GMM (Rev.03TR.01 Dated 05 Aug 21)

COVER PAGE
(MANUAL ASSIGNMENT)
GENERAL 10 JAN 21
REV.03 MAINTENANCE MANUAL
(GMM)
SAUDIA
GENERAL MAINTENANCE MANUAL
(GMM)
CONTROL NO.: GMM/860/00
THIS MANUAL IS ASSIGNED TO:
WEBSITE EDITION
CC: 860, LOC: 130
THIS MANUAL HAS BEEN PREPARED FOR THE EXCLUSIVE USE OF

SAUDI ARABIAN AIRLINES AND SHALL NOT BE REPRODUECED OR
USED IN OTHER COMMERCIAL ENTERPRISES BY ANY PERSON,
AGENCY, OR CORPORATION WITHOUT THE EXPRESSED WRITTEN
APPROVAL OF SAUDI ARABIAN AIRLINES – VP TEHNICAL SERVICES.
THIS DOCUMENT IS UNCONTROLLED WHEN PRINTED OR DOWNLOADED

COVER PAGE
(MANUAL ASSIGNMENT)
GENERAL 10 JAN 21
(GMM)
INTENTIONALLY LEFT BLANK

‫■؛‬# ‫دة‬4‫ ااأاأع‬٠٠٠٠
GACA ACCEPTANCE
‫ ى‬SAUDIA ‫رعة‬
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
This manual is a controlled document, prepared to meet the General Authority of Civil Aviation
(GACA) regulations and requirements. The Manual is accepted by GACA exclusively for
SAUDIA. If any conflict in the content of this manual with GACA requirements, GACA
requirements shall be fulfilled and revision to the manual must be made without hindrance.
mGACA
General Authority of Civil Avl،
General Authority of Civil Aviation

Safety & Economic Regulation
King Abdulaziz International Airport
P.O. Box 887, Jeddah 21421
Kingdom Of Saudi Arabia
Accepted by: Mr. Eid Al-Obaidi
Title: Principal Mainten‫؛‬iu»c^^
Date: BGACA ‫الهينة العامة للطيران المدنس‬

General Authority of Civil Aviation
Signature: Safety, Security & Air Transport

AIRWORTHINESS - JEDDAH OFFICE
ACCEPTED
Official Stamp:
Name:‫م!نق‬
GACA ACCEPTANCE PAGE 1 OF 2

GACA ACCEPTANCE
GENERAL 10 JAN 21
REV. 03 MAINTENANCE MANUAL
(GMM)
GACA ACCEPTANCE PAGE 2 OF 2

APPROVAL PAGE
GENERAL 10 JAN 21
(GMM)
MANUAL APPROVAL PAGE PAGE 2 OF 2

CHANGE INSTRUCTION
SHEET
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
HIGHLIGHTS / CHANGE INSTRUCTIONS SHEET (CIS)
R E V I S I O N NO.: 03/TR.01
TO: GENERAL MAINTENANCE MANUAL (GMM) HOLDERS
Following are the Highlights / Change Instructions for this revision of General Maintenance
Manual (GMM).
Holders of this manual are requested to update their manual in-line with the following instructions
and in conjunction with the revised "List of Effective Pages" provided. Accordingly, insert new
pages, remove obsolete (old) pages and destroy. Insert these Highlights/CIS pages before "List of
Effective Pages", for future reference.
On receipt of this revision, all manual holders are required to review its contents, and where
necessary, update their individual or applicable Manuals.
REMOVE PAGES INSERT PAGES
1-6 (Pages from 1 to 12) 1-6 (Pages from 1 to 12)
2-7 Deputization (Pages from 1 to 2) 2-7 Deputization (Pages from 1 to 2)
3-10 Aircraft Maintenance Record Storage 3-10 Aircraft Maintenance Record Storage
(Pages from 1 to 12) (Pages from 1 to 12)
3-14 Dent And Buckle Chart (DBC) (Pages 3-14 Dent And Buckle Chart (DBC) (Pages
from 1 to 4) from 1 to 4)
3-16 Maintenance Sign Off (Pages from 1 to 3-16 Maintenance Sign Off (Pages from 1 to
6) 6)
HIGHLIGHTS / CHANGE INSTRUCTIONS SHEET (CIS) PAGE 1 OF 2

CHANGE INSTRUCTION
SHEET
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
REMOVE PAGES INSERT PAGES
3-37 Routine Component Change Card 3-37 Routine Component Change Card
(RCCC) (Pages from 1 to 2) (RCCC) (Pages from 1 to 2)
4-3 Aircraft Bird-Strike Reporting (Pages from 4-3 Aircraft Bird-Strike Reporting (Pages from
1 to 2) 1 to 2)
6-3 Receiving Inspection (Pages from 1 to 4) 6-3 Receiving Inspection (Pages from 1 to 4)
6-19 Conditional Inspection (Pages from 1 to 6-19 Conditional Inspection (Pages from 1 to
4) 4)
6-29 Inspection Tasks Handling (Pages from 1 6-29 Inspection Tasks Handling (Pages from 1
to 14) to 14)
7-5 Maintenance Organization Training 7-5 Maintenance Organization Training

Program (Pages from 1 to 2) Program (Pages from 1 to 2)
7-8 Maintenance Organization ESD Program 7-8 Maintenance Organization ESD Program
(Pages from 1 to 2) (Pages from 1 to 2)
7-11 Maintenance Procedures Manual (MPM) 7-11 Maintenance Procedures Manual (MPM)
Requirements (Pages from 1 to 2) Requirements (Pages from 1 to 2)
*****
HIGHLIGHTS / CHANGE INSTRUCTIONS SHEET (CIS) PAGE 2 OF 2

TABLE OF CONTENTS (A)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
(A) Table of Contents

(A) Table of Contents
(B) List of Effective Pages
(C) Record of Revision
(D) Statement of Compliance GACAR’s Parts 91, 119 & 121
0-0 Administrative
0-1 Preamble
1-0 General
1-1 Introduction
1-2 Legal Issues
1-3 Obligations
1.3.1 VP Technical Services
1.3.2 Quality Assurance Program
1.3.3 GMM Review Committee
1.3.4 Safety Management System (SMS)
1-4 Manuals and Manual Control
1.4.1 Manuals
1.4.2 Hierarchy and ownership of manuals
1-5 Manual Structure and Indexing System
1-6 Manual Control System
1-7 General Terms and Definitions
1-8 Abbreviations
1-9 Manual Chart
2-0 Organization
2-1 Introduction
2.1.1 Mission
2.1.2 Vision
2.1.3 Goals
(A) TABLE OF CONTENTS PAGE 1 OF 8

GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
2-2 Authorities and Responsibilities

2.2.1 Nominated Post Holders Duties & Responsibilities
2.2.2 Relationship with Other Organizations
2-3 Reserved
2-4 Management Personnel Structure
2-5 Duties and Responsibilities
2.5.1 Management Personnel Duties & Responsibilities

2-6 Reserved
2-7 Deputization
2-8 Maintenance Reporting and Communication
2-9 Manpower Resources
2-10 Description of Facilities and Physical Infrastructure
3-0 Maintenance Procedures

3-1 Maintenance Procedures
3-2 Aircraft Logbook Handling
3-3 Deferred Maintenance
3-4 MEL Deferral Extension Handling Process
3-5 Aircraft Dispatch
3-6 Airworthiness Release
3-7 Maintenance Flight Evaluation (MFE)
3-8 Test Flights
3-9 Maintenance Ferry Flight Special Permits
3-10 Aircraft Maintenance Record Storage
3-11 Aircraft Major Alterations & Major Repairs
3-12 Engineering Order (E.O.)
3-13 Airworthiness Directives
3-14 Dent & Buckle Chart (DBC)
3-15 Aircraft Auxiliary Power Unit (APU) Operation

GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
3-16 Maintenance Signs Off

3-17 Aircraft Storage
3-18 Aircraft Fueling Operations
3-19 Engine Run Up and Taxi (Rut) For Maintenance Purposes
3-20 Reserved
3-21 In-Service Check
3-22 Walk around Check (WAC) and Confidence Check
3-23 Reserved
3-24 Reserved
3-25 Engineering Authorization (EA)
3-26 Engineering Repair (ER)
3-27 Aircraft Maintenance Task Card (MTC)
3-28 Non – Routine Work Cards Handling
3-29 Job Instruction Cards (JIC)
3-30 Reserved
3-31 Supplemental Type Certificate (STC)
3-32 Aircraft Fumigation
3-33 Reserved
3-34 Maintenance Service Litter Handling
3-35 Engineering Directives (ED)
3-36 TSV Technical Services Aircraft Maintenance Forms (TSV's)
3-37 Routine Component Change Card (RCCC)
4-0 Maintenance Reports

4-1 Service Difficulty Report (SDR)
4-2 Mechanical Interruption Summary Report (MISR)
4-3 Aircraft Bird-Strike Reporting Process
4-4 Technical Flight Interruption Event Handling
4-5 Aircraft Component and Material Damage Report

GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
5-0 Maintenance Programs

5-1 Continues Airworthiness Maintenance Program (CAMP)
5-2 Continuing Analysis And Surveillance System (CASS)
5-3 Scheduled Maintenance Program (SMP)
5-4 Development and Revision of MEL / CDL and NEF Maintenance (M) procedure
5-5 Reserved
5-6 Engine Condition Monitoring (ECM) Program
5-7 Extended Operations (ETOPS)
5-8 Propulsion System Monitoring Program
5-9 Engine / APU Oil Consumption Monitoring Program
5-10 Reserved
5-11 Fuel Conservation
5-12 Aircraft Weight & Balance Check
5-13 Software Configuration Management
5-14 Reserved
5-15 Reserved
5-16 Reserved
5-17 Reserved
5-18 Identification of Overhaul Time Limitation on Emergency Equipment/Components
5-19 Flight Data Recorder/ Cockpit Voice Recorder Read out
5-20 Reserved
5-21 Safety Management System
5-22 Reserved
5-23 Continued Airworthiness And Safety Improvements
5-24 Aircraft Fluids And Engine Debris Analysis Program
5-25 Life Limited Part (LLP) control program
5-26 Reliability Control Program (RCP)
5-27 Category II/III Operations (CAT II/III)
5-28 Aircraft De-Ice Anti-Ice Program (ADAP)
5-29 Reduced Vertical Separation Minimum (RVSM)

GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6-0 Maintenance Policies

6-1 Sale and Purchase of Aircraft Spare Parts
6-2 Reserved
6-3 Receiving Inspection
6-4 Removal of Aircraft DFDR/CVR and Components for Investigation
6-5 Reserved
6-6 Audit Policy and Process
6-7 Reserved
6-8 Serviceable/Unserviceable Parts Tag
6-9 Reserved
6-10 Fuel Audit
6-11 Fly Away Kit Handling
6-12 Short Term Escalation (STE)
6-13 Non-Destructive Test Inspection
6-14 Accidents, Incidents and Events
6-15 Technical Publications
6-16 Reserved
6-17 Special Equipment Installation
6-18 Reserved
6-19 Conditional Inspection
6-20 Aircraft Swap and Substitution Handling
6-21 Reserved
6-22 Reserved
6-23 Standard Maintenance Practices
6-24 Aircraft Unserviceable Parts Handling
6-25 Spare Parts Handling at Out-stations
6-26 Additional Crew Member (ACM) Movement
6-27 Flight Mechanics
6-28 VIP Flight Aircraft Handling
6-29 Inspection Tasks Handling

GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6-30 Reserved
6-31 Component Change Card
6-32 Aircraft Parts Non-Routine Repair (NRR) Handling
6-33 Parts Scrapping
6-34 Parts Robbing & Swapping
6-35 Reserved
6-36 Designated Operational Spare (DOS) Aircraft
6-37 Bomb and Security Threat Handling
6-38 GACA Operations Specifications
6-39 Application and / or Renewal of Aircraft Certificates and Deregistration of Aircraft
6-40 Inspection Authorization Issuance / Approval
6-41 One Time Inspection Authorization (OTIA)
6-42 Aircraft Inspection Items (II) Classification
6-43 Aircraft Components Inspection
6-44 Power Plant Maintenance Inspection
6-45 Engine / APU Boroscope Inspection (B/I)
7-0 AMO Obligations

7-1 Maintenance Contractors Selection Procedures
7-2 Maintenance Locations and Approved Contractors
7-3 AMO Requirements
7-4 Maintenance Organization Quality Assurance
7-5 Maintenance Organization Training Program
7-6 Maintenance Facilities and Physical Resources
7-7 Maintenance Organization Material Handling
7-8 Maintenance Organization E.S.D. Program
7-9 Maintenance Organization Tooling and Calibration program
7-10 Maintenance Organization Records Retention
7-11 Maintenance Procedures Manual (MPM) Requirements
7-12 Maintenance Organization Aircraft Maintenance Release

GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
7-13 Maintenance Authorization and Qualification

7-14 Surveillance, Oversight And Monitoring
8-0 SV Technical Services Forms

8-1 SV Technical Services Forms
Annexes
*****

GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)

LIST OF EFFECTIVE
‫للارلعبمدلأ م‬1 ٠٠٠
،
PAGES (B) ‫ ءناأ‬SAUDIA ‫ره؛‬
GENERAL 05 AUG21
MAINTENANCE MANUAL
REV.03/TR.01
(GMM)
(B) LIST OF EFFECTIVE PAGES:
CHAPTER CONTENTS PAGE REV. DATE
Preamble 1 to 2 REV. 03 10JAN21

Introduction 1 to I REV. 03 10JAN21
Legal Issues 1 to 4 REV. 03 10JAN21
Obligation 1 to 2 REV. 03 10JAN21
Manuals and Manual Control 1 to 2 REV. 03 10JAN21
Manual Structure and Indexing System 1 to 2 REV. 02 30NOV17
Manual Control System 1 to 12 REV.03/TR.01 05 AUG21
General Terms and Definitions 1 to 6 REV. 03 10JAN21
Abbreviations 1 to 4 REV. 03 10JAN21
Manual Chart 1 to 2 REV. 03 10JAN21
2-1 Introduction to 1 REV. 03 10JAN21

2-2 Authorities and Responsibilities : to 4 REV. 03 10JAN21
2-3 Reserved to 2 Original 01OCT13
2-4 Management Personnel Structure to 2 REV. 03 10JAN21
2-5 Duties and Responsibilities to 64 REV. 03 30NOV17
2-6 Reserved to 2 REV. 03 10JAN21
2-7 Deputization to 2 REV.03/TR.01 05 AUG21
2-8 Maintenance Reporting and Communication to 2 REV. 03 10JAN21
2-9 Manpower Resources to 4 REV. 03 10JAN21
2-10 Description of Facilities and Physical Infrastructure to 2 REV. 03 10JAN21
3-1 Maintenance Procedures to 2 REV. 03 10JAN21

3-2 Aircraft Logbook Handling to 30 REV. 03 10JAN21
3-3 Deferred Maintenance to 12 REV. 03 10JAN21
3-4 MEL Deferral Extension Handling Process to 4 REV. 03 10JAN21
3-5 Aircraft Dispatch to 4 REV. 03 10JAN21
3-6 Airworthiness Release to 10 REV. 03 10JAN21
3-7 Maintenance Flight Evaluation (MFE) to 2 REV. 03 10JAN21
3-8 Test Flights to 4 REV. 03 10JAN21
3-9 Maintenance Ferry Flight Special Permits to 6 REV. 03 10JAN21
3-10 Aircraft Maintenance Record Storage to 12 REV.03/TR.01 05 AUG21
3-11 Aircraft Major Alterations & Major Repair to 4 REV. 03 I0JAN21
3-12 Engineering Order (E.O.) to 4 REV. 03 10JAN21
3-13 Airworthiness Directives to 6 REV. 03 10JAN21
3-14 Dent And Buckle Chart (DBC) َِ -‫همل‬ REV.03/TR.01 05 AUG21
3-15 APU Operation REV. 03 10JAN21
AGm_
4
3-16 Maintenance Sign Off REV.03/TR.01 05 AUG21
‫المدت|ة اسمغ للطيران المدنم‬ A
3-17 Aircraft Storage Genera Authority of
General Authority of Civil
Civil Av4‫؛‬،t_
‫أس‬،ّ ~
٦ REV. 03 10JAN21
3-18 Aircraft Fuelling Operations Safety, Security ، Air Tr.n4p£r> 8 REV. 03 10JAN21
‫^^أءجءءءأأ؛؛عءءءءء‬
(B) LIST OF EFFECTIVE PAGES PAGE 1 OF 6
‫ءصلأ‬:‫^^نحاهلق‬
LIST OF EFFECTIVE
‫عبمدرة م‬1‫ اإاار‬،ً
PAGES (B) 1OS SAUDIA ‫؟؛‬7
GENERAL 05 AUG21
MAINTENANCE MANUAL
REV.03/TR.01
(GMM)
CHAPTER CONTENTS PAGE REV‫؛‬ DATE
3-19 Engine Run Up and Taxi(RUT) for Maintenance Purposes 06 REV. 03 10JAN21
3-20 Reserved o2 REV. 03 10JAN21
3-21 In Service Check o2 REV. 03 10JAN21
3-22 Walk Around Check (WAC) and Confidence Check ‫ه‬4 REV. 03 10JAN21
3-25 Engineering Authorization (EA) REV. 03 10JAN21
3-26 Engineering Repair (ER) REV. 03 10JAN21
3-27 Maintenance Task Card (MTC) 02 REV. 03 10JAN21
3-28 None - Routine Work Card Handling o4 REV. 03 10JAN21
3-29 Job Instruction Cards (JIC) o2 REV. 03 10JAN21
3-31 Supplemental Type Certificate (STC) o4 REV. 03 10JAN21
3-32 Aircraft Fumigation o2 REV. 03 10JAN21
3-34 Maintenance Service letter Handling o4 REV. 03 10JAN21
3-35 Engineering Directives o2 REV. 03 10JAN21
3-36 TSV Technical Services Aircraft Maintenance Forms (TSV's) o2 REV. 03 10JAN21
3-37 Routine Component Change Card (RCCC) ‫ه‬2 REV.03/TR.01 05 AUG21
4-1 Service Difficulty Report 06 REV. 03 10JAN21

4-2 Mechanical Interruption Summary Report (MISR) ‫ه‬2 REV. 03 10JAN21
4-3 Aircraft Bird-Strike Reporting Process o2 REV.03/TR.01 05 AUG21
4-4 Technical Flight Interruption Events Handling o4 REV. 03 10JAN21
4-5 Aircraft Component and Material Damage Report 02 REV. 03 10JAN21
5-1 Continues Airworthiness Maintenance Program (CAMP) 16 REV. 03 ‫ا‬0 JAN2١

5-2 Continuing Analysis And Surveillance System (CASS) 02 REV. 03 10JAN21
5-3 Scheduled Maintenance Program REV. 03 10JAN21
5-4 Development and Revision of MEL / CDL & NEF
REV. 03 10JAN21
Maintenance (M) procedures
5-6 Engine Condition Monitoring (ECM) program o2 REV. 03 10JAN21
5-7 Extended Operations (ETOPS) o2 REV. 03 10JAN21
5-8 Propulsion System Monitoring Program o4 REV. 03 10JAN21
5-9 Engine / APU Oil Consumption Monitoring Program ‫ه‬4 REV. 03 10JAN21
5-1 0 Reserved o2 Original 01OCT13
5-1 1 Fuel Conservation 00 NREV. 03 10JAN21
5-12 Aircraft Weight & Balance Check LEV. 03 10JAN21
5-13 Software Configuration Management LEV. 03 10JAN21
٥٠٨٠٢٥٠ ‫ع‬0‫بما‬0‫ ءلآأيإممأأا‬Aviation
5-1 4 Reserved LEV. 03 10JAN21
Safety, Security ‫* ة‬ir Transport
airworthiness ■ JEDDAH OFFICE
ACCEPTED
(B) LIST OF EFFECTIVE PAGES Name: PAGE 2 OF 6

Signature:.
LIST OF EFFECTIVE
‫دمة م‬4‫ألأممع‬
PAGES (B) OS SAUDIA •T)
GENERAL 05 AUG21
MAINTENANCE MANUAL
REV.03/TR.0I
(GMM)
OiAP]IRCO_NTS PAGE REV. DATE

5-17 Reserved to 2 Original 01 OCT 13
5-18 Identification of Overhaul Time Limitation on to 4
REV. 03 10JAN21
Emergency Equipment/Components
5-19 Flight Data Recorder/ Cockpit Voice Recorder Read to 4
REV. 03 10JAN21

5-21 Safety Management System to 2 REV. 03 10JAN2I
5-23 Continued Airworthiness And Safety Improvements to 12 REV. 03 10JAN21
5-24 Aircraft Fluids And Engine Debris Analysis Program to 2 REV. 03 10JAN21
5-25 Life Limited Parts (LLP) control Program REV. 03 10JAN21
5-26 sv Reliability control program (RCP) to 2 REV. 03 10JAN21
5-27 Category 11/111 Operations (CAT 11/111) to 2 REV. 03 10JAN21
5-28 Aircraft De-Ice Anti-Ice Program (ADAP) to 2 REV. 03 10JAN21
5-29 Reduced Vertical Separation Minimum (RVSM) to 2 REV. 03 10JAN21
6-1 Sale and Purchase of Aircraft Spare Parts to 4 REV. 03 10JAN21

6-3 Receiving Inspection to 4 REV.03/TR.01 05 AUG21
6-4 Removal of Aircraft DFDR/CVR and Components for to 6
REV. 03 10JAN21
Investigation
6-6 Audit Policy and Process to 6 REV. 03 10JAN21
6-7 Reserved to 2 REV. 02 30NOV17
6-8 Serviceable/Unserviceable Parts Tag to 4 REV. 03 10JAN21
6-10 Fuel Audit to 4 REV. 03 10JAN21
6-11 Fly Away Kit Handling to 4 REV. 03 10JAN21
6-12 Short Term Escalation (STE) to 6 REV. 03 10JAN21
6-13 Non-Destructive Test Inspection (NDT) to 4 REV. 03 10JAN21
6-14 Accidents, Incidents Events to 10 REV. 03 10JAN2I
6-15 Technical Publications to 4 REV. 03 10JAN21
6-17 Special Equipment Installation to 4 REV. 03 10JAN21
6-19 Conditional Inspection to4 4‫_؛؟‬/TR.01 05 AUG21
6-20 Aircraft Swap and Substitution Handling
6-21 Reserved mGACA ‫الهينة العامة للطيران العدس‬
RE .03
REI . 03
10JAN21
I0JAN21
6-22 Reserved ‫»أءااءة‬1‫عإ‬،‫ أرجااموااإل‬Civil Aviation Ori ‫؛‬in،il 01 OCT 13
Safety, Security & Air Transport
ACCEPTED
(B) LIST OF EFFECTIVE PAGES Nan A PAGE 3 OF 6

LIST OF EFFECTIVE
‫ اإلأأعبمدة م‬٠٠٠٠:
PAGES (B) v>s SAUDIA •‫(؟‬
GENERAL 05 AUG21
MAINTENANCE MANUAL
REV.03/TR.01
(GMM)
CHAPIERCONIENTS PAGE REV. DATE
6-23 Standard Maintenance Practices to 4 REV. 03 10JAN21

6-24 Aircraft Unserviceable Parts Handling to 2 REV. 03 10JAN21
6-25 Spare Parts Handling at Out-stations to 2 REV. 03 10JAN21
6-26 Additional Crew Member (ACM) Movement to 4 REV. 03 10JAN21
6-27 Flight Mechanics to 6 REV. 03 10JAN21
6-28 VIP Flight Aircraft Handling to 4 REV. 03 10JAN21
6-29 Inspection Tasks Handling to 14 REV.03/TR.01 05 AUG21
6-31 Component Change Card to 4 REV. 03 10JAN21
6-32 Aircraft Parts Non-Routine Repair (NRR) Handling to 2 REV. 03 10JAN21
6-33 Parts Scrapping to 2 REV. 03 10JAN21
6-34 Parts Robbing & Swapping to 4 REV. 03 10JAN21
6-36 Designated Operational Spare (DOS) Aircraft to 2 REV. 03 10JAN21
6-37 Bomb and Security Threat Handling to 4 REV. 03 10JAN21
6-38 GACA Operations Specifications to 2 REV. 03 10JAN21
6-39 Application and / or Renewal of Aircraft Certificates to 14
REV. 03 10JAN21
And Deregistration Of Aircraft
6-40 Inspection Authorization Issuance / Approval to 6 REV. 03 10JAN21
6-41 One Time Inspection Authorization (OTIA) to 4 REV. 03 10JAN21
6-42 Aircraft Inspection Items (II) Classification to 4 REV. 03 10JAN21
6-43 Aircraft components Inspection to 4 REV. 03 10JAN21
6-44 Power Plant Maintenance Inspection to 4 REV. 03 10JAN21
6-45 Engine / APU Boroscope Inspection (B/l) to 4 REV. 03 10JAN21
7-1 Maintenance Contractor Selection Procedure to 6 REV. 03 10JAN21

7-2 Maintenance Locations and Approved Contractors to 2 REV. 03 10JAN21
7-3 AMO Requirements to 2 REV. 03 10JAN21
7-4 Maintenance Organization Quality Assurance to 2 REV. 03 10JAN21
7-5 Maintenance Organization Training Program to 2 REV.03/TR.01 05 AUG21
7-6 Maintenance Facilities and Physical Resources to 2 REV. 03 10 IAN 21
7-7 Maintenance Organization Material Handling to 2 REV. 03 10JAN21
7-8 Maintenance Organization ESD Program to 2 REV.03/TR.01 05 AUG21
7-9 Maintenance Organization Tooling and Calibration
to 2 REV. 03 10JAN21
Program
7-10 Maintenance Organization Records Retention to 2 REV. 03 10JAN21
7-11 Maintenance Procedures Manual (MPM)
to 2 REV.03/TR.01 05 AUG21
Requirements
7-12 Maintenance Organization Aircraft Maintenance
iV. 03 10JAN2I
Release
7-13 Maintenance Authorization and Qualification
mOA
1 to2_i,-,i_j 10 JAN 2١
1 ‫الأءاأآء"ثلإ وأ‬،1ْ‫ آ؛أ‬٠‫ ؛‬C'V'‫^؛^؛‬U ‫ؤرَإ‬
‫ للطيران المد‬٥٠
7-14 Surveillance, Oversight and Monitoring Safety,

10JAN21

Name:‫محلق‬.‫ اكطثكطخ‬Date:‫لقمممقي‬
۴• WHEN PRINTED OR DOWNLOADED
THIS DOCUMENT IS UNCONTROLLED
LIST OF EFFECTIVE
٠‫تة‬4‫تي الاللع‬
PAGES (B) ‫ه‬
SAUDIA ‫و؛‬
GENERAL 05 AUG21
MAINTENANCE MANUAL
REV.03/TR.01
(GMM)
‫سصإئ‬0‫قصأأق‬ PAGE REV. DATE
8-1 sv Technical Services Forms 1 to 4 REV. 03 10 JAN 21
Annexes
‫ءرء‬ ‫ءإء‬ ‫ءأء‬ ‫{؛ ءأء‬c
BlGACA ‫الهينة العامة سءخمان المدنس‬

Gene‫؛‬،! Authority of Civil Aviation
Safety, Security & Air Transport

airworthiness - JEDDAH OFFICE
ACCEPTED

LIST OF EFFECTIVE
PAGES (B)
GENERAL 10 JAN 21
(GMM)

RECORD OF REVISIONS
(C)
GENERAL 05 AUG 21
REV. 03/TR.01 MAINTENANCE MANUAL
(GMM)
(C) RECORD OF REVISIONS
Rev. No. Revision Date

Original 01 OCT 13
Rev.01 09 NOV 14
Rev.02 30 NOV 17
Rev.03 10 JAN 21
(C) RECORD OF REVISIONS PAGE 1 OF 2

RECORD OF REVISIONS
(C)
GENERAL 05 AUG 21
(GMM)
RECORD OF TEMPORARY REVISIONS
TR. No. Issue date

Rev.03/TR.01 05 AUG 21
*****
(C) RECORD OF REVISIONS PAGE 2 OF 2

GACAR COMPLIANCE (D)
GENERAL 10 JAN 21
(GMM)
(D) STATEMENT OF COMPLIANCE OF APPLICABLE GACAR’S PARTS 5, 91, 119 &

121:
GACAR NO. TITLE MANUAL REF.

PART 5 - SUBPART A – GENERAL
5.1 (a) Applicability MSQM 7.1
5.3 (a), (b), (c) General Requirements MSQM 7.1 & 7.2.14
PART 5 - SUBPART B – SAFETY POLICY
5.21
MSQM 7.2.1, 7.2.2, 7.2.3, 7.2.4,
(a), (b), (c), (d), Safety Policy
7.2.5 & 7.2.6
(e), (f)
MSQM 7.2.7, 7.2.8, 7.2.9, 7.2.10
5.23 (a), (b) Safety Accountability and Authority
& 7.2.11
Designation and Responsibilities of Required Safety
5.25 (c) MSQM 7.2.12
Management Personnel
5.27 (a), (b) Coordination of Emergency Response Planning MSQM 7.2.13
PART 5 - SUBPART C – SAFETY RISK MANAGEMENT
5.51 Applicability MSQM 7.3
5.53 (a), (b),
System Analysis and Hazard Identification MSQM 7.3.6 & 7.3.7
(c)
5.55 (a), (b),
Safety Risk Assessment and Control MSQM 7.3.6 & 7.3.7
(c)
5.57 Regulatory Coordination MSQM 7.2.11
PART 5 - SUBPART D – SAFETY ASSURANCE
5.71 (a), (b) Safety Performance Monitoring and Measurement MSQM 7.4.3, 7.4.4 & 7.4.5
5.73 (a), (b),
Safety Performance Assessment MSQM 7.4.6, 7.4.8 & 7.4.9
(c)
5.75 Continuous Improvement MSQM 7.4.5 & 7.4.8
PART 5 - SUBPART E – SAFETY PROMOTION
5.91 Competencies and Training MSQM 7.5.1 & 7.5.2
5.93 Safety Communication MSQM 7.5.3
PART 5 - SUBPART F – SMS DOCUMENTATION AND RECORDKEEPING
5.101 SMS Documentation MSQM 7.2.14
5.103 SMS Records MSQM 7.4.6 & 7.5.2
91.1 (f) Applicability GMM 5-1
91.7 (a) Civil Aircraft Airworthiness GMM 3-6
Empty Mass and Center of Gravity: Currency
91.11 (a) GMM 5-1/5-3
Requirement
The Airplane Flight Manual
(AFM), The Type Certificate
Civil Aircraft Flight Manual, Marking, and Placard
91.13 (c) Data Sheets (TCDSs), GACA
Requirements
Airworthiness Certificates (AC)
Forms and GMM 6-39
(D) STATEMENT OF COMPLIANCE OF APPLICABLE GACAR’S PARTS 91, 119 & 121 PAGE 1 OF 6
GENERAL 10 JAN 21
(GMM)

PART 91 - SUBPART B – FLIGHT RULES
91.187 VOR Equipment Check for IFR Operations GMM 5-1/5-3
PART 91 - SUBPART C – AIRCRAFT INSTRUMENTS, EQUIPMENT, AND CERTIFICATE
REQUIREMENTS
91.301 (a), (b) Civil Aircraft: Certifications Required GMM 3-9/ 6-39
GMM 5-1 & 5-27
Instruments and Equipment Requirements: Powered Saudi
The Type Certificate Data Sheets
91.303 Arabian Registered Aircraft With Standard Airworthiness
(TCDSs), Aircraft Airworthiness
Certificates.
Certificate and applicable
AMM/IPC.
91.309 Inoperative Instruments and Equipment GMM 3-3/ 3-4
PART 91 - SUBPART D – SPECIAL FLIGHT OPERATIONS
91.393 LVO: Low Visibility Take-Off (LVTO) GMM 5-27
91.397 LVO: Standard Category II GMM 5-27
91.401 LVO: Standard Category III GMM 5-27
91.409 RVSM Operations GMM 5-29
PART 91 - SUBPART E – MAINTENANCE, PREVENTIVE MAINTENANCE, AND ALTERATIONS
91.441 (a), (b) Applicability GMM 5-1
91.443 General GMM 3-31/5-1
Operation After Maintenance, Preventive Maintenance,
91.447 (a) GMM 3-6
Rebuilding, or Alteration
91.452 (a), (b),
Inspections and Recalibration of Flight Recorders GMM 5-19
(c), (d)
91.453 (a), (b),
ATC Transponder Tests and Inspections GMM 5-1/5-3
(c)
91.461 (a), (b),
Rebuilt Engine Maintenance Records GMM 3-10
(c)
PART 91 - SUBPART G – ENVIRONMENTAL PROTECTION
(TCDSs), Noise Certificate Data
91.503 Operating Noise Limits: General
Sheet and Aircraft Airworthiness
Certificate.
91.511 Fuel Venting and Exhaust Emissions
(TCDSs).
119.1 Applicability GMM 1-1
119.5 (a), (b) Operations Specifications GMM 6-38
119.7 (a) Safety Management Systems GMM 5-21
PART 119 - SUBPART C – CERTIFICATION, OPERATIONS SPECIFICATIONS, AND OTHER
REQUIREMENTS FOR COMMERCIAL OPERATIONS
119.47 Certificate Holder’s Duty to Maintain Operations
GMM 6-38
(a), (b), (c) Specifications
119.49
Contents of Operations Specifications GMM 3-17/5-12/6-38
(d), (i), (l)
119.51 (c) Amending Operations Specifications GMM 6-38
GENERAL 10 JAN 21
(GMM)

119.53 (a), (b) Leasing of Aircraft SV Technical Lease Manual
PART 119 - SUBPART E – OTHER REQUIREMENTS APPLICABLE TO ALL OPERATIONS
CONDUCTED UNDER GACAR PARTS 121, 125, AND 135
Maintaining a Principal Base of Operations, Main
119.101 Operations Base, and Main Maintenance Base; Change of GMM 2-10
Address.
119.106 Contracted Activities GMM 7-1/7-2
PART 121 - SUBPART A - GENERAL
121.17 (a) Documents To Be Carried on Board GMM 6-39
PART 121 - SUBPART B - MANAGEMENT PERSONNEL
121.45 (a) Management Personnel Required GMM 2-2
121.49 (c), (d) Management Personnel: Qualifications GMM 2-9
PART 121 - SUBPART C - APPROVAL OF ROUTES AND AREAS
121.101 Servicing and Maintenance Facilities GMM 2-10/7-6
PART 121 - SUBPART D – MANUAL REQUIREMENTS
121.135 Applicability GMM 1-1/1-6
121.139
Preparation GMM 1-1/1-2/ 1-6
(a), (b), (c)
121.143(b) Manual Contents GMM 1-1/1-2/ 1-6
121.151
Distribution and Availability GMM 1-6
(a), (b), (c)
PART 121 - SUBPART E – AIRCRAFT REQUIREMENTS
121.185 Applicability GMM 3-1/5-1/6-39
121.189 (a) Aircraft Requirements: General GMM 3-1/5-1/6-39
121.193 Aircraft Certification Requirements and Prohibitions (TCDSs) and the Aircraft
Airworthiness Certificate
121.197 (a) Mass and Balance Control GMM 5-12
PART 121 - SUBPART H – ADDITIONAL AIRWORTHINESS REQUIREMENTS
121.431 Continuing Airworthiness GMM 5-1
121.433 (TCDSs) and the GACA
Material Flammability
compliance from.
(TCDSs) and the GACA
121.435 Bilingual Safety Information
compliance from.

121.437 Fuel Tank Access Covers
compliance from.
GENERAL 10 JAN 21
(GMM)

121.441 Emergency Lighting Systems
compliance from.
121.445 Emergency Exit Access
compliance from.
121.449 Emergency Exit Features
compliance from.
121.453 Passenger and Cabin Crew Member Seats
compliance from.
121.457 Cargo and Baggage Compartments
compliance from.
121.465 Repairs Assessment for Pressurized Fuselages GMM 5-23
121.469 (a),
Supplemental Inspections GMM 5-1/5-23
(b)
121.473 Electrical Wiring Interconnection Systems Maintenance
GMM 5-1/5-23
(a), (b), (c) Program.
121.477
Fuel Tank System Maintenance Program GMM 5-1/5-23
(a), (b), (c)
121.481 Flammability Reduction Means GMM 5-1/5-23
121.483 Limit of Validity GMM 5-1/5-23
121 - SUBPART I – INSTRUMENT AND EQUIPMENT REQUIREMENTS
121.509 Emergency Medical Equipment GMM 5-1
121.513
Aircraft Instruments and Equipment GMM 5-19/6-5
(a) thru (e)
121.517 (a) Inoperable Instruments and Equipment GMM 3-4/5-4
121.521 (a) Communication and Navigation Equipment GMM 6-39
(TCDSs), the GACA
Communication and Navigation Equipment for Extended
121.525 Airworthiness Certificates (AC)
Over Water Operations and for Certain Other Operations
compliance from and applicable
AMM/IPC.
Passenger Information Requirements and Smoking
121.529 GMM 6-39
Prohibitions
121 - SUBPART J – MAINTENANCE, PREVENTIVE MAINTENANCE, AND ALTERATIONS
GMM 1-1/1-6/3-2/3-6/3-10/
121.651 Applicability
3-11/3-13/3-28/5-1/5-7/6-6
121.659(a), (b) Responsibility for Airworthiness GMM 5-1
GENERAL 10 JAN 21
(GMM)

Authority To Perform and Approve Maintenance, Preventive
121.663(a), (b) GMM 3-6/5-1
Maintenance, and Alterations
121.667
Continuous Airworthiness Maintenance Program GMM 5-1
(a), (b), (c)
121.671
(a), (b), (c), GMM 5-1/5-6/5-7/
CAMP for Two Engine ETOPS
(d), (e), (h), 5-9
(i), (j), (k)
Maintenance, Preventive Maintenance, and Alterations
121.675(a), (b) GMM 2-10/6-6
Organization.
121.679 Maintenance, Preventive Maintenance, and Alterations GMM 3-6/5-1/5-3/6-29/
(a), (b), (c) Programs 6-40/7-5/7-6
121.681
Contract Maintenance GMM 5-1/6-6/7-14
(a) thru (h)
121.683 Manual Requirements GMM 1-1/1-6
121.687(a), (d) Required Inspection Personnel GMM 6-6/6-29/6-40
121.691(a) Continuing Analysis and Surveillance GMM 5-1/5-2
121.695(a), (d) Maintenance and Preventive Maintenance Training Program GMM 3-16/5-1/6-40/7-5
121.699(a), (d) Maintenance Recording Requirements GMM 3-10
121.703(a) Transfer of Maintenance Records GMM 3-10
121 - SUBPART N – FATIGUE MANAGEMENT REQUIREMENTS
Maintenance and Preventive Maintenance Personnel Duty
121.1033 GMM 5-1
Time Limitations
121 - SUBPART O – FLIGHT OPERATIONS
121.1217
Ground Deicing/Anti Icing Program Requirements GMM 5-28
(a) thru (d)
121.1259
Refueling With Passengers on Board GMM 3-18
(a), (b)
121 - SUBPART Q – RECORDS AND REPORTS
121.1537(b) Fuel and Oil Records GMM 3-10
121.1541(a), (b) Maintenance Log: Aircraft GMM 3-2/3-10
121.1545
Airworthiness Release or Aircraft Log Entry GMM 3-2/3-6/7-12
(a) thru (e)
121.1549
Alteration and Repair Reports GMM 3-11/4-1
(a) thru (g)
121.1553 Service Difficulty Reports GMM 4-1
121.1557(a), (b) Mechanical Interruption Summary Report GMM 4-2
121.1559
ETOPS System Performance Reports GMM 4-2/5-7
(a), (b)
121.1561 Aircraft Record GMM 6-38
121.1565 Document Retention GMM 3-10
*****
GENERAL 10 JAN 21
(GMM)
0-0 ADMINISTRATIVE
(0-1)
GENERAL 10 JAN 21
(GMM)
0-1 PREAMBLE
In accordance with GACAR Part121.683, this SAUDIA (SV) General Maintenance Manual
(GMM) presents the comprehensive Maintenance Program necessary to fulfill SV’s
responsibility to maintain its aircraft in an airworthy condition in accordance with GACA
Regulations. SV accepts full responsibility for the airworthiness of its aircraft and for the
performance of all maintenance work on those aircraft, regardless of who does that work.
Each SV aircraft and its component parts, accessories, and appliances shall be maintained in an
airworthy condition in accordance with the Maximum Control Limits set forth in the SV
Continuous Airworthiness Maintenance Program (CAMP) and in SV’s GACA-Approved
Operations Specifications. The maintenance methods, techniques, and practices detailed in this
SV GMM constitute an acceptable means of compliance with the provisions of GACAR Part 121
and GACAR Part 43.19(c).
This SV General Maintenance Manual is designed to provide complete information covering

organization, scope of maintenance, responsibility and general policies and processes for the
methods and techniques employed in the maintenance of SV aircraft and associated equipment.
This manual will provide all SV technical services personnel and all maintenance contractor
personnel with the necessary information and instructions to perform their duties and
responsibilities with a high degree of safety.
SV has determined that, by contracting out the accomplishment of its aircraft maintenance
activity to a GACA-approved maintenance service provider, it can create the greatest opportunity
for continued advancement of SV’s aircraft maintenance quality standards and reliability.
SV’s decision to contract with Approved Maintenance Organization (AMO) for maintenance
services in no way detracts from SV’s acceptance of full responsibility for the airworthiness of
its aircraft and for the performance of all maintenance work on those aircraft.
Before making its decision to contract with applicable AMO, SV Technical Services carefully
reviews AMO’s Maintenance Documentation System, Technical Training / Qualification
Program and aircraft maintenance experience in compliance with all applicable GACAR Parts
121/145 and other related requirements.
Currently, SV operates B747-8F, B777-268/368ER/F, B787-9/10, A330-343, A320-214, A321-

211 and A318-112 aircraft. The type of operation is solely in the passenger and cargo transport
sector.
*****
0-1 PREAMBLE PAGE 1 OF 2

0-0 ADMINISTRATIVE
(0-1)
GENERAL 10 JAN 21
(GMM)
0-1 PREAMBLE PAGE 2 OF 2

1-0 GENERAL
(1-1,1-2)
GENERAL 10 JAN 21
(GMM)
1-1 INTRODUCTION
[IOSA MNT 1.7.1, GACAR Parts 119.1, 121.135, 121.139, 121.143, 121.683]
SAUDIA – hereinafter called “SV” – has a maintenance management system that ensures
positive supervision and control of all maintenance activities in accordance with standards of SV
and requirements of all applicable authorities. A management system is documented in
controlled company media such as SV’s General Maintenance Manual (GMM) at both the
corporate and operational levels.
This GMM is an acceptable mean of documenting the management system. SV’s GMM provides
a comprehensive description of the scope, structure and functionality of the maintenance
management system and depicts lines of authority, duties, responsibilities and the interrelation of
functions and activities within SV’s maintenance system. This General Maintenance Manual is
based upon the GACAR Part 121, GACA eBook Volume 4 (4.5.1) and FAA AC 120-106 (as
revised) which references the function of over sighting of outsourced maintenance providers and
the guidelines of contract maintenance providers.
This manual includes, but not limited to, organization charts, job descriptions and other
descriptive written material that clearly define the maintenance system, authority and
responsibility within the SV for ensuring safe operations. This GMM reflects a functional
continuity within the maintenance management system that ensures the entire organization works
as a system and not as a group of independent or fragmented units.
1-2 LEGAL ISSUES

[IOSA MNT 1.7.1, GACAR 121.139, 121.143]
The General Maintenance Manual (GMM) is a management tool within the Maintenance
Division and is one of the necessary prerequisites to perform the work in accordance with the
internal control method and in compliance with General Authority of Civil Aviation (GACA)
Regulations.
This GMM describes departments, positions, authorities, duties responsibilities and the
interrelation of functions and activities within SV system (refer to description of organization,
airline structure, maintenance management structure, positions authorities, duties). So SV
ensures a comprehensive description of the scope, structure and functionality of the management
system for maintenance operations.
This manual contains, but not limited to, the following maintenance policies, procedures and
information:
 Description of the administrative arrangements between the operator and the approved
maintenance organization;
 Names and duties of the person or persons whose responsibilities are to ensure that
maintenance is carried out in accordance with the GMM;
 Description of aircraft types and models to which the manual applies;
1-1 INTRODUCTION / 1-2 LEGAL ISSUES PAGE 1 OF 4

1-0 GENERAL
(1-1,1-2)
GENERAL 10 JAN 21
(GMM)
 Description of the maintenance procedures and the procedures for completing and signing a
maintenance release when maintenance is based on a system other than that of an approved
maintenance organization;
 Reference to the approved maintenance program;
 Description of the methods used for the completion and retention of maintenance records,
and including procedures for retaining back-up records;
 Description of the procedures for monitoring, assessing and reporting maintenance and
operational experience;
 Description of the procedures for complying with the service information reporting
requirements;
 Description of procedures for assessing continuing airworthiness information and
implementing any resulting actions;
 Description of the procedures for implementing action resulting from mandatory continuing
airworthiness information;
 Description of establishing and maintaining a system of analysis and continued monitoring of
the performance and efficiency of the maintenance program, in order to improve and correct
any deficiency in that program;
 Description of procedures for ensuring that unserviceable (inoperative instruments or
equipment) items affecting airworthiness are recorded and rectified;
 Description of the procedures for advising the Authority of significant events;
 A process to ensure all amendments to the GMM are approved/accepted by the authority
and/or operator, as applicable.
 Safety procedures and guidance on servicing and maintaining aircraft during line station
maintenance.
The manual is a utility document for introduction and guidance of personnel as well as a book of
reference in the day to day work environment. The manual must be easy to understand and must
give true and valid information to the different categories of personnel at different levels (Include
human factors principles) and include reference to applicable GACARs. The manual must not be
contrary to any applicable regulations or SV certificates.
In Addition to the GMM, SV Technical Services owns and control the following manuals which
is used by the subcontracted AMO as a reference and guide to perform maintenance on SV fleet
and as well as a books of reference in the day to day maintenance requirements. These manuals
may be revised from time to time as needed. However, any revision made to any of the following
manuals shall be approved by SV Technical Services, and if applicable by GACA, through SV
Technical Services manual revision procedures described in the GMM.
 Reliability Control Program (RCP) Manual.
 Extended Operations (ETOPS) Manual.
 Reduce Vertical Separation Minimum (RVSM) Manual.
 Category II/III Operation (CAT II/III) Manual.
 Continuing Analysis & Surveillance System (CASS) Manual.

1-0 GENERAL
(1-1,1-2)
GENERAL 10 JAN 21
(GMM)
 Aircraft Network Security Program (ANSP) Manual.

 Maintenance Training Program (MTP).
 Maintenance Safety & Quality Manual (MSQM).
 Maintenance Departmental Emergency Response Plan (MDERP) Manual.
 Lease Aircraft Technical Procedures Manual (LATPM).
 Non-Essential Equipment and Furnishings (NEF) Program Manual
If there is inconsistency between the General Maintenance Manual (GMM) and the AMO’s
Manual or the Joint Procedures Manual (JPM), then the GMM will prevail.
*****

1-0 GENERAL
(1-1,1-2)
GENERAL 10 JAN 21
(GMM)

1-0 GENERAL
(1-3)
GENERAL 10 JAN 21
(GMM)
1-3 OBLIGATIONS
[IOSA MNT 1.7.3 / 1.12.7 / MNT 4.4.2]
1.3.1 VP TECHNICAL SERVICES:
The Vice President (VP) of Technical Services has the overall responsibility to keep the GMM
updated at all times and to meet the requirements of GACA.
It is the ultimate responsibility of VP Technical Services to keep procedures and subordinate

manuals up-to-date and in line with policies, instructions and procedures found in GMM. [IOSA
MNT 1.7.3]
1.3.2 QUALITY ASSURANCE PROGRAM (QAP):
SV Technical Services has a Quality Assurance Program (refer to Maintenance Safety & Quality
Manual (MSQM)) that provides for auditing of all process and functions of the maintenance
management to ensure SV:
 Complies with regulatory and internal requirements;
 Produces desired quality performance results.
The QAP has a process for addressing findings that result from audits of maintenance
management system functions (refer to MSQM), which ensures:
 Determination of the root cause(s) of findings;
 Identification of potential hazards to operations;
 Development of corrective or preventive action, as appropriate, to address the finding(s);
 Implementation of corrective or preventive action in appropriate areas of maintenance
operations;
 Evaluation of corrective or preventive action to determine effectiveness.
The QAP ensures significant issues arising from the Quality Assurance Program are subject to
review by senior management (refer to MSQM).
The QAP ensures functions related to the Quality Assurance Program are performed by
appropriately qualified personnel that are either employees of SV or independent external quality
assurance agents (refer to MSQM).
Through audits of subcontracted AMOs, SV Technical Services ensures that AMOs that
performs maintenance activities for SV has an up-to-date signature roster or equivalent means of
providing positive identification of maintenance personnel who are approved to perform and
certify maintenance for SV. [IOSA MNT 4.4.2]
The QAP ensures that the contents and procedures in the GMM are correctly described in
accordance with aviation regulations.
1-3 OBLIGATIONS PAGE 1 OF 2

1-0 GENERAL
(1-3)
GENERAL 10 JAN 21
(GMM)
1.3.3 GMM REVIEW COMMITTEE (headed by GM Aircraft Maintenance Safety &

Quality) shall:
 Ensure that all viewpoints of common interest have been examined in each instruction,
 Ensure that any possible authority requirements have not been violated in any instruction,
 Ensure that the GMM standards, described herein, are adhered to,
 Work for acceptance of the GMM standards in the total manual Structure,
 Carry through committee meetings as required.
1.3.4 SAFETY MANAGEMENT SYSTEM (SMS):

[GACAR Part 119.7 and IOSA MNT 1.12.7]
SV Technical Services has adapted and integrated SV SMS requirement as part of Maintenance
Continuing Airworthiness System and ensure that:
 SV shall have SMS Manual and procedures (refer to MSQM).
 All subcontracted AMO shall have SMS Manual and Procedures.
*****
1-3 OBLIGATIONS PAGE 2 OF 2

1-0 GENERAL
(1-4)
GENERAL 10 JAN 21
(GMM)
1-4 DIVISION’S MANUALS AND MANUAL CONTROL

[IOSA MNT 1.6.3, GACAR Parts 121.135(b) (1); 121.365; 121.369(a)]
1.4.1 Manuals
SAUDIA manuals are organized in a hierarchical system, as described in SAUDIA’ Quality
Management Manual (QMM).
Hierarchy of SAUDIA Operational Manuals
General Manual (GM)

Corporate Level Manuals
Non-Operational Manuals
Quality Management Manual (QMM)
SAUDIA Management
Safety Management Manual (SMM) Policies & Procedures Manual
(MP&PM)
Aviation Security Policy Manual (ASPM)
Corporate Crisis Management Manual (CCMM)

Flight Operations Integration Operations Control Center
General Operations Manual (GOM) IOCC Safety Management System Manual (IOCCSMS)
Flight Operations Training Manual (FOTM) IOCC Quality Management System Manual (IOCCQMS)
Flight Operations Quality Manual (FOQM)
Flying Department Office Procedures Manual (FLYOPM) Technical Services
Flight Operations SMS Manual (FOSMS)
General Maintenance Manual (GMM)
Extended-Range Twin-Engine Operations Manual (ETOPS)
Reliability Control Program (RCP)
Special Loads Manual (SLM)
Category II/III Operations (CAT II/III)
Planning & Performance (P&P)
Maintenance Training Program (MTP)
Divisional Level Manuals
Flight Crew Operating Manual (FCOM)

Reduced Vertical Separation Minimum (RVSM)
Quick References Handbook (QRH)
Maintenance Safety & Quality Manual (MSQM)
Minimum Equipment List (MEL)
Aircraft De-Icing & Anti-Icing Program (ADAP)
Configuration Dispatch List (CDL)
Continuing Analysis & Surveillance System (CASS)
Flight Dispatch Office Procedures (DSOPM)
Aircraft Network Security Program Manual (ANSP)
Crew Scheduling Office Procedures Manual (CSOPM)
Lease Aircraft Technical Procedures Manual (LATPM)
Ground Operations Extended Operations Manual (ETOPS)
Ground Operations Procedures Manual (GOPM) Maintenance Departmental Emergency Response Plan (MDERP)
Ground Operations Safety Management System Manual (GOSMS) Non-Essential Equipment and Furnishings (NEF) Program Manual
Ground Operations Cargo Handling Manual (GOCHM)
Safety, Aviation, Security & Quality
In-Flight Services
General Manual (GM)
Cabin Crew Operating Manual (CCOM)
Quality Management Manual (QMM)
In-Flight Service Division Manual (IFSDM) Safety Management Manual (SMM)
In-Flight Services Safety Management System Manual (IFSSMM) Corporate Crisis Management Manual (CCMM)
Cabin Crew Standard Manual (CCSM)
Station Emergency Response Plan Manual (SERP)
Aviation Security Policy Manual (ASPM)
Each manual owner shall have processes to maintain the validity of each manual ensuring it is reviewed, amended and updated. The processes shall
ensure management and control of the contents of all manuals.
1-4 DIVISION’S MANUALS AND MANUAL CONTROL PAGE 1 OF 2

1-0 GENERAL
(1-4)
GENERAL 10 JAN 21
(GMM)
1.4.2 Hierarchy and Ownership of Manuals:

[IOSA MNT 1.6.3]
The content of documentation and manuals used directly in the conduct or support of
maintenance operations:
 Contains legible and accurate information;

 Is presented in a format appropriate for use in maintenance operations;
 If applicable, is accepted or approved by the Authority.
AOC Holder
 General Maintenance Manual (GMM)

 Reliability Control Program (RCP)
 Category II/III Operations (CAT II/III)
 Maintenance Training Program (MTP)
 Reduced Vertical Separation Minimum (RVSM)
 Maintenance Safety & Quality Manual (MSQM)
 Aircraft De-Icing & Anti-Icing Program (ADAP)
 Continuing Analysis & Surveillance System (CASS)
 Aircraft Network Security Program Manual (ANSP)
 Lease Aircraft Technical Procedures Manual (LATPM)
 Extended Operations Manual (ETOPS)
 Maintenance Departmental Emergency Response Plan
(MDERP)
 Non-Essential Equipment and Furnishings (NEF) Program
Manual
SAUDIA
Joint Procedures Manual

Technical Service Agreement (TSA)
(JPM)
AMO Manuals
1-4 DIVISION’S MANUALS AND MANUAL CONTROL PAGE 2 OF 2

1-0 GENERAL
(1-5)
GENERAL 30 NOV 17
(GMM)
1-5 MANUAL STRUCTURE AND INDEX SYSTEM
The manual consists of a number of chapters, divided into sections and sub-sections as shown in
table of contents section “A” of this manual. A numerical index system shall be used. The manual
structure is described in SV Technical’s Maintenance Safety & Quality Manual (MSQM).
*****
1-5 MANUAL STRUCTURE AND INDEX SYSTEM PAGE 1 OF 2

1-0 GENERAL
(1-5)
GENERAL 30 NOV 17
(GMM)
1-5 MANUAL STRUCTURE AND INDEX SYSTEM PAGE 2 OF 2

1-0 GENERAL
(1-6)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV.03/TR.01
(GMM)
1-6 MANUAL CONTROL SYSTEM
1.0 PURPOSE:
To describe the policies and process of SV Technical Services Manual Control System, and the
revision mechanism that ensures validity and accessibility of maintenance processes, quality
standards and aviation authorities requirements.
2.0 POLICY:
It is Saudia policy:
2.1 Not to deviate from this process without the expressed concurrence of the process owner.
2.2 That the requirements of this GMM shall be adhered to by all personnel and incorporated
in all affected documents.
2.3 That quality system records shall be maintained to provide evidence of conformance to the
requirement of the quality management system.
2.4 That all records required for the quality management system should be stored to prevent
deterioration.
2.5 That all final revisions to SV Technical Services manual system including but not limited
to the GMM shall be submitted by the Process Owner and applicable organization through
the DMS system (Electronic Copy) [IOSA MNT 1.6.1].
2.6 To ensure that the GMM is amended as necessary to keep information contained therein up
to date and to address:
a) Changes to maintenance of airworthiness requirements;
b) Changes in the organization or activities;
c) Inadequacies identified through internal or external audit;
d) Conformity with applicable requirements.
2.7 Amendments to the GMM are provided in case of SV Technical Services initiates any
changes or modifications in the process/ procedure identified by this GMM, or there are
revisions applicable on the documentation that is base for constitution of this GMM, or any
changes in management personnel structure, or changes in fleet size and types of aircraft
operated, or there are new regulations and requirements issued by GACA.
2.8 If there is necessity to change a process/procedure due to the reasons identified above, a
revision or temporary revision (TR) of this GMM will be initiated by the applicable process
owner. All amendments with mandatory material (as required) to be presented to GACA
SV-PMI for review and acceptance.
1-6 CONTROL OF THIS MANUAL PAGE 1 OF 12

1-0 GENERAL
(1-6)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
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2.9 All amendments will be covered by an automated notification through the Document
Management System (DMS). Revision and/or TR pages will be annotated to show the date
of revision; the revision number, and the portion of the text which has been revised, as
indicated by vertical marginal lines adjacent to the changes. Each amendment will be
accompanied by a revised List of Effective Pages, Record of Revisions and Highlights /
Change Instructions Sheet (HCIS). The process owner of the revision and control of this
manual is the General Manager of SVT Aircraft Maintenance Safety & Quality (AMS&Q)
department.
2.10 That all SVT and applicable AMO personnel have a familiarization of GMM requirements
and access to the latest copy of the GMM.
2.11 That the design of SVT Manuals shall observe Human Factors Principles.
3.0 PROCESS OWNER:
The owner of this process is SVT Aircraft Maintenance Safety & Quality (AMS&Q).
4.0 APPLICABILITY:
This process is applicable to, and must be addressed by all SV Technical Services organizations.
5.0 REFERENCE DOCUMENTS:
 GACAR Parts 121.135, 121.139, 121.143,121.151 & 121.683.

 IOSA MNT 1.4.3, 1.6.1, 1.6.3, 1.7.1, 1.7.3, 1.7.6 & 1.7.7.
6.0 DEFINITIONS:
For the purpose of this section following definitions apply:
6.1 Quality Policy
6.1.1 Is a document signed and issued by top management that describes the overall
intentions and direction of the company related to quality.
6.2 Maintenance Safety and Quality Manual
6.2.1 This document identifies the scope of the quality management system. It relates to
the levels of control within the system, and will refer to the interaction and
relationship between the processes that will constitute the quality management
system.

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6.3 SV Technical Services Manual Systems
6.3.1 SV Technical Services Manual System complies with manual requirements set by
the General Aviation of Civil Aviation (GACARs) for the aircraft operations
specified in GACA Operations Specifications Certificate 001, as revised. The
system comprises all documents mentioned within the Reference Documents in this
policy statement.
6.3.2 The most authoritative standards in the Manual System are those that have been
approved by the GACA (GACA approved data). Deviations from their requirements
are not permitted without prior GACA consent.
6.3.3 All other standards are GACA accepted data. SAUDIA may amend these data
without directly consulting the GACA. However, the generic amendment
methodology and processes are GACA approved and must be followed.
6.3.4 Manual structure and index system

[IOSA MNT 1.6.1/1.6.3]
The manual consists of a number of chapters, divided into sections and sub-sections
as shown in table of contents section “B” of this manual. A numerical index system
shall be used. The manual structure is described in SV’s Maintenance Safety and
Quality Manual (MSQM).
6.4 General Maintenance Manual (GMM)
6.4.1 Contains the policy statements and processes manuals and work instructions
controlling AMO services’ operations. Such operations include maintenance,
overhaul, repair, test and inspection of SAUDIA’ aircraft, engines and appliances
including the supporting ground and facilities equipment. The GMM contains
Instruction for AMO training and company authorization programs. Description of
the scope, structure, positions, authorities, duties, responsibilities and the
interrelation of functions and activities within the maintenance system and
functionality of the SV management system for maintenance operations described
in this GMM.
6.4.2 The policies and processes contained within the GMM translate the requirements of
the General Authority of Civil Aviation Regulations (GACAR) into SAUDIA
standard.
6.4.3 In addition, the GMM contains all policies and procedures that enable to meet the
requirements of GACA Regulations and IOSA standards.
6.4.4 The GMM must be obeyed as part of SAUDIA and SV Technical Services manual
and system.

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6.4.5 In addition to the GMM manual, SV Technical Services is also the holder of other
operational manuals as a Stand Alone Manuals (SAM) that established as part of
regulatory requirements. These manuals are as listed below:
 Reliability Control Program (RCP)

 Maintenance Training Program (MTP)
 Category II/III Operations (CAT II/III)
 Extended Operations Manual (ETOPS)
 Reduced Vertical Separation Minimum (RVSM)
 Aircraft De-Icing & Anti-Icing Program (ADAP)
 Aircraft Network Security Program Manual (ANSP)
 Continuing Analysis & Surveillance System (CASS)
 Lease Aircraft Technical Procedures Manual (LATPM)
 Maintenance Departmental Emergency Response Plan (MDERP)
 Non-Essential Equipment and Furnishings (NEF) Program Manual
6.4.6 Each page of GMM is identified by the number of pages and dated or marked with
a revision number. The information contained in the header of this manual is as
follows: [IOSA MNT 1.6.1]
Chapter No. & Title Date
Section No.
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Revision No Manual Title
6.5 Obsolete Document Control
Through the DMS, obsolete document is automatically removed to the document history
section and document versioning is automatically updated. [IOSA MNT 1.6.1]

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6.6 Revision
Significant changes or modifications to SVT Manuals, such as detailed changes in an entire

Manual due to changes in the organizational structure. In addition, SVT Manuals are
reviewed and revised as necessary every 3 years, this will result in a new revision of the
manual incorporating all previously issued temporary revisions (TRs) since the last
revision.
6.7 Temporary Revision
Minor changes or modifications to SVT Manuals such as, but not limited to, changes in
some processes due to operation requirements, new SAUDIA requirements and GACA
regulations, or editorial corrections.
6.8 The process Owner
The process owner is the organization having the major coordinating role in the process. He
is accountable for developing and designing an effective and efficient process, using the
right resources to run the process, and delivering quality outcomes as required within the
organization.
6.9 Interim Procedures
Temporary procedures established by any SVT organizations to identify functions and tasks
that has no reference in GMM/SAM and valid for a period identified by AMS&Q. Once the
procedures approved/accepted by GACA, the GMM/SAM must be developed to include
the requirements of the interim procedures.
7.0 PROCESS:
7.1 Control of this Manual:
7.1.1 VP Technical Services has the overall responsibility for overseeing and approving
SVT documentation system.
7.1.2 Director of Maintenance (DOM) is accountable and has the responsibility for
managing and implementing the GMM in accordance with SAUDIA standards and
GACA regulations.
7.1.3 SVT GM Aircraft Maintenance Safety & Quality (AMS&Q) is responsible for
controlling and updating the GMM.
7.1.4 The overall task and responsibility shall include the following activities:
7.1.4.1 Approval/ acceptance of the document by VP Technical Services, DOM

and GACA prior to publication.
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7.1.4.2 Review, update, and re-approve the GMM Manual as necessary.
7.1.4.3 Ensure that the current revision status of this manual is identified.
7.1.4.4 Ensure all users of this manual have access to the latest revision, including
all relevant documents.
7.1.4.5 Prevent the use of obsolete documents.
7.1.4.6 Proposed changes to GMM shall be submitted to SVT AMS&Q using the
Document Management System (DMS).
7.1.4.7 DMS automatically request the department(s) affected by the proposal

and either prepare appropriate amendments or return the proposal with a
notice of non-concurrence.
7.1.4.8 In case of non-concurrence, the originator may submit a request for

reconsideration along with suitable justification.
7.2 Revision Request:
7.2.1 Applicable organizations identify the requirements to revise the GMM Manual.
7.2.2 General Manager of SVT AMS&Q examines the requirements IAW the
responsibilities to determine the applicable GMM processes and coordinates with
the process owner(s) through DMS.
7.2.3 Process Owner:
a. In coordination with applicable organizations, revises the process IAW the

requirements.
b. Coordinates and ensures that all affected organizations understand their

applicability in the process.
c. Ensures that applicable organizations have adequate procedures in place to

comply with the process and are compatible with the process and each other.
d. Ensure that no conflicts limit the compatibility of the procedures.
e. Coordinates with SVT AMS&Q to review the revised process.
7.2.4 Process Owner submits GMM revision package through DMS for approval.
7.2.5 SVT AMS&Q reviews the revision package:

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a. Approve the revision packages if satisfied or return the rejected packages to the
process owner through the DMS.
b. Send the revised GMM to GACA for acceptance.
c. Upload the accepted revision in the DMS, once accepted by GACA.
d. Ensures that applicable organizations are notified and have access to the GMM
through the DMS.
7.2.6 Applicable organizations receive a notification of the revision through the DMS.
Note:
The distribution process will be through the DMS system for all areas of
organization and the external service providers. Except for GACA, a current
revision of the document will be furnished in controlled document as a printed copy
in the following control number (Control no.: Document Abbreviation/Document
Owner’s CC/01) (Ex. GMM/866/01).
7.2.7 Applicable organizations shall read and comply with the revised Manual
immediately on receipt of the notification.
7.2.8 Applicable organizations write procedure that conforms to the process.
7.3 Temporary Revisions (TR):
7.3.1 The process owner identifies the requirements to revise the process and initiates the
TR as defined above in 6.7.
Note:
The TR will be indicated by:

 A unique reference number linking it to the current GMM revision number (e.g.
Rev. no./ TR no.);
 A date of TR issue;
 Vertical line in the left margin of each change.
7.3.2 Coordinates and ensures that all affected organizations understand their
applicability in the revised process.
7.3.3 The process owner submits the TR package to AMS&Q for review and approval.
Note:
TR Package will consist of:

 Highlights / Change Instructions Sheet (HCIS).
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 List of Effective Pages.

 Record of Revisions.
 Revised Pages.
7.3.4 SVT AMS&Q review the TR package and submit to GACA for acceptance.
7.3.5 SVT AMS&Q incorporate the accepted TR package in the permanent manual and
distribute it through the DMS.
7.4 Revision Flow Chart:
GMM Revision & Acceptance/ Approval Process

Process Owner (Technical Writer)
Download word Edit word document Separate

Chapter- Form
Start document from version downloaded Chapter of full Full Document End
Sub-Process
shared folder. from shared folder. Document
Separate Chapter
Aircraft Maintenance Safety &
Merge multiple chapters

Quality
and publish new user

manual revision.
DMS System
Send
notification
email to users

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Sub-Process Part-1
(Technical Writer)
Process Owner
Upload New Revision

Start 2
from PDF Version
Rejected
Process Owner
Manager
Review updated Approved or

revision rejected?
Approved
Rejected
Quality
Review quality
Accepted or
of updated
Rejected?
revision 1
Approved
Applicable Departments
One department rejected

Rejected Accepted
All departments are in parallel

Review and apply Accepted or
applicability. Rejected? All departments accepted

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Sub-Process Part-2
(Technical Writer)
Process Owner
No
Process Owner
Manager
End
Aircraft Maintenance Safety & Quality
No Publish Final Revision
Final
GACA Approval/
Is it approved/ Published TR or
1 Acceptance Yes Yes TR Publish TR Revision
accepted by GACA? Final Revision
Required?
Departments
Applicable

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Note:
Explanation of Terms Shall, Should, May when used in the Operations Manual, the following terms
shall have the meaning outlined below:
"Shall" : An action verb in the imperative sense means that the application of a rule or procedure
or provision is mandatory.
"Should": Means that the application of a procedure or provision is recommended.
"May" : Means that the application of a procedure or provision is optional.
*****

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1-7 GENERAL TERMS AND DEFINITIONS
The following is a list of definitions as used in this GMM:
Accountable Manager:
Means the person who has corporate authority for ensuring that all maintenance required by the
airlines can be financed and carried out to the standard requirement. The accountable manager may
delegate in writing to another person in the organization, such person then becoming the
accountable manager.
Aircraft:
Means any machine that can derive support in the atmosphere from the reactions of the air other
than reactions of the air against the earth’s surface.
Aircraft Component:
Means any engine, propeller, part or appliance.
Approved by the Authority:
Means approved by the Authority directly or in accordance with a procedure approved by the
Authority.
Approved Standard:
Means a manufacturing / design/maintenance/quality standard approved by the Authority.
Approved Data:
Directly applicable manufacturer manuals, airworthiness info from outside source and data
approved by Regulatory.
Airworthiness Data:
Means any information necessary to ensure that the aircraft or aircraft component can be
maintained in a condition such that airworthiness of the aircraft, or serviceability of operational and
emergency equipment as appropriate, is issued.
Air Operator Certificate:
A certificate authorizing an operator to carry out specified commercial air transport operations.
1-7 TERMS AND DEFINITIONS

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Aircraft Maintenance Manual (AMM):
A manual produced and continuously updated by the aircraft manufacturer that contains procedures
relating to the maintenance of aircraft, engines and components.
Airworthiness:
The status of an aircraft, engine, propeller or part when it conforms to its approved design and is in
a condition for safe operation.
Approved Flight Manual (AFM):
The operating manual for a type of aircraft produced by the aircraft manufacturer and approved by
the applicable authority that contains operational data, specifications, limitations, procedures and
information specific to the aircraft type.
Approved Maintenance Program:
A program approved by the Original Equipment Manufacturer and/or the applicable authority that
specifies required maintenance and maintenance intervals for aircraft, engines and components.
Authority:
Means the power to design or change fundamental policy or procedures without having to seek
higher-level approval.
Best Practice
A strategy, process, approach, method, tool or technique that is generally recognized as being
effective in helping an operator to achieve operational objectives.
Certificate of Release to Service:
Certifies that the work specified except as otherwise specified, was carried out in accordance with
GACA and in respect to that work the aircraft/aircraft component is considered ready for release to
service.
Certifying Staff:
Those personnel who are authorized by the approved maintenance organization in accordance with a
procedure acceptable to the Authority to certify aircraft or aircraft components for release to service
Commercial Air Transport:
Means the carriage of Passengers / Cargo / Mail for remuneration.

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Corrective Action:
Action(s) taken to correct any deviation from a set standard
Concern:
A circumstance not related to any specific requirement(s), but which may, under given conditions,
affect the quality.
Certificate of Airworthiness:
A certificate applicable to a specific aircraft and issued by an authority (or a delegate) on the basis of
satisfactory evidence that the aircraft complies with the design aspects of the appropriate
airworthiness requirements, and which allows such aircraft to commence or continue flight
operations.
Chronic Items:
Aircraft components that continually fail or cause problems.
Engineering Authorization (EA):
The document issued by the design organization from (or contracted by) an Operator that indicates
(on behalf of the Operator) how compliance is shown with applicable airworthiness requirements in
order to certify modifications or repairs on type designs under the responsibility of the Operator.
Finding:
Objective evidence that requirement(s) set by SV, are not fulfilled.
Fatigue:
A physiological state of reduced mental or physical performance capability resulting from sleep loss,
extended wakefulness, circadian phase, and/or workload (mental and/or physical activity) that can
impair a person’s alertness and ability to perform safety-related operational duties.
FOD (Foreign Object Debris):
An inanimate object within the movement area of an airport that has no operational or aeronautical
function and that has the potential to be a hazard to aircraft operations.
General Maintenance Manual (GMM):
The document(s) that contain the material required by GACAR to show how the organization
complies with the requirements.

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Human Factors Principles:
Principles applied to aeronautical design, certification, training, operations and maintenance to

ensure equipment, systems, processes and procedures take into account human capabilities and
limitations, as well as the safe interface between the human and system components, for the purpose
of optimizing human performance and reducing human error.
Human Performance:
Human capabilities and limitations that have an effect on the safety and efficiency of aeronautical
operations.
Inspection:
Means the examination of an aircraft/aircraft component to establish conformity with an approved

standard.
Line Maintenance:
Any maintenance that must be carried out before flight to ensure that the aircraft is fit for the
intended flight it may include:
- Troubleshooting
- Defect rectification
- Servicing etc.
Maintenance:
Means any one or combination of overhaul, repair, inspection, replacement, modification or defect
rectification of an aircraft, or component, with the acceptation of pre-flight inspection.
Maintenance Data:
Any information necessary to ensure that the aircraft or aircraft component can be maintained in a
condition such that airworthiness of the aircraft, or serviceability of operational and emergency
equipment as appropriate, is assured.
Major Repair:
Major repair (Aircraft and Engines) - A repair that if improperly done, as determined by Aircraft
Engineering, might appreciably affect weight, balance, structural strength, performance, power plant
operation, flight characteristics, or other qualities affecting airworthiness

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Major Alterations:
Major alteration (Aircraft and Engines) - An alteration not listed in the aircraft or engine
specifications
Modification:
Means the alteration of an aircraft / aircraft component in conformity with an approved data or
standard.
Master Minimum Equipment List (MMEL):
A list established for a particular aircraft type by the organization responsible for the type design
with the type approval of the State of Design containing items, one or more of which is permitted to
be unserviceable at the commencement of a flight. The MMEL may be associated with special
operating conditions, limitations or procedures.
Minimum Equipment List (MEL):
A list that provides for the operation of an aircraft, subject to specified conditions, with particular
equipment inoperative, prepared by an Operator, and approved by the Authority, in conformity with,
or more restrictive than, the MMEL established for the aircraft type.
Non-Conformity:
Non-fulfillment of a requirement/Standard.
NOTAM (Notice to Airmen):
An official notice or communication issued by an authority to inform pilots of hazardous conditions

that could affect flight operations, or temporary or permanent changes associated with aeronautical
facilities, services, or procedures.
Organization:
Means a natural person, a legal person or part of a legal person. Such an organization may be
established at more than one location.
Overhaul:
Means the restoration of an aircraft / aircraft component by inspection and replacement in

conformity with an approved standard to extend the operational life.

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Outsourcing:
The business practice whereby one party (e.g. an operator or provider) transfers, usually under the
terms of a contract or binding agreement, the conduct of an operational function to a second party
(e.g. an external service provider). Under outsourcing, the first party retains responsibility for the
output or results of the operational function even though it is conducted by the second party.
Pre-flight Inspection:
Means the inspection carried out before flight to ensure that the aircraft is fit for the intended flight.
It does not include defect rectification.
Preventive Action:
Action(s) taken to remove the cause of Non-Conformance to prevent recurrence.
Repair:
Means the restoration of an aircraft / aircraft component to a serviceable condition in conformity

with an approved standard.
Responsibility:
Means the obligation to ensure a task or function is successfully carried out. Responsibility includes
accountability for the action to carry out a task or function.
*****

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1-8 ABBREVIATIONS
A/C Aircraft
GACA General Authority of Civil Aviation
ACM Accountable Manager
AD Airworthiness Directive
ADO Approved Design Organization
AGM Advisory and Guidance Material
AML Aircraft Maintenance Log Book
AMM Aircraft Maintenance Manual
AMO Approved Maintenance Organization
MRO Maintenance Repair/Overhaul
AOG Aircraft On Ground
AOL All Operators Letter
AOM Aircraft Operating Manual
APP Appendix
APU Auxiliary Power Unit
ASAP As Soon As Possible
ATA Air Transport Association of America
AWB Air Way Bill
BEW Basic Empty Weight
CAPLIST Capability List
CG Center of Gravity
CMM Component Maintenance Manual
CMP Component Maintenance Program
CMR Certificate Maintenance Requirement
CPCP Corrosion Prevention and Control Program
CRS Certificate Release to Service
EA Engineering Authorization
EASA European Aviation Safety Agency
ED Engineering Directives
EMP Engine Maintenance Program
EO Engineering Order
ETOPS Extended-Range Twin-Engine Operations
FAA Federal Aviation Administration.
FAR U.S. Federal Aviation Administration Regulations
GTA General Terms Agreement
HSI Hot Section Inspection
IATA International Air Transport Association
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ICAO International Civil Aviation Organization

INOP Inoperative
IPC Illustrated Part Catalogue
IOSA IATA Operational Safety Audit
ISO International Organization for Standardization
ITEL Illustrated Tools & Equipment List
JAA Joint Aviation Authorities
JAR Joint Aviation Regulatory
LEP List of Effective Pages
LLP Life Limited Part
LRU Line Replaceable Unit
MEL Minimum Equipment List
MMEL Master Minimum Equipment List
MH Man Hour
GMM General Maintenance Manual
MOE Maintenance Organization Exposition
MP/MS Customized Maintenance Program or Maintenance Schedule
MPD Maintenance Planning Data
MRB Maintenance Review Board
MSL Maintenance Service Letter
MQ Maintenance Quality
NDI Non Destructive Inspection
NDT Non Destructive Testing
NRC Non Routine Card
NTO No Technical Objections
OEM Original Equipment Manufacturer
OJT On the Job Training
PFI Pre Flight Inspection
PMA Part Manufacture Approval
QEC Quick Engine Change
RII Required Inspection Item
SB Service Bulletin
SL Service Letter
SRM Structure Repair Manual
STC Supplemental Type Certificate
SV Saudi Arabian Airlines (Saudia)
SVT Technical Services
TAT Turn Around Time

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TBO Time Between Overhaul

TCH Type Certificate Holder
TD Deputy VP Technical Department
ARE Aircraft Reliability Engineering Department
AES Aircraft Engineering Support Department
ACAM Aircraft Continuous Airworthiness Management Department
T/E Tools and Equipment
TF Technical Fleet Department
AI Aircraft Inspection Department
AML Aircraft Material Department
BMP&C Base Maintenance Planning & Control Department
AMC Aircraft Maintenance Cost Department
AMS&Q Aircraft Maintenance Safety & Quality Department
TS Technical Special Projects Department
MSP Maintenance Support Processes Department
TSO Time Since Overhaul
U/S Unserviceable
UTC Universal Time Coordinated
WDM Wiring Diagram Manual
*****

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1-9 CHART OF GENERAL CONTINUOUS AIRWORTHINESS MAINTENANCE

PROGRAM (CAMP)
GMM
GENERAL MAINTENANCE MANUAL
TSA JPM
Technical Service Agreement Joint Procedure Manual
MP AMM
Maintenance Program Aircraft Maintenance
Manual
RCP
IPC
ETOPS Illustrated Parts Catalogue
RVSM
WDM
CAT II/III Wiring Diagram Manual
ADAP
SRM
Structural Repair Manual
MSQM
CASS EM
Engine Manual
MDERP
ANSP
NEF
MTP
LATPM
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2-0 ORGANIZATION
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2-0 ORGANIZATION
2-1 INTRODUCTION
SV Technical Services Division Comprises of major sub organizations which are detailed in GMM
chapter 2-4. Each department functions, duties and responsibilities are detailed in GMM chapter
2-5.
2.1.1 MISSION
SV Technical Services is responsible for the airworthiness of SV fleet by the continuing oversight
of all subcontracted maintenance activities and ensuring an effective and efficient fulfillment of the
airline technical requirements and needs utilizing highly qualified employees whom we consider
our most valuable asset.
2.1.2 VISION
To be the world’s model division, striving to excel in anticipating and fulfilling SV’s technical
needs, leading to achieve corporate strategic objectives with ultimate contribution to safe and
economic operations.
2.1.3 GOALS
 Meet and exceed SV flight safety requirements.

 Perform in agreement with defined punctuality and reliability standards.
 Ensure a proactive and action oriented organization with clear lines of responsibility and with a
minimum distance to the decision-makers.
 Provide services to maintain a good repair state of aircraft and other equipment, aircraft
maintenance and repair planning in accordance with the corporate policy.
 Ensure continuous oversight of aircraft maintenance providers.
 Provide high quality of repair and maintenance in order to provide continuous flight
operations.
 Reduce technical reportable events to industry benchmark.
 Achieve industry-standard Technical Dispatch Reliability.
 Reduce SAFA findings and eliminate repetitive findings.
 Ensure 100%, timely, compliance with Regulatory requirements.
 Reduce maintenance cost to industry levels.
 Help Saudia achieve 5-Star-Airline status.
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2-2 AUTHORITIES AND RESPONSIBILITIES

[IOSA MNT 1.2.1/1.2.2; GACAR Part 121.45(a)]
SV Technical Services ensures authorities and responsibilities are well defined within the
maintenance management system for maintaining compliance with conditions and restrictions of
the AOC; applicable GACA requirements and standards established by SV; and are communicated
throughout the organization. Assignment of authority and responsibility is described in
organizational chart - structure of a management system of SV. Any Department involved in the
maintenance management system has Head of Department. SV Technical Services, per GACAR
Part 121.45(a), has a nominated post holders who are responsible to ensure the safety of the
maintenance operation and to exercise control over maintenance operations:
Nominated Post Holder

Name Business Address
(GACAR Part 121.45(a))
King Abdul-Aziz International Airport,
Director of Maintenance Refer to SV Technical
SV Technical Services
(DOM) Services Annex – B
Flight Operation Building
King Abdul-Aziz International Airport,
Refer to SV Technical
Chief Inspector (CI) Saudia Aerospace Engineering
Services Annex – B
Industries (SAEI) Building
In case of any change in personnel or any vacancy in any position of the post holders, GACA must
be notified within 10 working days.
The Director of Maintenance (DOM) has the overall authority, responsibility and accountability for
administering the maintenance program. The Chief Inspector (CI) is responsible and accountable
for administering the inspection program.
2.2.1 NOMINATED POST HOLDERS DUTIES & RESPONSIBILITIES

[IOSA MNT 1.1.1, 1.1.3 & 1.2.1]
A- Director of Maintenance (DOM)
The Director of Maintenance (DOM) has the overall authority, responsibility and accountability
for administering the maintenance program (SV Continuous Airworthiness Management Program
(CAMP)), and is the post holder of Director of Maintenance as per GACAR 121.45(a).
Management oversight and/or control of the development, upkeep, and responsibility for:
 Ensure that maintenance operations are conducted in accordance with conditions and
restrictions of (AOC), and in compliance with GACA regulations and GMM requirements.

2-0 ORGANIZATION
(2-1) & (2-2)
GENERAL 10 JAN 21
(GMM)
 Responsible and accountable for managing and implementing the entire maintenance program,
including all inspection functions. This efforts will be coordinated with Manager Aircraft
Inspection (AI).
 Complete responsibility, authority and control to establish and modify policies, instruction and
information of A/C maintenance, training, planning and contract.
 Oversight and approval of development of the maintenance program manual.
 Responsible for the overall content of the GMM including the authority to establish and modify
the policies, procedures, instructions and information within the manual to maintain compliance
with regulatory requirements.
 Chairing the CASS Implementation Committee (CIC).
 Managing the safety risk in maintenance operations.
 Oversight of all maintenance activities performed by Contract Maintenance Providers on SV
Aircraft.
 Oversight and approval of all SV processes of major repairs and alterations performed by
Contract Maintenance Providers.
 Oversight and approval of all SV processes for monitoring daily fleet status and activities
(Aircraft OOS, Delays and general performance).
 Ensure that SV Technical functional managers are resourced, qualified and empowered to
perform effective oversight of the contracted maintenance functions.
 Ensure that adequate facilities, equipment and personnel are available to perform maintenance,
preventive maintenance, alteration and inspection of any aircraft added to SV Operations
Specifications.
 Supporting negotiations of Technical Handling Agreements.
 Oversee vendor selection processes and approval.
 Participating as necessary in the investigation of aircraft incidents and accidents and ensuring
that necessary remedial actions are instituted.
B- Chief Inspector (Mgr. Aircraft Inspection)
Refer to 2-5 (3).
2.2.2 RELATIONSHIP WITH OTHER ORGANIZATIONS
SV Technical Services carries the ultimate responsibility for airworthiness of SV fleet.

SV is the Operator using maintenance contractors to satisfy requirements of GACA in regards to
performance of scheduled line and base maintenance. Line maintenance is performed by GACA
approved AMOs.

