Check RTH sensor in

braking resistance and
Complete
the cables related in
braking resistance.
-120-
M code Contents
Malfunction(LCD display) ER_DOOR CLOSE
Malfunction detecting After door CLOSE output, there is no Door Close Limit signal for certain time (detection condition
092
Control action when Repeat CLOSE output 3 times, and if there is still a problem, maintain door OPEN and cannot
malfunction is detected activate status.
Check the car

door limit
setting, and the
gap between
release roller
and clutch
only hatch door is not Correctly closed , that’s problem occur. // but, there must be no problem in CN8 connection in CTC-3 board.
-121-
 ER_DOOR CLOSE Trouble shooting
Check the tightness of

both safety Ray and
Edge.
If these cable is tight, the car door cannot close
perfectly. So please remove cable tie, and then after
conform appropriate tightness, fasten to use cable
tie.
Check the car door

setting.
Check All of adjust point in car door setting.

Please refer to car door adjustment manual.
-122-
M code Contents
Malfunction(LCD display) ER_DOOR OPEN
Malfunction detecting After door open output, there is no Door open Limit signal for certain time (detection condition
093 condition maintaining time : 8sec)
Repeat open output 3 times, and if there is still a problem, move to the nearest floor and try to
Control action when
open again.
malfunction is detected If error continues, return to the base floor, and try Open 3times
Check the car

door limit
setting, and the
gap between
release roller
and clutch
-123-
M code Contents
Malfunction(LCD display) ER_INV POSI
Malfunction detecting Main inverter location information error signal occurred (detection condition maintaining time :
094
condition 500ms)
Control action when No location error detection during driving

malfunction is detected When it occurred while it was stopped : return to base floor (operation speed : 60 mpm)
1. If the rope slip occurs or adjust improperly 50% of balance between car and counter weight, this problem occur.
2. After initial drive, if you change the position of deceleration limit switch, this problem occur.
Checking the [1]

inverter menu
floor data
absolute
When the 50% load of weight insert in car, check the inverter ampere
location
[1] inverter menu  [1] monitor  [1] basic  Inverter current
information.
CAR
In case the car is middle floor, press up or down button.
If the inverter current between up and down is same,
it would complete adjustment of 50% balance.
-124-
M code Contents
Malfunction(LCD display) ER_BAD CALL
Malfunction detecting If main inverter driving destination floor is deceleration impossible floor. (detection condition
095
Control action when Stop at the nearest floor

malfunction is detected If there is call signal, operate normally
1. [2] system menu  [2] information view  [1] I/O SIGNAL  2. INVERTER DATA  CALL_FLR.
That’s problem can adjust level vane, deceleration limit appropriately, and then drive initial mode again.
Check the
INVERTER DATA
CALL_FLR status.
-125-
M code Contents
Malfunction(LCD display) ER_NEAR STOP
Malfunction detecting During driving nearest floor stop request signal occurred from main inverter (detection condition
096
condition maintaining time : 100 ms)
Control action when Stop at the nearest floor

malfunction is detected If there is call signal, operate normally
1. [2] system menu  [2] information view  [1] I/O SIGNAL  2. INVERTER DATA  CALL_FLR.
That’s problem can adjust level vane, deceleration limit appropriately, and then drive initial mode again.
Check the
INVERTER DATA
CALL_FLR status.
-126-
M code Contents
Malfunction(LCD display) ER_RDOL&DCL ON
Malfunction detecting REAR DOL and DCL simultaneous operation (detection condition maintaining time : 2.5 sec)
097
condition - (Non-service type)
Check the Limit

status, And then
cable, terminal is
correct or not.
Check whether the Limit’s LED is on or not,

When the shape of circle plate is coming to limit switch.
And also, checking terminal of these limit switch in CTC-3 board.
-127-
M code Contents
Malfunction(LCD display) ER_RDOOR CLOSE
Malfunction detecting there is no Door Close Limit signal for certain time when the rear door is closed (detection
098
condition condition maintaining time : 8sec) - (Non-service type)
Control action when Repeat CLOSE output 3 times, and if there is still a problem, maintain door OPEN and cannot
malfunction is detected activate status.
Check the car

door limit
setting, and the
gap between
release roller
and clutch
-128-
 ER_RDOOR CLOSE Trouble shooting
Check the tightness of

both safety Ray and
Edge.
If these cable is tight, the car door cannot close
perfectly. So please remove cable tie, and then after
conform appropriate tightness, fasten to use cable
tie.
Check the car door

setting.
Check All of adjust point in car door setting.