2-0 ORGANIZATION
(2-1) & (2-2)
GENERAL 10 JAN 21
(GMM)

2-0 RESERVED
(2-3)
GENERAL 01 OCT 13
REV. ORIGINAL MAINTENANCE MANUAL
(GMM)
2-3 RESERVED
*****
2-3 RESERVED THIS DOCUMENT IS UNCONTROLLED WHEN PRINTED OR DOWNLOADED PAGE 1 OF 2

2-0 RESERVED
(2-3)
GENERAL 01 OCT 13
REV. ORIGINAL MAINTENANCE MANUAL
(GMM)
2-3 RESERVED THIS DOCUMENT IS UNCONTROLLED WHEN PRINTED OR DOWNLOADED PAGE 2 OF 2

2-0 ORGANIZATION
(2-4)
GENERAL 10 JAN 21
(GMM)
2-4 MANAGEMENT PERSONNEL STRUCTURE

[IOSA MNT 1.2.1 & 1.7.1]
2.4.1 GENERAL ORGANIZATION CHART
2-4 MANAGEMENT PERSONNEL STRUCTURE PAGE 1 OF 2

2-0 ORGANIZATION
(2-4)
GENERAL 10 JAN 21
(GMM)
2-4 MANAGEMENT PERSONNEL STRUCTURE PAGE 2 OF 2

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
2-5 DUTIES & RESPONSIBILITIES

[IOSA MNT 1.1.2, 1.1.3, 1.2.1, 1.7.1]
SV Technical Services has nominated management personnel, as shown in the table below, who
are responsible for all maintenance functions:
No. Title
1 Chief Operations Officer (COO)
2 VP Technical Services
3 Manager Aircraft Inspection
4 AVP Aircraft Engineering
5 GM Aircraft Engineering Support
5.1 Manager Structure & Cabin Engineering Support
5.2 Manager Powerplant Engineering Support
5.3 Manager Avionics & IFE Engineering Support
5.4 Manager System Engineering Support
6 GM Aircraft Reliability Engineering
6.1 Manager Cabin Reliability Engineering
6.2 Manager System Reliability Engineering
6.3 Manager Avionics Reliability Engineering
6.4 Manager Structure Reliability Engineering
6.5 Manager Powerplant Reliability Engineering
6.6 Manager IFE Reliability Engineering
7 GM Aircraft Continuous Airworthiness Management
7.1 Manager Maintenance Program
7.2 Manager Aircraft Reliability Program & AD Control
7.3 Manager Technical Publication
8 GM Maintenance Support Processes
8.1 Manager Procurement Aircraft Material & Component
8.2 Manager Planning & Control
8.3 Manager Supply Cabin & Physical Logistics Management
8.4 Manager Powerplant Management & Control
9 GM, Base Maintenance Planning & Control
9.1 Manager Base Maintenance MRO Processes Oversight
9.2 Manager Wide Body Planning & Control
9.3 Manager Narrow Body Planning & Control
9.4 Manager Configuration Control
9.5 Manager Strategy Planning
9.6 Manager Technical Records
10 GM Maintenance Control Center
10.1 Manager line Maintenance MRO Processes Oversight
10.2 Manager Line Maintenance Planning & Control
10.3 Manager Aircraft Tail Assignment (ATA)
10.4 Manager MCC Avionic
2-5 DUTIES & RESPONSIBILITIES PAGE 1 OF 64

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
10.5 Manager MCC Airbus

10.6 Manager MCC Boeing
10.7 Manager VIP & Cargo Planning & Coordination
11 GM Aircraft Maintenance Safety & Quality
11.1 Manager Aircraft Maintenance Quality
11.2 Manager Safety Management System
11.3 Manager Airworthiness Management
12 GM Aircraft Maintenance Cost
12.1 Manager Technical Contract & Purchasing
12.2 Manager Warranty & Guarantee Management
12.3 Manager Aircraft Maintenance Budget Planning & Cost Control
2.5.1 MANAGEMENT PERSONAL DUTIES AND RESPONSIBILITIES:
1- Chief Operations Officer (COO)
The Chief Operations Officer (COO) has the corporate authority for ensuring that all continuing
airworthiness management and maintenance activities can be financed and carried out in
accordance with the restrictions of the Air Operators Certificate (AOC), and GACA
requirements.
Job Description: Manage and take responsibility for the effective operation of the Airline.
Reports to: SAUDIA Chief Executive Officer (CEO).
Primary Responsibilities:
Responsible and accountable for:
 The conduct of all Operations authorized under the Air Operations Certificate (AOC).
 Maintaining an ongoing compliance with conditions and restrictions of the AOC, and in
compliance with applicable regulations and SAUDIA standards.
 The conformance of Operational Safety, Quality and Aviation Security matters.
 Enforcing a Corporate Policy that commits the organization to promote a culture that has
safety, security, and quality as fundamental operational priority.
 The provision of appropriate human and financial resources that will result in an
organizational culture that fosters safe practices, encourages effective Safety, Quality and
Security reporting and communication.
 The requirements originating from applicable external sources, including regulatory

authorities, original equipment manufacturers and suppliers.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Promoting communications and coordination within Operational Management on

Operational Risks, Safety, Quality, and Aviation Security issues.
 Reviewing the Quality Management System to ensure it continues suitability, adequacy and
effectiveness.
 Ensuring that all contracts or agreements executed with wet lease operations or external
service providers that conduct outsourced operations or maintenance for SAUDIA shall
include or reference for measurable specifications that can be monitored to ensure
requirements that affect the Quality of operations are being fulfilled.
 Ensuring that services/products acquired from external suppliers, which directly affect
operational safety or security, meet required technical specifications prior to utilization in the
conduct of operations or aircraft maintenance.
 Provide resources for the required training to ensure the safe operation of the organization.
*****

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
2- VP Technical Services
[IOSA MNT 1.1.1 & 1.2.1]
Job Description: Responsible and Accountable for the management of Technical Services
Division and commercial projects as defined by the Company (SV) Accountable Manager, and
to lead the entire Technical Services Division to ensure airworthiness of the aircrafts according
to applicable regulations and the required company standards with regard to safety, quality and
cost efficiency.
The VP Technical Services is the direct supervisor of:
 Manager Aircraft Inspection (Chief Inspector)

 AVP Aircraft Engineering
 GM Aircraft Engineering Support
 GM Aircraft Reliability Engineering
 GM Aircraft Continuous Airworthiness Management
 GM Maintenance Support Processes
 GM Base Maintenance Planning & Control
 GM Maintenance Control Center
 GM Aircraft Maintenance Safety & Quality
 GM Aircraft Maintenance Cost
Reports to: Chief Operations Officer (COO).
 Develops the maintenance strategy aligned with operations strategy to ensure vertical and
horizontal integration with other interfacing initiatives and departments across SAUDIA.
 Develops division’s policies, processes and procedures to ensure all relevant

procedural/legislative requirement are fulfilled.
 Oversee SAUDIA’s aircraft, engines, and components maintenance activities.
 Oversee SAUDIA’s engineering and planning activities.
 Ensure SAUDIA operates a maintenance safety and quality program and achieves adequate
level of maintenance safety and quality.
 Oversee SAUDIA’s Rotables usage and purchase.
 Manage maintenance & engineering activities for SAUDIA’s fleet, driving aircraft
availability to meet SAUDIA’s Network Planning needs.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Ensure regular review of internal and external audit findings to identify and implement
needed changes to optimize Airworthiness and safety compliance.
 Ensure that all necessary resources are available to accomplish maintenance activities in
accordance with the GMM in order to meet the requirements and regulations of GACA.
 Oversee the process of ensuring that all maintenance is carried out in compliance with the
procedures specified in this GMM.
 Ensure that his subordinates have an updated and detailed job description.
 Determine manpower policies and requirements at Technical Services within short, medium
and long term plans.
 Oversee the process of ensuring that data required for intended maintenance activities are
available, updated and used accordingly.
 Authorizes the use of vendors and contractors for the maintenance of SAUDIA’s aircraft
thereof through applicable processes of Technical Services.
 Oversee the process of ensuring that any maintenance provider meets the required standards.
 Chairing the CASS Review Board (CRB).
 Oversee the process of ensuring that SV and its maintenance providers are always up to date
with the latest developments in maintenance and are structured in accordance with and in
compliance with the requirements of GACA.
 Oversee the monitoring and control of maintenance cost.
 Oversee the contractual relationships with all maintenance providers.
 Drive identification and implementation of opportunities for continuous improvement of

Technical Services processes.
 Serve as Work Order Coordinator for all new fleet purchases.
 Oversee the process of new fleet technical specifications development.
 Oversee the process of conducting technical evaluation of aircraft joining the fleet in
cooperation with relevant departments to ensure safe operations.
 Participate with the relevant SAUDIA Divisions to establish a fleet plan.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Represents Maintenance and Engineering in national and international boards as well as in

public relations matters.
 Member of the Emergency Coordination Center (ECC) Team.
 Oversee the process of preparing and recommending the development of maintenance

budget, and monitoring financial performance versus the budget to ensure alignment.
 Direct the process of effective department performance, overseeing performance

management, recruitment, training and development of staff to ensure high level of
engagement and a motivated work environment.
 Prepares and recommends the development of maintenance budget, and monitors financial
performance versus the budget to ensure alignment.
 Directs the process of effective department performance, overseeing performance

management, recruitment, training and development of staff to ensure high level of
engagement and a motivated work environment.
 Ensures compliance to all relevant safety, quality, health and environmental procedures
across the department in order to promote a healthy and safe work environment.
*****

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
3- Manager Aircraft Inspection (AI)
Job Description: Manager Aircraft Inspection (AI) is responsible and accountable for
administering the Airlines’ Inspection Program and is the post holder of Chief Inspector (CI) as
per GACAR 121.45(b).
Reports to: Administratively to VP Technical Services.
Management oversight and/or control of the development, upkeep, and responsibility for:
 Exercising operational control and being responsible for RII Program, Quality Control
Inspection, Aircraft Records, Receiving Inspection, and Inspection Program.
 Exercising the authority to initiate and approve changes to the policies and procedure related
to SV Aircraft Inspection Program.
 Planning, directing, controlling, and laying out the details of inspection standards, methods,
and procedures in accordance with GACA regulations.
 Monitor/oversight that all inspections are properly performed on all completed work before
each SV aircraft is released to service, and that the proper inspection records, reports, and
forms used by SV contract maintenance providers are properly executed.
 Oversight of all SV processes and procedures of the acceptance and handling of incoming
material including but not limited to new parts and supplies from maintenance providers.
 Reviewing, approving, rejecting or canceling the Inspection Authorization issued by SV

Chief Inspector (CI) to all maintenance personnel IAW GMM Ch. 6-40.
 Authorizing SV or Non-SV Inspectors as appropriate to perform inspection tasks II/RII on

SV aircrafts or giving One-Time Inspection Authorization (OTIA) to qualified maintenance
technicians to allow such maintenance technicians to perform a specific Inspection task(s) in
AOG situations.
 Delegation of authority to properly trained, qualified and authorized personnel for the
accomplishment of Required Inspection Item (RII) procedures as described in Chapter 6-29
of this manual.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Authorize/ approve Aircraft Airworthiness Release (AWR)/ One Time Aircraft AWR and/or
one time Maintenance Action Authorization for all AMOs IAW GMM Ch. 3-6.
 Maintaining a listing of all Airworthiness Release Authorizations (AWR), Required

Inspection Item authorizations (RII) and Inspection Item (II) Authorizations issued by SV
Aircraft Inspection (AI).
Note: Only RII/II AWR Authorizations Require Listing.

 Oversight and Approval of the process for determining the serviceability of SV
aircraft/engine/component at any level of inspections/tests including return to service
(AWR).
 Having Responsibility and Authority for the overall quality of the maintenance log/recording
requirements process.
 Analysis of the effectiveness of the SV Aircraft Inspection Program and program compliance
with appropriate standards.
 Ensuring the efficient utilization of SV Aircraft Inspection’s allocated work force in meeting
ongoing required maintenance production assignments and ensuring that duty time
limitations per GACAR 121.1033 are not exceeded.
 Ensuring that all inspection tools and measuring equipment used by inspection personnel are
calibrated and that the calibration records system is properly maintained.
 Participating in the investigation of any incident and/or accident to aircraft, engine or

components occurring during inspection, defining the cause(s) and ensuring appropriate
action is taken to prevent reoccurrences.
 Conducting continuous spot checks during aircraft maintenance performed by AMO to

assure conformity of SVT standards and GACA regulations.
 Conduct Final Product Quality Inspection (FPQI) (customer walk in) at letter checks final
stages and before release to service against SV standards and GACA regulations.
 Reviewing, evaluating, modifying and approving the RII list based on CASS inputs.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Inspection personnel training:

- Evaluating training and experience of contract maintenance provider inspection personnel
nominated for RII authorization.
- Ensure that SV aircrafts are maintained by trained and qualified technicians/inspectors
using current manuals and technical data.
 Assists in the preparation of the Department budget by preparing analysis and data related to
specific elements as directed.
 Monitoring and oversight of the SV maintenance and inspection programs for aircraft interior
conditions, equipment and furnishings, including IFE, during Line and Base Maintenance to
achieve the highest standards and to eliminate non-compliances through continuous
surveillance, as stated in SV GMM related chapters.
 Evaluate (buy back) all rectifications physically.
 Ensures compliance to all relevant safety, health and environmental procedures in the section
in order to promote a healthy and safe work environment.
 Oversight, monitor all technical activities for all SV leased aircraft IAW SV LATPM
manual.
 Physically inspect all SV leased aircraft IAW SV LATPM manual.
 Acting as custodian, supervisor and moderator of all GMM processes owned by Aircraft
Inspection.
*****

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
4- AVP Aircraft Engineering
Job Description: To provide aircraft engineering and related services to SAUDIA'S fleet to
ensure that the highest standards of reliability are maintained for aircraft/components. Ensure
that maintenance programs are in full compliance with regulations, specifications and
airworthiness rules.
Reports to: VP Technical Services.
 Provide Direct Supervision of the GM's of Aircraft engineering for enhancing fleet
reliability/support and airworthiness by effecting aircraft and components modifications
timely compliance with airworthiness releases and regulations changes, aircraft weight and
balance data change and control.
 Ensure successful technical integration of new aircraft into SAUDIA'S operations.
 Manage and ensure Compliance with regulatory Rules / AD'S / Mandatory requirements.
 Manage and ensure the Conduction of Reliability Analysis and Study.
 Manage and ensure the implementation/Review and adjustment of maintenance requirements

based on reliability analysis and study.
 Participate in industry Form Meetings.
 Manage and ensure to achieve yearly objective for mechanical On Time Performance (OTP).
 Manage and ensure Event / Incidents / accidents analysis and reporting.
 Participate in Discussion of Aircraft Maintenance contracts, pool and lease agreements.
 Manage the execution of corporate special projects and configuration changes/upgrades.
 Prepare annual budget for the department of Aircraft Engineering.
 Monitor GMM processes owned by Aircraft Engineering.
*****

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
5- GM Aircraft Engineering Support
Job Description: Manage aircraft Support engineering to technical and nontechnical

departments within SAUDIA and AMOs. To provide engineering services and support to
SAUDIA fleet to ensure the highest standards of support are maintained for aircraft systems,
structure repair, interiors, engines, software management, IFE and components.
Reports to: Operationally to Director of Maintenance (DOM) / Administratively to AVP Aircraft

Engineering.
 Monitor compliance with regulatory Rules / AD's / Mandatory requirements.
 Manage 24/7 engineering activities.
 Participate in industry technical Form Meetings to transfer experience to SAUDIA fleet.
 Supervises managers of aircraft acceptance.
 Provide engineering consultation services related to aircraft and component discrepancies and
release, aircraft recovery.
 Supervises managers of Aircraft Engineering Support.
5-1 Manager Structure & Cabin Engineering Support
Job Description: Manage structure & Cabin support engineering to technical and nontechnical
departments within SAUDIA, and AMO's dealing with SAUDIA. Support aircraft Compliance
with regulatory Rules AD'S compliance / major/minor repairs, parts interchange ability and
OEM/Vendors related issues.
Reports to: GM Aircraft Engineering Support.
 Support Compliance with regulatory Rules /AD'S/ Mandatory requirements to ease

implementation and ensure correct interpretations on SAUDIA fleet types.
 Prepare and Support execution of repairs/alterations to satisfy maintenance inquiries on all SV

fleet Types.
 Support aircraft maintenance through prompt answering of technical queries and set technical
resolutions to minimize SV aircraft ground time.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Monitor Aircraft real time (aircraft health), to enhance OTP by correcting repeated problem
on SAUDIA fleets.
 Liaison with OEMs/Suppliers for technical related issues, and release proper engineering
documents for compliance on SAUDIA fleet type.
 Analyze, communicate and Support maintenance to return grounded aircraft to services and
provide alternative resolutions as necessary.
 Monitor fleet 24/7, maintenance and operation communication to provide assistance and
solutions for operating aircraft problems.
 Analyze events / incidents / accidents, and provide recommendations to prevent reoccurrence.
 Participate in Aircraft recovery to assist maintenance and facilitate aircraft be back to service.
 Support special projects to install/retrofit new equipment/configuration.
 Review the technical Invoices for specific services provided by outside service providers.
 Support aircraft weight and balance and affect data change.
 Evaluate problems outside the OEM manuals and provide solutions through the Issuance or
different engineering documents (TQ's, ER's, ED's, EA's, MSL) as per Customer GMM
procedures.
 Support the physical accomplishment of Hangar Aircraft modifications based on OEM SBs
and Customer Eos.
 Evaluate and approve component exchange suggested agreements.
 Evaluate Aircraft components for surplus issues.
 Provide alternative P/Ns for materials and parts.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
5-2 Manager Powerplant Engineering Support
Job Description: Manage power plant support engineering to technical and nontechnical
departments within SAUDIA, and AMO's dealing with SAUDIA. Support aircraft Compliance
with regulatory Rules /AD'S compliance / major / minor repairs, parts interchange ability and
OEM/Vendors related issues
Reports to: GM, Aircraft Engineering Support.
 Support Compliance with regulatory Rules /AD's / Mandatory requirements to ease

implementation and ensure correct interpretations to satisfy maintenance.
 Prepare and Support execution of repairs/alterations to satisfy maintenance inquiries on all

SAUDIA fleet Types.
 Support Engines/APU's maintenance through prompt answering of technical queries and set
technical resolutions to minimize SAUDIA aircraft ground time.
 Monitor Aircraft real time (engines/APU's) through AMH, AIRMAN, to enhance OTP by
correcting repeated problem on SAUDIA fleets.
 Liaison with OEMs/Suppliers for technical related issues, and release proper engineering
 Analyze events / incidents / accidents, and provide recommendations to prevent reoccurrence.
 Participate in Aircraft recovery to assist maintenance and facilitate aircraft be back to service.
 Review the technical Invoices for specific services provided by outside service providers.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Evaluate problems outside the OEM manuals and provide solutions through the issuance of
different engineering documents (TQs, ERs, EDs, EAs, MSL) as per Customer GMM
procedures.
 Monitor Engine Condition Monitoring (ECM) program and take the necessary action.
 Monitor and control two extended engines operation performance program (ETOP).
5-3 Manager, Avionics & Inflight Entertainment Engineering Support
Job Description: Manage avionics and IFE support engineering to technical and nontechnical
departments within SAUDIA, and AMO's dealing with SAUDIA Support aircraft Compliance
with regulatory Rules/AD's compliance/major/minor repairs, parts interchange ability and
OEM/Vendors related Issues.
 Support Compliance with regulatory Rules /AD'S/Mandatory requirements to ease

 Prepare and Support execution of repairs/alterations to satisfy maintenance Inquiries on all

SAUDIA fleet Types.
resolutions to minimize SAUDIA aircraft ground time
 Monitor Aircraft real time (aircraft health) through AMH, AIRMAN, to enhance OTP by
 Liaison with OEMs / Suppliers for technical related Issues, and release proper engineering

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Participate In Industry technical Form Meetings to transfer experience to SAUDIA fleet.
 Analyze events / incidents / accidents, and provide recommendations to prevent

reoccurrence.
 Participate in Aircraft recovery to assist maintenance and facilitate aircraft be back to

service.
 Review the technical involves for specific services provided by outside service providers.
 Evaluate problems outside the OEM manuals and provide solutions through the Issuance of
different engineering documents (TQs, ERs, EDs, EAs, MSL) as
per Customer GMM procedures.
 Monitor and provide update all SWs required on SAUDIA fleet.
 Analysis aircraft report and provide maintenance with proper action required (report 15, hard
landing, over speed, and affect data change...).
5-4 Manager, System Engineering Support
Job Description: Manage system support engineering to technical and nontechnical departments
within SAUDIA, and AMO's dealing with SAUDIA, Support aircraft Compliance with regulatory
Rules / AD's compliance / major/minor repairs, parts interchange ability and OEM/Vendors
related issues.
 Support Compliance with regulatory Rules / AD'S / Mandatory requirements to ease

 Prepare and Support execution of repairs/ alterations to satisfy maintenance inquiries on all
SAUDIA fleet Types.
resolutions to minimize SAUDIA aircraft ground time.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Monitor Aircraft real time (aircraft health) through AMH, AIRMAN, to enhance OTP by
 Liaison with OEMs/ Suppliers for technical related issues, and release proper engineering
 Analyze events / incidents / accidents, and provide recommendations to prevent

reoccurrence.
 Participate in Aircraft recovery to assist maintenance and facilitate aircraft be back to

service.
 Evaluate problems outside the OEM manuals and provide solutions through the issuance of
different engineering documents (TQs, ERs, EDs, EAs, MSL) as per Customer GMM
procedures.
 Analysis aircraft report and provide maintenance with proper action required (report 15, hard
landing, over speed, and affect data change...).
*****

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
6- GM Aircraft Reliability Engineering
Job Description: To Monitor and manage aircraft Compliance with regulatory Rules / AD's /
Mandatory requirements and implement OEMs upgrades and alterations and Conduct Reliability
Analysis and Study to Review and adjust maintenance Programs.
Reports to: Operationally to Director of Maintenance (DOM) / Administratively to AVP

Aircraft Engineering.
 Manage regulatory Rules / AD'S / Mandatory requirements.
 Manage yearly performance for mechanical On Time Performance (OTP).
 Manage Reliability Analysis and improvement compliance.
 Manage special projects.
 Review annual Budget for Reliability Engineering.
 Supervises managers of aircraft reliability engineering.
 Manage aircraft systems/components specifications.
6-1 Manager Cabin Reliability Engineering
Job Description: To manage aircraft compliance with regulatory rules / AD’s / Mandatory
requirements and implement OEMs upgrades and alterations and Conduct Reliability Analysis
and Study to Review and adjust maintenance Programs. Evaluate aircraft Cabin defects/problems
and recommend effective solution/change to aircraft maintenance program to achieve the highest
reliability for SAUDIA fleet cabin.
Reports to: GM Aircraft Reliability Engineering.
 Comply with regulatory Rules / AD'S / Mandatory requirements.
 Conduct Reliability Analysis and Study.
 Monitor aircraft health chronic fleet (fleet history), to enhance OTP by correcting repeated
problem on SAUDIA fleets.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Adopt Corporate and Technical Services policy, procedures and strategies.
 Monitor aircraft Cabin and their components through continuous failure analysis surveillance
and recommend solution as applicable. Review and adjust maintenance requirements based
on reliability analysis and study.
 Liaison with OEMs/Suppliers for technical related issues, and release proper engineering,
 Set yearly objective for mechanical On Time Performance (OTP).
 Equipment / furnishing retrofits studies based on marketing requirements.
 Event / Incidents / accidents analysis.
 Support special projects.
 Technical review of Invoices for specific services provided by outside service providers.
 Establish and review cabin enhancement programs based on passenger feedback.
 Development of cabin reconfigurations according to marketing requirements.
6-2 Manager System Reliability Engineering
Job Description: To manage aircraft Compliance with regulatory Rules / AD's / Mandatory
and Study to review and adjust maintenance Programs. Evaluate aircraft systems
defects/problems and recommend effective solution/change to aircraft maintenance program to
achieve the highest reliability for SAUDIA fleet cabin.
Reports to: GM Aircraft Reliability Engineering

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Adopt Corporate and SV Technical Services policy, procedures and strategies.
 Monitor aircraft systems and their components through continuous failure analysis
surveillance and recommend solution as applicable.
 Review and adjust maintenance requirements based on reliability analysis and study.
 Liaison with OEMs/Suppliers for technical related Issues, and release proper engineering
 Equipment/furnishing retrofits studies based on marketing requirements.
 Participate In Industry Form Meetings.
 Event / incidents / accidents analysis.
 Technical review of invoices for specifics services provided by outsides service providers.
6-3 Manager Avionics Reliability Engineering

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
documents for compliance on SV fleet type.
6-4 Manager Structure Reliability Engineering

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
6-5 Manager Powerplant Reliability Engineering

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Develop and monitor Engine Condition Monitoring Program (ECM) and take necessary
actions.
 Monitor and control the extended two engines operation performance program (ETOP).
6-6 Manager Inflight Entertainment Reliability Engineering

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
documents for compliance on SV fleet type.
*****

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
7- GM Aircraft Continuous Airworthiness Management
Job Description: To manage the continuous compliance with regulatory requirements to ensure
airworthiness of the aircraft and to ensure cost effective operation in accordance with the required
company policy and procedures.
Reports to: Operationally to Director of Maintenance (DOM) / Administratively to AVP

Aircraft Engineering.
 Update maintenance requirements based on reliability analysis and study.
 Optimize maintenance requirements by continuous review.
 Liaison with local authority for MP approval.
 Update Weight and Balance Program for different fleets.
 Establish and update reference trees for Aircraft, Engines and appliances.
 Review and control changes to reference trees.
 Update of cabin reconfigurations according to marketing requirements.
 Collect and analyze Maintenance data.
 Establish and monitor reliability KPI's.
 Conduct statistical analysis for aircraft / systems and components performance.
 Establish I review and publish monthly reliability reports.
 Conduct DFDR download and readout (FRIARS).
 Publish ETOPS reports.
 Generate Engine/ APU periodic performance reports.
 Set yearly objective for On Time Performance (OTP)
 Lead Aircraft delivery and integration.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Lead Aircraft Redelivery activities and Phase out.
 Event / incidents/ accidents analysis.
 Support DFDRs read out.
 Prepare annual budget for the department of Aircraft Continuous Airworthiness management.
 Monitor GMM processes owned by Aircraft Continuous Airworthiness management.
7-1 Manager Maintenance Program
Job Description: To monitor and manage aircraft Compliance with regulatory Rules / AD'S /
Mandatory requirements and implement OEMs up to date maintenance requirements,
adjust/control the changes in reference configuration trees for aircraft, components. Implement
upgrades, alterations and Conduct Reliability analysis and study to adjust maintenance programs
as required.
Reports to: GM Aircraft Continuous Airworthiness Management.
 Optimize maintenance requirements by compliance with continuous update in accordance

with OEM planning documents.
 Liaison with local authority for maintenance program updates approval.
 Review and control changes to aircraft systems configuration reference trees.
 Establish Weight and Balance Program for different fleet types.
 Support cabin engineering to establish and review cabin enhancement programs.
 Participate in industry technical Form Meetings to transfer other operator experiences to

SAUDIA.
 Manage all Aircraft component configuration for new Aircraft.
 Establish and update reference trees for Aircraft, Engines and appliances.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Review and control changes to aircraft/systems & engine configuration reference trees.
7-2 Manager Aircraft Reliability Program & AD Control
Job Description: To monitor and manage aircraft Compliance with regulatory Rules / AD'S /
Mandatory requirements and perform a statistical analysis for Aircraft systems and components
performance and ensure that periodic performance reports are distributed to all concern
departments, and prepare / lead all aircraft delivery and redelivery or phase out activities.
 Monitor the issuance of regulatory Rules / AD'S / Mandatory requirements and distribute to
concern engineering specialty for compliance.
 Collect and analyze Maintenance and operation performance data.
 Establish and monitor aircraft / systems and Engines reliability KPI's.
 Conduct statistical analysis for aircraft / systems and components data to set alert limits.
 Establish / review and publish monthly reliability reports showing performance data trends.
 Conduct DFDR download and readout (FRIARS) to support accident incident investigations.
 Publish ETOPS performance reports.
 Generate Engine / APU periodic performance reports to show utilization figures and
components events.
 Set yearly objective of On Time Performance (OTP) for all SV fleet types.
 Lead activities of new Aircraft delivery and integration into service with other SAUDIA
fleets.
 Lead Aircraft Redelivery activities (return to lessor) and/or Phase out activities.
 Participate in industry Form Meetings to transfer other operator experience to SAUDIA.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
7-3 Manager Technical Publication
Job Description: Manage and direct technical publication functions to ensure the highest
standards of technical documentations and references for SAUDIA aircrafts, power plants, and
components in accordance with regulatory requirements.
 Responsible for acquisition and revision of all SAUDIA manuals for aircraft, engines,
components, test equipment and engineering & maintenance private jets manuals in
accordance with regulatory requirements.
 Liaise and attain by means of purchases and/or leasing manufacturer vendor major
specification and standards.
 Interface with manuals standards supplier to ensure currency of the publication.
 Maintain a database (AMOS publication management) of all required maintenance manuals

and documents available in technical publication.
 Upload AMOS web drive with latest components manuals and link it to AMOS publication
managements.
 Upload e toolkit and Citrix portals with latest revision of applicable aircraft and engines
manuals.
 Ensure proper distribution and availability of all required aircraft maintenance documents to
all aircraft maintenance units in timely manner and up to latest revision including the
compiled letter check packages.
 Review all discrepancy reports for competence and take follow-up actions on the request for
manual changes or updates.
 Use online AMOS publication management to distribute service Bulletin (SB) to predefined
engineering list.
 Supply maintenance manuals and revisions to the third party station and overhaul agency if
online system is not available.
 Liaise and arrange with applicable aircraft and engine manufacturer to comply with EO’s,
MSL’s incorporation into applicable manuals.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Liaison with technical contracts division and aircraft/engines manufacturer for acquisition of
SAUDIA new aircraft delivery documents.
 Recommend improvements to policies and supervise the implementation of procedures.
*****

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
8- GM Maintenance Support Processes
Job Description:
To direct all Maintenance support processes departments to ensure effective provisioning of

aircraft maintenance operation requirements and efficiency of overall supply chain and logistics
strategy.
Reports to: Operationally to Director of Maintenance (DOM) / Administratively to VP

Technical Services.
 Set departmental objectives and targets.
 Oversight all procurement, provisioning of aircraft material and components.
 Supervise materials procurement agreements and conditions, vendor’s contractual obligations

and repair/overhaul of parts.
 Participate in selection of vendors in accordance with established measures and control

aircraft parts and materials procurement.
 Monitor the overall supply chain strategy and planning implementation.
 Review planning policy, measurements and procedures for improving overall planning
/forecasting performance.
 Review and negotiate contracts and rates with shipping lines, freight forwarders and related
third-party logical service providers.
 Monitor the receipt, storage, issue and distribution of aircraft material and components.
 Ensure the information in the inventory Management System is maintained and updated as
required.
 Ensure implementation of approved procedures for handling and safety of materials

movement of stocks and the storage of aircraft parts.
 Assess and recommend ideal shipping methods, routing or carriers to meet necessary
parameters, specifications and costs.
 Support identification of opportunities for process improvements and cost reductions.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Ensure optimized inventory, stock, streamlined procurement and improvised operations.
 Monitor GMM processes owned by Maintenance Support Processes.
8-1 Manager Procurement Aircraft Material & Components
Job Description: Plan, control direct and coordinate "provisioning" and resources for assigned
materials and manage the performance of suppliers, agreements and contracts.
Reports to: GM Maintenance Support Processes.
 Oversight the Provisions for all required materials within assigned ATA chapters through
standard practices.
 Review the necessary market survey for parts procurement from vendors, department
required quantities to be purchased at suitable prices and times, approve purchase orders.
 Analyze and evaluate quotations/ contracts technically and logistically and carry out
necessary negotiations.
 Ensure the use of aircraft manufacturer’s catalogue/maps/bulletins, review technical,

commercial, logistic data prior to purchase of parts.
 Monitor established plans and work and set alternative plans.
 Monitor purchase orders with vendors to ensure shipment and delivery required materials at
specified time.
 Negotiate and follow up with technical, commercial and legal departments to obtain guaranty
amounts for materials and components.
 Establish forecasts based on analysis/ review of stock data; prepare short / long term plans
for control of aircraft parts and engines.
 Analyze increase of parts stock turnover rate, identify reasons and provide solutions.
 Monitor part support for aircraft maintenance/overhaul.
 Make technical /management presentations with necessary data and information.
 Review stock inventory and systems update.
 Oversight and sort out types and quantities of stock scrap parts.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Update GMM processes owned as required.
8-2 Manager Material Planning & Control
Job Description: Manage, control, direct and coordinate aircraft materials, resources and
services plans development, distribution and adjustments based on the business and operational
needs of SAUDIA fleet maintenance.
Reports to: GM Maintenance Support Processes.
 Review the forecasts based on analysis stock data, prepare short/ long term plans for control
of aircraft parts and components.
 Analyze Increase of parts stock turnover rate, identify reasons and provides solutions.
 Collaborate with Base & line Maintenance departments to develop aircraft materials and
parts forecasts for aircraft SCHED/UNSCHED Maintenance check's.
 Monitor established plans and work and set alternative plans to meet the operation changes.
 Make technical / management presentations with necessary data and information.
 Monitor and Analyze the demand patterns to address the bottlenecks of materials and parts
operation requirements.
 Ensure required materials and services are ordered and delivered on schedule.
 Develop planning methodology, measurements, and procedures for improving overall

material planning/controlling performance.
 Plan and coordinate the material, and logistical requirements of materials, for all
maintenance performed by outsourced providers.
 Update GMM processes owned as required.
8-3 Manager Supply Cabin & Physical Logistics Management
Job Description: Optimize inventory, keep a high level of inventory accuracy & deliver high
levels of service in order to reduce the maintenance costs effectively.
Reports to: GM, Maintenance Support Processes.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Ensure prompt and efficient material service recovery for the fleet system wide to reduce
mechanical-driven delays and cancellations.
 Coordinate and communicate with the Stores/Receiving Department on receipt of any

P.O/AOG purchase orders, exchanges, borrows, and repair orders to resolve any
discrepancies with vendors regarding quantity, pricing, or documentation.
 Assess and address global logistics costs including import/export requirements and how costs
impact the bottom line.
 Deal with orders, contracts of vendors from different countries and managing them
transparently.
 Integrate components, materials, structures and systems need to ensure best results to achieve
operational success.
 Manage the gaps between demand & supply in order to be closed and to lead for a lean
inventory.
 Communicate and coordinate the material, and logistical requirements of materials, for all
maintenance performed by AMO/ outsourced providers.
 Maintain the information in the Inventory Management System and the Supply Chain System
and updated as required.
 Ensure implementation of approved procedures for handling and safety of materials

movement of stocks and the storage of aircraft component and materials.
 Negotiate contracts and rates with shipping lines, freight forwarders, customs house brokers,
warehouse managers and related third-party logical service providers.
 Ensure that appropriate import and export compliance procedures are.
8-4 Manager Powerplant Management & Control
Job Description: To manage, oversight and Control all engines and APU for shop visit to
maintain turnaround time to meet SAUDIA fleet operations.
Reports to: GM, Maintenance Support Processes.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Adopt corporate and SV technical services policy, procedures and strategies.
 Continues technical support for Engine/ APU including cases beyond published OEM
documents.
 AMO/Vendors selection of Engine/APU, Oversight Logistic Performance to satisfy turn-

around time requirement.
 Define Engine/APU work scope based on operation demand and ensure units will meet
required build standard, review shop visit documents technically to confirm work scope
implementation.
 Bench inspection and shop oversight including scrap review for all shop visit.
 Develop Engine/APU forecast to contribute in operational support.
*****

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
9- GM Base Maintenance Planning & Control
Job Description: Manage and control aircraft configuration and the supporting maintenance
program required to maintain the aircraft in a safe, compliant, on-time and cost effective manner.
Also to ensure efficient utilization of SAUDIA's fleet by planning and scheduling maintenance
activities in an effort to maximize aircraft availability and minimize costs while maintaining the
highest levels of safety and compliance. To ensure continuous airworthiness of aircrafts
according to regulatory process and required organization's standards with regard to safety,
quality and cost efficiency. To manage contracted maintenance service providers.
Reports to: Operationally to Director of Maintenance (DOM) / Administratively to VP

Technical Services.
 Provide direct supervision of the Managers in Aircraft Base Maintenance Planning and
Control.
 Lead and oversee the fleet management activities including the management of maintenance
programs and the planning activities in coordination with the DOM and CI.
 Coordinate all areas that affect operational authority through the Director of Maintenance.
 Coordinate all areas affecting regulatory compliance through Manager Aircraft Maintenance
Safety & Quality.
 Lead and oversee the aircraft configuration control activities.
 Lead and oversee the management of technical records.
 Oversee the implementation of AD/SB review and management activities.
 Ensure that Time Control Directives governing Airworthiness Directives are properly
completed and entered into the computer system to properly and accurately track AD
compliance action requirements.
 Notify DOM, CI and Manager AMS&Q of rule changes.
 Ensure that project activity to support regulatory changes is undertaken by the appropriate
departments.
 Oversee the fleet modification management activities.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Provide oversight and direction of maintenance planning to ensure required aircraft

maintenance actions are planned and scheduled in a timely and efficient manner.
 Direct maintenance programs in the processing of Maintenance Control Document (MCD)

and Maintenance Task Operating Plan (MTOP) revisions to align with Airworthiness
Limitation, Certification Maintenance Requirement and Maintenance Review Board
Document.
 Oversee the management and control of additions and deletions of tasks.
 Ensure the capacity planning process is carried out properly.
 Lead and oversee the maintenance schedule development process.
 Oversee the aircraft, engine, component time and limit tracking.
 Oversee the non-routine (un-planned) maintenance integration to maintenance plan.
 Coordinate with flight schedule planning & development as necessary.
 Oversee optimization of maintenance Yield.
 Check elapsed time standards by fleet and check type.
 Exercise complete operational authority and control of Aircraft Records.
 Ensure records meet Company and regulatory requirements.
 Responsibility and Authority for the Short Term Escalation process.
 Lead the development of new aircraft technical specifications.
 Assist in negotiation of contracts for overhaul and repair of equipment by outside agencies.
 Custodian, supervisor and moderator of GMM processes owned by Aircraft Base

Maintenance Planning and Control.
 Satisfy and Oversee Lessor Requirements and queries after proper coordination with SV
Technical contract department.
 Contributes to the preparation of the Maintenance budget, and monitors the financial
performance of a given area of activity versus set budget to ensure alignment.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Reviews all division reports for accuracy and in order to ensure that they conform with
Company and department requirements, policies and standards.
 Manages the effective achievement of division objectives by setting individual targets,

developing and motivating staff, providing of formal and informal feedback and appraisal –
in order to maximize subordinate and department performance and transfer knowledge.
 Ensures compliance to all relevant safety, quality, health and environmental procedures
across the division in order to promote a healthy and safe work environment.
9-1 Manager Base Maintenance AMO Processes Oversight
Job Description: To ensure the continuous airworthiness of the aircraft according to GACA
regulations and the required company standards with regard to safety, quality and cost efficiency
and manage contracted maintenance services providers. Conduct the required technical evaluation
of aircraft joining the fleet. And represent Maintenance and in national and international boards as
well as in public relations matters.
Reports to: GM Base Maintenance Planning & Control.
 Manage all different kind of assignments of oversight national and international to ensure
aircrafts airworthiness as per GACA rules and regulations and AMM.
 Manage assignments oversight at all different contracted maintenance providers with the
acceptable safety and quality standards.
 Manage assignments oversight on daily basis root cause for MEL’s, CDL’s and delays and
review with engineering, planning and AMO the preventive measures.
 Carry out spot checks to ensure work environment is healthy and meet the required level of
safety and quality.
 Ensure all personal training is updated and meet the requirements.
 Assist if needed with the concerned departments any aircraft incident and accident.
 Manage assignments to monitor maintenance performance.
 Manage assignments to review all carry over items legality and reference and correct.
 Manage assignments to monitor all out of service aircrafts.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Evaluate and Approve additional work request from maintenance service provider.
 Evaluate and Approve material purchase order from service provider.
9-2 Manager Wide Body Planning & Control
Job Description: To monitor and manage long/medium/short term aircraft maintenance planning
including engines, APU's and landing gears to ensure timely accomplishment of schedule
maintenance checks and fulfil the requirements of the Official Ground Schedule and aircraft
availability.
 Lead and manage the aircraft planning unit.
 Monitor the performance and budget of the planning unit and its employee.
 Execute the maintenance schedule according to the plan.
 Liaise with other related units for the maintenance requirements.
 Develop and ensure that all types of task cards (MTC/TSV/CCC/JIC) are properly updated
and master files are maintained of all related documents with their current revulsion.
 Collect information on routine maintenance tasks, information on non-routine maintenance

tasks, Engineering Orders, Airworthiness Directives and others.
 Consolidate the collected information into a workload forecast.
 Ensure the planned and expected works and tasks are recorded in the maintenance planning
system.
 Ensure that the aircraft maintenance requirements are taken account of in the development of
the Official Ground Schedule and aircraft availability.
 Review major/significant plans.
 Review and coordinate aircraft deployment.
 Review the maintenance yield of the 5 years maintenance projection.
 Review the yearly operating plan.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Evaluate and approve additional work request from maintenance provider.
 Evaluate and approve material purchase order.
 Review the forecast of on-wing time for engines and built-in time for APU’s and landing
gears.
 Prepare the work scope of aircraft heavy maintenance checks.
 Review the maintenance work packages.
 Review aircraft storage program when applicable.
 Provide technical leadership in specialized planning discipline to support the department

function sustaining capabilities that contribute significantly to the achievement of business
objectives.
 Monitor and draw valid conclusion from industry-specific, global best practice in aircraft
planning within the specialized discipline.
9-3 Manager Narrow Body Planning & Control
Job Description: To monitor and manage long/medium/short term aircraft maintenance planning
including engines, APU's and landing gears to ensure timely accomplishment of schedule
maintenance checks and fulfil the requirements of the Official Ground Schedule and aircraft
availability.
 Lead and manage the aircraft planning unit.
 Monitor the performance and budget of the planning unit and its employee.
 Execute the maintenance schedule according to the plan.
 Liaise with other related units for the maintenance requirements.
 Develop and ensure that all types of task cards (MTC/TSV/CCC/JIC) are properly updated
and master files are maintained of all related documents with their current revulsion.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Collect information on routine maintenance tasks, information on non-routine maintenance

tasks, Engineering Orders, Airworthiness Directives and others.
 Consolidate the collected information into a workload forecast.
 Ensure the planned and expected works and tasks are recorded in the maintenance planning
system.
 Ensure that the aircraft maintenance requirements are taken account of in the development of
the Official Ground Schedule and aircraft availability.
 Review major/significant plans.
 Review and coordinate aircraft deployment.
 Review the maintenance yield of the 5 years maintenance projection.
 Review the yearly operating plan.
 Evaluate and approve additional work request from maintenance provider.
 Evaluate and approve material purchase order.
 Review the forecast of on-wing time for engines and built-in time for APU’s and landing
gears.
 Prepare the work scope of aircraft heavy maintenance checks.
 Review the maintenance work packages.
 Review aircraft storage program when applicable.
 Provide technical leadership in specialized planning discipline to support the department

function sustaining capabilities that contribute significantly to the achievement of business
objectives.
 Monitor and draw valid conclusion from industry-specific, global best practice in aircraft
planning within the specialized discipline.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
9-4 Manager Configuration Control
Job Description: To monitor and manage the approved as built configuration for Acft tail
number and serialized part number level and ensure the accuracy of the time control tracking for
each part number.
 Manage the approved as built configuration for Acft tail number and serialized part number
level and ensure the accuracy of the time control tracking for each part number.
 Ensure physical configuration of the Acft is reflected in the system.
 Monitor and manage Acft component Part No., S/N Allowed quantity and latest modification
status.
 Ensure all component Trees are available and accurate and ensure all NHA & NLA are
properly identified.
 Ensure all live limited parts are properly identified in the system and are properly tracked.
 Initiate required documents for SN Verification / Component removal for staggering or

system correction purposes.
 Produce reports for component expired or will expire within next few days for system
monitoring proper update.
 Develop the processes necessary to develop the tasks.
 Liaise with Engineering, Planning, Production control and other concern departments to
ensure compliance.
9-5 Manager Strategy Planning
Job Description:
 Set long term maintenance plans that meet maintenance requirements and Airlines objectives

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Define Routine & Non Routine maintenance requirements, Major Modifications, Engines,
APUs LDG, maintenance requirements and consolidate them into work plan.
 Develop Major / Significant maintenance activity plans
 Initiate, monitor and update AC availability.
 Take inputs for strategic objective from Marketing, Cargo control, Fleet Management, Flight
Operations, and all concern department and jointly set executional strategic plans that fitful
the airline objectives.
 Initiate end of lease redelivery checks plan for leased aircraft

 Review Aircraft lease agreement, and ensure that functions related to contract terms and
conditions in this agreement, and falls within the department responsibilities, are properly
reflected in department policy & procedure, and executed continuously.
 Satisfy Lessor Requirement and queries after proper coordination with SV Technical contract
department.
 liaise with holding department (Fleet management Network planning, Finance, Technical
contracts Cargo, SAEI, and other MRO’S Technical contracts Finance maintenance cost
departments to determine projects cost values from technical and maintenance perspectives
and lay out an executional plans that in line with Acft maintenance requirements and the
Airlines projects objectives
 Analyse fleet utilization for each fleet type verses maintenance requirements and deployment
plans
 Update AMOS with projected fleet utilization (Hours & Cycles) and ensure they are
periodically reviewed and updated as required.
 Jointly work with Fleet management Acft Engineering, Material planning, SAEI, Saudia line
stations and other concern department for new fleet induction and phase in requirements.
 Jointly work with fleet Management Acft Engineering Material planning, SAEI or other MRO
for preparation of Acft fleet type / single Acft phase out.
 Develop Acft phase in / phase out plans
 Bench marking industrial Maintenance cost Man hour, Ground time requirements.
10-6 Manager Technical Records
Job Description: To manage the technical records and archiving section responsible for
maintaining and keeping all maintenance records dealing with aircraft, engines and components.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Ensure that all aircraft, engine and components maintenance documents are properly filed
and maintained in accordance with GACA, FAA & EASA requirements/ lease agreements.
 Ensure that aircraft performance log sheets, aircraft cabin logs, engineering directives,
engineering orders, non-routine cards, major repair/alternation reports, compliance
documents, aircraft delivery documents, and other related documents in historical sequence.
 Receive the major/alteration reports from engineering and coordinate with concerned
planners to collect pertinent documents and file all reports for historical record purposes.
 Ensure maintenance packages are reviewed for discrepancies and proper sign-off and
coordinate with the responsible planners for correction.
 Supervise creation and publication of archived documents indexes for interval when
required.
 Implement security measures to ensure that records are made available only authorised
personnel and implement strict controlling mechanism to ensure that released documents are
returned in due time.
 Monitor discards maintenance documents after archiving for periods specified by the
regulatory authority.
*****

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
10- GM Maintenance Control Center (MCC)
Job Description: Lead and manage the Maintenance Control Center (MCC) activities by
tracking and controlling aircraft maintenance (scheduled and un-scheduled maintenance) to
ensure that committed aircrafts are delivered on-time, according to schedules and standards in a
safe operational condition without any delays or operational interruption.
Reports to: Operationally to Director of Maintenance (DOM) / Administratively to VP Technical

Services.
 Supervises the day-to-day operations of the department to ensure that work processes are
implemented as designed and comply with established standards and procedure.
 Assist in the development and implementation of department polices, processes and

procedures to ensure all relevant procedural / legislative requirements are fulfilled.
 Ensure the technical and company procedural manuals, required by maintenance control,
are available and revisions are up to date.
 Allocate manpower according to demand.
 Evaluate Maintenance Control equipment and requirements and make recommendations

on capital expenditures.
 Direct the activities of the department (24/7) and provide regular reports to executives
pertinent to fleet status, fleet performance and accidents/incidents, report all delays and
cancellations in the daily briefing report.
 Control the support for all stations (technical advice to the local maintenance employees
or sending technicians and parts) to ensure implementation of maintenance plans and
department objectives.
 Monitor the status of MEL deferred items.
 Represent the company in the daily SVA executive briefing to ensure all stakeholders are
informed about any related matter and coordinate action according to the business needs
and priorities.
 Monitor aircraft routing to designated stations based on the maintenance requirements

(scheduled and un-scheduled, as established by the light maintenance planner’s group) to
meet the airline maintenance requirements and satisfy fleet operational requirements
(OGS, Extra-Section, VIP).

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Manage the coordination with the business units on all operational related matters to
compensate for any flight interruptions and/or passengers load requirements.
 Monitor and analyses technical delays and troubleshoot more complex plan derailment to
minimize deviation from plan and deliver on commitments to operation while following
up actions taken.
 Provide hold-release due to technical interruption events.
 Recruit, hire, train and develop staff within the function to ensure all direct reports are
adequately and properly trained for their duties and responsibilities. Establish career
paths for staff development, set skill depth and provide on-the-job training as needed.
 Develop the KPI structure of the unit and monitor the performance of the unit
accordingly.
 Assist in the preparation of the department budget by preparing analysis and data related
to specific elements as directed.
 Perform other related duties or assignments as directed by VP Technical services.
10-1 Manager Line Maintenance AMO Processes Oversight
Job Description: To lead and manage all Maintenance Management required for Airline
Maintenance in relation to Maintenance Providers for Line Maintenance Activities.
Reports to: GM Maintenance Control Center
 Supervises the activities and work of subordinates by providing formal and informal
feedback to ensure that all work within a specific area is carried out in an efficient
manner and in accordance with set individual targets.
 Assists in developing and implementation of the department polices, processes, and

implemented as designed and comply with established standards and procedures.
 Define and update the maintenance standards to Ensure that maintenance is performed
according to the defined standards.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Monitor and analyses SAUDIA (ACTIVE) aircrafts open items in coordination with
MGR Line Maintenance Planning and MGR aircraft inspection.
 Oversees the process of continually monitoring SAUDIA policies and procedures to

ensure that the highest degree of safety compliance is maintained.
 Participate in the negotiation of all technical contracts with outside agencies.
 Provide support to the contractual interactions with the vendor to fulfil agreement terms
and conditions.
 Participate in vendor selection and management process.
 Monitor the status and performance of SVA fleet in line maintenance IK and OOK.
 Ensure the technical and company procedural manuals, required by the CAMP, are
available and revisions are up to date in Line stations.
 Monitor the performance of Light maintenance in coordination with Manager Line

Maintenance Planning.
 Monitor and review all Technical related delays daily and in coordination with GM
Maintenance Control Center.
 Ensure compliance to all relevant safety, health, and environmental procedures in the
section in-order to promote a healthy and safe work environment.
 Assists in the preparation of the Department budget by preparing analysis and data
related to specific elements as directed.
 Perform other related duties or assignments as directed by GM Maintenance Control

Center.
10-2 Manager Line Maintenance Planning & Control
Job Description: Lead and manage short-term maintenance planning activities for SAUDIA
fleet with consideration of fleet commitment, production capability and qualifications and to
cooperate with all SAUDIA airlines departments and strategic unit to maximize the aircrafts
utilization and on-Time-performance.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Supervises the day-to-day operations of the department to ensure that work processes
 Assist in the development and implementation of department polices, processes, and

 Approves and release finalized short-term maintenance plan to production and all
concerned departments.
 Participates on establishment of mid-term plan.
 Participates on establishment of aircraft minimum ground time OGS and fleet

commitments.
 Negotiates the daily maintenance plan with line maintenance planning and control
department’s managers and general managers.
 Resolve potential and imminent maintenance and operational problems with other
concerned departments and divisions to release suitable and achievable maintenance
plan.
 Manages and priorities duties and activities for line maintenance planning employees.
 Evaluates and control the performance of line maintenance planning employees.
 Supervises the preparation of timely and accurate departmental reports which conform to
company and department requirements, polices and standards.
 Supervises the activities and work subordinates by providing formal and informal
manner accordance with set individual targets.
 Ensures proper documentation of the activity.
 Monitors the progress of production against the plan and ensures immediate response is
taken to delays and troubleshooting.
 Develops, coordinates, and implements actions to improve the performance of the unit in
line with the corporate goals of the company.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Monitor MELs, Restrictions and Open Items and manage the MEL and deferred
maintenance processes.
 Review individual aircraft job list and initiate and/or finalize packages.
 Work closely with various planning groups at different stations to ensure correct job
reporting into the system.
 Work closely with Aircraft Tail Assignment (ATA) to plan maintenance routing
according to production capabilities and resources.
 Assists in the preparation of the Department budget by preparing analysis and data
related to specific elements as directed.

Center.
10-3 Manager Aircraft Tail Assignment (ATA)
Job Description: Lead and manage aircraft tail assignment for SAUDIA fleet by take in
consideration the schedule flights and schedule / non-schedule maintenance activities, fleet
commitment, required ground time and stations restrictions and qualifications. Cooperate with all
SAUDIA airlines divisions and strategic unit to maximize the aircrafts utilization and on-time
performance.
 Assist in the development and implementation of the department polices, processes, and
procedures to ensure that relevant procedural / legislative requirements are fulfilled.
 Coordinate with Manager line maintenance planning and control, MCC ATA specialists,
and SAIE to create and monitor the daily plan maintenance and the weekly maintenance
schedule.
 Cooperate with IOCC in OGS, extra section, VIP set-up and with other units, as
necessary.
 Liaise with other MCC groups, Planning and Production control to ensure aircraft routed to
stations with proper capability for assigned tasks.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Ensure the documentation meets the internal and external regulations.
 Resolve potential and imminent maintenance and operational problems.
 Cooperate with SAUDIA and SAEI divisions or departments to ensure SAUDIA flights
operate smoothly.
 Monitor the SAUDIA flight schedule and coordinate with all concern department to
adjust and modify the flight schedules to meet the technical operations requirements and
fleet commitments.
 Evaluate employee performance and identify the training needs.
 Establish career path for ATA specialist, set up skill depth and provide on-the-job
training as needed.
 Coordinate with other SAUDIA divisions on establishment the OGS and fleet
commitments.
 Assist in preparation of the department budget by preparing analysis and data related to
specific elements as directed.
section in-order to promote a healthy safe environment.
 Develop, coordinate, and implement actions that will improve the performance of the
unit in line with the business goals of the company.

Center.
10-4 Manager MCC Avionic
Job Description: Lead and manage the operation of the maintenance control center department
regarding avionics-related activities.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Lead a team of specialists, responsible for providing technical assistance system wide
maintaining 100% visibility on Avionics related maintenance problems, identify trends,
and take remedial action on SAUDIA’s fleet.
 Assist in development and implementation of department polices, processes, and

 Supervises day-to-day operations of the department to ensure that work processes are
 Lead, Support, and oversee the activities of the MCC in the respective field of expertise.
 Ensure providing technical support to all stations and provide technical advice and
recommendations to the flight crew to access problems impact on flight safety, passenger
services so the operations to the highest standards and in compliance to all regulatory
requirements and safety standards.
minimize deviation from the plan and deliver on commitments to operations while
following up on action taken.
 Provide hold-release due to technical interruption events and troubleshoot lagged and
complex events to decide on action taken balancing risk of event occurrence and cost of
interruption while maintaining highest safety standard and compliance.
 Provide the technical validation of the selection of aircrafts for VIP flights in accordance
with the “Corporate VIP Protocol” (SV fleet only, not applicable to SPA and the Royal
fleet) to ensure compliance to policies and procedures while maintaining VIP optimal
safety and comfort.

 Manage the coordination with IOCC and other business units on all operational related
matters to compensate for any flight interruptions and/or passengers load requirements.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Allocate manpower according to demand and monitor the performance of the unit and
employees.
 Evaluate maintenance control equipment and requirements and make recommendations

 Ensure that all delays and cancellations reported on the daily performance summary have
adequate data to allow proper coding.
 Manage function activities to ensure business objectives are met on time, with budget
and with maximum accuracy and quality.
 Ensure compliances to all relevant safety, health, and environmental procedures in the

Center.
10-5 Manager MCC Airbus
regarding Airbus-related activities.
maintaining 100% visibility on Airbus’s related maintenance problems, identify treads
and take remedial action on SAUDIA’s fleet.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)

 Supervises day-to-day operations of the department to ensure that work process is

safety and comfort.

(scheduled and un-scheduled, as established by the light maintenance Planners group) to
matters to compensate for any flight interruptions and/or passengers load requirements.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
employees.

 Perform other related duties or assignments as directed by GM Maintenance Control Center.
10-6 Manager MCC Boeing
regarding Boeing-related activities.
maintaining 100% visibility on Airframe and Power plant’s related maintenance
problems, identify treads and take remedial action on SAUDIA’s fleet.



2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
safety and comfort.

matters to compensate for any flight’s interruptions and/or passengers load requirements.
employees.


2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)

Center.
10-7 Manager VIP & Cargo Planning & Coordination
Job Description: To Monitor and manage SAUDIA Royal fleet and cargo fleet by taken in
consideration the schedule and non-schedule maintenance activities, fleet commitment, required
ground time and stations restrictions and qualifications.


 Cooperate with SV-Royal department for set-up Royal flights and royal fleet status.
 Cooperate with cargo department for set-up cargo flights and cargo fleet status.
 Cooperate with line maintenance planning manager, aircraft tail assignment manager,
engineering and SAEI production to create and monitor the daily plan maintenance and
the weekly maintenance schedule.
 Cooperate with SAUDIA and SAEI divisions or departments to ensure the readiness of
SV-Royal fleet and cargo fleet.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Resolve potential and imminent maintenance and operational problems.
 Coordinate with other SAUDIA and SAEI divisions or departments to resolve any
potential maintenance or operational difficulties.
 Investigate if any failure caused by technical services.
 Monitor the aircraft defects and coordinate with line maintenance planning manager to
clear all defect items.
 Check and advice with tail assignment manager if there are any special VIP/Cargo
requirements.
 Supervises the preparation of timely and accurate departmental reports which conform to
company and department requirements, polices and standards.

Center.
*****

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
11- GM Aircraft Maintenance Safety & Quality (AMS&Q)
Job Description: To plan, monitor, and control Aircraft Maintenance Safety & Quality systems
in Technical services.
Reports to: Administratively to VP Technical Services.
 Participates in the formulation of the maintenance strategy and implementation of own unit’s
strategy to ensure the alignment with overall organization’s strategy.
 Participates and recommends improvements to maintenance policies, processes and

procedures and manages their implementation in own unit to ensure all relevant procedural /
legislative requirements are fulfilled.
 Supervises the day to day operations of safety & quality providing guidance, encouraging
teamwork and facilitating related professional work processes in order to achieve high
performance standards.
 Liaises with internal and external parties at the appropriate levels to ensure smooth flow of
interactions.
 Ensure quality standards and procedures are developed according to company's policies and
GACA Regulations relating to maintenance of aircraft and equipment.
 Manage and Develop Safety Management System (SMS) In accordance with the guidance
contained in GACAR Part 5.
 Manage relationships with representatives from all Technical Services department, regulatory
authorities/governing bodies (GACA, FAA, ICAO, EASA, etc.).
 Initiate and approve changes to all associated processes of planning, directing, controlling,
and laying out the details of inspection standards, methods, and procedures in accordance
with GACA regulations.
 Ensure that all inspections Carry out the quality oversight role, monitoring trends arising out
of quality audits.
 Carry out Quality Assurance audit functions and ensure that the appropriate number and depth
of audits are accomplished.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Ensure quality standards and procedures are implemented according to company's policies
and GACA Regulations relating to maintenance of aircraft and equipment.
 Responsible for overseeing all quality assurance aspects of Technical Services department.
 Oversee all Document Systems (DS) and data management and archival functions.
 Ensure change management, risk assessments and safety analysis processes are managed,
developed and coordinated, within SAUDIA - Technical Services Safety Management
System.
 Responsible for exercising the Emergency Response Plans within SAUDIA Airlines
Technical Services.
 Responsible for Aircraft Maintenance Safety & Quality Review Meetings planning and
administration.
 Prepare monthly reports for the VP Technical Services that detail the status of Safety &
Quality systems.
 Oversee RII functions: Reviews, evaluates, modifies and approves RII list based on CASS
inputs.
 Contributes to the preparation of the Maintenance budget, and monitors the financial
performance of a given area of activity versus set budget to ensure alignment.
11-1 Manager Aircraft Maintenance Quality
Job Description: To monitor and manage Quality Management System in Technical Services,
oversees all internal and external quality audits, helping Technical Services implementing
Continuous Improvement and embedding of LEAN methodology.
Reports to: GM Aircraft Maintenance Safety & Quality
 Carry out the quality oversight role, monitoring trends arising out of quality audits.
 Carry out Quality Assurance audit functions and ensure that the appropriate number and depth
of audits are accomplished internally and externally.
 Ensure quality standards and procedures are implemented according to company’s policies
and GACA Regulations relating to maintenance of aircraft and equipment.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Responsible for vendor management and service provider's approval; and Carry out regular
audits on Approved and prospective AMOs and table significant audit findings and ensure
corrective action implementation.
 Prepare monthly reports for the GM Safety & Quality that detail the status of each audit, audit
findings, root causes, and corrective actions.
 Responsible for overseeing all quality assurance aspects of Technical Services department.
 Responsible for process audits and internal/External audits.
 Maintain the statistical process control within the Technical Services department; KPIs’.
 Responsible to ensure continued integration of the Quality system with the company SMS
program.
 Develop, maintain, and monitor performance metrics that support the project's
goals/objectives.
 Create annual quality review reports through the use of data collection both internally and
from customers for management review.
 Work with key business stakeholders, and multi-jurisdictional “LEAN champions”, to build a
continuous improvement environment to support an ongoing program of change.
 Lead and facilitate LEAN/process improvement based workshops to drive ideas and solutions.
 Identify trends and process variations as part of establishing a continuous improvement

monitoring system.
 Assist in the development and implementation of a 'best-in-class' continuous improvement

strategy.
11-2 Manager, Safety Maintenance System
Job Description: To monitor and manage Safety Management System in Technical Services.
Reports to: GM, Aircraft Maintenance Safety & Quality
 Support the GM Safety & Quality in development and implementation of an SMS In

accordance with the guidance contained in GACAR Part 5.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Support the GM Safety & Quality in planning and administration of Safety & Quality Review
Meetings.
 Manages relationships with representatives from all operational departments, regulatory

authorities/governing bodies (GACA, FAA, ICAO, EASA, etc.) regarding the development
and management of SAUDIA - Technical Services SMS.
 Responsible for the research, analysis and development of hazard identification processes
those could affect SAUDIA - Technical Operations.
 Manages, develops and coordinates change management, risk assessments and safety analysis
within SAUDIA - Technical Services SMS.
 Develops, compiles and distributes analysis, trends and statistics based upon SMS data and
makes recommendations based upon a data driven approach to safety, and develop all
required Technical Safety performance indicators and dashboard.
 Prepare monthly reports for the GM Safety & Quality that detail that scope of each safety
audits, surveillances, findings, root causes, and corrective & preventive actions.
 Support the GM Safety & Quality in exercising the Emergency Response Plans within
SAUDIA - Technical Services network.
 Responsible for the management, awareness and monitoring of SMS and the Just Culture
program and its effectiveness in Technical Services.
 Leads the Safety communications to employees within SAUDIA - Technical Services

network.
 Represent the safety team at industry and company meetings, industry conferences and events
as well as any Industry working groups as assigned for SMS.
11-3 Manager Airworthiness Management
Job Description: To ensure GACA regulations, SAUDIA policy, and other standards are
reflected and current in Technical Services related manuals. Also, to monitor and manage aircraft
certification and the required approvals/ acceptance for Technical services are obtained from the
authority or concern departments.
Reports to: GM Aircraft Maintenance Safety & Quality
 Review and provide the required approval for all controlled documents.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Ensure quality standards and procedures are developed and in compliance with company's
policies and GACA Regulations relating to maintenance of aircraft and equipment.
 Oversee all Technical Services Document Systems (DS) and data management and archival
functions.
 Review and final all Technical Services approval of processes and procedures.
 Review and approve change management documentation.
 Evaluate and approve change controls as part of the overall change management program.
 Manages relationship with representatives from all Technical Services department, regulatory
authorities/governing bodies (GACA, FAA, ICAO, EASA, etc.) regarding aircraft
documentations and documentations approvals.
 Submission to GACA of all necessary data to secure EA Approvals, Ops Spec Validations
and renewal of the Certificate of Airworthiness for the aircraft In the fleet.
 Maintain the SV Operations Specification and aircraft listing as required and make
submissions to GACA for any changes.
 Oversee the implementation of annual processes review.
*****

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
12- GM Aircraft Maintenance Cost (AMC)
Job Description: To direct aircraft maintenance commercial development functions in order to

control aircraft maintenance cost according to the terms and conditions specified in the
maintenance contracts and ensure efficient and optimum operations.
Reports to: VP Technical Services.
 Develop planning parameters for determination of the cost budget based on the operation
requirements for assigned business unit.
 Review Aircraft Maintenance Cost budgets and cost control activities, using benchmarking to
ensure industry competitiveness and guaranteed cost efficiency.
 Establish Aircraft Maintenance Cost performance indicators to monitor the maintenance goals
and objectives.
 Monitor and control aircraft maintenance cost.
 Monitor the process of establishing maintenance contracts for Aircraft Maintenance activities
to be subcontracted to maintenance providers.
 Oversight the Aircraft Maintenance contracts and lease agreements and the monitoring of the
effectiveness of such agreements to meet the deliverable expectation.
 Provide guidelines to verify all invoices for maintenance performed by providers and approve
for payment.
 Ensure that the cost for new fleet is planned, and controlled according to the terms and
conditions specified in new fleet contracts.
 Supervise the process of managing warranty and guarantee claims for aircraft and equipment
maintenance cost covered under warranty.
 Monitor GMM processes owned by Aircraft Maintenance Commercial Development unit.
12-1 Manager Technical Contract & Purchasing
Job Description: To manage, negotiate and administer contracts for technical services division
considering the correlation of maintenance program, work scopes, man hour requirement and
cost structures for in order to ensure the cost effective and beneficial maintenance agreements.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
Reports to: GM Aircraft Maintenance Cost
 Review vendor proposed draft and provide comments to meet

Airline’s objectives.
 Ensure that contracts comply with the requirements of SAUDIA and the Kingdom of Saudi
Arabia.
 Participate in contract negotiation with vendor to finalize the agreement.
 Prepare request for quotation for purchases maintenance of equipment and services required
by technical services division.
 Maintain liaison with the vendors on all contractual issues.
 Generate and process contract requisition and summary (CRS) and follow up contract
amendments.
 Gather, disseminate and analyze data required by contract obligation and special agreement.
 Improve the company's position in relation to vendors to satisfy and fulfil requirements.
 Communicate with required departments to ensure fulfilment of technical and legal

contractual aspects.
 Monitor the effectiveness of all agreements by contract review to ensure that providers are
following and delivering to set expectations.
 Custodian, supervisor and moderator of GMM processes owned by ACM.
12-2 Manager Warranty & Guarantee Management
Job Description: To manage activities for maintenance costs warranty claims, and monitor their
implementation, prepare periodical reports and provide necessary recommendations to concerned
executive management.
 Review the policies, procedures and practices and direct any necessary revisions to improve
performance.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Ensure that warranty and guarantee related information is recorded in the inventory database.
 Ensure that warranty and guarantee related contracts and documentations are properly stored.
 Monitor the incoming unserviceable parts and materials that might involve a warranty or a
guarantee claim.
 Manage warranty and guarantee claims for aircrafts and equipment maintenance costs
covered under warranty.
 Ensure monitor the warranty and guarantee claims by supplier and part types feed this
information into the vendor selection process.
 Recon ciliate and negotiate disputes with vendors as necessary.
 Discuss claims rejected by vendor to identify reason of rejection.
 Analyze and evaluate claims cases rejected by vendors and provide necessary corrective
recommendations to work policies and procedures.
 Audit and claim Cost of aircraft System covered under warranty and maintain in-house.
 Raise claims against concerned vendors for all cost that result from their components or
systems which does not meet performance standard as specified in the applicable contracts in
coordination with the concerned departments within SAUDIA.
 Plan the activities of the unit.
 Monitor the performance of the activities for the unit.
 Monitor the performance of the employees.
 Monitor updating of information systems pertaining to maintenance cost claims covered

under warranty.
 Prepare periodical executives summary on warranty claims.
 Coordinate with vendors and concerned finance departments to receive claim amount.
12-3 Manager Warranty & Guarantee Management
Job Description: To plan, monitor the cost of aircraft maintenance based on the forecasted
maintenance activities and the conditions specified in the maintenance contracts.

2-0 ORGANIZATION
(2-5)
GENERAL 10 JAN 21
(GMM)
 Prepare the annual maintenance cost budget, incorporating aircraft engines and component in
accordance with management directives and objectives.
 Defined the planning parameters for the determination of cost budget s in cooperation with
concerned departments.
 Monitor and initiate the corrective action if maintenance cost exceeds the defined objective.
 Monitor that the cost for new fleet is planned and controlled according to the terms and
conditions specified in the new fleet contract.
 Develop the process for establishing the capital budget and creating the work order.
 Prepare and consolidate the maintenance cost expense budget and capital budget.
 Prepare the reports that are requested by the Management.
 Ensure that all received invoices for provided activities and services are checked, approved
accounted and released for payment.
 Return the invoices which are not in line with the orders and contracts.
 Ensure that the correct account for the invoices is recoded in IT system.
 Prepare maintenance cost databases, and analyzing the data per fleet and service to control
the cost.
 Prepare the appropriation request for capital charges and coordinate with concern
departments to create the work order to process the payment.
 Defined and prepare the required the cost elements to participate in reconciliation meeting
with services providers.
*****

2-0 RESERVED
(2-6)
GENERAL 10 JAN 21
(GMM)
2-6 RESERVED
*****
2-6 RESERVED PAGE 1 OF 2

2-0 RESERVED
(2-6)
GENERAL 10 JAN 21
(GMM)

2-0 ORGANIZATION
(2-7)
GENERAL 05 AUG 21
REV.03/TR.01 MAINTENANCE MANUAL
(GMM)
2-7 DEPUTIZATION
[IOSA MNT 1.2.2]
To ensure managerial continuity is maintained when operational managers within SV Technical

Services are absent from the workplace, the following replacement schedule is established:
Position Deputies During Absence

VP Technical Services “AVP Aircraft Engineering” or “GMs Level”
AVP Aircraft Engineering “GMs Level”
GM Aircraft Continuous Airworthiness “GMs Level” or “MGRs directly report to GM
Management Aircraft Continuous Airworthiness Management”
“GMs Level” or “MGRs directly report to GM
GM Aircraft Reliability Engineering
Aircraft Reliability Engineering”
GM Aircraft Engineering Support
Aircraft Engineering Support”
GM Maintenance Support Processes
Maintenance Support Processes”
GM Base Maintenance Planning & Control
Base Maintenance Planning & Control”
GM Maintenance Control Center
Maintenance Control Center”
GM Aircraft Maintenance Safety & “GMs Level” or “MGRs directly report to GM
Quality Aircraft Maintenance Safety & Quality”
GM Aircraft Maintenance Cost
Aircraft Maintenance Cost”
Manager Aircraft Inspection “Chief, or Senior Specialist Inspection”
SV Technical Services Division shall follow the delegation procedures as per Saudia
Management Policy & Procedures (MP&P) Manual – Chapter 02, as revised.
2.7.1 LIAISON WITH THE AUTHORITY AND MANUFACTURERS (OEM)

[IOSA MNT 1.2.3]
The liaison with GACA on aircraft maintenance related issues shall be performed by SVT
Aircraft Maintenance Safety & Quality Department and the liaison with OEM’s shall be
performed by applicable SVT Engineering Department.
*****
2-7 DEPUTIZATION PAGE 1 OF 2

2-0 ORGANIZATION
(2-7)
GENERAL 05 AUG 21
(GMM)
2-7 DEPUTIZATION PAGE 2 OF 2

2-0 ORGANIZATION
(2-8)
GENERAL 10 JAN 21
(GMM)
2-8 MAINTENANCE REPORTING AND COMMUNICATION

[IOSA MNT 1.5.1]
In order to ensure proper over-sighting and ensure good Communication System within SV
Technical Services organization and with the AMOs, SV Technical Services personnel use
various methods of communication such as e-mails, forms, communique (letters, bulletins) and
telephone. In addition, the following meetings have been established:
2.8.1 CASS REVIEW BOARD (CRB)
Frequency: Held Quarterly
Refer to CASS Manual 2.1.
2.8.2 SAFETY CENTRAL COMMITTEE (S.C.C.) MEETING
Frequency: Bi Weekly
Chaired by: GM Ground Safety
Purpose: to support the implementation of SMS functions across SAUDIA divisions and to
review all identified significant operational Accidents, Incidents, and Events, Deficiencies and
Safety violations system wide during day-to-day work processes, and to formulate the required
preventive and corrective measures, including the target dates for the implementation of these
corrective actions.
Participants:
 Safety, Aviation Security & Quality (SASQ) Division;

 Flight Operations Division;
 SV Technical Services Division;
 In-Flight Services Division;
 Ground Operations Division;
 Security Department;
 Saudia Ground Services (SGS);
 Saudia Cargo (SACC);
 Saudia Catering (SAAC);
 Leased Aircraft Representatives.
2.8.3 MAINTENANCE MANAGEMENT REVIEW MEETING (MMRM)
Refer to MSQM 3.1.1.
2-8 MAINTENANCE REPORTING AND COMMUNICATION PAGE 1 OF 2

2-0 ORGANIZATION
(2-8)
GENERAL 10 JAN 21
(GMM)
2.8.4 COMMUNICATION AND REPORTING
The airworthiness responsibility and the over-sighting of applicable AMO require intensive
cooperation and communication.
In order to fulfill this responsibility, frequent and occasional communications are required.
The following table shows the subjects and data to be discussed between Technical Services and
applicable AMO and provided as per the intervals shown:
Subjects to be Provided Online Daily Per Occurrence Weekly Monthly Quarterly Yearly
Accidents x
Incidents x
Aircraft Rotation x
Delays /Cancellation x x
Events Reports x
Deferrals (MEL/Maintenance) x
HIL Items / Open Items (NEF
x x
Items)
MEL Extensions x
Time Limit Extension x
Production Problems x
Structural Repair Problems x
Repeated Defects x
Maintenance Contract x
Subcontracts x
Scheduled MX Hours x
Unscheduled MX Hours x
Overrun Hours x
Notifiable Defects x
Life Limited Parts x
Events Statistics Trend & RCA x
*SAFA/LOSA Findings & RCA x
* For SAFA/ LOSA procedures, refer to Department Procedures Manual (DPM) of Aircraft
Maintenance Safety & Quality Department (9-1/9-2).
*****
2-8 MAINTENANCE REPORTING AND COMMUNICATION PAGE 2 OF 2

2-0 ORGANIZATION
(2-9)
GENERAL 10 JAN 21
(GMM)
2-9 MANPOWER RESOURCES

[IOSA MNT 1.2.1]
To ensure contracted maintenance of all aircraft is performed in accordance with the

Maintenance Program and all maintenance is carried out in accordance with policies and
procedures contained in this GMM, a management system for the maintenance and engineering
operations that comprises of personnel suitably matched to the overview of sub-contracted
maintenance operations by SV has been developed.
2.9.1 QUALIFICATION AND TRAINING POLICY

[IOSA MNT 1.4.2 and GACAR Parts 121.45a, 121.49(c) and 121.49(d)]
VP Technical Services ensures that positions within SV Technical Services Division

(management and non-management) that require the performance of functions relevant to aircraft
airworthiness and safety & quality are filled by personnel on the basis of appropriate
qualification, knowledge, skills, training and experience appropriate to the position.
The general prerequisites and process of filling the positions at SV Technical Services is defined
by SAUDIA Human Resources Division and found in the Corporate Job Descriptions (Refer to
SAUDIA Management Policy & Procedure Manual, Ch.3). Any applicant who applies to a
position is interviewed by a committee composed of senior “SV Technical Services”
management personnel.
2.9.2 QUALIFICATION FOR REGULARITY POST HOLDERS
Position Qualification
1- Hold a mechanic certificate with airframe and powerplant
ratings;
2- Have at least 1 year of experience in a supervisory capacity
maintaining the same category and class of airplane as SV
uses;
3- Have 1 year of experience in a position responsible for
returning aircraft to service; and
Director Of Maintenance
4- Have 3 years of experience within the past 6 years in one or
(DOM)
a combination of the following:
(i) Maintaining large airplanes with 10 or more passenger
GACAR 121.45a, 121.49(c)
seats, including at the time of appointment as Director of
Aircraft Maintenance, experience in maintaining the
same category and class of airplane as SV uses; or
(ii) Repairing airplanes in a certificated airframe repair
station that is rated to maintain airplanes in the same
category and class of airplane as the certificate holder
uses. or exemption as per GACAR 121.49(e).
2-9 MANPOWER RESOURCES PAGE 1 OF 4

2-0 ORGANIZATION
(2-9)
GENERAL 10 JAN 21
(GMM)
1- Hold a mechanic certificate with both airframe and

powerplant ratings, and have held these ratings for at least 3
years.
Chief Inspector (CI) 2- Have at least 3 years of maintenance experience on different
types of large airplanes with 10 or more passenger seats
with an air carrier or certificated repair station, 1 year of
GACAR 121.45(a), 121.49(d)
which must have been as maintenance inspector; and
3- Have at least 1 year of experience in a supervisory capacity
maintaining the same category and class of aircraft as SV
uses.
2.9.3 QUALIFICATION FOR CHIEF AND SENIOR SPECIALIST
The Chief and Senior Specialist shall receive approved initial and continuation training to comply
with applicable GACAR’s requirements.
A. Education
 Engineering degree or aviation diploma from aeronautical, mechanical, electrical,

electronic, avionics studies relevant to the maintenance and continuing airworthiness of
aircraft.
B. Minimum Training Requirement
 GACAR Familiarization Course.

 GMM Familiarization Course.
 Human Factors Training.
 SMS Training.
 Knowledge of continuing airworthiness management,
 Knowledge of maintenance methods,
2.9.4 QUALIFICATION FOR SPECIALIST
The Specialist shall receive approved initial and continuation training to comply with applicable
GACAR requirements.
A. Education
 Engineering degree or aviation diploma from aeronautical, mechanical, electrical,

electronic, avionics studies relevant to the maintenance and continuing airworthiness of
aircraft.
B. Minimum Training Requirement
 GACAR Familiarization Course,

2-0 ORGANIZATION
(2-9)
GENERAL 10 JAN 21
(GMM)
 Knowledge of maintenance methods,

 GMM Familiarization Course.
 Human Factors Training.
 SMS Training.
*****

2-0 ORGANIZATION
(2-9)
GENERAL 10 JAN 21
(GMM)

2-0 ORGANIZATION
(2-10)
GENERAL 10 JAN 21
(GMM)
2-10 DESCRIPTION OF FACILITIES AND PHYSICAL INFRASTRUCTURE

[GACAR Parts 119.101, 121.101, 121.139, 121.143, 121.675, 121.691 & 121.695; GACA eBook, V12, Ch3, Sec 10
and V12, Ch6, Sec 8; FAA AC 120-16 (as revised); IOSA MNT 1.4.1 and 1.4.3]
2.10.1 PHYSICAL INFRASTRUCTURE AND WORK ENVIRONMENT
SV Technical Services takes Jeddah, KSA as a principal base of operations to control and
oversight all its activities and subcontracted AMOs. GACA must be notified at least 30 working
days before change the location of SV Technical principal base of operations.
The subcontracted AMO is assigned the responsibility of maintaining all Saudia aircraft,
associated flight equipment, ground-support equipment and associated facility areas. These
functions shall be performed in accordance with Saudia policies, manufacturers’ maintenance
manuals and GACA Regulations.
AMO Maintenance functions and responsibilities include, but are not limited to, the following:
1. Accomplish necessary maintenance on all assigned aircraft in accordance with established

maintenance standards and Saudia policies as outlined in this General Maintenance Manual
(GMM), and to provide airworthy aircraft to meet all flight schedules.
2. Assign an adequate number of qualified persons to all facilities to perform aircraft
maintenance as necessary.
3. Maintain complete aircraft records as required by Saudia’s approved Continuous
Airworthiness Maintenance Program (CAMP).
4. Maintain all buildings, which are utilized as shops and/or hangars, equipment storage
facilities, and assigned maintenance support equipment in a safe, clean and orderly
condition.
5. Ensure that all maintenance personnel are qualified and authorized to perform assigned
duties.
6. Provide proper training as requested by SV Technical Services and maintain training
records.
7. Maintain adequate facilities and equipment, as required, for effective shop operation.
8. Provide procedures to ensure that equipment is maintained in a safe, workable and
satisfactory condition.
9. Maintain and direct all personnel policies, establish and observe all labor relations and
human factor programs.
SV Technical Services shall ensure through its oversight and continuous audit and surveillance
that AMO continues to have adequate facilities (adequate maintenance and inspection
organizations) and equipment to perform maintenance and alterations on SV aircraft.
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2-0 ORGANIZATION
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GENERAL 10 JAN 21
(GMM)
SV Technical Services shall ensure that AMO has a control all of its subcontractors, and have a
management system in place that identifies, provides and maintains the infrastructure necessary
to produce safe and secure operations, to include operations and maintenance support facilities,
services and equipment appropriate for the area, such as:
 Buildings, workspaces and associated utilities;
 Facilities for people in the organization;
 Support equipment, including tools, hardware and software;
 Support services, including transportation and communication.
Likewise, SV Technical Services shall ensure that applicable AMO conducting essential
maintenance on SV aircraft have a management system in place to ensure a work environment
that has a positive influence on motivation, satisfaction and performance of personnel in order to
maximize safe and secure operations. A suitable work environment satisfies human and physical
factors and considers:
 Safety rules and guidance, including the use of protective equipment;
 Workplace location(s);
 Workplace temperature, humidity, light, air flow;
 Cleanliness, noise or pollution.
SV Technical Services shall ensure availability of the facilities, personnel, equipment and other
resources as necessary for the implementation of the following management and control
functions:
i) The initial development of the maintenance schedule;

ii) Scheduling maintenance, elementary work and servicing to be performed within the time
constraints specified in the approved maintenance schedule;
iii) Scheduling the accomplishment of Airworthiness Directives (ADs);
iv) Operation of an evaluation program to ensure that all required procedures continue to be
effective and in compliance with the applicable regulations;
v) The proper dispatch of aircraft, with regard to:
a) Control of defects;
b) Availability of spare parts;
c) Conformity with the type design;
d) Requirements of other applicable operating rules;
vi) Liaison with approved maintenance organizations for the performance of maintenance;
vii) The development and update of the maintenance manual.
*****
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3-0 AIRCRAFT
MAINTENANCE(3-1)
GENERAL 10 JAN 21
(GMM)
3-1 MAINTENANCE PROCEDURES

[IOSA MNT 2.1.1, 2.2.1, 2.2.2, 2.4.1; GACAR Parts 121.185, 121.189]
SV is a part 121 Operator using Contract Maintenance Providers to perform the scheduled line
and base maintenance activities required to comply with GACA regulations requiring the
continuing airworthiness of each SV Aircraft. SV use Contract Maintenance Providers for such
activities in no way removes SV’s responsibility under GACA regulations for the maintenance
work performed on SV Aircraft by those Contract Maintenance Providers – such regulatory
responsibility remains entirely with SV.
SV Technical Services has established a maintenance control system in accordance with GACAR
requirements to ensure that all SVA aircraft are maintained in an airworthy condition, that all
operational and emergency equipment necessary for flight are serviceable, and that Certificates of
Airworthiness for all SVA aircraft remain validated. This system includes regularly monitoring
and recording the validity of all aircraft Certificates of Airworthiness.
3.1.1 INTRODUCTION
SV Technical Services monitors all scheduled and non-scheduled maintenance and deferred
maintenance activities, including MEL/CDL requirements.
The AMO where certifying staff is performing its daily maintenance is performing all the tasks
that are provided by SVT Base Maintenance Planning & Control (BMP&C) / SVT Maintenance
Control Center (MCC) as work package. It is the Planning and Control Department’s
responsibility to monitor the maintenance task accomplishment, and track Airframe, Engine,
component, all maintenance activities and flight times.
The following tasks cards and job cards are prepared by SVT Base Maintenance Planning &
Control (BMP&C) / SVT Maintenance Control Center (MCC):
 Pre-flight checks job cards
 Daily checks job cards
 Weekly checks job cards
 Transit checks job cards
 Work Order Form Maintenance
 Task Cards List
 Non Routine Card List
 Non Routine Cards and job cards
 Additional job cards
The main source of information such as flight times of aircraft, engines and their components are
the Aircraft Flight Log (AFL) entries. AFL sheets are submitted from Line Maintenance to SVT
Base Maintenance Planning & Control (BMP&C) on weekly basis. The Aircraft Flight Log
serves as a serviceability document for the aircraft flight, recording of flight and maintenance
activities.
3-1 MAINTENANCE PROCEDURES PAGE 1 OF 2

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3.1.2 FORECASTING AND TRACKING OF MAINTENANCE ACTIVITIES
Forecasting and tracking of required maintenance activities as well as tracking hours, cycles and
calendar time for aircraft, engines and life-limited components is done by SVT Base Maintenance
Planning & Control (BMP&C) / SVT Maintenance Control Center (MCC) by means of obtaining
these data directly from a computerized information system, or by mean of providing forecasts
and statuses. MEL/CDL open items are also monitored to ensure that they are actioned by AMO
within the required time intervals as defined in the MEL/CDL category.
SV Technical Services Division exchanges this information with the AMO on weekly basis. All
planned maintenance activities are discussed between SV Technical Services and AMO
Representatives to ensure that scheduled maintenance activities are performed on time.
The following maintenance records are followed, tracked and maintained by SVT Base
Maintenance Planning & Control (BMP&C):
 Total time in service including hours, calendar time and cycles of the aircraft, engines and all
life-limited components.
 Current status of compliance with all mandatory continuing airworthiness information.
 Appropriate details of modifications and repairs.
 Hours, calendar time and cycles in service since last overhaul of the aircraft, engines or its
components subject to a mandatory overhaul life or life limit.
 Current aircraft status of compliance with the Maintenance Program.
 Detailed maintenance records to show that all requirements for signing of the maintenance
release have been met.
*****
3-1 MAINTENANCE PROCEDURES PAGE 2 OF 2

3-0 AIRCRAFT
MAINTENANCE (3-2)
GENERAL MAINTENANCE 10 JAN 21
REV.03 MANUAL
(GMM)
3-2 AIRCRAFT LOGBOOKS HANDLING
1.0 PURPOSE:
To describe the policies and process for handling and making correct entries in Saudi Arabian
Airlines’ aircraft logbooks.
2.0 POLICY:
It is SAUDIA policy:
2.1 Not to deviate from this process without the expressed concurrence of the process
owner.
2.2 That the requirements of this GMM chapter / section shall be adhered to by all personnel
performing maintenance on SV fleet.
2.3 To record maintenance / inspection actions, including repeat inspections performed on

an in-service aircraft in the applicable aircraft logbook.
2.4 To record, monitor, and subsequently repair, in-service aircraft external surface damage
or dents without affecting aircraft airworthiness.
2.5 To record an aircraft airworthiness release in the applicable aircraft logbook after
completing required maintenance, preventive maintenance, inspection and/or alteration
on the aircraft.
2.6 To record any malfunction in the aircraft logbook that might affects the airworthiness,
safety and quality of the aircraft at any time.
2.7 That the applicable aircraft logbook be located on the aircraft, in its designated stowage
location one hour prior to the scheduled departure time.
2.8 To reflect the aircraft status in the AML once aircraft is taken Out of service for
maintenance, preventive maintenance, inspection and/or alteration on the aircraft.
3.0 PROCESS OWNER:
The owner of this process is SVT Maintenance Control Center (MCC).
4.0 APPLICABILITY:
This process is applicable to, and must be addressed by the following departments:
4.1 SVT Base Maintenance Planning & control (BMP&C)

4.2 SVT Aircraft Maintenance safety & quality (AMS&Q)
3-2 AIRCRAFT LOGBOOKS HANDLING PAGE 1 OF 30

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4.3 SVT Aircraft Inspection (AI)

4.4 Flight Operation (FO)
4.5 Approved Maintenance Organization (AMO)
 GACAR Part 121.679

 GACAR Parts 121.1541, 121.1545 and 121.1565
 IOSA MNT 3.2.1
6.0 DEFINITIONS:
For the purposes of this chapter the following definitions apply:
6.1 Airworthiness Release (AWR) - is a process whereby maintenance personnel reinstate

and aircraft’s airworthiness status. AWR entries cover the period since the previous
release.
6.2 Aircraft Logbooks – an SV form used to document maintenance work performed on

and release-to-service of the Saudi Arabian Airlines aircraft. It comprises the following
three logbooks (Figure 1):
6.2.1 Aircraft Maintenance Logbook: Used to report malfunctions and corrective

actions to aircraft, engine, components, systems and all active MEL’s of in-
service aircraft.
Maintenance logbook consists of the following:

a. A gray plastic binder.
b. Aircraft briefing cards for use when needed.
c. Hold work order list (HWOL), for use when needed.
d. Sequential numbers assigned to each log slip; the number is prefaced with
WO number starting with ‘’9’’ (WO. 900000001).
6.2.2 Aircraft Cabin Logbook: Used to report malfunctions and corrective actions to
cabin items that do not affect airworthiness.
Cabin logbook consists of the following:

a. A red plastic binder.
b. Aircraft briefing cards for use when needed.
c. Hold work order list (HWOL), for use when needed.
d. Sequential numbers assigned to each log slip; the number is prefaced with
WO number starting with “8” (WO. 800000001).
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6.2.3 Aircraft Performance Logbook: Used by Flight Operations to record aircraft

performance and usage data.
Performance Logbook consist of the following:

a. An orange plastic binder.
b. Performance log pages each contains two copies, Yellow and pink.
c. Sequential numbers assigned to each page
d. Maximum take-off thrust record.
6.3 Damage/Dent – is a physical deterioration, deformation or degradation of an item.
6.4 In-Service aircraft – an aircraft that is not out of service (OOS/AOG) for scheduled
maintenance check.
6.5 HWOL – Hold Work Order List: formally known as Hold Items List (HIL).
7.0 PROCESS:
7.1 Pilot or First Officer write aircraft defects in the aircraft logbook, in accordance with
(IAW) Flight Operations policies and procedures (FOPM).
7.2 Cabin Crew report aircraft cabin defect(s) in aircraft cabin logbook, IAW In Flight
Services policies and procedures (CCOM).
7.3 SV Technical Services:
7.3.1 Ensures that the AMO perform Aircraft Logbooks handling IAW policies and
procedures.
7.3.2 Crosscheck AMOS and aircraft logbooks weekly to ensure data integrity .
7.3.3 SVT GM Maintenance Control Center (MCC), SVT Manager Aircraft

Inspection (AI), SVT Inspectors, SVT Manager Line Maintenance Oversight,
may write any aircraft malfunction that might affect aircraft airworthiness in
Aircraft Maintenance Logbook.
7.3.4 Ensure that logbook entry is made in aircraft maintenance logbook (AML)
whenever aircraft is taken out of service (AOG) and correct AML entry log
(WO) is reflected in AMOS (APN 432).
7.3.5 Ensure that the person who sign the logbook whenever one-time inspection
authorization is granted by SVT Chief Inspector, must use his authority number
to sign aircraft logbook indicating that OTIA was granted by SVT CI to
accomplish this task only and forward a copy of signed logbook to SVT CI.