Please refer to car door adjustment manual.
-129-
M code Contents
Malfunction(LCD display) ER_RDOOR OPEN
Malfunction detecting there is no Door open Limit signal for certain time when the rear door is opened(detection
099 condition condition maintaining time : 8sec) – Non service type
Repeat open output 3 times, and if there is still a problem, move to the nearest floor and try to
Control action when
open again.
malfunction is detected If error continues, return to the base floor, and try Open 3times
Check the car

door limit
setting, and the
gap between
release roller
and clutch
-130-
M code Contents
Malfunction(LCD display) ER_ULS RUN DN
101 During DOWN direction driving, ULS operation (detection condition maintaining time : 100ms)
condition
Control action when
Normal operation
CN17(RED) : Upward deceleration limit switch sensor terminal.

CN18(BLUE) : bottom side deceleration limit switch sensor terminal.
Also, check refer to GPIO_INPUT data.
Check whether *refer to ‘WBVF SYSTEM’ manual.
between
interchange the
CN17 with
CN18
-131-
M code Contents
Malfunction(LCD display) ER_DLS RUN UP
102 During UP direction driving, DLS operation (detection condition maintaining time : 100ms)
condition
Control action when
Normal operation
CN17(RED) : Upward deceleration limit switch sensor terminal.

CN18(BLUE) : bottom side deceleration limit switch sensor terminal.
Also, check refer to GPIO_INPUT data.
Check whether *refer to ‘WBVF USAGE’ manual.
between
interchange the
CN17 with
CN18
-132-
M code contents
Malfunction(LCD display) ER_RUN_BY_SW
103 RUN BY(RBL) switch active
condition
Control action when
Normal operation(with Buzzer)
This error should occur when elevator type is only MRL Type.
Check buzzer
sounds when door
Go on to
start to be error
(1)
opened in
automatically
‘_ _ _ 0 _ _ _ _’  Check this data

-133-
 ER_RUN_BY_SW Trouble shooting
(1) Connection RNBY

Complete
With N24
Recently, runby switch is not installed.

So, please jumper between RNBY and N24.
-134-
M code Contents
Malfunction(LCD display) ER_PLUL_OFF1
104 PLUL switch does not active at top floor
condition
Control action when
Auto inspection drive to check absolute position
1) Check the PLUL

status.
current flow method
2) Check CN17(RED)
-135-
M code contents
Malfunction(LCD display) ER_PLDL OFF1
105 PLDL switch does not active at bottom floor
condition
Control action when
Auto inspection drive to check absolute position
PLDL
1) Check the PLDL

status.
current flow method
2) Check CN18(BLUE)
-136-
M code Contents
Malfunction(LCD display) ER_PLUL RUN UP
Malfunction detecting During UP direction driving, PLUL operation even though the floor is not top floor
106
condition (detection condition maintaining time : 1s)
Control action when

Normal operation
1) Check the PLUL

status.
current flow method
2) Check CN17(RED)
-137-
M code contents
Malfunction(LCD display) ER_PLDL RUN DN
Malfunction detecting During DOWN direction driving, PLDL operation even though the floor is not bottom floor.
107
condition (detection condition maintaining time : 1s)
Control action when

Normal operation
PLDL
1) Check the PLDL

status.
current flow method
2) Check CN18(BLUE)
-138-
M code contents
Malfunction(LCD display) ER_FDZ SENSOR FAULT
108 During driving, FDZ ON (detection condition maintaining time : 4s) - (Non-service type)
condition
Control action when
Normal operation
1) Check whether FDZ

sensor light is
correctly or not FDZ sensor Light
2) Level vane
installation
3) FDZ sensor jack

status in Front CTC- Level vane installation
3 board FDZ jack status(CN_T26) – Front CTC-3
-139-
M code contents
Malfunction(LCD display) ER_RDZ SENSOR FAULT
109 During driving, RDZ ON (detection condition maintaining time : 4s) - (Non-service type)
condition
Control action when
Normal operation
1) Check whether RDZ