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7.4 Approved Maintenance Organization (AMO):
7.4.1 AMO certified technician shall check that the current logbook, the last
completed logbook, and a blank logbook are on-board all aircraft.
7.4.2 AMO certified mechanic shall use aircraft logbook to make and clear aircraft
malfunction entries.
7.4.3 AMO certified mechanic shall continuously monitor chronic or repetitive defect
and perform corrective action.
7.4.4 AMO certified mechanic shall review and take into account previous action
performed on a repetitive defect.
7.4.5 AMO certified mechanic shall identify to the operating crew repetitive defects
for further monitoring and corrective action.
7.4.6 AMO certified mechanic with an airworthiness release authorization shall sign
airworthiness release in the aircraft logbook after all defects are cleared, The
AMO shall remove completed logbook and logbook pages and send to
appropriate department for handling.
7.4.7 Once aircraft is taken out of service, AMO shall create a new ATL entry as
follow.
- In the Complaint section: “Aircraft is taken out of service for (reason) in
(AMO)”.
- Once Maintenance is accomplished and Aircraft is back in service, in the
Action section “aircraft is Back in Service after accomplishment of (reason)
in (AMO)”.
7.4.8 AMO shall continuously 'audit' the logbooks for completeness of the required
data to ensure that:
a) All Sequences are entered in AMOS system.
b) MELs /CDLs are satisfied.
c) MELs and EAs are checked for validity.
7.4.9 AMO shall ensure that all completed Aircraft Performance Log sheets are sent
to the proper department for handling within (48) hours.
7.4.10 AMO shall update AMOS with the logbook data within 6 hours from the
maintenance corrective action.
7.4.11 AMO shall retain all completed logbooks and log sheets for record as per
GACAR Part 121.699 requirements.

3-0 AIRCRAFT
MAINTENANCE (3-2)
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(GMM)
8.0 PROCEDURES:
8.1 AMO Handle the aircraft Airworthiness Release IAW “Airworthiness Release”
handling process.
8.2 Pilot or First Officer write aircraft defects in the aircraft logbook, in accordance with
(IAW) Flight Operations policies and procedures.
8.3 Cabin Crew report aircraft cabin defect(s) in aircraft cabin logbook, IAW In Flight
Services policies and procedures.
8.4 Approved Maintenance Organization (AMO) Shall:
8.4.1 AMO for provision of Aircraft logbooks on aircraft:
a. Maintains active aircraft logbooks, they are consisting of: Maintenance,

Cabin, and Performance logbooks.
b. Ensure that aircraft logbooks are on the aircraft and placed in the correct
stowage at least one hour before departure.
c. Ensure that current, last completed and a spare logbook of each

maintenance, performance and cabin log are onboard the aircraft.
d. An AWR is entered in the AML, when required.
e. On identifying a Performance logbook in use without the assignment page

being completed:
1- Complete the aircraft Assignment Notice page with the requested details.
2- Remove the completed Yellow, Assignment Notice page and forward to
planning. The pink page is retained in the performance logbook.
Note: Flt Hours: SAUDIA IT receives the Flt Hours from Aircraft ACARS
Automatically and send it to SAEI IT to update it in the AMOS using APN
206.
8.4.2 AMO for Maintenance and Cabin logbooks entries:
1- Each log slip of maintenance / cabin logbook contains one (1) original and
five (5) copies (Figure 2) as follow:
2- Original, White slip provides a record of the original entry and clearance
information. It is removed at RON and forwarded to Planning for record
storage.

3-0 AIRCRAFT
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3- First copy, Pink slip, remains in the logbook for maintenance and flight crew
data retrieval.
4- Second copy, Golden slip, is used when transferring an item to C/O. It is

removed and placed in the C/O plastic wallet.
5- Third copy, Green slip, is used to transfer data from the log slip to AMOS
System. It is routed to Planning for record storage.
6- Fourth copy, Yellow slip, removes and attach to the unserviceable tag of the
first component used to correct the defect. Provides data for the concerned
workshop.
7- Fifth copy, Beige slip, removes and attach to the unserviceable tag of the
second component used to correct the defect. Provides data for the
concerned workshop.
Note: Yellow and Beige slips must not be removed and used as a means of
communicating defects between individuals.
8.4.3 Aircraft maintenance logbook (Figure 3) contain sequenced log slips to enter
and clear aircraft complaints, they consist of the following:
1- A/C REG – The last three letters (or last four digits) of the aircraft
registration.
2- FLT No. SV – Flight crews enter the flight number of the inbound leg. For
maintenance entries, enter “MTCE” in this field when raising a complaint
in addition to that tick the report type box with (x) mark.
3- STA FROM – to enter the three digits station designator code of the
departing station, which will be the inbound write-up at where the complaint
was raised, for example JED, RUH, etc.
4- STA TO – to enter the three digits station designator code that the aircraft
is going to, for example JED, RUH, DMM, etc.
5- DDMMYY – Enter Gregorian date.
Note: Ensure that above fields have entries before closing any log slip.
Supervision ensures this information has been entered when reviewing the
logbook.
6- SEQ NO. - Sequential numbers assigned to each aircraft maintenance log,

work order (WO. 900000001).
3-0 AIRCRAFT
MAINTENANCE (3-2)
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7- SUBJECT - Enter a description giving the general area of the aircraft

associated with the complaint, for example, No. 1 engine, Flight controls,
Doors, etc.
8- COMPLAINT - Enter aircraft defects or complaints. Write concise details

of the defect and include manual references when applicable.
9- COMPLAINT ATA/FIRM CODE - Used by the crew to enter FIM or FIRM

codes to assist maintenance with trouble shooting. Add additional codes
required for entry into AMOS System below any crew entry. Do not delete
the crew entry in any way.
10- REPORT TYPE – (Pirep, Maint., Sched, and Cabin), tick the box with (x)
mark to indicate the log work order status for entry into AMOS.
11- Reference WO. – The reference initial related work order.
12- Classification – to classify the importance of the subject complaint.
13- CREW SIGNATURE/MECH SIGN & LICENSE NO. - The initiators'

signature, or initials and Company Identification Number. When making a
maintenance entry includes the time is raised.
14- UTC – (GMT/Zulu) time of reporting the complaint.
15- ACTION – concise description of the corrective action taken to clear the
complaint. Include trouble shooting steps used, maintenance action taken,
tests complied with, AMM references, inspection requirements.
16- Mech / Insp. No. – the mechanic or inspector number of the person clearing
the complaint.
17- Sign / Stamp – the mechanic signature, or the inspector stamp of the person
clearing the complaint.
18- Mhrs – the time spent performing the action for each individual
technician/inspector was involved (never total it).
19- Date – Gregorian date, of action taken, day – month, e.g. 0607.
20- UTC – (GMT/Zulu) time of action or clear the complaint.

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21- ENG OIL REFIL – enter the quantity of oil uplifted in quarts under the
appropriate engine number, for example enter Oil quantity added to No.1
engine under 1/L, 2/R, 3, 4, or under engines not applicable.
22- IDG OIL REFIL – enter the quantity of oil uplifted in quarts under the
appropriate IDG number, for example enter oil quantity added to No. 1 IDG
under 1/LlL1 as applicable.
23- APU OIL – enter the quantity of oil uplifted in quarts for the APU under
(E), and for the APU generator (G) under the appropriate APU generator
number, for example enter oil quantity added to APU generator No. 1 under
1/L (G).
24- HYD FLUID – enter the quantity of fluid uplifted in quarts under the
appropriate HYD system or number, for example enter fluid quantity added
to HYD system No. 1 under 1/L or (G).
25- FAULT CODE/M. MSG/CMC – fault code number, maintenance message

and/or CMC as given in the MAT/MCDU for the component removal or
action taken.
26- WO. CLOSED – tick the box with (x) mark to indicate the log work order
compliance for closing into AMOS.
27- XFRD AS – the type of XFR complaint:

NA = HWOL item other than DD, CDL and MEL.
DD/NEF = deferred defect / nonessential equipment and furnishings
CDL = configuration deviation list
MEL = minimum equipment list
28- MEL/CDL Ref. – the 6 digits code assigned to the complaint fault /
malfunction from MEL/CDL book.
29- MEL CAT – enter the category of the MEL (A, B, C or D)
30- XFR REASON – record the reason of XFR:
Time = shortage of time to perform the work.
T/S = requires specialized technician for trouble shooting.
Part = not available part to perform the work.
Others = specify if other reason caused the XFR.
31- P/N. OTHERS – if item was XFRD due to part, part number must be entered
in this field, or an explanation of other reason.

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32- Limitations – to record the affected system by this XFR, for example (APU
INOP, entertainment system (IFE) INOP, thrust reverser 1/L INOP. … etc.).
33- ETOPS YES, NO – used for ETOPS operation only to indicate ETOPs
operation by the person releasing the aircraft.
34- Released by: Sign & M No. – used to record the AWR of aircraft, except
when a “60 minutes verification flight” is required. Enter the signature or
initials and company identification number of the person releasing the
aircraft.
35- 60 MIN. FLT. VER - COND. / Released by – sign & M No. – used for
ETOPS operation only, used to record the AWR of an aircraft only when a
“60 minutes verification flight” is required.
36- STA – The three digits station designator code that aircraft is going to.
37- Date – Gregorian date, of action taken, day – month, e.g. 0607.
38- UTC – (GMT/Zulu) time of action or clearing the complaint.
39- POS – a numbered position from which the component was removed.
a- Details of position numbers are found in the position manual and are
always three digits numerical code, for example 101, 200, etc.
b- Do not enter numbers that are not in the position manual.
40- MFG P/N OUT – alpha numeric number assigned to the removed
component, consisting of letters and/or numbers. Enter the entire number,
as given in the IPC in the MFG number field or in the action field.
41- MFG S/N OUT – serial number of the removed component associated with
the part number.
42- MFG P/N IN – alpha numeric assigned to the installed/replaced component,
consisting of letters and/or numbers. Enter the entire number, as given in the
IPC in the MFG number field or in the action field.
43- MFG S/N IN – serial number of the installed/replaced component associated
with the part number.
44- LABEL No. – an automated number obtained from AMOS system upon
installing or removing any component, this information is mandatory.
8.4.4 Aircraft cabin logbook (Figure 4) contain sequenced log slips to enter and clear
aircraft complaints, they consist of the following:

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1- A/C REG – the last three or four letters (as applicable) of the aircraft
registration.
2- Flight No. – flight crew enter the flight number of the inbound leg. For
maintenance entries, enter “MTCE” in this field when raising a complaint.
3- STA FROM – the three digits station designator code that aircraft is coming
from, for example JED, RUH, DMM, etc.
4- STA TO – the three digits station designator code that aircraft is going to,
for example JED, RUH, MED, etc.
5- DDMMYY – enter Gregorian date.
6- SEQ NO. – Sequential numbers assigned to each aircraft cabin log, work
order (WO. 800000001).
7- SUJECT – enter a description giving the general area of the aircraft

associated with the complaints, for example No. 1 engine, flight controls,
doors.
8- COMPLAINT – enter aircraft defects or complaints. Write concise details

of the defect and include manual references when applicable.
9- COMPLAINT ATA/FIRM CODE – used by the crew to enter FIM or FIRM

codes to assist maintenance with trouble shooting. Add additional codes
requires for entry into AMOS below any crew entry. Do not delete the crew
entry in anyway.
10- CREW SIGNATURE/MECH SIGN & M No. – the initiators’ signature, or

initials and company identification number. When making a maintenance
entry includes the time the item is raised.
11- UTC – (GMT/Zulu) time of reporting the complaint.
12- Reference WO. – the reference initial related work order.
13- ACTION – concise description of corrective action taken to clear the

complaint. Include trouble shooting steps used, maintenance action taken,
tests complied with, AMM references, inspection requirements.
14- Mech No. – the mechanic number of the person clearing the complaint.
15- Station – the three digits station designator where action is cleared.

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16- Date – Gregorian date of action taken, day – month, e.g. 0607.
17- UTC – (GMT/Zulu) time of action when complaint is cleared.
18- POS – a numbered position from which the component was removed.
a. details of position numbers are found in the position manual and are
always a three digits numerical code, for example 101, 200, etc.
b. Do not enter numbers that are not in the position manual.
19- MFG P/N OUT – alpha numeric number assigned to the removed
component, consisting letters and/or numbers. Enter the entire number, as
given in the IPC in the MFG number field or in the action field.
20- MFG S/N OUT – serial number of the removed component associated with
the part number.
21- MFG P/N IN – alpha numeric number assigned to the installed/replaced

component, consisting of letters and/or numbers. Enter the entire number,
as given in the IPC in the MFG number field or in the action field.
22- MFG S/N IN – serial number of the installed/replaced component associated

with the part number.
23- Label No. – an automated number obtained from AMOS system upon
installing or removing any components, this information is mandatory.
Note: For more than two components removal/installation, open another WO for
continuation.
8.4.5 Aircraft Performance logbook (Figure 5) contain sequenced pages to record

aircraft performance and usage data, they consist of the following:
1- LOG PAGE NBR.
2- DATE.
3- A/C REG.
4- CREW INFO.
5- FLT. No.
6- DEP. STA.
7- ARR STA.

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8- OUT UTC (Time Out of Gate) / OFF UTC (Time of Take-Off) / ON UTC
(Time of Landing) / IN UTC (Time of Terminated at Gate).
9- LEG No.
10- FUEL ADD / BLOCK-OUT FUEL / BLOCK IN FUEL.
11- TAKE-OFF WEIGHT / LANDING WEIGHT.
12- ENG VIB / IDG TEMP. & RISE / CABIN AIR P/T & FLOW.
13- ENG DATA (EPR, N1, EGT, N2, N3, FUEL FLOW, OIL PRESS. & TEMP
/ FUEL PRESS & TEMP).
14- CONDITONS (WEIGHT, TAT, SAT, IAS, MACH, ALT).
15- HYD TEMPERATURE.
16- FLIGHT CREW NOTES.
8.4.6 AMO for voiding skipped or incorrect log sequences and entries:
1- Aircraft Supervisor / Technician shall:
a. Draw a single black line across and write "VOID" across the log slip or
series of slips.
b. Ensure the following information is entered: Company Identification

number, Signature, Date, Station and Aircraft Registration.
c. To void part of a log sequence entry IAW Aircraft Maintenance Record

Requirements.
d. Prior to route the green slip to Hangar/Line Maintenance Planning,

ensure that all fields are properly filled out and all inspection items have
been stamped off if required.
e. Forward all green & golden slip to Hangar/Line Maintenance Planning

for data entry.
2- Hangar/Line Maintenance Planning shall update Applicable AMOS System.
8.4.7 AMO for continuation of an entry from one log sequence to another:
1- When insufficient space is available on one log slip to enter the complaint
or maintenance Action continue the entry onto the next log sequence. When:

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a. Opening a complaint, enter:
(1) In the "SUBJECT" field for each successive slip used “CONTINUED
FROM LOG SEQ (Enter original log sequence number)”.
(2) A series of arrows may be drawn from the base of the original entry to
the top of the next slip to indicate a continuation.
b. Closing a complaint and the next log sequence is available:
(1) Enter across the first line of the "ACTION" block “CONTINUED
FROM SEQ (Enter the next log sequence number)”.
(2) A series of arrows maybe drawn from the base of the original entry to
the top of the next slip to indicate a continuation.
c. Closing a complaint and the next log sequence is not available:
(1) Transfer the original write-up, verbatim (word for word), to a new log
sequence and close the original complaint by referring to the new log
sequence.
(2) Close the new sequence IAW paragraph 8.4.
2- In all cases transfer any Inspection requirement to the final log sequence.
8.4.8 AMO for Maintenance and Cabin Logbooks briefing cards:
Use briefing cards in the Maintenance and Cabin Logbooks to inform the Crew
of modifications, tests, and irregularities that affect the operation of the aircraft.
Enter the following information on the Briefing card:
a. A/C REG - The last three letters of the aircraft registration entered by
the person placing the card in the Logbook.
b. W/O - Enter the log sequence number of entries detailed in the

“SUBJECT” field.
c. SUBJECT - Concise details of the MEL, modification, test, or

irregularity that affects the operation of the aircraft.
d. DATE - Gregorian date, associated with the UTC (GMT/Zulu) time of

the entry.
e. SIGN. - Company Identification Number of the person entering the item.

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8.4.9 When clearing an item from the briefing card, delete the entry in a manner that
leaves the original text readable.
8.4.10 When transferring text from one card to another ensure that the text is re-written
word for word, as the original entry.
8.4.11 Remove fully completed, all entries have been actioned and deleted, briefing
cards and forward to Planning for storage.
8.4.12 AMO Maintenance and Cabin logbooks HWOL Reference Lists:
1- Use HWOL Reference Lists in the Maintenance and Cabin Logbooks to

record log work orders that have been transferred to or cleared from the hold
work order list (HWOL). The following information will be entered on the
HOWL reference lists:
a. A/C Type – Aircraft Type, B-777-300, A-320 etc.
b. A/C REG. – The last three- or four-digits letters of the aircraft

registration, ASM, AK16 etc.
c. List No. - Sequential number of lists.
2- When raising an item enter in the “Complaint” field:
a. A/C REG (HZ-) - The last three- or four-digits letters of the aircraft
registration.
b. DDMMYY - Gregorian date,
c. W/O NO. – Work Order number of log work order slip.
d. STA. FROM - Station designator code, for example JED.
e. STA. TO - Station designator code, for example JED.
3- When clearing an item, enter:
(1) DDMMYY - Gregorian date, associated with the UTC (GMT/Zulu)

time, of action taken, Day – Month – Year.
(2) STA - Station designator code, for example JED or 130
(3) SIGN. - Company Identification Number when clearing the item.

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Note: In the “ACTIONS” field - Brief details of corrective action

taken.
(4) When transferring text from one card to another ensure that the text
is re-written word by word, as the original entry.
(5) Remove fully completed, all entries (slip) have been actioned, and
forward to Planning through Hangar/Line Maintenance Planning for
storage.
8.4.13 AMO for Transferring items to HWOL:
Note: When transferring items to HWOL refer to deferred maintenance

procedure. Figures 3 & 4 detail general guidelines for transferring items to HIL.
1- Concerned Specialty Supervisor/Technician shall:
a. Complete the Logbook entry.
b. Remove the Golden slip and place in the plastic HIL pocket.
c. Enter the details of the HIL item onto the:

(1) Hold item reference list IAW paragraph 8.10.
(2) Briefing card IAW paragraph 8.9, when required.
(3) Tick one of the XFRD AS.
(4) Tick one of the XFR REASON.
(5) MEL CAT.
(6) Limitation.
d. Remove the Green log slip.
Note: For MEL HIL item, obtain AMO Duty Manager Stamp Prior to route
the green slip to Hangar/Line Maintenance Planning,
e. Enter the manufacturer’s part number when required, DO NOT use

SAUDIA part numbers.
f. Route the Green slip to Hangar/Line Maintenance Planning. Where parts

are required, supply manufacturer’s part numbers and quantity for entry
into Applicable AMOS System.

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2- Hangar/Line Maintenance Planning shall:
a. Enter details of the log slip into Applicable AMOS System.
b. Return Green slips to Concerned Specialty Supervisor /Technician that

are incorrectly completed.
3- Concerned Specialty Supervisor /Technician shall:
a. Ensure Green slips are correctly completed.
b. Return Green slips to Hangar/Line Maintenance Planning.
4- The Senior maintenance representative on duty transfers MEL's and

Restrictions found in the Cabin logbook to AML.
8.4.14 AMO for deleting/Removing items from HWOL:
1- Concerned Specialty Supervisor /Technician shall:
a. Remove the Golden slip from the plastic wallet.
b. Enter brief action details on the HWOL reference.
c. Delete any actioned WO in Briefing card entry leaving the original entry
readable with single cross line.
d. For items entered onto the briefing card, such as MEL’s, CDL’s and
Restrictions:
(1) Open a new log sequence (WO) and refer to the HWOL item in the
“SUBJECT” field.
(2) Close the log sequence (WO) with the maintenance action taken.
(3) Return log slips to the maintenance department or Hangar/Line

Maintenance Planning, as applicable, for entry into Applicable AMOS
System.
2- Hangar/Line Maintenance Planning shall update Applicable AMOS

System.

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8.4.15 AMO for Repeat Items:
1- The flight crew identify defects that occur for a second time by writing “REP”
in the margin next to the Complaint field.
2- For unsatisfactory work actioned on a repeat complaint, write the complaint

again in the next available complaint field. Enter “REFER SEQ (Enter
original complaint sequence number)” in the subject field. And update
applicable AMOS system.
3- Take appropriate maintenance action to clear the complaint.
8.4.16 AMO for Logbook audit:
1- AMO audit maintenance, cabin and performance Logbooks and crosscheck

entries with AMOS for data integrity.
2- AMO/SVT shall update applicable AMOS.
8.4.17 AMO for Lost/Missing Logbooks / Logbook pages:
1- Ground the aircraft.
2- Contact MCC for verification and validation of deferred defects.
3- Obtain SV DOM or SVT CI approval before releasing the aircraft for further
flight.
4- For missing Logbook, Start a new Logbook and:

a- Document the lost logbook in the first sequence for:
COMPLAINT field enter “PREVIOUS (Aircraft or Cabin) LOGBOOK
LOST”.
ACTION field enter “THIS IS A REPLACEMENT LOGBOOK,
ACCEPTED BY SVT”.
b- Complete an Airworthiness Release IAW Airworthiness Release.
5- For missing Logbook Pages, open a new sequence and:

a- Document the missing logbook pages in the next sequence for:
COMPLAINT field enter “INFO”.
ACTION field enter “REPORTED MISSING (Aircraft or Cabin)
LOGBOOK PAGES, SEQUENCE NUMBER, ACCEPTED BY SVT”.
b- Complete an Airworthiness Release IAW Airworthiness Release

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6- SVT AMS&Q to conduct required investigation.
8.4.18 AMO Inspection Tasks:
a. Identify Inspection Tasks and enter in the aircraft log.
b. Necessary action must be taken if the damage/dent found out of limit.
8.4.19 AMO Maintenance Information Messages (MIM) messages:
MIM message is a MANDATORY Email messages that must be sent by a

station without AMOS when maintenance or a WAC is performed. MIM
messages are entered into AMOS System by main AMO stations and/or MCC.
1- Stations without AMOS capability to send a MIM message to SVT MCC

(for AMOS update) to report maintenance actions taken, including WAC's
and ISC's.
2- Send the MIM message in addition to any other Emails.
3- Use the MIM format. Figures 6 and 7 give examples of completed Email
messages.
Note: All entries made in the maintenance and cabin logbook by a station
are reported by MIM message when Applicable AMOS is not available.
4- Attach the Green slip to the Email and retain both on station files for 60 days
before discarding.
5- Flight mechanics supporting stations unmanned by SVA maintenance

personnel:
a. Request that the handling agent/contacting agency send the MIM

message, or
b. Send the MIM message via the aircraft ACARS system.
c. When the above is not available, send the MIM message from the first
available station with Email facilities.
8.4.20 AMO Damage/Dent Reporting:
1- For unmarked damage/dent on the aircraft skin:

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a. Examine aircraft maintenance Logbook and AMOS records for entries

related to the damage/dent.
b. Inform Inspection to re-evaluate the damage/dent as per aircraft SRM.
c. Necessary action must be taken if the damage/dent found out of limit.
d. Report damages/dents to supervision and SVT MCC.
Note: for all damage/dent reports, must fill out “structure Damage” on
subject work order in AMOS.
2- Refer to GMM Chapter (3-14 Dent and Buckle Chart) for complete
Procedures.
8.4.21 AMO Inspection’s Procedures:
1- Making entries in the Aircraft Maintenance Logbook: (as applicable to all

main stations, JED/RUH/DMM/MED): The Inspection Supervisor or his
delegate shall:
a. Complete the applicable fields in the aircraft maintenance logbook.
b. Write the discrepancy/findings in the “complaint Field”.

c. Identify the inspection requirements process.
d. Inspector acceptance and/or sign-off must be entered in AMOS by

inspector’s credentials and must show the inspection logo (not only
inspector number).
2- Closing/clearing the maintenance action in the Aircraft Maintenance

Logbook:
The Inspector shall:
a. Examine the entries made in the “complaint field” and determines

whether the item is identified as an Inspection Task(s). If the item is not
identified properly, he identifies the inspection tasks (e.g. writes “* Item
is RII ____” at the bottom of the “action field”.
b. Verify/ensure that the complaint corrective work shows the following

data:
(1) Troubleshooting steps used.

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(2) MFG P/N and Serial number “ON” (installed) and “OFF” (removed)
for parts replaced at the slip bottom.
(3) Repairs made (i.e. with reference to the applicable

manual/engineering document).
(4) Tests made and their results (Manual references must be provided).
(5) Date and time the item was closed / cleared.
(6) Action steps used, for example: Item transferred to HWOL, re-
racked and made a ground test, test OK, etc.
(7) The names of the related parts with part numbers. Parts/Materials
that are not available (in-stock) are entered on HWOL.
(8) When two parts are replaced at a time to correct a complaint, the
MFG P/N & S/N for the primary part and the MFG P/N & S/N for
the other part is entered.
c. In the event of a “Missed” (skipped) log page (or sequence block), draw
a diagonal line through the page block and write “Void” along the line,
affix his stamp, and write the date.
d. Perform/accomplish the inspections process.
8.4.22 AMO for one-time inspection authority:
Ensure that the person who sign the logbook use his authority number to sign
aircraft maintenance logbook and indicate the following:
((OTIA WAS GRANTED BY SVT CI TO ACCOMPLISH THIS TASK
ONLY)), and forward a copy of signed logbook to SVT MCC.

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AIRCRAFT TECHNICAL LOGBOOK

Item
Grey plastic binder
Aircraft Briefing card
Hold item Reference List (Aircraft)
Plastic wallets for HIL items
Aircraft Maintenance Log (WO)
AIRCRAFT CABIN LOGBOOK

Item
Red plastic binder
Cabin Briefing card
Hold item Reference List (Cabin)
Plastic wallets for HIL items
Aircraft Cabin Log (WO)
AIRCRAFT PERFORMANCE LOGBOOK

Item
Orange plastic binder
Performance Log
Maximum Take-Off Thrust Record
Figure 1: Active Aircraft logbook consist of the above forms.

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AIRCRAFT MAINTENANCE AND AIRCRAFT CABIN LOGBOOK PAGES
Log Page Color Purpose

Data storage. Remove and send to AE&P (MPDC), CC845, Bldg. 202,
Original White
Loc. 130, Jeddah.
Provides retrieval information to the Flight crew and Maintenance
First Copy Pink
personnel. Do not remove from the log.
Second Used for deferring action on a complaint to HIL.
Golden
Copy
To be removed from Logbook and used when transferring data from log
Third Copy Green slip to APPLICABLE AMOS system, and forward to AE&P (MPDC)
within 2 working days.
Used to provide additional data to the workshop to assist in trouble
Forth Copy Yellow shooting. Attach it to the Unserviceable tag of the first component
removed to fix the defect.
Used to provide additional data to the workshop to assist in trouble
Fifth Copy Beige shooting. Attach it to the Unserviceable tag of the second component
removed to fix the defect.
Figure 2: Aircraft Maintenance and Cabin pages and purposes.

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Figure 3: Aircraft Maintenance Logbook Slip.
Figure 4: Aircraft Cabin Logbook Slip.

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Figure 5: Aircraft Performance Logbook Page.

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SUBJ: M.I.M
REF: HZ-AIY SV0868 23SEP98
AA. WO9000001 WAC C/W 1500Z. A9999
BB. N
CC. WO. 900000001
CMPT: NUMBER 3 ENGINE LEAKING FUEL FROM DRAIN MAST
ACT: R/R NUMBER 3 ENGINE FFR IAW MM 73-21-01 P202-215. OPS CHECK SA
APPLICABLE AMOS SYSTEM. A9999 / INSP 999
P/N: REG2010 / FFR102MK6
S/N ON: 25 / B1627 OFF: 20 / B1355
WO. 9000001
CMPT: ISC REQ
ACT: ISC C/W IAW JIC 1-05-00-001
A9999
DD. 23SEP2001
RGDS, A.N. OTHER A9999
Figure 6: An example of a completed MIM message for Non-ETOPS Operation.
SUBJ: M.I.M
REF: HZ-AKA SV0039 23SEP98
AA. WO9000005 WAC C/W 1500Z. A9999
BB. Y/Y L005 A9988 CC. WO90000006
CMPT: 60 MIN. FLT. VER. COND. PLEASE CONDUCT AN OPERATIONAL CHECK

OF BLEED AIR SYSTEM A9988
DD. -- RGDS, A.N. OTHER A9999
Figure 7: An example of a completed MIM message for ETOPS operation.

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3-0 MAINTENANCE
PROCEDURES
(3-3)
GENERAL 10 JAN 21
(GMM)
3-3 DEFERRED MAINTENANCE
1.0 PURPOSE:
To describe the policies and process used to defer aircraft maintenance and how such deferrals
are controlled and tracked.
2.0 POLICY:
2.1 Not to deviate from this process without the concurrence of the process owner.
2.2 That the requirements of this Deferred Maintenance GMM section shall be adhered to
by all personnel performing maintenance on SV fleet.
2.3 An open item against the aircraft should be rectified by maintenance as soon as it
encountered.
2.4 To permit the rectification of an aircraft, engine, appliance, or system discrepancy to
be deferred due to insufficient ground time (operation requirement), unavailability of
spare parts, and/or facility/manpower resource shortages, provided that such deferral:
2.4.1 Does not compromise the airworthiness of the aircraft.
2.4.2 Is handled IAW one of the following processes:
a. Minimum Equipment List (MEL).
b. Configuration Deviation List (CDL).
c. Nonessential Equipment and Furnishings (NEF).
2.5 Not to operate an aircraft with inoperable instruments or equipment unless it is
allowed by the MEL and recorded as “INOP”.
2.6 Not to operate an aircraft with missing parts unless it is allowable by the CDL.
2.7 The aircraft may be operated with missing, inoperable, or damaged items that are not
listed as MEL/CDL, provided these items are listed in the (NEF) list or can be
determined as (NEF) by the approved (NEF) program procedures.
2.8 That initial deferred maintenance items (MEL/CDL only) are technically validated.
2.9 To record, track and ensure the continued validity of deferred maintenance.
2.10 For contracted AMO maintenance personnel at each station to review the Aircraft
Maintenance Logbook for the continued validity of deferred maintenance items.
2.11 To expedite aircraft dispatch from unmanned stations.
3-3 DEFERRED MAINTENANCE PAGE 1 OF 12

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GENERAL 10 JAN 21
(GMM)
2.12 Contracted AMO shall whenever a circuit breaker is pulled and banded in compliance
with required maintenance procedure, an aircraft logbook entry should be made
including the relevant CB located number and identification.
2.13 Contracted AMO shall obtain SV Maintenance Control Center (MCC) approval
before applying a category “A” MEL that has a flight cycle or hourly restriction.
2.14 That the aircraft logbooks must reflect the status of all existing deferred maintenance
(MEL/CDL/NEF/EA ...etc.).
3.0 PROCESS OWNER:
The owner is SVT Maintenance Control Center (MCC).
4.0 APPLICABILITY:
The process is applicable to, and must be addressed by the following departments:
4.1 SV Flight & Training Standards (FLT STD)

4.2 SVT Base Maintenance Planning & Control (BMP&C)
 GACAR Parts 91.309 and 119.47.

 GACAR Parts 121.139, 143, 151, 513, 679, 683, 691, 517, 1541, 1545 and 1565.
 GACA eBook Reference Volume 5.
 GACA 121 Operation Specification Part D095.
 Minimum Equipment List (MEL) for aircraft type.
 Configuration Deviation List (CDL) for aircraft type.
 Nonessential Equipment and Furnishing (NFE) List and program.
 IOSA MNT 2.4.1.
6.0 DEFINITIONS:
For the purpose of this section the following definitions apply:
6.1 Additional Deferred Maintenance Items - Any deferred maintenance that is not
planned for clearance by MBM/SM during the Activity Review Meeting (ARM).
6.2 Flight Cycle - One operational cycle (one takeoff and one landing) of an aircraft.

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GENERAL 10 JAN 21
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Note: Where cycle limitations exist, the count for the number of flight cycles
permitted with an inoperative item shall commence with the flight following
the discovery of the item that has become inoperative.
6.3 Flight Hours - The number of hours incurred by an aircraft from the moment it first
moves for a flight until it comes to rest at its intended blocks at the next point of
landing or returns to its departure point prior to take-off.
6.4 HIL - Hold Open Item List.
6.5 Inoperative System/Component - A system or component that cannot accomplish its

intended purpose. This includes functioning outside its designed operating limits and
tolerances.
6.6 MEL - Minimum Equipment List, a GACA approved document listing the
complement of equipment and systems required for the continued operation of an
aircraft. The MEL mandates when the deactivation/non-use of a system requires a
placard, maintenance action and/or operational restriction.
6.7 MEL Deferral - The deferral of rectification of an MEL within the original time
limitations imposed by applicable MEL.
6.8 MEL Extension - The deferral of rectification of an MEL item beyond the original
time limitations imposed by the applicable MEL.
6.9 MEL Repair Interval Category - A letter designator used to identify the time interval
during which a MEL must be rectified. The designators and time limitations are:
 Category “A” - Must be rectified within the time/cycle limits specified in the MEL.
An aircraft may not be operated with Category “A” item inoperative beyond the
existing MEL stated time limits. Category “A” MELs cannot be extended.
 Category “B” - Must be rectified within three (3) consecutive calendar days (72
hours), excluding the day the malfunction was recorded in the aircraft Logbook.
That is, if a “B” item was recorded at 10:00 UTC on 26 January, the three (3) days
interval would begin at midnight UTC on 26 January and end at midnight UTC 29
January. Category “B” MELs may be extended for two periods of three (3)
consecutive calendar days each.
 Category “C” - Must be rectified within ten (10) consecutive calendar days (240
hours), excluding the day the malfunction was recorded in the aircraft Logbook.
That is, if “C” item was recorded at 10:00 UTC on 26 January, the ten (10) days
interval would begin at midnight 26 January and end at midnight UTC on 05
February. Category “C” MELs may be extended for two periods of ten (10)
consecutive calendar days each.

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GENERAL 10 JAN 21
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 Category “D” to be rectified within one hundred and twenty (120) consecutive
calendar days (2880 hours), excluding the day the malfunction was recorded in the.
aircraft Logbook. (CAT “D” cannot be extended).
6.10 Nonessential Equipment and Furnishings (NEF). NEF are those items installed on the
aircraft as part of the original type certification, supplemental type certificate, or other
form of alteration that have no effect on the safe operation of flight and would not be
required by the applicable certification rules or operational rules.
They are those items that, if inoperative, damaged, or missing, have no effect on the
aircraft’s ability to be operated safely under all operational conditions. These
nonessential items may be installed in areas including, but not limited to, the passenger
compartment, flight deck area, service areas, cargo areas, crew rest areas, lavatories,
and galley areas.
6.11 Technical Validation - A process performed by a qualified technician by which TM

must ensure that the deferred maintenance items (MEL/ CDL only) applied/ originated
are:
 Accurate and appropriate for the type of technical problem at hand.
 That aircraft defect is reconciled with originated MEL & MEL Book.
 That MEL Reference used is applicable to initial and/or any additional or

subsequent technical updates.
 That MEL number, category, text description, limitations, and affectivity are
verified to ensure that the MEL is fully applicable to the technical defect/problem
at hand.
 That all applicable fields of affected aircraft logbook are properly filled.
 That the MEL at hand does not contradict with any existing MEL(s) on the
affected aircraft.
6.12 Remote Technical Validation - A technical validation on MEL/CDL that is delivered

through communication medium or channels that may include, but not limited to one
or more of the following (Telephone/Email/FAX/HF/VHF/ACARS/SAT COM) and
must always be documented.
6.13 Qualified - An aircraft technician certified by GACA. The minimum authorizations

required are airframe & power plant (A&P) coverage / Avionics - a mechanic rating
required by the SVA for aircraft type to be operated.
6.14 M.I.M – Maintenance Information Message.

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GENERAL 10 JAN 21
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6.15 Placard - A decal used to identify an inoperative or malfunctioning system.
6.16 MEL Origination Notice - A priority Email message sent by concerned department to
all down-line station to alert concerned organizations whenever MEL origination
takes place. The message must be sent within sixty (60) minutes of MEL origination
in the following format:
Applicable Services Email addresses
“MEL ORIGINATION NOTICE”

AIRCRAFT : Affected aircraft registration.
MEL CAT. : See item 6.10.
MEL REF : Originated MEL references.
STATION : MEL Originating Station.
LOG SEQ : Log-book Sequence Number.
EXP. : MEL Expire Date/Time.
DATE/TIME : MEL Origination Date/Time.
AA. Conditions/Restrictions as listed in the MEL Book.
BB. Exact Logbook write up.
CC. Details of maintenance action taken to rectify the technical defect (if any).
DD. Part number and description of spare part required to rectify the technical defect (if any).
EE. Justification for MEL origination.
FF. Details of maintenance action taken IAW MEL to satisfy MEL requirement.
GG. Validated By: Name _____________ MALAC ______.
HH. Originator: Name _______________ MALAC ______ Job Title _________________
6.17 MEL Removal Notice - A priority Email message sent by concerned department to
alert concerned organizations whenever an MEL is cleared (repaired). The message
must be sent within sixty (60) minutes from the time of MEL clearance/removal and
in the following format:
“MEL REMOVAL NOTICE”
AIRCRAFT : HZ-AXX

3-0 MAINTENANCE
PROCEDURES
(3-3)
GENERAL 10 JAN 21
(GMM)
MEL REF : Cleared MEL reference

LOG SEQ/ DATE : Cleared MEL Log-book sequence number and date
AA. Details of maintenance action taken to clear the MEL

BB. MALAC number
CC. Originator: Name _______________ MALAC ______ Job Title _________________
6.18 Restriction - Any deferred maintenance item (MEL/CDL/NEF) that will have a
negative impact
on the operational and/or marketing utilization of the aircraft, and belongs to the
following groups:
a) CDLs
b) Category I / II de-certification.
c) Cargo Loading System defects.
d) Blocked Passenger / Crew seats.
e) Passengers Convenience Items. (Lavatories, Entertainment system etc.).
f) High Oil Consumption within Aircraft Maintenance Manual limits.
g) Fuel Seepage within Aircraft Maintenance Manual limits.
h) Structure dents / cracks within Structure Repair Manual. (SRM) limits. Items issued
by
Engineering Department (EA, MSL, etc.) that requires repetitive action less than ISC
6.19 Restriction Origination Notice - A priority Email message sent by AMO to all stations
and all concerned organizations to alert them of the restriction upon its origination.
The message must be sent within twenty (20) minutes of restriction origination in the
following format:
Note: Whenever this restriction affects aircraft servicing, passenger convenience

items, or catering servicing, an Email message should be sent immediately to
all concerned Marketing, SVT and AMO parties.

3-0 MAINTENANCE
PROCEDURES
(3-3)
GENERAL 10 JAN 21
(GMM)
RESTRICTION ORIGINATION NOTICE
AIRCRAFT : HZ-AXX
LOG SEQ : L-XXX DATE: DD/MM/YY (Log SEQ date)
AA. Conditions/Restrictions as listed in CDL book/EA/MM (as applicable)

BB. Exact Logbook write up.
CC. Maintenance action taken.
DD. Details of imposed Operational/Marketing restriction (e.g., 6 hours HOC. restriction,
Aircraft de-certification to “CAT I” status, crack to be inspected every RON, Passenger
Seat # --- not to be used.
EE. Validation by (CDL Only): Name _________________ Mech. No. _________
FF. Originator: Name _________________ Mech. No. __________ Job Title __________
6.20 Restriction Removal Notice - A priority Email message shall be sent by AMO to alert
concerned organization whenever a restriction is Cleared/Removed. The message
must be sent within twenty (20) minutes from the time of the restriction
clearance/removal in the following format:
Restriction Removal Notice
AIRCRAFT : HZ-AXX
LOG SEQ/DATE : L-XXX DATE : dd/mm/yy (log SEQ date)
AA. Details of maintenance action taken to clear the restriction.
BB. Mechanic number.
CC. Originator: Name ____________ Mech. No. ________Job Title ___________
6.21 Seat Blocking/Restriction Notice:
a. Seat Blocking Notice - A priority Email message to be sent by AMO to all

concerned organizations in addition to and independent from the MEL Origination
Notice whenever a station originates any MEL that involves inoperative Passenger
3-0 MAINTENANCE
PROCEDURES
(3-3)
GENERAL 10 JAN 21
(GMM)
Seat, Cockpit Seat or Flight Attendant Jump Seat or any other item that restricts
the cabin seating capacity in any way.
b. Seat Restriction Notice - A priority Email message sent by AMO to all concerned
organizations in addition to and independent from the MEL Origination Notice
detailed above, whenever a station originates any seat restriction that may
involves inoperative passenger convenience items/features that do not require
complete placarding of the seat and where Marketing Division will follow to
control the sale of such seat. The message must be sent immediately in the
following format:
TOP URGENT
PAX SEAT BLOCKING/RESTRICTION NOTICE
ATTN. : ALL CONCERNED

This is to confirm that IAW (Maintenance Provider) following seat(s) on aircraft HZ-AXX is/are
unserviceable/Restricted at HH: MM/DD (Hrs. Minutes/Date)
List seat number (s) Class Description Of Failure/ No.
AA. Unserviceable in First class. (F/C) (See Item # 3.4.4.19)

BB. Restricted & reason in First class. (F/C)
CC. Unserviceable in Horizon class. (J/C)
DD. Restricted & reason in Horizon class. (J/C)
EE. Unserviceable in Guest class. (Y/C)
FF. Restricted & reason in Guest class. (Y/C)
GG Include the following note:
-- Unserviceable seat must not be sold until further notice due to (reason for a placard
situation)
-- Restricted seats control and sale is subject to Marketing Div. discretion
Originator Name & Title
6.22 Seat Failure Description/Failure No. - A brief description of the type of seat failure
intended for identifying such failures to concerned MKTG departments and are listed
as follow:

3-0 MAINTENANCE
PROCEDURES
(3-3)
GENERAL 10 JAN 21
(GMM)
Failure No. Description of Failure

a. 01 Screen / Monitor
b. 02 Head Set Jack
c. 03 Handset
d. 04 Footrest
e. 05 Telephone
f. 06 Flight Attendant Call Light
g. 07 Reading Light
h. 08 Seat Built
I. 09 Back Recliner Broken
6.23 Seat Reactivating/Restriction Removal Notice - A priority Email message sent in

addition to and independent from MEL Removal Notice detailed above, whenever
MEL clearance action taken by the station results in reactivating an inoperative
Passenger seat or removal of a seat restriction. The message must be sent immediately
after the MEL Removal Notice and in the following format:
PAX SEAT REACTIVATION/RESTRICTION REMOVAL NOTICE
ATTN. : ALL CONCERNED / D.C.S.
This is to confirm that IAW SVT the following seat (s) on aircraft HZ-AXX is/are now
Serviceable at HH:MM/DD and is/are OK for Pax use. Please remove all blocking restriction.
AA. List seat number (s) reactivated/Restriction removed in First class. (F/C)
BB. List seat number (s) reactivated/Restriction removed in Horizon class. (J/C)
CC. List seat number (s) reactivated/Restriction removed in Guest class. (Y/C)
RGDS : Originator Name and Job Title.
7.0 PROCESS:
7.1 Flight & training standards provides approved MEL/CDL/NEF (WEB base-VISTAIR)
for SV technical and Approved maintenance organization (AMO).

3-0 MAINTENANCE
PROCEDURES
(3-3)
GENERAL 10 JAN 21
(GMM)
7.2 Approved Maintenance Organization (AMO) shall:
7.2.1 Expedite aircraft dispatch from unmanned stations.

7.2.2 Comply with technical validation for initial deferred maintenance items
(MEL/CDL only) including remote technical validation.
Note (1): The person validating an MEL/CDL must be MALAC qualified on
the aircraft type.
Note (2): SV MCC provides technical validation for all VIP flights and/or
flights covered by flight mechanics to unmanned stations.
7.2.3 Ensure that all technical validation shall require the consent/concurrence of an
aircraft type qualified technician other than the originator.
7.2.4 Ensure that Details of remote technical validation, validator MALAC

number and name to be entered in the “ACTION” field.
7.2.5 Ensure that the MEL does not conflict with any other MEL or CDL
applied to the aircraft.
7.2.6 Apply approved MEL / CDL / NEF only on aircraft listed in the Operation
Specifications and ensure to follow “M” procedure as required.
7.2.7 Record all deferred maintenance items (MEL/CDL/NEF) in aircraft logbook

(see Chapter 3-2) “Include time limits on all open items in aircraft logbook
within the termination action”.
7.2.8 Update AMOS on timely manner within 30-mints from of application and send
by Email one or more of the following to the concerned department as per
applicable policy:
a. MEL origination notice.
b. Restriction origination notice.
c. Seat blocking notice.
7.2.9 Review aircraft maintenance Logbook for continued validity of deferred
maintenance MEL/CDL/NEF items.
7.2.10 Inform SV MCC of expiring MEL that planned and could not be rectified a
minimum of four (4) hours prior aircraft departure.
7.2.11 Rectify planned and additional deferred maintenance MEL/CDL/NEF items.

3-0 MAINTENANCE
PROCEDURES
(3-3)
GENERAL 10 JAN 21
(GMM)
7.2.12 Record actions taken on the deferred maintenance items in the aircraft logbook.
7.2.13 Update AMOS and release the aircraft as per Airworthiness Release Procedure
(GMM 3-6).
7.2.14 Track all deferred items to ensure they remain within their approved limitations
and update AMOS as required.
7.2.15 Obtain SV Maintenance Control Center (MCC) approval before applying a
category “A” MEL that has a flight cycle or hourly restriction.
7.3 SV Technical Services shall:
7.3.1 Track all deferred items to ensure they remain within their approved
limitations.
7.3.3 Extends MELs as per GMM Policy (see Chapter 3-4).
7.3.3 Ensure that MCC has properly administered the procedures for Aircraft
Dispatch with MEL/CDL/NEF items as per this GMM procedures.
7.3.4 Keep record data contains all the information about deferred maintenance
8.0 PROCEDURES:
8.1 Refer to DPM 3-3.
*****

3-0 MAINTENANCE
PROCEDURES
(3-3)
GENERAL 10 JAN 21
(GMM)

3-0 MAINTENANCE
PROCEDURES (3-4)
REV. 03 MANUAL
(GMM)
3-4 (MEL) DEFERRAL EXTENSION HANDLING PROCESS
1.0 PURPOSE:
To establish the policies and process to handle Minimum Equipment List (MEL) items.
2.0 POLICY:
2.1 Not to deviate from this process without the express concurrence of the process
owner.
2.2 That the requirements of this GMM chapter / section and related SV stand-alone
manuals shall be adhered to by all affected departments.
2.3 To operate each aircraft according to the applicable aircraft MEL/CDL manual.
2.4 A valid MEL at dispatch/ departure time allows the aircraft to operate regardless of
MEL expiry during flight time.
2.5 That GACA approval is obtained prior to extending CAT B and C as follows:
2.5.1 Category B and C MEL’s for reasons related to parts or diversion, can be
extended for 2 times.
2.6 That it is SV Technical Operation Control (TOC) responsibility to extend MELs as

authorized in SAUDIA Operation Specifications.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
The process is applicable to, and must be addressed by the following departments
4.1 SVT Aircraft Maintenance Safety & quality (AMS&Q)

4.3 Approved Maintenance Oraganization (AMO)
 GACAR Parts 91.309 and 121.517.

 Applicable fleet MEL/CDL manual.
3-4 MINIMUM EQUIPMENT LIST (MEL) DEFERRAL EXTENSION HANDLING PAGE 1 OF 4

3-0 MAINTENANCE
PROCEDURES (3-4)
REV. 03 MANUAL
(GMM)
 Applicable fleet Aircraft Dispatch Deviation Procedures.

 Applicable fleet FHB.
 Saudi Arabian Airlines - 121 Operation Specification Part D95.
 IOSA MNT 2.4.2 and 2.4.3
 MEL Extension Approval Form TSV 97-718R2 or TSV 97-719R2
6.0 DEFINITIONS:
6.1 MEL deferral: The process to defer an MEL item within the initial category time
imits authorized by the applicable MEL.
6.2 MEL extension: The process to extend an MEL item beyond the original time
limitations imposed by the applicable MEL.
6.3 MEL repair interval categories:
6.3.1 Category “A”: Must be rectified within the time/cycle limits specified in the
MEL. An aircraft may not be operated with Category “A” item inoperative
beyond the existing MEL stated time limits. Category “A” MELs cannot be
extended.
6.3.2 Category “B”: Must be rectified within three (3) consecutive calendar days (72
hours), excluding the day the malfunction was recorded in the aircraft Log-
book .
6.3.3 Category “C”: Must be rectified within ten (10) consecutive calendar days
(240 hours), excluding the day the malfunction was recorded in the. aircraft
Log-book.
6.3.4 Category “D” to be rectified within one hudred and twenty (120) consecutive
calender days (2880 hours), excluding the day the malfunction was recorded
in the. aircraft Log-book. (CAT “D” can not be extended).
7.0 PROCESS:
7.1 Extension of an MEL item beyond the original time limitations imposed by MEL
repair interval categories.
7.2 A valid MEL at dispatch / departure time allows the aircraft to operate regardless of
MEL expiry during flight time.
7.3 Approved Maintenance Organization (AMO) Shall:

3-0 MAINTENANCE
PROCEDURES (3-4)
REV. 03 MANUAL
(GMM)
7.3.1 Comply with SV Operations Specification D95 & GMM for extending MEL
limit.
7.3.2 AMO material management (AOG representative) confirm parts status and
availability for each MEL.
7.3.3 AMO material management must send MEL deferral parts status to SVT MCC
LMP for further action.
7.3.4 Upon receiving MEL extension approval form, update AMOS with the new
termination time as well as update aircraft maintenance logbook.
7.1.1 Daily review of expiring M.E.L’s and propability and requirement for
extension (part availability, sufficient ground time for rectification..etc.).
7.1.2 Obtain GACA approval for each MEL extension.
7.1.3 Communicate M.E.L. extension status to all concerned stations via E mail/Telex.
8.0 PROCEDURES:
8.1 Refer to DPM 3-4 .
*****

3-0 MAINTENANCE
PROCEDURES (3-4)
REV. 03 MANUAL
(GMM)

3-0 MAINTENANCE
PROCEDURE (3-5)
REV. 03 MANUAL
(GMM)
3-5 AIRCRAFT DISPATCH
1.0 PURPOSE:
To describe the policies and processes for aircraft dispatch.
2.0 POLICY:
2.1 Not to deviate from this process without the express concurrence of the process owner.
2.3 To dispatch aircraft using a dispatch crew.
2.4 To use the aircraft interphone system for cockpit/ground communication whenever
possible.
2.5 To use standard hand signals when they are required.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
4.1 SVT Aircraft Maintenance Safety & Quality (AMS&Q)

4.3 Flight Operations (FO)
5.0 REFERENCE DOCUMENTATION:
 Applicable Aircraft Maintenance Manuals.

 Saudi Arabian Airlines’ Safety Program.
6.0 DEFINITIONS:
For the purposes of this section the following definitions will apply:
3-5 AIRCRAFT DISPATCH PAGE 1 OF 4

3-0 MAINTENANCE
PROCEDURE (3-5)
REV. 03 MANUAL
(GMM)
6.1 Dispatch - The process of preparing the readiness of an aircraft for flight.
6.2 Dispatch crew - Personnel comprising:
6.3 An Interphone man who:
6.3.1 Speaks to the aircraft commander using a headset connected to the aircraft’s
interphone system.
6.3.2 Knows aircraft dispatch and marshalling procedures.
6.3.3 Assumes full authority for the dispatch and directs all the other members of the
dispatch crew.
6.3.4 Determines the number of personnel required to safely dispatch an aircraft.
6.4 Additional personnel as required that may include:
6.4.1 Guide man - A person who helps the interphone man by showing clearances
between the aircraft and possible obstructions, when required. He knows
marshalling signals.
6.4.2 Marshalled - A person guiding an aircraft by standard hand signals.
6.5 PED: Personal Electronic Device.
7.0 PROCESS:
7.1 F/O conduct the dispatch of an aircraft IAW their policies and procedures.
7.2 Approved maintenance organization (AMO) shall:
7.2.1 Assign and supervise the dispatch crew as required.
7.2.2 prepare the aircraft for dispatch and handle with safe manner.
7.2.3 Ensure valid ISC is indicated in aircraft maintenance logbook and departure
WAC is performed and reflected in aircraft maintenance logbook before
departure (refer to GMM 3-22).
7.2.4 Coordinate with flight crew during dispatch process as required.
7.2.5 Ensure all ground equipment removed safely without effecting aircraft.

3-0 MAINTENANCE
PROCEDURE (3-5)
REV. 03 MANUAL
(GMM)
7.2.6 In case of passenger reported a lost/Inaccessible PED (including power banks)

in seat:
1- Cabin crew shall immediately report the incident to cockpit to reflect in

aircraft logbook.
2- AMO shall validate Guest’s complaint and update Logbook sequence.
3- In case device cannot be retrieved nor located, AMO shall placard the datum
seat for Main Base action as per applicable MEL.
4- In case device is located but cannot be retrieved due to Open-up required,
AMO shall NOT release the aircraft for further flight until device is
retrieved or officially confirms the non-existence of the PED.
7.3.1 Ensures AMO is handling SVA aircraft dispatch IAW SVA policies and
procedures.
7.3.2 Ensure departure WAC is performed and reflected in aircraft maintenance

logbook before departure (refer to GMM 3-22).
7.3.3 Ensure AMO adheres to procedures dedicated for Lost / Inaccessible PED
(Person Electronic Devices) in Passenger seat.
8.0 PROCEDURES:
*****

3-0 MAINTENANCE
PROCEDURE (3-5)
REV. 03 MANUAL
(GMM)

3-0 AIRCRAFT
MAINTENANCE (3-6)
GENERAL 10 JAN 21
(GMM)
3-6 AIRWORTHINESS RELEASE
1.0 PURPOSE:
To describe the process for handling aircraft airworthiness release or return to service.
2.0 POLICY:
owner.
2.2 That the requirements of this GMM chapter / section shall be adhered to by all
personnel performing maintenance on SV fleet.
2.3 That only qualified AMO’s Technical personnel with an Airworthiness Release
(AWR) and Inspection (RII/II) authorization approved by SVT Chief Inspector (CI)
Returns SV aircraft to service (RTS) after A, C or D including 20/36M and 12K
Checks etc.
2.4 That only qualified AMO’s Technical personnel with an Airworthiness Release
(AWR) and Inspection (RII/II) authorization approved by SVT CI performs AWR for
aircraft after A, C or D including 20/36M and 12K Checks etc.
2.5 That only qualified AMO’s technical personnel with an Airworthiness Release
(AWR) Approval by SVT CI releases an aircraft after any maintenance activity/action
(except A, C and D including 20/36M and 12K Checks).
2.6 That SV Technical Services to monitor/oversight all GMM policies, processes and
procedures implementation IAW GMM/ DPM chapter 7-14.
2.7 That Final Product Quality Inspection (FPQI) and aircraft package review may be
performed by SVT Inspection before aircraft Return to service (by AMO) after A, C
or D including 20/36M and 12K Checks or when requested by SVT CI.
2.8 That the aircraft may remain at the hangar area until the return to service (CRS/ RTS)
and Airworthiness release (AWR) are signed off unless there is no HGR space.
2.9 That AMO shall issue a certificate of release to service (CRS) for SV aircraft after
completion of letter maintenance checks A, C and D including 20/36M and 12K
checks or as requested by SVT CI.
2.10 That only SVT CI or his delegate is authorized to approve/Grant Aircraft AWR/ One-
Time Aircraft AWR and/or one-time Maintenance Action Authorizations.
3-6 AIRWORTHINESS RELEASE PAGE 1 OF 10

3-0 AIRCRAFT
MAINTENANCE (3-6)
GENERAL 10 JAN 21
(GMM)
2.11 That One-Time aircraft airworthiness release (AWR) and/or One-Time aircraft
maintenance Authorization is conferred to SVT Inspector/AMO’s Technical
personnel to perform AWR and/or certain aircraft maintenance task at in/out of
Kingdom stations to provide immediate relief of AOG situation.
2.12 That only SVT CI extends, suspends, revokes, reinstates or cancels an AWR
Authorization of AMO’s technical personnel.
2.13 That SVT CI shall retain current updated aircraft Airworthiness Release
Authorizations Lists.
3.0 PROCESS OWNER:
The owner of this process is SVT Aircraft Inspection (AI).
4.0 APPLICABILITY:
4.1 SVT Maintenance Control Center (MCC)

 GACAR Parts 43.7, 43.9, 91.7, 91.447,121.659, 121.663, 121.667, 121.683,

121.699 & 121.1545.
 Forms:
a. Request For Action (RFA) form. (SV 870-08-14- R0 as revised)
b. Maintenance Personnel Authorization (AWR) Form. (SV850-02-15 as
revised)
c. AMO’s applicable CRS.
 IOSA MNT 1.7.1.
6.0 DEFINITIONS:
6.1 Airworthiness Release (AWR) - is a process whereby maintenance reinstates an

aircraft's airworthiness status. AWR entries cover the period since the previous
release. Person signing the AWR certifies the following:
6.1.1 The work was performed and documented in accordance with the
requirements of GACAR /SV GMM.

3-0 AIRCRAFT
MAINTENANCE (3-6)
GENERAL 10 JAN 21
(GMM)
6.1.2 All items/tasks required to be inspected, were inspected by an authorized

person who determined that the work was satisfactorily completed.
6.1.3 All items/tasks were performed and signed off by qualified/authorized

personnel as required then reflected and properly closed in AMOS.
6.1.4 No known condition exist that would make the airplane un-airworthy.
6.1.5 The aircraft is in a safe condition for operation.
6.2 Aircraft Return To Service (RTS) - is a process whereby AMO reinstates an

aircraft's serviceability status after complete accomplishment of a certain maintenance
check work package. Person signing the RTS certifies the following:
6.2.1 The work was performed and documented in accordance with the
requirements of GACAR /SV GMM.
6.2.2 All items/tasks required to be inspected, were inspected by an authorized

person who determined that the work was satisfactorily completed.
6.2.3 All items/tasks were performed and signed off by qualified/authorized

personnel as required then reflected and properly closed in AMOS.
6.3 Information Entry - is an entry made by flight crew or maintenance person in the
action block of the maintenance log book with the complaint block reads "Nil" and
does not require AWR (e.g. Walk around Checks).
6.4 Maintenance - means aircraft/component inspection, overhaul, repair, replacement,

modification, test, or preservation. (Arrival walk around check/Departure walk around
check are not considered a maintenance activity/action).
6.5 Hangar Special Visit (HGR SPL V) - When an aircraft is brought to the hangar for
corrective action as declared by Planning for special or non-routine maintenance.
6.6 Authorized Person:
6.6.1 A person authorized as per GACAR Part 121.1545, Qualified by Maintenance

Organization (AMO) Certification Program and authorized by SVT Chief
Inspector (CI) to sign SV aircraft airworthiness release.
6.6.2 Institutions/agencies or individuals with limited certification/ Authorization

issued by GACA/AMO shall perform the following:
a. Release an aircraft in accordance with Saudia Airlines CAMP.

b. Indicate name, signature, date, Repair Station number.

3-0 AIRCRAFT
MAINTENANCE (3-6)
GENERAL 10 JAN 21
(GMM)
6.7 Spot check - An inspection or investigation that is carried out at random or limited to
a few instances.
6.8 Final Product Quality Inspection (FPQI) – Is a process/procedure conducted by SVT

inspection to verify that maintenance performed for SV aircraft post letter checks (A,
C or D including 20/36M and 12K) is IAW SVT standards:
6.8.1 Physical aircraft acceptance inspection to verify aircraft’s airworthiness, safety

and quality condition within reference to:
a. The check submitted work package.

b. All items/systems related or contradicting with the aircraft’s airworthiness.
c. All items/systems related or contradicting with the aircraft’s or passenger’s
safety.
d. All items related or contradicting with SV passenger’s convenience or SV
image and reputation.
6.8.2 Review/evaluate of accomplished DFP (Dirty Fingers Print) tasks.
6.8.3 Review/evaluate of accomplished tasks in AMOS APN 1, 1844 and 58.
6.8.4 Review/evaluate of all open and/or deferral items.
6.9 Maintenance Personnel Authorization Form (AWR) - Is a form (SV850-02-15) sent to

SVT Chief Inspector (CI) requesting aircraft AWR Authorization.
6.10 One Time Airworthiness Release (AWR) Authorization – An AWR Authorization

conferred to maintenance personnel to perform required AWR tasks for SV aircraft to
provide immediate relief of AOG situation. An AWR Authorization will be issued to
aircraft maintenance personnel who is trained/qualified on the same aircraft type to
perform required AWR task(s) on subject aircraft.
6.11 One Time Aircraft AWR and/or one-time Aircraft Maintenance Action Authorization
Request – Is an Email message sent to SVT Chief Inspector (CI) requesting One-Time
aircraft AWR and/or one time Aircraft Maintenance Action Authorization.
6.12 Aircraft Maintenance Personnel - Is a Trained/qualified aircraft maintenance person

on a particular aircraft. He shall use his signature, identification number and indicate
the date whenever he accomplished the task.
7.0 PROCESS:
7.1 Only qualified AMO’s technical personnel with an Airworthiness Release and
Inspection (RII/II) authorization approved by SVT Chief Inspector (CI) Returns SV
aircraft to service after A, C and D including 20/36M and 12K checks.

3-0 AIRCRAFT
MAINTENANCE (3-6)
GENERAL 10 JAN 21
(GMM)
7.2 Only qualified AMO’s technical personnel with an Airworthiness Release and
Inspection (RII/II) authorization approved by SVT CI performs AWR for SV aircraft
after A, C and D including 20/36M and 12K checks.
7.3 Only qualified AMO’s Technical personnel with an Airworthiness Release Approval
(AWR) by SVT CI releases an aircraft after any maintenance activity (action), (except
A, C and D including 20/36M and 12K checks).
7.4 SVT Aircraft Inspection (AI) and Maintenance Control Center (MCC) / Base
Maintenance Planning & Control (BMP&C) monitor/oversight all GMM policies,
processes and procedures implementation IAW GMM/ DPM chapter 7-14.
7.5 AMO issues certificate of release to service for SV aircraft after the completion of
letter maintenance checks or upon request from SVT CI.
7.6 AMO shall communicate directly with SVT CI via CI E-mail for Aircraft AWR /One-
time Aircraft AWR and/or one-time Maintenance Action Authorization.
7.6.1 All communication regarding Aircraft AWR /One Time Aircraft AWR and/or
one time Maintenance Action Authorization request and approval shall be
accomplished via SVT CI Email (sva_inspection@saudia.com
/mhkaaki@saudia.com).
7.6.2 For GACA Non-Certified AMO or GACA Not Type Rated AMO, the One
Time AWR or the One Time Maintenance Action approval shall be granted by
GACA PMI first then to be granted by SVT CI subsequently.
7.6.3 SVT CI shall inform the requestor of the Aircraft AWR /One- Time Aircraft
AWR and/or onetime Maintenance Action Authorization approval/disapproval
via CI E-mail.
7.6.4 The Authorization requester shall:
a. Upon receipt of Aircraft AWR/ One Time Aircraft AWR and/or one time
Maintenance Action Authorization approval, accomplish the tasks IAW
related manual references.
b. The person who is authorized for the One Time Aircraft AWR and/or one-
time Maintenance Action Authorization shall perform the specific required
task only.
c. One Time Aircraft AWR and/or one-time Maintenance Action

Authorization will be limited to the granted task and become voided upon
task completion.

3-0 AIRCRAFT
MAINTENANCE (3-6)
GENERAL 10 JAN 21
(GMM)
d. Record the aircraft AWR and/or Maintenance Action Authorization in the

aircraft maintenance logbook and the maintenance shift turnover logbook
(as applicable) indicating that this aircraft AWR and/or Maintenance
Action Authorization was accomplished IAW granted One-Time
Authorization.
7.7 SVT CI handles the AWR authorization extend, suspension, revocation, reinstating or
cancellation.
7.8 Final Product Quality Inspection (FPQI) and aircraft package review may be
performed by SVT AI before aircraft Returned/released to service (by AMO) after A,
C or D including 20/36M and 12K Check or when requested by SVT CI.
8.0 PROCEDURES:
8.1 After any line maintenance or HGR SPV maintenance activities, AMO certified,
qualified and authorized person shall examine the aircraft documents (e.g. Routine
Cards, Work Orders, Aircraft Log Book, MEL, CDL, NEF and All open items IAW
AMOS APN 1, APN 1844) for completeness, sign off, proper justification, validity
and accountability then perform the following:
8.1.1 Aircraft Walk around check (WAC).
8.1.2 Document/Record the airworthiness release in the appropriate form, (Aircraft

maintenance Logbook which shall be reflected clearly in AMOS related work
order) affix ID number (MALAC. Etc.), sign, write date and time in the
release to service block.
8.2 After aircraft A, C or D including 20/36M and 12K checks, AMO certified, qualified
and authorized Technical personnel shall examine the aircraft documents (e.g.
Routine Cards, Work Orders, Aircraft Log Book, MEL, CDL, NEF and All open
items IAW AMOS APN 1, APN 1844 and related work package(s) in APN 58) for
completeness, sign off, proper justification and accountability then perform the
following:
8.2.1 Aircraft Walk around check (WAC)
8.2.2 Document/Record the airworthiness release in the appropriate form. (Aircraft

maintenance Logbook):
a. In the complaint block subject write: airworthiness release.

b. In the complaint block write: Nil
c. In the action block write: aircraft airworthy released after A, C or D check
etc. accomplished in according with (IAW) GMM 3-6 and GACAR
121.1545. signing by his inspection stamp or his organization identification
number.
3-0 AIRCRAFT
MAINTENANCE (3-6)
GENERAL 10 JAN 21
(GMM)
Note:
All deferred work orders related to aircraft structural damages (Temporary

Repairs, dents, buckles, … etc.) in fuselage, wings, empennage, engines,
nacelles and landing gears shall be transferred to the Aircraft Maintenance
Logbook (AML) for cockpit and maintenance crew awareness and Info.
Assuring that both logbook entry and work order remain open until permanent
closure (action) is conducted.
8.3 Final Product Quality Inspection (FPQI) and aircraft package review may be
performed by SVT Aircraft Inspection (AI) before aircraft released to service (by
AMO) after A, C or D including 20/36M and 12K Check or when requested by SVT
Chief Inspector (CI).
8.3.1 The AMO shall confirm the following requirements for SVT AI to conduct the
Final Product Quality Inspection:
a. Full accomplishment of all maintenance activities plus all related work

package are closed.
b. A minimum of eight hours (Daytime if aircraft is parked outside HGR.) is
needed to comply with SVT AI. (For C, MID or D check only).
c. No maintenance activities while SVT FPQI is being conducted.
8.3.2 All observed defects/non-compliances will be recorded in a request for action

(RFA) form (SV870-08-14- R0).
8.3.3 All issued RFA’s will be sent to AMO for rectifications.
8.3.4 All raised RFA’s will be evaluated by SVT AI after being accepted by AMO
inspection.
8.3.5 AMO NRC’s and/or AMOS work orders numbers shall be generated (to be
recorded in the RFA) against all raised RFA’s by in site SV planner.
8.3.6 AMO’s brief corrective action write ups with applicable reference shall be
reflected in the RFA’s.
8.4 AMO shall fill out and submit Maintenance Personnel Authorization Form (AWR)
(SV850-02-15) of trained/qualified maintenance personnel accompanied with
following prerequisites to SVT CI to obtain AWR authorization:
a. Valid AWR training or equivalent.

b. Copy of aircraft(s) qualification.
c. Copy of valid CAA license.
d. All regulatory training as indicated in table I.
e. Minimum of consecutive 3 years’ experience in the maintenance field.
3-0 AIRCRAFT
MAINTENANCE (3-6)
GENERAL 10 JAN 21
(GMM)
8.5 SVT CI shall retain all updated lists for approved AWR authorizations.
Note:
All lists shall be updated by AMO and sent to SVT CI during the first week of every
Gregorian month (for approval when update required).
8.6 When AWR authorization is suspended/revoked/ cancelled or Re-instated:
8.6.1 SVT CI shall inform the inspection authorization holder’s organization via
Email.
8.6.2 AWR authorization holder should seize all AWR practices and activities
immediately.
8.6.3 The AWR authorization suspension period is determined by SVT CI.
8.6.4 After suspension period elapses, SVT CI evaluates and decides to Re-instate or
revoke the AWR authorization.
8.6.5 When AWR authorization is revoked by SVT CI, one complete year must be
elapsed before Re-applying again.
8.7 SVT AI shall conduct continuous random spot checks to monitor/oversight all aircraft
airworthiness release practices and activities.
8.7.1 If findings/defects detected, SVT AI will raise Requests for Action (RFA)
(SV870–08–14 form as revised).
Note: All raised RFAs by SVT AI shall be treated as AMO Inspection Call Back.
8.7.2 AMO shall rectify findings/defects and submit the answers/rectifications to

SV Technical before aircraft back to service.
8.7.3 SVT AI evaluates the answers/rectifications then re-raise the findings/defects

to be rectified if rejected indicating the rejection reason.
8.8 Aircraft Certificate of release to Service (CRS) handling:
8.8.1 At the completion of any A, C or D including 20/36M and 12K Check, AMO
shall ensure that they have a clear, concise, legible records of the work
performed.
Note: AMO should retain all records necessary to prove that all requirements have
been met for the issuance of a certificate of Return to service.

3-0 AIRCRAFT
MAINTENANCE (3-6)
GENERAL 10 JAN 21
(GMM)
8.8.2 AMO shall issue aircraft certificate of Return to service (CRS) after
completion of any A, C or D including 20/36M and 12K Check accomplished
for SV aircraft.
8.8.3 The certificate of release to service shall be issued and approved by an AMO
authorized person (by one of the SVAWR authorized) / qualified AMO’s
technical personnel with an Airworthiness Release Approval by SVT CI.
8.8.4 Any AMO’s Technical personnel (with SV AWR authorization) who certifies
SV aircraft for Return to service after accomplishment of any A, C or D
including 20/36M and 12K Check shall fill out the Certificate of Release to
service Form with the following data:
a. The aircraft make, Model, Registration, customer name, operator name,

contract number implemented Maintenance/Inspection program (Rev &
date), out of service date and Return to service date.
b. A brief description of the work performed (with cross-reference to the

work package number which contains full details of performed
maintenance.
c. Enter the statement “the aircraft identified above was repaired and
inspected in accordance with regulations of the General Authority of Civil
Aviation and is approved to return to service as per the requirements of
GACAR part 43 and the inspection program GACAR par 121.667”.
d. His name, signature, GACA/CAA license or organization identification

number and the date of entry.
e. Provide SV Technical with a signed and dated list of the carried Over
items.
8.8.5 AMO shall issues three copies of the approved Certificate of Release; the
original copy shall be maintained with in the aircraft package, A copy shall be
sent to SVT Manager Aircraft Inspection via email
(SVA_INSPECTION@saudia.com) and the third copy shall be inserted with
in the aircraft logbook.
8.9 For One-Time Aircraft Airworthiness Release and/or one-time Maintenance Action
Authorization:
8.9.1 Upon receipt of AMO’s request (via email: sva_inspection@saudia.com) for

One-Time Aircraft AWR and/or one-time Maintenance Action Authorization,
SVT CI shall ensure AMO’s request includes the following:
a. Name of the applicant (technician name).

3-0 AIRCRAFT
MAINTENANCE (3-6)
GENERAL 10 JAN 21
(GMM)
Note: The aircraft maintenance personnel must be qualified for the respective
aircraft type for AWR Authorization.
b. Copy of the maintenance person qualification.
c. Scope of requested authorization.
d. For GACA Non-Certified AMO or GACA Not Type Rated AMO, the
One-Time AWR or the One Time Maintenance Action approval shall be
obtained/granted by GACA PMI first then to be granted by SVT CI
subsequently.
8.9.2 If the request accepted by the SVT CI, he shall Grant One Time Aircraft AWR
and/or one-time Maintenance Action Authorization initial approval to the
requester by Email (as required).
8.9.3 If the request rejected by SVT CI, he shall send the rejection to the requester
indicating the reason of rejection via email.
8.9.4 SVT Inspector can release SV aircraft post any maintenance check or post
aircraft’s new delivery after obtaining a one-time authorization from SVT CI
for extraordinary situations only.
Note: The One Time Aircraft AWR and/or one-time Maintenance Action Authorization is
limited to the subject aircraft described in the E-mail and becomes invalid upon AWR
and/or one-time Maintenance Action completion.
Table I
Regulatory Training Recurrent

Human Factor Awareness 2 Years
SFAR 88 (Fuel Tank Safety Awareness) 2 Years
Hazard Materials 2 Years
SV GMM 2 Years
*****

3-0 AIRCRAFT
MAINTENANCE (3-7)
REV. 03 MANUAL
(GMM)
3-7 MAINTENANCE FLIGHT EVALUATION (MFE)
1.0 PURPOSE:
To establish the policies and process for handling Maintenance Flight Evaluation (MFE).
2.0 POLICY:
2.1 Not to deviate from this process without express concurrence of the process owner.
2.2 That the requirements of this GMM shall be adhered to by all personnel performing
maintenance on SV fleet.
2.3 That an MFE does not supersede MEL/CDL or relieve an AOG (aircraft on ground)
situation.
2.4 That an MFE shall only be used for initial Log-book write up on specific system fault
/ malfunction which cannot be duplicated on the ground , but may be evaluated in
flight.
2.5 That an MFE is considered valid, when accepted and signed by the Operating
Captain.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 MFE form TSV 82-301.
6.0 DEFINITIONS:
For the purposes of this section, the following definitions apply:
6.1 MFE form: A form # (82-301- as revised) used to assist maintenance in

troubleshooting for in-flight evaluation of system fault/malfunction that cannot be
duplicated on ground.
3-7 MAINTENANCE FLIGHT EVALUATION (MFE) PAGE 1 OF 2

3-0 AIRCRAFT
MAINTENANCE (3-7)
REV. 03 MANUAL
(GMM)
6.2 Initial Logbook write up: System fault malfunction reported for the first time with no
previous history for at least one month.
6.3 The MFE form is primarily intended to assist in preventing un-acceptable removal of
parts that could be serviceable.
7.0 PROCESS:
7.1 MFE shall not supersede MEL/CDL or relieve an AOG (aircraft on ground) situation.
7.2.1 Coordinate with maintenance control center (MCC) to perform MFE.
7.2.2 Advise maintenance control center (MCC) of MFE findings.
7.2.3 Perform corrective action as required and update logbook plus AMOS.
7.3.1 Advises AMO about the existence of the MFE.
7.3.2 Coordinate with the concerned departments, as necessary.
7.3.2 Advises AMO about the existence of the MFE.
7.3.3 Review / Evaluate MFE results for further troubleshooting and/or action
required to resolve the fault.
8.0 PROCEDURES:
*****
3-7 MAINTENANCE FLIGHT EVALUATION (MFE) PAGE 2 OF 2

3-0 AIRCRAFT
MAINTENANCE(3-8)
REV. 03 MANUAL
(GMM)
3-8 TEST FLIGHT
1.0 PURPOSE:
To establish policies and processes for identifying Test Flight request and set-up, procedure
for Test Flight.
2.0 POLICY:
2.3 To conduct Test Flights:
2.3.1 In accordance with defined AMM / SV Maintenance Program or Engineering

requirements.
2.3.2 Post “D” check.
2.4 To sign a "conditional airworthiness release” prior to performing a Test Flight.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4.3 Integrated Operation Control Center (IOCC)
 Aircraft Maintenance Manual (AMM).
3-8 TEST FLIGHTS PAGE 1 OF 4

3.0 AIRCRAFT
MAINTENANCE(3-8)
GENERAL 10 JAN 21
(GMM)
 SV Maintenance Program.
6.0 DEFENITIONS:
6.1 Test Flight Alert: Email message sent to the concerned department and other concerned
AMO addresses by the organization requesting the test flight as soon as a maintenance
ready time is established.
6.2 Conditional airworthiness release: A onetime airworthiness Release for Test Flight
purposes IAW Airworthiness Release GMM Chapter 3-6 as follows:
6.2.1 For post (D) check, Test Flight, qualified / authorized Inspector (by SVA Chief
Inspector) writes the reason for the Test Flight and the statement "aircraft is
released for Test Flight only" in the first available Aircraft Log-book Sequence.
6.2.2 For reasons other than those specified within item 6.2 above, Approved
Maintenance Organization AMO qualified personnel, write the reason for the
Test Flight and the statement "aircraft is released for Test Flight only" in the
first available aircraft Logbook Sequence.
6.2.3 The Conditional Airworthiness Release covers the period since the previous
release, and it expires upon the Test Flight termination.
6.3 AMM: Aircraft Maintenance Manual.
6.4 Maintenance Ready Time (MRT): The time when the affected aircraft will be ready
for departure. When calculating MRT you must insure that all maintenance activities
will be completed one hour prior to the MRT in order to provide sufficient time for
Flight Crew to perform the required Pre-Flight checks.
6.5 Test Flight Set-up Request: email sent by SVT MCC as applicable to IOCC and other
concerned organizations requesting Set-up of Test Flight.
6.6 Test Flight Set-Up Message: Email message sent by MCC/IOCC to all concerned
organizations confirming Test Flight set-up.
7.0 PROCESS:
7.1.1 Call for test flight indicating the reason and obtaining SVT MCC approval.
3.0 AIRCRAFT
MAINTENANCE(3-8)
GENERAL 10 JAN 21
(GMM)
7.1.2 Ensure all test flight results and findings are recorded in the AML.
7.1.3 AMO perform airworthiness release for test flight.
7.2.1 Ensures AMO is adhering to SAUDIA Test Flights Policies and procedures.
7.2.2 Coordinate with IOCC for intended Test Flight setup.
7.2.3 Ensures Conditional Airworthiness Release is reflected in AML.
8.0 PROCEDURES:
*****

3.0 AIRCRAFT
MAINTENANCE(3-8)
GENERAL 10 JAN 21
(GMM)

3-0 AIRCRAFT
MAINTENANCE (3-9)
REV. 03 MANUAL
(GMM)
3-9 MAINTENANCE FERRY FLIGHT SPECIAL PERMITS
1.0 PURPOSE:
To establish the policies and process to identify the requirement for maintenance ferry flight.
2.0 POLICY:
owner.
2.3 Not to ferry any aircraft that has been involved in an accident or incident or cannot
meet applicable airworthiness requirements until release has been obtained from
GACA and Safety, Aviation Security & Quality (SASQ).
2.4 To sign a "Conditional Airworthiness Release" prior to performing a ferry flight.
2.5 To ferry an aircraft (only after obtaining GACA permit) that cannot meet applicable
airworthiness requirements to a base where modifications or permanent repairs can be
performed.
2.6 That only essential personnel for the operation of the aircraft shall be carried aboard.
2.7 That aircraft must be inspected by a GACA certified mechanic and certified airworthy
for the intended flight.
2.8 That the ferry permit must be accepted by the pilot in command and placed inside the
aircraft black folder during flight.
2.9 That SV Fight Operations (FO) to fly the aircraft IAW Aircraft Flight Manual (AFM)
procedures and OpsSpec D84 and any special conditions.
2.10 To follow AFM safe operating weight, runway and take off limitations when
operating an aircraft with one engine inoperative.
3.0 PROCESS OWNER:
3-9 MAINTENANCE FERRY FLIGHT SPECIAL PERMIT PAGE 1 OF 6

3-0 AIRCRAFT
MAINTENANCE (3-9)
REV. 03 MANUAL
(GMM)
4.0 APPLICABILITY:

4.2 SV Integrated Operation Control Center (IOCC)
 GACAR Parts 21.179(c), 121.143, 91.301 and 91.443.

 SAUDIA – GACA 121 Operation Specifications Part D84.
 GACA eBook Reference Vol 5, Ch 8, sec1.
6.0 DEFENITIONS:
6.1 Maintenance ferry flight: Special non-revenue ferry flight authorized under
Operations Specifications (D84).
6.2 Accident: Refer to GMM chapter 6-14 (Accidents, Incidents & Events).
6.3 Incident: Refer to GMM chapter 6-14 (Accidents, Incidents & Events).
6.4 Conditional Airworthiness Release: Release of an aircraft which does not meet the
applicable airworthiness conditions for revenue flight but is safe to fly to a base where
repairs can be accomplished.
6.5 Maintenance Ferry Permit Authorization: Letter or email that approves the ferry
flight, and is authorized by:
a. GM Aircraft Maintenance Safety & Quality (AMS&Q)
b. Flight Operations (FO) in accordance with (IAW) their policies and procedures.
c. GACA.
6.6 Aircraft Flight Manual (AFM): A separate manual, acceptable to the Authority,
containing normal, abnormal and emergency procedures, checklists, limitations,
performance information, details of the aircraft systems and other material relevant to
the operation of the aircraft.

3-0 AIRCRAFT
MAINTENANCE (3-9)
REV. 03 MANUAL
(GMM)
7.0 PROCESS:
7.1 SVT Maintenance Control Center (MCC) shall:
7.1.1 Request maintenance ferry flight from SVT Aircraft Maintenance Safety &
Quality (AMS&Q) and Integrated Operation Control Center (IOCC) when
required.
7.1.2 Coordinate with Integrated Operation Control Center (IOCC) for maintenance
ferry flight permit requirements.
7.2 IOCC shall coordinate with the concerned department to handle the ferry flight permit
request IAW their policies and procedures and obtain the concurrence of flight setup.
7.3 SVT AMS&Q shall:
7.3.1 Coordinate with GACA to obtain special flight permit for the release of the
aircraft for a ferry flight.
7.3.2 Provide MCC with GACA Authorization for Special Flight Permit.
7.4 SVT MCC shall coordinate with the Approved Maintenance Organization (AMO) for
the ferry flight IAW GACA authorization.
7.5 AMO shall comply with conditional airworthiness release.
8.0 PROCEDURES:
8.1.1 Request maintenance ferry flight from SVT Aircraft Maintenance Safety &
Quality (AMS&Q), and Integrated Operation Control Center (IOCC) when
required, via email.
8.1.2 Coordinate with Integrated Operation Control Center (IOCC) for maintenance
ferry flight permit requirements.
8.2 IOCC shall coordinate with the concerned department to handle the ferry flight permit
request IAW their policies and procedures and obtain the concurrence of flight setup.
8.3 SVT AMS&Q shall:
8.3.1 Coordinate with GACA via email to obtain special flight permit for the release
of the aircraft for a ferry flight.
8.3.2 Provide MCC with GACA Authorization for Special Flight Permit.

3-0 AIRCRAFT
MAINTENANCE (3-9)
REV. 03 MANUAL
(GMM)
8.4 SVT MCC shall coordinate with the Approved Maintenance Organization (AMO) for
the ferry flight IAW GACA authorization.
8.5 Approved Maintenance Organization (AMO) shall comply with the following IAW
SAUDIA – GACA 121 Operation Specifications Part D84:
8.5.1 Conditional Airworthiness Release as follow:
a. For Airworthy Aircraft:
 Statement should be used when the aircraft is released under GACAR

Part 21.179(a)(2) for Aircraft Delivery (Airworthy).
 Write in the complaint block:

NIL
 Write in the action block:

“Aircraft walk around check C/W, aircraft airworthy released as per
GMM 3-6. Aircraft found in safe condition for the intended ferry
flight. Ref GACAR OPSPECS A510, GMM 3-6, 3-9 and GACA
special permit # …….”
Note:
The statement” Ref GACAR OPSPECS A510” used for aircraft new
delivery only.
b. For Un-Airworthy Aircraft:
 Statement should be used when the aircraft is released under GACAR

Part 21.179(a)(1) for Aircraft Maintenance (Un-Airworthy).
 Write in the complaint block:

NIL
 Write in the action block:

“Aircraft physical inspection C/W. aircraft found in safe condition for
the intended ferry flight. Ref to GMM 3-9 & and GACA special permit
# …….”
 Two aircraft logbook sequences shall be initiated exactly as the

following example:
1. In the complaint block, state: (During A-9 Maintenance Check 2.0”

crack found in fuselage skin strap at stab. Compartment LH
between B. Sta. 2268 and 2293).

3-0 AIRCRAFT
MAINTENANCE (3-9)
REV. 03 MANUAL
(GMM)
2. In the action block, state: (EA# K53-A10026 issued and

accomplished for a temporary repair and valid for one ferry flight
leg under certain circumstance as stated in the EA to conduct
permanent repair at Jed. Main base).
3. In the complaint block, state: (NIL).
4. In the action block, state: (Aircraft physical inspection C/W.

aircraft found in safe condition for the intended ferry flight. Ref. to
GMM 3-9 & and GACA special permit # …….).
Note: a qualified, authorized technician only can sign the logbook

entries.
8.5.2 Obtain pilot in command signature on the permit.
8.5.3 Inspecting the operative engines and determining their condition for an
airplane with one engine inoperative.
8.5.4 Ensure the aircraft is in compliance with all applicable Airworthiness

Directives in order to conduct the ferry flight.
8.5.5 Ensure a copy of Operation Specifications D84 (as revised) is carried on board
the aircraft when operating under a special flight permit and placed inside the
aircraft black folder.
*****

3-0 AIRCRAFT
MAINTENANCE (3-9)
REV. 03 MANUAL
(GMM)

3.0 MAINTENANCE
PROCEDURES (3-10)
GENERAL 05 AUG 21
(GMM)
3-10 AIRCRAFT MAINTENANCE RECORD STORAGE
1.0 PURPOSE:
To describe the policies and process for the storage of the maintenance records generated as a
result of the maintenance performed on SAUDIA aircraft, engines, and components.
2.0 POLICY:
2.2 In case of contractor handling technical record storage, SVT Base Maintenance Planning
& Control (BMP&C) remain ultimate responsible for the policy procedure, content and
retain of these record 24/7 access must be granted.
2.3 That the requirements of this GMM chapter/section shall be incorporated in appropriate
AMO manual as required.
2.4 To retain and store aircraft maintenance records in accordance with regulatory
requirements and must be made available for inspection by GACA representative.
2.5 Unless otherwise stated here-in; retain and store the records of the last complete overhaul
until the work is superseded by work of equivalent scope and detail:
2.5.1 Total time in service (hours, calendar time and cycles, as appropriate) of the
aircraft, engines and all life-limited components. Engines, APU LLP’s and
Components shall be supported by:
a) Documentation certify date install on aircraft & COC (EASA form 1 or FAA
form 8130-3 TSN, CSN, TSO and CSO for hard time & Life Limited parts.
b) TSN, CSN and date of manufacture for On condition and condition monitor
parts.
c) Each Airframe, Engine, APU life limited components shall by supported by

documentations necessary to demonstrate Back-To-Birth traceability.
2.5.2 Current status of compliance with all mandatory continuing airworthiness

information.
2.5.3 Appropriate details of modifications, AD’s, SB’s and repairs shall include:
3-10 AIRCRAFT MAINTENANCE RECORD STORAGE PAGE 1 OF 12

3.0 MAINTENANCE
PROCEDURES (3-10)
GENERAL 05 AUG 21
(GMM)
a) Modification, AD’s. and SB’s materials, kits certificates from vendors

(suppliers).
b) Repairs, Structure damages action shall be referenced to appropriate Manuals

or SRM references:
I. Manual / SRM revision number and date,
II. Manual reference, Pages,
III. NDT report & NDT manual reference.
c) Dent & Buckle chart.
d) Any repair outside the scope, limit of SRM shall be supported by FAA 8110-3
or 81009-3 or EASA form 1 or the equivalent certifications by the civil aviation
authority by the state of design has been approved.
2.5.4 Time in service (hours, calendar time and cycles, as appropriate) since last overhaul
of the aircraft, engines or its components subject to a mandatory overhaul life shall
be supported by documentation certify date install on aircraft & COC (EASA form
1 or FAA form 8130-3 TSN, CSN, TSO and CSO for hard time.
2.5.5 Current aircraft status of compliance with the maintenance program.
2.5.6 Retain items 2.5.1 thru 2.5.5 for a minimum of 90 days after the aircraft, engine
and component to which they refer, has been sold out or returned to the owner.
2.5.7 Detailed maintenance records to show that all requirements for signing of a
maintenance release have been met:
a) Production planning audit acknowledgment.
b) Inspection audit acknowledgment.
c) Quality control audit acknowledgment.
2.5.8 Item 2.5.7 shall be retained and can be discarded 3 months after Aircraft sold out
or returned to the owner.
2.5.9 The records specified in item 2.5 shall be retained and transferred with the Aircraft
at the time the Aircraft is sold/ return to owner IAW GACAR 121.703.
2.6 To have a record system that ensures the fulfilment of operational requirements is
documented and retained.
2.7 Aircraft and Engine Maintenance Records are located in building 202, SAUDIA City Villa
NW 2-4 and JPC, all designated areas shall be kept in dry, locked and restricted to
authorized personnel only.

3.0 MAINTENANCE
PROCEDURES (3-10)
GENERAL 05 AUG 21
(GMM)
2.8 For new/overhaul Engine or APU to be installed on aircraft shall have all necessary
documents for record purpose such as serviceable tag, FAA 8130-3 / EASA Form 1
certificates indicating TSN, CSN / TSO, CSO Hours / Cycles, list of all modules P/N &
S/N supported by FAA 8130-3 / EASA form1 certificate, indicating TSN, CSN / TSO,
CSO Hours / Cycles and Life Limited Parts (LLP) status and any restriction condition.
2.9 For new/overhaul Landing Gear to be installed on aircraft shall have all necessary
documents for record purpose such as serviceable tag, FAA 8130-3 / EASA Form1
certificates indicating TSN, CSN / TSO, CSO, Hours / Cycles, list of life limited parts
(LLP) P/N & S/N supported by FAA 8130-3 / EASA Form1 certificates, indicating TSN,
CSN / TSO, CSO Hours / Cycles and Life Limited Parts (LLP) status and any restriction
condition.
2.10 For any modification / Repair occurred shall have witness of all used materials P/N and
certificates for record purpose.
2.11 For engine rebuilt by the manufacturer or by AMO approved by the manufacturer, and
grants zero time to an engine rebuilt, a new maintenance record maybe used, without
previous operating history, when signed statement of the date the engine was rebuilt has
been provided, each change made as required by ADs; and each change made in
compliance with manufacturer’s service bulletins, if the entry is specifically requested in
that bulletin.
2.12 That in the event of Temporary Change of Aircraft Operator, aircraft maintenance records
should be made accessible to the new operator.
3.0 PROCESS OWNER:
The owner of this process is SVT Base Maintenance Planning & Control (BMP&C).
4.0 APPLICABILITY:

 GACAR Parts 25, 91.461, 121.699, 121.703, 121.1537, 121.1541 and 121.1565.
 GMM 3-16 / 7-10.
 CAAS MOE Ref. 2.14.
 IOSA MNT 1.7.1, 1.8.1, 3.1.1, 3.1.2, 3.2.2 & 3.4.1.
 SV 17-001 (Maintenance Tasks Auditing Checklist).
 SV 17-002 (Received Packages Auditing Checklist).

3.0 MAINTENANCE
PROCEDURES (3-10)
GENERAL 05 AUG 21
(GMM)
 SV 17-003 (Oversight list of Shop Record).

 SV 17-004 (Record Transfer Form).
 SV 17-005 (Temperature and Humidity Data Sheet).
 SV 17-006 (Record Receiving Form).
 SV 17-007 (Record Storage Form).
6.0 DEFINITIONS:
For the purpose of this section following definitions apply:
6.1 Maintenance Record - Technical documents (cards, forms, logbooks, worksheets,

generated forms, etc.) that records maintenance/inspection (i.e., what, when and by whom)
performed on Saudia aircraft, engines and components containing the original signature,
and date.
6.2 Rebuilt engine is a used engine that has been completely disassembled, inspected, repaired
as necessary, reassembled, tested, and approved in the same manner and to the same
tolerances and limits as a new engine with either new or used parts. However, all parts used
in it must conform to the production drawing tolerances and limits for new parts or be of
approved oversized or undersized dimensions for a new engine.
6.3 Record Listings: Following types of the record make record listings;
6.3.1 Record required to be sent to, and maintained include following:

a) Scheduled maintenance checks. (ISC, Weekly, Bi-weekly, A, B, C, D checks,
special visit and all line work packages and maintenance activities).
b) Aircraft Maintenance and Cabin Log books original sheets.
c) Completed aircraft maintenance, performance and cabin log books.
d) Engineering Directives (EDs), including materials certificates, reports such as

NDT, meteorology lab etc.
e) Engineering Orders (EOs), including materials and kits certificates, reports

such as NDT, meteorology lab etc.
f) Engineering Authorizations (EAs) or Engineering Repairs (ERs), including

materials certificates, reports such as NDT, meteorology lab etc.
g) Work Order (original copy)/ Non-Routine Cards, issued for scheduled or

unscheduled maintenance/inspection task, materials certificates, reports such as
NDT, meteorology lab etc.
h) SVM forms (as required) and completed AMOS generated forms.

3.0 MAINTENANCE
PROCEDURES (3-10)
GENERAL 05 AUG 21
(GMM)
i) Supported reports such as NDT, fluid sampling reports, Lab, weighing,

compass swing, ETOP compliance report, engine runs, test flights etc.
j) Burn certificates as outlined in GACAR Part 25 for cabin interiors and cargos
as follow:
 Seat cushions, back rest cushions
 Dress covers
 Carpets
 Curtains
 Refurbish surfaces
 Cargo linings
k) Shop Orders, including shop findings, corrective actions such as repair,

overhaul or refurbish, mechanic / Inspector sign off of the work, certificate of
compliance FAA 8130-3 or EASA Form1.
l) Build On / Off List: Is used to provide listing of life limited items like modules,
and some sub-assemblies that are serialized to control items to track hard time
(Hours and Cycles) components/modules.
m) Serviceable/unserviceable Parts tag for Engine/APU: This tag identifies

serviceability of Engine/APU. This tag is attached to the certificate of
compliance FAA 8130-3 or EASA Form1, copy of engine/APU log book, when
completed by AMO is also retained by AMO.
n) Repair Order: Is a form used to track the product's maintenance record. The
form is completed for routine or non-routine maintenance work as directed by
the Pilot-in-Command. The form is not needed when a purchase order on
contract exists. This form also includes space for preliminary Inspection
findings and hidden damage finding and to provide a release to service.
o) Component maintenance records: All records generated during component

maintenance are retained by the respective shop planning. The respective shop
planning route all records to SVT BMP&C for storage or may kept all records
and make them accessible for oversight from SVT BMP&C / auditor.
p) Engine Maintenance Records: All records generated during the engine

maintenance are retained by the AMO. The records may be segregated by
module and serial number when applicable. Once the modules are assigned to
build one engine, then the respective paperwork is collected to make one work
package per engine. The respective AMO route all records to SVT BMP&C for
storage or may keep all records and make them accessible for oversight from
SVT BMP&C / auditor.
q) Supplemental Type Certificates (STC).

3.0 MAINTENANCE
PROCEDURES (3-10)
GENERAL 05 AUG 21
(GMM)
r) Component Change or record S/N on and off cards. And Components repair,
including certificates FAA 8130-3 or EASA Form1.
s) AD Compliance status, including the date, methods of compliance and material

kits certificates as applicable.
t) Maintenance Summary Records (times, dates and cycles) for life limited parts.
including certificates FAA 8130-3 or EASA Form1 with TSN, CSN, TSO, CSO
as applicable.
u) Data Supporting Compliance with Ads/Rule Changes including material kits

certificates as applicable.
v) Substantiated data for major repair / major alteration including FAA 8110-3 or
81009-3 or EASA form 1 or the equivalent certifications by the civil aviation
authority by the state of design has been approved.
w) Flight recorders data.
x) Major Repair and Major Alteration.
y) Weight and Balance records.
6.3.2 Performance logbook yellow pages and completed performance logbooks.
6.4 Retention and disposals of records are as follows:
6.4.1 ISC and Daily Line paperwork – discard 3 months after Aircraft sold out or returned
to the owner.
6.4.2 Weekly / Bi-weekly Checks – discard documents 3 months after Aircraft sold out
6.4.3 A / C Check, Ramp Check – store safely per tail no. and discard the work package
3 months after Aircraft sold out or returned to the owner.
6.4.4 D Check package – store safely per tail no., scan package after D check
accomplishment (for review/reference) and discard the work package 3 months
after Aircraft sold out or returned to the owner.
6.4.5 Aircraft Maintenance Log – scan and discard the log sheets 3 months after Aircraft
sold out or returned to the owner.
6.4.6 Aircraft Performance Log – scan and discard the log sheets 3 months after Aircraft
sold out or returned to the owner.

3.0 MAINTENANCE
PROCEDURES (3-10)
GENERAL 05 AUG 21
(GMM)
6.4.7 Cabin Logbook – scan and discard the log sheets 3 months after Aircraft sold out
6.4.8 Engineering Directives (ED) – retain copies with other related documents and
discard 3 months after Aircraft sold out or returned to the owner. For ED related to
AD should be handled as Engineering Order.
6.4.9 Engineering Order (EO) - retain & scan closed EO document, along with other
related correspondence (i.e. AD, SB, STC) and material kits certificates, separately
by EO number. Discard 3 months after Aircraft sold out or returned to the owner.
6.4.10 Work Order (WO) / Non-Routine Cards (NRC) scan and discard the 3 months after
Aircraft sold out or returned to the owner.
6.4.11 Miscellaneous Aircraft Maintenance Documents – same as NRCs above (6.4.10).
6.4.12 Aircraft, engine and component maintenance records discard 3 months after
Aircraft sold out or returned to the owner.
7.0 PROCESS:
7.1 SVT Base Maintenance Planning & Control (BMP&C) shall:
7.1.1 Identify the received technical records and fill SV 17-006 form and ensure that the
records are not exposed to unauthorized change or alteration.
7.1.2 Review the received packages at Saudia facility as per SV 17– 002.
7.1.3 Ensure the received work packages has SV 17-001 Maintenance Records Auditing
Checklist signed and stamped by the assigned planner.
7.1.4 Ensure periodic maintenance and housekeeping of the record’s storage and
building. The storage must be kept in a good condition to protect the records against
environmental damage such as dust, water, humidity, etc.
7.1.5 Maintain, archive, and store completed maintenance records and fleet historical
maintenance data, in locked and restricted to unauthorized personnel.
7.1.6 Ensure the integrity of the received records:

a. Accurate and free from error or defect.
b. Consistent with GMM 3-10.
c. Unmodified and never changed in form without approval.
d. Used only by authorized people using authorized processes.

3.0 MAINTENANCE
PROCEDURES (3-10)
GENERAL 05 AUG 21
(GMM)
7.1.7 Ensure the package location match the assigned location in form SV 17-006 and
SV 17-007 for easy retrieval and retention.
7.1.8 Review the records retention period as per 6-4 and submit the list of disposed
records to MGR Technical Record for approval. Once approved, the records will
be permanently destroyed.
7.1.9 Ensure the availability of softcopy for each record. The softcopy must be stored in
two locations, SAUDIA One Drive and Technical Records Hard Disk. The One
Drive is owned by SAUDIA Information Technology (IT) Division and as per
SAUDIA IT’s procedures, all SAUDIA servers are periodically backed-up to avoid
loss of vital data and records.
7.1.10 Oversight the technical records and shop records stored at SAEI to ensure that
maintenance work packages, forms, shop order and Repair Order are in compliance
with SV 17 - 001 and SV 17 – 003 forms.
7.1.11 Comply with operational records standardized processes mentioned in GMM 3-10
policy.
Note: For documented standardized processes for management and control of

maintenance records, refer to GMM 3-16/7-10.
7.1.12 Keep record data contains all the information about aircraft maintenance record
storage per GACAR Parts 121.699 and 121.703:
a. Total time in service (hours, calendar time and cycles, as appropriate) of the
aircraft, engines and all life-limited components.
b. Current status of compliance with all mandatory continuing airworthiness

Information.
c. Appropriate details of modifications and repairs.
d. Time in service (hours, calendar time and cycles, as appropriate) since last
overhaul of the aircraft, engines or its components subject to a mandatory
overhaul life.
e. Current aircraft status of compliance with the maintenance program.
f. Retain items a thru e for a minimum of 90 days after the aircraft, engine and
component to which they refer, has been sold out or returned to the owner.
g. Detailed maintenance records to show that all requirements for signing of

maintenance release have been met.

3.0 MAINTENANCE
PROCEDURES (3-10)
GENERAL 05 AUG 21
(GMM)
h. Item g shall be retained and can be discarded 3 months after Aircraft sold out
7.1.13 Record Transfer form SV 17 – 004 shall be used to transfer aircraft delivery
document, log boxes and maintenance work package to the purchaser / lessor, at
the time of sale / re-delivery.
Note: In the event of temporary change of operator, ensure aircraft maintenance

records are made accessible to the new operator.
7.1.14 After the aircraft is sold/re-turned to the owner, review the record retention period
and submit the list of disposed records to MGR Technical Record for approval.
Once approved, the records will be permanently destroyed.
7.2 AMO/SAEI Shall:
7.2.1 AMO to ensure that maintenance work packages, forms, shop order and Repair
Order are in compliance with SV 17-001 form, that the accomplished work meet
the scope of work, authority, owner, customers and operator requirements,
including but not limited to following:
 Aircraft Maintenance / Cabin Log Books.

 Maintenance Task Card (MTC) all field required shall be filled.
 Work Order (WO) shall be original and created against MTC or W/P as
required.
 All Work packages summery items shall be signed/stamped by the
auditors.
 NDT report shall be attached to related task.
 Fluids (Fuel, Oil Hydraulic. Water etc..) analysis report shall be attached
to related task.
 FAA form 8130-3 / EASA Form 1 certificates and serviceable tag shall be
attached to the installed engines, APU, component documents.
 Shop Orders record shall include, shop findings, corrective actions such as
repair, overhaul or refurbish and mechanic/Inspector sign off of the work.
 A burn certificate shall be attached to the installed document of Cabin
interiors and cargo items such as seat cushions, backrest rest cushions,
dress covers, carpets, curtains and cargo linings.
 Any finding against structure task, WO shall be created along with
structure finding report to be filled in AMOS and exact damage location
and dimension per SRM to be mentioned. Manual revision number & date
shall be reflected.
3.0 MAINTENANCE
PROCEDURES (3-10)
GENERAL 05 AUG 21
(GMM)
 Repair category must be mention (Cat “A”, Cat “B”, Cat “C”).
 All repair materials part numbers used and COC certificate to be attached
to the installed documents.
 Any Engineering Repair out of reference manual shall have reference
manual and regulatory authority certificates including FAA 8110-3 or
81009-3 or EASA form 1 or the equivalent certifications by the civil
aviation authority by the state of design has been approved.
7.2.2 Identify the received technical records and ensure that the records are not exposed
to unauthorized change or alteration.
7.2.2 Store and handle records as listed in para 6.3.
7.2.3 Review the received records as per SAUDIA standards.
7.2.4 Ensure periodic maintenance and housekeeping of the record’s storage and
building. The storage must be kept in a good condition to protect the records against
environmental damage such as dust, water, humidity, etc.
7.2.5 Maintain, archive, and store completed maintenance records and fleet historical
maintenance data, in locked and restricted to unauthorized personnel.
7.2.6 Ensure the package location match the assigned location for easy retrieval and
retention.
7.2.7 Review the records retention period as per 6-4 and submit the list of disposed
records to MGR Technical Record for approval. Once approved, the records will
be permanently destroyed.
7.2.8 Ensure the availability of softcopy for each record. The softcopy must be backed-
up periodically to prevent loss of data.
7.2.9 Comply with operational records standardized processes mentioned in GMM 3-10
policy.
Note: For documented standardized processes for management and control of

maintenance records, refer to GMM 3-16/7-10.
7.2.10 Keep record data contains all the information about aircraft maintenance record
storage per GACAR Parts 121.699 and 121.703:

3.0 MAINTENANCE
PROCEDURES (3-10)
GENERAL 05 AUG 21
(GMM)
a. Total time in service (hours, calendar time and cycles, as appropriate) of the
aircraft, engines and all life-limited components.
b. Current status of compliance with all mandatory continuing airworthiness

Information.
c. Appropriate details of modifications and repairs.
d. Time in service (hours, calendar time and cycles, as appropriate) since last
overhaul of the aircraft, engines or its components subject to a mandatory
overhaul life.
e. Current aircraft status of compliance with the maintenance program.
f. Retain items a thru e for a minimum of 90 days after the aircraft, engine and
component to which they refer, has been sold out or returned to the owner.
g. Detailed maintenance records to show that all requirements for signing of

maintenance release have been met.
h. Item g shall be retained and can be discard 3 months after Aircraft sold out or
returned to the owner.
7.2.11 Upon Aircraft phase-out, provide full Redelivery support to handle the records to
the owner.
8.0 PROCEDURES:

3.0 MAINTENANCE
PROCEDURES (3-10)
GENERAL 05 AUG 21
(GMM)
Maintenance Records Retention Periods
Item Retention Period

3 Month after Aircraft sold out or
Aircraft Log Book
returned to the owner
3 Months after Aircraft sold out or
AD Status
Minor and Major Modifications 3 Months after Aircraft sold out or
(EOs) returned to the owner
Engineering Authorizations
Major Repair Records
Complete Overhaul Records
Maintenance History
Aircraft Maintenance Log
EASA Form 1 /FAA 8130-3
Certificate of Release to Services 3 Months after Aircraft sold out or
(CRS) returned to the owner
Aircraft Fuel /Oil Records
*No record can be discarded without a written approval from Technical Records Manager.
*****

3-0 MAINTENANCE
PROCEDURES (3-11)
GENERAL 10 JAN 21
(GMM)
3-11 AIRCRAFT MAJOR ALTERATIONS & MAJOR REPAIRS
1.0 PURPOSE:
Provide the policies and the process for identifying, approving, recording and reporting of major
alterations and major repairs to aircraft structures, engines and appliances.
2.0 POLICY:
It is Saudia Policy:
2.2 That the requirements of this GMM chapter / section shall be adhere to by all personnel
2.3 To identify major repair and major alterations in accordance with GACA regulations and
GACA AC 021-07 and GACAR Part 43, appendix A.
2.4 To provide GACA with a report, that include GACA Form 8320-1, of each major repairs
and/or major alterations within 48 hours after the aircraft, airframe, aircraft engine,
and/or appliance is approved for return to service.
2.5 To keep record of all major repairs and major alterations performed on SV’s aircraft,
engines and appliances.
2.6 To report major aircraft structural repairs to GACA using SDRs as per GMM 4-1.
2.7 To obtain or use GACA approved data when performing major repairs or alterations.
2.8 To confirm that in case of a major repair or major alteration, the work must be done in
accordance with technical data approved by GACA in accordance with AC 021-03.
2.9 To ensure that a person who performs a major repair or major alteration, or signs a
maintenance release in respect of such a repair or modification assures that the major
repair or modification conforms to the requirements of the approved technical data falls
within the meaning assigned to the technical “approved data”.
3.0 PROCESS OWNER:
The owner of this process is SVT Aircraft Engineering Support (AES).
3-11 AIRCRAFT MAJOR ALTERATIONS & MAJOR REPAIRS PAGE 1 OF 4

3-0 MAINTENANCE
PROCEDURES (3-11)
GENERAL 10 JAN 21
(GMM)
4.0 APPLICABILITY:

4.3 SVT Aircraft Reliability Engineering (ARE)


 GACAR 121.663 and 121.1549.
 GACAR Part 43, appendix A & B.
 FAA AC 120-77 (as revised).
 Service Difficulty Report (SDR) Form, as revised.
 GACA AC 021-07 & 021-03.
 Aircraft Maintenance Logbook.
 Manufacturer’s Structural Repair Manual (SRM).
 IOSA MNT 2.6.1 and 2.3.2.
6.0 DEFINITIONS:
6.1 Major alteration (Aircraft and Engines) - An alteration not listed in the aircraft or engine
specifications that:
6.1.1 Might appreciably affect weight, balance, structural strength, performance,

power plant operation, flight characteristics or other qualities affecting
airworthiness; or
6.1.2 Is not done according to accepted practices or cannot be done by elementary

operations.
6.2 Major repair (Aircraft and Engines) - A repair that if improperly done,
6.2.1 Might appreciably affect weight, balance, structural strength, performance,

power plant operation, flight characteristics, or other qualities affecting
airworthiness; or
6.2.2 Is not done according to accepted practices or cannot be done by elementary

operations.

3-0 MAINTENANCE
PROCEDURES (3-11)
GENERAL 10 JAN 21
(GMM)
6.3 Supplemental Type Certificate (STC) is a major change to the product's type design, as
defined by the product Type Certificate (TC).
6.4 Appliance - Any instrument, mechanism, equipment, part, apparatus or accessory,

including communications equipment, used or intended for use in operating or
controlling an aircraft in flight. It is installed in or attached to the aircraft, but is not part
of the airframe or the engine.
6.5 Approved Data – Technical and/or substantiating data that has been approved by
GACA/FAA.
6.6 Substantiating Data - Technical data used to show that an article complies with the
applicable airworthiness standards (e.g., Parts 25 or 33). Compliance may be shown by
tests, analysis, experience, and/or computations appropriate to the maintenance,
alteration, or continue-in-service condition of the article being evaluated. Substantiating
data shown to comply with the applicable airworthiness standards is acceptable to the
Administrator. This is because it establishes that the article meets the regulatory
requirements and would be returned to its original or properly altered condition by use
of this data. (Reference sections 21.31, 25.603, and 43.13(b)).
6.7 Technical Data - Drawings and specifications, including a list of drawings and
specifications, needed to define the configuration and design features of a particular
article, repair, or alteration. Typically, this includes information on materials,
dimensions, and processes necessary to define structural strength, any required
airworthiness limitations, and any data necessary to determine the airworthiness, noise
characteristics, fuel venting, and exhaust emissions (as applicable) of the altered or
repaired aircraft. Technical data also includes test data and engineering analyses and
other engineering information, such as engineering handbooks or approved military or
industry specifications. It may also include operational and service experience,
maintenance and alteration experience, reliability data, and other documented factual
information that can be shown to be directly applicable to the airworthiness of the article.
(Reference Part 21, section 21.31.)
6.8 OEM - Original Equipment Manufacturer.
7.0 PROCESS:
7.1 SVT Aircraft Reliability Engineering (ARE) and Aircraft Engineering Support (AES)
classify major Repairs / Alterations or STC Alterations as per GACA AC 021-07,
GACAR Part 43, appendix A, and Engineering DPM 3-11.
7.2 SVT ARE and AES shall inform all concerned department as applicable for any
alteration that might result in any changes in the aircraft operating limitations or flight
data contained in the approved aircraft manual.

3-0 MAINTENANCE
PROCEDURES (3-11)
GENERAL 10 JAN 21
(GMM)
7.3 SVT ARE and AES ensure that those changes to the operating limitations or flight data
are appropriately incorporated into affected manuals (e.g. AFM and MEL/CDL).
7.4 SVT ARE and AES shall issue the required engineering documents as per applicable
chapters of GMM.
7.5 AMO complies with the instructions of the applicable engineering documents as per
the applicable GACA regulations and standards.
7.6 AMO performs, document and handle all required follow-up actions, including but not
limited to repeat inspections, update the applicable systems.
7.7 SVT ARE and AES ensure that all required follow-up actions, including but not limited
to repeat inspections are properly documented, handled and the applicable systems are
updated.
7.8 AMO shall pass original copy of maintenance records for all major repairs and
alterations to SVT Base Maintenance Planning & Control (BMP&C) as required per
GMM 3-11.
7.9 AMO upon task completion, prepare a report of each major alteration or major repair
of an airframe, aircraft engine or appliance of any SV aircraft and submit to SVT ARE
or AES, as applicable.
7.10 SVT ARE or AES submits a copy of the Major Alteration or Major Repair to SVT
Aircraft Maintenance Safety & Quality (AMS&Q) and shall be made available for
GACA inspection upon request.
7.11 SVT AMS&Q shall submit a copy of each report to GACA and will not authorize
releasing aircraft to service after performing any major repair or major alteration
without GACA approved form 8320-1.
8.0 PROCEDURES:
8.1 Refer to DPM(s) 3-11.
*****

3-0 MAINTENANCE
PROCEDURES (3-12)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
3-12 ENGINEERING ORDER (EO)
1.0 PURPOSE:
Define the policy and establish the process for issuing Engineering Order.
2.0 POLICY:
2.1 Not to deviate from this policy without the expressed concurrence of the process
owner.
2.2 That the requirements of this GMM chapter / section shall be adhere to by all
2.3 To incorporate all necessary alterations that ensures highest level of safety and
optimum performance level.
2.4 To use EOs to incorporate and record major and minor alterations.
2.5 To use EOs to incorporate Airworthiness Directives (ADs) and GACA regulatory
requirements and changes.
2.6 To use EO to restore/improve aircraft/engine and components reliability
2.7 Certified inspector to ensure compliance with the EO work instructions
2.8 Extension to EO compliance shall be approved by SV Technical.
2.9 To keep records of all issued / revised EOCs and EOs.
3.0 PROCESS OWNER:
The owner of this process is SVT Aircraft Reliability Engineer (ARE).
4.0 APPLICABILITY:

3-12 ENGINEERING ORDER (EO) PAGE 1 OF 4

3-0 MAINTENANCE
PROCEDURES (3-12)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
 GACAR Parts 21, 25, 33, 39, 43 and 121.

 GACA eBook Reference Vol 6.
 IOSA MNT 2.5.1 and 2.6.1.
6.0 DEFINITIONS:
6.1 EOC – Engineering Order Cover is the document being generated to define the
modification purpose, modification cost, operational impact, maintenance impact, and
to obtain management’s funds approval.
6.2 EO - Engineering Order (EO) is the document being generated after EOC approval is
obtained. EO includes the list of all materials, implementation instructions, and
necessary drawing(s) to perform the modification.
6.3 Major/Minor Alterations or STC refer to GMM 3-11 for classification.
6.4 SB – Service Bulletin.
7.0 PROCESS:
7.1 For Engineering Order (EO):
7.1.1 SVT Aircraft Reliability Engineering (ARE) shall review OEM and vendors
Service bulletins on applicable systems.
7.1.2 SVT ARE shall evaluate applicability and effectiveness of all service bulletins
and update the systems.
7.1.3 SVT ARE shall classify the Alterations/Modifications as Minor, Major and/or
requiring STC per GMM 3-11 process.
7.1.4 SVT ARE shall evaluate the effect of the Alteration/Modification on other SV
fleet.
7.1.5 SVT ARE shall issue / revise EOC and update applicable systems if SB is
approved to be complied with.
7.1.6 SVT ARE shall rout the EOC to SV finance departments for approval.
7.1.7 SVT ARE shall record and update applicable systems if EOC is not approved.

3-0 MAINTENANCE
PROCEDURES (3-12)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
7.1.8 SVT ARE shall coordinate with affected dept. of SV airline to ensure required
actions are taken and advice SVT Base Maintenance Planning & Control
(BMP&C) when all required actions have been completed if EOC approved.
7.1.9 SVT ARE shall prepare the related EO(s) and update applicable systems if
EOC approved.
7.1.10 SVT ARE shall coordinate with SVT Aircraft Maintenance Safety & Quality
(AMS&Q) for GACA Approval – if needed - and return the approved EO to
SVT BMP&C and then to AMO for implementation.
7.1.11 SVTARE shall ensure all required approvals are taken and distributes the EO
for incorporation.
7.1.12 AMO shall orders required parts on a timely manner.
7.1.13 SVT BMP&C shall schedule the work required by the EO and provide
implementation plan to AMO.
7.1.14 AMO shall incorporate the EO as required.
7.1.15 AMO shall keep records and plans any required follow-up actions and update
the systems accordingly.
7.1.16 SVT BMP&C ensures all required actions is taken on time and systems
updated.
7.2 For SV Special Modification Request:
7.2.1 SVT ARE along with concerned departments shall perform feasibility study
for SV unique Requirements.
7.2.2 SVT ARE shall prepare the feasibility study and conduct a meeting with
concerned departments to discuss.
7.2.3 SVT ARE shall discuss the options and develop the implementation plan and
budget required in subject meeting.
7.2.4 SVT ARE shall select the option and obtain budget approval via EOC and
appropriation request.
7.2.5 SVT BMP&C shall send the EO to AMO AE to start the modification once the
budget secured and approved.

3-0 MAINTENANCE
PROCEDURES (3-12)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
7.2.6 SVT ARE shall issue EOC and route it for approval as per EO process 7.1
above.
7.2.7 When EO is issued, SVT BMP&C shall plan implementation and pass it to
AMO for accomplishment as required.
8.0 PROCEDURES:
*****

3-0 MAINTENANCE
PROCEDURES (3-13)
GENERAL 10 JAN 21
(GMM)
3-13 AIRWORTHINESS DIRECTIVES
1.0 PURPOSE:
Define the policies and the process for compliance with the Airworthiness Directives (ADs) and
Rule Changes. It includes AD and Rule change receipt, issuing Engineering Documentation and
monitoring / recording compliance with the ADs and Rule Changes.
2.0 POLICY:
2.3 To acknowledge and confirm receipt of emergency ADs.
2.4(a) Saudia will not deviate from AD requirements, unless an approved AMOC is released
by regulatory agency (GACA, FAA, EASA) and there will be a need to use it.
2.4(b) Saudia shall not operate and the maintenance provider shall not release to service an
aircraft, engine or appliances in contravention to the limiting provisions and directives
of an applicable AD or Alternative Method of Compliance (AMOC) to an AD approved
as detailed in this section.
2.5 To comply with the ADs using methods acceptable to GACA.
2.6 To comply with the ADs within the time scale specified in the ADs.
2.7 To use EODs to comply with ADs.
2.8 That all request of deviations from ADs date of compliance requirements shall have the
concurrence of GACA.
2.9 Deviations from the AD compliance requirements must meet GACAR 39.13
requirement and shall have the concurrence of GACA.
2.10 To purge from stock parts and components not modified or inspected under the AD
using AMOS (APN 59).
2.11 To update applicable database with the AD compliance using AMOS (APN 565, 685,
63 & 231).
3-13 AIRWORTHINESS DIRECTIVES / RULE CHANGES PAGE 1 OF 6

3-0 MAINTENANCE
PROCEDURES (3-13)
GENERAL 10 JAN 21
(GMM)
2.12 To adhere to operations specifications paragraph A447 current and apply for
amendment to Ops. Specs when information is changed.
2.13 To review all ADs issued against SV operating fleet types.
3.0 PROCESS OWNER:
The owner of this process is SVT Aircraft Continuous Airworthiness Management (ACAM)
4.0 APPLICABILITY:

 GACAR Part 39, GACA eBook Volume 4 Chapter 3 Section 9, GACAR Parts
121.139, 121.143, 121.151, 121.691, 121.699, and 121.703.
 FAA ADs, DGCA CNs and FAA/GACA Rule Changes (All forms of transmittal
ATA/MFGR / FAA biweekly).
 FAA AC 39-7 / AC 120-16 (as revised).
 OPESPECS A447.
 IOSA MNT 2.5.1.
6.0 DEFINITIONS:
For the purpose of this section, the following definitions apply:
6.1 FAA – Federal Aviation Authority
6.2 AD - Airworthiness Directive (AD) means a legally enforceable rule that applies to
aircraft registered in the Kingdom of Saudi Arabia. ADs are designed to be applicable
to specific types of aircraft or engines, propellers, and articles that are part of the aircraft
type design, even if an individual product or article has been changed by modifying,
altering, or repairing it in the area addressed by an airworthiness directive.
6.3 Emergency Airworthiness Directive (EAD) - is an airworthiness directive issued when

an unsafe condition exists that requires immediate action by an aircraft operator.
6.4 Rule Change - refer to GACA Rule changes affecting aircraft, engine and component.

3-0 MAINTENANCE
PROCEDURES (3-13)
GENERAL 10 JAN 21
(GMM)
6.5 EASA – European Aviation Safety Agency (Europe)
6.6 AMOC- means alternate means of compliance (with an airworthiness directive).
6.7 Approved Maintenance Organization (AMO) - A Maintenance Organization that has

been approved by the authority to perform specific maintenance on aircraft, engines
and components.
6.8 Compliance with the ADs - a record comprising:
a) As a minimum, GACA Airworthiness Directive Compliance Record Number

SS&AT_AW_F_203_V 1.0 (as revised):
b) Who (a single individual) complied with the AD/AMOC and what method was used
for the compliance. Using AMOS (APN 565) to register AD initial data (Hard copies
of AD attached), AMOS (APN 685) for AD document acknowledgement, AMOS
(APN 63) for AD evaluation and instructions for compliance and AMOS (APN 231)
to show AD compliance and status.
Note: The manner of recording must facilitate production of a list comprising of all
the ADs completed on a given Aircraft.
6.9 EOC - Engineering Order Control - a document being generated to define the
modification purpose, modification cost, operational impact, maintenance impact and
to obtain management’s and fund approval.
6.10 EOD – Engineering Order Document – a document being generated after EOC approval
is obtained. EOD includes the list of material, implementation instructions, and
necessary drawing(s) to perform the AD.
7.0 PROCESS:
7.1 For Airworthiness Directives Management:
7.1.1 SVT Aircraft Continuous Airworthiness Management (ACAM) shall maintain

subscription and interface with the regulatory agencies to provide timely
delivery of the periodic releases of the ADs and biweekly ADs follow up
through accessing the Authorities AD websites for SV fleet type.
7.1.2 SVT ACAM shall register documents details including AD effective date in
APN 565 and distribute them to concern Department (notification email will be
sent via AMOS).
7.1.3 SVT Aircraft Reliability Engineering (ARE) & ACAM Concern Department
Manger shall create a query to assign the task to the specialist engineer.

3-0 MAINTENANCE
PROCEDURES (3-13)
GENERAL 10 JAN 21
(GMM)
7.1.4 SVT ARE & ACAM shall review and evaluate AD’s released against SV fleet
types for applicability, accomplishment instructions and compliance
requirements within 24 hours after receipt of AD/AMOC document, and update
applicable systems.
7.1.5 For AD related to components, SVT ARE shall include AMO in the AD
distribution list in order for MP to comply with AD requirements including
spares.
7.1.6 If an AD requires immediate action, SVT ARE has to coordinate with applicable
departments (as required), and issue instructions via AMOS and inform
planning immediately.
7.1.7 SVT ARE & ACAM shall review AD biweekly report and ensure compliance
of applicable AD issued by FAA, EASA.
7.1.8 SVT ARE shall take an action as follows:
1- Emergency AD’s/AMOC (with time compliance up to 7 days including

emergency AD’s):
Issuing the (EOC, EOD) in the same day of receiving the AD/AMOC.
2- Normal AD’s/AMOC (AD’s with time compliance above 7 days):

Issuing the (EOC, EOD) within 10 days of receiving the AD/AMOC.
3- Other AD’s/AMOC that need verification (AD’s with time compliance of

90 days & above):
Issuing the (EOC, EOD) within 30 days of receiving the AD/AMOC.
7.1.9 SVT Base Maintenance Planning & Control (BMP&C) shall plan for EOD
implementation as per AD applicable compliance time and upon
implementation, SVT BMP&C and ARE shall ensure AD Requirements are
met.
7.1.10 SVT Aircraft Maintenance Safety & Quality (AMS&Q) shall review AD
Compliance status during every CASS Implementation Committee (CIC).
7.1.11 SVT BMP&C shall arrange with AMO to comply with AD requirements as per
applicable EOD.
7.1.12 SVT BMP&C shall maintain AD compliance status record.
7.1.13 SVT BMP&C shall monitor EOD time compliance which was released against
AD.

3-0 MAINTENANCE
PROCEDURES (3-13)
GENERAL 10 JAN 21
(GMM)
7.1.14 SVT ACAM shall follow up on AD document issuance compliance through

weekly AD follow up report.
7.1.15 SVT ACAM shall monitor AD compliance and perform the required analysis
and documents update through the AD monthly status report.
7.2 For Alternate Means of Compliance (AMOC):
7.2.1 SVT ARE shall take necessary actions to obtain approved AMOC if an AD
requirement cannot be met.
7.2.2 SVT AMS&Q shall evaluate and submit a request for AMOC to the responsible
office identified in the AD and notify GACA (If required).
7.2.3 SVT ARE shall prepare/revise the EOD to reflect AMOC requirements.
7.2.4 AMO shall comply with the revised EOD requirements and update applicable
systems as required.
7.2.5 SVT ARE and BMP&C shall ensure AD Requirements are met.
7.3 For Rule Change:
7.3.1 SVT AMS&Q shall receive a notification from GACA of any GACA Rule
Changes.
7.3.2 SVT AMS&Q shall review the GACA Rule Changes and notify SVT ACAM
with issued rule change.
7.3.3 SVT ACAM shall register rule change details in APN 565 and distribute them
to concern Department (notification email will be sent via AMOS).
7.3.4 SVT ARE Concern Department Manger shall create a query to assign the task
to the specialist engineer.
7.3.5 SVT ARE shall review and evaluate rule change released against SV fleet types
for applicability, accomplishment instructions and compliance requirements
within 24 hours after receipt of the rule change document, and update applicable
systems.
7.3.6 For rule change related to components, SVT ARE shall include AMO in the rule
change distribution list in order for AMO to comply with rule change
requirements including spares.

3-0 MAINTENANCE
PROCEDURES (3-13)
GENERAL 10 JAN 21
(GMM)
7.3.7 If rule change requires immediate action, SVT ARE has to coordinate with
applicable departments (as required), and issue instructions via AMOS and
inform planning immediately.
8.0 PROCEDURES:
*****

3-0 MAINTENANCE
PROCEDURES (3-14)
GENERAL 05 AUG 21
(GMM)
3-14 DENT AND BUCKLE CHART (DBC)
1.0 PURPOSE:
To describe the policies, process, Procedure and controlling for making, handling and reporting
Dent and Buckle Chart for all Saudi Arabian Airlines’ fleet.
2.0 POLICY:
owner.
2.3 To record, monitor, and subsequently repair, in-service aircraft external surface damage
or dents without affecting aircraft airworthiness.
2.4 That the Aircraft exterior skin damages only shall be inspected measured and mapped
to ensure adequate corrective action and re-inspection procedures are performed.
2.5 That the applicable aircraft Dent and Buckle Chart (DBC) be located on the aircraft, it
is enclosed and maintained in Aircraft Technical LogBook retainer.
2.6 Damage repairs are to be systematically recorded, specifying location on the aircraft.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

3-14 DENT AND BUCKLE CHART (DBC) PAGE 1 OF 4

3-0 MAINTENANCE
PROCEDURES (3-14)
GENERAL 05 AUG 21
(GMM)
 GACAR Parts 121.1541, 121.1545 and 121.1565.
6.0 DEFINITIONS:
For the purpose of this section, following definitions apply:
6.1 Dent and Buckle Chart (DBC) - allows to know the presence and the location of external
structural damages not involving flight safety.
6.2 Damage/Dent – is a physical deterioration, deformation or degradation of an item.
6.3 Major Repair (change) (MJR) – Major repair means a repair.
6.3.1 That, if improperly done, might appreciably affect mass, balance, structural
strength, performance, powerplant operation, flight characteristics, or other
qualities affecting airworthiness; or
6.3.2 That is not done according to accepted practices or cannot be done by

elementary operations.
Note: Further details on repairs that are major repair is contained in Appendix
A to GACAR Part 43.
6.4 Minor Change (MNR) – A minor change is any change that is not Major.
6.5 Repairs that have been evaluated and analyzed for damage tolerance.
6.5.1 Category “A” Repair: A repair where no action is necessary except the
operator's normal maintenance
6.5.2 Category “B” Repair: A repair that has the necessary structural strength and
could stay on the aircraft indefinitely. The repair must be inspected at specified
intervals and replaced if deterioration is detected or damage is found.
6.5.3 Category “C” Repair: A repair that has the necessary structural strength but
does not have sufficient durability. The repair must be replaced after a specified
time, usually given as number of flight cycles, flight hours or a calendar time.
7.0 PROCESS:
7.1 Approved Maintenance Organization (AMO) shall issue new WO and fill structure
damage report.

3-0 MAINTENANCE
PROCEDURES (3-14)
GENERAL 05 AUG 21
(GMM)
7.2 AMO shall review Damage/Dent and confirm damage report is filled and linked in
related WO.
7.3 AMO shall locate and plot the damage in applicable aircraft chart in APN 786 Structural
damage.
7.4 AMO shall print and locate the updated DBC in Aircraft Technical LogBook retainer.
7.5 AMO shall check and confirm availability of DBC in Aircraft Technical LogBook
retainer.
7.6 AMO shall confirm the DBC is filled systematically through AMOS.
7.7 DBC live update mechanisms:
7.7.1 For new Dents/Buckles observed at stations have AMOS available:
a. AMO inspection shall generate a work order reflecting detailed data of the
damage type and exact location IAW the related applicable manual
reference.
a. Detailed corrective actions and used manual reference to be reflected in the
work order.
a. AMO inspection shall manually plot the Dents/Buckles in the DB Chart by
identifying the damage location with an arrow and the related work order
number.
a. AMO inspection shall manually fill out all required data in the DB table.
a. AMO inspection shall enter the related work order in APN 786 full filling all
required data.
a. At every “A” check, AMO inspection shall review and confirm all items in
the DBC the ones were added manually for complete transfer and plotting in
AMOS.
a. AMO production shall print the new updated DBC and place in the AML.
a. AMO inspection shall ensure that the new updated DBC is printed and placed
in the AML.
7.7.2 For new Dents/Buckles observed at stations have no AMOS available:
a. AMO inspection/production shall open a log book sequence in the AML

reflecting detailed data of the damage type and exact location IAW the related
applicable manual reference.
b. Detailed corrective actions and used manual reference to be reflected in the
opened AML sequence.
c. AMO inspection shall manually plot the Dents/Buckles in the DB Chart by
identifying the damage location with an arrow and the related AML work
order number.

3-0 MAINTENANCE
PROCEDURES (3-14)
GENERAL 05 AUG 21
(GMM)
d. AMO inspection shall manually fill out all required data in the DB table.
e. At every “A” check, AMO inspection shall review and confirm all items in
the DBC the ones were added manually for complete transfer and plotting in
AMOS.
f. AMO production shall print the new updated DBC and place in the AML.
(old DBC to be removed/discard).
g. AMO inspection shall ensure that the new updated DBC is printed and placed
in the AML.
7.8 SV Technical Services:
7.8.1 SVT Chief Inspector (CI) ensures that the AMO perform Aircraft DBC handling
IAW policies and procedures.
7.8.2 SVT Aircraft inspection (AI) ensures that all required information filled
properly and no missing information in current DBC.
7.8.3 SVT (AI) ensures DBC is filled systematically through AMOS
7.8.4 SVT Aircraft Maintenance Safety & Quality (AMS&Q) ensures the continuous
effectiveness and quality of the whole DBC process.
8.0 PROCEDURES:
*****

3-0 AIRCRAFT
MAINTENANCE (3-15)
REV. 03 MANUAL
(GMM)
3-15 AIRCRAFT AUXILARY POWER UNIT (APU) OPERATION
1.0 PURPOSE:
To describe the policies and process for operating an aircraft APU during ground operation.
2.0 POLICY:
2.2 That the requirements of this GMM Chapter/Section shall be incorporated in the affected
approved Maintenance Organization (AMO)’s Manuals as required .
2.3 That Only qualified personnel operate the APU.
2.4 To use the APU only when:
2.4.1 Ground electrics, Pneumatics, or Pre-conditioned air are not readily available.
2.4.2 The Flight Crew is on board preparing for departure or during transit.
2.4.3 APU operation is monitored by the Flight Crew, qualified personnel.
3.0 PROCESS OWNER:
The owner of this process is SVT Maintenance Control Center (MCC)
4.0 APPLICABILITY:

5.0 REFERENCE DOCUMENT:
 Aircraft Maintenance Manual.
 Flight Operations Procedures Manual.
 APU Operational Manual
3-15 AIRCRAFT AUXILARY POWER UNIT (APU) OPERATION PAGE 1 OF 4

3-0 AIRCRAFT
MAINTENANCE (3-15)
REV. 03 MANUAL
(GMM)
6.0 DEFINITIONS:
5.1 APU – Aircraft AUXILARY power unit.
5.2 Monitor - To be in Audio/Visual range of the operating APU.
5.3 Qualified Personnel - A person Trained, certified and authorized per AMO system,
holding required licensed and familiar with the operation of APU.
5.4 FOPM - Flight Operations Procedures Manual.
7.0 PROCESS:
7.1 Flight operation to operate APU IAW their FOPM & GOM.
7.2 SV Technical ensures that the AMO handles APU operation on SV aircraft IAW SV
policies and procedures.
7.3.1 Review the aircraft maintenance documentation for items that affect the
operation of the APU or associated aircraft systems.
7.3.2 Complete a safety check of the aircraft exterior and interior.
7.3.3 Complete a cockpit safety check IAW the applicable aircraft AMO form.
7.3.4 Ensure sufficient fuel is on-board and available for the duration of APU
operation IAW Aircraft Maintenance Manual (AMM).
Caution: Failure to ensure sufficient fuel is available for APU operation will cause
the APU to stop operating. This may result in draining the aircraft batteries
and/or failure of the APU to start at departure and could result in a delay
7.3.2 Start the APU IAW this GMM and the procedures laid down in the reference
documents or applicable aircraft SV form.
7.3.3 Terminate APU start when any parameter is outside those laid down in the
reference documents.
7.3.4 When an APU is shutdown, auto or manually, during the start cycle determine
the cause and rectify before restarting the APU.
3-0 AIRCRAFT
MAINTENANCE (3-15)
REV. 03 MANUAL
(GMM)
7.3.5 Monitor APU operation and shutdown APU if any abnormal indications are
observed. Rectify defects before restarting the APU.
7.3.6 Assess need to leave an APU operating for an extended period when Ground
Support Equipment is not available.
7.3.7 Shutdown the APU on terminating aircraft at mainline stations and supply
Ground Support Equipment when required and available.
7.3.8 Where the turnaround time more than two hours, shutdown the APU
immediately after passengers are deplaned.
7.3.9 Where the aircraft is RON, shut down the APU for maximum of one hour
from the block in time.
Caution: For normal APU shutdown do not use the battery or emergency shutdown
switch as this can damage the APU.
8.0 PROCEDURES:
8.1 refer to DPM 3-15.
*****

3-0 AIRCRAFT
MAINTENANCE (3-15)
REV. 03 MANUAL
(GMM)

3-0 MAINTENANCE
PROCEDURES (3-16)
GENERAL 05 AUG 21
(GMM)
3-16 MAINTENANCE SIGN-OFF
1.0 PURPOSE:
To describe the policies and process of performing and approving maintenance, and sign off
work on Saudi Airlines' aircraft, engines and components.
2.0 POLICY:
owner.
2.2 That the requirements of this GMM Section are incorporated in affected Approved
Maintenance Organization (AMO)’s Manuals.
2.3 That technician performing maintenance for SV aircraft, engines, and components
must sign for work performed using mechanic certificate ID number, date and
signature.
2.4 That GACA AMO number shall be affixed in all performed/signed aircraft’s
documents (work order, Log book entry, Etc) to identify the performer’s organization
(AMO).
2.5 AMO inspectors affix stamp and date.
2.6 That technician specifically authorized/Qualified by GACA Certificate/AMO

Authorization licence/certificate perform:
a. Airworthiness Release (AWR).
b. Inspections tasks RII/II, NDT and BSI.
c. Aircraft Run-up and Taxi.
d. CAT II/III.
e. ETOPS.
f. RVSM.
2.7 That all other work for all SV aircraft, engines, components, not included in Para 2.6
above, may only be performed by following persons:
2.7.1 GACA Licensed Aviation Maintenance Technician, Cabin/Structure/Avionics

Technician holding GACA Certificate/licence Authorization with a skill level
T2C or C or higher.
3-16 MAINTENANCE SIGN-OFF PAGE 1 OF 6

3-0 MAINTENANCE
PROCEDURES (3-16)
GENERAL 05 AUG 21
(GMM)
2.7.2 GACA Certified Repair Stations and other Repair/Overhaul agencies listed in
SV Approved Vendors List (AVL).
2.7.3 Aircraft Maintenance/handling agencies contracted by AMO.
2.7.4 Holders of Limited GACA Licence/certificate Authorization as authorized

thereon.
2.7.5 AMO employees not classified under 2.6 above and working under direct
supervision of Aircraft Maintenance Authorized Personnel who meets the
requirements above. In this case, Aircraft Maintenance Authorized Personnel
shall counter-sign for the maintenance work performed.
2.8 That only following persons may perform assigned maintenance work, not included in
Para 2.3 above, for SV engines and aircraft components when not installed on aircraft:
2.8.1 Shop Maintenance Technicians holding GACA Licence/certificate

Authorization in corresponding Aircraft Component Overhaul Shops.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4.4 Approved Maintenance organization (AMO)
 GACAR Parts 121.695, 121.699, 121.703, 145.27 and 147.

 Applicable Forms.
 Shops Orders (CM Project)
 IOSA MNT 1.11.6 and 3.2.2.
6.0 DEFINITIONS:
6.1 Maintenance - Inspection, overhaul, repair, preventive maintenance, preservation and

replacement of parts.
3-0 MAINTENANCE
PROCEDURES (3-16)
GENERAL 05 AUG 21
(GMM)
6.2 Direct supervision - a title that assigns work and is available for consultation and
decision on matters requiring instruction and decision.
7.0 PROCESS:
7.1.1 Ensures all maintenance personnel perform maintenance on SV fleet hold

GACA license (SAEI or AMO under GACA only).
7.1.2 Ensure that aircraft maintenance personnel (technician) who performs required
inspection item (RII task) on SV fleet must be a qualified on the respective
aircraft type on which the maintenance is performed
7.1.3 Maintain updated status of all applicable mechanics GACA license numbers.
7.1.4 Strictly adhere to the requirements set in the above policy.
7.1.5 Review records for sign off and retain all records of sign off.
7.1.6 Ensure operational records are subjected to standardized Processes for:
a. Identification;
b. Legibility;
c. Maintenance;
d. Retention and storage;
e. Accessibility and retrieval;
f. Protection, integrity and security;
g. Disposal, transfer, deletion (electronic records) and archiving.
7.1.7 Ensure all maintenance personnel perform maintenance for SV aircraft meet
the proper SV Training Requirements including the following: [IOSA MNT 1.11.6]
a. SV GMM Familiarization, (Recurrent every two years).

b. Human Factor Awareness (HFA), (Recurrent every two years).
c. Hazardous Material Awareness (HAZMAT) (Recurrent every two years).
d. SFAR88 Fuel Tank System Fault Tolerance Evaluation Requirements if
working in fuel cell and/or fuel component (Recurrent every two years).
e. EWIS (Recurrent every two years).
7.2 Applicable organizations complete and comply with the maintenance record
requirements in according with the following:
7.2.1 To use a black ball-pen and black capital English letters to complete the
records.

3-0 MAINTENANCE
PROCEDURES (3-16)
GENERAL 05 AUG 21
(GMM)
7.2.2 To use single-line-deletion technique for amending a record. The use of

correction fluid or other substances and methods that may obscure (such as
text editing) original text is prohibited.
Note: Editing the work order in AMOS is a severe violation.
7.2.3 That all entries are current and cannot be erased or deleted.
7.2.4 That descriptions of errors or discrepancies that have been corrected remain
readable and identifiable.
7.2.5 That all maintenance / inspection task sign-off entries are legible.
7.2.6 Not to use thermal image paper (FAX) for records.
7.2.7 That applicable organizations comply with the concerned Inspection

Procedures Manual for Repair Station work.
7.2.8 That a diagonal line across the page (block) be drawn in the event of
inadvertently missed or skipped page of the record, and write "VOID".
7.2.9 Those applicable organizations ensure the validity of performed work when
related document is lost.
7.2.10 Full action statements shall be recorded/written in each work task (AML,
Work Order, etc.) and cannot be referred to other tasks.
7.2.11 Full detailed action data and full used manual reference shall be reflected in
action block/step of the related log book entry or work order.
7.2.12 All tasks in AMOS shall be closed in related action step by using the actual
performer ID number. (adding the performer ID number as a text is not legal)
7.3 AMO (Technical Records)
7.3.1 Receive properly signed-off records.
7.3.2 Retain / store/ dispose maintenance records in accordance with Aircraft

Maintenance Record Storage chap. 3-10.
7.4 SV Technical Services ensures that the AMO performs maintenance sign-off in
accordance with Aircraft Maintenance policies and procedures.

3-0 MAINTENANCE
PROCEDURES (3-16)
GENERAL 05 AUG 21
(GMM)
8.0 PROCEDURES:
8.1 SVT Maintenance Control Center (MCC) / Base Maintenance Planning & Control
(BMP&C) / Aircraft Maintenance Safety & Quality (AMS&Q) ensure that the AMO
perform maintenance sign-off in accordance with Aircraft Maintenance policies and
procedures.
8.2 The person signing for RII/II, Airworthiness Release (AWR), Run-Up and Taxi
(RUT), ETOPS, RVSM and CAT II/III, must have a valid authorization indicated in
their respective Certification/ qualification Identification.
8.3 The person releasing an ETOPS flight must be an ETOPS qualified and Airworthiness
Release (AWR) authorization indicated in their respective Certification Identification.
8.4 Personnel holding GACA license with required skill level as per SV requirement may
perform any work on all aircraft except the list of works in paragraph 8.2.
8.5 Technicians authorized per their respective Certification Identification shall:
a. Carry a copy of their respective Certification Identification.

b. On any action Manual Reference and revision number must be written.
c. Write their respective Certification Identification number and date.
d. Sign, (do not print), their signature or initials.
*****

3-0 MAINTENANCE
PROCEDURES (3-16)
GENERAL 05 AUG 21
(GMM)

3-0 MAINTENANCE
PROCEDURES
(3-17)
GENERAL 10 JAN 21
(GMM)
3-17 AIRCRAFT STORAGE
1.0 PURPOSE:
To describe the policies and process for storage and reactivation from storage of Saudia Airlines
aircraft.
2.0 POLICY:
2.2 That the requirements of this GMM chapter/section shall be incorporated in appropriate
Approved Maintenance Organizations (AMO) manual as required.
2.3 To store aircraft in accordance with the manufacturer’s AMM instructions, SV approved
aircraft storage program, and operational requirements.
2.4 SV has the full rights and authority to grant access and retain these records every day during
a week, i.e. (24 hour/7 day).
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
4.1 SVT Aircraft Continuous Airworthiness Management (ACAM)

4.3 SVT Aircraft Engineering Support (AES)
4.6 Approved Maintenance Organizations (AMO)
 Applicable Aircraft Manufacture’s Manual.

 Approved Aircraft Storage Program.
 Applicable Job Instruction Cards (JICs).
 GACA 121 Operations Specifications Parts D85 & D106.
 GACAR Part 119.49.
3-17 AIRCRAFT STORAGE PAGE 1 OF 4
3-0 MAINTENANCE
PROCEDURES
(3-17)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
For the purpose of this chapter the following definitions apply:
6.1 Aircraft Storage - Removal of an aircraft from flight status or active maintenance status
and the initiation of the n Airlines’ approved storage program as follows. (As per the
AMM)
6.1.1 Normal Parking - 1 through 7 days.
6.1.2 Prolonged Parking / Short Term Storage - 8 through 30 days.
6.1.3 Long Term Storage - 31 days through indefinite.
7.0 PROCESS:
7.1 SV Base Maintenance Planning & Control (BMP&C) shall:
7.1.1 Identify and schedule aircraft for parking / storage in accordance with (IAW) the
conditions determining the length of time that the aircraft is to be kept out of
service.
7.1.2 Comply with the parking/storage program as declared by applicable concerned

document(s) and/or applicable Aircraft Maintenance Manuals (AMM) to ensure
that the program requirements are complied with.
7.1.3 Schedule applicable aircraft reactivation from storage IAW storage and AMM
procedures.
7.2 SV Maintenance Control Center (MCC) shall:
7.2.1 Monitor and Identify aircrafts required for active parking based on utilization.
7.2.2 Generate Workpackage to include required tasks.
7.2.3 Monitor aircrafts under Active Parking to maintain validity of Parking Program.
7.3.1 Comply with the requests from SV Technical Services.
7.3.2 Notify SV Technical if aircraft is due for parking / storage in accordance with
(IAW) the conditions determining the length of time that the aircraft is to be kept
out of service reference to maintenance advice time, materials and tool availability.

3-0 MAINTENANCE
PROCEDURES
(3-17)
GENERAL 10 JAN 21
(GMM)
7.3.3 Send weekly update of storage aircrafts along with scanned accomplished tasks.
7.3.4 Update applicable database and retained all records of aircraft storage.
7.3.5 SV Technical Services must be informed prior to storing aircraft and de-storing.
8.0 PROCEDURES:
*****

3-0 MAINTENANCE
PROCEDURES
(3-17)
GENERAL 10 JAN 21
(GMM)

3-0 MAINTENANCE
PROCEDURES (3-18)
GENERAL 10 JAN 21
(GMM)
3-18 AIRCRAFT FUELING OPERATIONS
1.0 PURPOSE:
To describe the policies and processes used to fuel aircraft.
2.0 POLICY:
owner.
2.2 That the requirements of this GMM Chapter be incorporated in the affected Approved
Maintenance Organization (AMO)’s manuals.
2.3 To add, remove and distribute fuel on an aircraft IAW the reference documents.
2.4 To suspend fueling immediately when a spillage occurs, at the request of the local
Airport Authority or when a hazardous condition contrary to the acceptable safety
standard is observed.
2.5 That only trained personnel perform fueling.
2.6 That fueling is considered in progress for the entire time if the fuel tanker or pumping
unit is positioned at the aircraft.
2.7 To accept documented fuel loads from FO and the concerned aircraft Captain only.
2.8 That Ground operation Flight Operations ensure that all safety requirements required
by the Ground Operation Procedures Manual (GOPM) and Emergency Procedures
Handbook (EPH) are met prior to boarding passengers.
2.9 To record the quantity and its distribution of fuel added or removed from or
transferred within an aircraft.
2.10 To use an alternative method to verify the quantity of a fuel in a tank that has an
inoperative gage.
2.11 That the alternative method is used to verify the contents of a fuel tank is verified by
two (2) persons and recorded on the Jet Fuel Load and Service Record.
2.12 To permit pressure re-fueling at remote stations with one engine running provided:
2.12.1 Only essential flight crew and maintenance personnel remain on board.
2.12.2 Only under-wing sealed couplings are used.
3-18 AIRCRAFT FUELLING OPERATIONS PAGE 1 OF 4

3-0 MAINTENANCE
PROCEDURES (3-18)
GENERAL 10 JAN 21
(GMM)
2.12.3 No other aircraft servicing operation takes place.
2.13 To comply with the local airport authority regulations when they are more restrictive
than Saudi Arabian Airlines.
2.14 To report fuel supplier non-conformance.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
4.1 SVT Aircraft Maintenance safety & Quality (AMS&Q)

4.2 SV Ground Operation (GO)
4.3 SV Flight Operations (FO)
 GACAR Parts 121.101 and 121.1259.

 Applicable Aircraft Maintenance Manuals (AMM)
 Local Airport Authority policies and procedures
 Saudi Arabian Airlines’ Safety Program
 Ground Operation Procedures Manual (GOPM)
 Flight Operation Procedures Manual (FOPM)
 Emergency Procedures Handbook (EPH)
 IATA Fuel Quality Pool (IFQP) Manual
 IOSA GRH 2.2.3, 2.2.4, 4.1.2, 4.1.3, 4.1.4, 4.1.5, 4.1.6 & 4.1.7.
6.0 DEFINITIONS:
For the purposes of this section the following definitions apply:
6.1 Fuel or Fueling - Any refueling, defueling or fuel transfer operation by way of the
aircraft fuel coupling or gravity fill port.
6.2 Trained personnel – A trained aircraft technician, person, or agency, or a refueling

company, contracted on an ad-hoc basis to serve SV aircrafts.
6.3 Alternative Method - A mechanical method used to determine the quantity of the fuel
in a tank externally by metering fuel into the empty tank from a known source or by
drip stick, Magnetic Level Indicator (MLI), Dripless Stick, Sight Gage, etc.
3-0 MAINTENANCE
PROCEDURES (3-18)
GENERAL 10 JAN 21
(GMM)
6.4 Fuel Record - Jet Fuel Load and Service Record (Fuel Sheet). Form used to record
the quantity of fuel added to or removed from the aircraft and/or the distribution of
the fuel.
6.5 Defueling Email Message – An Email sent anytime an aircraft is defueled for
operational or maintenance reasons.
6.6 Fuel supplier non-conformance Email message – An email sent anytime fuel supplier
non-conformance is observed, e.g., failure to follow recognized safety procedures,
fuel delivery figure errors, etc.
6.7 Fuel Uplift Notification Email Message – An Email sent when uplifting fuel from any
international station.
7.0 PROCESS:
7.1 Approved maintenance organization (AMO), Fuel suppliers, and FO handle aircraft
fueling operations on SV aircrafts IAW the required policies and procedures.
7.2 SV ground operation / Flight operation IAW their policies and procedures:
7.2.1 Ensure that the required means of egress are in place when fueling with
passengers on board.
7.2.2 Provide the applicable fuel load to AMO department.
Note: The aircraft captain sign with his signature and PRN when supplying a fuel
load.
7.2.3 Monitors the fueling operation at unmanned / diversion stations, completes the
fuel record and presents the duplicate copy to the ground handling agent
(GHA).
7.2.4 FO completes and distributes the original fuel record IAW their policies and
procedures.
7.3.1 Fuel the aircraft to the load provided by FO IAW the reference documents.
7.3.2 Suspend fueling when a hazard condition is observed.
7.3.3 Complete the fuel record.

3-0 MAINTENANCE
PROCEDURES (3-18)
GENERAL 10 JAN 21
(GMM)
7.3.4 Present fuel record to the flight crew.
7.3.5 Return the duplicate copy of fuel record to the maintenance office for storage.
7.3.6 Send defuel Email message of defueling operations.
7.3.7 Send a fuel uplift notification Email message for fuel uplift at out of kingdom
stations.
7.3.8 Inform concerned department for fueling delays attributed to the fuel supplier.
7.3.9 Administers aircraft fuel load release from unmanned / diversion stations as
required / requested.
7.3.10 Report fuel supplier non-conformance to AMO’s technical quality assurance

department (TQA), SVT maintenance control center (MCC), and SVT aircraft
maintenance safety and quality (AMS&Q).
Note: SVT AMS&Q investigate non-conformance reports as required.
7.4.1 SVT Aircraft Maintenance Safety and Quality (AMS&Q) ensure through
IFQP process that the AMO / Fuel suppliers handle aircraft fueling operations
on SV aircraft IAW required policies and procedures.
7.4.2 Ensure presence of Trained Technician during Aircraft Fueling Operation.
7.4.3 Coordinate and/or call AMO fuel technician to Administers aircraft fuel load
release from unmanned / diversion stations as required.
8.0 PROCEDURES:
8.1 Refer to JPM/DPM 3-18.
*****

3-0 MAINTENANCE
PROCEDURES (3-19)
GENERAL 10 JAN 21
(GMM)
3-19 ENGINE RUN-UP AND TAXI (RUT) FOR MAINTENANCE PURPOSES
1.0 PURPOSE:
To describe the process for engine run-up and taxi of Saudi Arabian Airlines aircraft for
maintenance purposes.
2.0 POLICY:
It is SAUDIA Policy:
2.1 Not to deviate from this process without the express concurrence of the Process owner.
2.2 That the requirements of this GMM Chapter are incorporated in the affected approved
maintenance organization (AMO)’s manuals.
2.3 At least one (1) RUT authorized, and one (1) aircraft qualified personnel will conduct
engine run-up and taxi operations.
2.4 Only Maintenance Personnel that hold a valid RUT license are authorized to conduct
Run Up and Taxi (RUT).
2.5 That Flight Operations will be requested to perform engine run-up operations for
maintenance purposes when:
2.5.1 Passengers are on-board.
2.5.2 Authorized maintenance personnel are not available.
2.6 That AMO’s RUT authorized personnel are required to have annual medical check-up.
2.7 To comply with the local airport authority regulations when they are more restrictive
than Saudi Arabian Airline's.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
4.1 SVT Aircraft maintenance safety & quality (AMS&Q)

4.3 SV Flight Operation (FO)
3-19 ENGINE RUN-UP AND TAXI (RUT) FOR MAINTENANCE PURPOSES PAGE 1 OF 6
3-0 MAINTENANCE
PROCEDURES (3-19)
GENERAL 10 JAN 21
(GMM)
 GACAR 91.33.
 Aircraft Maintenance Manuals (AMM) - as applicable
 Aircraft Run-up and Taxi SVM forms - as applicable
 Flight Operations Policy Manual (FOPM)
 SV Aircraft Engineering & Maintenance Training Policy Manual
 Technical Services Safety Manual
 IOSA MNT 4.5.7
6.0 DEFINITIONS:
6.1 Aircraft engine Run-up - The action of operating aircraft engines and shall include any
maintenance operation where fuel and ignition is applied.
6.2 Aircraft Taxi - Movement of an aircraft under its own power on the surface of an
airport.
6.3 Authorized Persons:
6.3.1 Aircraft maintenance technician who hold a valid RUT authorization.
6.3.2 Flight Crew personnel who hold a valid license.
6.4 Qualified Persons:
6.4.1 Aircraft maintenance technician who hold a valid licenses and certifications.
6.5 Engine Run-up and Taxi crew - Personnel comprising of:
6.5.1 An AIRCRAFT COMMANDER who:
a. Occupies the left-hand cockpit seat during maintenance operations, or any

cockpit seat during RUT training operations.
b. Is an authorized person permitted to conduct engine run-up and taxi

operations on the type of aircraft being operated.
c. Assumes full authority for the engine run-up and taxi operation and directs
all other members of the crew, including the requirement for ground crew
personnel to attend run-up operations at remote locations, if applicable.
d. Is responsible for the safety of the aircraft, personnel on board and cargo
for the full duration of the engine run-up and/or taxi operation.
3-0 MAINTENANCE
PROCEDURES (3-19)
GENERAL 10 JAN 21
(GMM)
e. Acts as the safety guard to monitor the left-hand side of the aircraft.
6.5.2 A RIGHT-HAND SEAT who:
a. Occupies the right-hand seat and observes the RUT as directed by the
Aircraft Commander.
b. Provides radio communications and is:
(1) Authorized or qualified on the type of aircraft being operated.
(2) SV Flight Operations personnel, Captains and First officers.
c. Is familiar with operating the aircraft radios and use of radio protocol.
d. Co-ordinates communications between the Aircraft Commander, airport

Air Traffic Control (ATC) and ground crew as directed by the Aircraft
Commander.
e. Acts as a safety guard to monitor the right side of the aircraft and performs
additional functions as directed by the Aircraft Commander.
6.5.3 Additional Personnel - Personnel who are permitted by the Aircraft

Commander to be on board an aircraft to observe, provide technical assistance
or for operational reasons.
a. Required personnel that remain on board the aircraft shall be under the
direct supervision of the Aircraft Commander.
b. Additional personnel:
(1) Occupy the available observer seats in the flight deck, as permitted by
the Aircraft Commander, or available passenger seats in the passenger
cabin
(2) Shall remain seated throughout the push back and taxi operation.
(3) When seated in the flight deck performs additional functions as directed
by the Aircraft Commander.
6.6 Ground Crew - Personnel who assist the run-up and taxi operation from the ground
when required. The ground crew consists of:
6.7 Safety Guard - A person who monitors an operation from his assigned location to
identify, and prevent, a dangerous situation from occurring.
3-0 MAINTENANCE
PROCEDURES (3-19)
GENERAL 10 JAN 21
(GMM)
7.0 PROCESS:
7.1 Flight Operations perform Run-up and taxi operations IAW their policies and
procedures.
7.2.1 Perform run-up and taxi training and update personnel training records.
7.2.2 Ensure run-up and taxi personnel authorization remain current.
7.2.3 Ensure at remote stations, MCC authorized specialist perform engine run-up
and/or AMO personnel authorized by SAEI S&QA.
7.2.4 In-case of authorization is required for AMO personnel to perform engine run-
up at a remote station, coordinate with SVT MCC to obtain authority from
AMO’ Quality.
7.2.5 Consider towing an aircraft when an aircraft requires repositioning to perform

an engine run.
7.2.6 Maintain inter-phone communication except when:
(1) The run-up operation is conducted at a remote location or on an active

taxiway or runway and access is restricted or not permitted.
(2) The engine is operated at power settings above ground idle. Move to a
position that allows monitoring of the engine, is in view of the aircraft
commander and outside the hazard area detailed in the AMM.
(3) The thrust reverser system requires an operational test with the engine
operating.
7.2.7 Be aware of airport restrictions or curfews that limit the ability to perform
certain run-up and taxi operations, night-time curfews on the operation of
engines at high power, engine operation at gates at idle power only, etc.
7.2.8 Request the guidance and help of airport authority and utilize the “Follow-me”
truck services when conducting RUT at unfamiliar airport.
7.2.9 Coordinate with airport authority when run-up spot is located on an active
runway or taxi way to ensure the spot is available.
7.2.10 Ensure sufficient fuel is onboard to complete the engine run.

3-0 MAINTENANCE
PROCEDURES (3-19)
GENERAL 10 JAN 21
(GMM)
7.2.11 Conduct all engine operations IAW the applicable AMM.
7.2.12 Ensure all engines cowls and aircraft external doors are closed before taxi
operation.
7.2.13 Obtain the required AMM, TSV forms and documents required to perform the
engine run-up operation.
7.2.14 Obtain the maintenance run-up and taxi checklist.
Note: The use of the applicable aircraft Check List is mandatory. The person
occupying right-hand seat reads the checklist and must obtain a clear response
from the applicable person before continuing to the next action.
7.2.15 Do not use thrust reverser’s during taxi operations to slow the aircraft.
Note: Do not test the operation of a thrust reverser with engine operating
statically unless the AMM requires an operational check.
7.2.16 Only move the aircraft when directed by airport authority (ATC).
7.2.17 Monitor the ATC frequency all the time during engine run-up and/or taxi.
7.2.18 Engine start/run by flight crew:
(1) When an engine start at idle power is required due to maintenance action for
system operational check, and passengers were on-board the aircraft, flight
crew shall comply with engine start provided the following:
a. Engine Start request to be entered in the aircraft logbook by AMO in-
order for flight crew to carry out the engine start.
b. AMO technical personnel concerned with the operational check shall be

present in the cockpit with flight crew during the operational check.
c. Crew will handle the fire emergency cases.
d. Maintenance will close the logbook open item after the check is
complied with.
(2) At station with limited qualified personnel, when high power engine run is
needed for maintenance action, crew may be requested to taxi the aircraft
and/or to conduct high power run, provided items 7.2.18 (1), a through d,
are considered.
3-0 MAINTENANCE
PROCEDURES (3-19)
GENERAL 10 JAN 21
(GMM)
7..3 SV Technical Services shall:
7.3.1 Ensure in remote stations, SVT MCC authorized specialist performs Engine
Run-up / or AMO personnel authorized by AMO’ Quality.
7.3.2 Ensure adequate number of qualified/trained engine run-up and taxi MCC
technical specialists available to handle engine run-up requirements as needed
as well as their GACA Licenses are updated and valid for applicable
qualifications.
8.0 PROCEDURES:
*****
3-0 RESERVED
(3-20)
GENERAL 10 JAN 21
(GMM)
3-20 RESERVED
*****

3-0 RESERVED
(3-20)
GENERAL 10 JAN 21
(GMM)

3-0 MAINTENANCE
PROCEDURES (3-21)
GENERAL 10 JAN 21
(GMM)
3-21 IN SERVICE CHECK (ISC)
1.0 PURPOSE:
To define the ISC policies and process requirements.
2.0 POLICY:
2.1 Not to deviate from this process without the express written concurrence of the
process owner.
2.2 That the requirements of this GMM chapter / section and related SV stand-alone
manuals shall be adhered to by all affected departments.
2.3 To perform (ISC) In Accordance With (IAW) the applicable Maintenance Program.
2.4 That ISC must be valid at time of flight dispatch and can only expire while aircraft is
on ground.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 GACA 121 Operation Specifications Part D74.

 SAUDIA's Continuous Analysis & surveillance system (CASS) - as revised.
 SV Maintenance Requirements - as revised.
 Applicable Task card.
6.0 DEFINITIONS:
3-21 IN SERVICE CHECK (ISC) PAGE 1 OF 2

3-0 MAINTENANCE
PROCEDURES (3-21)
GENERAL 10 JAN 21
(GMM)
6.1 FLIGHT - The entire passage of time consisting of one flight leg, from leaving the
airport of origin to arrival at the airport of final destination.
6.2 In Service Check (ISC) - A scheduled maintenance check that is accomplished as per
SV Maintenance Program.
7.0 PROCESS:
7.1.1 Perform ISC on SAUDIA aircrafts as called out by SV Maintenance Control

Center (MCC) or SV Base Maintenance Planning & Control (BMP&C) IAW
SV Maintenance Program (applicable form).
7.1.2 Update AMOS with all ISC compliances.
7.1.3 Write discrepancies/findings in proper aircraft documents (Logbooks).
7.1.4 Inspection sign-off applicable ISC form as required.
7.1.5 Make an entry in the aircraft maintenance logbook indicate the ISC compliance
and update AMOS
7.2.1 Ensure ISC is performed IAW SAUDIA policies and procedures.
7.2.2 Ensure current ISC is reflected in Aircraft Maintenance Logbook correctly.
7.2.3 Track/monitor all fleet In-Service Check (ISC) for validity.
7.2.4 ISC to be schedule within specific ground time and contact concern station for
through flight ISC.
8.0 PROCEDURES:
*****
3-21 IN SERVICE CHECK (ISC) PAGE 2 OF 2

3-0 AIRCRAFT
MAINTENANCE (3-22)
REV.03 MANUAL
(GMM)
3-22 WALK AROUND CHECK (WAC) AND CONFIDENCE CHECK
1.0 PURPOSE:
To describe the policies and process for complying with WAC and Confidence Check.
2.0 POLICY:
owner.
2.2 That the requirements of this GMM Chapter are incorporated in the affected
Approved Maintenance Organization (AMO’s) Manuals.
2.3 To complete a WAC on aircraft arrival, prior to aircraft departure and post A-C-D
check or Hangar Special Visit (HGR SPLV).
2.4 To complete a WAC/Confidence Check prior to aircraft departure when required.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 AMO’s Safety Management System (SMS) Manual,

 Applicable aircraft Job Instruction Cards (JIC’s).
 Applicable TSV forms .
6.0 DEFINITIONS:
For the purposes of this section the following definitions will apply:
6.1 WAC - A safety check conducted in accordance with (IAW) the applicable aircraft
Job Instruction Card (JIC) – see Figure 1.
3-22 WALK AROUND CHECK (WAC) AND CCOONFIDENCE CHECK PAGE 1 OF 4

3-0 AIRCRAFT
MAINTENANCE (3-22)
REV.03 MANUAL
(GMM)
6.2 Departure WAC–A safety check conducted prior to every departure regardless of any
other maintenance check that has previously been performed, i.e. ISC, Weekly, Ramp
Check, A-Check, Post A-C-D WAC, HGR SPLV etc.
6.2.1 The object of this check is to identify defects prior to aircraft departure and
allow prompt rectification action to be initiated.
6.2.2 The check is documented In the Aircraft Maintenance logbook.
6.2.3 The check is a general visual inspection of the exterior of an aircraft only.
6.3 Arrival WAC – A check conducted on arrival regardless of any other planned
maintenance check, i.e. ISC, Weekly, A-Check, etc. that is scheduled.
6.3.1 The object of this check is to identify defects on arrival and allow prompt
rectification action to be initiated.
6.3.2 This check is documented in the Aircraft Maintenance logbook.
6.3.3 The check is a general visual inspection of the exterior of an aircraft only.
6.4 Post A-C-D or HGR SPLV WAC – A safety check conducted on completion of an A-
C-D check or HGR SPLV and prior to signing the post A-C-D check HGR SPLV
Airworthiness Release. The documentation of this check forms part of the AWR.
6.5 Hangar Special Visit (HGR SPLV) – When an aircraft is brought to the hangar for
special maintenance.
6.6 Confidence Check – a check conducted by specified stations before specified flights
IAW TSV 12-437 which includes instructions detailing the stations that are required
to perform the check and flights to which the check applies.
6.7 ETOPS Flight Engine & APU Check – a check conducted before ETOPS flights IAW
TSV 20-440 which includes Engine and APU check.

3-0 AIRCRAFT
MAINTENANCE (3-22)
REV.03 MANUAL
(GMM)

3-0 AIRCRAFT
MAINTENANCE (3-22)
REV.03 MANUAL
(GMM)
7.0 PROCESS:
7.1 The Approved Maintenance Organization (AMO) shall:
7.1.1 Perform a Walk Around Check (WAC):
a) On aircraft arrival.
b) Prior to aircraft departure.
c) On completion of an A-C-D check or HGR SPLV.
7.1.2 Perform a Confidence Check prior to departure as requested/planned by SVT

MCC LMP.
7.1.3 Make entry in aircraft logbook for any discrepancies may found during WAC /
Confidence check.
7.1.4 Perform ETOPS Flight Engine & APU check for ETOPS flight in conjunction
with applicable aircraft WAC, JIC cards using TSV form 20-440 (as revised).
7.1.5 Document the WAC/ Confidence Check/ ETOPS Flight Engine & APU check
in the logbook and update AMOS.
7.2.1 Ensures that the AMO is conducting WAC as per SV requirements.
7.2.2 Plan Confidence Check on specific route/flight as required.
8.0 PROCEDURES:
*****

3-0 RESERVED
(3-23)
GENERAL 10 JAN 21
(GMM)
3-23 RESERVED
*****

3-0 RESERVED
(3-23)
GENERAL 10 JAN 21
(GMM)

3-0 RESERVED
(3-24)
GENERAL 10 JAN 21
(GMM)
3-24 RESERVED
*****

3-0 RESERVED
(3-24)
GENERAL 10 JAN 21
(GMM)

3-0 AIRCRAFT
MAINTENANCE(3-25)
GENERAL 10 JAN 21
(GMM)
3-25 ENGINEERING AUTHORIZATION (EA)
1.0 PURPOSE:
Define policies and process of issuing / controlling Engineering Authorizations (EAs).
2.0 POLICY:
owner.
2.3 That an EA provides time limited actions to allow the return of an affected aircraft back
to service in an airworthy condition under exceptional circumstances only. The EA
initial issue validity time should match the OEM approved temporary action validity
timing if available, otherwise it shall not exceed 10 days / 25 Flight Cycles. The EA
can be extended with max 20 days / 50 Flight Cycles without GACA prior approval.
Note: If Ferry flight is required to fly the aircraft back to the main base the Ferry Flight
procedure per GMM 3-9 shall be followed.
2.4 That changes affecting regulatory requirements (REG REQ) require approval from
GACA/FAA prior to changes implementation. The changes are classified as REG REQ
if affect any of the following:
2.4.1 Airworthiness Limitations Instruction (ALI).
2.4.2 Airworthiness Directives (ADs).
2.4.3 Certification Maintenance Requirements (CMR).
2.4.4 Fuel System Limitations of GACA/FAA, SFAR 88 and GACAR Part 25.
2.5 That a Major Change (MAJ) is developed based on approved data.
2.6 That a Minor Change (MNR) is developed based on approved or accepted data.
2.7 That an EA details the time limited repair instructions, any repeat inspections, and time
limitations.
2.8 To register all EAs in AMOS APN 63.
3-25 ENGINEERING AUTHORIZATION (EA) PAGE 1 OF 8

3-0 AIRCRAFT
MAINTENANCE(3-25)
GENERAL 10 JAN 21
(GMM)
2.9 That an EA shall be prepared/issued by an engineer in Aircraft Engineering (AE).
2.10 That EA must be prepared based on technical and/or Substantiating Data.
2.11 That an EA can only be reviewed and approved by a Qualified SV engineer in Aircraft
Engineering (AE).
2.12 That any EA with regulatory requirements (REG REQ), including any changes,
revisions, or extensions, to the EA, should be approved by GACA.
2.13 That any Major (MJR) EA shall be developed based on approved data, otherwise
GACA approval shall be obtained Any changes, revisions, or extensions should also be
approved by GACA.
2.14 That any extension to a MNR change EA, which exceeds 20 days/50 flight cycles,
should be approved by GACA unless OEM approval is available.
2.15 That an EA can only be issued for operating aircraft and against a single aircraft
registration (tail number).
3.0 PROCESS OWNER:
The owner of this process is SVT Aircraft Engineering Support (AES)
4.0 APPLICABILITY:

 GACAR Part 43.19 (c)

 GACA AC 021-03/021-07.
 GACA eBook Volume 04, chapter 5- section 4
 EA form SV 73-154 (as revised)
 FAA ACs 25.11529, 29-2, 33.4-1, 43.13-1, 43.13-2 & 120-77
 Manufacturer’s service documents, as revised.

3-0 AIRCRAFT
MAINTENANCE(3-25)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 Approved Data – means data approved, or deemed approved, by the President for use
in the performance of repairs and alterations to products and articles. Approved data
includes, but is not limited to, type design data approved under GACAR Part 21,
structural repair manuals issued by aircraft manufacturers, and design data referred to
in airworthiness directives.
6.2 Accepted Data – Data acceptable to GACA. The following are acceptable data:
a) Repair records previously approved by the OEM.
b) Temporary repair exceeds the approved Temporary Repairs limitation in OEM
manual with not more than 15 %.
6.3 Article – means —

a) For purposes of GACAR Parts 21, 39 and 45, a material, part, component,
process, or appliance; and
b) For purposes of GACAR Part 145, an aircraft, airframe, aircraft engine, propeller,
appliance, or component part.
6.4 Airworthiness Limitation Instructions (ALI) - The GACA/FAA approved section of the
instructions for continued airworthiness (ICA), provided by the design approval holder,
that sets forth mandatory replacement times, structural inspection intervals, and related
structural inspections established per GACAR 23.573 and 25.571.
6.5 Regulatory Requirement Change (REG REQ) – A change that affects CMR, AD , ALI
and/or Fuel System Limitations of GACA/FAA SFAR 88.
6.6 Major Repair (change) (MJR) – Major repair means a repair—
a) That, if improperly done, might appreciably affect mass, balance, structural

b) That is not done according to accepted practices or cannot be done by elementary

operations.
Note: Further details on repairs that are major repairs is contained in Appendix A to
GACAR Part 43.
6.7 Minor Change (MNR) – A minor change is any change that is not Major.

3-0 AIRCRAFT
MAINTENANCE(3-25)
GENERAL 10 JAN 21
(GMM)
6.8 Change – Variation from the method, technique, or practice specified in the
Manufacturer’s Service Document (MSD) for the aircraft being maintained, altered, or
otherwise evaluated. Such changes include, but are not limited to, developing new
repairs, revising existing work instructions, using a substituted part other than one
called out in a manual, or revising damage limit or wear tolerance.
6.9 Certification Maintenance Requirements (CMR) – Required periodic tasks established

during the design certification of the aircraft as an operating limitation of the Type
Certifications (TC).
6.10 Continue – In – Service Condition – An article that is authorized to operate with wear
or damage outside a specified limit, tolerance or other parameter specified in
Manufacturer’s Service Document (MSD).
6.11 Engineering Authorization (EA) – Document issued by SV Aircraft Engineering (AE)

specifies time limited actions for damages or other problems occur on an SV operating
Aircraft.
6.12 Manufacturer’s Service documents (MSD) – Publications by a design approval holder

that provide acceptable methods, techniques, and practices for performing aircraft
maintenance, including but not limited to MM, SRM, SB, and CMM (AC 120-77).
6.13 Instructions for Continued Airworthiness (ICA) – The methods, techniques, and
practices for performing maintenance, preventive maintenance, and alterations, which
are provided by the design approval holder or its component manufacturers. (AC 120-
77).
6.14 Substantiating Data – Technical data used to show that an article complies with the
alteration, or continue-in-service condition of the article being evaluated.
Substantiating data shown to comply with the applicable airworthiness standards is
acceptable to the Administrator. This is because it establishes that the article meets the
regulatory requirements and would be returned to its original or properly altered
condition by use of this data. (Reference sections GACAR Parts 21.45, 25.603, 43.19
(b)) (AC 120-77).
6.15 Technical Data – Drawings and specifications, including a list of drawings and

3-0 AIRCRAFT
MAINTENANCE(3-25)
GENERAL 10 JAN 21
(GMM)
information that can be shown to be directly applicable to the airworthiness of the
article (Ref. FAA AC 120-77).
6.16 SV Support Engineer: Is the engineer authorized to prepare the EA: who has
satisfactory training and knowledge in processing engineering work.
6.17 SV Qualified Engineer (QE): Is the engineer that has the following minimum
qualifications:
• A thorough working knowledge of the applicable airworthiness standards of
GACAR.
• At least one year of satisfactory experience in processing engineering work, in
direct contact with the GACA/FAA for type certification or major repair/alteration
approval.
• At least 8 years of aeronautical experience, which may include the 1 year of
processing engineering work described above.
6.18 AMOS Technical Assistance (TA) is an application within Aircraft Maintenance and
Engineering System (AMOS) for communication between departments.
7.0 PROCESS:
7.1 Applicable AMOs can request a solution to aircraft maintenance or operational

problems via AMOS Technical Assistance (TA) or other communication means.
7.2 Additionally, SVT Maintenance Control Center (MCC), and Aircraft Inspection (AI)
may also request a solution to aircraft operational problems AMOS.
7.3 SV Support Engineer shall evaluate the solutions to the problem, classify the solutions
as REG REQ, or MJR/MNR per GACA Part 43 appendix A, and GMM section 7.11
flow chart. The classification shall be reviewed and approved by the related SV
Qualified Engineer.
7.4 SV Support Engineer shall coordinate with SVT Aircraft Maintenance Safety & Quality
(AMS&Q), the manufacturer, to obtain GACA approval for all EA extensions related
to REG REQ and/or MJR changes EAs.
7.6 SV Support Engineer shall generate EA instructions based on approved and/or accepted
data as required.
7.7 SV Qualified Engineer shall review and approve the EA developed technical
instructions.
7.8 SV Support Engineer shall register the approved EA in AMOS APN 63 and send the
required E-mails to all concerned departments.