RDZ sensor Light
sensor light is
correctly or not
2) Level vane
installation
3) RDZ sensor jack

status in Rear CTC- Level vane installation
3 board RDZ jack status(CN_T26) – Rear CTC-3
-140-
M code contents
Malfunction(LCD display) ER_COP COM
Malfunction detecting During automatic operation or manual operation, COP board communication problem occurred
111
condition (detection condition maintaining time : 3sec)
Control action when

Normal operation (for error monitoring)
Refer to M code (072) Refer to M code (072) – ER_COP COMM
-141-
M code contents
Malfunction(LCD display) ER_DINV COM
112
condition (detection condition maintaining time : 3sec)
Control action when

Refer to M code (071) Refer to M code (071) – ER_DINV COMM
-142-
M code contents
Malfunction(LCD display) ER_RCOP COM
113
condition (detection condition maintaining time : 3sec) - (Non-service type)
Control action when

Refer to M code (076) Refer to M code (076) – ER_RCOP COMM
-143-
M code contents
Malfunction(LCD display) ER_RDINV COM
114
condition (detection condition maintaining time : 3sec) - (Non-service type)
Control action when

Refer to M code (075) Refer to M code (075) – ER_RDINV COMM
-144-
M code contents
Malfunction(LCD display) ER_DR INV OC
Door inverter over-current error occurred (detection condition maintaining time : 100ms)
121 condition
For door inverter detail error monitoring
Control action when
If it occurred with door inverter error(ER_DOOR INV, error code : 83), cannot activate
malfunction is detected (manual operation possible)
CN10
1) Insert HHT into

CTC-3 board.
HYUNDAI ELEVATOR HYUNDAI ELEVATOR
Car Top Controller Car Top Controller
2) Check error 01 OC ERR 03 ERROR 
02 NONE 04 TRIP DATA
3) adjustment
EN EN
ESC UP DN ESC UP DN
T T
-145-
 ER_DR INV OC Trouble shooting
 what is cause of over-current of door inverter?

the Current of door inverter is proportional to short-circuit on the part of foreign substances.
So, please check Car door controller to use visual inspection.
(For example, connection of motor line, whether there is foreign substance in CTC-board etc.)
 Inverter Output Current Instantaneous Value Exceeds
FACTORY / OC LEVEL (Over Current Detect Level)
HYUNDAI ELEVATOR HYUNDAI ELEVATOR HYUNDAI ELEVATOR HYUNDAI ELEVATOR

Adjust parameter Car Top Controller Car Top Controller Car Top Controller Car Top Controller
01 MONITOR 03 MOTOR PASSWORD CHECK 1 PASSWORD CHECK 2
02 PROGRAM  04 FACTORY  2  3 
Check status of
car door moving
HYUNDAI ELEVATOR
Car Top Controller
12. OC LEVEL
7
Induction type of motor : 7A (Default)

ESC UP DN ENT Synchronous type of motor : 2A (Default)
-146-
M code contents
Malfunction(LCD display) ER_DR INV OL
Door inverter overload error occurred (detection condition maintaining time : 100ms)
122 condition
Control action when
CN10
1) Insert HHT into

CTC-3 board.
2) Check error 01 OL ERR 03 ERROR 
3) adjustment
EN EN
ESC UP DN ESC UP DN
T T
-147-
 ER_DR INV OL Trouble shooting
 what is cause of overload of door inverter?

the Current of door inverter is proportional to car door force which is opening or closing.
So, please check whether there are any disturbances when car door is moving.
 Over Current Occurrence According to Time

(Based on 10 Seconds at 140% of Rated Ampere)
HYUNDAI ELEVATOR HYUNDAI ELEVATOR HYUNDAI ELEVATOR HYUNDAI ELEVATOR

Adjust parameter Car Top Controller Car Top Controller Car Top Controller Car Top Controller
01 MONITOR 03 MOTOR PASSWORD CHECK 1 PASSWORD CHECK 2
02 PROGRAM  04 FACTORY  2  3 
Check status of
car door moving
HYUNDAI ELEVATOR
Car Top Controller
12. OL TIME
10 
ESC UP DN ENT
-148-
M code contents
Malfunction(LCD display) ER_DR INV OV
Door inverter over-voltage error occurred (detection condition maintaining time : 100ms)
123 condition
Control action when
CN10
1) Insert HHT into