3-0 AIRCRAFT
MAINTENANCE(3-25)
GENERAL 10 JAN 21
(GMM)
7.9 Aircraft Engineering Support (AES) shall utilize AMOS to distribute copies of the EA
to all applicable and affected departments. GACA to be copied for all Major and REG
REQ released EAs, including their extensions.
7.10 AMO applicable departments upon receiving a copy of EA shall:
7.10.1 Comply with the EA, as stated in EA instructions.
7.10.2 Record EA requirements / compliance in AMOS APN 63.
7.10.3 Send E-mail to SV for related work order information and the compliance status
of the REG REQ and MJR.
7.11 Major / Minor procedure flow chart (meets GACAR Part 1 definition of Major repair
and appendix 1 of FAA AC 120-77).
7.12 SV Aircraft Engineering shall establish procedures prescribe the steps for reviewing,
approving, and overseeing engineering authorizations, and specifying the minimum
qualifications (particularly knowledge of applicable airworthiness standards) for the
individuals engaged in this activities. These procedures should identify an individual
who is responsible for the process, can delegate final engineering approval authority.
Also individual engineering authorization should be supported by classification
assessment form for minor changes.
7.13 SV Aircraft Engineering must adhere to the following procedures for EA handling:
7.13.1 During working hours:

a) Engineers should not release and distribute the EA without the three
signatures (Engr, Mgr Eng & GM Eng).
7.13.2 During off-hours:

a) Issue the EA after the concern manager review and approval via E-Mail.
b) Register the EA in AMOS APN 63 with two signatures and distribute it to
allow release the acft.
c) Within next working hours, the concern department to do the following:
I. Complete the remaining signature, and update AMOS APN 63 with
the fully signed EA copy.
II. Raise Technical query in AMOS assigned to PLNG_LMP asking to
replace the advanced copy provided in off hours (missing GM
signature) with the updated full signature copy of the EA.
III. PLNG_LMP to reply on Technical query when they are sure that the
updated copy of the EA placed in the acft logbook.
IV. These instructions applicable on initial and revised EA’s.

3-0 AIRCRAFT
MAINTENANCE(3-25)
GENERAL 10 JAN 21
(GMM)
8.0 PROCEDURES:

3-0 AIRCRAFT
MAINTENANCE(3-25)
GENERAL 10 JAN 21
(GMM)
7.11 MJR/MNR Flowchart
*****

3-0 MAINTENANCE
PROCEDURES (3-26)
GENERAL 10 JAN 21
(GMM)
3-26 ENGINEERING REPAIR (ER)
1.0 PURPOSE:
Define policies and process of issuing / controlling Engineering Repair (ER).
2.0 POLICY:
owner.
2.3 That ER is possibly used to:
2.3.1 Provide repair instructions for damages or other problems occur on Airframe,
components, engines, power plant, and appliances.
2.3.2 Provide alternative procedures and test methods other than those listed in OEM
manuals.
2.3.3 Provide instructions for Aircraft, engines and power plant parts fabrication that
should be consumed during performing maintenance on SV Aircraft.
2.4 That changes affecting regulatory requirements (REG REQ) require approval from
GACA/FAA prior to changes implementation. The changes are classified as REG REQ
if affect any of the following:
2.4.1 Airworthiness Limitations Instruction (ALI).
2.4.2 Airworthiness Directives (ADs).
2.4.3 Certification Maintenance Requirements (CMR).
2.4.4 Fuel System Limitations of GACA/FAA, SFAR 88 & GACAR Part 25.
2.5 That a Major Change (MJR) is developed based on approved data
2.6 That a Minor Change (MNR) is developed based on approved or accepted data.
2.7 That an ER details the repair instructions and any supplement inspections or time
limitations.
3-26 ENGINEERING REPAIR (ER) PAGE 1 OF 8

3-0 MAINTENANCE
PROCEDURES (3-26)
GENERAL 10 JAN 21
(GMM)
2.8 To register all ERs in AMOS APN 63.
2.9 That an ER shall be prepared / issued by an engineer in SVT Aircraft Engineering

Support (AES) or Aircraft Reliability Engineering (ARE).
2.10 That ER must be prepared based on technical and/or Substantiating Data.
2.11 That an ER can only be reviewed and approved by a Qualified SV engineer in SVT
AES or ARE.
2.12 That if the ER is issued by any AMO, it should be issued based on the policy and
procedures in this GMM and shall be reviewed and accepted by SVT AES or ARE.
2.13 That any ER with regulatory requirements (REG REQ), including any changes or
revisions to the ER, should be approved by GACA.
2.14 That any Major (MJR) ER shall be developed based on approved data, otherwise
GACA approval shall be obtained.
2.15 That an ER can only be issued for SV ACFT , Airframes, Components, Engines, Power
Plant, Parts and/or Appliances.
2.16 That an ER cannot be used for modification purposes.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4.2 SVT Maintenance Safety & Quality (AMS&Q)
 GACAR Part 43.19 (c)

 GACA ACs 021-03 and 021-07.
 FAA ACs 25.11529, 29-2, 33.4-1, 43.13-1, 43.13-2 and 120-77 (as revised)
 Manufacturer’s service documents, as revised
 ER form SV 73-147 – as revised

3-0 MAINTENANCE
PROCEDURES (3-26)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 Approved Data – means data approved, or deemed approved, by the President for use in
the performance of repairs and alterations to products and articles. Approved data
structural repair manuals issued by aircraft manufacturers, and design data referred to
airworthiness directives.
6.2 Accepted Data – Data acceptable to GACA.
6.3 Article – means —

a) For purposes of GACAR Parts 21, 39 and 45, a material, part, component, process,
or appliance; and
b) For purposes of GACAR Part 145, an aircraft, airframe, aircraft engine, propeller,
appliance, or component part.
6.4 Airworthiness Limitation Instructions (ALI) - The GACA/FAA approved section of the
instructions for continued airworthiness (ICA), provided by the design approval holder,
that sets forth mandatory replacement times, structural inspection intervals, and related
structural inspections established per GACAR 23.573 and 25.
6.5 Regulatory Requirement Change (REG REQ) – A change that affects CMR, AD, ALI
and/or Fuel System Limitations of GACA/FAA SFAR 88.
6.6 Major Repair (change) (MJR) – Major repair means a repair:

a) That, if improperly done, might appreciably affect mass, balance, structural
b) That is not done according to accepted practices or cannot be done by elementary
operations.
Note: Further details on repairs that are major repairs is contained in Appendix A to
GACAR Part 43.
6.7 Minor Change (MNR) – A minor change is any change that is not major.
6.8 For the purpose of damage tolerance evaluation of fatigue critical structure, repairs are
categorized as follows:
6.8.1 Category A Repair: A permanent repair for which the inspections given in the
Maintenance Planning Data (MPD) document, are sufficient and no other
actions are necessary.

3-0 MAINTENANCE
PROCEDURES (3-26)
GENERAL 10 JAN 21
(GMM)
6.8.2 Category B Repair: A permanent repair for which supplemental inspections are
necessary at the specified threshold and repeat intervals.
NOTE:
For structural repairs only, Supplemental inspection methods, threshold, and repeat
intervals are to be developed per the approved maintenance program (GACAR
121.469).
6.8.3 Category C Repair: A time-limited repair which must be replaced or reworked

within a specified threshold and repeat interval.
6.9 Certification Maintenance Requirements (CMR) – Required periodic tasks established

during the design certification of the aircraft as an operating limitation of the Type
Certifications (TC).
6.10 Continue – In – Service Condition – An article that is authorized to operate with wear
or damage outside a specified limit, tolerance or other parameter specified in
Manufacturer’s Service Document (MSD).
6.11 Engineering Repair (ER) – Document issued by SVT AES or ARE specifies repair
instructions for damages or other problems occur on Airframe, components, engines,
power plant, and appliances, which is not covered in OEM manuals.
6.12 Manufacturer’s Service documents (MSD) – Publications by a design approval holder

that provide acceptable methods, techniques, and practices for performing aircraft
maintenance, including but not limited to MM, SRM, SB, and CMM. (AC 120-77).
6.13 Instructions for Continued Airworthiness (ICA) – The methods, techniques, and
practices for performing maintenance, preventive maintenance, and alterations, which
are provided by the design approval holder or its component manufacturers. (AC 120-
77).
6.14 Substantiating Data – Technical data used to show that an article complies with the
alteration, or continue-in-service condition of the article being evaluated.
Substantiating data shown to comply with the applicable airworthiness standards is
acceptable to the Administrator. This is because it establishes that the article meets the
regulatory requirements and would be returned to its original or properly altered
condition by use of this data. (Reference sections GACAR Parts 21.45, 25.603,
43.19(b)) (AC 120-77).

3-0 MAINTENANCE
PROCEDURES (3-26)
GENERAL 10 JAN 21
(GMM)
6.15 Technical Data – Drawings and specifications, including a list of drawings and
information that can be shown to be directly applicable to the airworthiness of the
article. (Reference GACAR Part 21.45) (AC 120-77).
6.16 SVT Aircraft Reliability Engineering (ARE)’ Engineer: Is the engineer authorized to
prepare the ER: who has satisfactory training and knowledge in processing engineering
work.
6.17 SVT Aircraft Engineering Support (AES)’ Engineer: Is the engineer authorized to
prepare the ER: who has satisfactory training and knowledge in processing engineering
work.
6.18 SV Qualified Engineer (QE): Is the engineer that has the following minimum
qualifications:
• A thorough working knowledge of the applicable airworthiness standards of
GACAR.
• At least 1 year of satisfactory experience in processing engineering work, in direct
contact with the FAA for type certification or major repair/alteration approval.
• At least 8 years of aeronautical experience, which may include the 1 year of
processing engineering work described above.
6.19 AMOS Technical Assistance (TA) – is an application within Aircraft Maintenance and
Engineering System (AMOS) for communication between departments.
7.0 PROCESS:
7.1 Applicable AMOs can request a solution to aircraft maintenance or operational

problems via AMOS Technical Assistance (TA) or other communication means.
7.2 Additionally, SVT Maintenance Control Center (MCC), and Aircraft Inspection (AI)
may request a solution to aircraft operational problems via AMOS.
7.3 SV Reliability Engineer or SV Support Engineer shall evaluate the solutions to the
problem, classify the solutions as REG REQ, or MJR/MNR per GACAR part 43
appendix A, and GMM section 7.13 flow chart. The classification shall be reviewed
and approved by the related SV Qualified Engineer.

3-0 MAINTENANCE
PROCEDURES (3-26)
GENERAL 10 JAN 21
(GMM)
7.4 For structural repairs, SV Reliability Engineer or SV Support Engineer shall categorize
the repair as CAT “A”, “B”, or “C” per the maintenance program (GACAR 121.469).
The categorization shall be reviewed and approved by the related SV Qualified
Engineer.
7.5 SV Reliability Engineer or SV Support Engineer shall coordinate with SVT Aircraft
Maintenance Safety & Quality (AMS&Q), the manufacturer, and/or GACA/FAA, if
required, to obtain the required approvals for REG REQ, MJR changes ERs., and/or the
supplemental structural inspections of CAT “B” repairs, as required.
7.6 SV Reliability Engineer or SV Support Engineer shall generate ER instructions based

on approved and/or accepted data as required.
7.7 SV Qualified Engineer (QE) shall review and approve the ER developed technical
instructions.
7.8 SV Reliability Engineer or SV Support Engineer shall register the approved ER in

AMOS APN 63 and send the required E-mails to all concerned departments.
7.9 SV Reliability Engineer or SV Support Engineer shall utilize AMOS to distribute

copies of the ER to all applicable and affected departments.
7.10 AMO applicable departments upon receiving a copy of ER shall:
7.10.1 Comply with the ER, as stated in ER instructions.
7.10.2 Record ER requirements / compliance in AMOS APN 63.
7.10.3 Send E-mail to SV for related work order information and the compliance status
of the REG REQ and MJR.
7.11 For CAT “B” ERs, SVT MCC and/or Base Maintenance Planning & Control (BMP&C)
shall control the F/U actions (using AMOS APN 1844), including any repeat
inspections, as per ER instructions.
7.12 For CAT “C” ERs, SVT MCC and/or BMP&C shall control the F/U actions (using
AMOS APN 1844), including any repeat inspections and termination action, as per ER
instructions.
7.13 Major / Minor procedure flow chart (meets GACAR Part 1 definition of Major repair
and appendix 1 of FAA AC 120-77).

3-0 MAINTENANCE
PROCEDURES (3-26)
GENERAL 10 JAN 21
(GMM)
7.13 MJR/MNR Flowchart

3-0 MAINTENANCE
PROCEDURES (3-26)
GENERAL 10 JAN 21
(GMM)
8.0 PROCEDURES:
*****

3-0 MAINTENANCE
PROCEDURES (3-27)
GENERAL 10 JAN 21
(GMM)
3-27 AIRCRAFT MAINTENANCE TASK CARD (MTC)
1.0 PURPOSE:
To describe the policies and process for the development, revision and issuance of aircraft
maintenance task cards.
2.0 POLICY:
2.3 That the design and application of the Maintenance Program and tasks shall ensure and
observe human factors principles.
2.4 To use MTCs to record scheduled routine maintenance, preventive maintenance and
inspection tasks on Saudia aircraft.
2.5 That MTCs cover scope of aircraft maintenance and inspection to be performed.
2.6 To develop/revise MTCs in accordance with current revisions of maintenance program the
applicable maintenance documents.
3.0 PROCESS OWNER:
The owner of this process is SVT Aircraft Continuous Airworthiness Management (ACAM).
4.0 APPLICABILITY:

4.3 SVT Maintenance Control Centre (MCC)
3-27 AIRCRAFT MAINTENANCE TASK CARD (MTC) PAGE 1 OF 2

3-0 MAINTENANCE
PROCEDURES (3-27)
GENERAL 10 JAN 21
(GMM)
 GACAR Parts 43.11, 43.17, 121.683, 121.655 & 121.703.

 IOSA MNT 1.3.2.
 ATA iSpec 2200
6.0 DEFINITIONS:
6.1 Aircraft Maintenance Task Card (MTC) - The document that provides detailed instructions
for performing and recording applicable maintenance tasks on a specific system,
component, and structure or for carrying out a specific process. This document enables
mechanics of any skill level to perform a specific maintenance task with minimum
supervision.
7.0 PROCESS:
7.1 SVT Aircraft Continuous Airworthiness Management (ACAM) shall:
7.1.1 Develop new MTCs or revise the existing MTCs upon formal requests from
applicable department.
7.1.2 Locate required references and procedures, and obtain acceptance as applicable.
7.1.3 Develop MTCs in accordance with ATA iSpec 2200.
7.2.1 Issue MTCs to the applicable department for performing and recording
maintenance/inspection tasks.
7.2.2 Use MTCs for accomplishing and recording specific scheduled routine
7.2.3 Identify printing and distributing requirements for MTCs and the supporting
documents.
8.0 PROCEDURES:
3-27 AIRCRAFT MAINTENANCE TASK CARD (MTC) PAGE 2 OF 2

3-0 MAINTENANCE
PROCEDURES (3-28)
GENERAL 10 JAN 21
(GMM)
3-28 NON-ROUTINE WORK ORDER HANDLING
1.0 PURPOSE:
To describe the policies and process of handling non-routine work cards (NRC).
2.0 POLICY:
owner.
2.2 That the requirements of this GMM chapter/section shall be adhered to by all
2.3 That AMO defer W.O.s in accordance with GMM Chapter 3-3 Deferred Maintenance.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4.3 Approved Maintenance Organizations (AMO)
5.0 REFERNCE DOCUMENTS:
 GACAR Parts 43.11, 43.17, 121.683, 121.655, 121.699

 IOSA MNT 2.4.1
6.0 DEFINITIONS:
6.1 Non-routine Work Order (W.O.s) - A serialized AMOS entry used to record non-
routine Maintenance / Inspection task and its compliance.
3-28 NON-ROUTINE WORK CARDS HANDLING PAGE 1 OF 4

3-0 MAINTENANCE
PROCEDURES (3-28)
GENERAL 10 JAN 21
(GMM)
6.2 Out-of-Service (OOS) Aircraft - An aircraft undergoing scheduled routine checks,

hangar special visit but excluding ISCs, weekly checks and ramp checks; or
unscheduled maintenance where extended ground time is anticipated.
6.3 Unscheduled maintenance - Non-routine maintenance work performed to restore an

item to a satisfactory condition by providing correction of known or suspected
malfunctions and/or defects.
6.4 Scheduled Maintenance - Maintenance work performed at defined intervals to retain

an item in a serviceable condition by systematic inspection, detection, replacement of
the worn out items, adjustments, calibrations, cleaning, etc.
6.5 Deferred Maintenance - Maintenance work not having any bearing on flight safety,
which is deferred to a convenient time and/or location for accomplishment.
6.6 Hangar Special Visit (HGR SPLV) -When an aircraft is brought to the hangar for
maintenance for repairs which cannot be accomplished by Line Maintenance (Jeddah
only).
7.0 PROCESS:
7.1 Base Maintenance Planning & Control (BMP&C) shall:
7.1.1 Ensure all non-routine work cards (NRCs) are entered in AMOS as soon as the
NRCs are issued.
7.1.2 To perform a random spot check on AMO to ensure proper data entry.
7.2 The Approved Maintenance Organization (AMO) shall:
7.2.1 Raise W.O.s as required with the time frame, Notify BMP&C if required.
7.2.2 Record, distribute and control W.O.s.
7.2.3 Transcribe related task in planning applicable system for tracing.
7.2.4 Comply with and complete W.O.s requirements.
7.2.5 Update applicable database.
7.2.6 Retain the completed W.O.s together with the work package for historical
records.

3-0 MAINTENANCE
PROCEDURES (3-28)
GENERAL 10 JAN 21
(GMM)
8.0 PROCEDURES:
*****

3-0 MAINTENANCE
PROCEDURES (3-28)
GENERAL 10 JAN 21
(GMM)

3-0 MAINTENANCE
PROCEDURES (3-29)
GENERAL 10 JAN 21
(GMM)
3-29 JOB INSTRUCTIONS CARD
1.0 PURPOSE:
To describe the policies and process for the development, revision and issue of Job Instructions
Cards (JICs) for aircraft maintenance tasks.
2.0 POLICY:
2.3 To use JICs to provide instructions on how to comply with routine maintenance tasks.
2.4 To develop or revise the JICs in accordance with applicable Aircraft Maintenance Manuals
(AMM) as revised.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4.2 SVT Aircraft Engineering Support (ASE)
5.0 REFERENCE DOCUMENTS
 GACAR Part 121.683 & 121.699.

 ATA iSpec 2200.
 Aircraft Maintenance Manual – as revised.
6.0 DEFINITIONS:
6.1 Job Instructions Card - A self-contained document that contains detailed maintenance task
instructions and is used in conjunction with the related maintenance task card or a SVM
form.
3-29 JOB INSTRUCTIONS CARD (JIC) PAGE 1 OF 2

3-0 MAINTENANCE
PROCEDURES (3-29)
GENERAL 10 JAN 21
(GMM)
7.0 PROCESS:
7.1.1 Issue or revise JICs to the applicable department for performing and recording
maintenance/ inspection tasks.
7.1.2 Locate required references and procedures, and obtain acceptance as applicable.
7.1.3 Develop JICs in accordance with ATA iSpec 2200.
7.1.4 Upload AMOS web drive (APN 62) with latest revision.
7.1.5 Applicable department follow JICs instruction and perform the required maintenance
tasks.
7.1.6 Identify printing, stocking and distributing requirements for JICs and the supporting
documents.
8.0 PROCEDURES:
*****
3-29 JOB INSTRUCTIONS CARD (JIC) PAGE 2 OF 2

3-0 RESERVED
(3-30)
GENERAL 10 JAN 21
(GMM)
3-30 RESERVED
*****

3-0 RESERVED
(3-30)
GENERAL 10 JAN 21
(GMM)

3-0 MAINTENANCE
PROCEDURES (3-31)
GENERAL 10 JAN 21
(GMM)
3-31 SUPPLEMENTAL TYPE CERTIFICATE (STC)
1.0 PURPOSE:
To provide the policies and the process for identifying, approving, recording and reporting of
Supplemental Type Certificate (STC) projects on Saudia fleet in conformity with requirements
of GACA.
2.0 POLICY:
2.3 To perform STC major alteration only according to the approved STC data.
2.4 To consider STC major alteration as Required Inspection Item (RII).
2.5 To maintain a record of each STC major alteration
2.6 To keep a list of all STC projects.
2.7 To conform to the reporting requirements of GACA for all STC major alterations.
2.8 To put all aircraft that is under STC modification project under SVT Aircraft
Maintenance Safety & Quality (AMS&Q) hold.
2.9 To acquire SVT AMS&Q approval for aircraft release to service that is under STC
modification project.
3.0 PROCESS OWNER:
The owner of this process is SVT Aircraft Reliability Engineering (ARE).
4.0 APPLICABILITY:
This process is applicable to and must be addressed by the following major organizations:

3-31 SUPPLEMENTAL TYPE CERTIFICATE (STC) PAGE 1 OF 4

3-0 MAINTENANCE
PROCEDURES (3-31)
GENERAL 10 JAN 21
(GMM)
 GACA AC 021-07.
 GACA AC 021-03
 GACAR 21 Subpart D, 39, 121.1557, 121.1549, 121.699 and 91.443.
 GACA FORM 8320-1 Major Repair and Alteration
 GACA FORM 8130-9 Statement of conformity
 GACA FORM 8110-12 Application for STC
6.0 DEFINITIONS:
6.1 Approved Data - means data approved, or deemed approved, by the President for use in
the performance of repairs and alterations to products and articles. Approved data
structural repair manuals issued by aircraft manufacturers, and design data referred to in
airworthiness directives.
6.2 STC - means supplemental type certificate.
7.0 PROCESS:
7.1 SVT Aircraft Reliability Engineering (ARE):
7.1.1 Confirm the need to obtain approved data in accordance with GACA AC 021-03
and AC 021-07 and prepare the GACA STC application package to be submitted
to GACA or FAA STC project.
7.1.2 Coordinate with SVT Aircraft Maintenance Safety & Quality (AMS&Q) to
obtain GACA approval as required.
7.1.3 Prepare and release an EOC / EOD to cover the required STC modification per
GMM chapter 3-12 Engineering Order.
7.1.4 Coordinate STC activities as required (test flight, MSL, manual update, etc.)
with all applicable organizations.
7.1.5 Coordinate with Flight Operations (Standards) to make sure relevant document
is released (NOTAM, Crew Bulletin).
7.1.6 Ensure that all STCs shall be recorded, update applicable system and maintain a
copy of the documents per GACAR 43 APPENDIX B.

3-0 MAINTENANCE
PROCEDURES (3-31)
GENERAL 10 JAN 21
(GMM)
7.1.7 Inform SVT AMS&Q about all actions that should be completed before
releasing Aircraft to service (i.e., FO actions, test flights, Manual updates for
STC configuration changes, AMP actions, etc…).
7.2 AMO:
7.2.1 AMO Complies with engineering documents (EOC, EOD).
7.2.2 AMO Review and sign all completed Statement of Conformity GACA Form
8130-9 and GACA Form 8320-1 Major Repair and Alteration in accordance
with GACA AC 021-07.
7.3 SVT Base Maintenance Planning & Control (BMP&C), upon STC modification
completion:
7.3.1 To review and ensure that all applicable engineering documents and other
required airworthiness release documents are properly filled, completed, and
stamped/signed.
7.3.2 To ensure that all records and Dirty Finger Prints (DFP), that meet SVT Record
System requirements, are obtained in satisfactory condition.
7.3.3 To update AMOS for STC accomplishment, and route STC Record and DFPs to
SVT Record section.
7.3 SVT AMS&Q:
7.3.1 Coordinate all STC projects activities with AMO and GACA, as required.
7.3.2 Put aircraft that undergoes STC project under hold until all required pre-release
actions, as per step 7.1.7, are taken, and coordinate with SVT Maintenance
Control Center (MCC) for any announcement in the briefing.
7.3.3 Authorize aircraft release back to service.
7.3.3 Ensure that all STC recording and reporting actions, as per relevant GACARs
are complied with.
8.0 PROCEDURES:
*****

3-0 MAINTENANCE
PROCEDURES (3-31)
GENERAL 10 JAN 21
(GMM)

3-0 AIRCRAFT
MAINTENANCE
(3-32)
GENERAL 10 JAN 21
(GMM)
3-32 AIRCRAFT FUMIGATION
1.0 PURPOSE:
To establish policies and process for aircraft fumigation.
2.0 POLICY:
2.2 That the requirements of this GMM chapter / section and related SV manuals shall be
adhered to by all affected departments .
2.3 To fumigate aircraft:
2.3.1 When it is infected with pests.
2.3.2 When required by work package .
2.3.3 When requested by SV.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4.3 SV Ground Operation (GO)
 N/A.
6.0 DEFENITIONS:
For the purposes of this section, the following definitions Apply:
6.1 Fumigation: A disinfestations procedure used on Saudia aircraft to control pests.
3-32 AIRCRAFT FUMIGATION PAGE 1 OF 2

3-0 AIRCRAFT
MAINTENANCE
(3-32)
GENERAL 10 JAN 21
(GMM)
7.0 PROCESS:
7.1.1 Schedule routine fumigation in Work Packages when requested.
7.1.2 Coordinates and communicate with ground operation services /SGS (fleet service) as
required for aircraft fumigation.
7.1.3 Coordinate and communicate with ground operation services/SGS (fleet

service) as required for aircraft cleaning after fumigation.
7.1.4 Report compliance of aircraft fumigation to SVT MCC and update AMOS.
7.2.1 Request Aircraft fumigation upon pests report onboard aircraft.

7.2.2 Ensure fumigation is performed prior releasing the aircraft back to service .
8.0 PROCEDURES:
*****
3-32 AIRCRAFT FUMIGATION PAGE 2 OF 2

3-0 RESERVED
(3-33)
GENERAL 10 JAN 21
(GMM)
3-33 RESERVED
*****

3-0 RESERVED
(3-33)
GENERAL 10 JAN 21
(GMM)

3-0 MAINTENANCE
PROCEDURES (3-34)
GENERAL 10 JAN 21
(GMM)
3-34 MAINTENANCE SERVICE LETTER (MSL) HANDLING
1.0 PURPOSE:
To provide the policies and the process for issuance / re-issuance of MSL.
2.0 POLICY:
owner.
2.3 That MSLs be issued for a specific period, where after they are automatically
cancelled.
2.4 That MSL validity should not exceed 180 unless it is reviewed and revised by SVT
Aircraft Reliability Engineering (ARE) and reissued with new issue date.
2.5 To distribute new/amended Email/electronic media and hard copy (if needed) MSLs to
all applicable personnel expeditiously.
2.6 That Flight Operations Division concur with MSLs affecting operation of the aircraft,
prior to their issuance.
2.7 That only SVT ARE may issue and authorize MSLs.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

3-34 MAINTENANCE SERVICE LETTER (MSL) HANDLING PAGE 1 OF 4

3-0 MAINTENANCE
PROCEDURES (3-34)
GENERAL 10 JAN 21
(GMM)
 N/A.
6.0 DEFINITIONS:
6.1 MSL - A leaflet identifying and specifying preliminary or temporary data that changes
maintenance data and/or procedures; or changes Flight Crew procedures.
6.2 PCR- Publication Change Request used by technical publication to request revision to
a manufacturer technical manual (AMM, AIPC, etc…).
7.0 PROCESS:
7.1 SVT Aircraft Reliability Engineering (ARE) shall:
7.1.1 Establish the need for dissemination of technical information related to aircraft
maintenance based on experience, manufacturer recommendations, regulatory
requirements, and:
7.1.2 Prepare the MSL in coordination with applicable departments.
7.1.3 Ensure the MSL constrained by the relevant manual revision that should be
monitored by relevant Aircraft Engineering specialty for possible termination.
7.1.4 Issue new /Amended MSLs in the system and ensure the requirements of PCR
action
7.1.5 Ensure the distribution of new/amended MSLs in electronic media and hard
copy (if needed) to all applicable SVT and contracted AMO personnel.
7.1.6 Revise MSLs as required with definite time not exceed 180 days.
7.1.7 Review the status of MSL as required.
7.2 The applicable organizations comply with the MSL requirements.
7.3 Contracted AMO shall take appropriate actions if the MSL affects materials in any
technical manual.

3-0 MAINTENANCE
PROCEDURES (3-34)
GENERAL 10 JAN 21
(GMM)
8.0 PROCEDURES:
*****

3-0 MAINTENANCE
PROCEDURES (3-34)
GENERAL 10 JAN 21
(GMM)

3-0 MAINTENANCE
PROCEDURES (3-35)
GENERAL 10 JAN 21
(GMM)
3-35 ENGINEERING DIRECTIVES
1.0 PURPOSE:
To define the policies and process for the issuance of EDs.
2.0 POLICY:
2.2 To use ED to direct the following non-routine work:
2.2.1 Inspections or checks to determine if an in-service problem exists or is imminent.
2.2.2 Conduct fleet surveys for collection of data to be used for SVT Aircraft Reliability
Engineering (ARE) evaluation/analysis.
2.3 That an ED should clearly identify the aircraft/component disposition in case of a defect is
detected.
2.4 Not to use the ED for the purpose of incorporating modifications or repairs into an
aircraft.
2.5 To allocate adequate time, equipment and materials for ED compliance.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4.4 Approved Maintenance Organization. (AMO)
 GACAR Parts 1, 39 and 121.

 FAA ADs, DGCA CNs and FAA/GACA Rule Changes.
3-35 ENGINEERING DIRECTIVES PAGE 1 OF 2

3-0 MAINTENANCE
PROCEDURES (3-35)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
For the purposes of this section, the following definition applies:
6.1 Urgent modification or inspection – Any action required within 7 days, 100 Flight Hours
(FH) or 100 Flight Cycles (FC).
7.0 PROCESS:
7.1 SVT Aircraft Reliability Engineering (ARE) defines the task, approves and defines the
plan of ED compliance in coordination with SVT Base Maintenance Planning & Control
(BMP&C) as required to schedule the accomplishment.
7.2 SVT ARE reflects in ED’s work instruction the disposition of aircraft/component in case a
defect is detected.
7.3 AMO receives and accomplishes the ED as required.
8.0 PROCEDURES:
*****
3-35 ENGINEERING DIRECTIVES PAGE 2 OF 2

3-0 AIRCRAFT
MAINTENANCE(3-36)
GENERAL 10 JAN 21
(GMM)
3-36 TSV TECHNICAL SERVICES AIRCRAFT MAINTENANCE FORMS (TSV's)
1.0 PURPOSE:
To describe the policies and process for the development, revision and issue of aircraft
related technical services maintenance forms.
2.0 POLICY:
2.1 Not to deviate from this process without the express concurrence of the Process
owner.
2.3 That the design and application of TSV's ensure and observe human factors
principles.
2.4 To use TSV's to record maintenance, preventive maintenance and inspection tasks on
SV aircraft.
2.5 That TSV's cover scope of aircraft maintenance and inspection to be performed.
2.6 The TSV's usually created when special design of format is required.
2.7 To develop/revise TSV's with detailed instructions (normally extracted from AMM's,
AD's, EO’s…. etc..).
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

3-36 TSV TECHNICAL SERVICES AIRCRAFT MAINTENANCE FORMS (TSV's) PAGE 1 OF 2

3-0 AIRCRAFT
MAINTENANCE(3-36)
GENERAL 10 JAN 21
(GMM)
 GACAR Parts 43.11, 43.17, 121.683 and 121.655.
6.0 DEFINITIONS:
6.1 Technical Services Maintenance Forms (TSV's) the documents that are acft related
and designed with free format to meet specific requirements of particular tasks or for
carrying out a specific process with accountability as required. This document enables
technician of any skill level to perform the task with minimum supervision.
7.0 PROCESS:
7.1.1 Develop new TSVs or revise the existing TSVs upon formal requests from
applicable department or natural requirement by the maintenance program.
7.1.2 Locate required references and procedures, and obtain acceptance as

applicable.
7.1.3 Develop TSVs in accordance with ATA iSpec 2200.
7.2.1 Issue TSVs to the applicable department for performing and recording
7.2.2 Use TSVs for accomplishing and recording specific maintenance/inspection

tasks.
7.2.3 Identify printing and distributing requirements for TSVs and the supporting
document.
8.0 PROCEDURES:
*****
3-36 TSV TECHNICAL SERVICES AIRCRAFT MAINTENANCE FORMS (TSV's) PAGE 2 OF 2

3-0 AIRCRAFT
MAINTENANCE(3-37)
GENERAL 05 AUG 21
(GMM)
3-37 ROUTINE COMPONENT CHANGE CARD (RCCC)
1.0 PURPOSE:
To describe the policies and process for the development, revision and issue of aircraft
routine component change cards.
2.0 POLICY:
owner.
2.3 That the design and application of the RCCC’s shall ensure and observe human
factors principles.
2.4 To use RCCC’s Template (TSV 92-633) to replace scheduled or non-scheduled

a specific component, engine or APU on SV aircraft.
2.5 To use RCCC’s to record part number and serial number of removed and installed
component, engine or APU on SV aircraft.
2.6 That RCCC's cover scope of aircraft maintenance and inspection to be performed.
2.7 To develop/revise RCCCs in accordance with current revisions of the applicable

Aircraft Maintenance Manual (AMM).
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

3-37 ROUTINE COMPONENT CHANGE CARD (RCCC) PAGE 1 OF 2

3-0 AIRCRAFT
MAINTENANCE(3-37)
GENERAL 05 AUG 21
(GMM)
 GACAR Parts 43.11, 43.17, 121.683 and 121.655

 IOSA MNT 1.3.2
 TSV 92-633
6.0 DEFINITIONS:
6.1 ROUTINE COMPONENT CHANGE CARD (RCCC) - the document that provides
instructions with adequate accountability for performing and recording the removal
and installation of a specific component with part number and serial number. This
document enables technician of any skill level to perform a specific maintenance task
with minimum supervision.
7.0 PROCESS:
7.1.1 Develop new RCCCs or revise the existing RCCCs upon formal requests from
applicable department.
7.1.2 Develop new RCCCs for specific hard time components (Engines, Landing
Gears, Heat exchangers, Air Cycle Machines …etc.).
7.1.3 Locate required references and procedures, and obtain acceptance as

applicable.
7.1.4 Develop RCCCs in accordance with ATA iSpec 2200.
7.2.1 Issue RCCCs to the applicable department for performing and recording a
component removal/installation tasks.
7.2.2 Identify printing and distributing requirements for RCCCs and the supporting
documents.
8.0 PROCEDURES:
*****
3-37 ROUTINE COMPONENT CHANGE CARD (RCCC) PAGE 2 OF 2

4-0 MAINTENANCE
REPORTS (4-1)
GENERAL 10 JAN 21
(GMM)
4-1 SERVICE DIFFICULTY REPORT (SDR)
1.0 PURPOSE:
To describe the policies and process those records and reports unusual operational
occurrences designated by GACAR as Service Difficulty Reports.
2.0 POLICY:
personnel performing maintenance on SAUDIA fleet.
2.3 To provide SDRs to GACA and the Type Certificate Holder within 96 hours of their
occurrence in accordance with GACAR Part 121.1553.
Note:
SDR report that is due on Friday or Saturday may be submitted on the following
working day and one that is due on a holiday may be submitted on the next working
day.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 GACAR Parts 121.1549 and 121.1553.

 GACA AC R-10-2010.
 IOSA MNT 1.7.1/ 2.12.2/ 2.12.7.
 SVM 91-310 Form.
4-1 SERVICE DIFFICULTY REPORT (SDR) PAGE 1 OF 6
4-0 MAINTENANCE
REPORTS (4-1)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 Flight: The period of time from when an aircraft leaves the surface of the earth until it
touches down on landing.
6.2 Flight related SDR: Means any malfunction or defect reported by Flight Crew in
aircraft Logbook and identified as an SDR as per this process GMM 4-1.
6.3 Maintenance related SDR: Means an SDR that is identified as per this process GMM
4-1 during routine or non-routine maintenance work.
6.4 SDR Occurrence: An occurrence or detection of each failure, malfunction or defect

concerning:
6.4.1 Fires during flight and whether the related fire-warning system functioned
properly or explosion.
6.4.2 Fires during flight not protected by a related fire-warning system.
6.4.3 False fire-warning during flight.
6.4.4 An aircraft component that causes accumulation or circulation of smoke vapor,

or toxic or noxious fumes in crew compartment or passenger cabin during
flight.
6.4.5 A fuel or fuel-dumping system malfunction that affects fuel flow (supply
and/or distribution) or causes hazardous leakage during flight.
6.4.6 An unwanted landing gear extension or retraction, or unwanted opening or

closing of landing gear doors during flight.
6.4.7 Brake system components that result in loss of brake actuating force when the
airplane is in motion on the ground.
6.4.8 An engine exhaust system that causes damage during flight to the engine,
adjacent structure, equipment, or components.
6.4.9 Engine shutdown during flight because of flameout.

4-0 MAINTENANCE
REPORTS (4-1)
GENERAL 10 JAN 21
(GMM)
6.4.10 Engine shutdown during flight when external damage to the engine or the
airplane structure occurs.
6.4.11 Engine shutdown during flight due to foreign object ingestion or icing.
6.4.12 Engine shutdown during flight of more than one engine.
6.4.13 Uncommanded loss of thrust/ power failure of any engine.
6.4.14 Uncontained failure of engine compressor, turbines.
6.4.15 Aircraft structure that requires major repair.
6.4.16 Any failure of aircraft primary structure or principal structure element.
6.4.17 Cracks, permanent deformation, or corrosion or defects or damage of aircraft

structures, if more than the maximum acceptable to the manufacturer or the
GACA.
6.4.18 Any part of the aircraft that would endanger the aircraft or any person by
becoming detached in flight or during operations on the ground.
6.4.19 Aircraft components or systems that result in taking emergency actions during
flight (except action to shut down an engine). The pilot in command is the only
person who may define if emergency actions were taken.
6.4.20 Emergency evacuation systems or components including all exit doors,

passenger emergency evacuation lighting systems, or evacuation equipment
that are found defective, or that fail to perform the intended functions during an
actual emergency or during training, testing, maintenance, demonstrations, or
inadvertent deployments.
6.4.21 Any other failure, malfunction, or defect in an aircraft that occurs or is detected
at any time if, in SV Technical’s opinion, that failure, malfunction, or defect
has endangered or may endanger the safe operation of an aircraft.
6.5 SDR: A report of an SDR occurrence containing the following information:
6.5.1 Type and registration number of the aircraft.

4-0 MAINTENANCE
REPORTS (4-1)
GENERAL 10 JAN 21
(GMM)
6.5.2 The date, flight number and operating stage during which the SDR problem
(incident) occurred (e.g., pre-flight, takeoff, climb, cruise, descent landing, and
inspection).
6.5.3 The emergency procedure affected (e.g., unscheduled landing and emergency
descent).
6.5.4 The nature of the failure, malfunctions, or defects.
6.5.5 Identification of the part and system involved, including available information
pertaining to type designation of the major component and time since overhaul.
6.5.6 Apparent cause of the failure, malfunction, or defect (e.g., wear, crack, design
deficiency, or personnel error).
6.5.7 Whether the part was repaired, replaced, sent to the manufacturer, or other
action taken.
6.5.8 Whether the aircraft was taken out of service.
6.5.9 Other pertinent information necessary for more complete identification,

determination of seriousness, or corrective action.
NOTE: SDR transmittal may not be withheld by the affected station even though all
information required in this process is not available.
6.6 Repeat flight related SDR problem: A flight related SDR problem that occurs on the
same aircraft a second time within 24 hours from the first occurrence.
6.7 Routine maintenance work: Work performed during compliance with Task Card
instruction.
6.8 Non-routine maintenance work: Work not related to Task Cards.
6.9 Type Certificate Holder: The Original manufacture of the aircraft.

4-0 MAINTENANCE
REPORTS (4-1)
GENERAL 10 JAN 21
(GMM)
7.0 PROCESS:
7.1 SVT Maintenance Control Center (MCC) shall notify SVT Aircraft Maintenance
Safety & Quality (AMS&Q) of any aircraft accident/ incident.
7.2 Approved Maintenance Organization (AMO) shall report to SVT AMS&Q any
aircraft damage out of SRM limit.
7.3 SVT AMS&Q shall identify occurrences related SDR based on SDR definition in 6.4.
7.4 SVT AMS&Q shall check AMOS on daily basis to ensure all SDR occurrences are
submitted to GACA within 96 hours.
7.5 SVT AMS&Q shall report SDR occurrence (initial data report) to GACA using SVM
91-310 Form (as revised) within 96 hours.
7.6 AMO shall identify components removed from aircraft as a result of SDR occurrence.
7.7 AMO shall treat components removed from aircraft as a result of SDR problems on
priority basis and provides shop findings and preventive action.
7.8 SVT Aircraft Reliability Engineering (ARE), shall evaluate SHOP Finding results and
provide final report to AMS&Q.
7.9 SVT AMS&Q shall coordinate and follow up with ARE and/or AMO for SDR data
closure.
7.10 If required, SVT AMS&Q shall coordinate with SVT ARE to notify SDR occurrence
to the Type Certificate Holder.
7.11 SVT AMS&Q shall provide the closing data and report to GACA.
7.12 SVT AMS&Q shall review SDR report status in CASS Review Board (CRB).
8.0 PROCEDURES:
*****

4-0 MAINTENANCE
REPORTS (4-1)
GENERAL 10 JAN 21
(GMM)

4-0 MAINTENANCE
REPORTS (4-2)
GENERAL 10 JAN 21
(GMM)
4-2 MECHANICAL INTERRUPTION SUMMARY REPORT (MISR)
1.0 PURPOSE:
To describe the policies and process for recording and reporting flight interruptions due to
technical reasons to GACA.
2.0 POLICY:
2.1 Not to deviate from this policy without the expressed concurrence of the process owner.
performing maintenance on SAUDIA fleet.
2.3 To provide GACA a monthly report for all flight interruptions due to technical reasons
before the 10th day of the following month.
2.4 That flight interruptions are detailed in the Aircraft and Engine Reliability, and
Component Reliability Reports.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 GACAR Parts 121.1557 and 121.1559.

 GMM Chapter 4 – 4 (Technical Flight Interruption Events).
 IOSA MNT 1.7.1, 2.12.1 and 2.12.7.
4-2 MECHANICAL INTERRUPTION SUMMARY REPORT (MISR) PROCESS PAGE 1 OF 2

4-0 MAINTENANCE
REPORTS (4-2)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
For the purpose of this section, the following definition applies:
6.1 Flight Interruption: A change from the original flight plan due to a known or suspected
malfunction and/or defect during flight.
7.0 PROCESS:
7.1 SVT Aircraft Reliability Engineering (ARE) shall collect the required data to prepare a
summary report for the previous month of the following:
a. Each interruption to a flight, unscheduled change of aircraft en-route, or unscheduled

stop or diversion from a route, caused by known or suspected mechanical difficulties or
malfunctions that are not required to be reported under GACAR Part 121.1553.
b. The number of engines removed prematurely because of malfunction, failure or defect,

listed by make and model and the aircraft type in which it was installed.
7.2 ARE shall send the monthly summary report to SVT Aircraft Maintenance Safety &
Quality (AMS&Q) and the type certificate holder as per the summary report distribution list.
7.3 SVT AMS&Q shall submit the summary report to GACA before the end of the 10th day of
the following month.
8.0 PROCEDURES:
*****
4-2 MECHANICAL INTERRUPTION SUMMARY REPORT (MISR) PROCESS PAGE 2 OF 2

4-0 MAINTENANCE
REPORTS (4-3)
GENERAL 05 AUG 21
(GMM)
4-3 AIRCRAFT BIRD-STRIKE REPORTING
1.0 PURPOSE:
To report Bird Strike events to GACA and give instruction on how to complete the applicable
form.
2.0 POLICY:
2.3 To report all Bird-Strike events involving SV aircraft to GACA.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4.2 SV Safety, Aviation Security & Quality (SASQ)
 GACA Bird / Other Wildlife Strike Notification (SS&AT_S&R_F-004)

 Applicable Aircraft Maintenance Manuals (AMM)
 AC-150/5200-32 As revised.
6.0 DEFINITIONS:
For the purpose of this section the following definition applies:
6.1 Bird Strike - Damage to any of the aircraft airframe or engines (components/structures)
caused as the result of impact or ingestion of birds.
4-3 AIRCRAFT BIRD-STRIKE REPORTING PAGE 1 OF 2

4-0 MAINTENANCE
REPORTS (4-3)
GENERAL 05 AUG 21
(GMM)
7.0 PROCESS:
7.1.1 Immediately inform SVT Maintenance Control Center (MCC) regarding all bird
strikes incidents.
7.1.2 Make an entry in aircraft maintenance logbook (AML) for required conditional
inspection.
7.1.3 Perform required conditional inspection as per AMM chapter 5.
7.1.4 Make an entry in aircraft maintenance logbook (AML) for any discrepancies
found during the conditional inspection.
7.1.5 Update AMOS with details of inspection and action taken.
7.1.6 If aircraft is at a station where no AMO qualified inspector available, request a

One-Time Inspection Authorization (OTIA) from SVT Chief Inspector through
SVT MCC.
7.1.7 Send a clear copy of conditional inspection signed-off logbook sequence to SVT
MCC to and hold release aircraft until SVT Chief Inspector final release is
obtained.
Note: All conditional inspection complied by a OTIA shall be hold for SVT Chief
Inspector final review of the signed-off logbook sequence for the final release.
7.1.8 Fill out GACA Bird / Other Wildlife Strike Notification (SS&AT_S&R_F-004)
with damages details and forward to SVT MCC (SVT AMS&Q Requirement).
7.2.1 Forward GACA Bird / Other Wildlife Strike Notification (SS&AT_S&R_F-

004) to SV Safety, Aviation Security & Quality (SASQ) to report to GACA.
7.2.2 Notify GACA about bird strike events upon occurring.
7.2.3 Forward repair cost to SV Insurance department for further handling.
8.0 PROCEDURES:

*****
4-3 AIRCRAFT BIRD-STRIKE REPORTING PAGE 2 OF 2

4-0 MAINTENANCE
REPORTS (4-4)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
4-4 TECHNICAL FLIGHT INTERRUPTION EVENTS HANDLING
1.0 PURPOSE:
To establish the policies and process for reporting, and handling of technical flight interruption
events.
2.0 POLICY:
2.3 To report each flight interruption event due to technical reasons to SVT Aircraft
Maintenance Safety & Quality (AMS&Q) and SVT MCC.
2.4 That repeated Service Difficulty Report (SDR) to be handled in the same manner as
events.
2.5 That event handling applies to all phases of aircraft operations.
2.6 To ground the affected aircraft at its existing location and place it under “TIE HOLD”.
2.7 That In-Flight Shut down (IFSD) will be a “TIE HOLD”
2.8 That “TIE HOLD” only is released by the concerned authorized manager or his
representative after corrective action has been implemented.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4-4 TECHNICAL FLIGHT INTERRUPTION EVENTS HANDLING PAGE 1 OF 4

4-0 MAINTENANCE
REPORTS (4-4)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
 N/A.
6.0 DEFINITIONS:
6.1 Flight: The entire passage consisting of one or more flight legs, from leaving the airport
of origin to arrival at the airport of final destination and operated under one flight
number.
6.2 TIE: Technical Interruption Events.
6.3 TIE HOLD: The act, by SV MCC, of grounding and placing an aircraft out of service
(OOS) that has encountered a Technical Interruption Event (TIE).
6.4 Technical interruption Event: A change from original flight plan due to technical
reasons, and resulting in one of the followings:
6.4.1 Aborted Take-Off: An aircraft starting its Take Off roll, and subsequently
abandoned it as declared by flight crew. The aircraft maintenance logbook must
show that the “.... Take Off Was “.... Aborted and/or Rejected....”
6.4.2 Repeat SDR: SDR raised for the same problem a second time within 24 hours
after the aircraft has been returned to service following correction of first SDR.
6.4.3 Flight Diversion: The landing of an aircraft at an airport other than the airport of
destination due to technical reasons.
6.4.4 Air Turn-Back: The return of an aircraft to the station/airport of origination.
6.4.5 (IFSD): In Flight Shutdown of one or more engines.
6.4.6 Hard Landing: Hard Landing reported by the flying crew.
7.0 PROCESS:
7.1.1 Immediately report all flight interruption events SVT Maintenance Control
Center (MCC) duty manager.
Note: All aircraft technical flight interruption events are placed under “MCC
HOLD”.

4-0 MAINTENANCE
REPORTS (4-4)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
7.1.2 Perform required conditional inspection as per AMM chapter 5 as applicable.
7.1.3 Make an entry in the aircraft maintenance logbook (AML) for the required
inspections and any discrepancies found during trouble shooting.
7.1.4 Update AMOS with full details of inspection, findings, and corrective actions.
7.1.5 Upon completion of all required corrective actions, sent detailed Email to SVT
MCC duty manager and request MCC hold removal/release before announcing
aircraft back in service.
7.2 SVT MCC shall inform SVT Aircraft Maintenance Safety & Quality (AMS&Q) of each
flight interruption event due to technical reasons.
7.3.1 Obtain QAR data as requested and provide it to SVT applicable Aircraft
Engineering for analysis.
7.3.2 SVT applicable Aircraft Engineering shall analyses the problem and develop
corrective action.
7.3.3 Applicable Aircraft Engineering monitors compliance of approved corrective

actions.
7.3.4 Applicable Aircraft Engineering monitors effectiveness of corrective action.
7.3.5 SVT Aircraft Maintenance Safety & Quality (AMS&Q) reviews all events
reports during SCC meeting.
8.0 PROCEDURES:
*****

4-0 MAINTENANCE
REPORTS (4-4)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)

4-0 MAINTENANCE
REPORTS (4-5)
GENERAL 10 JAN 21
(GMM)
4-5 AIRCRAFT COMPONENT AND MATERIAL DAMAGE REPORT
1.0 PURPOSE:
To describe the policies and process for reporting and investigating damage to aircraft parts
and components.
2.0 POLICY:
2.3 Not to process any damaged/miss-handled Component, Part, Appliance etc. when
received without the damaged miss-handling report.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4.2 SVT Aircraft Cost Management (ACM)
4.3 All Applicable Aircraft Engineering Department
6.0 DEFINITIONS:
6.1 Originator - The Initiator of the "Aircraft Components/Material Damaged Report".
6.2 Damaged Component/Tools/Materials – A Component/Tools/Materials with obvious

external damage; i.e. (Dents/ Cracks/ Scratches etc).
6.3 Significant Damage/Mishandling – Any damage/mis-handling costing over SR 10,000

in repair/replacement cost.
4-5 AIRCRAFT COMPONENT AND MATERIAL DAMAGE REPORT PAGE 1 OF 2

4-0 MAINTENANCE
REPORTS (4-5)
GENERAL 10 JAN 21
(GMM)
7.0 PROCESS:
7.1 SV Safety, Aviation Security & Quality (SASQ), SVT Maintenance Control Center
(MCC) and Approved Maintenance Organization (AMO) notify SVT Aircraft
Maintenance Safety & Quality (AMS&Q) with aircraft accident/incident IAW GMM 6
- 14 policies and procedures.
7.2 AMO shall investigate and provide accident/incident damage report including
investigation result along with corrective actions taken to SVT AMS&Q.
7.3 SVT Aircraft Cost Management (ACM) shall study and analyse the case and might
consult insurance claims if needed.
8.0 PROCEDURES:
*****
4-5 AIRCRAFT COMPONENT AND MATERIAL DAMAGE REPORT PAGE 2 OF 2

5-0 MAINTENANCE
PROGRAM (5-1)
GENERAL 10 JAN 20
MAINTENANCE MANUAL
REV.03
(GMM)
5-1 CONTINUOUS AIRWORTHINESS MAINTENANCE PROGRAM (CAMP)
1.0 PURPOSE:
To maintain SAUDIA’s (SV) aircraft and its equipment in airworthy conditions at the desired
safety and reliability levels, a Continuous Airworthiness Maintenance Program (CAMP) is
established. It is therefore incumbent of the maintenance provider (AMO) to follow the SV
Schedule Maintenance Program (SMP) and the General Maintenance Manual (GMM) to
satisfy the regulatory requirements.
This section covers how Technical Services controls the Approved Maintenance Program.
The program encompasses the aircraft inspection, scheduled maintenance, unscheduled
maintenance, maintenance record keeping, and reliability management and control. Certain
areas of the program are too extensive to be discussed in a single document or subject; thus,
the reader will be referred to related SV GMM sections as appropriate. For the purpose of this
chapter, the elements of the CAMP are listed below with its reference GMMs:
 Airworthiness Responsibility (GMM 0-1).

 Maintenance Manual (GMM 1-1/1-2).
 Maintenance Organization (GMM 2-4).
 Accomplishment and Approval of Maintenance and Alterations (GMM 3-11).
 Scheduled Maintenance Program (GMM 5-3).
 Required Inspection Items (RII) (GMM 6-29).
 Maintenance Record Keeping (GMM 3-10).
 Contract Maintenance (GMM 7-1).
 Personnel Training Requirement (GMM 6-40 / 7-5).
 Continuing Analysis and Surveillance System (GMM 5-2).
All above CAMP elements are briefly explained and discussed on items 2.6 through 2.15
below, and detailed explanations are covered in the referenced respective GMM chapters.
Technical Services shall administer the policies herein and is fully responsible for the
airworthiness of its aircraft.
2.0 POLICY:
2.1 Not to deviate from this policy without the expressed concurrence of the process
owner.
5-1 CONTINUOUS AIRWORTHINESS MAINTENANCE PROGRAM (CAMP) PAGE 1 OF 16

5-0 MAINTENANCE
PROGRAM (5-1)
GENERAL 10 JAN 20
MAINTENANCE MANUAL
REV.03
(GMM)
2.3 To create and control SAUDIA’ Continuous Airworthiness Maintenance Programs

(CAMP) to comply with regulation recommendations and requirements.
2.4 To maintain SAUDIA aircraft, engines and components IAW GACA Regulations and
Manufacturer’s Requirements.
2.5 To ensure the design and application of maintenance program observe human factors
principals.
2.6 Airworthiness Responsibility:
SAUDIA (SV) as an operator, who is not approved as maintenance organization and

who, consequently subcontracts (outsourced) all aircraft maintenance and support
activities to GACA Approved Maintenance Organization (AMO).
However, the subcontract of maintenance function to the AMO as approved

maintenance organization has no influence on the fact that SAUDIA is ultimately
responsible and therefore accountable for the airworthiness of its aircraft.
Notwithstanding that SAUDIA contracts the maintenance of its aircraft fleet to

approved maintenance organizations; SAUDIA has final responsibility for the
airworthiness of all the aircraft it operates. In addition of this responsibility, the GMM
sets out SV’s maintenance policies and procedures that shall be applied by the
contracted maintenance organizations in the maintenance of SAUDIA’s aircraft fleet.
2.7 Maintenance Manual:
To exercise the airworthiness responsibility, SAUDIA - Technical Services has

established the General Maintenance Manual (GMM). The GMM System is based on
GACAR Part 121 requirements and designed to provide information covering
organization, responsibility, scope of maintenance, general policies, procedures,
methods and techniques employed in the maintenance of aircraft and associated
equipment. A full detail content of the GMM is described in the GMM table of
contents section (A).
The structure and content of this General Maintenance Manual’s (GMM) policies and
processes are based on the present requirements for Continuous Airworthiness
Maintenance Program (CAMP).
Technical Services shall administer the policies herein and is fully responsible for the
airworthiness of its aircraft. In addition, Technical Services shall ensure proper and
timely performance of all work at set time is performed as per following rules:

5-0 MAINTENANCE
PROGRAM (5-1)
GENERAL 10 JAN 20
MAINTENANCE MANUAL
REV.03
(GMM)
2.7.1 Performance of scheduled maintenance, inspection, service checks, and

component replacements for the SAUDIA fleet shall be based on the current
Aircraft Maintenance Program (AMP) approved by GACA for each aircraft
type as prescribed in GMM 5-3.
2.7.2 Each person performing maintenance, modification or preventive maintenance

on SAUDIA aircraft, engine or components shall use the methods, techniques
and practices prescribed in the current manufacturer’s maintenance manual or
instructions for by its manufacturer or other methods, techniques and practices
acceptable to SAUDIA and/or GACA. Technical Services should evaluate
manufacturer’s recommendations for implementation decision.
2.7.3 Each person performing maintenance, preventive maintenance, or

modification on an aeronautical product shall do that work in such a manner
and use materials of such a quality that the condition of the aeronautical
product worked on will be at least equal to its original or properly altered
condition with regard to aerodynamic function, structural strength, resistance
to vibration and deterioration and other qualities affecting airworthiness.
Tools, equipment and test apparatus shall be used as necessary to assure
completion of the work in accordance with accepted industry practices. If
special equipment or test apparatus is recommended by the manufacturer
involved, shall use that equipment or apparatus or its equivalent acceptable to
GACA.
2.7.4 Each person performing maintenance for SAUDIA aircraft and signing for
work on its documents (applicable task cards, Aircraft Maintenance Logbook
(AML), Aircraft Cabin Logbook (ACL), etc.) must be authorized by their
maintenance organization on the particular aircraft type of task being
performed. In addition, these persons signing on the Maintenance Task Cards
(MTC), AML and ACL must have undergone the proper documentation
training or must be under the supervision, during technical entry.
2.7.5 As a general rule, persons working on SAUDIA aircraft must have the
applicable GACA authorization, license/ and or meet the qualification set forth
by the AMO qualification program. For SV-registered aircraft operated
outside of the Kingdom, the persons signing the approval for return to service
(RTS) shall be licensed in accordance with or under equivalent GACA
licensing requirements.
2.7.6 Rest and Duty Limitations for Persons Performing Maintenance Functions on
SAUDIA Aircraft:
(A) No person may assign, nor shall any person perform maintenance
functions on SAUDIA aircraft unless that person has had a minimum rest
period of eight hours prior to the beginning of duty.

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MAINTENANCE MANUAL
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(GMM)
(B) No person may schedule a person performing maintenance functions on

SAUDIA aircraft for more than twelve consecutive hours of duty.
(C) In situations involving unscheduled aircraft unserviceability, persons

performing maintenance functions on SAUDIA aircraft may be
continued on duty for:
(1) Up to sixteen consecutive hours; or
(2) Twenty hours in twenty four consecutive hours.
(D) Following unscheduled duty periods, the person performing maintenance

functions on SAUDIA aircraft shall have a mandatory rest period of ten
hours.
(E) A person must be relieved from performing maintenance functions and

from all duties for twenty four consecutive hours during any seven
consecutive day periods.
2.7.7 Only approved materials and spares shall be utilized in the maintenance,
repair, or replacement of aircraft parts in accordance with GMM 6-1
provisions.
2.7.8 The CAMP includes compliance but not limited to the following maintenance
items;
(A) Performance of routine maintenance, inspection, servicing checks and

component replacements in accordance with the latest approved revision
of the aircraft AMP. The AMP shall be based on the Maintenance
Planning Document/Data (MPD), Maintenance Review Board (MRB)
Report, AMM, Engine Shop Manual (ESM), and Service Letter for
landing gears, Airworthiness Limitations Section (ALS/AWL),
Certification Maintenance Requirements (CMR), Aging Aircraft
Corrosion Prevention and Control Program (AACPCP), Repair
Assessment Program (RAP) as applicable to aircraft type.
(B) Accomplishment of all applicable due time and recurring Airworthiness

Directive.
(C) Replacement of due Hard Time and Life Limited Parts (LLP) for each
airframe, engine and/or components IAW GMM 5-25.
(D) Performance, accomplishment and record keeping of all major repairs

and modifications in accordance with the Aviation Authority approved
data.

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MAINTENANCE MANUAL
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(GMM)
(E) Accomplishment of affected maintenance actions based on GACA

approved Minimum Equipment List (MEL) IAW GMM 3-3 and 3-4.
(F) Management and control of outsourced heavy maintenance in

accordance with GMM 7-1.
(G) Management and control of service difficulty reporting and reporting of

reportable occurrences in accordance with GMM 4-1 and 4-2.
(H) Management and implementation of SAUDIA’s continuing analysis and

surveillance of the performance and effectiveness of the inspection,
maintenance, preventive maintenance, and modification programs, and
correction of any deficiency in those programs, in accordance with
GMM 5-2 (CASS Manual).
2.7.9 To ensure only highly qualified and skilled individuals are performing
maintenance actions and approving return to service, all authorized personnel
shall undergo continuous training and retraining in accordance with the
maintenance provider training policies in agreement with GMM 6-40 or
skills/training as required by GACA.
2.7.10 All maintenance actions must be referred to the appropriate maintenance

documents or task cards. The term “task cards” as used in the SV GMM is
defined as the applicable forms contain the instructions for the
accomplishment of maintenance requirements as defined by SV source
documents and prescribed in GMM 3-27 including but not limited to, task card
forms, accomplishment sheets or check sheets/checklists. In addition, task
cards of the approved maintenance organization may be used for the
accomplishment of maintenance requirements, subject to SAUDIA approval.
2.7.11 Required Inspection Item (RII) tasks or tasks items of scheduled or

unscheduled maintenance which could endanger continued safe operation of
the aircraft if improperly performed or if improper parts or processes are used,
shall be performed and executed in accordance with GMM 6-29.
2.7.12 After satisfactory accomplishment of scheduled or unscheduled maintenance,

aircraft shall be approved for return to service in accordance with GMM 3-6 to
ensure airworthiness.
2.8 Scheduled Maintenance Program:
2.8.1 To ensure policies and procedures of AMP are applied IAW GMM 5-3.
2.8.2 To ensure that the developed/revised AMP is incorporated with the following
GACA Requirements:
 Supplemental Inspections Requirements - GACAR 121.469.
5-0 MAINTENANCE
PROGRAM (5-1)
GENERAL 10 JAN 20
MAINTENANCE MANUAL
REV.03
(GMM)
 Electrical Wiring Interconnection Systems (EWIS) Program - GACAR

121.473
 Fuel Tank System Maintenance Program - GACAR 121.477
 Flammability Reduction Means - GACAR 121.481
 Limit of Validity (LOV) - GACAR 121.483
 Inspections and Recalibration of Flight Recorders - GACAR 91.452
 Emergency Locater Transmitter (ELT) - GACAR 91.303 (C.17)
 Terrain Awareness and warning System (TAWS) - GACAR 91.303 (Q)
 ACAS / TCAS - GACAR 91 App. C (XI)
 ATC Transponder Test and Inspections - GACAR 91.453
 Mass Weight & Balance Requirements - GACAR 91.11
 VOR Equipment – GACAR 91.187
2.8.3 Reliability Control Program (RCP):
(A) SV Technical Services developed and utilizes the Reliability Control

Program (RCP) as per GMM 5-26 (RCP Manual) to determine the
effectiveness of the current maintenance intervals and processes; and
revised as necessary to achieve the desired level of safety and reliability.
2.8.4 To ensure the following policies and procedures is applied for the Aircraft
Maintenance Program’s Tasks :
(1) Aircraft maintenance, similar to inspection tasks, are the checks

stipulated in the AMP or tasks individually controlled by its own
prescribed interval if it is out of phase with any of the stipulated checks.
Note: Scheduled maintenance shall also include specific tasks or

requirements prescribed after an unscheduled or scheduled task.
Example of this is the replacement of the fuel filters after tank cleaning.
It also includes special maintenance program requirement such as
aircraft re-weighing in accordance with GMM 5-11.
(2) Engine, APU, components and appliances shop repair, overhaul, and test
shall be in accordance with the approved Shop Manual or Component
Maintenance Manual (CMM) and/or other approved or acceptable data.
Applicable work order and documents shall be filled-up and
accomplished.
(3) Safety related items may also be prescribed by the Aviation Authorities.
These are issued in the form of Airworthiness Directives (AD) which
shall be controlled in accordance with GMM 3-13.

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PROGRAM (5-1)
GENERAL 10 JAN 20
MAINTENANCE MANUAL
REV.03
(GMM)
(4) All scheduled maintenance shall be performed in accordance with the

requirements of SV GMM 5-1/5-3 and/or current instructions for
continued airworthiness data such as the aircraft/engine maintenance
manuals (or CMM for maintenance of components of the aircraft), and
Aviation Authorities regulations.
(5) Maintenance manuals and other technical publications shall be kept

current and available to the Approved Maintenance Organizations
(AMO) performing inspection and maintenance actions. GMM 6-15
deals specifically for this purpose.
(6) In order to ensure that the correct procedures are applied to each
inspection or maintenance task, all actions shall either be referred to the
appropriate maintenance manual, applicable task cards, or component
change card. Required Inspection Items (RII) shall have dual sign-off on
these documents in accordance with the GMM 6-29.
Note: Component change card will include part name, Part Number,
Serial Number, reason for removal, reference manual used and source
reference.
 All routine maintenance, inspection, servicing checks and component

replacement tasks listed in the aircraft AMP shall have corresponding
applicable task cards.
 Specific Aircraft Maintenance Manual (AMM) procedures, drawings

and other references shall be attached to the applicable task card as
necessary to assist in the proper accomplishment of the said task
card.
 Applicable task cards shall be created or revised for implementation

on SV aircraft IAW according to GMM 3-27.
(7) Attachments/revisions to the applicable task card shall be updated as

follows:
 The applicable task cards and/or its attachments shall be updated

within fifteen (15) working days from receipt of the manufacturer’s
AMM revision for maintenance tasks which are scheduled to be
performed within six (6) months from receipt of the aforementioned
AMM revision.
 If the end of the 15-working-day margin falls either within seven (7)
days prior to a scheduled check or within a previously scheduled
check layover.

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PROGRAM (5-1)
GENERAL 10 JAN 20
MAINTENANCE MANUAL
REV.03
(GMM)
(8) Affected task cards incorporating mandatory maintenance requirements

and/or its attachments shall be updated for compliance during the
scheduled check or prior to release from the scheduled check layover.
(9) For affected task cards not incorporating mandatory maintenance

requirements, the updated task cards and/or its attachments shall be made
available during the next scheduled compliance of the task subsequent to
the affected scheduled check.
(10) For maintenance tasks which are not scheduled to be performed within
six (6) months from receipt of the manufacturer’s AMM revision, the
corresponding task cards shall be updated and made available during the
next scheduled interval.
(11) Applicable task cards will be amended or revised as necessary due to

changes brought about by the specific task references and/or
attachments. Applicable task cards whose task reference has been
deleted shall likewise be deleted.
(12) All work accomplishment documents (work package) released during

scheduled maintenance layovers shall be properly accomplished and
accounted for by the maintenance provider prior to aircraft return to
service.
 Return to Service (RS) and/or a copy of AML entry indicating return

to service shall be included in the completed work package for
records retention.
 Copy of all required report forms (i.e. compliance reports, CPCP

reports, Structural Defect Reports, etc.) accomplished during the
scheduled check shall be included in the completed work package for
records retention.
 “Not Applicable” (N/A) items shall be included and shall form part
of the work package.
 Copy of deferred tasks shall likewise be included in the completed

work package.
(13) The total workload checklist shall reflect all of the above documents
including the appropriate reference documents of the applicable task card
listed in the work package (e.g. AD/SB).

5-0 MAINTENANCE
PROGRAM (5-1)
GENERAL 10 JAN 20
MAINTENANCE MANUAL
REV.03
(GMM)
2.8.5 To ensure all equipment including Emergency equipment are installed IAW
respective regulations and aircraft emergency equipment chart, and are
serviceable.
2.9 Accomplishment and Approval of Maintenance & Alterations
2.9.1 Unscheduled Maintenance/Repair and Alterations Repair:
(A) Mechanical irregularities may either be observed in-flight (discussed in

GMM 4-2 and GMM 3-4) or during ground inspection and maintenance
(discussed in GMM 3-28). Regardless of the source of irregularity,
aircraft shall not be returned to service without satisfying the provisions
of the aforementioned GMMs sections.
(B) Similar to scheduled maintenance, the appropriate work documents/task

cards and references (e.g., Maintenance Manual, MEL and other
approved data) shall be the basis of any rectification or deferment.
(C) Record keeping requirements of flight remarks, non-routine

discrepancies, and their rectification are accomplished through the AML,
Discrepancy and Correction Sheet or Non-Routine Cards of the
maintenance provider.
(D) Repairs after technical incident/accident either in or outside home base

are also unscheduled maintenance.
(E) Any contamination from leakage or damage of dangerous goods shall be

removed without delay. Aircraft that had been contaminated by
radioactive materials shall be immediately taken out of service and not
returned until the radiation level at any accessible surface and the non-
fixed contamination are not more than the values specified in the
Technical Instructions.
(F) Unscheduled maintenance may involve also major repairs or

modifications. In this case, GMM 3-11 and 3-12 shall apply.
(G) Inspections that need to be done after unscheduled tasks are also
considered unscheduled maintenance task.
2.9.2 Aircraft Modification:
(A) To ensure policies and procedures of aircraft modification are applied

IAW GMM 3-12 and GMM 3-13.

5-0 MAINTENANCE
PROGRAM (5-1)
GENERAL 10 JAN 20
MAINTENANCE MANUAL
REV.03
(GMM)
2.10 Scheduled and Unscheduled Inspection of Aircraft, Engines Components and (RII):
2.10.1 Inspection tasks are done either by both production and inspection personnel
(RII) or purely by inspection personnel only (inspection personnel specific
task cards or special technique inspection cards (NDT)). These tasks are to be
controlled either as a periodic task by itself or integrated with a letter check or
due for one-time compliance. These inspection tasks are routine inspections or
one-time inspections or tests that are performed on the aircraft or its
equipment at prescribed intervals expressed in flying hours, cycles, and/or
calendar days. These also include structural inspections based on threshold
limits or sampling requirements as in the case of an aircraft under a
Supplemental Structural Inspection Program and inspections for drop out tasks
(e.g. inspections for one-time compliance across the fleet for assessment and
mitigation of previous related inspection findings such as fleet campaign
Engineering Directives (ED) or equivalent).
2.10.2 Monitoring and scheduling of inspection tasks of the aircraft shall be managed
in accordance with GMM 6-3, 6-19 and 6-29.
2.10.3 Inspection tasks for aircraft equipment or its components shall conform to
GMM 6-29, 6-42, 6-44 & 6-45.
2.10.4 Inspection, modification or special process tasks issued in the form of AD

shall be controlled in accordance with GMM 3-13.
2.10.5 All scheduled or unscheduled inspection shall be performed in accordance

with the approved or acceptable data such as the aircraft/engine CMM,
Aviation Authority regulations and industry standard maintenance practices.
2.10.6 RII shall be performed in accordance with GMM 6-29.
Note: GMM 6-29 describes the full details of RII policy and process.
2.10.7 Compliance to scheduled or unscheduled inspection shall be reflected in the

AML in accordance with GMM 3-2 or non-routine cards in accordance with
GMM 3-28.
2.11 Maintenance Organization:
2.11.1 In order for Technical Services to exercise airworthiness responsibility,

SAUDIA has arranged their organization and business processes to ensure that
the actions taken by sub-contracted organizations are in accordance with the
required airworthiness standards.

5-0 MAINTENANCE
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MAINTENANCE MANUAL
REV.03
(GMM)
2.11.2 The organization structure described in this GMM considers Technical

Services Organization as independent unit that direct reporting to the COO
Chief Operations Officer of SAUDIA.
2.11.3 Technical Services Division Comprise of sub organizations which are detailed
in GMM 2-4. Each department functions / duties and responsibilities are
detailed in GMM 2-5 & 2-6.
2.12 Contracted Maintenance:
2.12.1 Contracted SV requirements for aircraft related maintenance services shall

conform to the provisions stated herein.
2.12.2 Maintenance Services Provider shall mean the provider of maintenance

services which is defined the Technical Services Agreement. Maintenance
Provider Obligation is described IAW GMM 7-1 and GMM 7-2.
2.12.3 SAUDIA’s contracted maintenance organizations shall perform maintenance,

preventive maintenance, modifications of any aircraft, engine or component
thereof as provided in accordance with maintenance provider’s Maintenance
Procedure Manual, SV Approved Aircraft Maintenance Program and SV
GMM. Should the maintenance provider violate or deviate any GACA
regulations, the maintenance provider shall voluntarily disclose to Technical
Services the said violation or deviation performed on SAUDIA aircraft.
2.12.4 As a certificated Air Carrier, SAUDIA retains full responsibility over the
airworthiness of its aircraft. The maintenance provider is responsible to
maintain updated GACA approvals require and requirement to perform
maintenance and return to service of SV operated aircraft, engine or
component thereof contracted to it. GACA approvals for the contracted
maintenance provider must contain, as a minimum, the following:
(A) The name and location of the approved maintenance organization.

(B) The date of issue and period of validity of GACA approval.
(C) The scope of the approval.
2.12.5 SAUDIA requires its maintenance services provider to have the appropriate
approvals as required by GACA and as appropriate for the contracted work.
2.12.6 SAUDIA’s minimum maintenance personnel qualifications for its

maintenance services provider shall be in accordance with the policies stated
in item 2 below (2.16/2.17 and GMM 6-40).

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MAINTENANCE MANUAL
REV.03
(GMM)
2.13 Personnel Training / Qualification Requirements:
2.13.1 SV’s minimum maintenance personnel qualifications for its maintenance

services provider shall be in accordance with the policies stated in GMM 6-40.
In addition, all personnel performing maintenance on SV fleet must have
completed relevant trainings as required by the AMO’s approved training
program.
2.13.2 SV Technical Services shall review and accept the Service Provider’s Training
Program under the condition that the Program meets the following
requirements:
(A) The Service Provider shall have process to review and amend the
training/qualification program on a regular basis to ensure the content
remains current with any regulatory requirements, SV requirement,
OEM recommendations, and industry best practices.
(B) Shall include a table shows qualification requirement for each

Maintenance personnel Specialty and grade, this include all RII persons.
(C) Shall include a table to show the recurrent training schedule requirement
for each specialty and keep updated record readily available for audit as
required.
2.13.3 Technical Services will perform periodic audit to verify the Service Provider
compliance with SV Technical Services required training and qualification
requirements.
2.13.4 To have specialized maintenance personnel responsible for specific

maintenance functions that will ensure SV’s Technical Services requirements
for continued airworthiness of all its aircraft. This will also support SV in its
compliance to GACA requirements.
2.13.5 To have an identified personnel qualification criteria for each work function, a
system for job hierarchy and a standard for authorization levels.
2.13.6 To have an established standard set of placement and technical requirements

in addition to SV’s qualification requirements to ensure that all personnel who
handle the maintenance of SV’s aircraft are competent and fully cognizant of
SV’s requirements.
2.13.7 All service provider’s personnel who perform the Certificate of Release to
Services (CRS), Airworthiness Release (AWR) and SV documents sign-off
shall be trained and familiarized with the general usage and practice of the
provisions and policies of the GMM.

5-0 MAINTENANCE
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MAINTENANCE MANUAL
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(GMM)
2.13.8 Maintenance personnel are qualified in accordance with GACA and/or

applicable authorities requirements including applicable licensure for the
maintenance of aircraft. Un-certificated persons shall only perform
maintenance with supervision of a qualified personal license holder.
2.13.9 To have a definite training program for maintenance and inspection personnel
handling maintenance services for SV including a program for the enrollment
completion and record of management courses for Supervisor or related
position.
2.13.10 Adequacy and Competency of Contracted Staff:
(A) The maintenance services provider shall ensure that an adequate

number of staff exists to provide the aforementioned services to
SAUDIA.
(B) The maintenance services provider shall ensure that the staff tasked to
deliver the contracted services has adequate training and competency
in their respective disciplines. SAUDIA requirements for competency
and training of contract staff stated above shall be in accordance with
GMM 6-40 and as stated herein.
(C) Must have relevant trainings as required by the maintenance services

provider’s approved training program.
2.14 Maintenance Record Keeping System:
To ensure policies and procedures of maintenance records are applied IAW GMM
3-1.
2.15 Continuing Analysis and Surveillance System (CASS):
To ensure policies and process of CASS are applied IAW GMM 5-2 (CASS Manual).
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
4.1 All Technical Services department(s)


5-0 MAINTENANCE
PROGRAM (5-1)
GENERAL 10 JAN 20
MAINTENANCE MANUAL
REV.03
(GMM)
 GACAR Parts 43.13, 121.139, 121.143, 121.185, 121.189, 121.429, 121.431,

121.509, 121.521, 121.659, 121.667, 121.671, 121.679, 121.681, 121.691,
121.695, 121.699, 121.1033, 121.1347, 91.187, 91.443, 91.455, 91.453, 43.19, 66
subpart C & D and 147.
 Applicable Aircraft Maintenance Planning Control Documents (as revised).
 Maintenance Review Board Documents.
 FAA AC 120-16 (Air Carrier Maintenance Program) (as revised). 
 GACA eBook Reference Vol. 12, Ch. 6, Sec. 3.
 IOSA MNT 1.7.1, 2.1.1 and 2.7.1
 GACA 121 Operation Specification Parts D72, D74, D75 and D85.
6.0 DEFINITIONS:
6.1 Maintenance Program: The total maintenance and inspection requirements for aircraft,
engines and components that meet regulatory requirements.
6.2 Service Level Agreement (SLA): A formal agreement, usually as part of a contract,
between an operator and an external services provider, or in some cases, and internal
services provider, that:
 Specifies, in measurable terms, the services the external provider is expected to
perform;
 Becomes the basis for monitoring of the performance of the external services
provider by the operator.
6.3 Airworthiness: The status of an aircraft, engine, or part when it conforms to its
approved design and is in a condition for safe operation.
6.4 Airworthy: Meeting aircraft type design, and in condition for safe flight.
6.5 Approved Maintenance Organization (AMO): A Maintenance Organization that has

been approved by the Authority of a State to perform specific maintenance on aircraft,
engines and components.
7.0 PROCESS:
7.1 All applicable departments of Technical Services shall ensure the policies and
procedures stated herein are applied IAW applicable GMM process and procedures.
7.2 SVT Aircraft Maintenance safety & Quality (AMS&Q) shall monitor the compliance
to the policies and procedures stated herein by utilizing audit methodology,
implementing CASS procedures IAW GMM 5-2 and monitor the validity of the C of
A of SAUDIA fleet IAW GMM 6-39.
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(GMM)
7.3 Approved Maintenance Organization (AMO) shall perform scheduled and

unscheduled maintenance, inspections, modifications, service checks and component
replacement on SAUDIA aircraft IAW SV General Maintenance Manual (GMM) and
Aircraft Maintenance Program (AMP).
8.0 PROCEDURES:
*****

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(GMM)

5-0 MAINTENANCE
PROGRAM (5-2)
GENERAL 10 JAN 21
(GMM)
5-2 CONTINUING ANALYSIS AND SURVEILLANCE SYSTEM (CASS)
1.0 PURPOSE:
Define the policies and process of SAUDIA Continuing Analysis and Surveillance System (CASS).
2.0 POLICY:
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
4.1 All Technical Services Departments.
 GACAR 121.691.
 Continuing Analysis and Surveillance System (CASS) Manual.
6.0 DEFINITIONS:
6.1 Maintenance Program: The total maintenance and inspection requirements for customer
aircraft, engine and components that meet customer standards and regulatory requirements.
6.2 Continuing Analysis and Surveillance System (CASS): The elements of the system are
always working. For example, continuing surveillance means someone is always looking
and collecting information. Continuing analysis means that someone is always analyzing
the information that the system is always collecting.
7.0 PROCESS:
7.1 SVT Aircraft Maintenance Safety & Quality (AMS&Q) shall maintain the policy and
procedures of Continuing Analysis and Surveillance System (CASS) Program IAW CASS
Manual.
5-2 CONTINUING ANALYSIS AND SURVEILLANCE SYSTEM (CASS) PAGE 1 OF 2

5-0 MAINTENANCE
PROGRAM (5-2)
GENERAL 10 JAN 21
(GMM)
8.0 PROCEDURES:
8.1 Refer to Continuing Analysis and Surveillance System (CASS) Manual and DPM 5-2.
*****
5-2 CONTINUING ANALYSIS AND SURVEILLANCE SYSTEM (CASS) PAGE 2 OF 2

5-0 MAINTENANCE
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GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
5-3 SCHEDULED MAINTENANCE PROGRAM (SMP) ISSUANCE AND

REVISION/ CHECK INTERVALS
1.0 PURPOSE:
To define the policies and process of Saudia Scheduled Maintenance Program (SMP) issuance,
revision and control.
SMP are developed for each type of aircraft and its components, reflecting the requirements of
the manufacturers, GACA requirements and SV standards and practices. They determine the
frequency at which the aircraft and its components are checked.
SMP changes will be made utilizing the provisions of the reliability program to maintain the
desired standards. In addition, changes will be introduced by any or combination of the
following approved data:
a) AD or mandatory equivalent (covered by engineering orders)

b) Service Bulletins or equivalent (covered by engineering orders)
c) MRB Report revisions
d) MPD revisions
e) AMM revisions
f) SMP revisions
g) MSD revisions
h) Regulatory requirement and revisions (covered by the manufacturer’s maintenance
program document or through engineering order).
In addition to the above-approved data, the aircraft maintenance program shall also be revised
to incorporate proposed changes on aircraft systems, engines and components, introduced as a
result of reliability analysis.
The scheduled maintenance checks and services are composed of the following:
1) Line Servicing or Service Checks (Transit, Daily and Weekly Checks)

2) Letter Checks (A and C checks)
3) Major Check (D check)
4) Periodic Checks (out of phase inspection and/or maintenance)
5) Time limited on-wing and system inspection and maintenance
6) Certification Maintenance Requirements (CMR)
7) Airworthiness Limitation Items (ALI)
8) Engine, APU and Components Maintenance Program
9) Zonal Program and Structural sampling and inspection program
10) Corrosion prevention and control program
11) Fuel Tank System Maintenance Program
5-3 SCHEDULED MAINTENANCE PROGRAM (SMP) PAGE 1 OF 8

5-0 MAINTENANCE
PROGRAMS (5-3)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
SV shall monitor and control the scheduled inspection, maintenance checks and services in
Saudia aircraft. However, this does not relieve Saudia of overall responsibilities for the
airworthiness of its aircraft.
2.0 POLICY:
The following policies and procedures shall apply for the issuance and revision of the aircraft
Scheduled Maintenance Program (SMP):
2.3 To perform routine maintenance / inspection tasks on aircraft in accordance with SV

approved maintenance program.
2.4 To perform WAC prior to and after each flight at stations manned by SV and contracted
personnel. ISCs will be handled in accordance with GMM Chapter 3-21.
2.5 Changes to SV’s Maintenance Program must be initiated taking into consideration the
effective date of the task, and the required preparations before the implementation of the
task. A compliance plan shall be prepared and coordinated with all concerned to ensure
the timely accomplishment of the required regulatory tasks and implementation on or
before the required due date.
2.6 Any changes to Maintenance Program should be done through CAP.
2.7 To consider the basis of the next due date of the maintenance check shall be the actual
date the aircraft was released from maintenance considering the total workload.
2.8 All calendar tasks not included in the workload shall continue to accumulate calendar
intervals even while the aircraft is grounded. Calendar tasks included in the workload
shall be considered to have reached their limits and therefore counting of time for the
next due check shall commence at the reckoning date specified in item 2.6 above.
2.9 Inspections and Maintenance Tasks shall be scheduled to utilize at least 90% of its
prescribed intervals or limits unless due to economic and scheduling constraints, early
compliance is justified. Early compliance shall not however, be applied to structural
inspection or sampling based on a threshold limit.

5-0 MAINTENANCE
PROGRAMS (5-3)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
2.10 Once included in the workload, deferment of scheduled inspection or maintenance shall
be done by maintenance provider provided it is not yet due. In case the maintenance
task/inspection requirements have reached its limits, a short term escalation procedure
(GMM 6-12) shall be initiated by the maintenance provider.
2.11 Scheduled maintenance task at specified hard time intervals or life limit shall be
considered mandatory maintenance.
2.12 No aircraft shall be operated with overdue mandatory maintenance requirements.
2.13 Hard Time Controlled Maintenance Task Limit shall only be extended in accordance
with the conditions, limit and control of GMM 6-12 and the limitation specified in the
current Scheduled Maintenance (SM). The Escalation Program however shall not be
abused or used indiscriminately to cover scheduling shortcoming or poor management.
2.14 Partial compliance of the basic work package is not allowed.
2.15 To maintain the Aircraft in strict compliance with the current revision of MPD.
2.16 Not to modify Maintenance Program tasks content or intervals from OEM
content/intervals without Lessor agreement.
2.17 Will not amend or modify the Maintenance Program in any manner that would result in
discrimination in its maintenance and use of the Aircraft (Aircraft owned by Saudia or
by lessor).
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 GACAR Parts 121.139, 121.143, 121.151, 121.671, 121.679, 91.455 and 43.19.
 Applicable Aircraft Maintenance Planning Control Documents (as revised)
 Maintenance Review Board Documents
 OPD D033/D072, MRCP/8801 Document (as revised)

5-0 MAINTENANCE
PROGRAMS (5-3)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
 Continuous Analysis & Surveillance (CASS) - GMM 5-2

 FAA AC 120-16 (as revised)
 SV Aircraft Maintenance Program Documents as revised.
 IOSA MNT 1.3.1/ 1.3.3/ 2.2.1.
6.0 DEFINITIONS:
6.1 Maintenance Program - The total maintenance and inspection requirements for Saudia
aircraft, engines, and components that meet Saudia standards and regulatory
requirements.
6.2 RCP - Reliability Control Program - System used to monitor and control Saudia
Maintenance Programs for SVA aircraft and Power-plant as specified in Ops Spec D74.
6.3 CAMP - Continuous Airworthiness Maintenance Programs - The inter-related Saudia

processes and programs used to analyse the performance of Saudi aircraft, engines, and
components. The CAMP analyses reliability data to determine recommended changes
to the Maintenance Program, which include:
6.3.1 Scheduled maintenance Program and inspection (SMP) - Tasks issued and
performed IAW the applicable Aircraft Maintenance Control Documents.
6.3.2 Unscheduled maintenance and inspection - Tasks resulted from unplanned

programs, processes or systems requirements including:
a. Engineering Orders
b. Engineering Repairs
c. Engineering Directives
6.4 AMO database - a computerized system used for automated data collection.
6.5 The AMOS System - is a system of Saudia computerized Database Systems. Used to
establish and control the following maintenance requirements for systems, components,
power plant and structure of all aircraft operated by Saudia:
6.5.1 Scheduled maintenance program (SMP) tasks and intervals
6.5.2 Maintenance processes and applicable intervals
6.5.3 Time limits and life limits (LLP) of components and parts

5-0 MAINTENANCE
PROGRAMS (5-3)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6.6 MSG-3 Maintenance Program Concept - MSG-3 is an improvement of MSG-2. It does

not constitute a fundamental change of MSG-2 concept. Improvements done were in the
areas of the rigor of the decision logic, the clarity of distinction between economics and
safety, the adequacy of treatment of hidden functional failures, and more comprehensive
logic analysis for oriented and not maintenance process oriented. Maintenance
programs/requirements developed under MSG-3 concept do not have items classified
by the three (3) maintenance processes described in paragraph 7.2.3 The MSG-3
developed maintenance program consists of the following scheduled tasks:
6.6.1 Lubrication/servicing - Any act of lubricating or servicing for the purpose off
maintaining inherent design operating capabilities.
6.6.2 Operational Check - A task to determine that an item is fulfilling its intended
purpose. It is a failure finding task.
6.6.3 Visual Check - An observation to determine that an item is fulfilling its intended
purpose. It does not require quantitative tolerances. It is a failure finding task.
6.6.4 Inspection - An examination of an item against a specific standard.
6.6.5 Functional Check - A quantitative check to determine if one or more functions

of an item perform within specific limits.
6.6.6 Restoration - That work necessary to restore the item to a specific standard. This
may vary from cleaning up to complete overhaul.
6.6.7 Discard - Removal of service of an item at a specified life limit.
6.7 Airworthiness Release (AWR) - is a process whereby maintenance personnel reinstate

airworthy status of an aircraft.
6.8 Letter Checks - Routine maintenance checks such as "A", "C" and "D" checks. The letter
checks and ISCs represent 'windows of opportunity' to accomplish certain maintenance
tasks at the given thresholds.
6.9 Walk Around Check (WAC) - The check performed prior to departure and after arrival
of each flight at stations manned by Saudia’ or contracted personnel and does not require
an airworthiness release.

5-0 MAINTENANCE
PROGRAMS (5-3)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
7.0 PROCESS
7.1 Establishment of New Maintenance Program:
7.1.1 SVT Aircraft Continuous Airworthiness Management (ACAM) establish a new

Maintenance Program for the new fleet.
7.1.2 SVT ACAM shall prepare all necessary documents needed for establishing the
Maintenance Program. This includes but not limited to ICA, MSD, MRBR,
MPD, and acceptance documents that include maintenance program follow up
items.
7.1.3 SVT ACAM shall identify scheduled maintenance and inspection requirements
per GACA/FAA/EASA/Manufacturers applicable documents.
7.1.4 SVT ACAM shall establish new AMOS Maintenance Program tasks based on
GACA/FAA/EASA/Manufacturers applicable documentation and update
applicable systems. Additionally, to establish aircraft component tree.
7.1.5 SVT ACAM shall prepare a proposed Maintenance Program for the new fleet
philosophy.
7.1.6 SVT ACAM shall coordinate with the concerned department to upload the new
Maintenance Program in AMOS.
7.1.7 SVT ACAM shall submit the proposed Maintenance Program tasks and
Maintenance Task Cards up to A-check to SVT Aircraft Maintenance Safety &
Quality (AMS&Q) for GACA approval.
7.1.8 SVT Aircraft Maintenance Safety & Quality (AMS&Q) shall review proposed
MP and ensure it meets GACAR requirements and applicable standards, and
submit the proposed maintenance program to GACA to obtain the approval.
7.1.9 SVT AMS&Q shall submit the approved MP to SVT ACAM once received from
GACA.
7.1.10 SVT ACAM shall coordinate with the concerned department to update the new
Maintenance Program in AMOS.
7.1.11 SVT Aircraft Reliability Engineering (ARE) shall revise the RCP manual to
reflect the new fleet.
7.1.12 Upon approval, SVT ACAM shall prepare AMOS (Maintenance Program) and
issue required maintenance Task Cards, as applicable.

5-0 MAINTENANCE
PROGRAMS (5-3)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
7.1.13 AMO shall execute the Maintenance Program.
7.2 Maintenance Program Amendment:
7.2.1 SVT ACAM shall determine the need for Maintenance Program (MP)
amendment as a result of revisions or analysis/findings of the following:
 RCP which includes ETOPS, ECM, etc.

 MPD, MSD revisions As showing in OEM website.
 CPCP Findings
 EO, ER (ADs or SBs)
 CASS
 Complete Enhancement of Maintenance Program
 Regularity Requirements
7.2.2 SVT ACAM shall review and analyse all revisions proposals for Maintenance
Program.
7.2.3 SVT ARE or ACAM shall create CAP for proposed changes and send to CIC for
approval. Once CAP approved by CIC committee, CAP will be sent to SVT
ACAM for incorporation into Maintenance Program.
7.2.4 SVT ACAM shall submit to SVT AMS&Q the revisions of all fleet MP within
12 Months from MPD revision date to obtain GACA approval as required.
Amended maintenance program shall not include SV requirement tasks.
Note: GACA approval will be obtained for all Aircraft Maintenance Program
revisions except if the change is more restrictive or it’s an Emergency AD
revision then actions shall be performed immediately and applicable system shall
be updated, and GACA will be notified within ten (10) days of the revision.
7.2.5 SVT AMS&Q shall review the amended maintenance program and ensure it
meets GACA requirements and applicable standards, and submit to GACA for
review and approval.
7.2.6 SVT AMS&Q shall submit the approved MP to SVT ACAM once received from
GACA.
7.2.7 SVT ACAM shall update AMOS Maintenance Program system accordingly.
7.2.8 SVT ACAM shall coordinate with SAEI IT to activate Maintenance Program in
AMOS.

5-0 MAINTENANCE
PROGRAMS (5-3)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
Note: Full implementation of the maintenance program must be within 12

months from the publication date of MPD revision. This includes maintenance
program revision, preparation of AMOS and obtaining GACA approval.
7.2.9 SVT ACAM shall update the maintenance task cards, as applicable.
7.2.10 SVT Base Maintenance Planning & Control (BMP&C) shall ensure that
compliance plan include a timeline that takes into account the effective date of
the requirements and the required preparation lead times for implementation
including but not limited to, Procurement of needed equipment, embodiment of
needed aircraft modifications, development of GMM and maintenance program
revisions, and training of personnel.
7.2.11 AMO shall perform the required maintenance tasks.
7.2.12 SVT BMP&C shall coordinate with AMO to ensure timely accomplishment of
the new requirements/task cards.
8.0 PROCEDURES:
*****

5-0 MAINTENANCE
PROGRAMS (5-4)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
5-4 DEVELOPMENT AND REVISION OF MEL/CDL AND NEF MAINTENANCE

(M) PROCEDURES
1.0 PURPOSE:
To describe policies and the process for development and control of Saudia’s MEL and CDL
and NEF Programs.
2.0 POLICY:
performing maintenance on SV fleet
2.3 To locate current / updated applicable MEL / CDL and NEF manuals on board SV
aircraft.
2.4 To develop and revise the MEL / CDL and NEF to meet Saudia operational
requirements.
2.5 That approved data may not be deviated without prior GACA approval.
2.6 That Saudia’s MEL shall, in no case, be less restrictive than the Master MMEL.
2.7 That Saudia’s CDL shall, in no case, be less restrictive than the CDL in the Airplane
Flight Manual (AFM).
3.0 PROCESS OWNER:
The owner of this process is SVT Aircraft Engineering (ARE).
4.0 APPLICABILITY:
4.1 SVT Aircraft Maintenance Safety& Quality (AMS&Q)

 GACAR Parts 121.517, 121.517.
5-4 DEVELOPMENT & REVISION OF MEL/CDL AND NEF MAINT. (M) PROCEDURES PAGE 1 OF 6
5-0 MAINTENANCE
PROGRAMS (5-4)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
 GACAR Ebook, Vol 5, Ch4, Sec5.

 Applicable fleet MMELs Manuals.
 Applicable fleet DDPG / DDG Manuals.
 Applicable fleet AFM.
 IOSA MNT 2.5.3.
 SV NEF Program Manual.
6.0 DEFINITIONS:
6.1 MEL - means a document approved by the GACA, that establishes the aircraft
equipment allowed to be inoperative under conditions specified therein for a specific
type of aircraft.
6.2 MMEL - Master Minimum Equipment List: means a document approved by FAA, that
authorises SV to dispatch an aircraft with aircraft equipment inoperative under the
conditions specified therein.
6.3 Saudia MEL / CDL manual - A stand-alone manual, approved by GACA for each Saudia
Aircraft type. The manual is organized into four sections:
 Section - 00: Introduction and Bulletins
 Section - 01: MEL Items and Operating (O) procedures
 Section - 02: CDL Items
 Section - 03: Placarding instructions and MEL’s
 Section - 04: Maintenance (M) procedures.
6.4 NEF Means a document approved by GACA that authorizes SV to dispatch an aircraft
with aircraft non-essential equipment in operating under the condition specified therein.
The manual is organized as follows:
 Section XII: NEF Program
 Section XV: NEF Flow chart
 Section XVI: NEF Process
 Section I: NEF Item List
6.5 Placarding: each inoperative item must be placarded to inform and remind the crew
members and maintenance personnel of the equipment condition.
Note: To the extent practical, placards should be located adjacent to the control or
indicator for the item affected; however, unless otherwise specified, placard wording
and location will be determined by SV.
5-0 MAINTENANCE
PROGRAMS (5-4)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6.6 (M) symbol: indicates a requirement for a specific maintenance procedure which must
be accomplished prior to operation with the listed item inoperative. Normally these
procedures are accomplished by maintenance personnel. Appropriate procedures are
required to be published as part of the GMM or MEL.
6.7 (O) symbol: indicates a requirement for a specific operations procedure which must be
accomplished in planning for and/or operating with the listed item inoperative. Normally
these procedures are accomplished by the flight crew.
Note: The (M) and (O) symbols are required in the SV's MEL.
6.8 Rectification Intervals: Inoperative items or components, deferred in accordance with

the MEL, must be rectified at or prior to the rectification intervals established by the
following letter designators:
6.8.1 Category A: No standard interval is specified, however, items in this category

shall be repaired in accordance with the conditions stated in the “Remarks or
Exceptions” column (5). Where a time period is specified it shall start at 00:01
on the calendar day following the day of discovery.
6.8.2 Category B: Items in this category shall be repaired within three (3) consecutive
calendar days, excluding the day of discovery. For example, if it were discovered
at 10 a.m. on January 26th, the three day interval would begin at midnight the
26th and end at midnight the 29th.
6.8.3 Category C: Items in this category shall be repaired within ten (10) consecutive
calendar days, excluding the day of discovery For example, if it were discovered
at 10 a.m. on January 26th the ten day interval would begin at midnight the 26th
and end at midnight February 5th.
6.8.4 Category D: Items in this category shall be repaired within one hundred and
twenty (120) consecutive calendar days, excluding the day of discovery.
5-0 MAINTENANCE
PROGRAMS (5-4)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
7.0 PROCESS:
7.1 For MEL/CDL revision:
7.1.1 SVT Aircraft Reliability Engineering (ARE) shall, on a timely manner, and prior
of releasing altered Aircraft back to service, inform FO Flight Standards about
any: Major Repair, Major Alteration, STC, EOD, that might affect Aircraft
configuration or MEL related components.
7.1.2 SV Flight Operations (FO) Flight Standards, may submit revision proposals of
changes in the MEL/CDL or other FO MEL related publication (NOTAM,
FCOM) to SVT ARE for advise and consultation.
7.2.3 SVT ARE review, evaluate and route reviewed proposals / changes to SV FO
with feedback comments.
7.2.4 SV FO IAW their policies and procedures manual authorize changes and submit
to GACA for approval, if required.
7.2.5 Upon receipt of the GACA approved revised MEL/CDL, SV FO update the
MEL/CDL manual IAW their policies and procedures, and inform SVT ARE
and Aircraft Maintenance Safety& Quality (AMS&Q) of the approval.
7.2.6 SV FO advise SVT AMS&Q and SVT ARE of the MEL/CDL revision status
including reasons for any rejections.
7.2 For NEF revision:
7.2.1 SV Flight Operations (FO) or SVT concerned departments may submit revision
proposals of the NEF (M) Procedures to SVT AMS&Q with the justification
data.
7.2.2 SVT AMS&Q review and forward the proposals to SVT ARE for review and
evaluation.
7.2.3 SVT ARE review, evaluate and route the acceptable proposals to SVT
AMS&Q.
7.2.4 SVT AMS&Q submit revision proposals to GACA for approval.
7.2.5 Upon receipt of the GACA approval revision, SVT AMS&Q update the NEF
manual and inform SV FO or SV concerned departments of the approval.
7.2.6 SVT AMS&Q advise SV FO and SVT ARE of the NEF revision status
including reasons for any rejections.
5-0 MAINTENANCE
PROGRAMS (5-4)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
8.0 PROCEDURES:
*****
5-0 MAINTENANCE
PROGRAMS (5-4)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
5-0 MAINTENANCE
PROGRAMS (5-5)
GENERAL 30 NOV 17
(GMM)
5-5 RESERVED
*****

5-0 MAINTENANCE
PROGRAMS (5-5)
GENERAL 30 NOV 17
(GMM)

5-0 MAINTENANCE
PROGRAMS (5-6)
GENERAL 10 JAN 21
(GMM)
5-6 ENGINE CONDITION MONITORING (ECM) PROGRAM
1.0 PURPOSE:
The program is intended to provide early detection of engine deterioration and health of the
engine, thus allowing for corrective action before safe operation is affected.
2.0 POLICY:
owner.
2.3 To monitor the engine condition for optimum reliable performance.
2.4 ECM is mandatory on all SV fleet’s Engines.
2.5 To provide corrective action report.
2.6 To maintain record and update applicable database.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 GACAR 121.671.
 SV Technical ETOPS Manual
 FAA Advisory Circular AC # 120-42 (As revised)
 Applicable Aircraft Maintenance Manual (AMM)
5-6 ENGINE CONDITION MONITORING (ECM) PROGRAM PAGE 1 OF 2

5-0 MAINTENANCE
PROGRAMS (5-6)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 Engine Condition Monitoring (ECM) - program which plots the trend of significant
engine parameters to detect engine deterioration.
6.2 ACARS — aircraft communications addressing and reporting system.
7.0 PROCESS:
7.1 AMO shall ensure that engine parameters are transmitted through ACARS from aircraft
to ground station and stored in Sabre System or equivalent system then transmitted to
ECM service provider.
7.2 ECM service provider shall:
(a) Monitor the engine parameters trend using the respective engine manufacturers
ECM software.
(b) No later than 5 days, perform analysis and initiate corrective action’ as required.
(c) Generate weekly report.
7.3 Upon receiving of recommended corrective actions, SVT Aircraft Engineering Support
(AES), SVT Maintenance Control Centre (MCC), and AMO shall take necessary
actions to implement those corrective actions immediately and inform ECM Service
Provider of the compliance and result.
7.4 SV Flight Operations (FO) complete the aircraft performance logbook IAW their
8.0 PROCEDURES:
*****
5-6 ENGINE CONDITION MONITORING (ECM) PROGRAM PAGE 2 OF 2

5-0 MAINTENANCE
PROGRAM (5-7)
GENERAL 10 JAN 21
(GMM)
5-7 EXTENDED OPERATIONS (ETOPS)
1.0 PURPOSE:
To describe the policies and process of Saudia Extended Operations (ETOPS).
2.0 POLICY:
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
This process is applicable to the following organizations:

 GACAR Parts 121.205, 121.671 & 121.1559.

 SV Technical GACA approved Extended Operations (ETOPS) Manual.
6.0 DEFINITIONS:
6.1 ETOPS: Is an acronym for extended operations. This means operating two-engine airplanes
over a route that continuous a point further than one hour flying time at the normal one-
engine inoperative cruise speed (in still air) from as adequate airport.
6.2 ETOPS Manual: A GACA approved stand-alone manual produced and controlled by SVT
Aircraft Reliability Engineering (ARE).
5-7 EXTENDED RANGE TWIN-ENGINE OPERATIONS (ETOPS) PAGE 1 OF 2

5-0 MAINTENANCE
PROGRAM (5-7)
GENERAL 10 JAN 21
(GMM)
7.0 PROCESS:
7.1 SVT Aircraft Reliability Engineering (ARE) shall maintain the policy and procedures of
Extended Operations (ETOPS) Program IAW ETOPS Manual.
8.0 PROCEDURES:
8.1 Refer to SV Technical GACA approved Extended Operations (ETOPS) Manual.
*****
5-7 EXTENDED RANGE TWIN-ENGINE OPERATIONS (ETOPS) PAGE 2 OF 2

5-0 MAINTENANCE
PROGRAM (5-8)
GENERAL 10 JAN 21
(GMM)
5-8 PROPULSION SYSTEM MONITORING PROGRAM
1.0 PURPOSE:
To track in-flight shutdown (IFSD) rates, determine causes of shutdowns, effect and verify
corrective actions and prepare reports to GACA.
2.0 POLICY:
owner.
2.3 To monitor and track in-flight shutdown (IFSD) exceeded rates, determine causes of
shutdowns, establish corrective actions and verify effectiveness of corrective action
established standards.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 SV Technical ETOPS Manual

 FAA Advisory Circular AC # 120-42 (As revised)
 SV Technical Reliability Control Program
 IOSA MNT 2.8.2.
6.0 DEFINITIONS:
6.1 Overall IFSD:
5-8 PROPULSION SYSTEM MONITORING PROGRAM PAGE 1 OF 4

5-0 MAINTENANCE
PROGRAM (5-8)
GENERAL 10 JAN 21
(GMM)
No. of IFSD Event

Rate on a 12 month rolling average = x 1000
Total Engine Hours
6.2 Established standards: Ref. AC # 120-42 B, Appendix 3
Number of
Engine Hours ETOPS ETOPS Authorization
Engines
2 0.05/1000 Up to and including 120 minutes.
Beyond 120 minutes up to and including
2 0.03/1000 180 minutes and 207 minutes in North
Pacific.
Greater than 180 minutes (Except for
2 0.02/1000
207 minutes in North Pacific.
6.3 ETOPS. An airplane flight operation during which a portion of the flight is conducted
beyond 60 minutes from an adequate airport for turbine-engine-powered airplanes with
two engines and beyond 180 minutes for turbine-engine-powered passenger-carrying
airplanes with more than two engines. This distance is determined using an approved
one-engine inoperative cruise speed under standard atmospheric conditions in still air.
7.0 PROCESS:
7.1 Upon notification of an IFSD event:
7.1.1 Upon notification of an IFSD event, SVT Aircraft Reliability Engineering shall
perform Root Cause Analysis (RCA) investigation and recommend corrective
action for the IFSD event.
7.1.2 AMO shall initiate necessary documents to implement the interim and final fix
corrective actions for the event.
7.1.3 Within 25 days after the occurrence of IFSD, ARE shall gather all the pertinent
information and prepare a report of the event
7.1.4 Within 30 days after the occurrence of IFSD, SVT Aircraft Maintenance
Safety & Quality shall Send IFSD report to GACA and Advise the SVT
ARE of GACA’s decision.
7.2 Ecxedance Report:
7.2.1 SVT ARE shall monitor each IFSD event.
7.2.2 If the IFSD rates exceed the established standards, SVT ARE shall initiate
immediate fleet wide evaluation will be carried out to expedite existing
corrective actions and SV ARE may introduce additional actions of its own or
Original Equipment Manufacturers (OEM) recommendations.

5-0 MAINTENANCE
PROGRAM (5-8)
GENERAL 10 JAN 21
(GMM)
7.2.3 SVT ARE shall update applicable database and Provide copy of IFSD and the
exceedance report to SVT AMS&Q on event occurrence.
7.2.4 SVT AMS&Q shall review the report to ensure the effectiveness of Propulsion
System Monitoring Program.
7.3 SV Flight Operation (FO) document IFSD IAW their policies and procedures.
8.0 PROCEDURES:
*****

5-0 MAINTENANCE
PROGRAM (5-8)
GENERAL 10 JAN 21
(GMM)

5-0 MAINTENANCE
PROGRAMS (5-9)
GENERAL 10 JAN 21
(GMM)
5-9 ENGINE / APU OIL CONSUMPTION MONITORING PROGRAM
1.0 PURPOSE:
Define the policies and the process to determine the baseline oil consumption rate for each
engine and APU and to identify any increasing trend in consumption rate that might indicate
developing problems.
2.0 POLICY:
2.3 To establish and monitor the engine/APU oil consumption.
3.0 PROCESS OWNER:
The owner of this process is SVT Aircraft Engineering Support (AES)
4.0 APPLICABILITY:

 GACAR Parts 43.9, 121.671 and 121.699.

 ETOPS GMM 5-7.
 Maintenance Program GMM 5-3.
 RCP Stand Alone Manual
 AMOS Maintenance Program Administration APN 249.
 AMOS Oil Consumption Statistics APN 839
 TSV# 20-440 ETOPS FLIGHT ENGINE & APU CHECK (as revised).
 FAA AC#120-42 (as revised).
 IOSA MNT 2.1.2.
5-9 ENGINE / APU OIL CONSUMPTION MONITORING PROGRAM PAGE 1 OF 4

5-0 MAINTENANCE
PROGRAMS (5-9)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 Engine Oil consumption rate – Engine Oil consumption per flight hour (qtrs./hrs.). i.e., oil
uplift in quarts, divided by flight time.
6.2 Flight time – Airborne time i.e., time from lift-off to touchdown (the difference between
"OFF UTC and ON UTC" times as documented in the aircraft performance log book).
6.3 APU Oil consumption rate – APU Oil consumption per APU working hours (qtrs./hrs.).
6.4 Oil Consumption Statistics APN 839 – AMOS oil monitoring system used to document
and calculate the engine / APU oil consumption rate every flight leg as well as the rolling
average oil consumption rate as specified (last xx flight legs).
6.5 Work order APN 1418 – To update Uplift for APU, Engines, IDG & Hydraulic,
7.0 PROCESS:
7.1.1 Monitor the oil consumption trend for each engine and APU, by utilizing AMOS
Oil Consumption Statistics APN 839, which provides the oil monitoring control
parameters of engine and APU.
7.2 AMO: For Engine /APU:
7.2.1 Check Engine/APU oil quantity and service for each arriving flight per pertinent
AMM, and use oil indication in the cockpit (as required).
7.2.2 Document the engine and APU oil servicing information in AMOS Work order
and Aircraft Logbook.
7.2.3 Comply with an oil inspection check anytime engine and/or APU oil consumption
rate is high.
7.2.4 Check, if the last 20 flights rate is high.
7.2.5 If work order is not updated and the last flight leg oil consumption is high. Update
Work order within 90 minutes from aircraft arrival. However, if the aircraft ground
time is short and the destination is nearby, ensure to update Work order prior to
aircraft arrival to next station.
7.2.6 For stations without AMOS system or stations handled by flight mechanic or
contracted agency, send an Email message per item 7.2.4 of this chapter to the
applicable hub stations below:

5-0 MAINTENANCE
PROGRAMS (5-9)
GENERAL 10 JAN 21
(GMM)
7.2.6.1 MED all CC: 872 stations including stations within the Western region,
Africa and Middle East.
7.2.6.2 RUH all CC: 873 stations including stations situated in the central region.
7.2.6.3 DMM all CC: 874 stations including stations within Asia, Russian
Federation/Confederation of independent states (CIS) and Australia.
7.2.6.4 CDG all CC: 875 stations including stations within North and South
America, Europe the European Economic Union (EEC).
7.2.7 Notify next station to audit aircraft logbook and update AMOS. When AMOS is
not available.
7.3 SVT Maintenance Control Center provides guidelines as required, when oil consumption
is out of limits using the oil consumption trend provided by SVT AES as one of the
references.
8.0 PROCEDURES:
*****

5-0 MAINTENANCE
PROGRAMS (5-9)
GENERAL 10 JAN 21
(GMM)

5-0 MAINTENANCE
PROGRAMS (5-10)
GENERAL 01 OCT 13
MAINTENANCE MANUAL
REV. ORIGINAL
(GMM)
5-10 RESERVED
*****

5-0 MAINTENANCE
PROGRAMS (5-10)
GENERAL 01 OCT 13
MAINTENANCE MANUAL
REV. ORIGINAL
(GMM)

5-0 MAINTENANCE
PROGRAMS (5-11)
GENERAL 10 JAN 21
(GMM)
5-11 FUEL CONSERVATION
1.0 PURPOSE:
To establish the policies and process to reduce the cost of scheduled passenger and cargo flights
by reducing fuel utilization without affecting safety of the aircraft.
2.0 POLICY:
2.2 That the requirements of this chapter be incorporated in the affected manuals.
2.3 That aircraft shall be fuelled to the load demanded by Ground Operation (GO) / Flight
Operation (FO).
2.4 That Fuel Conservation activities are to reduce unnecessary zero fuel weight of aircraft
and/or to improve processes during maintenance.
2.5 That a Maintenance Fuel Conservation (MFC) board within Saudia reviews and approve
each new proposal including the following initiatives related to Fuel Conservation
Program to ensure cost/benefits, mechanism of implementation and mechanism status:
2.5.1 Empty weight potable water.
2.5.2 Empty weight FLY AWAY KIT.
2.5.3 Engine specific fuel consumption build standard.
2.5.4 Engine core water wash.
2.5.5 APU maintenance saving.
2.5.6 APU Engine specific Fuel Consumption Build Standard.
2.5.7 Airframe aerodynamic deterioration aircraft washing.
2.5.8 Airframe aerodynamic deterioration aircraft painting.
2.5.9 Maintenance Program Task Cards.
2.5.10 Airframe Drag Fuel Bias/Aerodynamic deterioration repairs
5-11 FUEL CONSERVATION PAGE 1 OF 6

5-0 MAINTENANCE
PROGRAMS (5-11)
GENERAL 10 JAN 21
(GMM)
2.6 That the Fuel Conservation initiatives shall be audited by SVT AMS&Q at least once a
year.
2.7 That reliability reviews shall be conducted by SVT ARE on all initiatives along with
assessment of saving and losses related to each initiative.
2.8 That Aircraft Performance Monitoring Report for each tail number shall be published by
Flight Operations and Engine Condition Monitoring Report for each engine serial number
shall be published by SVT ARE.
2.9 That a base line cost index, maintenance cost index and/or performance factor shall be
established to monitor exceedance or trends that can be attributed to Fuel Consumption.
3.0 PROCESS OWNER:
The owner of this process is SVT Aircraft Reliability Engineering (ARE)
4.0 APPLICABILITY:
This process is applicable to and must be addressed by the following Saudia major organizations:

 IATA Guidance Material and Best practices for Fuel and Environmental Management
Second Edition. (As revised).
 Continuons Analyses & Surveillance System (CASS) GMM 5-2
 TSV 08-681 Fuel Conservation Program Evaluation Form (as revised).
 Structure Repair Manuel (SRM) (as revised).
6.0 DEFINITIONS:
For the purpose of this section, following definition applies:
6.1 Fuel Conservation – Managing the operation and condition of airplane to minimize the
fuel used on flights.
6.2 Maintenance Fuel Conservation (MFC) Board – Meets at least quarterly

5-0 MAINTENANCE
PROGRAMS (5-11)
GENERAL 10 JAN 21
(GMM)
6.3 Zero Fuel Weight – The weight of the aircraft to include all useful weight except fuel.
6.4 Cost of Weight – The annual cost of carrying one kilogram of weight per aircraft type.
6.5 Empty Weight Portable Water – Process to control the quantity of on-board water in
relation with flight time and seat occupancy.
6.6 Empty Weight FLY AWAY KIT – Process to reduce the weight of FAK or eliminate its
use on scheduled operation.
6.7 Engine SFC Build Standard – Process to improve the fuel efficiency of engines by
defining a SFC target or a maximum limit in build standard.
6.8 Engine Core Water Wash – Process to optimize the existing Engine Core Water Wash
Program.
6.9 APU Maintenance Savings – Process to reduce APU maintenance costs by reducing
usage.
6.10 APU SFC Build Standard – Process to improve the fuel efficiency of APU by defining a
SFC target or a maximum limit in the build standard.
6.11 Airframe Aerodynamic Deterioration – Process to reduce airframe drag through

cleanliness, painting, and/or installation of flush repair doubles (as possible) or
aerodynamic external patches.
6.12 Maintenance Program Task Cards – Process to create and identify maintenance task cards
for tasks that influence fuel conservation.
7.0 PROCESS:
7.1 Empty Weight Portable Water:
7.1.1 AMO ensures water quantity indicating gages on aircraft are serviceable during
each A-Check.
7.1.2 SVT Aircraft Reliability Engineering ensure reliability of system and associated
components.
7.2 Empty Weight FLT AWAY KIT (Excludes all VIP Flights):

5-0 MAINTENANCE
PROGRAMS (5-11)
GENERAL 10 JAN 21
(GMM)
7.2.1 SV Maintenance Control Center request a FAK for following reasons and stations only:
a. Without stores (HAS Contract), MAN, MXP, MAD, VIE, MUC.
b. Without stores and contract: JNB, DKR, ALG, KUL, MHD, KWI and HKG
only (FLT Mechanic is on board).
c. Assigned Non-OGS aircraft to any station.
d. Seasonal destinations AGP, NCE and SLL.
7.2.2 SVT MCC:
a. Justifies station mentioned in Para 7.2.1 or issue contracts and stores

allocation.
b. Add new stations to above Para 7.2.1 by revision to this Chapter.
7.2.3 AMO load FAK on aircraft for stations in Para 7.2.1 or per AMO Email.
7.2.4 AMO requesting replacement of used supplies from the FAK.
7.2.5 SVT MCC:
a. Ensure continued parts pool agreement.
7.2.6 SVT ARE justifies reasons to include each existing and new part number in FAK.
7.3 Engine Core Water Wash:
7.3.1 SVT ARE create MP for Engine Core Water Wash.
7.3.2 AMO perform wash using pertinent availble equipment.
7.3.3 AMO train operators of wash equipment.
7.4 APU Maintenance Savings:
7.4.1 AMO shall not use APU unless required GSE is not available.
a. On arriving flights with more than 60 minutes transit, connect GSE if

available or shutdown APU if in use after passengers deplane.
b. On preparing flights for departure, the APU may be in operation for no more
than 20 minutes prior to scheduled departure.

5-0 MAINTENANCE
PROGRAMS (5-11)
GENERAL 10 JAN 21
(GMM)
7.4.2 AMO to record hours of APU usage on all aircraft.
7.5 Airframe aerodynamic exterior washing:
7.5.1 SVT Base Maintenance Planning & Control (BMP&C) shall schedule aircraft
wash as follows unless revised
Aircraft Type Appearance Wash
B747 – 8 45 Days
B777 45 Days
B787 45 Days
A320 45 Days
A321 45 Days
A330 45 Days
7.5.2 AMO train aircraft wash operators, aircraft maintenance Line Supervisors on
wash techniques and evaluation of condition.
7.5.3 AMO:
a. Perform dry wash as needed to ensure aircraft surfaces are free of all dirt and
stains.
7.5.4 SVT Aircraft Reliability Engineering (ARE):
a. Ensure effectiveness of the wash program and revise frequency accordingly.
b. May differ aircraft wash frequency to a maximum of 10 days due to

operational requirements and facility shortages.
7.6 Maintenance Program Task Cards:
7.6.1 SVT Aircraft Reliability Engineering (ARE):
a. Evaluate items about Fuel Conservation such as out of trim alignment,

replacement of missing seals, elimination of steps and gaps, elimination of
leaks, maintenance reports, pilot reports, etc. and revise MP for scheduled
maintenance.
b. Identify task cards for each Fuel Conservation MP.
c. Escalate/de-escalate, suspends, revise and/or delete Fuel Conservation task

based on Fuel Conservation and performance of respective aircraft tail number.

5-0 MAINTENANCE
PROGRAMS (5-11)
GENERAL 10 JAN 21
(GMM)
7.6.2 AMO provide awareness program for proper maintenance practices of Fuel
Conservation and related MP.
7.6.3 AMO (INSP) inspects all Fuel Conservation MP as identified by SVT ARE.
7.7 Airframe drag Fuel Bias/Aerodynamic deterioration repairs:
7.7.1 Unless approved by SVT ARE, AMO shall not perform nor accept patch repair in
aerodynamic critical areas of aircraft under C or higher checks when flush repair
operation is available in applicable SRM
7.7.2 SVT ARE Confirm that all external patches and repairs meet the requirements in
item 7.7.1.
7.7.3 AMO performs an awareness program and targeted training to inform employees
of Fuel Conservation.
7.8 SVT ARE shall evaluate the condition of aircraft paint every four to five years.
7.9 SVT AMS&Q shall audit the Fuel Conservation initiatives at least once a year.
8.0 PROCEDURES:
*****

5-0 MAINTENANCE
PROGRAMS (5-12)
GENERAL 10 JAN 21
(GMM)
5-12 AIRCRAFT WEIGHT & BALANCE CHECK
1.0 PURPOSE:
The need to operate SV fleet safely, economically, and efficiently requires the establishment
of a system of Weight and Balance control. To effectively implement this control, the aircraft
shall be weighed periodically to determine its empty weight from which all loading
configurations are based. For this purpose, individual aircraft shall be weighed under any of
the conditions and requirements stated herein and based on the procedures called on each
applicable aircraft weight and balance manual. In cases where there are inconsistencies
between the procedures in the latest revision of the aircraft weight and balance manual and
the provisions in this GMM section, the procedures in the aircraft weight and balance manual
shall prevail.
All weight and balance intervals/ requirements have been reflected in to SV Scheduled
Maintenance Program (SMP) to be implemented and controlled during the implementation of
the SMP.
This GMM section describes the policies and processes/procedures for Weight and Balance
check of the Saudia aircraft.
2.0 POLICY:
owner.
2.3 To comply with the aircraft Weight & Balance AC 120-27 (current revision) and the
applicable aircraft OEM’S Weight and Balance manuals requirements
2.4 To weigh an aircraft:
2.4.1 After a major maintenance check.
2.4.2 When required by the SV Scheduled Maintenance Program (SMP) /

Maintenance Requirement System.
2.4.3 When, for any reason, the weight or centre of gravity of an aircraft is not
known.
5-12 AIRCRAFT WEIGHT & BALANCE CHECK PAGE 1 OF 6

5-0 MAINTENANCE
PROGRAMS (5-12)
GENERAL 10 JAN 21
(GMM)
2.4.4 After all major repairs, modifications and configuration changes on the aircraft
IAW GACA/FAA, manufacture and SV standard or interior arrangement of the
cabin, cockpit or cargo compartments which may affect the already determined
weight and balance data and which cannot be accurately computed without
reweighing.
2.4.5 When unsatisfactory flight characteristics are reported which can definitely be
determined as improper aircraft loading or error in Weight and Balance.
2.4.6 The Aircraft Weight and Balance Report and aircraft loading data sheet shall
be revised when the cumulative changes of the empty weight since the aircraft
was last re-weighed or recomputed exceeds plus or minus one-half of one
percent (±0.5%) of the Maximum Landing Weight (MLW) or the cumulative
change in the centre of gravity position exceeds one-half of one percent of the
Mean Aerodynamic Chord (MAC).
2.5 That Individual aircraft re-weighing shall be performed in accordance with the latest
revision of the aircraft weight and balance manual of each aircraft type and model.
2.7 That no test flight can be conducted before weighing, if it is required as per 2.4 above.
2.8 That Weight and Balance check is required in case of:
2.8.1 Ferry flight of aircraft in abnormal configuration (e.g. no seats. No galleys,

etc.) to be released unless weight and balance can be accurately calculated
2.8.2 Accomplishment of special type of maintenance works while aircraft

components are missing in the aircraft.
2.9 Detailed listing of the items comprising the aircraft empty weight and operating weight
shall be available. All weight and balance documents shall be kept in accordance with
GMM 3-10.
2.10 Ensure all Weighing equipment is kept in serviceable condition and calibrated to date.
2.11 Ensure AMO’s personnel are GACA licenced and trained on the methods and
techniques of performing weight and balance and calculating centre of gravity.
2.12 Ensure that when SV aircraft being weighed out of Kingdome to use scales that are
traceable to a national standard (i.e. NITS).
3.0 PROCESS OWNER:

5-0 MAINTENANCE
PROGRAMS (5-12)
GENERAL 10 JAN 21
(GMM)
4.0 APPLICABILITY:

 GACA 121 Operation Specification Parts E96.

 GACAR Parts 121.139 / 121.143 / 121.151 / 121.691 / 121.197/ 119.49 / 119.83
and 119.85.
 FAA Advisory Circular AC120-27 (current revision)
 Manufacturer's Aircraft Weight & Balance Manuals
6.0 DEFINITIONS:
6.1 Basic Empty Weight (BEW) - The aircraft empty weight, adjusted for variations in
standard items.
6.2 Fleet basic Empty Weight (FBEW) - Average basic empty weight (BEW) used for a
fleet or group of aircraft of the same model and configuration.
6.3 Maximum Landing Weight (MLW) - The maximum weight at which the aircraft may
normally be landed.
6.4 Maximum Takeoff Weight (MTOW) - The maximum allowable aircraft weight at the
start of the takeoff run.
6.5 Maximum Taxi Weight (MTW) - The maximum allowable aircraft weight for taxiing.
6.6 Maximum Zero-Fuel Weight (MZFW) - The maximum permissible weight of an
aircraft with no disposable fuel and oil.
6.7 Mean Aerodynamic Chord (MAC) - The MAC is established by the manufacturer,
which defines its leading edge and its trailing edge in terms of distance (usually
inches) from the datum. The CG location and various limits are then expressed in
percentages of the chord. The location and dimensions of the MAC can be found in the
aircraft specifications, the type certificate data sheet, the AFM, or the aircraft weight
and balance manual.
6.8 Moment - The moment is the product of a weight multiplied by its arm. The moment
of an item about the datum is obtained by multiplying the weight of the item by its
horizontal distance from the datum.

5-0 MAINTENANCE
PROGRAMS (5-12)
GENERAL 10 JAN 21
(GMM)
6.9 Operational Empty Weight (OEW) - Basic empty weight or fleet empty weight plus
operational items.
6.10 Reference Balance Arm (RBA) - The horizontal distance from the reference datum to
the CG of an item.
7.0 PROCESS:
7.1 SVT Aircraft Reliability Engineering (ARE) shall:
7.1.1 Establish and publish the initial Basic Empty Weight and Balance of aircraft
(Upon Delivery of the Aircraft).
7.1.2 Monitor and document changes to Weight and Balance of aircraft.
7.1.3 Establish and publish fleet Weight and Balance data.
7.1.4 Update AMOS SMP system for aircraft required schedule for weighing
intervals of each Aircraft or Fleet weighing.
7.1.5 Re-establish and publish basic empty weight (BEW) when cumulative changes
to BEW data are equal to plus or minus 0.05% of MLW or plus or minus of
0.05% of MAC.
7.2 SVT Aircraft Engineering Support (AES):
7.2.1 Obtain ACFT as-weighing report from AMOs, confirm validity of As-
Weighed data, review the inventory parts and equipment check list, and using
SVT Engineering Excel sheet format to calculate ACFT Basic Empty Weight
(BEW) and Basic Empty Weight (BEW) CG.
7.2.2 distribute updated BEW and BEW CG to all users via Emails, the users
include but are not limited to, Flight Operations, Ground Services, SV IT.
7.2.3 Issue EDs to direct SVT Base Maintenance Planning & Control to issue Work
Orders to replace the existing W&B placard in the ACFT Folder with the new
Placard
7.2.4 Route all Weighting reports to SV record system for required retention as per
SV record system policy.
7.3.1 Issue Work Orders to Weigh Aircraft Based on AMOS SMP requirements.

5-0 MAINTENANCE
PROGRAMS (5-12)
GENERAL 10 JAN 21
(GMM)
7.3.2 Issue Work Orders to Weigh Aircraft after heavy maintenance checks.
7.3.3 Issue Work Orders to Weigh Aircraft as required by Engineering.
7.3.4 Issue Work Orders to Weigh Aircraft after reconfiguration based on

Engineering documents (e.g. EO).
7.3.5 Ensure that all Soft Records (AMOS) and Hard Records (Dirty Finger Prints)
related to initial and continuous SV Weight and Balance program activities are
properly, filled, completed, signed/stamped, and retained, as per SVT Record
Keeping System.
7.4.1 Perform Aircraft weighing and provide AES with scale readings on SVM
forms.
7.4.2 Ensure maintenance personnel that perform aircraft weighing are properly
trained.
7.4.3 Maintain weight and balance equipment in a serviceable condition.
7.4.4 Ensure weighing scales are calibrated.
7.4.5 Perform aircraft inventory by filling the aircraft configuration weighing

equipment check list.
7.4.6 Witness weighing process and accept results.
7.4.7 Confirm weight scale calibration.
8.0 PROCEDURES:
*****

5-0 MAINTENANCE
PROGRAMS (5-12)
GENERAL 10 JAN 21
(GMM)

5-0 MAINTENANCE
PROGRAMS (5-13)
GENERAL 10 JAN 21
(GMM)
5-13 SOFTWARE CONFIGURATION MANAGEMENT
1.0 PURPOSE:
To describe Saudia requirements for the acquisition, reproduction, storage, use and configuration
control for On Board Loadable Software (OBLS) and Navigation Data Base.
2.0 POLICY:
2.3 To ensures the availability of updated OBLS required by designated aircraft.
2.4 That On Board Loadable Software is treated as a Line Replaceable Unit (LRU).
2.5 That only authorized department can reproduce a certified copy of a software diskette.
2.6 That each designated aircraft shall have a Software Configuration File.
2.7 Not to use or store any defective diskette.
2.8 To store serviceable / updated diskette in suitable environment.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 Boeing guidelines for airline configuration control of loadable software for airplane
systems.
 IOSA MNT 2.10.1
5-13 SOFTWARE CONFIGURATION MANAGEMENT PAGE 1 OF 6

5-0 MAINTENANCE
PROGRAMS (5-13)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 Database - A systematic organization of data files for access retrieval and update controlled
by AMO.
6.2 Data Loader (Software Loader) - Equipment (Hardware) used to upload or download
Software and includes but not limited to (MAT), (PMAT), (GATE LINK), (ARINC615).
6.3 Line Replaceable Unit (LRU) - A component, which is designed to be removed and
replaced by maintenance personnel.
6.4 Software - The term “Software” is used in general sense to refer to any data or code
(executable or not) that defines, controls, or is used by an LRU to perform its function).
6.5 Loadable Software - Software that is intended for electronic transfer (load) into its target
hardware, without altering its physical dimensions, or otherwise triggering the need for its
re-test.
6.6 Loadable Software Part - Software that is configuration controlled independently from any
other part (hardware or software) by vendor or our airline processes.
6.7 Loadable Software Airplane Part - A “loadable software part” that is defined as part of the
airplane through the airplane software installation drawings.
6.8 Onboard Load - Transfer of loadable software into target hardware while the hardware is
installed on an airplane.
6.9 Shop Load (bench load) - Transfer of loadable software into target hardware while the
hardware is not installed on an airplane.
6.10 Storage - A means of storing media in an environmentally controlled environment, i.e.,

heat and humidity.
6.11 Onboard Loadable Unit - A hardware unit which can accept a software load while installed
on the airplane and which provides a method for verifying the loaded software part number
while installed on the airplane.
6.12 Media - The actual memory device where the software is stored, such as floppy diskette,
computer hard drive, CD’s and memory chips.
6.13 Navigation Database (NDB) - Read Only Database of navigational information for upload
to the flight management computer.

5-0 MAINTENANCE
PROGRAMS (5-13)
GENERAL 10 JAN 21
(GMM)
6.14 Operational Program Configuration (OPC) - A load, which contains airplane specific
configuration information. This load replaces (or supplements) the hardware program pin
functions and may contain OPS option selections installed equipment component, airplane
structural configuration, engine type or other information.
6.15 Operational Program Software (OPS) - The set of program instructions used by an LRU.
6.16 Binder - Is a mean to hold software media.
6.17 Master Backup - A copy of software diskettes that contain all required software to support
the fleet.
6.18 Internal software change recommendation - SV requirement to change software of certain

cabin, cockpit and/or entertainment changes.
6.19 External software change recommendation - AD, SB or other status modification

requirements.
6.20 Tie-On-Tag - A tag is used to identify that requested software has been loaded onto spare
and required LRU.
6.21 Configuration Database - A configuration that would contain the following information for
each software change. Software Title, Supplier Part Number, Media P/N., Media ATA
System Name, Applicable LRU Name, Engineering Order (EO) Number, Date Software
Was Changed, Previous Software Part Number, Previous Media Part Number.
6.22 Software Configuration File (SCF) - A database that contains software configuration
information for each fleet type. The database can be accessed through AMOS, Software
Administration APN 1831.
7.0 PROCESS:
7.1 AMO AE shall:
7.1.1 Establish / update (Software Configuration File) database (AMOS Web Drive APN
62).
7.1.2 Establish / update (Software Configuration File) in AMOS, Software Tracking

APN 1832.
7.1.3 Receive software change recommendations (Internal / External).
7.1.4 Coordinate with each specialty group regarding incorporation decision.
7.1.5 Start EO implementation.

5-0 MAINTENANCE
PROGRAMS (5-13)
GENERAL 10 JAN 21
(GMM)
7.1.6 Supply concerned departments with revised software media.
7.1.7 Receive all fleet Flight Management System (FMS) and Inertial Navigation System
(INS) database through E-Mail.
7.1.8 Supply other AMO concerned departments with all fleet FMS/INS database via e-
mail.
7.2 AMO SCM shall:
7.2.1 Upon receipt of EO, issue Purchase Order (PO) to order software media from
vendor (one copy for each aircraft Tail No. Plus 5 extra copies).
7.2.2 Follow up with vendor regarding shipping information and lead-time.
7.2.3 Update AMO AE with above data upon receipt.
7.2.4 Upon receipt of software media from vendor, ensure to clear this media form
customs in timely manner and route to AMO.
Note: Software media that are moved from one location to another should be
wrapped or bagged in a dust-free, lint-free material. media to be shipped to out-
side locations should in addition be packaged in a closed envelope or box. All
media packages should be clearly labeled as “Containing magnetic Media…. etc.
7.3 AMO Aircraft Component Management (ACM) (Receiving Inspection):
7.3.1 Upon receipt of LRU, check LRU Tie-On-Tag for Software Part Number.
7.3.2 Include Software Part Number to the Serviceable Tag.
7.3.3 Reject, any LRU with Tie-On-Tag that has NO Software Part Number written.
7.3.4 Check Software P/N to LRU P/N thru AMOS Software Tracking APN 1832 and
Software Administration APN 1831 for each fleet.
7.4 SV ARE and AES / AMO Aircraft Maintenance (AM) / AMO ACM:
7.4.1 Receive EO from SVT ARE and register EO's by aircraft tail number or component
S/N as applicable
7.4.2 Follow up with AMO SCM to order the required media per the EO.
7.4.3 Close EO as complied with and inform SVT ARE and AES by AMOS Email upon
EO completion and route removed media to SVT ARE and SVT ASE.

5-0 MAINTENANCE
PROGRAMS (5-13)
GENERAL 10 JAN 21
(GMM)
7.5 SVT Maintenance Control Center (MCC):
7.5.1 Obtain Software media from AMO.
7.5.2 Setup the binder’s media storage and handling.
7.5.3 Receive EO copy and register.
7.5.4 Update software original binders.
7.5.5 Receive EO from AMO AE and register EO by aircraft tail number.
7.6 AMO AM:
7.6.1 Comply with issued EO instructions.
7.6.2 Upon receipt of fleet FMS & INS Navigation Database from AMO generate
workable copies as per instruction provided by AMO AE.
7.6.3 Upload NBD software into aircraft on receipt of the AMOS instructions.
7.6.4 Distribute all fleet FMS and INS Navigation Database to Royal Aircraft
Engineering and SFS.
7.6.5 Coordinate with SV MCC to update aircraft with software revision

whenever is required per EO instructions.
7.6.6 Assign EO to update software binders in SV MCC and update Aircraft.
7.6.7 Ensure AMOS instructions to update NDB every 28 days.
7.7 AMO ACM:
7.7.1 Coordinate with AMO to receive copy of the (Software Configuration File) through
AMOS for each fleet.
7.7.2 Coordinate with AMO SCM to update the spare LRU’s / LRM’s by shop loader as
per EO instructions.
7.7.3 Ensure that all LRUs repaired / Tested by vendor should have the required software.
7.7.4 Ensure that LRU’s / LRM’s are loaded with proper and current software after test
/ repair action, if software is affected.
7.7.5 Ensure that all LRU / LRM, which is loaded by Software for a tie-on-tag with the
loaded Software P/N, attached to the box.

5-0 MAINTENANCE
PROGRAMS (5-13)
GENERAL 10 JAN 21
(GMM)
7.7.6 Upon receipt all fleet FMS and INS Navigation Database from AMO, generate
workable copies as per instruction provided.
7.7.7 Update NDB Software into FMS.
7.8 All applicable organization shall:
7.8.1 Take all necessary measurements for caring / storing and handling of media.
7.8.2 Obtain a copy of “Software Configuration File” from AMO.
7.8.3 Return any defective / bad diskettes to AMO.

NOTE: Software Configuration File can be accessed through AMOS, Web Drive
APN 62.
7.9 SVT ARE and SVT ASE shall:
7.9.1 Obtain workorder (WO) No. related to Navigation Database Update for each
aircraft through AMOS (APN 1934-Operator Maintenance Program)
7.9.2 Check for WO status through AMOS (APN-1418 Workorder).
 If WO is closed, then the navigation database is updated.
 If WO is open and exceeds the expected date, then SVT ARE and SVT ASE
shall follow up with AMO to understand the delay and set recovery plan to
ensure NDB updated as per requirements.
7.9.3 Review AMO navigation database update monthly report.
8.0 PROCEDURES:
*****

5-0 RESERVED
(5-14)
GENERAL 10 JAN 21
(GMM)
5-14 RESERVED
*****

5-0 RESERVED
(5-14)
GENERAL 10 JAN 21
(GMM)

5-0 RESERVED
(5-15)
GENERAL 10 JAN 21
(GMM)
5-15 RESERVED
*****

5-0 RESERVED
(5-15)
GENERAL 10 JAN 21
(GMM)

5-0 RESERVED
(5-16)
GENERAL 10 JAN 21
(GMM)
5-16 RESERVED
*****

5-0 RESERVED
(5-16)
GENERAL 10 JAN 21
(GMM)

5-0 MAINTENANCE
PROGRAMS (5-17)
GENERAL 01 OCT 13
MAINTENANCE MANUAL
REV. ORIGINAL
(GMM)
5-17 RESERVED
*****

5-0 MAINTENANCE
PROGRAMS (5-17)
GENERAL 01 OCT 13
MAINTENANCE MANUAL
REV. ORIGINAL
(GMM)

5-0 MAINTENANCE
PROGRAMS (5-18)
GENERAL 10 JAN 21
(GMM)
5-18 IDENTIFICATION OF OVERHAUL TIME LIMITATION ON EMERGENCY

EQUIPMENT/COMPONENT
1.0 PURPOSE:
To describe the policies and process for handling the identification of overhaul time
limitation on emergency equipment/components.
2.0 POLICY:
owner.
2.2 That the requirements of this GMM chapter / section shall be adhere to all personnel
2.3 To identify the overhaul/repair/test/check time requirements of emergency

equipment/components installed on aircraft.
2.4 To use the applicable Overhaul Certificate for such identification.
2.5 To regard parts with expired Overhaul Certificates as unserviceable.
2.6 The overhaul/repair agency or the concerned AMO (who performed the Receiving
process for the part/component) may issue a Duplicate certificate in case of
damaged/lost original one.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 GACAR Parts 91.443.

EQUIPMENT/COMPONENT PAGE 1 OF 4
5-0 MAINTENANCE
PROGRAMS (5-18)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 Overhaul Certificate - is the Certificate supplied by the Overhauling Agency or

completed by AMO Inspection personnel containing all the Emergency
Equipment/Component’s required information.
6.2 Required Information - is the Unit’s Name, Part Number, Serial Number, and
Expiration due date, Weight check date (as applicable), Manufacture Date, Inspection
sign-off or stamp. (the certificate shall carry the AMO logo)
6.3 Expiration Due Date - refers to the date of the next overhaul, check, repack, etc. of
Emergency Equipment or Components.
6.4 Emergency Equipment Expiry Date Limit:
6.4.1 If a specific expire date is given i.e 21 September 2005 then it will become
unserviceable at 2359Z on the date started on the label/tag attached i.e in this
case 21 September 2005.
6.4.2 Or if only the month and year is given, i.e 09 – 2005, then it will become
unserviceable at 2359Z on the last day of the given month, i.e in the case 30
September 2005.
7.0 PROCESS:
7.1 SVT ACAM shall Establish the overhaul time limitations (expiry dates) for SV
emergency equipment/ components.
7.2.1 Complete and installs the appropriate overhaul certificate as required.
Note:
1- The AMO may issue an equivalent certificate based on data recorded on
the original part/component documents. Complying with requirements
mentioned in paragraph 6.2.
2- The overhaul/repair agency or the concerned AMO (who performed the
Receiving process for the part/component) may issue a Duplicate
certificate in case of damaged/lost original one.
7.2.2 Ensure the correct Overhaul time limitation of an emergency equipment/

component is indicated on the applicable tag/certificate.

5-0 MAINTENANCE
PROGRAMS (5-18)
GENERAL 10 JAN 21
(GMM)
7.3.1 Update applicable database and provide weekly status report of applicable
components
7.3.2 Monitor components status report and take corrective action
8.0 PROCEDURES:
*****

5-0 MAINTENANCE
PROGRAMS (5-18)
GENERAL 10 JAN 21
(GMM)

5-0 MAINTENANCE
PROGRAMS (5-19)
GENERAL 10 JAN 21
(GMM)
5-19 FLIGHT DATA RECORDER/ COCKPIT VOICE RECORDER READ OUT
1.0 PURPOSE:
To describe the policies and processes that ensures functionality of flight data and voice
recorders.
2.0 POLICY:
2.1 Not to deviate from this process without the concurrence of the process owner.
2.2 That the requirements of this GMM chapter / section shall be adhere to all personnel
performing maintenance on SV fleet
2.3 To ensure functionality of FDR, QAR/WQAR and CVR.
2.4 To quarantine FDR, QAR and CVR in case of accident for GACA investigation
2.5 Obtain GACA and Flight Safety approval before processing FDR, QAR and CVR that
have been removed and quarantined as a result of accident investigation.
2.6 To perform periodic FDR/QAR read out and recorded data integrity verification
2.7 To perform FDR read out by authorized personnel.
2.8 To use Hand Held Download Unit (HHDLU) to retrieve FDR data for read out.
2.9 To include FDR Data Verification Report (FDVR) to be part of annual check.
2.10 A report of the annual inspection must be made available, on request, to the Authority
or the AIB for monitoring purposes.
2.11 To retain record for FDR/QAR read out reports and data.
2.12 To install flight recorders and associated flight data acquisition unit (FDAU) with the
built in test features, which are monitored by automatic checks whenever aircraft
powered up.
2.13 Annual inspections of flight recorders must be conducted as follows:
1) An analysis of the recorded data from the flight recorders must ensure that the
recorder operates correctly for the nominal duration of the recording.
5-19 FLIGHT DATA RECORDER/ COCKPIT VOICE RECORDER READ OUT PAGE 1 OF 4
5-0 MAINTENANCE
PROGRAMS (5-19)
GENERAL 10 JAN 21
(GMM)
2) The analysis of the flight data recorder (FDR) must evaluate the quality of the
recorded data to determine if the bit error rate (including those errors introduced by
the recorder, the acquisition unit, the source of the data on the aircraft and by the
tools used to extract the data from the recorder) is within acceptable limits and to
determine the nature and distribution of the errors.
3) A complete flight from the FDR must be examined in engineering units to evaluate
the validity of all recorded parameters.
4) The readout facility must have the necessary software to accurately convert the
recorded values to engineering units and to determine the status of discrete signals.
5) An examination of the recorded signal on the CVR must be conducted by replay of

the CVR recording. While installed in the aircraft, the CVR must record test signals
from each aircraft source and from relevant external sources to ensure that all
required signals meet intelligibility standards.
6) A sample of in-flight recordings of the CVR must be examined for evidence that
the Intelligibility of the signal is acceptable.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 GACAR Parts 91.233, 91.452, and 121.513.

 MPD for each fleet as applicable
 FAA AC 120-141section 3-2 (b) – as revised.
 IOSA MNT 2.9.1
5-0 MAINTENANCE
PROGRAMS (5-19)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 FDR- Flight Data Recorder required to record mandatory aircraft parameters as per FAR
requirement.
6.2 CVR – Cockpit Voice Recorder required recording flight crew voice /communication
6.3 HHDLU – Hand Held down Loader Unit, portable loader used to retrieve FDR data
6.4 Reasonableness – An off-airplane review of recorded data to assess the overall health of
the recording system parameter. The review requires technical judgment to assess a
parameter’s health functions off the airplane. Typically, the data is downloaded from the
airplane and reviewed in a ground station tool away from the airplane, using graphical and
tabular means. The reasonableness check may identify gross parameter anomalies, such
as static parameters, missing parameters, random movement in parameters, parameters not
in agreement with related parameters in a given operational range or mode, etc. Technical
judgment is required during the review so that the reviewer does not confuse acceptable
airplane operational differences with parameter recording anomalies (i.e., the reasonability
check is for parameter health and not piloting technique).
7.0 PROCESS:
7.1 SVT Aircraft Reliability Engineering/SVT Aircraft Engineering Support shall establish
maintenance program task for FDR and CVR operational, functional checks and
evaluations of the recordings. Such task shall include conducting inspection at least
annually; for cases of demonstrated high integrity of recording system serviceability,
an extension of the annual threshold is approved by GACA.
7.2 SVT ARE/SVT AES shall include in the maintenance program analysis of the recorded
data validity, quality, and system recalibration in accordance with the manufacturer's
requirements or as required by GACA.
7.3 AMO shall download the FDR data and read out data (except B787) then send it to SV
ARE/AES for data verification as per maintenance program requirement.
7.4 SVT ARE/SVT AES shall evaluate the FDR data to ensure that, no missing parameters,
no data loss, and no deterioration of signals, and route the initial FDR Data Verification
Report (FDVR) to applicable department.
7.5 SVT ARE/SVT AES shall perform the reasonableness check on the FDR Data and
evaluate the FDR initial report received from AMO.
5-0 MAINTENANCE
PROGRAMS (5-19)
GENERAL 10 JAN 21
(GMM)
7.6 SVT ARE/SVT AES shall perform required corrective actions for FDR and CVR.
7.7 SVT ARE/SVT AES shall generate the final FDR report.
7.8 SVT ARE/SVT AES shall include copy of the final FDR Data Verification Report
(FDVR) to be part of annual package release.
7.9 SVT ARE/SVT AES shall retain record of all FDR reports.
7.10 SVT ARE/SVT AES shall retain Flight Recorder records for at least 60 working days
following an aircraft accident or incident.
8.0 PROCEDURES:
*****
5-0 MAINTENANCE
PROGRAMS (5-20)
GENERAL 01 OCT 13
MAINTENANCE MANUAL
REV. ORIGINAL
(GMM)
5-20 RESERVED
*****

5-0 MAINTENANCE
PROGRAMS (5-20)
GENERAL 01 OCT 13
MAINTENANCE MANUAL
REV. ORIGINAL
(GMM)

5-0 MAINTENANCE
PROGRAMS (5-21)
GENERAL 10 JAN 21
(GMM)
5-21 SAFETY MANAGEMENT SYSTEM (SMS)
1.0 PURPOSE:
To describe the policies and process required by which the Technical Services and personnel
work in a safe environment and manner.
2.0 POLICY:
2.3 To comply with the policies, processes and procedures detailed in SAUDIA Corporate
Safety Management System Manual (SMM).
2.4 To ensure SAUDIA Safety Policy is communicated to all personnel in the division and
ensure compliance.
2.5 To rectify actual and potential safety problems immediately upon discovery.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
4.1 All Technical Services departments.
 SAUDIA Corporate Safety Management Manual (SMM)

 SAUDIA Corporate Crisis Management Manual (CCMM)
 IOSA MNT 1.12.1
 ICAO Annex 19
 GACAR Part 5
5-21 SAFETY MANAGEMENT SYSTEM PAGE 1 OF 2

5-0 MAINTENANCE
PROGRAMS (5-21)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
As defined in SAUDIA SMM & SVT MSQM.
7.0 PROCESS:
7.1 SVT Aircraft Maintenance Safety & Quality (AMS&Q) shall maintain the policy and
procedures of Safety Management System (SMS) as described in the Maintenance
Safety & Quality Manual (MSQM).
7.2 SVT AMS&Q shall audit Technical Services department(s) and external Service
Providers to ensure the work is performed in a safe environment and manner and
ensure conformity to the SMS requirements.
7.3 SVT AMS&Q shall review, evaluate/assess safety issues in the Maintenance Safety
Committee (MSC), ensure the implementation of corrective/preventive action(s) and
monitor corrective/preventive action(s) effectiveness.
8.0 PROCEDURES:
*****
5-21 SAFETY MANAGEMENT SYSTEM PAGE 2 OF 2

5-0 MAINTENANCE
PROGRAMS (5-22)
GENERAL 01 OCT 13
MAINTENANCE MANUAL
REV. ORIGINAL
(GMM)
5-22 RESERVED
*****

5-0 MAINTENANCE
PROGRAMS (5-22)
GENERAL 01 OCT 13
MAINTENANCE MANUAL
REV. ORIGINAL
(GMM)

5-0 MAINTENACE
PROGRAMS (5-23)
GENERAL 10 JAN 21
(GMM)
5-23 CONTINUED AIRWORTHINESS AND SAFETY IMPROVEMENTS
1.0 PURPOSE:
To provide process and procedures that enables SV to implement GACAR Part 121, Continued
Airworthiness and Safety Improvements.
2.0 POLICY:
2.3 That following shall be implemented on all Saudia Aircraft:
2.3.1 Aging airplane inspections and records review: GACA performs

inspection and records review for each applicable aircraft.
2.3.2 Repairs assessment for pressurized fuselages: Implement Original

Equipment Manufacturer (OEM) Repair Assessment Guidelines.
2.3.3 Supplemental inspections: Implement Supplemental Structural Inspection

Document (SSID) or revised Repair Assessment Guidelines (RAG)
document. Propose and obtain GACA approval of Operator
Implementation Plan (OIP) based on OEM Compliance Document (CD),
incorporate changes in the maintenance program in accordance with CD
and seek GACA approval of changes to the maintenance program. Above
requires surveys to document repairs, identify repairs that affect Fatigue
Critical Baseline Structure (FCBS). Further, implement Damage
Tolerance Inspections (DTI) for identified repairs and to evaluate future
repairs that affect FCBS.
2.3.4 Electrical Wiring Interconnection Systems (EWIS) Maintenance Program:

Implement a revised maintenance program that includes inspections and
procedures per EWIS Instructions for Continued Airworthiness (ICA).
2.3.5 Fuel tank safety maintenance program: Implement a revised maintenance

program that includes inspections and procedures per SFAR 88 Fuel tank
safety ICA.
5-23 CONTINUED AIRWORTHINESS AND SAFETY IMPROVEMENTS PAGE 1 OF 12

5-0 MAINTENACE
PROGRAMS (5-23)
GENERAL 10 JAN 21
(GMM)
2.3.6 Limit of validity: Implement and clearly identify affected aircraft that
exceed certain age unless the airworthiness limitations section is
incorporated in the maintenance program and approved by GACA.
2.3.7 Flammability reduction means: Retrofit existing applicable aircraft to

meet OEM ICA for Ignition Mitigation Means (IMM) or Flammability
Reduction Means (FRM). New applicable Aircraft with original export
airworthiness approval certified after 27 December 2010 shall have
operational IMM or FRM.
2.4 SVT Aircraft Maintenance Safety & Quality (AMS&Q) coordinates with GACA for on-
site inspections, reviews and Operations Specification.
3.0 PROCESS OWNER:
4.1 The owner of this process is SVT Aircraft Continuous Airworthiness Management
(ACAM).
4.0 APPLICABILITY:
This process is applicable to and must be addressed by the following Major Organizations:

 GACAR 121.465 (Repairs assessment for pressurized fuselages).

 GACAR 121.469 (Supplemental inspections)
 GACAR 121.473 (Electrical wiring interconnection systems (EWIS) Maintenance
Program).
 GACAR 121.477 (Fuel tank safety maintenance program).
 GACAR 121.483 (Limit of Validity).
 GACAR 121. 481 (Flammability reduction means).
 Manufacturer’s service documents, as revised.
 FAA AC 120-102, 120-97, 120.98, 120.104 & 120-16 (as revised).

5-0 MAINTENACE
PROGRAMS (5-23)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 Compliance Document (CD) - One or several documents prepared by Aircraft

manufacturer that contains Fatigue Critical Baseline Structure (FCBS), Fatigue Critical
alterations Structure (FCAS), Damage Tolerance Evaluations (DTE) and Damage
Tolerance Inspections (DTI). The Compliance Document may also include Repair
Evaluation Guidelines (REG).
6.2 Critical Design Configuration Control Limitation (CDCCL) - Is a limitation to preserve a

critical ignition source prevention feature of the fuel tank system design – CDCCL may be
applicable on components, power plant and aircraft.
6.3 EWIS: Electrical Wiring Interconnection Systems.
6.4 Instructions for Continued Airworthiness (ICA) – Maintenance instructions prepared by

OEM such as Maintenance manual, Fault isolation manual, Wiring diagram, etc.
6.5 Operator Implementation Plan (OIP) - Customer prepared and GACA approved plan
based on FAA approved OEM Compliance Document and OEM REG. The OIP describes
how SV will identify repairs and alterations affecting baseline Fatigue Critical Structure
(FCS) and timeline for aircraft surveys/repairs and plan to incorporate Damage Tolerance
Inspections (DTI).
6.6 Revised Repair Assessment Guidelines (RAG) - OEM prepared and FAA approved
revision to the ‘Repair Assessment Guidelines’
6.7 Repair Evaluation Guidelines (REG) - OEM prepared and FAA approved ‘Repair
Evaluation Guidelines’.
6.8 SFAR 88: Special US Federal Aviation Regulation number 88 titled ‘Fuel Tank System
Fault Tolerance Evaluation Requirements’.
6.9 Supplemental Structural Inspection Document (SSID) - OEM prepared and FAA
approved ‘Supplemental Structural Inspection Document’ for each aircraft type.
6.10 Supplemental Structural Inspection Document (SSID) - OEM prepared and FAA
Approved Supplemental Structural Inspection Document’ for each aircraft type,
6.11 LOV – Limit of Validity
6.12 Unsafe Condition
6.13 No Unsafe condition.

5-0 MAINTENACE
PROGRAMS (5-23)
GENERAL 10 JAN 21
(GMM)
7.0 PROCESS:
7.1 Aging Airplane Inspections and Records Review:
7.1.1 SVT Aircraft Continuous Airworthiness Management (ACAM) shall update the
maintenance program to schedule each airplane for GACA Inspection as follows.
a) For an airplane that has exceeded 24 years in service on December 8, 2003, no

later than December 5, 2007, and thereafter at intervals not to exceed 7 years.
b) For an airplane that has exceeded 14 years in service but not 24 years in
service on December 8, 2003, no later than December 4, 2008, and thereafter
at intervals not to exceed 7 years.
c) For an airplane that has not exceeded 14 years in service on December 8,

2003, no later than 5 years after the start of the airplane's 15th year in service
and thereafter at intervals not to exceed 7 years.
7.1.2 SVT Base Maintenance Planning & Control (BMP&C) shall make available to
GACA the following records during each airplane GACA inspection per the
schedule specified above.
a) Total years in service of the airplane;
b) Total time in service of the airframe;
c) Total flight cycles of the airframe;
d) Date of the last inspection and records review required by this section;
e) Current status of life-limited parts of the airframe;
f) Time since the last overhaul of all structural components required to be
overhauled on a specific time basis;
g) Current inspection status of the airplane, including the time since the last
inspection required by the inspection program under which the airplane is
maintained;
h) Current status of applicable airworthiness directives, including the date and
methods of compliance, and if the airworthiness directive involves recurring
action, the time and date when the next action is required;
i) A list of major structural alterations; and
j) A report of major structural repairs and the current inspection status for those
repairs.
k) Shall schedule each airplane for scheduled GACA inspection as per the
maintenance requirements.

5-0 MAINTENACE
PROGRAMS (5-23)
GENERAL 10 JAN 21
(GMM)
7.1.3 SVT Aircraft Maintenance Safety & Quality (AMS&Q) coordinates with GACA
for on-site inspections and record reviews.
7.2 Repairs assessment for pressurized fuselages:
7.2.1 Not applicable to SV Fleets.
7.3 Supplemental Inspections:
7.3.1 For existing repairs/alterations that were not identified through record Review,
prior to 20 December 2010:
7.3.1.1 SVT Aircraft Reliability Engineering (ARE) shall create EO’s to perform
existing repair survey for each affected aircraft as per maintenance
program.
7.3.1.2 SVT BMP&C shall schedule the affected SV airplanes for EO compliance
as per the schedule of maintenance program.
7.3.1.3 AMO shall perform repair evaluation per corresponding engineering

orders (EO’s) and fill required form or provide a report on existing repairs,
as per maintenance program. Route the completed form or report to AES.
7.3.1.4 SVT Aircraft Engineering Support (AES) shall evaluate the provided
report or form and develop or obtain approved DTI as required.
7.3.1.5 SVT AES shall prepare an ER for each Report.
7.3.1.6 SVT ACAM shall amend maintenance program as per GMM 5-3 to reflect
the required ER’s follow up Damage Tolerance Inspections (DTI).
7.3.2 For existing repairs/alterations as a result of FSSB, MCSB and STC’s prior to 20
December 2010:
7.3.2.1 SVT AES shall obtain the required DTI from TC and STC holders.
7.3.2.2 SVT AES shall issue ER for each DTI.
7.3.2.3 SVT ACAM shall amend the Maintenance Program accordingly.
7.3.3 For new repairs/alterations after 20 December 2010:

5-0 MAINTENACE
PROGRAMS (5-23)
GENERAL 10 JAN 21
(GMM)
7.3.3.1 For EO’s issued for STC, SB’s or MCSB that affects FCS and require
DTI, SVT ARE shall reflect required DTI in the work instructions of the
EO.
7.3.3.2 For SRM repairs that affect FCS and require DTI, SVT Aircraft Inspection
(AI) shall ensure related DTI are properly introduced in AMOS SV MP.
7.3.3.3 For ER repairs that affect FCS and require DTI, SVT AES shall obtain
approved DTIs as required and reflect those approved DTIS in the work
instructions of the ER.
7.3.3.4 Upon completion of the repair per the ER on ACFT, SVT Aircraft
Inspection (AI) shall ensure that related DTI are properly introduced in
AMOS SV MP.
7.4 Electrical Wiring Interconnection Systems (EWIS) Maintenance Program:
7. 4.1 For initial EWIS ICA incorporation:
7.4.1.1 SVT ACAM shall obtain approved EWIS ICA from each TCH.
7.4.1.2 SVT ARE shall identify all STCs on SV aircraft and obtain the
corresponding approved EWIS ICA from the STC holders.
7.4.1.3 Prior to 10 March 2011, AE shall amend the Maintenance Program to

incorporate all approved EWIS ICAs obtained from TC and STC holders.
7.4.1.4 SVT AMS&Q shall obtain GACA approval as required.
7.4.2 For changes to the EWIS ICA in the Maintenance Program:
7.4.2.1 SVT ACAM shall incorporate the changes into the Maintenance Program
according to GMM 5-3.
7.4.3 For Escalation of an Airplane Check Package/Interval that contains EWIS tasks
and Intervals:
7.4.3.1 SVT ACAM shall prepare a request for EWIS tasks/intervals escalation
together with the supporting technical justification and route to SVT
AMS&S for GACA approval.

5-0 MAINTENACE
PROGRAMS (5-23)
GENERAL 10 JAN 21
(GMM)
7.4.4 For new alteration or STCs that affects EWIS:
7.4.4.1 SVT ARE shall obtain approved EWIS ICA for any new STC as required.
7.4.4.2 SVT ACAM shall incorporate the approved EWIS ICA into the Maintenance
Program.
7.4.5 For any new alterations the affect EWIS:
7.4.5.1 SVT ARE shall reflect in the corresponding EO the incorporation of

approved EWIS ICA into Maintenance Program.
7.4.5.2 Prior to releasing an aircraft back to service after the incorporation of an

alteration done per EO, SVT AI shall ensure the incorporation of the
corresponding approved EWIS ICA into the Maintenance Program.
7.4.6 EWIS Tracking System:
7.4.6.1 SVT ACAM shall uniquely identify EWIS related tasks in the SV AMP
(AMOS).
7.4.6.2 SVT ACAM (MPDC) shall uniquely identify EWIS related task cards.
7.4.6.3 SVT ACAM (MPDC) shall reflect in the EWIS related task cards the
Protections, caution, instructions, information, procedures as per AMM,
ESPM, and SWPM manuals.
7.4.6.4 SVT ACAM (MPDC) shall ensure that any revision to AMM, ESPM, and
SWPM manuals that affects EWIS related task cards are incorporated in
those task cards.
7.4.7 EWIS Training requirements:
7.4.7.1 TT department shall develop and run a training program for EWIS based
on FAA AC 120-94.
7.5 Fuel Tank Safety Maintenance Program:
Note: Applicability to SV fleet: All Aircraft after 16 December 2008.
7.5.1 For initial FTS ICA incorporation:
7.5.1.1 SVT ACAM shall obtain approved FTS ALS section of ICA, and comply
with AD requirements as listed.

5-0 MAINTENACE
PROGRAMS (5-23)
GENERAL 10 JAN 21
(GMM)
7.5.1.2 Prior to December 16, 2008, AE shall amend the Maintenance Program to
incorporate all approved FTS ALS section of ICAs.
7.5.2 For changes to the FTS ICA in the Maintenance Program:
7.5.2.1 SVT ACAM shall incorporate the changes into the Maintenance Program
according to ALS sections and AD requirements.
7.5.3 For Escalation of an Airplane Check Package/Interval that contains FTS tasks and
Intervals:
7.5.3.1 SVT ACAM shall prepare a request for FTS ALS section tasks/intervals
escalation together with the supporting technical justification and route to
SVT AMS&Q.
7.5.3.2 SVT AMS&Q shall obtain GACA approval.
7.5.4 For new alteration or STCs that affects FTS:
7.5.4.1 SVT ARE shall obtain approved ICA for any new STC as required.
7.5.4.2 SVT ACAM shall Incorporate the changes into the Maintenance Program
according to GMM5-3.
7.5.5 For any new alterations that affect FTS
7.5.5.1 SVT ARE shall reflect in the corresponding EO the incorporation of

approved FTS ICA into Maintenance Program.
7.5.5.2 Prior to releasing an aircraft back to service after the incorporation of an

alteration done per EO, SVT AI shall ensure the incorporation of the
corresponding approved FTS ICA into the Maintenance Program.
7.5.6 FTS Manual Control:
7.5.6.1 SVT ARE/ SVT AES Engineer If the maintenance instructions

(Repair/Alteration) affect FTS CDCCL & ALI then;
a) The Engineer shall uniquely identify FTS CDCCL & ALI in the
Engineering Documentation (EO, ER, EA, ED).
b) The Engineer shall reflect in the FTS CDCCL & ALI Protections,
caution, instructions, information, procedures as per AMM, ESPM,
CMM and SWPM manuals in the EO, ER, EA, ED and mark those
items as RII.

5-0 MAINTENACE
PROGRAMS (5-23)
GENERAL 10 JAN 21
(GMM)
c) The Engineer shall ensure that any revision to any EO, ER, EA, ED
will reflect latest revisions of AMM, ESPM, CMM and SWPM
manuals.
7.5.6.2 SVT ACAM Engineer shall uniquely identify CDCCL & ALI related
items in the AMP related tasks.
7.5.6.3 SVT ACAM (MPDC) shall uniquely identify FTS CDCCL & ALI related
task cards.
7.5.6.4 SVT ACAM (MPDC) shall reflect in the FTS CDCCL & ALI related task
cards the Protections, caution, instructions, information, procedures as per
AMM, ESPM, CMM and SWPM manuals.
7.5.6.5 SVT ACAM (MPDC) shall ensure that any revision to AMM, ESPM,
CMM and SWPM manuals that affects FTS ICA related task cards are
incorporated in those task cards.
7.5.7 Fuel Tank System (FTS) Component Control, SVT ACAM:
7.5.7.1 Shall identify FTS CDCCL components for each fleet.
7.5.7.2 Shall create a database for identified components and update as required.
Make it available for all maintenance personnel.
7.5.7.3 Technical publication shall ensure that CDCCL components CMMs are
current with the latest revisions incorporated. Make them available to all
users on time.
7.5.7.4 If the component is listed in the CDCCL database SVT ACAM shall make
sure to adhere to all CDCCLs precautions and procedures in the related
CMMs.
7.5.8 Fuel Tank System (FTS) Engineering Documentation.
7.5.8.1 SVT ACAM shall locate FTS ICA in the source documents (SV Service
letter, SB etc..
7.5.8.2 SVT ACAM (MPDC) shall uniquely identify FTS CDCCL & ALI related
task cards.
7.5.8.3 SVT ACAM (MPDC) shall reflect in the FTS CDCCL & ALI related task
cards the Protections, caution, instructions, information, procedures as per
AMM, ESPM, CMM and SWPM manuals.

5-0 MAINTENACE
PROGRAMS (5-23)
GENERAL 10 JAN 21
(GMM)
7.5.8.4 SVT ACAM (MPDC) shall ensure that any revision to AMM, ESPM,
CMM and SWPM manuals that affects FTS ICA related task cards are
incorporated in those task cards.
7.5.9 Fuel Tank System (FTS) Ignition Prevention Training requirements:
7.5.9.1 TT department shall develop and run a training program for FTS ignition
prevention based on FAA AC 120-97 Section 3-10 (latest revision)
7.6 Limit of Validity:
7.6.1 SVT ACAM Engineer shall revise the maintenance program to include the default
LOV for each fleet type according to Table 1 of GACAR 121.483.
7.6.2 SVT ACAM Engineer shall revise the maintenance program to include the default
LOV for each fleet type according to Table 1 of GACAR 121.483.
7.6.3 SVT AMS&Q shall obtain approval from GACA as required.
7.7 Flammability Reduction Means:
7.7.1 SVT ARE Engineer shall ensure aircraft delivered after December 27, 2010
contains an Ignition Mitigation Means (IMM) or Flammability Reduction Means
(FRM) (such as NGS system), that meets the requirements of §26.33, is
operational.
7.7.2 SVT ARE Engineer shall issue EO’s to retrofit the modification IMM or FRM on
all SV fleet as follows:
7.7.2.1 Fifty percent of the applicable fleet must be modified no later than
December 26, 2014.
7.7.2.2 One hundred percent must be modified no later than December 26, 2017.
7.7.3 SVT ACAM Engineer shall revise the maintenance program to include the
applicable ICA for the new installed IMM or FRM systems.
7.7.4 SVT AI prior to releasing an aircraft back to service after the incorporation of
IMM or FRM per applicable EOs, ensure the incorporation of the corresponding
approved new system ICA into the Maintenance Program.
7.7.5 After installing IMM or FRM, even before the above mentioned due dates in GACAR
121.481, the aircraft shall only be operated with IMM or FRM operational, unless allowed by
MEL manual.

5-0 MAINTENACE
PROGRAMS (5-23)
GENERAL 10 JAN 21
(GMM)
7.7.6 SVT ARE Engineer shall coordinate with Flight Operations and other SVT
departments to ensure applicable fleet MEL manuals are updated to include IMM
or FRM systems MEL items.
8.0 PROCEDURES:
8.1 Refer to DPM.
*****

5-0 MAINTENACE
PROGRAMS (5-23)
GENERAL 10 JAN 21
(GMM)

5-0 MAINTENANCE
PROGRAMS (5-24)
GENERAL 10 JAN 21
(GMM)
5-24 AIRCRAFT FLUIDS AND ENGINE DEBRIS ANALYSIS PROGRAM
1.0 PURPOSE:
To describe the policies and process for handling of aircraft systems and engine fluids and engine
debris analysis,
2.0 POLICY:
2.3 That Fluid Analysis Laboratory (FAL) is responsible to perform Analysis of

aircraft/engine fluids and engine metal debris per FAL Q.M as revised and/or per
customer requirements if required.
2.4 That fluid samples taken from aircraft systems, engine, APU, IDG and water are analysed
at periodic intervals.
2.5 That engine debris is analysed as a part of the Engine Condition Monitoring Program as
revised.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 Applicable Aircraft Maintenance Manual (AMM)

 Engine Condition Monitoring Program (ECM) GMM 5-6
 Fluid Lab Quality Manual & Section Operation Manual as revised.
5-24 AIRCRAFT FLUIDS AND ENGINE DEBRIS ANALYSIS PROGRAM PAGE 1 OF 2

5-0 MAINTENANCE
PROGRAMS (5-24)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 Fluid Analysis Lab (FAL): Performs aircraft systems and/or engine fluids analysis and
engine debris analysis.
6.2 Magnetic Chip Detectors (MCD): Magnets located in different locations of the engine to
collect engine debris.
7.0 PROCESS:
7. 1.1 Define in maintenance program the required test for aircraft/engine fluids.
7. 1.2 Set the intervals for hydraulic, oil, fuel and water analysis samples.
7. 1.3 Set the intervals of engine MCDs and oil filters checks.
7. 1.4 Set the maximum allowable limits for FAL tests.
7.1.5 The proper remedial action depending on Fluid Lab results and findings and
coordinate with the applicable organizations.
7.2 SVT Base Maintenance Planning & Control (BMP&C) create the required task cards per
MP requirement.
7. 2.1 Send all samples & Work Order to FAL (drop area # 707) for analysis with
sealed, clear & proper identification.
7.2.2 Coordinate with SVT ARE and/or AMO (as required) for corrective action.
8.0 PROCEDURES:
*****
5-24 AIRCRAFT FLUIDS AND ENGINE DEBRIS ANALYSIS PROGRAM PAGE 2 OF 2

5-0 MAINTENANCE
PROGRAMS (5-25)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
5-25 LIFE LIMITED PARTS (LLP) CONTROL PROGRAM
To describe the policies and process/procedures for handling and controlling life limited parts
and ensure the maintenance requirements on the affected LLP are performed.
The continuous maintenance program of an aircraft requires periodic and scheduled maintenance
actions on airframes, engines, and other appliances (components). In addition, certain
components have fixed life limits which mandate the discontinuance of its service or termination
of its usage (discard) upon reaching the prescribed life limit.
In order to control and ensure that the mandated maintenance requirements are performed within
the prescribed limits, the following policies and procedures are established to be followed by
Approved Maintenance Organizations (AMO).
2.0 POLICY:
2.2 That the requirements of this GMM chapter/section shall be incorporated into Approved
Maintenance Organizations (AMO) manual as required.
2.3 Component maintenance action at specified hard time intervals or life limit shall be
considered mandatory maintenance.
2.4 No aircraft, engine or component shall be operated and released from maintenance in
contravention to the limiting mandatory maintenance requirement.
2.5 Hard time-controlled maintenance task limit can only be extended in accordance with the
conditions, limits, and control of GMM 6-12 and the limitations specified in the current
approved SMP Ref GMM 5-3.
2.6 Inspection and maintenance task shall be scheduled to utilize at least 90% of its
prescribed interval or limit unless due to economic and scheduling constraints stagger,
early compliance is justified. Early compliance shall not, however, be applied to
structural inspection or sampling based on a threshold limit.
2.7 During the first week of the month, shall review all scheduled component removals and
will issue forecast for the succeeding months. Appropriate action/s shall be implemented
to satisfy all the requirements to perform the scheduled tasks.
5-25 LIFE LIMITED PARTS (LLP) CONTROL PROGRAM PAGE 1 OF 8

5-0 MAINTENANCE
PROGRAMS (5-25)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
2.8 To obtain records of time-controlled and life limited components containing the
following information AMOS APN 1844 Maintenance Forecast shall be used:
2.8.1 Part number, make, serial number and nomenclature,
2.8.2 The total time in service of each time-controlled and life limited component,
2.8.3 The current status of each time-controlled and life-limited component, and
2.8.4 The time since last overhaul of all time controlled, and life-limited components
installed on the aircraft which are required to be overhauled on a specified time
basis.
Notes:
1) The records of the last complete overhaul of each airframe, engine and appliance
shall be retained until the work is superseded by work of equivalent scope and detail.
2) The records specified in items 2.8 above, shall be retained and transferred with the
aircraft at the time the aircraft is sold or returned to lessor.
3) All maintenance records required for inspection by GACA representative are

available through AMOS.
2.9 Discrepancies in service or release life information of a component shall be corrected

within 24 hours of its discovery.
2.10 Non-serialized but time-controlled parts shall be monitored based on the following
methods:
2.10.1 For ten (10) or more units control by batch. The whole batch shall be controlled
by the earliest unit to expire (the entire batch shall be replaced).
2.10.2 Control based on the Next Higher Assembly (NHA) service data. The NHA,
therefore, shall be controlled. Example, such as slide raft with survival kit.
Note: Unless there is a positive means of determining unit service life, no part transfer or
cannibalization shall be allowed. Furthermore, all installations shall have zero time (i.e.
all mandatory requirements applicable to the unit shall be accomplished prior to
installation).
2.10.3 Control based on periodic inspection of units appropriately labeled or marked for
expiration. Example, ULB battery actual spot check. Affected units, however,
shall be removed if the due time will not last until the next periodic inspection.

5-0 MAINTENANCE
PROGRAMS (5-25)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
2.11 Life-limited consumable part shall not be installed on the NHA with the remaining time
less than 25% of the life limit or the expiration is less than one year from NHA limit.
2.12 For monitoring the maintenance and cabin crew, inspection date serviceable tag shall be
installed by AMO on all cockpit, cabin and crew rest emergency equipment with life limit
or inspection requirements. AMO shall be responsible for the proper fill-up of the
serviceable tag (placard).
Note: Next Inspection due for ELT will reflect the next Bench Check or Functional Check or
General Overhaul/ Battery replacement, whichever comes first.
2.13 All component (Time Controlled and LLP) replacements, installations, movement or
maintenance actions tasks shall be properly documented and recorded using the related
work Order in AMOS APN 1418.
2.14 The last compliance information of on-wing inspection or maintenance tasks shall be
maintained and retrieved through AMOS. This includes but not limited to –
2.14.1 Date of last compliance.
2.14.2 Aircraft Total Time Last Complied.
2.14.3 Aircraft Total Cycles Last Complied.
2.15 The service records of components installed on the aircraft shall be maintained and
retrieved through AMOS specifically and as applicable of the following:
2.15.1 Component Time, Cycles, Days Since New (TSN, CSN or DSN).
2.15.2 Component Time, Cycles, Days Since Last Overhaul (TSO, CSO, DSO).
2.15.3 Component Time, Cycles, Days Since Last Refurbished (TSR, CSR, DSR).
2.15.4 Component Time, Cycles, Days Since Last Shop Visit (TSV, CSV, DSV).
2.15.5 Component Time, Cycles, Days Since Last Installation (TSI, CSI, DSI).
2.15.6 Next Higher Assembly (aircraft, engine, APU, etc.), Total Time and Cycles the
sub-assembly (component) was installed and removed.
2.15.7 APU Running Hours
2.16 The replacement of life - limited components from NHA shall last until the next overhaul
or tear down of subject NHA.

5-0 MAINTENANCE
PROGRAMS (5-25)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
2.17 AMO shall control the LLP removed from type-certificated products using AMOS and
the following methods:
2.17. 1 Tagging:
A tag or record shall be attached to the part that must include the part number,
serial number, and current life status of the part.
2.17.2 Permanent marking:
The part shall be legibly marked using a permanent method showing its current
life status.
2.17.3 Segregation.
2.17.4 Mutilation.
2.18 If the part does not include the required data for updating, the AMO must tag the part
and segregate it in quarantine status from all other eligible parts until a final
determination can be made as to its status.
2.19 When Life Limited Parts (LLP) are removed and re-installed for the purpose of
performing maintenance, this practice will not require tagging as long as:
2.19.1 The life status of the part has not changed.
2.19.2 The removal and reinstallation is performed on the same serial numbered product.
2.19.3 That product does not accumulate time in service while the part is removed.
2.20 The AMO make sure if upon removal or receipt from vendor, and the current status of the
LLP cannot be determined, the part must be quarantined for verification. If cannot be
verified, the following shall apply:
2.20.1 If removed from aircraft, engine or component, such part must be scrapped.
2.20.2 If received from vendor, such part must be returned to the vendor for replacement.
2.21 Any LLP that has reached its life limit shall be removed from service, tagged properly
and secured in an area segregated from other serviceable LLP. The part shall
subsequently be mutilated beyond repair.
2.22 AMO will make sure the any LLP awaiting disposition shall be tagged and placed in
segregated area until appropriate decisions are reached.