CTC-3 board.
2) Check error 01 OV ERR 03 ERROR 
3) adjustment
EN EN
ESC UP DN ESC UP DN
T T
-149-
 ER_DR INV OV Trouble shooting
 what is cause of over-voltage of door inverter?

when DC LINK Voltage is abnormal, this error occurred. So, please check the voltage of DC LINK,
and Whether input voltage (220Vac) is also correct or not .
 DC LINK Voltage exceeds Over voltage.
over voltage level : 380Vdc DC LINK Voltage
F6(250, 10A)
Adjust parameter
1: B220S
Check status of
4: A220S
car door moving
HYUNDAI ELEVATOR HYUNDAI ELEVATOR HYUNDAI ELEVATOR

Car Top Controller Car Top Controller Car Top Controller
01 MONITOR  01 BASIC  DC LINK VOLT
02 PROGRAM 02 I/D 402 V
ESC UP DN ENT ESC UP DN ENT ESC UP DN ENT
-150-
M code contents
Malfunction(LCD display) ER_DR INV UV
Door inverter Low-voltage error occurred (detection condition maintaining time : 100ms)
124 condition
Control action when
CN10
1) Insert HHT into

CTC-3 board.
2) Check error 01 UV ERR 03 ERROR 
3) adjustment
EN EN
ESC UP DN ESC UP DN
T T
-151-
 ER_DR INV UV Trouble shooting
 what is cause of under voltage of door inverter?

first, check the fuse(F6 / 250V, 10A) and, check the input voltage(220Vac). If building power is abnormal, the car door
controller receive sensing this problem, make showing fault under-voltage error.
 DC LINK Voltage under Low voltage.

under voltage level : 200Vdc DC LINK Voltage
F6(250, 10A)
Adjust parameter
1: B220S
Check status of
4: A220S
car door moving
HYUNDAI ELEVATOR HYUNDAI ELEVATOR HYUNDAI ELEVATOR

Car Top Controller Car Top Controller Car Top Controller
01 MONITOR  01 BASIC  DC LINK VOLT
02 PROGRAM 02 I/D 192 V
ESC UP DN ENT ESC UP DN ENT ESC UP DN ENT
-152-
M code contents
Malfunction(LCD display) ER_DR INV VER
Door inverter version error occurred (detection condition maintaining time : 100ms)
125 condition
Control action when
CN10
1) Insert HHT into

CTC-3 board.
2) Check error 01 VERSION ERR 03 ERROR 
3) adjustment
EN EN
ESC UP DN ESC UP DN
T T
-153-
 ER_DR INV VER Trouble shooting
Version error can

solve INIT
EEPROM.
-154-
M code contents
Malfunction(LCD display) ER_DR INV DIR
Malfunction detecting Door inverter dual direction (door open/close signals simultaneous operation) error occurred

Control action when
CN10
1) Insert HHT into

CTC-3 board.
2) Check error 01 DIR ERR 03 ERROR 
3) adjustment
EN EN
ESC UP DN ESC UP DN
T T
-155-
 ER_DR INV DIR Trouble shooting
 OPEN and CLOSE Signals Simultaneous input

This is the case that there is a simultaneous input of OPEN/CLOSE drive signals through CAN Communication.
To solve this, it is required to reset the system by pushing Reset button (S1) in CTC Board or
reconnect CN_T9 Connector if considered that this is an error related to contact inferiority. If DOUBLE
DIR error continues in spite of taking a corrective measure, check the related signals in the control system.
If confirmed that nothing is abnormal, replace CTC Board.
Press reset
button, and then
(S1) Reset button
checking CAN
H/L signal.
(CN_T9) CAN high/low
-156-
M code contents
Malfunction(LCD display) ER_SE
131 Safety Edge long time operation problem (detection condition maintaining time : 5min)
condition
Control action when
When nudging option is applied, after 30 sec, output buzzer and door close.
1) After Checking the