5-0 MAINTENANCE
PROGRAMS (5-25)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
2.23 LLP held in stores or removed for later sale or transfer must have the appropriate tag and
records indicating the life status of the part transferred with the item.
2.24 Not to remove any part from any leased Aircraft prior expiration of the term to avoid
overhaul, refurbishment, replace mem, etc., to benefit from a lower cost in connection
with the return of the aircraft at the end of the term.
2.25 Not to permit anyone to discriminate against leased Aircraft (As compared to other
Aircraft owned or operated by Saudia).
3.0 PROCESS OWNER:
4.0 APPLICABILITY:


 FAA AC 33.70-1 (as revised)
 IOSA MNT 2.3.3
6.0 DEFINITIONS:
6.1 Component scheduled maintenance action or task shall mean any or combination of any
of the following:
 Lubrication or Servicing
 Inspection or Functional check
 Operational or Visual check
 Restoration or Overhaul
 Discard or scrapping of components or parts
 Modification

5-0 MAINTENANCE
PROGRAMS (5-25)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6.2 Time controlled is classified as “hard time”. Hard Time limits are mandatory scheduled
maintenance requirement.
6.3 Life Limited Part (LLP) means any part for which a mandatory replacement on useful life
limit is specified in the type design, the Instructions for Continued Airworthiness, or the
Maintenance Manual.
6.4 Life status means the accumulated cycles, hours, or any other mandatory replacement
limit of LLP.
7.0 PROCESS:
7.1 SVT Aircraft Reliability Engineering (ARE) to define the requirement of all Time
controlled and Life Limited Component and update the computerized system
accordingly.
7.2 SVT ARE reviews, evaluates, and approves any deviation from the schedule or task
requirements to preclude possible non-compliance of the Time Controlled and Life
Limited Components time limits/conditions.
7.3 SVT Base Maintenance Planning & Control (BMP&C) ensures the compliance,
scheduling, and control of Time Controlled and Life Limited components.
7.4 SVT BMP&C complies with Scheduled Maintenance Program (SMP) and life limited
parts removal requirements.
7.5 SVT BMP&C monitor and control related AMOS APN to ensure that all forecasted Time
Controlled and Life Limited Component due times are compiled prior to aircraft release
and that no SV aircraft are released to service in violation of the approved maintenance
program.
7.6 SVT BMP&C establish Short Term Time Escalation (STE) request for qualified
components that may exceed the scheduled maintenance limits due to unforeseen reasons
and conditions. Provide the component information and justification for STE for
subsequent evaluation and approval Ref. GMM 6-12.
7.7 SVT BMP&C ensures compliance of all concerned with the policies and procedures
stated herein.
7.8 SVT BMP&C ensures that AMOS system for monitoring and control of Time Controlled
and Life Limited Components compliances and forecast are updated and handled in
accordance with the GMM 3-10.
7.9 SVT BMP&C perform tree check for verification in AMOS system.

5-0 MAINTENANCE
PROGRAMS (5-25)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
8.0 PsssROCEDURES:
*****

5-0 MAINTENANCE
PROGRAMS (5-25)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)

5-0 MAINTENANCE
PROGRAM (5-26)
GENERAL 10 JAN 21
(GMM)
5-26 RELIABILITY CONTROL PROGRAM (RCP)
1.0 PURPOSE:
Define the policies and process of Saudia Arabian Airlines Reliability Control Program
2.0 POLICY:
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 SV Technical GACA approved Reliability Control Program Manual.

 GACA 121 Operation Specification Parts D72/D74/ D75.
6.0 DEFINITIONS:
6.1 Maintenance Program: A document which describes the specific scheduled maintenance
tasks and their frequency of completion and related procedures, such as a reliability
program, necessary for the safe operation of those aircraft to which it applies.
6.2 Reliability: The probability that an item will perform a required function, under specified
conditions, without failure, for a specified period of time.
5-26 RELIABILITY CONTROL PROGRAM (RCP) PAGE 1 OF 2

5-0 MAINTENANCE
PROGRAM (5-26)
GENERAL 10 JAN 21
(GMM)
6.3 Reliability Program (Maintenance): A program for aircraft, aircraft engine and aircraft
component reliability based on maintenance statistics.
7.0 PROCESS:
Reliability Control Program IAW RCP Manual.
8.0 PROCEDURES:
8.1 Refer to SV Technical GACA approved Reliability Control Program (RCP) Manual.
*****
5-26 RELIABILITY CONTROL PROGRAM (RCP) PAGE 2 OF 2

5-0 MAINTENANCE
PROGRAM (5-27)
GENERAL 10 JAN 21
(GMM)
5-27 CATEGORY II/III OPERATIONS (CAT II/III)
1.0 PURPOSE:
To describe the policies and process of SAUDIA II/III Operations (CAT II/III).
2.0 POLICY:
2.3 That maintenance performed on a CAT II/III system is documented by a qualified person.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4.2 SVT Maintenance Control Centre (MCC)
4.3 SVT Maintenance Support Processes (MSP)
 GACAR 91.303 and 121.1201.

 SV Technical GACA approved Category II/III Operations (CAT II/III) Manual.
6.0 DEFINITIONS:
6.1 Refer to SV Technical GACA approved CAT II/III Operations (CAT II/III) Manual.
7.0 PROCESS:
CAT II/III Operations IAW (CAT II/III) Manual.
5-27 CATEGORY II/III OPERATIONS (CAT II/III) PAGE 1 OF 2

5-0 MAINTENANCE
PROGRAM (5-27)
GENERAL 10 JAN 21
(GMM)
8.0 PROCEDURES:
8.1 Refer to SV Technical GACA approved CAT II/III Operations (CAT II/III) Manual.
*****
5-27 CATEGORY II/III OPERATIONS (CAT II/III) PAGE 2 OF 2

5-0 MAINTENANCE
PROGRAM (5-28)
GENERAL 10 JAN 21
(GMM)
5-28 AIRCRAFT DE-ICE ANTI-ICE PROGRAM (ADAP)
1.0 PURPOSE:
To describe the policies and process of SAUDIA Aircraft De-Ice Anti-Ice Program (ADAP).
2.0 POLICY:
2.3 That SAUDIA aircraft shall be de-ice/anti-iced using GACA approved ADAP procedures
in compliance with GACAR 121.1217.
2.4 That all de-icing/anti-icing services on aircraft shall be performed by approved vendors.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4.2 Ground Service Providers

 SAUDIA Aircraft De-Ice/Anti-Ice Program (ADAP) Manual.
6.0 DEFINITIONS:
6.1 Anti-Icing: A precautionary process for protecting clean aircraft surfaces against the
formation of ice and frost, and the accumulation of snow and slush for a limited period of
time.
5-28 AIRCRAFT DE-ICE ANTI-ICE PROGRAM (ADAP) PAGE 1 OF 2

5-0 MAINTENANCE
PROGRAM (5-28)
GENERAL 10 JAN 21
(GMM)
6.2 De-/Anti-icing Program: A program approved by the Authority that requires an Operator
to comply with the Clean Aircraft Concept. The program includes a management plan,
de-icing/anti-icing procedures; holdover times, aircraft inspection and reporting
procedures, and training and testing
6.3 De-Icing: A process for removal of ice, snow, slush or frost from the aircraft surfaces.
6.4 Holdover Time: Estimated time for which an anti-icing fluid will prevent the formation
of frost or ice and the accumulation of snow on the protected surfaces of an aircraft on
the ground under icing conditions.
6.5 DAQCP: (IATA) De-/Anti-icing Quality Control Pool.
7.0 PROCESS:
7.1 Aircraft De-Ice Anti-Ice Program (ADAP) Manual amendment:
7.1.1 Upon request, SVT Aircraft Maintenance Safety & Quality (AMS&Q) shall revise
applicable parts in the ADAP manual and submit it to Flight Operations Division.
7.1.2 Flight Operation Division handle the ADAP manual IAW their policy and
procedures and obtain GACA approval.
7.1.3 SVT AMS&Q shall receive the approved ADAP manual from Flight Operations
Division and update SVT applicable database.
7.2 De-Icing & Anti-Icing Audit:
7.2.1 SVT AMS&Q shall comply with IATA audit schedule based on the IATA De-
icing/ Anti-Icing Quality Control Pool (DAQCP) assigned audits.
7.2.2 SVT AMS&Q conduct the audit per DAQCP checklist (as revised) and prepare
the audit report addressed directly to the ground service providers IAW IATA
Reporting Procedure.
7.2.3 SVT AMS&Q shall receive the necessary actions taken by ground service
providers by the date specified in the audit report thru IATA Website and ensure
the effectiveness of actions taken.
8.0 PROCEDURES:
8.1 Refer to SAUDIA Aircraft De-Ice/Anti-Ice Program Manual and DPM 5-28.
*****
5-28 AIRCRAFT DE-ICE ANTI-ICE PROGRAM (ADAP) PAGE 2 OF 2

5-0 MAINTENANCE
PROGRAM (5-29)
GENERAL 10 JAN 21
(GMM)
5-29 REDUCED VERTICAL SEPARATION MINIMUM (RVSM)
1.0 PURPOSE:
To describe the policies and process of SAUDIA Vertical Separation Minimum (RVSM).
2.0 POLICY:
3.0 PROCESS OWNER:
4.0 APPLICABILITY:


 SV Technical GACA approved Reduced Vertical Separation Minimum (RVSM)
Manual.
6.0 DEFINITIONS:
6.1 Reduced Vertical Separation Minima (RVSM): The minimum vertical separation of 300
m (1000 feet) applied by ATC to aircraft operating in specially defined airspace between
flight levels 290 and 410 inclusive.
5-29 REDUCED VERTICAL SEPARATION MINIMUM (RVSM) PAGE 1 OF 2

5-0 MAINTENANCE
PROGRAM (5-29)
GENERAL 10 JAN 21
(GMM)
7.0 PROCESS:
Reduced Vertical Separation Minimum IAW RVSM Manual.
8.0 PROCEDURES:
8.1 Refer to SV Technical GACA approved Reduced Vertical Separation Minimum (RVSM)
Manual.
*****
5-29 REDUCED VERTICAL SEPARATION MINIMUM (RVSM) PAGE 2 OF 2

6-0 MAINTENANCE
POLICIES (6-1)
GENERAL 10 JAN 21
(GMM)
6-1 SALE AND PURCHASE OF AIRCRAFT SPARE PARTS
1.0 PURPOSE:
To describe the policies and process for the purchase and sale of aircraft spare parts (Engine,
APU, Nacelle & Landing Gear).
2.0 POLICY:
2.3 To ensure that:
1. (Engine, APU, Nacelle & Landing Gear) are only obtained from approved sources;
2. Certification documentation requirements are specified;
3. Shelf life is strictly controlled.
4. Used Life Limited Part (LLP) not installed on SV fleet.
2.4 Purchasing of (Engine, APU, Nacelle & Landing Gear) shall be authorized by SV.
2.5 The AMO shall assure, that part numbers used by SV for modification and maintenance
of aircraft and components, conform to approved data such as FAA approved and
acceptable data or EASA airworthiness data. For example:
 Illustrated Parts Catalogue (IPC)

 Components Maintenance Manual (CMM)
 Components Parts List (CPL)
 Standard Part Manual
 Service Bulletins (SB),
 Airworthiness Directives (AD)
2.6 All material shall undergo a full parts and material receiving process IAW with the
relevant GMM chapter 6-3.
2.7 To obtain Aircraft Engineering approval for PMA/EPA/GACA-SAPMA parts intended

to be installed in any Engine or Aircraft (including the Landing Gear or APU) provided
that they don’t jeopardize the applicable warranties.
6-1 SALE AND PURCHASE OF AIRCRAFT SPARE PARTS PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-1)
GENERAL 10 JAN 21
(GMM)
3.0 PROCESS OWNER:
The owner of this process is SVT Maintenance Support Processes (MSP).
4.0 APPLICABILITY:

 GACAR Part 21.1, 21.203, 43.9, 43.13, 43.19, 45.11, 45.13 and.91.443
 AC 20-62, AC 21-29, AC 20-154 (as revised),
 GACA 121 Operation Specification Parts D81 & D83.
 IOSA MNT 2.3.1.
6.0 DEFINITIONS:
6.1 Parts Manufacturer Approval (PMA) is an approval granted by the FAA to a

manufacturer of aircraft parts.
7.0 PROCESS:
7.1 SVT Maintenance Support Processes shall ensure that;
7.1.1 (a) Aircraft parts and materials, such as OEM, FAA-PMA, EASA-European
Part Approval "EPA" and GACA-SAPMA, must be accompanied by
complete airworthiness approval document (for example FAA Form 8130-
3, or EASA Form 1or GACA Form 8130-3) respectively. FAA-PMA,
EASA-EPA & GACA-SAPMA are acceptable parts for installation on SV
“HZ” registered aircraft in accordance with GACA ref. "AC 021-02 V3 (i.e.
21.13 & 21.263). Those parts usage on Saudia dry leased aircraft shall
comply with lease agreements requirements.

6-0 MAINTENANCE
POLICIES (6-1)
GENERAL 10 JAN 21
(GMM)
(b) Aircraft parts and materials, such as Owner Produced Part, must be
produced in accordance with approved data (for example OEM’s Drawings)
are acceptable parts for only installation on owner’s aircraft (SV) “HZ”
registered aircraft in accordance with GACA ref. GACAR PART 43 and
AC 021-02 V3.
7.1.2 Certification documentation requirements are specified.
7.1.3 Traceability to the last certifying organization for used or surplus parts and back
to birth for hard time and Life Limited part.
7.1.4 Statement of conformity or certification test results is retained for hardware and
raw materials, such as extrusions, sheet or bar stock.
7.1.5 Inventory storage of consumable material is managed to ensure traceability of

manufacture batch/ lot control.
7.1.6 Shelf life is strictly controlled.
7.1.7 Used Life Limited Part (LLP) not installed on SV fleet.
7.2 AMO shall Obtain Approval from SVT Aircraft Reliability Engineering for
PMA/EPA/GACA-SAPMA parts intended to be installed in any Engine or Aircraft
(including the Landing Gear or APU) provided that they don’t jeopardize the applicable
warranties.
7.3 The AMO shall Report Suspected Unapproved Parts IAW GMM Chapter 7-7.
7.4 The AMO shall ensure receiving inspection is performed by qualified AMO receiving
inspectors and shall ensure that all procurement specifications are fulfilled.
7.5 The AMO Shall Update applicable database and provide report as required by
Technical Services.
7.6 Sales and purchases IAW their policies and procedures.
8.0 PROCEDURES:
Refer to DPM 6-1.
*****

6-0 MAINTENANCE
POLICIES (6-1)
GENERAL 10 JAN 21
(GMM)

6-0 RESERVED
(6-2)
GENERAL 10 JAN 21
(GMM)
6-2 RESERVED
*****

6-0 RESERVED
(6-2)
GENERAL 10 JAN 21
(GMM)

6-0 MAINTENANCE
POLICIES (6-3)
GENERAL 05 AUG 21
(GMM)
6-3 RECEIVING INSPECTION
1.0 PURPOSE:
To describe the policies and processes for handling incoming inspections of aircraft parts /
materials, engines and related items/assemblies received from external suppliers.
2.0 POLICY:
owner.
2.3 That only authorized personnel perform inspections on incoming aircraft parts
(Rotable/ Expendable), materials and pre-preg.
2.4 To inspect and document incoming aircraft parts and materials, received from external
suppliers before they are placed in stock for use on aircraft.
2.5 To use packaging containers/materials conforming to specifications outlined in ATA

300.
2.6 To reject, document, and report Suspected Unapproved Parts IAW GMM Chapter 7-7.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 GACAR Parts 43.9, 43.11 (b), 43.13, 43.19, 45.27.

 GACAR Parts 21.1, 21.203, 91.443
 GACAR Parts 121.699, 145.91.
 GACAR E book Volume 4, Chapter 5, Section 6.
6-3 RECEIVING INSPECTION PAGE 1 OF 4
6-0 MAINTENANCE
POLICIES (6-3)
GENERAL 05 AUG 21
(GMM)
 FAA AC 20-62, AC 21-29 and AC 20-154 - as revised.

 ATA 300 Specifications for Packaging of Airline Supplies.
 IOSA MNT 1.11.9 and 2.3.1.
6.0 DEFINITIONS:
6.1 Incoming Inspection - Is an examination of an incoming aircraft part or material,

received from external suppliers, to ensure that the item is in the required state of
preservation and is free from obvious defects or malfunctions.
6.2 OEM - Original Equipment Manufacturer.
6.3 External Suppliers - SV approved OEMs, suppliers, or repair agencies with NAA
approval, which supply aircraft components, parts or materials.
6.4 NAA - National Airworthiness Authority of the country.
6.5 Receiving Inspector - Is a person authorized, to perform visual examinations on

parts/components received from external suppliers or repair agencies and to ensure all
proper documentations such as, Shop Findings Report, Repair Certificate and
Serviceable Tags are available.
6.6 Suspected Unapproved Part (SUP) - an aircraft part, component, or material suspected
of not having been manufactured IAW GACAR Parts 21.205 or repaired IAW GACAR
Parts 43 and 145. Examples of SUPs include but are not limited to:
6.6.1 Counterfeit or fraudulently marked parts.
6.6.2 Parts shipped directly to users by a manufacturer, supplier, or distributor who

does not hold, or operate under, the authority of a production approval for the
part.
6.6.3 Parts that have been maintained or repaired and returned to service by persons
or facilities not authorized under GACAR Parts 43, 145 and FAA/ EASA 145.
6.7 Parts - Are aircraft components, materials, assemblies, sub-assemblies, electronic parts,
appliances, devices, modules, or any self-contained units.
6.8 Prepreg - Is an abbreviation for pre-impregnated fabric. It is a pre-prepared mixture of

fabric and epoxy resin received in a temperature controlled container, used for
specialized composite repairs.

6-0 MAINTENANCE
POLICIES (6-3)
GENERAL 05 AUG 21
(GMM)
7.0 PROCESS:
7.1 Approved Maintenance Organization (AMO) inspects/documents incoming all

parts/materials received IAW this chapter.
7.2 AMO directs all accepted/rejected parts to the applicable department for further
handling.
7.3 AMO reports and directs SUPs IAW GMM 7-7.
7.4 Rejected Parts:
7.4.1 AMO shall handle all rejected aircraft parts/materials IAW their policies and
procedures.
7.4.2 AMO record all findings/discrepancies/ reasons for rejection in the applicable
work forms.
7.4.3 AMO examines the parts and report SUPs IAW GMM 7-7.
7.5 AMO’s Receiving Inspector performs receiving inspection of aircraft’s Engine parts
and materials received from external suppliers IAW the following check list (as
applicable):
CHECK LIST
1 Visually inspect the part for evidence of any obvious defects
2 Proper container/packaging IAW ATA 300 specifications
Proper documentation such as, form 80130-3 /EASA form 1/or equivalent, External
3 Supplier’s Shop Findings Report or Certificate of Conformity and purchaser testing
records.
4 Correct measurement, dimensions and/or sizes if applicable.
5 Proper state of preservation, such as valid shelf life and expiration date.
Verifying if the third party agency is listed in the AMO’s Approved Vendors List
6
(AVL).
7 Proper condition, refrigeration and shipment temperature records (as applicable)
8 Proper P/Ns, purchase orders and/or other SV specifications
9 Examine the parts and report SUPs
10 Ensure Applicable EO/SB modification was accomplished (if any)

6-0 MAINTENANCE
POLICIES (6-3)
GENERAL 05 AUG 21
(GMM)
8.0 PROCEDURES:
8.1 Receiving Inspector performs receiving inspection of aircraft Engine, components,

parts and materials received from external suppliers IAW step 7.5 check list.
8.2 AMO’s shall review all paperwork including the following:
8.2.1 Attached documents (GACA/FAA Form 8130-3, EASA Form 1, Shop

Findings, PO, etc.).
8.2.2 Incoming Inspection Discrepancy Report.
8.2.3 All related print outs in applicable AMO Technical Information system.
8.3 Handle rejected aircraft parts/materials IAW their policies and procedures.
8.4 Perform incoming inspections of all Class “C” (expendable parts) and raw materials
(including pre-preg), for quantity, correct specification, traceability, and obvious
damage IAW AMO’s procedures.
*****

6-0 MAINTENANCE
POLICIES (6-4)
GENERAL 10 JAN 21
(GMM)
6-4 REMOVAL OF AIRCRAFT DFDR/CVR AND COMPONENTS FOR

INVESTIGATION
1.0 PURPOSE:
To describe the policies and processes controlling the removal of aircraft components for
investigation purposes.
2.0 POLICY:
2.3 To remove the Cockpit Voice Recorders (CVR), Digital Flight Data Recorders
(DFDR), Quick Access Recorder (QAR), Optical QAR, and/or any other specified
aircraft components for Accident/Incident Investigation purposes, when requested by:
2.3.1 SV Safety, Aircraft Security & Quality (SASQ).
2.3.2 SVT Director of Maintenance (DOM)
2.3.3 SVT Aircraft Maintenance Safety & Quality (AMS&Q)
2.3.4 GACA.
2.3.5 AIB.
2.4 To quarantine removed DFDR, QAR and CVR removed for investigation and to
process unless approval/authorization is obtained by one of the above 2.3.
2.5 To deactivate Cockpit Voice Recorders (CVR) in case of Incidents/Occurrences of

potentially serious nature IAW Accidents Incidents and Event (GMM 6-14 Category
(G)).
2.6 To remove and properly identify aircraft components/part(s) for technical

investigation which directly or indirectly contributes to a Flight Technical Interruption
Event (GMM Chapter 4-4) upon a request of the following:
2.6.1 SVT Aircraft Reliability Engineering (ARE) or any applicable Engineering

Department.
6-4 REMOVAL OF AIRCRAFT DFDR/CVR AND COMPONENTS FOR INVESTIGATION PAGE 1 OF 6

6-0 MAINTENANCE
POLICIES (6-4)
GENERAL 10 JAN 21
(GMM)
2.6.2 SVT Maintenance Control Center (MCC)
2.6.3 SVT Aircraft Maintenance Safety & Quality (AMS&Q)
2.7 That all removed routable aircraft component(s)/part(s) as per item 2.6 be
routed/shipped to the requester as per established procedures.
2.8 All removed component(s)/part(s), including expendables must be duly manifested

and shipped according to the AMO’s shipping procedures.
2.9 All applicable organizations to document handling of component(s)/part(s) removed

for Accident/Incident investigation.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4.3 SV Safety, Aircraft Security & Quality (SASQ)
 Chain of Custody Form.
6.0 DEFINITIONS:
6.1 Accident/incident investigation: Data collection related to analysis of all aircraft

accident/incident categories (Refer to Aircraft Accident/Incident Notification for list of
categories Ref. GMM Chapter 6-14).
6.2 Airborne Data Recording Systems: Consisted of the following Sub-Systems:
6.2.1 Digital Flight Data Recorder (DFDR).
6.2.2 Quick Access Recorder (QAR) or Optical QAR (OQAR).

6-0 MAINTENANCE
POLICIES (6-4)
GENERAL 10 JAN 21
(GMM)
6.2.3 Cockpit Voice Recorder (CVR).
6.3 Technical Investigation: Data collection for analysis of:
6.3.1 Any aircraft technical defect or trend.
6.3.2 Technical flight delay.
6.4 Aircraft Component Removal Instruction:
6.4.1 Email instruction transmitted to SVT MCC by persons identified in paragraph

2.3 concerning removal and routing of specific aircraft components for
Accident/Incident investigation purposes.
6.4.2 Email instruction transmitted to SVT MCC by a major organization identified

in paragraph 2.3 concerning removal and routing of specific aircraft
components for technical investigation purposes.
6.5 Aircraft Component Removal Request: NRC and/or email instruction initiated by
MCC requesting the removal of specific aircraft component(s)/part/(s) and routing in
accordance with instruction received from requesting organizations specified in item
2.3/2.6.
6.6 Category “G” Incidents and Occurrences of potentially serious nature: Incidents or
occurrences that have terminated without any injury, damage or serious consequences
and which did not require declaring any type of emergency condition.
ATTACH SERVICEABLE/UNSERVICEABLE TAG

HERE
(If Available)
Aircraft Aircraft Form

Type : Registration : No.
Date:
MFG P/N : MRS TYPNO :

MFG S/N : MRS S/N :
Removal Reason :
Person or Organization
Requesting Removal :

6-0 MAINTENANCE
POLICIES (6-4)
GENERAL 10 JAN 21
(GMM)
Person or Organization
Requesting Removal :
1. Name : Date :
Position : Organization :
ID or PRN : Signature :
2. Name : Date :
3. Name : Date :
4. Name : Date :
5. Name : Date :
Instructions :
1. When the item listed in the Description change custody from one person to another, this
form must be completed.
2. Enter details for receiving the article in the next available block.
3. Make two photocopies.

6-0 MAINTENANCE
POLICIES (6-4)
GENERAL 10 JAN 21
(GMM)
4. Keep one for station records; send the other to the applicable Engineering department,
Loc.130. Jeddah.
5. Original copy remains with the article in the description.
7.0 PROCESS
7.1 Aircraft Component Removal Instruction:
7.1.1 Email instruction transmitted to SVT Maintenance Control Center (MCC) by

persons identified in paragraph 2.3 concerning removal and routing of specific
aircraft components for Accident/Incident investigation purposes.
7.1.2 Email instruction transmitted to the SVT MCC by a major organization

identified in paragraph 2.3 concerning removal and routing of specific aircraft
components for technical investigation purposes.
7.2 CVR Deactivation:
7.2.1 Deactivate Cockpit Voice Recorders (CVR) in case of Incidents /Occurrences

of potentially serious nature, IAW with GMM 6-14 Category (G).
7.2.2 Immediately inform SVT MCC and Aircraft Maintenance Safety & Quality
(AMS&Q) of any Cockpit Voice Recorders (CVR) deactivation and update
aircraft log book entry.
7.3 SVT MCC shall issue the necessary documents for component removal.
7.4 All applicable organizations document handling of component(s)/part(s) for

Accident/Incident investigation, reference, GMM Chapter 6-14 Accident/Incident
Notification, using the Chain of Custody Form.
7.5 SVT Aircraft Continuous Airworthiness Management (ACAM) handle the required
component IAW their procedure.
7.6 Upon investigation completion, Requesting Party ensures the return of removed
component(s)/part(s) to regular SV stores.
8.0 PROCEDURES:
*****

6-0 MAINTENANCE
POLICIES (6-4)
GENERAL 10 JAN 21
(GMM)

6-0 RESERVED
(6-5)
GENERAL 10 JAN 21
(GMM)
6-5 RESERVED
*****

6-0 RESERVED
(6-5)
GENERAL 10 JAN 21
(GMM)

6-0 MAINTENANCE
POLICIES (6-6)
GENERAL 10 JAN 21
(GMM)
6-6 AUDIT POLICY AND PROCESS
1.0 PURPOSE:
To describe the policy and process by which SVT Aircraft Maintenance Safety & Quality
(AMS&Q) audits Technical Services Department(s) and applicable Maintenance Service
Providers (Vendors).
Note: This process does not include audit of fuel vendors, which is covered by GMM 6-10.
2.0 POLICY:
personnel performing maintenance on Saudia fleet.
2.3 To perform audit on all AMO organizations, functions, procedures and programs in
accordance with applicable policies and standards.
2.4 That all prospective and existing vendors are evaluated to ensure conformity with
applicable requirements.
2.5 That evaluation of prospective vendors to perform essential maintenance includes an on-
site audit.
2.6 That SVT Aircraft Maintenance Safety & Quality (AMS&Q) department approves the
utilization of vendors for inclusion in the Approved Vendor List (AVL).
2.7 Those AMO organizations provide SVT Aircraft Maintenance Safety & Quality
(AMS&Q) with relevant information and unrestricted access to records/areas being
audited.
2.8 That organizations being audited provide all required and necessary assistance to support
SVT Aircraft Maintenance Safety & Quality (AMS&Q) audit functions.
3.0 PROCESS OWNER:
6-6 AUDIT POLICY AND PROCESS PAGE 1 OF 6

6-0 MAINTENANCE
POLICIES (6-6)
GENERAL 10 JAN 21
(GMM)
4.0 APPLICABILITY:
4.1 All Technical Services Departments

 GACAR Parts 119.49, 121.663, 121.675, 121.681 & 121.687.

 MSQ-01 (AMO Audit Checklist)
 MSQ-14 (SV Technical Services Department(s) Procedures Audit Checklist)
 MSQ-17 (Station Audit Checklist)
 GACA’s Advisory Circular # 021-02.
 IOSA MNT 1.11.5, 1.11.7, 1.11.8, 1.12.7, 2.5.2, 4.1.1, 4.1.3, 4.2.1, 4.2.2, 4.2.3,
4.3.1, 4.3.5, 4.3.7, 4.4.1, 4.4.2, 4.5.1, 4.5.4, 4.5.5, 4.5.6, 4.5.7, 4.6.1, 4.6.1, 4.6.2,
4.6.3, 4.6.4, 4.6.5, 4.7.1, 4.7.2, 4.7.3, 4.7.4, 4.7.5, 4.9.1, 4.9.2, 4.9.3 & 4.11.1.
 GACA - 121 Operation Specification Part D91.
 SV Technical Services Annex – C (SV Approved Vendor List (AVL) – as revised
– MSQ-16)
 Maintenance Safety & Quality Manual (MSQM).
6.0 DEFINITIONS:
6.1 Audit: To examine with the intent to verify conformance to standards or compliance
with a regulation or policy.
6.2 Audit Findings: Discrepancies noted during audit to generate a Corrective Action Order
(CAO) or Corrective Action Request (CAR).
6.3 CAR: Request of corrective action and preventive action to the audited organization to
preclude the reoccurrence of the same discrepancy.
6.4 Repeat CAR: A finding that was previously identified and corrected to AMS&Q
satisfaction, which is re-identified in a subsequent audit.
6.5 Vendor/TPRA: Holder of a contract or a purchase order from Saudia for maintenance,
preventive maintenance, repair, rebuild, inspection, overhaul or alteration of aircraft,
engines, appliances, as applicable.

6-0 MAINTENANCE
POLICIES (6-6)
GENERAL 10 JAN 21
(GMM)
6.6 Essential Maintenance: Shall encompass any on-wing accomplishment of

maintenance or alteration that is Required Inspection Item (RII) or includes
accomplishments of the Required Inspection itself.
(Note: Essential Maintenance does not include off-wing maintenance or unexpected
requirement for unscheduled maintenance that occurs away from regular maintenance
facilities).
6.7 Auditee: The organization being audited.
6.8 Approved Vendor List (AVL): List of vendors approved to perform maintenance,
preventive maintenance, repair, inspection, overhaul or alteration of Saudia aircraft,
engines and components.
6.9 Unscheduled Audit: Audits not included in the annual audit schedule, but are conducted
in response to indications of unsatisfactory performance or noncompliance exhibited by
an organization, which requires surveillance as directed higher management.
6.10 Observations: Discrepancies noted by the Auditor that in the judgement of the Auditor
are isolated, minor items and within Auditee’s ability to correct without delay.
6.11 Maintenance Provider (Approved Maintenance Organization (AMO)): A Maintenance

Organization that has been approved by the authority to perform specific maintenance on
aircraft, engines and components.
7.0 PROCESS:
7.1 For Audits:
7.1.1 SVT Aircraft Maintenance Safety & Quality (AMS&Q) shall prepare an annual
audit plan, based on risk assessment and operation factors, to audit Technical
Services Department(s) and applicable Maintenance Services Provides
(Vendors).
7.1.2 SVT AMS&Q shall provide advance notice of scheduled audits to the auditee.
7.1.3 Auditee organizations shall assist auditors and do necessary coordination to

provide unrestricted access to information, data, records and facilities.
7.1.4 Auditee organizations shall provide knowledgeable escort(s) to the auditor and
make available personnel for interviews.
7.1.5 SVT AMS&Q shall audit Technical Services Department(s) and applicable
Maintenance Services Provides (Vendors).

6-0 MAINTENANCE
POLICIES (6-6)
GENERAL 10 JAN 21
(GMM)
7.1.6 SVT AMS&Q shall conduct a Management Briefing at the start of the audit
and a Management Debriefing at the conclusion of the audit.
7.1.7 SVT AMS&Q shall perform Unscheduled Audits, Product Audits (Aircraft
Letter Checks) and surveillance of Aircraft Component Shops as required.
7.1.8 After the conduct of the audit, SVT AMS&Q shall generate and provide the
auditee with the audit report within Five (5) business days of the closing
meeting and request Corrective/ Preventive Action(s), if findings were
identified.
7.1.9 Auditee organizations shall identify the root cause for each finding, if any, and
provide SVT AMS&Q with the Root Cause Analysis and
Corrective/Preventive Actions Plan within 14 calendar days after submitting
the audit report.
7.1.10 SVT AMS&Q shall review the proposed Root Causes Analysis &
Corrective/Preventive Actions Plan.
7.1.11 SVT AMS&Q shall verify Corrective/Preventive Actions completion and

effectiveness.
7.1.12 SVT AMS&Q shall close the audit in the applicable database once all findings
are satisfactory addressed and notify the auditee with the audit closure.
7.1.13 SVT AMS&Q shall monitor/report repetitive discrepancies and persistent

failure to correct non-conformance to higher management for resolution.
7.2 For maintaining SAUDIA Approved Vendor List (AVL):
7.2.1 Upon request of adding new vendor, SVT AMS&Q shall communicate with
the vendor and request the required documents such as (GACA, FAA,
EASA’s Certificates, Operation Specifications, etc.).
7.2.2 SVT AMS&Q shall review the received documents and ensure the capability
of the vendor to perform maintenance on SAUDIA aircraft, engines and/or
components.
7.2.3 SVT AMS&Q shall classify the vendors based on the following:
a) Class 1 requires on site audit:

 Essential Maintenance Providers (Heavy checks).
 Line Maintenance Providers.
 Engines Maintenance Providers.

6-0 MAINTENANCE
POLICIES (6-6)
GENERAL 10 JAN 21
(GMM)
b) Class 2 requires to have FAA and/or EASA Certificates as applicable:

 APU Maintenance Providers.
 Landing Gears Maintenance Providers.
7.2.4 SVT AMS&Q shall conduct on site audit for vendor’s class 1 as per audit
process in paragraph 7.1.
7.2.5 Upon audit completion and result satisfaction, SVT AMS&Q shall add the
vendor into SAUDIA Approved Vendor List (AVL). Provided that GACA
certificate is obtained for Essential Maintenance and Engines Maintenance
Providers only.
7.2.6 SVT AMS&Q shall provide the AVL to GACA and SAUDIA concerned
departments.
Note: Any update for the AVL, a copy must be provided to GACA.
7.2.7 For removal/suspension of a vendor, SVT AMS&Q shall review and remove
the vendor from the AVL.
7.2.8 SVT AMS&Q shall monitor the AVL on regular basis to ensure all contracted
maintenance providers have valid certificates.
8.0 PROCEDURES:
*****

6-0 MAINTENANCE
POLICIES (6-6)
GENERAL 10 JAN 21
(GMM)

6-0 MAINTENANCE
POLICIES (6-7)
GENERAL 30 NOV 17
(GMM)
6-7 RESERVED
*****

6-0 MAINTENANCE
POLICIES (6-7)
GENERAL 30 NOV 17
(GMM)

6-0 MAINTENANCE
POLICIES (6-8)
GENERAL 10 JAN 21
(GMM)
6-8 SERVICEABLE/UNSERVICEABLE PARTS TAG
1.0 PURPOSE:
To describe the policies and process of identifying serviceable /unserviceable status of aircraft
equipment, components and parts.
2.0 POLICY:
owner.
2.3 To use proper serviceable/unserviceable parts tag to:
2.3.1 Identify serviceable / unserviceable status of all aircraft equipment, components

and parts.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 GACAR Parts 43 and 121
6.0 DEFINITIONS:
6.1 Serviceable Part - A part within the approved engineering tolerances and operation
limits specified by its manufacturer and designated authorized agency.
6-8 SERVICEABLE/UNSERVICEABLE PARTS TAG PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-8)
GENERAL 10 JAN 21
(GMM)
6.2 Unserviceable Part - a part which needs compliance of applicable approved repair,
overhaul, modification schemes, tests, and checks by the designated authorized agency
prior to being declared serviceable.
7.0 PROCESS:
7.1.1 Generate and use official suitable Serviceable tag to reflect the
parts/component’s data under the following conditions:
a. When a part is removed from an aircraft /engine /next higher assembly

(NHA) as serviceable for maintenance or access.
b. When a part is installed on an aircraft /engine /NHA.
c. When part is received through the AMO’s receiving inspection. (To be

stamped by AMO’s receiving inspection)
d. When a part is overhauled/repaired/tested at AMO’s shops. (To be stamped

by the authorized AMO’s RTS personnel)
7.1.2 Generate and use suitable Unserviceable tag to reflect the parts/component’s
data under the following condition:
a. When a defected part is removed from an aircraft /engine /next higher

assembly (NHA) as Unserviceable.
7.1.3 Ensure the following:
a. Use serviceable tag to indicate “return to service’ status of serviceable

aircraft component / engine / NHA, as applicable.
b. Use unserviceable tag to indicate status of unserviceable aircraft component

/ engine / NHA, as applicable.
c. Attach the received Vendor’s/Repair Agency’s serviceable tag /certificate

to AMO serviceable tag.
d. All SV aircraft parts/components shall have serviceable / unserviceable tag

as applicable (The proper portion of the Serviceable or unserviceable tag
shall indicate the status of the component).

6-0 MAINTENANCE
POLICIES (6-8)
GENERAL 10 JAN 21
(GMM)
7.2 For Engine/APU Drop for staggering:
7.2.1 Remove affected engine/APU and apply all requirements per applicable
Engineering documents, (apply all AMM requirements including Engine/APU
covers).
7.2.2 Print last shop visit serviceable label and attached it to the engine/APU
document).
Note:
In case the last shop visit certificate/documents couldn’t be retrieved due to
engine is installed since delivery, SV engineering shall be contacted for further
relief.
7.2.3 Issue ADHOC task to reflect Engine/APU preservation expiration date.
7.2.4 Route the Engine/APU to storage area.
7.2.5 For Engine/APU installation:
a. Ok to Install/Install the affected Engine/APU per engineering document, the

printed serviceable label attached to engine/APU documents and AMM
references.
b. Perform De-Preservation for the engine/APU.
c. Perform Engine/APU test per applicable AMM.
7.3 SVT Aircraft Inspection, Base Maintenance Planning & Control (BMP&C) and
Aircraft Maintenance Safety & Quality (AMS&Q) shall ensure that serviceable /
unserviceable parts are handled as per Saudi policies and standards.
8.0 PROCEDURES:
*****

6-0 MAINTENANCE
POLICIES (6-8)
GENERAL 10 JAN 21
(GMM)

6-0 RESERVED
(6-9)
GENERAL 10 JAN 21
(GMM)
6-9 RESERVED
*****

6-0 RESERVED
(6-9)
GENERAL 10 JAN 21
(GMM)

6-0 MAINTENANCE
POLICIES (6-10)
GENERAL 10 JAN 21
(GMM)
6-10 FUEL AUDIT
1.0 PURPOSE:
To describe the policies and process to conduct fuel audit at a station.
2.0 POLICY:
2.3 To conduct a fuel audit at all stations operated by SAUDIA on regular basis.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
4.1 SV Fuel Contracts Department.

4.2 Fuel Suppliers
 IATA Fuel Quality Pool (IFQP) Checklist (as revised).

 IOSA GRH 4.1.1, 2.2.3, 2.2.4, 4.1.2, 4.1.3, 4.1.4, 4.1.5, 4.1.6 & 4.1.7.
6-10 FUEL AUDIT PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-10)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
For the purpose of this section, the following definition applies:
6.1 Fuel Audit – is an audit conducted to ensure that the fuel uplift to SAUDIA aircraft at
a station meets industrial quality standards (a correct fuel grade is provided & free
from contamination) and the fuelling service operations are carried out in a safe
manner.
7.0 PROCESS:
7.1 SVT Aircraft Maintenance Safety & Quality (AMS&Q) shall comply with IATA
audit schedule based on the IATA Fuel Quality Pool (IFQP) assigned audits.
7.2 SVT AMS&Q auditor shall communicate with the fuel supplier for the required
documents/passes.
7.3 SVT AMS&Q shall conduct fuel audit per IFQP checklist and prepare a fuel audit
report addressed directly to the fuel supplier IAW IATA reporting procedure.
7.3.1 Ensures thru IFQP that the Fuel Suppliers handles aircraft fueling operations
on SV aircraft IAW the required policies and procedures:
(A) The fuelling company personnel assigned to perform aircraft fuelling

operations for the operator complete:
 Initial Training prior to being assigned to perform operational duties.
 Recurrent Training, on a frequency not less than once during every 36
month period.
(B) During fueling operations with passengers or crew on board the aircraft,
procedures are in place that provide for the designation of a person with
responsibility for fueling operations and specify the method(s) by which
that responsible person:
 Communicates with the flight crew or other qualified persons on board
the aircraft;
 Provides notification to the flight crew or other qualified personnel on
board the aircraft and/or other appropriate personnel engaged in
aircraft ground handling activities when fueling is about to begin and
has been completed unless an equivalent procedural means has been
established to ensure the flight and/or cabin crew are aware of fueling
operations and are in a position to effect an expeditious evacuation of
the aircraft, if necessary;

6-0 MAINTENANCE
POLICIES (6-10)
GENERAL 10 JAN 21
(GMM)
 Provides notification to the flight crew or other qualified personnel on

board the aircraft when a hazardous condition or situation has been
determined to exist.
(C) Procedures are in place for fueling operations with passengers or crew on
board the aircraft that provide for, in the event of a fuel spill, immediate
and follow-up actions to assure:
 Fueling is stopped;
 Appropriate ground response personnel or airport fire service is
summoned, as applicable;
 Notification of the flight crew or other qualified persons on board the
aircraft.
(D) During fueling operations with passengers or crew on board the aircraft,
procedures are in place that establish a fueling safety zone and specify
restrictions and limitations for the use of devices, conduct of activities
and operation of vehicles and ground support equipment within the safety
zone.
(E) Safety procedures associated with aircraft fueling operations are in place
that assure, during fueling operations with passengers or crew on board
the aircraft:
 The ground area beneath aircraft exit doors that have been designated
for rapid deplaning or emergency evacuation is kept clear of
obstructions;
 Where a boarding bridge is in use, an interior access path is maintained
from the aircraft to the terminal;
 Where a passenger boarding bridge is not in use, aircraft passenger
steps or an alternate means of emergency evacuation is in place.
(F) Safety procedures associated with aircraft fueling operations are in place
that assure, during fueling operations with passengers or crew on board
the aircraft:
 Establishment of a bonding connection between the fueling vehicle and

aircraft to provide for dissipation of electrical energy that may develop;
 Prohibition from connecting or disconnecting electrical equipment to
the aircraft;
 Prevention of damage to the fuel hose;
 Cessation of aircraft fueling when it is determined lightning is a threat.
(G) Procedures are in place for summoning the rescue and firefighting service
in the event of a fire or major fuel spill.

6-0 MAINTENANCE
POLICIES (6-10)
GENERAL 10 JAN 21
(GMM)
7.4 Fuel supplier shall take necessary actions to correct any reported discrepancy and
respond to SVT AMS&Q by the date specified in the fuel audit report.
7.5 SVT AMS&Q shall communicate with SV Fuel Contracts Department for any
escalation issues.
7.6 SVT AMS&Q shall investigate non-conformance reports related to fuel suppliers as
required.
8.0 PROCEDURES:
*****

6-0 MAINTENANCE
POLICIES (6-11)
10 JAN 21
GENERAL
REV. 03 MAINTENANCE MANUAL (GMM)
6-11 FLY AWAY KIT HANDLING
1.0 PURPOSE:
To define the policy and process for the proper handling of the Fly Away Kit (FAK).
2.0 POLICY:
2.2 That the requirements of this GMM Chapter/Section shall be incorporated into the
affected Approved Maintenance Organization AMO’s Manual.
2.3 To provide technical support for SAUDIA’s aircraft.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
 GACAR Parts 121.105 and 121.151.

 FAK Specification Manual.
6.0 DEFINITIONS:
6.1 Flyaway Kit committee - A committee which meets to discuss the operational aspects of
the FAK.
6.2 FAK - A means to provide Technical Support for SAUDIA aircraft with aircraft parts,
tooling and manuals as required.
6-11 FLY AWAY KIT HANDLING PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-11)
10 JAN 21
GENERAL
6.3 FAK Used Email – An Email sent anytime the FAK containers are opened.
ATN: FAK SUPV.
SUBJ: FAK KIT OPENED/USED.

AA. ACFT REG: AIRCRAFT REGISTRATION
BB. FLIGHT NO. / DATE: SV FLIGHT NO./GREGORIAN DATE
CC. FAK CONTAINER NUMBER / FAK SEAL NO. BROKEN: FAK NO./SEAL NO.
DD. PARTS USED FROM FAK: TYPE/MANUFACTURES PART NUMBER
TYPE/MANUFACTURERS SERIAL NUMBER

EE. UNSERVICEABLE PARTS PUT IN FAK: TYPE/MANUFACTURES PART
NUMBER
TYPE/MANUFACTURERS SERIAL NUMBER

FF. EXPENDABLE ITEMS USED FROM FAK: PART NUMBER & QUANTITY.
GG. FAK TOOLING: TOOLING USED. COMMENT ON TOOLING CONDITION,

MISSING OR DAMAGED ITEMS.
HH. FAK MANUALS: MANUALS USED. COMMENT ON MANUAL/READER
PRINTER CONDITION, MISSING OR DAMAGED ITEMS.
II. MISCELLANEOUS REMARKS: PERTINENT REMARKS CONCERNING THE FAK
REGARDS, FLIGHT MECHANICS NAME & M-NUMBER.
6.4 FAK Specification Manual - A manual describing the specification and build-up of the
FAK container. It will also include the FAK Parts list, FAK Tooling list and Aircraft
Manual list by aircraft type.

6-0 MAINTENANCE
POLICIES (6-11)
10 JAN 21
GENERAL
7.0 PROCESS:
7.1 FAK is required to be on board all VIP international flights and in domestic flights where
an aircraft type change take place also for unscheduled flights such as an extra section
and/or scheduled flights operating with a substituted aircraft type for which the station
has no allocation of parts.
7.2 SAUDIA Cargo/Ground Handling load the FAK IAW their policies and procedures.
7.3.1 Provide the applicable FAK container to the aircraft IAW their policies and
procedures.
7.3.2 Allocate and store parts in the applicable FAK container In Accordance With
(IAW) SV policies.
7.3.3 Update applicable system to reflect status of FAK (kit S/N, Location and
Quantity).
7.3.4 Update tooling and manuals in the assigned FAK containers.
7.3.5 Document the opening and usage from the FAK on a FAK Used by Email.
7.3.6 Coordinate with SAUDIA Cargo/Ground Handling to load/offload FAK IAW
their policies and procedures at the designated in-Kingdom station.
7.3.7 Off load the FAK, on completion of the flight, IAW their policies and procedures
at the designated in-Kingdom station.
7.3.8 Continuously update applicable system.
7.4.1 Ensures that AMO handles Fly Away Kit (FKT) IAW GMM 6-11 policies and
procedures.
7.4.2 Coordinate and/or resolve any problems may arise during flight(s) departure
reference FAK handling.
7.4.3 Be present in FAK committee meeting which discuss the operational aspects of
the FAK.

6-0 MAINTENANCE
POLICIES (6-11)
10 JAN 21
GENERAL
8.0 PROCEDURES:
*****

6-0 MAINTENANCE
POLICIES (6-12)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)
6-12 SHORT TERM ESCALATION (STE)
1.0 PURPOSE:
To describe the policies and process for short term escalation of aircraft/ component maintenance
intervals when the requirements of the scheduled maintenance time-intervals cannot otherwise be
met.
Maintenance program time limits or maintenance intervals established by Saudia Airlines

maintenance under the provisions of an approved reliability program are based on SV’s and
manufacturers periodic statistical analysis of operating performance. These limits tend to be
somewhat conservative since a single value is applied to all aircraft in a fleet or all components in
service in the fleet. In addition, the inability to establish scientifically precise limits tend to keep
these values conservative.
Normally, it is the Aviation Authority policy and SV’s policy as well, to require strict adherence
to these intervals unless a change is justified for application to its fleet. However, there are times,
when due to unavoidable circumstances, SV may need to extend the maintenance limit on an
individual aircraft, engine or component.
2.0 POLICY:
2.3 Individual one-time extension (short-term time escalation or STE) within a calendar year
of a specified time limit for an individual aircraft or component may be permitted, under
controlled conditions without compromising safety. One-time extension within a calendar
year shall be permitted only when the interval prescribed cannot be complied due to
circumstances which could not have been reasonably foreseen. The decision to extend
must not be influenced by marketing or financial motivations.
2.4 The interval/limit extensions specified in this section shall not apply to the following:
a. Intervals specified by FAA Airworthiness Directives
6-12 SHORT TERM ESCALATION (STE) PAGE 1 OF 6

6-0 MAINTENANCE
POLICIES (6-12)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)
b. Life limits specified by Type Certificate Data Sheets
c. Certification Maintenance Requirements (CMR), (unless specifically allowed and

designated by the CMR document)
d. Interval limitations specified by minimum equipment lists or configuration deviation

lists
e. Structural sampling periods imposed by Maintenance Review Boards
f. Fuel System Airworthiness Limitations and Critical Design Configuration Control

Limitations.
g. Transit, Daily and Walk around Checks
2.5 The procedure must not be abused or used indiscriminately to cover up maintenance
program implementation shortcomings or poor management.
2.6 Although the need for a short-term escalation is the emergence of some unforeseen
shortage or deficiency, its use must be based solely on technical analysis supported by
management responsibility.
2.7 It must not be used repetitively to, in effect, constitute a fleet time extension.
2.8 Escalation can be authorized only after the history of the affected aircraft or unit has been
carefully analyzed to ensure a knowledgeable decision. In this regard, all requests shall
be supported by a technical justification and that all Airworthiness Directives or
equivalents that are due or will expire during the requested extension are accomplished
prior to the due date before extension.
2.9 Request for short-term time escalation on a maintenance limit due to non-availability of a
replacement part or tooling shall be supported by information on when the required part
or tool was ordered and its expected delivery.
2.10 Not to use STEs to defer MRS tasks unless for:
o Unforeseen operational requirements
o An AOG situation
o Unforeseen resource shortfall

6-0 MAINTENANCE
POLICIES (6-12)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)
o Higher check utilization
2.11 If requested, the STE request shall have a full justification and all supporting documents.
2.12 That STEs, exceeding the limitation of GACA 121 Operations Specifications / form
number D076 (Short Term Escalation Authorization), of the published MRI interval shall
have the concurrence of COO and must be approved by GACA.
2.13 That all STE requests must be approved by VP Technical Services.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 GACAR Parts 121.659.

 GACA 121 Operations Specifications Parts D72 & D76.
 IOSA MNT 2.4.1.
6.0 DEFINITIONS:
6.1 Short Term Escalation (STE) – Deferment of a routine maintenance task or a group of
maintenance tasks beyond the approved interval.
6.2 Higher Check Utilization – Deferment of a maintenance task or a group of maintenance

tasks to the next higher check when a component, engine or a lower check time may
expire prior to the next higher maintenance action.

6-0 MAINTENANCE
POLICIES (6-12)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)
6.3 Maintenance Requirement System (MRS) – An integrated on-line computerized system

consisting of maintenance requirements for aircraft, its systems and components.
6.4 AOG – Aircraft on ground for parts or a system fault.
7.0 PROCESS:
7.1 SVT Base Maintenance Planning & Control (BMP&C) make a request of short-term
escalation (STE) using form # SV 83-315 (as revised) then obtain and register the STE
reference number in the applicable fleet STE reference book.
7.2 SVT BMP&C ensure and study the requested STE in accordance with and within the
constraints of operation specification D076 (Short Term Escalation Authorization), then
create the required work package.
7.3 The requested STE form shall be attached with a full justification and all supporting
documents.
7.4 SVT BMP&C requester shall sign the STE form and approve it from the following:
8- MGR SV Strategy Planning

2- GM SVT Base Maintenance Planning & Control
3- VP Technical Services
7.5 Original signed STE form shall be filed in the respective fleet STE reference book.
7.6 SVT BMP&C plan and coordinate with AMO for package execution and must confirm
the compliance of the created work package required tasks in AMOS before applying the
approved STE limitations requested.
7.7 If the requested STE exceeds the limitation of GACA 121 Operations Specifications /
form number D76 (Short Term Escalation Authorization), of the published MRI interval,
shall have the concurrence of SV COO and must be sent to SVT Aircraft Maintenance
Safety & Quality (AMS&Q) for approval by GACA.
7.8 If SVT Aircraft Maintenance Safety & Quality (AMS&Q) obtain GACA approval, they
will return the approved STE form to SVT BMP&C for filing and further work package
handling.
7.9 For any STE, SVT BMP&C shall inform SVT AMS&Q with the issuance of STE no later
than the next working day following the issuance in order to notify GACA.

6-0 MAINTENANCE
POLICIES (6-12)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)
7.10 SVT AMS&Q shall notify GACA with the STE.
8.0 PROCEDURES:
*****

6-0 MAINTENANCE
POLICIES (6-12)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)

6-0 MAINTENANCE
POLICIES (6-13)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6-13 NON DESTRUCTIVE TEST INSPECTION (NDT)
1.0 PURPOSE:
To define policies and process to perform Non-Destructive Testing (NDT) Inspection on

aircraft structure/system and components.
2.0 POLICY:
owner.
2.3 That NDT Inspectors are trained, qualified, and certified IAW SV training
requirement qualification, the AMO NDT training program.
2.4 That only NDT Inspectors authorized by SVT Chief Inspector (IAW GMM Ch. 6-40)
shall perform NDT on SV aircraft structure/system parts.
2.5 To accomplish NDT on aircraft structure/system parts IAW Approved /Accepted Data
and NDT standard documents reference.
2.6 That all precision Measuring & Test Equipment (M&TE) used for NDT are calibrated
prior to their use IAW GMM 7-9.
2.7 To apply all applicable safety precautions when performing NDT task.
2.8 That NDT Inspectors recurrent training and practical experience to a higher level of
NDT method shall be maintained for higher qualification as per written practice.
2.9 To keep qualification records of all NTD authorised inspectors.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
6-13 NON DESTRUCTIVE TEST INSPECTION (NDT) PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-13)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)

• MIL-STD as revised
• ASTM as revised
• NDT Manufacturers Standard Practices
• SNT-TC-1A(as revised)
• FAA CFRS Operation Specifications
• GACA Operation Specifications
• Engine Manuals by Manufacturers
• Non Destructive Testing Manual (NTM) by Manufacturers
• NAS 410 as revised
6.0 DEFINITIONS:
6.1 Non-Destructive Testing (NDT) - Is the ability to determine the usefulness of a part
without destroying the integrity of the part. It is a fundamental and essential tool for
ensuring the quality of materials in order to prevent or predict premature failure. NDT
includes Magnetic Particle Inspection, Liquid Penetrant Inspection, Eddy Current
Inspection, Ultrasonic Inspection, Radiography Inspection, Thermography Testing
and Strain Test (ST).
6.2 Radiography Inspection (RT) - is an internal examination of parts/materials for

defects using radiographic equipment.
6.3 Magnetic Particle Inspection (MT) - is an examination of a part using magnetism to

determine surface and slight sub-surface defects of ferromagnetic materials.
6.4 Ultrasonic Inspection (UT) - is an examination using high frequency sound waves to
locate and determine internal defects, such as cracks, voids or laminations in metallic
and non- metallic parts.
6.5 Eddy Current Inspection (ET) - is a process of inducing small electrical currents into
an electrically conductive part and observing the resultant reaction between the
magnetic fields involved.
6.6 Penetrant Inspection (PT) - also referred to as liquid penetrant inspection, is the use of
fluorescent dye materials in conjunction with ultraviolet light to locate surface defects
in parts.

6-0 MAINTENANCE
POLICIES (6-13)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6.7 Thermography Testing (TT) – is an Inspection technique to detect trapped water in

honeycomb structures mounted vertically.
6.8 Strain test (ST) – is one of non-destructive test, which can evaluate the strain caused
by loading of machine or structure.
6.9 SNTTC - Society for Non-Destructive Testing Technical Council.
6.10 ASTM - American Society of Testing Materials.
6.11 ASNT - American Society for Non-Destructive Testing.
7.0 PROCESS:
7.1 SVT Aircraft Continuous Airworthiness Management (ACAM) / Aircraft Reliability

Engineering (ARE) identify the NDT and indicates the inspection sign-off
requirements on the applicable task cards and/or engineering documents.
7.2 AMO Aircraft Maintenance:
7.2.1 Coordinate/arrange with NDT when/where to perform the required NDT task.
7.2.2 Prepare the aircraft/parts for NDT as area open up, cleaning, de-sealing, safety
etc.
7.2.3 Notify NDT whenever the area ready for NDT Inspection.
7.3 NDT Inspection:
7.3.1 Observe all safety precautions before and when performing NDT.
7.3.2 Accomplish NDT on aircraft structure/system parts thereof IAW the

applicable reference documents.
7.3.3 Record all NDT inspection accomplished on the appropriate Maintenance task
/shop documents and notify the Production in-charge of major findings (as
applicable).
7.3.4 Signe off all complete NDT maintenance tasks/ shop documents or via
electronic system (as applicable).

6-0 MAINTENANCE
POLICIES (6-13)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
8.0 PROCEDURES:
8.1 SVT Aircraft Continuous Airworthiness Management (ACAM) / Aircraft Reliability

Engineering (ARE):
8.1.1 Identifies the NDT and indicates the inspection sign-off requirements on
aircraft structure/system parts on the applicable engineering documents (i.e.
EO, ER, EA, ED etc.).
8.1.2 Accomplished NDT inspections to be reviewed by concerned engineering

personnel for further disposition.
8.2 AMO shall:
8.2.1 Issue the applicable NDT Maintenance Task Card (MTC) to Maintenance
Production for open up and cleaning.
8.2.2 Coordinate and inform NDT Inspection about the aircraft requiring NDT.
8.3 AMO shall:
8.3.1 Prepare the aircraft / parts for NDT Inspection (i.e. cleaned, area opened,
accessible, de-sealing etc.) and all require equipment i.e., stand or man lift is
available, proper lighting is provided as applicable and no potential safety
hazards in the area.
8.3.2 Sign Off the completed items on the Maintenance Task Card (MTC).
8.3.3 Return back the MTC to maintenance production control for further handling.
8.4 AMO shall:
8.4.1 Notify NDT Inspection whenever the area ready for NDT.
8.4.2 Coordinate / arrange with NDT Inspection when / where to perform the
require NDT Task.
8.4.3 For part / area that passed NDT, ensure that NDT Inspection affix the
inspection stamp and date on the INSP block/field of the appropriate work
document and complete the accompanying documents.
8.5 NDT Inspector marks and raises NRC when unacceptable indication is found.
8.6 NDT Inspector Affix inspection stamp/identification number and date on the
Maintenance Task.
*****

6-0 MAINTENANCE
POLICIES (6-14)
GENERAL 10 JAN 21
(GMM)
6-14 ACCIDENTS, INCIDENTS & EVENTS
1.0 PURPOSE:
To describe the policies and process for handling investigation of aircraft accidents, incidents
and events, and aircraft parts/materials and aircraft insurance claim by Saudi Arabian Airlines.
2.0 POLICY:
2.3 That the requirements of the Corporate Crisis Management Manual (CCMM) to be
incorporated into the affected manuals.
2.4 For SV Technical Services/AMO to respond to aircraft accidents, incidents and events
on a priority basis.
2.5 That all applicable organizations preserve the site and quarantine parts and concerned
records of any occurrence of aircraft accidents and incidents.
2.6 To issue a Repair Work Order for each applicable aircraft accident, incidents with
damage to an aircraft and/or aircraft major components.
2.7 To report the cost of all airworthy/permanent repairs resulting from the accident.
2.8 To provide the insurer’s adjuster with full documentary evidence of all damaged items
that have been replaced and rendered services in support of the insurance claim.
2.9 To perform any required investigation into accidents, incidents or events.
2.10 That all AMO’s personnel, provide SVT Aircraft Maintenance Safety & Quality
(AMS&Q) direct and immediate access to data, materials and personnel without
hindrance by organizational hierarchy. This includes, but is not limited to:
2.10.1 All records and data regardless of source, format, medium or location.
2.10.2 Buildings, rooms, desks, computers, telephones recording devices, etc.
2.10.3 Assemblies or parts of any equipment owned or used by SV.
6-14 ACCIDENTS, INCIDENTS & EVENTS PAGE 1 OF 10

6-0 MAINTENANCE
POLICIES (6-14)
GENERAL 10 JAN 21
(GMM)
2.10.4 Access to personnel for interviews.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
4.1 All SV Technical Services Departments

 Aircraft Recovery Manual - as revised.

 Corporate Crisis Management Manual (CCMM) - as revised.
 Supplementary Bird Strike Reporting Form (SVM 90-617) - as revised.
 IOSA MNT 3.1.3.
6.0 DEFINITIONS:
6.1 Accidents and Incidents - are conditions affecting aircraft falling into one of the
following categories as determined by the Emergency Control Centre (ECC).
6.1.1 Category A, (Catastrophic) Aircraft Accident - is an accident that results in the

apparent complete destruction of an aircraft and most probably complete or
heavy loss of life.
6.1.2 Category B, (Major) Aircraft Accident - is an accident as a result of one or

more of the following:
a) Substantial damage to the aircraft.

b) Serious or fatal injury to one or more persons.
c) Substantial damage to property caused by an aircraft.
6.1.3 Category C, (Airborne) Aircraft Accident - is an airborne accident or

circumstances of a potentially hazardous nature, such as:
a) Hijacking.
b) Bomb threat.

6-0 MAINTENANCE
POLICIES (6-14)
GENERAL 10 JAN 21
(GMM)
c) Accidents or incidents reported from the aircraft indicating any type of

emergency condition necessitating assistance or guidance and that might
result in a catastrophic or major accident.
6.1.4 Category D, Missing Aircraft - is an aircraft whose position is unknown and,

based on the quantity of fuel normally carried, can no longer be airborne.
6.1.5 Category E, Overdue Aircraft - is an aircraft reported as such by an Air Traffic

Control (ATC) agency, or when no information is received from it or about it:
a) Within 30 minutes after its last notified Estimated Time of Arrival (ETA),
or
b) Within 5 minutes after the estimated time of landing, after obtaining
landing clearance, or
c) Within 10 minutes after take-off.
6.1.6 Category F, Minor Aircraft Accident - is an accident that results in:
a) Minor injury to a person or persons, or

b) Minor damage to an aircraft, or
c) Minor damage to company or non-company property caused by an aircraft.
6.1.7 Category G, Incidents and occurrences of potentially serious nature - are events
that have terminated without injury, damage or serious consequences and
which did not require declaration of any type of emergency condition, but
which, under slight varied circumstances, could have resulted in serious aircraft
accident.
6.1.8 Category H, Incident in flight - is any occurrence in the operation of a

significantly abnormal nature that does adversely or seriously affect the safety
of an aircraft and is not directly attributable to the operation of the flight.
6.1.9 Category I, Aircraft Loading Incidents - is any error in load information

provided to flight crew subsequently corrected after take-off, or a load
mishandling discovered after take-off or flight termination, which, if known
prior to dispatch, would have changed the aircraft weight by a minimum of 500
pounds or a minimum of 2% Mean Aerodynamic Chord (M.A.C.).
6.2 Apparent complete destruction of an aircraft - is damage sustained by an aircraft which

has caused severe structural disintegration of major components by an impact,
explosion or fire and the aircraft is apparently beyond repair/restoration, or the
complete destruction of an aircraft by fire/explosion or crash impact with wreckage
spread over a wide area.

6-0 MAINTENANCE
POLICIES (6-14)
GENERAL 10 JAN 21
(GMM)
6.3 Substantial damage to an aircraft - is damage or structural failure that adversely affects
the structural strength, performance, or flight characteristics of an aircraft and would
normally require major repair or replacement of the affected component.
6.4 Minor damage to an aircraft - is damage that requires immediate airworthy or

permanent repair, but which is easily repairable, such as:
6.4.1 Scratched wing tip.

6.4.2 Dent fairing or cowling.
6.4.3 Dented fuselage skin or small puncture in skin.
6.4.4 Damage to tires, brakes, more than two blown tires or engine accessories.
6.5 Substantial damage to property caused by an aircraft - is damage to company or non-

company property caused by an aircraft that necessitates extensive repairs or
replacement before the property can be restored to a serviceable condition.
6.6 Minor damage to property caused by an aircraft - is damage to company or non-

company property caused by an aircraft that can be restored to a serviceable condition
by simple repairs or replacements.
6.7 In Operation - is the period of time from which a crew member or passenger boards
the aircraft with the intention to start a flight until such time as all such persons have
disembarked.
6.8 Disabled aircraft - is an immobilized aircraft located at or immediately adjacent to

airfields and their associated taxi-ways and parking aprons.
6.9 Event - An occurrence identified by Safety, Aviation Security & Quality (SASQ)
requiring investigation.
6.10 Investigation - The systematic retrieval, collection and collation of all facts, physical
evidence and statements concerning the accident, incident or event.
6.11 Safety, Aviation Security & Quality (SASQ) Hold – the holding status of an aircraft
involved in an accident, incident or event by the AMO, in which the accident/incident
scene must be preserved for investigation purposes prior to the commencement of
recovery work by Maintenance.
6.12 Safety, Aviation Security & Quality (SASQ) Hold Removal – SV Safety department
issue statement for released of aircraft back to service.
6.13 Aircraft Recovery – is the action of physically handling or performing work on the
aircraft. This includes moving whole aircraft or parts thereof, AOG Recovery and
salvage.

6-0 MAINTENANCE
POLICIES (6-14)
GENERAL 10 JAN 21
(GMM)
6.14 Criteria for Issuing WO Number – One or more contribute damage factors that may
constitute a reason for issuing a WO. These include, but not limited to the following
damage caused by:
6.14.1 Technical or Ground Handling Support Equipment (GSE).
6.14.2 Negligence of technical, Ground Handling, Contracted, and/or Flight

Operations personnel.
6.14.3 FOD, Bird and Lightning strike with an apparent sustained damage.
6.14.4 Bomb threats, hi-jacking, sabotage, malicious acts and security exercise that
result in an apparent damage.
6.14.5 Airport conditions (e.g. runway/taxiway conditions).
6.15 Required Documentation –Documents that must be completed, as determined by SV,

to report and document the accident. These include Saudia Accident/Damage Report
(Form 935-6831), Supplementary Bird Strike Reporting Form (SVM 90-617), Man-
hours & Material Cost Accounting (SVM 83-329), Power Plant Insurance Claim Form
(SVM 83-328) and any additional documentation be requested by Safety, Aviation
Security & Quality (SASQ) department.
6.16 Additional Evidence – Evidence obtained to support an insurance claim. This

evidence includes:
6.16.1 Photographs, drawings and/or illustration showing:
a) The extent of the damage to the aircraft.

b) For ground accident, the position of the aircraft and all other equipment
involved in the accident.
6.16.2 Written statements from the person causing and/or involved in the accident or
eyewitnesses statements.
6.16.3 Copies of all correspondence received or exchanged with any party or office in
connection with the accident.
6.17 E.L.I – (Economic Loss Investigation), the process for AMS&Q department inquiry
into situations and practices which have resulted in losses due to waste, damage, or
mismanagement of resources in shop environment.
6.18 I.A.I – (Industrial Accident Investigation), the process for AMS&Q department inquiry
into safe practices or conditions resulting in damage to equipment in a shop
environment.

6-0 MAINTENANCE
POLICIES (6-14)
GENERAL 10 JAN 21
(GMM)
6.19 M.R.I – (Maintenance Reliability Investigation), the process for AMS&Q department
inquiry into maintenance performance inadequacy in aircraft support shop and T-
PRAs.
6.20 S.R.C.I. – (Support Resources Compliance Investigation), the process for AMS&Q
department inquiry into circumstances on inadequacy of practical matters of shop
infrastructure affecting the effectiveness and efficiency of support shop maintenance
activities.
6.21 Authorized personnel – AMS&Q and AMO’s QA personnel who are assigned to
perform safety investigations and authorized by local airport authority to take photos
for investigation purposes.
6.22 AIB - Saudi Arabia Aviation Investigation Bureau.
7.0 PROCESS:
7.1 For aircraft accidents and incidents:
7.1.1 Approved Maintenance Organization (AMO) immediately inform via email

(or any applicable means of communications) SVT Maintenance Control
Center (MCC), Aircraft Maintenance Safety & Quality (AMS&Q) & Aircraft
Inspection (AI) departments of any occurrence of aircraft accidents or
incidents.
7.1.2 SVT AMS&Q informs GACA of any occurrence of aircraft accidents or

incidents via email or applicable SDR procedure (GMM 4-1).
7.1.3 AMO shall notify local airport authority/AIB office when the accidents,
incidents or events involving the damage of an aircraft caused by a ground
vehicle, or vice versa, or when damage occurs to the property that belongs to
the local airport authority.
7.1.3 Applicable AMO shall preserve the site, quarantine parts and concerned
records:
a) Ensure CVR/ DFDR is deactivated, by pulling appropriate circuit breaker.
b) Do not alter the position of any lever, switch or any control; do not disturb
any part of the aircraft unless such is necessary in order to remove person
or to prevent further damage to the aircraft or cargo; record position of any
part so disturbed.

6-0 MAINTENANCE
POLICIES (6-14)
GENERAL 10 JAN 21
(GMM)
7.1.4 Authorized personnel may:
a) Take photographs of any accident, incidents and events for investigations

purposes.
b) Record the number of photos taken and identify the locations.
c) Send the listed photos to the following:

 SV Technical Services Concerned Department.
 Safety, Aviation Security & Quality (SASQ).
Note: Electronic copy with listing of the receptionist of the taken photos must
be filed at the station or the concerned CC for minimum of three months
before discarded.
7.1.5 SVT Maintenance Control Center (MCC) activates the appropriate

accident/incident notification list and initiates an event tracking (flagged) in
AMOS as occurrence.
7.1.6 Safety, Aviation Security & Quality (SASQ) shall provide investigation
requirements to SVT AMS&Q in accordance with their policies and
procedures.
Note: If directed by VP Technical Services, SVT AMS&Q shall chair/participate in
the investigation process.
7.1.7 SVT AMS&Q shall provide the investigation requirements to AMO to

perform the investigation.
7.1.8 AMO shall conduct the investigation and report to SVT AMS&Q.
Note: AMO shall provide access, information and data to SVT AMS&Q.
7.1.9 AMO shall assist AIB/GACA in the accident/incident investigation if

required.
7.1.10 AMO shall inform SVT AMS&Q and MCC when the aircraft under
investigation may be recovered.
7.1.11 SVT MCC shall activates the applicable aircraft recovery process.
a. Any accident/incident that involves the notification of Head of SVT

AMS&Q or his delegate automatically makes the involved aircraft under
SVT AMS&Q hold.

6-0 MAINTENANCE
POLICIES (6-14)
GENERAL 10 JAN 21
(GMM)
No recovery work may begin before the aircraft is released by SVT

AMS&Q. Head of SVT AMS&Q may deactivate aircraft status through
(APN308) till all aircraft is released by SVT AMS&Q.
b. If Safety, Aviation Security & Quality (SASQ) is involved or present at

the scene, then the aircraft must be released by both Safety, Aviation
Security & Quality (SASQ) and SVT AMS&Q prior to the commencement
of recovery operations.
c. Any accident/incident that involves the notification of GACA officials or

AIB automatically makes the involved aircraft under GACA/AIB hold. No
recovery work may begin before the aircraft is released by GACA / AIB as
required.
7.1.12 Applicable organizations participate in the aircraft recovery as directed by

SVT MCC.
7.1.13 SVT AMS&Q shall review the investigation report.
7.1.14 Applicable AMO shall attend Maintenance Safety Committee (MSC) to

review the investigation report with SVT AMS&Q.
7.1.15 AMO shall re-conduct the investigation to achieve the requirements and send
it to SVT AMS&Q, if the investigation report is not accomplished in
accordance with the requirements.
7.1.16 SVT AMS&Q shall provide complete investigation report to Safety, Aviation
Security & Quality (SASQ).
7.1.17 SVT AMS&Q shall monitor and follow up with AMO on corrective action
from affected organization and ensure effectiveness.
7.2 For Aircraft Events:
7.2.1 SVT MCC shall notify SASQ, SVT AMS&Q and AI of aircraft events.
7.2.1 Safety, Aviation Security & Quality (SASQ) shall provide investigation
requirements to SVT AMS&Q in accordance with their policies and
procedures.
7.2.2 SVT AMS&Q shall route the required investigation to applicable AMO.
7.2.3 AMO shall perform the investigation.
Note: AMO shall provide access, information and data to SVT AMS&Q.

6-0 MAINTENANCE
POLICIES (6-14)
GENERAL 10 JAN 21
(GMM)
7.2.4 AMO shall address the investigation report to SVT AMS&Q.

7.2.6 Applicable AMO shall attend Maintenance Safety Committee (MSC) to
review the investigation report with SVT AMS&Q.
7.2.7 AMO shall re-conduct the investigation to achieve the requiring investigation
and send it to SVT AMS&Q, if the investigation report is not accomplished
with the requirements.
7.2.8 SVT AMS&Q shall monitor and follow up with applicable AMO on
corrective action from affected organization and ensure effectiveness.
7.2.9 SVT AMS&Q shall provide complete investigation report to Safety, Aviation
Security & Quality (SASQ).
7.3 For Parts/Materials:
7.3.1 SVT AMS&Q shall request the following investigations and follow-ups:
a) Maintenance Reliability Investigation (MRI)

b) Economic Loss Investigation (ELI)
c) Industrial Accident Investigation (IAI)
7.3.2 AMO shall perform the required investigations.
7.3.3 AMO prepare an investigation report which includes recommendations for

corrective action and provide it to SVT AMS&Q.
7.3.5 AMO shall attend Maintenance Safety Committee (MSC) to review the
investigation report with SVT AMS&Q.
7.3.6 AMO shall re-prepare an investigation report and send it to SVT AMS&Q, if
is not satisfying the requirements.
7.3.7 SVT AMS&Q shall monitor and follow-up with AMO on corrective action
from affected organization and ensure effectiveness.
7.3.8 SVT AMS&Q shall provide complete investigation report to SV SASQ.
7.3.9 The affected organization shall comply with corrective action request.

6-0 MAINTENANCE
POLICIES (6-14)
GENERAL 10 JAN 21
(GMM)
8.0 PROCEDURES:
*****

6-0 MAINTENANCE
POLICIES (6-15)
GENERAL 10 JAN 21
(GMM)
6-15 TECHNICAL PUBLICATIONS
1.0 PURPOSE:
To describe the process whereby Technical Publications (TPUB) is updated and provided to all
AMOs and concerned departments, to enable them to execute their duties in conformance with
established GACA regulatory requirements.
2.0 POLICY:
2.3 To keep current subscriptions with all applicable authorities, OEMs, and vendors
publications.
2.4 To maintain all required publications in an up-to-date status.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
 GACAR Parts 11, 39, 43.11, 121.683 and 121.699.
6.0 DEFINITIONS:
6.1 Technical Manuals – Consist of all, aircraft, components, and engines manuals, weather
in electronic or paper format.
6-15TECHNICAL PUBLICATIONS PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-15)
GENERAL 10 JAN 21
(GMM)
6.2 AMOS Publication Management (APN 565): Is integral online system for publishing,
distributing technical aircraft manuals along with service bulletin (SB) and vendor’s
manuals & documents.
6.3 E-Toolkit Portals: Is a depot portal used to upload engine manuals and as backup to
aircraft manuals.
7.0 PROCESS:
7.1.1 Monitor / check validity of applicable manuals.
7.1.2 Initiate revision request as required.
7.1.3 Seek and evaluate annual continued revision quotations.
7.1.4 Maintain a database (AMOS Publication Management) of all required

maintenance manuals and documents available in Technical Publications.
7.1.5 Upload eToolkit and AMOS with latest revision of AMM , engine manual and
Supply Technical Manuals revisions to SAEI Technical Publications within two
weeks from the date of receipt.
7.1.6 Upload AMOS web drive with latest Component Maintenance Manuals within
two weeks from the Received/Download date and linked to AMOS Publication
Management.
7.1.7 Upload eToolkit and AMOS with latest temporary revisions within three days
from the receiving date.
7.1.8 Use AMOS Publication Management to distribute Service Bulletin (SB) to pre-
defined Engineering list within two weeks from the download/received date.
7.1.9 Supply Maintenance Manuals and revisions to the Third Party if on-line systems
are not available.
7.2 Affected departments shall:
7.2.1 Register the description data such as (Document name and Number, Revision
No, Revision date) for all Technical Manuals and documents are registered in
AMOS Publication Management (APN 565).

6-0 MAINTENANCE
POLICIES (6-15)
GENERAL 10 JAN 21
(GMM)
7.2.2 All Affected departments must refer to AMOS Publication Management (APN
565), Aircraft Manufacturers website, and eToolkit portal to view, display and
print applicable Manual as follows:
a. Aircraft Manuals:
End user can Log in to the Aircraft Manufacturer Web Sites directly:
(1) https://myboeingfleet.boeing.com (Tool Box).
(2) https://w3.airbus.com
(3) Or log in to eToolkit portal, which is a backup portal for aircraft manuals
b. Aircraft AMM and IPC and Airbus TSM:

Use either Aircraft Manufacturer Web Sites or AMOS OEM Documents
Library as follows:
(1) Log in to AMOS program.
(2) Open OEM Documents Library APN (1525).
c. Engine manuals, Use eToolkit.

Use eToolkit portal:
(1) Log in to eToolkit.
(2) Open the Engine Manual.
d. CMM’s, and Aircraft Manuals:

Use AMOS Publication Management (APN 565):
(1) Log in to AMOS program.
(2) Open Publication Management APN (565).
(3) Searches by Publication Type, for example CMM or by Part Number or by
ATA Chapter.
(4) For Aircraft Manuals, Searches by Publication Type “MANUAL” for all
Aircraft Manuals.
(5) Open the link
7.2.3 All Affected departments should inform Technical Publication immediately

using Technical Assistance (APN 869) of any relevant Maintenance Manuals
and documents that are Old Revision/Obsolete/Incorrect/Not Exist or in case of
receiving a revision notification from engineering or manufacturer that required.
7.2.4 All applicable organization that required to view/display the applicable

documents, stored in AMOS system, eToolkit, and Aircraft Manufacturer Web
Sites, should request technical assistance or an access authorization, directly
from SV / SAEI IT.

6-0 MAINTENANCE
POLICIES (6-15)
GENERAL 10 JAN 21
(GMM)
8.0 PROCEDURES:
*****

6-0 RESERVED
(6-16)
GENERAL 10 JAN 21
(GMM)
6-16 RESERVED
*****

6-0 RESERVED
(6-16)
GENERAL 10 JAN 21
(GMM)

6-0 MAINTENANCE
POLICIES (6-17)
GENERAL 10 JAN 21
(GMM)
6-17 SPECIAL EQUIPMENT INSTALLATION
1.0 PURPOSE:
To describe the policies and process for special equipment installations on board Saudi Arabian
Aircraft.
2.0 POLICY:
2.3 To install/remove special equipment upon request from Marketing / VIP Flight Operation
and/or Integrated Operation Control Center (IOCC).
2.4 That the installation / removal of special equipment will be performed in accordance with
(IAW) GACA approved and accepted data.
2.5 That all installations/removals of Lower Lobe Attendants Rest Module be restricted to
JED only.
2.6 To document all special equipment removal/installation in aircraft logbook.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

6-17 SPECIAL EQUIPMENT INSTALLATION PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-17)
GENERAL 10 JAN 21
(GMM)
 Aircraft Maintenance Manual (AMM)

 Engineering Order (EO)
 Tasks Cards
6.0 DEFINITIONS:
6.1 Special Equipment - Equipment installed that is not part of aircraft normal configuration
including:
6.1.1 Passenger convenience equipment, e.g. Stretcher Kit, Medical Oxygen, Incubators
and/or Oxygen Tent.
6.1.2 VIP/Flight Special requirements and/or Configurations.
Note: A minimum standard time is required for the installation/removal of the Special
Equipment (VIP Special Configuration, and stretcher kits, Medical Oxygen, Incubator
and Oxygen Tent).
6.2 Standard Time – The time necessary for Approved Maintenance Organization (AMO)
technician, working at a standard rate, to complete an installation/removal of Special
Equipment.
6.3 Standard Timetable - A table presenting the allowed time for the installation/removal of
Special Equipment, as in the following table:
ITEM SPECIAL EQUIPMENT INSTALLATION REMOVAL
1. VIP Special Configuration Times per EO Times per EO
2. Medical Oxygen 20 minutes 10 minutes

On Board Stretcher Kits
3. 15 minutes 15 minutes
(B777 /A330)
Standard Stretcher Kits
4. 15 minutes 15 minutes
(A320)
5. Incubator / Oxygen Tent 20 minutes 15 minutes

6-0 MAINTENANCE
POLICIES (6-17)
GENERAL 10 JAN 21
(GMM)
Note: This time is applied toward the actual installation/removal of special equipment(s)
and does not necessary include equipment’s preparation or wrap-up times. Tasks
necessary for ordering, unwrapping, and shipping an equipment may be carried
out prior to or after aircraft is on ground.
7.0 PROCESS:
7.1 IOCC identifies the requirement for installation / removal of extended over-water
configurations and/or VIP special configurations to MCC in accordance with their
7.2.1 Receive request from MCC via Email for installation / removal of special
equipment (VIP special configuration, seat covers, EO’s, etc.).
7.2.2 Comply with installation / removal of special equipment.
7.2.3 Document installation / removal in Aircraft Maintenance Logbook (AML).
7.2.4 Update MCC with installation / removal status via Email.
7.2.5 Upon flight operation (marketing) request of medical oxygen and stretcher kit
installation, plan, prepare, and install as requested IAW applicable approved
technical publication and at specified location.
7.2.6 Inform marketing department of any requests that can’t be accomplished and
reasons.
7.2.7 Document installation / removal in Aircraft Maintenance Logbook (AML) as

required.
7.2.8 Send a special equipment installation notification by Email to down station(s) and
copy AMO supply chain management and SV MCC with all information (A/C
registration, flight No., seat No., etc.).

6-0 MAINTENANCE
POLICIES (6-17)
GENERAL 10 JAN 21
(GMM)
7.3.1 Ensure Aircraft Maintenance Logbook entry is generated when Special

Equipment are installed and reflecting affected seats.
7.3.2 Ensure affected seats are placard inoperative and require message is sent to
concern SVA departments (MCC, FO, DCS, etc.).
7.3.3 Monitor all VIP flights special installations / configuration as required.
8.0 PROCEDURES:
*****

6-0 MAINTENANCE
POLICIES (6-18)
GENERAL 01 OCT 13
MAINTENANCE MANUAL
REV. ORIGINAL
(GMM)
6-18 RESERVED
*****

6-0 MAINTENANCE
POLICIES (6-18)
GENERAL 01 OCT 13
MAINTENANCE MANUAL
REV. ORIGINAL
(GMM)

6-0 MAINTENANCE
POLICIES (6-19)
GENERAL 05 AUG 21
(GMM)
6-19 CONDITIONAL INSPECTION
1.0 PURPOSE:
To establish the policies and process for conditional inspection requirements when an aircraft
has been subject to an unusual event.
2.0 POLICY:
2.1 Not to deviate from this process without express concurrence of the process owner.
2.3 To report events specified in 6.2 below to Safety and Quality and SVT Aircraft
Inspection.
2.4 To perform conditional inspections by a qualified authorized inspector per applicable

Aircraft Maintenance Manual Ch. 5 (AMM) whenever an aircraft is subjected to an
event listed in item 6.2 as revised.
2.5 That SVT Chief Inspector (CI) may request for conditional inspections out of events
listed in item 6.2 or out of applicable AMM.
2.6 That SVT Chief Inspector (CI) may establish and direct for inspection techniques and
procedures when needed or decided by him.
Note:
The conditional inspection can be conducted by any AMO qualified/authorized
Inspector irrespective to his aircraft type qualification.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

6-19 CONDITIONAL INSPECTION PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-19)
GENERAL 10 JAN 21
(GMM)
 Applicable Aircraft Maintenance Manual Ch.5 as revised (AMM).

 Applicable Standard Practice Manual (as revised).
6.0 DEFINITIONS:
6.1 Conditional Inspection: A procedure to examine affected aircraft structure / component

after it has been subjected to an event.
6.2 Event - An aircraft encounters one or more of the following occurrences:
6.2.1 Brake seizure.

6.2.2 Bird, Hail strike/Slush injection.
6.2.3 Locusts strike.
Note: Due to no specific AMM Ref. after locusts strike, conditional inspection
after bird strike and after sand/dust to be conducted as per applicable AMM to
cover locusts strike conditional inspection requirements.
6.2.4 Cabin over pressurization.
6.2.5 Dragged Engine Nacelle/Engine seizure/Strut damage.
6.2.6 Extreme Dust condition.
6.2.7 Emergency Descent/Exceeding Flap down Speed.
6.2.8 Excessive Stick force.
6.2.9 Excessive Cabin pressure leakage.
6.2.10 Fluid contamination of Electronic Compartment.
6.2.11 Heavy Ice or Snow.
6.2.12 Hard/Overweight landing.
6.2.13 High Drag/Side Load landing.
6.2.14 High Energy stop.
6.2.15 Hydraulic Fluid reaction with Titanium.
6.2.16 Landing gear down limiting speed exceeded
6.2.17 Lightning Strike.
6.2.18 Leaving the runway or taxiway.
6.2.19 Chemical Spillage.
Note: SVT Chief Inspector to be contacted for instructions in regard any type
of chemical spillage.
6.2.20 Nose landing gear towing overload or overrun.
6.2.21 Nose landing gear steering angle exceeded 95 degrees
6.2.22 Severe Turbulence/Buffeting/Stall/Exceeding designated speed condition.
6.2.23 Tire Burst/Tread Down.
6.2.24 Tail Skid/Runway strike/Dragged Tail
6.2.25 Volcanic Ash condition

6-0 MAINTENANCE
POLICIES (6-19)
GENERAL 10 JAN 21
(GMM)
Note: Refer to the applicable AMM for details and/or any other accepted/approved manuals,
document reference related to unusual events or SVT CI inspection directives.
7.0 PROCESS:
7.1 The Approved Maintenance Organization (AMO) Shall:
7.1.1 Report Events to SVT Aircraft Inspection and Aircraft Maintenance Safety &
Quality (AMS&Q) via Email (SVA_Inspection@saudia.com) /
(svtsq@saudia.com).
7.1.2 Perform Conditional Inspection for events specified in 6.2 above in accordance
with applicable Aircraft Maintenance Manual (AMM) Ch.5.
Note:
7.1.3 Document and record all findings on NRC/work order or Log book.
7.1.4 Perform corrective action and update applicable database.
7.1.5 Send a brief report encloses all related documents of the conditional inspection
and the corrective actions to SVT Aircraft Inspection within 24 hours from
accomplishment of the conditional inspection.
7.2 SVT Aircraft Inspection:
7.2.1 Reviews all events reports.
7.2.2 Ensures compliance with corrective action.
7.2.3 Approves/disapproves proposed accomplished corrective action.
7.2.4 Evaluate effectiveness of corrective actions.
7.3 SVT Chief Inspector (CI) may request for conditional inspections out of events listed
in item 6.2 or out of applicable AMM any time needed or decided by him.
8.0 PROCEDURES:
8.1 Once SVT Aircraft Inspection receives a notification of a conditional event message
from AMO via email, SVT Aircraft Inspection shall:
8.1.1 Review the conditional event's documents.