Safety edge status,
adjust switch
M8
setting.
2) If there is no Safety
edge problem, it
should check the
connection in CTC-3
board. <SE 400M> <SE 600M> <SE 500M>
<Adjustment point>
-157-
 ER_SE Trouble shooting
Please check the

saddle status and
connection
status.
When the connection of CC25,

Make sure to connect correctly.
Safety edge
CC25 CC25B cable
In spite that after adjusting all of these method, if the problem is remain, please change the CTC-3 board.
-158-
M code contents
Malfunction(LCD display) ER_EE
132 Safety Edge long time operation problem (detection condition maintaining time : 5min)
condition
Control action when
When nudging option is applied, after 30 sec, output buzzer and door close.
1) After Checking the

Safety edge status,
adjust switch
setting.
2) If there is no Safety
edge problem, it
should check the
connection in CTC-3
board.
<Multi beam> <Safety Ray>
-159-
 ER_EE Trouble shooting
 Sensing check
2 lights turn on : there is something between multibeam.
1 light turn on : there is no something between multibeam.
Check the Multi

beam sensor
correctly or not.
Also, connection
in the CTC-3
board. When the connection of CC24,
Make sure to connect correctly.
CC16 : Multibeam power
CC24 : Multibeam // CC24B : Jumper pin
CC23, CC24B : Safety Ray power
In spite that after adjusting all of these method, if the problem is remain, please change the multibeam or safety ray.
-160-
M code contents
Malfunction(LCD display) ER_OPEN BTN
133 Door open button(DOB) long time operation problem (detection condition maintaining time : 5 min)
condition
Control action when
For error monitoring, door closing impossible occurred.
1. Button jack is correct or not.

2. Button status.
Check the connection of

Check the button status
OPB board.
current flow mode.
And then Button status.
<OPB Terminal (DOB)> <COP Terminal (DOB)>
-161-
M code contents
Malfunction(LCD display) ER_CLOSE BTN
134 Door open button(DCB) long time operation problem (detection condition maintaining time : 5 min)
condition
Control action when
For error monitoring.
1. Button jack is correct or not.

2. Button status.
Check the connection of

Check the button status
OPB board.
current flow mode.
And then Button status.
<OPB Terminal (DCB)> <COP Terminal (DCB)>
-162-

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WBVF Troubleshooting

2. Analysis Error Status

3. Detail Malfunction Data Analysis

4. Error Code Information

1. How to Analysis Error of WBVF System

2. Analysis Error Status

Auto_Drive 5 Auto_Drive 5 Auto_Drive 5 Auto_Drive 5

ESC UP DN ENT ESC UP DN ENT ESC UP DN ENT ESC UP DN ENT

• Malfunction occurrence order index

Unique code of the malfunction occurred/reset

Malfunction status Malfunction status information

3. Detail Malfunction Data Analysis

None 5 None 5 None 5

4. Error Code Information

Check point Trouble shooting

TBPW-1 TBPW-2 TBPW-3 TBPW-4 TBPW-5 TBPW-6

Check point Trouble shooting Result Step

GPIO DATA CHECK Error Go on to (1)

ERROR CODE : 002 ‘ _ _ _ _ _ _ _ 0’ 

Check point Trouble shooting Result Step

Relay is off Go on to (2)

(1) Check the Relay

(2) Check AC85V on

Check point Trouble shooting Result Step

(3) Check DC 110V on

Check point Trouble shooting Result Step

(5) Check DC 110V on

Relay and Diode fault

Check E-Stop and Safety

Check point Trouble shooting Result Step

(7) Check if XSA cable

Control action when Emergency stop and cannot activate

Check point Trouble shooting

 Check point : DMC2, DBKA, DBKB, DX Line.  COL.9

Use HHT Fault analysis menu to

Control action when

Check point Trouble shooting

 Check point : DMC2, DBKA, DBKB, DX Line.  COL.9

Use HHT Fault analysis menu to

Control action when MC2 OFF output

Check point Trouble shooting

When you let car up and down,

Check point Trouble shooting Result Step

When you let car up and down,

When you let car up and down,

Check point Trouble shooting Result Step

(1) Check DC 110V on

Change a main board

Check point Trouble shooting Result Step

Change a main board

Check point Trouble shooting Result Step

Check if INPUT_1 data is

Check point Trouble shooting Result Step

Specification is right Go on to (2)

(1) Check the condenser

Specification is wrong Change the condenser

Control action when When it occurred during operation : emergency stop