6-0 MAINTENANCE
POLICIES (6-19)
GENERAL 10 JAN 21
(GMM)
8.1.2 Ensure initiated corrective action is performed by a qualified and authorized

inspector IAW applicable SV AMM Chapter 5.
Note:
8.1.3 Evaluate AMO findings, and the effectiveness of the corrective actions.
8.1.4 If a conditional event is out of SV aircraft manuals (not listed), SVT Chief
Inspector shall approve/disapprove or initiate a proposed corrective action.
8.2 AMO (inspection/ QC unit or any proposed AMO department) shall send a brief report
encloses all related documents of the conditional inspection, detected defects and the
corrective actions to SVT Aircraft Inspection within 24 hours from accomplishment of
the conditional inspection via SVT Chief Inspector Email
(SVA_Inspection@saudia.com).
8.3 Conditional Inspection compliance:
8.3.1 At station has no a qualified/authorized inspector, Aircraft Supervisor shall:
a. Request One Time Inspection Authorization (OTIA) IAW GMM 6-41 via
SVT Maintenance Control Center (MCC).
b. Complete a Conditional Inspection IAW AMM ATA 05.
c. Enter the findings in the aircraft maintenance logbook or by using an

NRC/work order.
*****

6-0 MAINTENANCE
POLICIES (6-20)
GENERAL 10 JAN 21
(GMM)
6-20 AIRCRAFT SWAP AND SUBSTITUTION HANDLING
1.0 PURPOSE:
To describe the policies and process for Aircraft Swapping and Aircraft Substitution,
including the setting of time limits.
2.0 POLICY:
2.1 Not to deviate from this process without express written concurrence of the process
owner.
2.3 To ensure required aircraft remain committed to Saudi Arabian Airlines Official
General Schedule (OGS) and Non-OGS requirement.
2.4 To ensure specific aircraft remain on pre-planned maintenance and operational

routing (A-Check, MEL, Restriction, VIP Flight, etc.).
2.5 To avoid or minimize flight delays.
2.6 To accommodate specific payload requirement.
2.7 To fully adhere to Aircraft Swap/Substitution Standard Times by all applicable

organizations.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
4.1 Integrated Operations Control Center (IOCC).

4.2 Approved Maintenance Organization (AMO).
6-20 AIRCRAFT SWAP AND SUBSTITUTION HANDLING PAGE 1 OF 6

6-0 MAINTENANCE
POLICIES (6-20)
GENERAL 10 JAN 21
(GMM)
 Integrated Division Review Board (IDRB) Equipment Swap / Substitution

Operating Guidelines (as revised).
 IOSA MNT 1.7.1.
6.0 DEFINITIONS:
For the purpose of this process, the following definitions apply:
6.1 Aircraft Substitution: Change of an aircraft assigned to operate a specific flight, with
an aircraft of a different type. This includes aircraft change with an aircraft of the
same type but with different cabin configuration.
6.2 Aircraft Swap: Change of the aircraft assigned to operate a specific flight with
identical aircraft.
6.3 Aircraft Type: Different aircraft operated by Saudia, such as:
6.3.1 (B777) Boeing 777-300ER

6.3.2 (A320) Airbus A320-200
6.3.3 (A321) Airbus A321-200
6.3.4 (A330) Airbus A330-343
6.3.5 (B787) Boeing 787-9
6.3.6 (B787) Boeing 787-10
6.3.7 (B777) Boeing 777-F
6.3.8 (A318) Airbus 318-112
6.4 AE: Aircraft Engineering
6.5 FD: Flight Dispatch
6.6 FIC: Flight Information Coordination
6.7 IOCC : Integrated Operations Control Center

6.8 TCC: Traffic Control Centre
6.9 FOPE: Flight Operations Performance Engineering.

6-0 MAINTENANCE
POLICIES (6-20)
GENERAL 10 JAN 21
(GMM)
6.10 MNTR: Maintenance Requirements, used in Email messages during notification, to

identify any aircraft Swap or Substitution that takes place due to technical
requirement.
6.11 Maintenance Routing: A route an aircraft should operate to terminate at
predetermined station to meet maintenance requirements.
6.12 Swap/Substitution Standard Times: A predetermined time that is allowed to complete
a task or an activity. The following table shows the standard times for various
swap/substitution activities:
TIME REQRD RESPONSIBLE

ACTIVITY NOTES
(Within) DEPARTMENT
(07) MNTs AMO No input required.

Aircraft technical
Suitability (10) MNTs AMO AMO input required.
confirmation
(01.00) HR AMO AMO input required.
No FOPE input
(15) MNTs Flight Dispatch
Required.
FOPE input required

during normal
(01.30) HR Flight Dispatch
MEL Restriction working hours of
Acceptance weekdays.
FOPE input required

during out of normal
(02.00) HR Flight Dispatch
working hours and
weekends.
SWAP acceptance (00:05) MNTs IOCC
IOCC confirms
Marketing Marketing
marketing suitability
suitability (15:00) MNTs (JED/RUH/DMM)
with all concerned
confirmation &IOCC
stations.
Flight Crew Crew Scheduling & If standby crew is

(15:00) MNTs
availability IOCC Crew Control available

6-0 MAINTENANCE
POLICIES (6-20)
GENERAL 10 JAN 21
(GMM)
confirmation Crew Scheduling & No standby crew

(01:00) HR
IOCC Crew Control available
6.13 Marketing Suitability: aircraft ability to accommodate actual passenger load/cargo

requirements.
6.14 MKTR: Marketing Requirements: used in Email messages during notification, to

identify any aircraft Swap or Substitution that takes place at Marketing request to
Avoid flight delays resulting from aircraft late arrival.
6.15 Technically Suitable Aircraft: An aircraft that is airworthy with no restrictions that
prevent it from operating the intended flight.
6.16 Identical Aircraft: Aircraft of the same type with identical cabin seating configuration.
6.17 OPSR: Operational Requirements: used in Email messages during notification to
identify any aircraft Swap or Substitution that takes place for operational reasons,
such as:
6.17.1 Coverage for VIP Flight(s).
6.17.2 Flight Crew request to operate flight with specific aircraft not originally
assigned to operate the subject flight.
6.17.3 Insufficient Turnaround Time.
6.17.4 Inability to utilize specific Aircraft on certain routes, due to temperature and
/or payload restriction.
6.17.5 Operational restrictions imposed by SV on specific MEL items (e.g. MEL

item that is considered NO GO such as Thrust Reversers, Body Gear Steering,
APU, etc.).
6.18 Notification Email: Email message sent by IOCC to ensure that all concerned
departments are fully aware of the Aircraft Swap or Substitution action. Notification
takes place after Aircraft Swap or Substitution acceptance by IOCC.
6.19 Notification Time: The total time required to notify all concerned departments about
Aircraft Swap or Substitution.
7.0 PROCESS:

6-0 MAINTENANCE
POLICIES (6-20)
GENERAL 10 JAN 21
(GMM)
7.1.1 Ensure aircraft swap/substitution process is carried-out as per as per DPM 6-

20.
7.1.2 Confirm aircraft technical suitability to SVT MCC for swap/substitution

process.
7.2.1 Ensure all swap/substitution process is carried-out as per DPM procedures and
within the standard approved times.
7.2.2 Routing aircrafts to meet the weekly plan maintenance and confirm plan with
IOCC.
8.0 PROCEDURES:
*****

6-0 MAINTENANCE
POLICIES (6-20)
GENERAL 10 JAN 21
(GMM)

6-0 RESERVED
(6-21)
GENERAL 10 JAN 21
(GMM)
6-21 RESERVED
*****

6-0 RESERVED
(6-21)
GENERAL 10 JAN 21
(GMM)

6-0 MAINTENANCE
POLICIES (6-22)
GENERAL 01 OCT 13
MAINTENANCE MANUAL
REV. ORIGINAL
(GMM)
6-22 RESERVED
*****

6-0 MAINTENANCE
POLICIES (6-22)
GENERAL 01 OCT 13
MAINTENANCE MANUAL
REV. ORIGINAL
(GMM)

6-0 MAINTENANCE
POLICIES (6-23)
GENERAL 10 JAN 21
(GMM)
6-23 STANDARD MAINTENANCE PRACTICES
1.0 PURPOSE
To describe the policies and processes for performing Maintenance on the aircraft by the
applicable Approved Maintenance Organizations (AMO) to use and apply AMM Chapter 20
(Standard Practice Procedures).
2.0 POLICY:
2.2 That the requirements of this GMM Chapter are incorporated in the AMO’s affected
manuals.
2.3 To document and comply with the standard practices detailed in paragraph 6.0 -
Definitions.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
 Applicable Aircraft Maintenance manuals (AMM)

 Technical Services Safety Manual (TSSM)
 Aircraft Wiring Diagram (AWD)
6.0 DEFINITIONS:
6.1 Standard Maintenance Practices - Standard maintenance practices that:
6-23 STANDARD MAINTENANCE PRACTICES PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-23)
GENERAL 10 JAN 21
(GMM)
6.1.1 Are applicable to a number of GMM processes and can be included in this
process to prevent repetition. Reference to the procedures required by this
GMM process will be made in each AMO’s organization’s applicable manuals/
procedures.
6.1.2 Are not applicable to any GMM process and do not warrant the development of
a specific chapter.
7.0 PROCESS:
7.1.1 Perform periodic walk-around checks to ensure:
a. Wheel chucks in place

b. Aircraft is grounded
c. All safety pins and locks streamers installed
d. Static port & pitots prop installed
e. All equipment and stands are clear of aircraft and locked
f. Filing request for rectification form SV 870-08-14 R0 (if applicable)
7.1.2 Perform aircraft spot check to ensure cabin comfort, Saudia image and safety.
7.1.3 Perform facility spot check to ensure complying with form SV 856-04
(Environment, Ventilation, Lightening… etc.)
7.2 The approved maintenance organization (AMO) shall:
7.2.1 Ensures that all personnel are aware of SVA’s safety program and mandated
procedures.
7.2.2 Monitor employees to ensure compliance of SVA’s safety program and

mandated procedures.
7.2.3 Maintenance Production Control shall update applicable database system.
7.2.4 Maintenance Production Control shall update applicable database system.
7.2.5 Performs maintenance on SV aircraft IAW AMM Chapter 20 (Standard

Maintenance Practice Procedures).

6-0 MAINTENANCE
POLICIES (6-23)
GENERAL 10 JAN 21
(GMM)
8.0 PROCEDURES:
8.1 Refer to DPM 6-23
*****

6-0 MAINTENANCE
POLICIES (6-23)
GENERAL 10 JAN 21
(GMM)

6-0 MAINTENANCE
POLICIES (6-24)
GENERAL 10 JAN 21
(GMM)
6-24 AIRCRAFT UNSERVICEABLE PARTS HANDLING
1.0 PURPOSE:
To describe the policies and process for handling SV Assets Aircraft Unserviceable Components.
2.0 POLICY:
owner.
2.2 The requirements of this GMM chapter / section shall be adhere to by all personnel
2.3 That the requirements of this GMM chapter/ section are incorporated in the Approved
Maintenance Organization (AMO)’s affected Manuals.
2.4 To route unserviceable aircraft parts to Materials Management.
3.0 PROCESS OWNER:
The owner of this process is SVT Maintenance Support Process (MSP).
4.0 APPLICABILITY:

 ATA 300
 IOSA MNT 1.7.1.
6.0 DEFINITIONS:
6.1 SV ASSETS: Referring to Technical Service Agreement between SAUDI ARABIAN

AIRLINE & SAEI which stated that SV owned.
6-24 AIRCRAFT UNSERVICEABLE PARTS HANDLING PAGE 1 OF 2

6-0 MAINTENANCE
POLICIES (6-24)
GENERAL 10 JAN 21
(GMM)
6.2 AMO: Authorized Maintenance Organization.
7.0 PROCESS:
7.1.1 Remove unserviceable LRUs and /or NHAs per AMM / Maintenance Task Card
and route to applicable repair shop/station, and ensure the following:
a. Before routing the unserviceable item:
(1) The component is suitably preserved, secured and covered as defined in

the AMM.
(2) The component is preserved, when required, IAW the AMM.
(3) The serviceable portion of the control tag, has been removed and
attached to the document detailing the work accomplished.
(4) The completed unserviceable portion is attached to the component.
(5) Attached additional documentation required by the applicable SV GMM

Chapter to the unserviceable component.
b. Route unserviceable parts to the local parts store in a timely manner.
c. Inform logistics personnel of additional shipping instructions.
7.1.2 Route repaired components to applicable department.
7.1.3 Maintain records documenting its removal and installation.
7.1.4 Report any suspected unapproved parts in accordance with GMM 7-7.
7.2 SVT Maintenance Support Process (MSP) shall ensure the AMO handles aircraft
unserviceable parts IAW GMM 6-24 policies and procedures.
8.0 PROCEDURES:

*****
6-24 AIRCRAFT UNSERVICEABLE PARTS HANDLING PAGE 2 OF 2

6-0 MAINTENANCE
POLICIES (6-25)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6-25 SPARE PARTS HANDLING AT OUT STATIONS
1.0 PURPOSE:
To describe the policies and processes to handle Saudi Arabian Airline spare parts at Out
Stations.
2.0 POLICY:
Owner.
affected departments.
2.3 To store aircraft and non-aircraft parts separately to prevent inadvertent mixing.
2.4 To inspect and document aircraft portable, fixed and medical Oxygen bottles before
they are sent for overhaul to an external vendor by DMM and RUH.
2.5 To use containers conforming to ATA 300 to ship and store aircraft spare parts.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 IATA Dangerous Goods Regulations, as revised

 Materials Management Manual
6.0 DEFINITIONS:
Outstations – All Saudi Arabian Airlines stations excluding Jeddah.
6-25 SPARE PARTS HANDLING AT OUT STATIONS PAGE 1 OF 2

6-0 MAINTENANCE
POLICIES (6-25)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
7.0 PROCESS:
7.1.1 Provide best practices of spare parts handling at out-stations IAW SAUDIA
policies of this chapter and GMM 6-25 Spare Parts Handling at Out-Stations.
7.1.2 Provide aircraft spare parts to maintain out-station stock allocation based on
SAUDIA fleet operation and parts/materials demand study.
7.1.3 Document, track and update AMOS for parts/materials location and
availability.
7.1.4 Maintain all aircraft parts/ material storage facilities IAW GACA and EASA
regulations.
7.1.5 Regulate, control and audit spare parts handling at out-station process and
procedure.
7.1.6 Regulate, control and audit incoming spare parts/materials inspection process.
7.1.7 Monitor and control shelf life of applicable parts IAW GMM 7-7.
7.1.8 Maintain station stock allocation.
7.1.9 Segregate and store aircraft spare parts from non-aircraft spare parts.
7.1.10 Handle unserviceable aircraft spare parts IAW policy.
7.1.11 Perform Outgoing Inspection on O2 bottles when sent to external vendors.
7.1.12 Perform Receiving Inspection on O2 bottles when received from external

vendors.
7.2.1 Ensure Spare Parts at Out-Stations are handled IAW SAUDIA policies and
procedures.
8.0 PROCEDURES:
*****
6-25 SPARE PARTS HANDLING AT OUT STATIONS PAGE 2 OF 2

6-0 MAINTENANCE
POLICIES (6-26)
GENERAL 10 JAN 21
(GMM)
6-26 ADDITIONAL CREW MEMBER (ACM) MOVEMENT
1.0 PURPOSE:
To describe the policies and process for requesting ACM status authorization for Technical
Services/Approved Maintenance Organization (AMO) staff.
2.0 POLICY:
process owner.
adhered to by all affected departments.
2.3 To move Maintenance staff as ACMs on priority basis in order to ensure availability
of effective technical support for SV fleet at all times.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
4.1 All SV Technical Services Departments

 Ground Operation Procedure Manual (GOPM)

 Flight Operation Procedure Manual (FOPM)
6.0 DEFINITIONS:
6.1 ACM: Additional Crew Member authorized by Flight Operations (FO).
6.2 The following may be declared as ACM:
6-26 ADDITIONAL CREW MEMBER (ACM) MOVEMENT PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-26)
GENERAL 10 JAN 21
(GMM)
6.2.1 Flight Mechanic.
6.2.2 AMO staff sent from any SV station to A.O.G. station, for recovery and/or
investigation purposes.
6.2.3 AMO / SV staff required to be on board a specific aircraft during flight for
system observation / evaluation purposes.
6.2.4 SVA Staff from any SV station for station Spot Check, Surveillance, or
Monitor.
6.3 ACM status application: Is an Email message sent to MCC by the applicable AMO
departments containing the following information:
6.3.1 Justification of the ACM request.
6.3.2 ACM destination/flight number.
6.3.3 ACM name, pay roll number (PRN), job title and nationality.
6.4 ACM Status Authorization Request: Email message sent by SVT MCC to the
concerned departments within Flight operation and/or MKTG.
6.5 Affected Station: Station or series of stations to be visited by the ACM.
7.0 PROCESS:
7.1.1 Applicable departments to send ACM request (Email) to SVT MCC duty
manager with following details:
a. Name of person.
b. Payroll number.
c. Nationality.
d. Specialty.
e. Reason for ACM.
Note: Copy of passport, ram pass, fight mechanic ID, and national ID/Iqama, are
also required to process many ACM requests.
7.1.2 Ensure proper utilization of ACM authorization.
7.1.3 Upon receiving ACM status authorization, coordinate with all ACM
personnel to proceed as planned/required.

6-0 MAINTENANCE
POLICIES (6-26)
GENERAL 10 JAN 21
(GMM)
Note: Except for test flight, all boarding of ACMs holders must be through crew
check-in counters. No direct boarding from RAMP area and should be
registered in crew scheduled roaster.
7.2 SV Technical Services Shall:
7.2.1 Ensure ACM status application validity and, as appropriate, coordinates with
FO/IOCC/GO in order to obtain the required ACM status authorization.
7.2.2 Applicable departments ensure proper utilization of ACM Status

Authorization.
7.2.3 As appropriate, SVT MCC coordinate AMO/SV staff ACM movement on

board other airlines.
8.0 PROCEDURES:
*****

6-0 MAINTENANCE
POLICIES (6-26)
GENERAL 10 JAN 21
(GMM)

6-0 MAINTENANCE
POLICIES (6-27)
GENERAL 10 JAN 21
(GMM)
6-27 FLIGHT MECHANICS
1.0 PURPOSE:
To describe the policies and processes for the selection and utilization of Flight Mechanics.
2.0 POLICY:
owner.
adhered to by all affected departments.
2.3 To assign qualified aircraft technicians to provide technical support for Saudi Arabian
Airlines aircraft operating to unmanned stations.
2.4 That the Flight Mechanic must hold SV Crew ID.
2.5 That Flight Mechanic shall not board his operating flight from the ramp area.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 GACAR Parts 121.101 and 121.151.

 SV Management Policy and Procedure Manual (MP&P).
6-27 FLIGHT MECHANICS PAGE 1 OF 6

6-0 MAINTENANCE
POLICIES (6-27)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 Flight Mechanic - A qualified aircraft technician who holds the required GACA
authorizations and crew ID. The Flight Mechanic:
6.1.1 Is responsible to ensure the assigned aircraft is correctly maintained IAW

Saudi Arabian Airlines manual system.
6.1.2 Provides technical support, such as aircraft fuelling, WAC, ISC/Weekly/Ramp

Checks and basic trouble shooting at un-manned stations, stations that lack
personnel holding the required qualifications, and all VIP flights from the time
the aircraft leaves the Base station, until the aircraft returns to an In-Kingdom
station capable of handling the aircraft.
6.1.3 When needed, requests technical assistance from:
a. The Senior maintenance representative at manned stations.
Note: Technical assistance is provided on a priority basis for all VIP flights,
reference GMM Chapter 6 - 28. In the cases of third party contractor or
airline, the third party contractor or the airlines mechanic will perform
the required maintenance task, the task will be supervised and approved
by certified Flight Mechanic.
b. A third-party contractor or airline at un-manned stations.
6.2 Qualified Aircraft Technician - is the one who holds GACA certificate with the
following minimum authorization requirements:
6.2.1 Airframe & Power Plant (A&P) coverage -
6.2.2 Avionics (AV) coverage -
Note: Additional certification authorizations are required when handling VIP flights
IAW GMM 6-28
6.3 Flight Mechanic Supervisor - The person designated to handle and assign Flight
Mechanics at a station.
6.4 Non-scheduled flight - Any Saudi Arabian Airlines flight not included in the OGS,
either as published or as amended by a System Advisory circular (Such as Extra
Section Flights, Hajj Flights, Teacher Movement Flights etc.).

6-0 MAINTENANCE
POLICIES (6-27)
GENERAL 10 JAN 21
(GMM)
6.5 Flight Mechanic Time Log and Report - A report detailing the Flight Mechanic duty
time, Layover time, block time, maintenance actions complied with and delays
regardless of reason.
6.6 Flight Requirement Email message - A message sent by SVT Maintenance Control
Center (MCC) informing Flight Mechanic Supervisors/on Duty maintenance
representative and other applicable organizations of a flight requiring a Flight
Mechanic.
SUBJ: FLIGHT MECHANIC REQUEST / NOTIFICATION EMAIL.
ATN: FLIGHT MECHANIC SUPERVISOR / FKT SUPERVISOR
AA: Flight Number and Date e.g. SV3099 / 12 AUG 98
BB: Estimated Time Of Departure e.g. 2100Z
CC: Flight Routing e.g. JED / RUH / DMM
DD: FKT requirement, if any e.g. JEDJJ TO PROVIDE FKT
EE: Additional text / instructions when required
REGARDS
ATM / (Enter name)
MAINTENANCE CONTROL CENTER
6.7 Base Station - The station to which the Flight Mechanic is originally assigned and
from which a pairing starts and finishes.
6.8 Pairing - A combination of flights, deadhead legs and/or other ground duties which
start and finish at the Flight Mechanics base station.
6.9 Block time - The time the aircraft leaves the stand for the purpose of flight until it
arrives back on stand again (block-out to block-in).
6.10 Official General Schedule (OGS) - Saudi Arabian Airlines' operational timetable of
approved scheduled services.

6-0 MAINTENANCE
POLICIES (6-27)
GENERAL 10 JAN 21
(GMM)
6.11 System Advisory Circular - A message, usually an Email, which amends the OGS,
and which will become part of the OGS once the effective date of the circular has
been reached.
6.12 Semi-automated Business Research Environment (SABRE) - SV computer system

used to control crew scheduling, and other Flight Operations functions.
6.13 Emergencies - Are situations or circumstances as defined in MP&P manual which

occur to the Flight Mechanic, resulting in his inability to continue performing his
assigned duties as a Flight Mechanic.
7.0 PROCESS:
7.1.1 Review the OGS, SABRE, and system advisory circulate to prepare the
monthly flight mechanic flight schedule.
7.1.2 Provide flight mechanics coverage for additional, substituted, and VIP flights.
7.1.3 Contact SVT MCC for any technical validation of the new initial items
(MEL/CDL).
Note: On receipt of the technical validation by SVT MCC, complete the “ACTION”
by entering “REMOTE VALIDATION MCC”, add MALAC number of the
validator in aircraft logbook.
7.1.4 For delayed flights, send an email “Delay Report Message” to SVT MCC
Duty Manager and copy all concerns.
7.1.5 Carry the following documents: Fuel sheets, WAC JIC, and sign off TSV
applicable to the aircraft type. Also carry tools box and “INOP” placards.
7.1.6 Ensure FAK is loaded for sectors which are required FAK and Handle as
required.
7.1.7 When required, Flight Mechanics shall coordinate with other airlines/agencies
for any technical assistance.
7.1.8 Report aircraft OOS to SVT MCC Duty Manager within 30 minutes from
flight departure by SATCOM or phone call then send email to SVT MCC
Duty Manager.
7.1.9 Promptly update SVT MCC Duty Manager of aircraft status every two hours
(if applicable).
7.1.10 Flight Mechanics shall wear the Airlines Official Uniform on duty only

6-0 MAINTENANCE
POLICIES (6-27)
GENERAL 10 JAN 21
(GMM)
7.1.11 Ensure flight mechanics have valid MALAC authorization, A-Number and
AWR on aircraft type and have Completed Aircraft De-icing and Anti-icing
Training if assigned to an airport where cold weather operations are expected.
7.1.12 Advise Flight mechanic(s) to report to duty 1.5 hours prior to flight departure.
7.1.13 Not communicate nor discuss technical matters with or in the presence of
passengers by any means.
7.1.14 Flight Mechanics must use the same boarding route as the flight crew via the
flight operation lounges/counters to arrive at and board the aircraft. NEVER
board an
7.1.15 Concerned Maintenance/Flight Mechanic Management must fully brief
assigned flight mechanics on assigned VIP aircraft and flight information.
Note: All VIP flights involving international and/or unmanned domestic routing
must have GACA license two qualified flight mechanics (A&P holding
AWR/Run-up & taxi and avionics technician holding CAT II as applicable to
aircraft type) on board despite of intended stations capabilities and/or
qualifications.
7.1.16 For VIP flights Remaining Over Night (RON), Flight Mechanics must report
to SVT MCC and station maintenance on duty their intended place of
accommodation/ residence and available contacts (Phone/fax/E-Mail, etc.).
7.2 SV Flight Operations, IAW their policies and procedures:
7.2.1 Enter Flight Mechanic personal and flight details into applicable system.
7.2.2 Provide boarding passes.
7.3 IOCC inform SVT MCC of changes to the OGS schedule IAW their policies and
procedures.
7.4.1 Coordinate with SVT CI in case of OTMA is required for unmanned stations.
7.4.2 Provide technical support to Flight Mechanics calling for technical advice at
unmanned stations.
7.4.3 Provide technical validation to Flight Mechanics for initial deferred

maintenance items (MEL/CDL).

6-0 MAINTENANCE
POLICIES (6-27)
GENERAL 10 JAN 21
(GMM)
8.0 PROCEDURES:
*****

6.0 MAINTENANCE
POLICIES (6-28)
GENERAL 10 JAN 21
(GMM)
6-28 VIP FLIGHT AIRCRAFT HANDLING
1.0 PURPOSE:
To set the policies and process for VIP flight aircraft selection, assignment and handling.
2.0 POLICY:
process owner.
affected departments.
2.3 To handle VIP flights as a priority that may only be superseded by an aircraft/flight
emergency situation handling.
2.4 That Aircraft Control assigns Primary aircraft and targeted/assigned Back-up aircraft
to each VIP Flight.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
4.1 Integrated Operations Control Center (IOCC)

 Protocol Guide for VIP and Royal Escort Flights – As Revised.

 VIP Aircraft Approval Form.
6-28 VIP FLIGHT AIRCRAFT HANDLING PAGE 1 OF 4

6.0 MAINTENANCE
POLICIES (6-28)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 VIP Flight – A special Non-OGS flight that may require special handling, extreme
care and a sense of urgency from start to finish.
6.2 Primary aircraft – A first choice aircraft designated/assigned by MCC to operate the
VIP flight.
6.3 Backup Aircraft – An aircraft designated/targeted to replace the Primary Aircraft in

case of Primary aircraft goes OOS due to technical reasons.
6.4 Aircraft Assignment Message – An Email sent by MCC to all concerned departments
confirming the aircraft assignment and configuration.
6.5 Flight Mechanic – A qualified aircraft technician who holds GACA

authorization/Certification.
6.5.1 Is responsible to ensure the assigned aircraft is correctly maintained IAW

Saudi Arabian Airlines requirements.
6.5.2 Provides technical support, such as aircraft fuelling, WAC, ISC/Weekly/Ramp

Checks and basic trouble shooting, at un-manned stations, stations that lack
personnel holding the required qualifications and all VIP flights from the time
the aircraft leaves the flight originating station, until the aircraft returns to an
In-Kingdom station capable of handling the aircraft.
6.5.3 When needed, requests technical assistance from:
a. The senior maintenance representative at manned stations.
Note: Technical assistance is provided on a priority basis for all VIP

flights.
b. A third-party contractor or airline at un-manned stations.
6.6 Qualified – An aircraft technician holding GACA License/Certificate. The minimum

authorizations required are:
6.6.1 A GACA License holder with one of the following qualifications:
a. A&P technicians hold Airworthy Release Authorization (AWR) and Run-

up & Taxi.

6.0 MAINTENANCE
POLICIES (6-28)
GENERAL 10 JAN 21
(GMM)
b. Avionics technicians holding CAT II as applicable to aircraft type.
6.7 VIP Flight Set-Up message – An Email message sent by IOCC/VIP Section MCC and
other concerned departments, containing essential information about the intended VIP
flight, date, times, required Cabin Configuration Change and routing.
7.0 PROCESS:
7.1 VIP Flight Set-Up request receive by Email message from ROFCC/IOCC to SVT
MCC and all concerned departments, request must contain essential information about
the intended VIP flight, flight number, date, times, routing, type of aircraft, required
Cabin Configuration Change (if any) … etc.
7.2.1 Initiate VIP Aircraft evaluation process within 24 hours prior VIP flights
scheduled departure.
Note: For short notice or urgent VIP Flight Setup E-mail received 03 hours or less
from ETD, Aircraft evaluation process must take place as soon as setup E-mail
is received from ROFCC/IOCC.
7.2.2 Ensure Assigned aircraft is MEL/CDL/Restrictions free (Ref. VIP &ROYAL

ESCORT FLIGHTS MANUAL).
7.3.1 Ensure completion of assigned work package including special configurations

/ special VIP requests as planned.
7.3.2 Provide technical assist on a priority basis for all VIP flights.
7.3.3 Assign GACA license qualified Flight Mechanics (A&P holding AWR/Run-
up & taxi and avionics Technician holding CAT II as applicable to Aircraft
type) for the intended VIP flights.
7.3.4 Arrange with Concerned line station Stores / Progress group for the required
Flight KIT.
7.3.5 Concerned AMO / Flight Mechanic Management must fully brief flight
mechanics on the assigned VIP aircraft and flight information.

6.0 MAINTENANCE
POLICIES (6-28)
GENERAL 10 JAN 21
(GMM)
7.3.6 In addition to the F/M responsibilities as defined per DPM 6-27, flight
mechanics shall:
a Report to duty at least (02) hours prior to the departure of the VIP flight
for all VIP Flights departing from main stations (JED / RUH / DMM).
b Report to duty at least (04) hours prior to the departure of the VIP flight
for all VIP Flights departing from all stations other than JED / RUH /
DMM.
c Receive full briefing on aircraft technical suitability and/or flight
information from AMO/SM Duty Manager and/or Assigned Flight
Mechanic Supervisor.
d Review assigned VIP aircraft logbooks, MEL/CDLs/NEF, etc.
e Report any maintenance findings/discrepancies to concerned AMO
maintenance duty manager and SV MCC Duty Manage.
f On completion of the arrival walk around check, immediately report to SV
MCC, AMO maintenance duty manager and/or SV agent any changes to
aircraft technical status using Email/FAX/appropriate aircraft
communication systems (VHF/HF/SAT COM/ACARS, etc..).
g For VIP flights remaining overnight (RON), report to SV MCC duty
manager and SV agent the available means to maintain contacts
(Phone/fax/ e-mail, etc.).
h Maintain contact with Flight crew (Captain).
7.3.7 Ensures restoration of aircraft cabin to normal configuration upon VIP flight
termination in ref to AMOS Work package and to send Email to SVT MCC
LMP of accomplishment.
7.3.8 Provides additional technical aircraft/flight information upon requested by

SVT MCC/Manager Flight Mechanics Supervisor.
8.0 PROCEDURES:
*****

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
6-29 INSPECTION TASKS HANDLING
1.0 PURPOSE:
To describe the policies, processes and procedures for handling Inspection Tasks on Saudi
Arabian Airlines aircraft.
2.0 POLICY:
2.3 That only SVT Chief Inspector (CI) creates and updates the Required Inspection Items
(RII) list.
2.4 That only authorized Inspectors by the SVT CI shall perform RII on SV aircraft.
2.5 That acceptance or rejection of RII shall be based on approved and/or accepted data
reference.
2.6 That INSP perform/document the inspection task(s) on SV aircraft, IAW the applicable
manuals references.
2.7 SVT CI may establish and direct for inspection techniques and procedures when needed
or decided by him.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

6-29 Inspection Tasks Handling & RII List Page 1 of 14

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
 GACAR Parts 43, 121.143, 121.683 ,121.687, and 145.

 Saudi Arabian Airlines Inspection Philosophy and Criteria.
 SV Technical request for action form (RFA SVM 870-08-14-R0)
 Maintenance Personnel Authorization form (Inspection) (form #SV 850-01-15)
 IOSA MNT 4.11.1
6.0 DEFINITIONS:
6.1 Authorized Inspector: A person who is appropriately certified, properly trained, and
qualified by AMO then authorized by SVT Chief Inspector (CI) to perform Required
Inspection Items (RII) on SV aircrafts, within the limits of his SV Inspection
Authorization.
6.2 Inspection - is an examination of an item against a specific standard.
6.3 Detailed Visual Inspection (DVI) – is a careful visual examination of specified

assembly, area or installation and shall be conducted by properly trained and authorized
technical personnel. This inspection uses strong lighting concentration and the
necessary inspection aids such as mirrors, magnifying glass, measuring tools, etc., to
find mechanical and structural defects. Surface cleaning is necessary. It may also be
necessary to get more access and use disassembly procedures.
6.4 Special Detailed Inspection (SDI) - is an intensive check of a specified location, similar
to DVI using Non Destructive Inspection (NDT) techniques such as dye penetrant or
high powered magnification. This type of inspection shall be conducted by properly
trained, qualified, certified and authorized personnel.
6.5 General Visual Inspection (GVI) – Is a naked-eye examination to identify conditions

that are clearly unsatisfactory. This type of inspection shall be conducted by properly
trained and authorized technical personnel.
6.6 Inspection Standard - refers to a criterion in accepting or rejecting an item/task. This

criterion is based on one or more of the following sources:
6.6.1 Engineering Authorizations (EA)

6.6.2 Engineering Directives (ED)
6.6.3 Engineering Orders (EO)
6.6.4 Engineering Repairs (ER)
6.6.5 Approved/Accepted data IAW GMM.

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
6.7 "Dual Inspection" - Is an examination and verification of an RII item by two qualified
Inspectors, and is applicable to flight control cables and engine control cables with
regard to routing and final security only.
6.8 Required Inspection Item (RII) - is an item/task which if not performed properly or if
improper parts/materials are used, could result in a failure, malfunction or defect which
could endanger the safe operation of the aircraft. It is a mandated inspection task that
must be accomplished by an appropriately certificated, properly trained, qualified, and
authorized person. In addition, the person performing inspections on RIIs must not have
accomplished or performed any of the maintenance tasks on the item that is to be
inspected.
Note: RII cannot be deferred and must be worked-off/completed.
6.9 “O.K. To Install” - An inspection requirement of the location and surrounding areas
Accomplished prior to installing a serviceable component or a repair of a primary
structure element to ensure all discrepancies are cleared prior to installation of a
component/part, and to ensure a component/part is visually inspected for obvious
damages or defects, appropriate part number used with approved documentation (as
applicable).
6.10 Inspection Override - is a method by which higher authority level inspection personnel
reverse / countermand the decision of a subordinate inspector.
6.11 Buy back - is a re-inspection of a previously rejected RII.
6.12 Inspection Item (II) - an item/task which must be examined routinely by an authorized
inspector/designated inspector, excluding tasks on In-Service Check (ISC), Walk
around Check and Weekly Check.
6.12.1 Inspection items include the routine examination of the items in the RII list.
6.12.2 Engineering Authorization (EA) issued by Engineering is an INSP function as

follows:
a. Verification of EA’s description of the problem.
b. Inspection/Acceptance of conditions/restrictions mentioned in the EA such

as repeat inspection, MEL “M” procedure.
6.13 Inspection Tasks - are items or tasks which require to be inspected. The inspection tasks
include the following:
6.13.1 Required Inspection Items (RIIs).

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
6.13.2 Inspection Items (IIs).
6.14 Inspector - is an inspector or a designated inspector, or a special inspector who is

authorized by SVT Chief Inspector to perform inspections (e.g. preliminary/in-
process/final/ special detailed inspection/Call-Back/Buy-Back) within the limits of his
Inspection Authorization.
6.14.1 A designated or delegated inspector is a maintenance person, designated/

delegated by SVT Chief Inspector to perform inspections and the duties of an
inspector.
6.14.2 A special inspector is maintenance personnel who are given a special Inspection
Authorization to do inspection(s) on a one-time basis only. He performs
inspections and the duties of an inspector based on the authorization issued to
him. When exercising the privileges of an inspector.
6.15 Work Controller - refers to the applicable organization from whom the work package
is initiated and controlled.
6.16 “O.K. To Close”, an inspection accomplished prior to the close-up of an area, for any
obvious damage and that the area is secure, clear of all tools or loose hardware etc.
Note: Inspection will be called only when the area is ready for immediate closure. The
mechanic closing any area remains equally responsible for the security and clearance
of the area specially fuel tanks close up.
6.17 “Final Inspection”, An inspection to be accomplished after the completion of all related
tasks and maximum 10 days prior aircraft’s RTS to ensure that:
a. No obvious abnormalities.
b. No obvious damage or corrosion.
c. All plates/panels/doors are properly secured.
d. All emergency equipment exist (as per emergency equipment chart) and secured
in place.
e. All warning tags, straps, safety pins, locks or covers are removed. (AML entry to
be generated if required to be remained/installed)
f. All used tools/material removed.
g. Area is fully clean.
Note: conducted final inspection at a date more than 10 days prior aircraft’s RTS is
considered invalid and shall be Re-performed.

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
6.18 RFA (SVM 870-08-14-R0), Request for action form raised by SVT Aircraft Inspectors
/Base Maintenance Planning & Control / Maintenance Control Center representatives
during spot checks or walk around check requesting a malfunction rectification.
Note: All raised RFAs by SVT Aircraft Inspector shall be treated as Inspection Call
Back by AMO Inspection.
7.0 PROCESS:
7.1 SVT Chief Inspector creates and updates the Required Inspection Items (RII) list.
7.2 SVT Chief Inspector authorize AMO inspectors to perform RII on SV aircraft.
7.3 SVT Aircraft Continuous Airworthiness Management (ACAM), Aircraft Reliability

Engineering (ARE), Aircraft Engineering Support (AES) and Base Maintenance
Planning & Control (BMP&C) identify the Required Inspection Items (RII) on the
applicable task cards and/or engineering documents (NRC, Logbook, MTC, TSV forms,
Engineering Documents) IAW GMM 6-29 (RII List).
Note: RIIs cannot be deferred and must be worked-off/completed.
7.4 Applicable organizations notify INSP of RII inspection requirements including all EAs
issued against RII discrepancies.
7.5 AMO Maintenance production shall:
7.5.1 Rectify the reported discrepant items on the Non-Routine cards (work order)
and/or aircraft logbook as applicable.
7.5.2 Document all accomplished work.
7.5.3 Call INSP for RII task after rectification for verification/buy-off (as applicable).
7.6 AMO Inspection shall:
7.6.1 Perform RII on SV aircraft and document the inspection tasks IAW applicable
manuals references.
7.6.2 Indicate acceptance/ rejection on applicable document using stamp/

authorization number as applicable.
Note: An inspector with RII authorization on one aircraft type can perform any
inspection item tasks (II) on other aircraft types.

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
7.6.3 Prevent any person who performs any item of work from performing any
required inspection of that work.
7.6.4 Re-inspect (buy back) previously rejected Required inspection items.
7.6.5 Prevent any decision of an inspector, from being reversed by persons other than
higher authority level inspection.
7.6.6 Ensure continuity (completion) of work, when inspection tasks interrupted due
shift change or similar work interruption.
7.6.7 Record any inspection override and/or interruptions in the shift turn over log.
7.6.8 Ensure all required inspection are performed.
7.7 SVT inspection oversight/ monitor all inspection activities (RII/II) performed by AMO.
8.0 PROCEDURES:
8.1 Approved Maintenance Organization (AMO)’s Inspection:
8.1.1 Perform/document all inspection tasks.
8.1.2 Return the completed documentation to Work Controller.
8.1.3 Record any inspection override/interruption on the appropriate form (e.g. shift
turn over etc.).
8.2 AMO Production:
8.2.1 Correct the discrepant items.
8.2.2 Refer all inspection conflicts to INSP.
8.2.3 Document the work accomplished.
8.2.4 Handle the inspection task requirements
8.3 Inspection re-inspects the discrepant items. Then return tasks (accepted/rejected) to
work controller.
8.4 Work controller Return rejected discrepant task (after production rectification) to
inspection for buy-back.

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
8.5 SVT Aircraft Inspection (or SV Technical representative) will raise a request for action
(RFA) in case any discrepancies are found against SV aircraft, and ensure that all raised
RFAs are closed before the aircraft, released to service.
8.6 Work controller shall submit a work plan flow chart to SV Technical at the beginning
of the maintenance check and notify SV Technical in case of work plan change.
(Aircraft under “C” check and higher).
8.7 Work controllers shall provide a daily updated outstanding for accomplished/
remaining items. (Aircraft under “C” check and higher).
8.8 Work controller shall inform SVT Aircraft Inspection for costumer final product quality
inspection check after accomplishment of all areas final inspection. (Aircraft under “A”,
“C”, “D” and 20 months checks).
8.9 The SVT Chief Inspector (CI) shall approve and retain an updated list (roster) (form #
SV 850-01-15 as revised) for all personnel who are authorized to perform and conduct
a Required Inspection Item (RII) for Saudia aircraft. The list shall contain the following
data:
a. Name.
b. PRN/ Employ No.
c. GACA/ CAA License No.
d. Title.
e. Scope of work. (Type of aircraft)
f. Authorization Expiry Date.
Note: RII Authorization Expiration Date shall be reflected in individual inspection
authorization.
8.10 Required Inspection Items (RII) List:
The items listed below are considered RII when the systems Installation, rigging,
adjustment, disturbed for any reason to its mechanical input/output, including repair or
replacement.
NOTE: Inspector giving O.K to install for a component or a repair must be aircraft type
qualified.
8.10.1 FLIGHT CONTROLS (on aircraft) include the following:
a. Flight controls surfaces (primary or secondary) includes Ailerons,

Flaperons, Elevators, Rudders, Trailing Edge Flaps, Leading Edge Devices,
Spoilers, Stabilizers, Tabs and Balance panels.

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
b. Aileron, elevator/pitch and rudder artificial feel systems & components.
c. Rudder ratio or travel limiting systems & components.
d. Flap asymmetry and load limiting systems & components.
e. Mechanical control systems of all flight controls, including all control

cables and pulleys.
f. Flight controls input joy stick.
Note: Dual Inspection is required for flight control (Mechanical) cables

replacement in regards to routing and final security only.
8.10.2 POWERPLANTS - (on aircraft) including the following:
a. Fuel control systems, including all control cables and pulleys (engine &
aircraft side).
b. Engine Electronic Control (EEC)
c. Engine to pylon attachments.
d. Engine modules.
e. Compressor fan blade(s).
f. Airflow control systems.
g. Engine installation and test.
h. A320 HP duct installation.
i. Thrust reverser assembly (one or both halves), including all control cables
and pulleys (engine & aircraft side).
Note: Dual Inspection is required for engine control cables replacement

with regards to routing and final security only.
8.10.3 PYLONS (on aircraft):
a. Engine pylon installation.

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
b. Pneumatic ducts installation and leak check including pneumatic air

precooler inside the pylon only. (pylon & wing leading edge).
8.10.4 LANDING GEARS - (on aircraft) including the following:
a. Installation of all landing gear assemblies.
b. Landing gear extension and retraction systems including alternate/

emergency system. (All types of gears extension/retraction input levers
included)
c. Landing gear to aircraft attachments, bushings and bearings.
d. Shock strut inner/outer cylinder, including dynamic/static seals.
e. Truck/bogie beam and axle except brakes and tires.
f. Drag and side strut.
g. Walking beam.
h. Torsion link.
i. Retract actuator.
j. Lock assemblies.
k. Phasing or Sequence valve.
l. Control Module (selector valve).
m. Gear doors.
n. Steering control systems.
o. Position actuators/sensor/switches.
8.10.5 Essential Navigational system (on aircraft) including the following:
a. Installation and test of standby altimeter.
b. Installation and test of standby airspeed indicator (ASI).
c. Installation and test of two or more air data computers at the same time.

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
d. Standby compass and compass swing.
8.10.6 Aircraft fuel system components (on aircraft) for the following:
a. Any maintenance performed as repair, replacement, modification, or

alteration on aircraft fuel system parts and hardware inside, outside the fuel
tank or penetrated to the fuel tank such as fuel pipes, wires, wire harness,
bundle, conduit, electrostatic bonding jumper/strap, ground terminal,
connectors, clamps, brackets, bulkhead fitting, fillet/cap seal, etc. from fuel
quantity indicator, engine fuel pump and APU area to the fuel tank and
surrounded area including the hydraulic lines/wires inside the fuel tank or
penetrated to the fuel tank” (SFAR-88).
Note: Conductivity test shall be performed at any time a component,

structural part, fasteners, attached bolts, bracket, fuel tank access panel,
fuel/Hydraulic line or hardware installed inside or outside the fuel tanks as
defined in the applicable maintenance manual.
Cautions:
(1) Splices of any type, including crimp or solder type, shall not be allowed
on wires in the fuel tank or on wires inside conduits that are in the fuel
tank.
(2) Power Feeders above any fuel tank shall be maintained without splices.
Any needed repair splice needs to be implemented at a location at least
3 feet or 2 wire supports (whichever is further) from the fuel tank
boundaries.
(3) Safety wire, lock wire, safety cable, or cotter pins are not to be installed
inside the fuel tanks unless otherwise this practice is stated in the
applicable maintenance manuals.
b. Fuel tank, bladder, and wet wing close-up (integral tanks).
Note: Make sure that all fuel tank access panels surface treatments and
sealants, seals, O-rings and proper fastener types, materials, sizes, and
coatings are maintained as defined in the applicable AMM before ok to
install and installation of panels.
8.10.7 OTHERS:
a. Installation, adjustment, or rigging of pressurized doors and hatches,

including repair or installation of door pressure seals.

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
b. Cockpit windows.
c. Acceptance of Major Repairs and Major Alterations to aircraft, engines, as

defined in GMM Chapter 3-11 “Major Alterations & Major Repairs”.
d. Installation, disturbance or repair of any ducting/tubes and/or seals which

fall between pressurized and non-pressurized areas, a pressurization leak
check is required after installation. This pressurization physical leak check
including all entry/service doors/hatches/windows and all other
parts/components have the same concept.
Note:
The pressurization physical leak check will be RII when only the followings
are disturbed/removed/replaced:
 Cockpit windshields and windows including the associated pressure
seals.
 Passengers/main deck windows including the associated pressure
seals.
 All doors and hatches including scuff plates and the associated
pressure seal.
 Ducts and tubes falling between pressurized and unpressurized areas
including the associated pressure seals and grommets.
e. The repair, replacement or disturbance of any of the aircraft’s primary and

secondary structures members. (including primary and secondary flight
control surfaces).
f. Installation of winglet.
g. Installation of wing root area lightning protection straps and wire over braids
and shields (SFAR-88).
h. APU Assembly Replacement.
i. APU fuel systems components/parts.
j. Compliance of Airworthiness Directives & Critical Design Configuration

Control Limitation (CDCCL) requirement.
k. Tasks which are identified as Required Inspection Items by SV CI (or his

delegate) which could result in a failure causing extended aircraft downtime
to rectify, or high cost of repair, or return from flight/diversion.

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
l. Engine, APU, cargo, wheel-well, wing and compartment overheat detection

systems.
m. Outflow Valves, Safety Valves, Negative Valves and pressurization

controllers.
n. Installation, test and leak check of pitot-static systems including:
(1) Disturbance of quick disconnects of two or more systems during the

same ground time.
(2) Any single disturbance of quick disconnects on aircraft certified for

Reduced Vertical Separation Minimum (RVSM).
o. Ram Air Turbine System (RAT).
p. Engineering Authorization (EA) verification and acceptance when defect is

associated with aircraft’s airworthiness, safety or any structures or flight
controls surfaces damages.
q. Nose Radom Installation including “OK to install and Rigging/adjustment”:
(1) Nose Radom “OK to close” and close up post maintenance activities.
(2) Round edge seal replacement/repair. (Attached to Nose Radom and/or

aircraft side).
8.10.8 MISCELLANEOUS ITEMS:
a. All emergency, Safety and Evacuation systems. (Excluding life vests)
b. Crew and passenger oxygen systems. (Excluding the portable bottles)
c. Fire detection and extinguishing systems. (Excluding the portable bottles)
d. Cargo compartment fire containment.
e. Lavatory trash compartment fire containment.
f. Decompression blow-out panels in aircraft.
g. Evaluation of all structural and corrosive damages on aircraft structures,

flight control surfaces, engines and landing gears.

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)
h. Multiple wires splicing of 3 or more wires in one harness/bundle excluding

splices that are identified in the aircraft Manufacturer’s wiring diagram.
i. Repairs to aircraft secondary structures.
j. Smoke detection systems.
k. Conditional Inspection.
l. Cabin and passenger door windows.
m. Cockpit, Cabin Attendant, and passenger seats, seat belts and auto retract
operation.
n. Evaluation of all control cabin (cockpit) windshields and windows

damages/abnormalities.
o. Evaluation of all passenger cabin windows damages/abnormalities.
Note: The items listed in paragraph 8.10.8 may be performed by an Inspector

irrespective of aircraft type qualification, except evacuation system
adjustments and oxygen systems operational and functional test.
*****

6-0 MAINTENANCE
POLICIES (6-29)
GENERAL 05 AUG 21
MAINTENANCE MANUAL
REV. 03/TR.01
(GMM)

6-0 RESERVED
(6-30)
GENERAL 10 JAN 21
(GMM)
6-30 RESERVED
*****

6-0 RESERVED
(6-30)
GENERAL 10 JAN 21
(GMM)

6-0 MAINTENANCE
POLICIES (6-31)
GENERAL 10 JAN 21
(GMM)
6-31 COMPONENT CHANGE CARD
1.0 PURPOSE:
To describe the policies and process for handling routine and non-routine removal/installation of
Saudia’s aircraft components by using aircraft Component Change Cards (CCCs).
2.0 POLICY:
owner.
2.3 To use Non Routine Component Change Cards as follow:
2.3.1 For recording the scheduled removal and replacement of aircraft component,
except when a routine CCC exists for that particular component.
2.3.2 For recording the unscheduled removal and replacement of aircraft component
when either of the following situations exists:
a. The aircraft is out of service for scheduled maintenance.

b. A break in the continuity of work occurs.
c. The maintenance procedure requires inspection sign off at various stages.
d. Multiple skills are required.
2.4 To use Routine Component Change Card (RCCC) for the scheduled and unscheduled
removal and replacement of a specific component.
2.5 That CCCs reflect instructions for both maintenance and inspection, sign-off
accountability.
2.6 That the CCCs are developed in accordance with the current revisions of the
applicable aircraft/component maintenance documents and ATA iSpec 2200.
3.0 PROCESS OWNER:
The owner of this process is SVT Aircraft Continuous Airworthiness Management (ACAM)
6-31 COMPONENT CHANGE CARD PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-31)
GENERAL 10 JAN 21
(GMM)
4.0 APPLICABILITY:

 GACAR Parts 43.11, 43.17, 121.655, 121.683, and 121.699.

 Routine Component Change Card Form # (92-633)
 Non Routine Component Change Card Form # (67-214)
 Component Removal and Re-Installation Form # (94-656)
6.0 DEFINITIONS:
6.1 Routine Component Change Card (RCCC) - The document that contains detailed job
instructions for scheduled removal/installation of a specific component. It is primarily
used for the hard-time components but may also be used for other aircraft
components.
6.2 Non-routine Component Change Card - The document used for recording non-routine
removal/installation of aircraft components. This card does not contain job
instructions for the removal/installation of an aircraft component. It is primarily used
for unscheduled component changes but may also be used for the scheduled
component changes.
6.3 Component Removal & Re-installation Card - The document used for recording
removal and re-installation actions for the same component.
7.0 PROCESS:
7.1 The Approved Maintenance Organization (AMO) may:
7.1.1 Use CCCs for routine/non-routine removal/installation of aircraft components.
7.1.2 Comply with inspection requirements of CCCs.
7.1.3 Update applicable AMOS system.
7.2 SV Technical Services ensures the AMO handles routine and non-routine
removal/installation of SVA’s aircraft components by using aircraft Component
Change Cards (CCCs) IAW GMM 6-31 policies and procedures.

6-0 MAINTENANCE
POLICIES (6-31)
GENERAL 10 JAN 21
(GMM)
8.0 PROCEDURES:
8.1 Refer to DPM(s) 6-31
*****

6-0 MAINTENANCE
POLICIES (6-31)
GENERAL 10 JAN 21
(GMM)

6-0 MAINTENANCE
POLICIES (6-32)
GENERAL 10 JAN 21
(GMM)
6-32 AIRCRAFT PARTS NON-ROUTINE REPAIR (NRR) HANDLING
1.0 PURPOSE:
To describe the policies and processes for handling parts removed from the aircraft requiring
repair and to be routed back to the hangar for installation on an aircraft.
2.0 POLICY:
2.1 Not to deviate from this process without the expressed concurrence from the Process
Owner.
2.2 The requirements of this GMM chapter / section shall be adhered to by all personnel
2.3 That no part shall be removed from the aircraft to be sent to the shop and to be
returned to the aircraft until the shop confirms that it cannot be repaired ‘in-situ’.
(Parts such as filters and screen cleaning)
2.4 That only those parts which cannot be repaired on-wing or ‘in-situ’, should be
handled in accordance with (IAW) the NRR process.
2.5 That all parts removed from the aircraft under this process should be accompanied by
Non-Routine Card (NRC) and unserviceable tag.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
 GMM Manual.
6.0 DEFINITIONS:
6.1 NRR - Non-Routine Repair, a process to repair parts based on INSP findings.
6-32 AIRCRAFT PARTS NON-ROUTINE REPAIR (NRR) HANDLING PAGE 1 OF 2

6-0 MAINTENANCE
POLICIES (6-32)
GENERAL 10 JAN 21
(GMM)
7.0 PROCESS:
The Approved Maintenance Organization (AMO) shall:
7.1 Determine the parts requiring repair.
7.2 Confirm if the part can be repaired ‘on-wing’ or ‘in-situ’ or not.
7.2.1 If the part can be repaired on-wing or in-situ, AMO to perform the necessary
repair works.
7.2.2 If the part cannot be repaired in-situ, AMO to remove the part, route it to
Applicable Shop and advise the required target completion date.
7.3 Return repaired component with serviceable tag to concerned department for
installation.
8.0 PROCEDURES:
*****
6-32 AIRCRAFT PARTS NON-ROUTINE REPAIR (NRR) HANDLING PAGE 2 OF 2

6-0 MAINTENANCE
POLICIES (6-33)
GENERAL 10 JAN 21
(GMM)
6-33 PARTS SCRAPPING
1.0 PURPOSE:
To describe the policies and process for the disposal of parts and material scrapped by third
party repair agencies.
2.0 POLICY:
2.2 That the requirements of this GMM chapter / section shall be adhere to by all
2.3 That the parts which fall into one of the following categories will be scrapped:
2.3.1 Parts that are uneconomical to repair.
2.3.2 Parts that fall below Saudia's refit policy.
2.3.3 Parts for which no repair scheme or EOs available to extend their serviceable
life.
2.4 That the scrapped parts and material will be properly disposed of to eliminate
possibility of suspected unapproved parts/material being used on the Saudia aircraft
and ground equipment.
3.0 PROCESS OWNER:
The owner of this process is SVT Maintenance Support Processes (MSP).
4.0 APPLICABILITY:

4.2 SV Finance (FIN)
 N/A.
6-33 PARTS SCRAPPING PAGE 1 OF 2

6-0 MAINTENANCE
POLICIES (6-33)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 Scrapped Part - A part evaluated through the approved procedures, as unfit for further
use because of one or more reasons listed in Para 2.3, above.
7.0 PROCESS:
7.1 SVT Maintenance Support Processes (MSP) requests full technical report from the
AMO/third party repair agency for “Beyond Economical Repair” (BER) component
and to return it back.
7.2 SVT Aircraft Reliability Engineering (ARE) shall review all technical reports and
advise technical disposition.
7.3 SVT MSP notifies SV Fixed assists department to update on the scrap part
accordingly.
8.0 PROCEDURES:
*****
6-33 PARTS SCRAPPING PAGE 2 OF 2

6-0 MAINTENANCE
POLICIES (6-34)
GENERAL 10 JAN 21
(GMM)
6-34 PARTS ROBBING / SWAPPING
1.0 PURPOSE:
To describe the policies and processes of robbing serviceable parts from one aircraft in order
to service another aircraft in an AOG situation or swapping serviceable parts between two
aircraft for a certain indicated purpose.
2.0 POLICY:
2.3 To remove serviceable part from one aircraft or component to install it on another
aircraft or component under (parts shortage, stock depleted and minimize delay)
condition.
2.4 To swap serviceable interchangeable parts in the same aircraft different positions or to
swap serviceable interchangeable parts between two airworthy aircraft for a certain
required purpose.
2.5 To ensure the robbed part does not affect the aircraft that is under aircraft storage
program.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 IOSA MNT 2.3.2.
6-34 PARTS ROBBING / SWAPPING PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-34)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 Parts Robbing: Procedure to remove a serviceable part from one aircraft/Engine/APU
to repair another to prevent an AOG condition.
6.2 AOG: Aircraft on ground. The highest priority designation to process a requirement for
a spare part and/or maintenance action.
6.3 Parts Swapping: Procedure to remove and replace serviceable interchangeable parts
between different positions on the same aircraft or in between two different aircrafts.
6.4 STE: Short Term Escalation.
6.5 Donor Aircraft: The aircraft that the required part is robbed from.
6.6 Donor Component: The next higher assembly component that the required part is
robbed from.
6.7 Serviceable Part: A part within approved engineering tolerances and specified limits of
operation.
7.0 PROCESS:
7.1 For Parts Robbing, Approved Maintenance Organization (AMO) shall:
7.1.1 Confirm part physically not available in stock (MM) before any parts robbing
process.
7.1.2 provide material target date (MTD) for all not available parts before initiate part
robbing process.
7.1.3 Identify the component to be robbed in accordance with (IAW) the policy and
procedure.
7.1.4 Check affected part interchangeability and applicability.
7.1.5 Obtain approval from applicable SVT department for the robbing of required
part.
(1) SVT Maintenance Control Center (MCC) is the applicable department for
all line aircrafts Parts Robbing authorization (GM MCC).
(2) SVT Base Maintenance Planning & Control (BMP&C) is the applicable
department for all Base Aircrafts Parts Robbing authorization (GM
BMP&C).

6-0 MAINTENANCE
POLICIES (6-34)
GENERAL 10 JAN 21
(GMM)
7.1.6 Once approval for part robbing is granted, send technical query to concerned
technical department for robbing process.
7.1.7 Ensure that scheduled maintenance, operational test, and inspection checks are
performed and completed on the part to be robbed before removal.
7.1.8 Ensure DVI is performed on robbed parts for any abnormalities.
7.1.9 Ensure serviceable tag/label is signed by Inspector.
7.1.10 Ensure (OK to Install) is obtained from Inspection.
7.1.11 Ensure inspection to inspect full part’s replacement.
7.1.12 Document action with parts details (P/N, S/N, etc.) in the Aircraft Maintenance
Logbook (AML).
7.1.13 Update AMOS accordingly.
7.2 For Parts Swapping, Approved Maintenance Organization (AMO) shall:
7.2.1 Identify the aircraft and the parts to be swapped in accordance with (IAW) the
policy and procedure.
7.2.2 Check the required parts interchangeability and/or applicability.
7.2.3 Obtain approval from applicable SVT department for the swapping of required
part.
(1) SVT Maintenance Control Center (MCC) is the applicable department for
all line aircrafts Parts Swapping authorization (GM MCC).
(2) SVT Base Maintenance Planning & Control (BMP&C) is the applicable
department for all Base Aircrafts Parts Swapping authorization (GM
BMP&C).
7.2.4 Ensure that scheduled maintenance, operational test, and inspection checks are
performed and completed on the parts to be swapped before removal.
7.2.5 Ensure DVI is performed on swapped parts for any abnormalities.
7.2.6 Ensure serviceable tag/label is signed by Inspector.
7.2.7 Ensure (OK to Install) is obtained from Inspection.
7.2.8 Ensure inspection to inspect full part’s replacement.

6-0 MAINTENANCE
POLICIES (6-34)
GENERAL 10 JAN 21
(GMM)
7.2.9 Document action with parts details (P/N, S/N, etc.) in the generated (by SVT
planning) work orders for both parts/aircraft.
7.2.10 Update AMOS accordingly.
7.3.1 Ensure AMO adheres to SAUDIA policies and procedures when robbing parts
from one unit to service another.
7.3.2 Ensure Aircraft Maintenance Logbook entry is generated when Parts are robbed
from aircraft.
7.3.3 Ensure applicable workorders are generated when parts are swapped to control
parts swapping process.
7.3.4 Ensure parts interchangeability and applicability IAW SVA fleet aircrafts
manuals and engines manuals.
7.3.5 Ensure Parts meets Lease Aircraft requirements.
8.0 PROCEDURES:
*****

6-0 RESERVED
(6-35)
GENERAL 10 JAN 21
(GMM)
6-35 RESERVED
*****

6-0 RESERVED
(6-35)
GENERAL 10 JAN 21
(GMM)

6.0 MAINTENANCE
POLICIES (6-36)
GENERAL 10 JAN 21
(GMM)
6-36 DESIGNATED OPERATIONAL SPARE (DOS) AIRCRAFT
1.0 PURPOSE:
To establish policies and process that identifies Designated Operational Spare (DOS) Aircraft.
2.0 POLICY:
2.3 To assign an operational aircraft as a Designated Operational Spare (DOS).
2.4 To use the DOS to support the Official General Schedule (OGS).
2.5 Not to perform maintenance on the DOS without the concurrence of Integrated
Operation Control Center (IOCC).
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

 N/A.
6.0 DEFINITIONS:
6.1 DOS: A designated Operational spare aircraft that is defect-free, unassigned to any
flight, and designated by SVT MCC.
6-36 DESIGNATED OPERATIONAL SPARE (DOS) AIRCRAFT PAGE 1 OF 2

6.0 MAINTENANCE
POLICIES (6-36)
GENERAL 10 JAN 21
(GMM)
7.0 PROCESS:
7.1.1 Not to perform maintenance on the DOS without concurrence of SVT MCC.
7.1.2 Ensures DOS is operational ready at all the time.
7.1.3 Inform SVT MCC duty manager of any discrepancies on targeted DOS.
7.2.1 Assign DOS aircraft based on OGS requirements by IOCC.

7.2.2 Once DOS is finalized and confirmed, ensure very minimum and/or must
items only called out on targeted aircraft.
7.2.3 Affirm aircraft is reserved on SABRE MM system.
8.0 PROCEDURES:
*****
6-36 DESIGNATED OPERATIONAL SPARE (DOS) AIRCRAFT PAGE 2 OF 2

6-0 MAINTENANCE
POLICIES (6-37)
GENERAL 10 JAN 21
(GMM)
6-37 BOMB AND SECURITY THREAT HANDLING
1.0 PURPOSE:
To describe policies and processes to handle bomb and security threats against SAUDIA
property or aircraft.
2.0 POLICY:
2.3 To report bomb threats and suspect packages to the Airport Authorities Operations
Duty Manager.
2.4 That the pushback and towing operation of an aircraft under bomb threat is limited to
two persons.
2.5 To comply with the GACA approved or National Airport Authority Emergency
Operations Manual where applicable.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

6-37 BOMB AND SECURITY THREAT HANDLING PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-37)
GENERAL 10 JAN 21
(GMM)
 SAUDIA Corporate Crisis Management Manual (CCMM) – as revised.

 National Airport Emergency Operations Manuals – as revised.
 SAUDIA Corporate Aviation Security Manual – as revised.
6.0 DEFINITIONS:
6.1 Bomb Threat: An emergency condition in which SAUDIA property or aircraft is

identified as being endangered.
6.2 Suspect Package: A package that is considered to be suspicious. The package may
appear normal, such as a suitcase, but left unattended or in a location that is considered
abnormal or out of place. The package may consist of a container whose contents
cannot be determined without dismantling or opening. Packages that are suspect shall
not be handled by AMO employees.
7.0 PROCESS:
7.1 All applicable organizations shall report to the Airport Authorities Operations Duty
Manager:
a. Threats made against SAUDIA property or its aircraft.
b. Suspected packages.
7.2 AMO shall when notified by the concerned duty manager/ organization that an aircraft
is identified as being under bomb threat:
7.2.1 Notifies SVT Maintenance Control Centre (MCC) of the bomb threat.
7.2.2 Move the aircraft to the designated area under guidance of an airport follow-
me vehicle.
7.2.3 Open aircraft doors to provide airport security personnel access to the interior
of the aircraft.
7.3 SVT MCC shall activates the appropriate accident/incident notification list in
according to their process & procedures.

6-0 MAINTENANCE
POLICIES (6-37)
GENERAL 10 JAN 21
(GMM)
7.4 SVT Aircraft Maintenance Safety & Quality (AMS&Q) shall, when notified by MCC,
coordinate with SV Safety, Aviation Security & Quality (SASQ) for any necessary
actions.
7.5 AMO shall conduct a visual inspection of the interior and exterior of the aircraft after
release by Airport Operations duty manager.
8.0 PROCEDURE:
8.1 Refer to GMM 6-37.
*****

6-0 MAINTENANCE
POLICIES (6-37)
GENERAL 10 JAN 21
(GMM)

6-0 MAINTENANCE
POLICIES (6-38)
GENERAL 10 JAN 21
(GMM)
6-38 GACA OPERATIONS SPECIFICATIONS
1.0 PURPOSE:
To ensure all SV Maintenance personnel have ready access to relevant General Authority of Civil
Aviation (GACA) Operations Specifications (Ops Specs).
2.0 POLICY:
2.1 Not to deviate from the requirements of the GACA Ops Specs without prior permission
of GACA.
2.2 To assume responsibility of requesting, amending or adding Operations Specifications.
2.3 That the requirements of this chapter be incorporated into the affected manuals.
2.4 To ensure compliance with each operations specifications requirement.
3.0 PROCESS OWNER:
The owner of this process is the SVT Aircraft Maintenance Safety & Quality (AMS&Q).
4.0 APPLICABILITY:
4.1 All Technical Services Departments

 GACAR Parts 119.5, 119.35, 119.47, 119.49, 119.51 & 121.1561.

 GACA Ebook Volume 15, Chapter 3.
 SAUDIA – GACA 121 Operation Specifications Parts D and E, as revised.
6-38 GACA OPERATIONS SPECIFICATIONS PAGE 1 OF 2

6-0 MAINTENANCE
POLICIES (6-38)
GENERAL 10 JAN 21
(GMM)
6.0 DEFINITIONS:
6.1 Operations Specifications (OpsSpecs): A GACA issued and approved document that
translates GACA regulatory requirements into an understandable format tailored for
SAUDIA use.
7.0 PROCESS:
7.1 SVT Aircraft Maintenance Safety & Quality (AMS&Q) shall review the Operation
Specifications requirements.
7.2 For any amendment/addition requirement, AMS&Q shall coordinate with the applicable
Technical Services department(s).
7.3 Applicable Technical Services department(s) shall review, prepare the required package
and send it to AMS&Q for review.
7.4 AMS&Q shall submit the revision package to GACA and coordinate to obtain the
required approval for OpsSpecs parts D & E as revised.
7.5 AMS&Q forwards copy of the revised/new OpsSpecs to Flight Operations and SV
Technical Services Post Holders as addressed in the OpsSpecs.
7.6 Applicable department(s) shall comply with and apply the requirements of GACA
OpsSpecs in developing all their process and procedures.
8.0 PROCEDURE:
*****
6-38 GACA OPERATIONS SPECIFICATIONS PAGE 2 OF 2

6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)
6-39 APPLICATION AND/OR RENEWAL OF AIRCRAFT CERTIFICATES AND

DEREGISTRATION OF AIRCRAFT
1.0 PURPOSE:
To describe the policies and process for handling the application and renewal of Saudia
aircraft certificates and deregistration of aircraft.
2.0 POLICY:
owner.
2.3 That all application of new and/or renewal of aircraft certificates shall meet the
following requirements:
2.3.1 Obtain SV Technical Services approval for application or renewal of

Certificate of Airworthiness (C of A).
2.3.2 Obtain GACA approval for application or renewal of aircraft certificates.
2.3.3 Maintain a record of all valid aircraft certificates / documents for all aircraft
fleet in a localized area in the cockpit to be readily available.
2.3.4 Periodically validate the date of expiration and availability of applicable

certificates and aircraft documents.
2.3.5 Document all GACA findings in the aircraft logbook.
2.4 That the following must be submitted to GACA for deregistration of aircraft destroyed
or targeted for scrap:
2.4.1 A written request for aircraft deregistration describing the aircraft’s registration
number, make, model and serial number.
2.4.2 A written statement from GACA that there is no unsettled payment against the
aircraft and confirming that deregistration fees has been paid.

DEREGISTRATION OF AIRCRAFT PAGE 1 OF 14
6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)
2.4.3 A written statement confirming that the aircraft’s registration marking,

identification data plate, C of R, C of A and Radio License have been removed
and returned to GACA no later than 10 days from the date of deregistration.
2.5 That the following must be submitted to GACA for deregistration of sold aircraft:
2.5.1 A written request for aircraft deregistration describing the aircraft’s registration
number, make, model and serial number.
2.5.2 Name of country to which the aircraft will be exported.
2.5.3 Statement from the importing country’s CAA that the export certificate of
airworthiness is not required (if applicable).
2.5.4 A written statement from GACA that there is no unsettled payment against the
aircraft and confirming that deregistration fees has been paid.
2.5.5 A written statement confirming that the aircraft’s registration marking, C of R,

C of A and Radio License have been removed and returned to GACA no later
than 10 days from the date of deregistration.
2.6 That all new delivered aircraft shall be under SVT Aircraft Maintenance Safety &
Quality (AMS&Q) hold until Certificate of Airworthiness (C of A) is obtained from
GACA.
Note: After obtaining the C of A, SVT AMS&Q shall release the aircraft from hold.
2.7 That all new delivered aircraft shall not be utilized for operations until SV Flight
Operations (FO) obtain the concerned aircraft Operations Specifications.
2.8 That all SV aircraft must carry on board a true copy of the AOC, and original copy of
the operations specifications and aircraft certificates.
2.9 To ensure all required marking/placards are properly installed and legible at aircraft
interior IAW GACA Regulations.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)

4.6 SV Fleet Management (FM)
 GACAR Parts 91.301, 121.17, 121.185, 121.189, 121.521, 121.529, 47.47 and
45.27.
 IOSA MNT 2.1.1.
6.0 DEFINITIONS:
6.1 Aircraft Certificates consist of the following:
6.1.1 C of A - Certificate of Airworthiness including the Noise Requirements.
6.1.2 C of R - Certificate of Registration
6.1.3 Radio License
6.1.4 A510: Flight Operations with Authorized Temporary Regulatory Relief (A

new GACA Document substitutes for both the Letter of Authorization and
Special Flight Permit (for new aircraft))
6.1.5 Operations Specifications Certificate
6.1.6 Register an official 406 MHz ELT (Emergency Locator Transmitter).
6.1.7 LOA for Special Operations
6.1.8 Special Flight Permit for Delivery Purposes (GACA 21.197 (a) (2))
6.1.9 Aircraft Export Certificate of Airworthiness
6.2 Aircraft Registration Documents (new aircraft) consist of the following documents:
6.2.1 GACA Documents:
a. Application for Aircraft Registration (SS&AT_CL_F_100B as revised).
6.2.2 Required Documents:

6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)
a. Request letter
b. Aircraft Bill of Sale or any evidence of ownership and must be stamped as

true copy.
c. Delegation of authority (in the case the request done by the agent or
representative)
d. Confirmation from C.A. Authority of the country (in which the aircraft
was registered) on deregistration or that it has never been entered on A/C
registry
e. Export certificate of Airworthiness (if applicable)
f. Power of Attorney
g. Type Certificate Data Sheet
h. Fee payment confirmation by GACA Fees & Charges Department
6.3 Radio License Documents:
6.3.1 Required documents:
a. Request letter addressed to the Airworthiness Manager.
b. Copy of the Certificate of Registration
6.4 Register an official 406 MHz ELT:
6.4.1 GACA documents:
a. Application for 406 MHz ELT Registration (SS&AT_AW_F_260 as

revised).
a. Transmittal letter
b. Copy of the proof of fee payment
6.5 LOA for Special Operations (Issuance):

6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)
a. Request Letter addressed to the Principal Operation Inspector (POI).
b. Copy of approved flight manual including RVSM, BRNAV, RNP1, RNP5,

RNP10, NAT/MNPS.
c. Current copy of aircraft equipment list including communication,

navigation and RVSM equipment.
6.6 Special Flight Permit for Delivery Purposes (GACA 21.197 (a) (2)):
6.6.1 GACA documents:
a. Application for aircraft special flight permit (SS&AT_AW_F_222 as

revised).
b. Application for assignment of 24-bit address for Mode “S” transponder

(SS&AT_AW_F_250 as revised).
a. Transmittal letter addressed to the Director of Airworthiness and which

includes the following information: Aircraft make, model, series,
registration and serial number.
b. Copy of Aircraft certificate of registration (C of R).
c. Copy of Aircraft radio license.
d. LOA for RVSM/MNPS, as applicable.
e. ELT Registration.
f. CD contains all docs related to Aircraft Maintenance.
g. Proof of fee payment.
6.7 Aircraft Airworthiness Documents (Initial) – consist of the following documents:
a. Application and/or renewal for Airworthiness Certificate (SS&AT_AW_F-

201 as revised).

6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)
b. Airworthiness Directive Compliance Record (SS&AT_AW_F_203 as

revised).
c. Major Repairs / Alterations Record (SS&AT_AW_F-204 as revised).
d. Life Limited Component – Part Status (SS&AT_AW_F-205 as revised).
e. Aircraft Data Sheet (SS&AT_AW_F_206 as revised).
f. Checklist for Airworthiness Certificate (SS&AT_AW_F_207 as revised).
g. Certificate of Inspections (GACAR 43.15) (SS&AT_AW_F_211 as

revised).
h. Certification of ATC Transponder Test and Inspections (GACAR §

91.453) (SS&AT_AW_F_213 as revised).
i. Certification of The Battery Replacement of The ELT

j. Application for 406 MHz ELT Registration (SS&AT_AW_F_260 as

revised).
b. Proof of fee payment
c. Insurance certificate
d. Copy of the Certificate of Registration
e. Picture showing Aircraft markings, registration and data plate
f. Copy of the Radio license
g. Aircraft’s ownership history
h. Statement of conformity
i. Letter of authorization to conduct operations (RVSM, BRNAV, RNPS,

RNP10, RNP 1, NAT/MNPS)
j. List of Aircraft’s equipment

6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)
k. Copy of weight and Balance
l. Copy of aircraft/ engine maintenance
m. Copy of structure repair
n. Copy of wiring diagram
o. Copy of flight manual
p. Electrical load analysis
q. Copy of the Letter of authorization to use MMEL for GACA Part 91
r. Maintenance tracking list
s. Aircraft permanent records and logbooks
t. Aircraft production test flight record for new aircraft
u. Aircraft acceptance flight for used or new aircraft
v. Export C of A
w. MMEL
x. Letter of Eligibility
6.8 Aircraft Airworthiness Documents (Renewal) – consist of the following documents:
a. Application and/or renewal for Airworthiness Certificate (SS&AT_AW_F-

201 as revised).
b. Selection of Inspection Program to comply with GACAR 91.449

(SS&AT_AW_F-202 as revised).
c. Manufacture Service Documents Record (SS&AT_AW_F_203A as

revised).
d. Major Repairs / Alterations Record (SS&AT_AW_F-204 as revised).
e. Life Limited Component – Part Status (SS&AT_AW_F-205 as revised).

6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)
f. Aircraft Data Sheet (SS&AT_AW_F_206 as revised).
g. Checklist for Airworthiness Certificate (SS&AT_AW_F_207 as revised).
h. Certificate of Inspections (GACAR 43.15) (SS&AT_AW_F_211 as

revised).
i. Certification of Altimeter System and Altitude Reporting Equipment Tests

and Inspections (GACAR 91.451) (SS&AT_AW_F_212 as revised).
j. Certification of ATC Transponder Test and Inspections (GACAR §

k. Certification of The Battery Replacement of The ELT

l. Application for 406 MHz ELT Registration (SS&AT_AW_F_260 as

revised).
b. Proof of fee payment
c. Insurance certificate
6.9 Aircraft Deregistration Documents consists of the following Documents:
a. Application for Aircraft Registration (SS&AT_CL_F_100B as revised).
a. Request letter
b. Provide the name of country to which the aircraft will be exported
c. If applicable; statement from the importing country's CAA that the Export
Certificate of Airworthiness is not required.
d. Bill of Sale for subject aircraft

6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)
e. A written statement made or endorsed by GACA Fees and Charges

Department confirming that there is no un-released liens or unsettled
payments against the aircraft.
f. A written statement made or endorsed by GACA Fees and Charges

Department confirming that aircraft deregistration fee has been paid.
g. If original certificates below are not submitted with the deregistration

package to GACA, a written statement from the owner confirming that the
aircraft’s certificate of registration (C of R), certificate of airworthiness (C
of A), Identification data plates and Radio Licenses have been removed
and returned or will be returned to GACA – S&ER no later than 10 days
from the date of the deregistration.
h. Removal Evidence (photo of aircraft after removal) of the following:
 aircraft’s registration markings

 Saudia logo
 “God Bless You” phrase
i. Fees payment confirmation by GACA Fees & Charges Department.
6.10 Aircraft Export Certificate of Airworthiness:
a. Application for Export Certificate of Airworthiness (SS&AT_AW_F-

8130-1 as revised).
b. Selection of Inspection Program to comply with GACAR 91.449

(SS&AT_AW_F-202 as revised).
c. Airworthiness Directive Compliance Record (SS&AT_AW_F_203 as

revised).
d. Major Repairs / Alterations Record (SS&AT_AW_F-204 as revised).
e. Life Limited Component – Part Status (SS&AT_AW_F-205 as revised).
f. Aircraft Data Sheet (SS&AT_AW_F_206 as revised).
g. Certificate of Inspections (GACAR 43.15) (SS&AT_AW_F_211 as

revised).

6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)
h. Certification of Altimeter System and Altitude Reporting Equipment Tests

and Inspections (GACAR 91.451) (SS&AT_AW_F_212 as revised).
i. Certification of ATC Transponder Test and Inspections (GACAR §

j. Certification of The Battery Replacement of The ELT

k. Application for assignment of 24-bit address for Mode “S” transponder

a. Request Letter addressed to the airworthiness manager
b. Proof of no due or pending fees on the aircraft
c. Proof of fee payment (same as C of A fees)
d. Copy of the Certificate of Registration (C of R)
e. Copy of the Certificate of Airworthiness (C of A)
f. Copy of Radio License
g. Statement of Conformity
h. The last routine maintenance check
6.11 Air Operator Certificate (AOC): A certificate, issued by the authority, authorizing an
operator to carry out specified commercial air transport operations.
6.12 Certificate of Airworthiness (C of A): A certificate applicable to a specific aircraft

and issued by the authority on the basis of satisfactory evidence that the aircraft
complies with the design aspects of the appropriate airworthiness requirements, and
which allows such aircraft to commence or continue flight operations.
7.0 PROCESS:
7.1 Issuing new aircraft certificates for delivery flight:
7.1.1 The assigned delivery Team Leader shall notify SVT Aircraft Maintenance
Safety & Quality (AMS&Q) of the critical dates for the delivery of new
aircrafts including the TOT (Transfer of Title) and delivery flight dates.

6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)
7.1.2 The assigned delivery Team Leader shall provide SVT AMS&Q with all
GACA and required documentation as described in 6.2, 6.3, 6.4, 6.5, 6.6
except for the transmittal letters and fees.
7.1.3 SVT AMS&Q shall collect all GACA and required documents from delivery
team leader to issue the certificates required for delivery flight as indicated in
aircraft certificates (6.1): 6.1.2, 6.1.3, 6.1.4, and 6.1.5.
7.1.4 SVT AMS&Q shall prepare the transmittal letter and fees accordingly to
complete the packages (GACA and required documents), once packages are
completed, SVT AMS&Q shall upload the documents to GACA website and
issue the required certificates from GACA prior to delivery flight.
7.1.5 Once all certificates are issued, SVT AMS&Q shall provide copy of all
certificates to the team leader, and hand over the original certificates to SVT
Base Maintenance Planning & Control (BMP&C).
7.1.6 SVT BMP&C shall ensure all original certificates are to be located in the
aircraft upon arrival.
7.1.7 SVT AMS&Q shall announce ACFT hold to all concerned departments (SVT
BMP&C, MCC, Flight Operations and AMO Concerned Departments) until
the C of A is issued and obtained from GACA.
7.2 Issuing aircraft airworthiness certificates for newly delivered aircraft:
7.2.1 SVT BMP&C shall include the new aircraft Certificate of Airworthiness (C of
A) inspection dates in the weekly GACA schedule which is shared with
GACA a week prior to expected inspection date.
7.2.2 Upon new ACFT arrival, SVT AMS&Q shall coordinate with SVT BMP&C
to prepare the aircraft for GACA C of A inspection as scheduled. AMS&Q
shall request readiness confirmation for GACA physical inspection from SVT
BMP&C and AMO concerned departments. GACA Physical inspection
checklist (SS&AT_AW_F_207 as revised) shall be filled and signed, then
submitted to AMS&Q along with confirmation.
7.2.3 SVT AMS&Q shall confirm C of A package (GACA and required documents)
upload to GACA website as per 6.7 from Aircraft Engineering concerned
department.
7.2.4 If readiness confirmation for physical inspection is received (signed page 1 in

checklist - SS&AT_AW_F_207 as revised) and C of A package is uploaded to
GACA website, SVT AMS&Q shall coordinate with GACA to perform the

6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)
inspection of the aircraft by submitting the signed checklist to the assigned

GACA inspector.
7.2.5 GACA ISR (Inspection and Surveillance Report) will be shared with SVT
AMS&Q as a result of the inspection by GACA inspector.
7.2.6 SVT AMS&Q shall provide the GACA ISR to BMP&C, AE, and AMO
concerned departments for their handling to close the ISR findings
accordingly.
7.2.7 When all corrective actions for all findings are received by SVT AMS&Q,
SVT AMS&Q shall follow-up with GACA for their review and issuance of C
of A if all corrective actions are accepted by GACA inspector.
7.2.8 SVT AMS&Q shall release the aircraft once the C of A is issued and obtained
from GACA.
7.2.9 SVT AMS&Q shall hand over the original C of A certificate to SVT BMP&C.
7.2.10 SVT BMP&C shall ensure that the original certificate is to be located in the
aircraft.
7.3 Issuing aircraft airworthiness certificates (Renewal):
7.3.1 SVT BMP&C shall provide the weekly C of A inspection schedule to SVT
AMS&Q a week before the proposed schedule in order to send it to GACA
PMI for approval.
7.3.2 SVT AMS&Q shall provide the schedule to GACA PMI. Once approved by
GACA, AMS&Q shall share the approved schedule with SVT BMP&C.
7.3.3 On the day of scheduled inspection, SVT AMS&Q shall request readiness
confirmation for GACA physical inspection from SVT BMP&C and AMO
concerned departments. GACA Physical Inspection Checklist
(SS&AT_AW_F_207 as revised)) shall be filled and signed, then submitted to
AMS&Q along with confirmation.
7.3.4 SVT AMS&Q shall confirm C of A package (GACA and required documents)
upload to GACA website as per 6.8 from SVT BMP&C.
7.3.5 If readiness confirmation for physical inspection is received (signed page 1 in

checklist - SS&AT_AW_F_207 as revised) and C of A package is uploaded to
GACA website, SVT AMS&Q shall coordinate with GACA to perform the
inspection of the aircraft by submitting the signed checklist to the assigned
GACA inspector.

6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)
7.3.6 SVT AMS&Q shall review and ensure all required GACA forms are properly
completed and signed by Director of Maintenance (DOM) – if applicable
before uploaded in GACA website by SVT BMP&C.
7.3.8 SVT AMS&Q shall provide the GACA ISR to SVT BMP&C, AE, and AMO
accordingly.
SVT AMS&Q shall follow-up with GACA for their review and issuance of C
of A if all corrective actions are accepted by GACA inspector.
7.3.10 SVT AMS&Q shall hand over the original C of A certificate to SVT BMP&C,
BMP&C shall ensure that the original certificate is to be located in the aircraft.
7.4 Aircraft deregistration:
7.4.1 Fleet Management Division shall officially request the deregistration of an

aircraft to SVT AMS&Q in order to start the process.
7.4.2 Fleet Management shall provide the following information to SVT AMS&Q in
order to complete the deregistration package: 6.9.2 ( b, c, d, e, g, h).
7.4.3 SVT AMS&Q shall collect the required documents as per 6.9 and fill the
required forms with the support of Fleet Management, SVT BMP&C, and
concerned Aircraft Engineering department if needed.
7.4.4 SVT AMS&Q shall submit the complete deregistration packaged to GACA
and follow up to issue the Deregistration Notification.
7.4.5 SVT AMS&Q shall provide the GACA Deregistration Notification to Fleet
Management and all concerned as required.
7.4.6 If Export C of A is required for sold/deregistered aircraft, SVT AMS&Q shall

follow process 7.5.
7.5 Issuing aircraft export certificate of airworthiness:
7.5.1 SVT BMP&C shall include the aircraft to schedule the export C of A
inspection dates in the weekly GACA schedule which is shared with GACA a
week prior to expected inspection date.

6-0 MAINTENANCE
POLICIES (6-39)
GENERAL 10 JAN 21
(GMM)
7.5.2 SVT AMS&Q shall confirm export C of A package (GACA and required
documents) upload to GACA website as per 6.10 from Aircraft Engineering
concerned department.
7.5.3 On the day of scheduled inspection, SVT AMS&Q shall request readiness
confirmation for GACA export C of A physical inspection from SVT BMP&C
and AMO concerned departments.
7.5.4 If readiness confirmation for export C of A inspection is received and export C

of A package is uploaded to GACA website, SVT AMS&Q shall coordinate
with GACA to perform the inspection of the aircraft by confirming readiness
with the assigned GACA inspector.
7.5.6 SVT AMS&Q shall provide the GACA ISR to SVT BMP&C, AE, and AMO
accordingly.
SVT AMS&Q shall follow-up with GACA for their review and issuance of
export C of A if all corrective actions are accepted by GACA inspector.
7.5.8 SVT AMS&Q shall announce the receiving of the export C of A to all
concerned including Fleet Management, and then SVT AMS&Q shall hand
over the original export C of A certificate to the concerned department.
8.0 PROCEDURES:
*****

6-0 MAINTENANCE
POLICIES (6-40)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6-40 INSPECTION AUTHORIZATION ISSUANCE/APPROVAL
1.0 PURPOSE:
To describe the policies, processes and procedures of issuing inspection authorization by

SVT Chief Inspector.
2.0 POLICY:
owner.
2.3 That only SVT Chief Inspector or his delegate issues inspection authorization to SV/
AMO Certified trained and qualified personnel to perform Inspection on SV aircraft.
2.4 That only SVT Chief Inspector extends, suspends, revokes, reinstates or cancels an
Inspection Authorization of an Inspector.
2.5 That SVT Chief Inspector shall retain a current updated Inspection Authorization
Lists.
3.0 PROCESS OWNER:
The owner of this process is SVT Aircraft Inspection (AI)
4.0 APPLICABILITY:

 GACAR Parts 43, 121.675, 121.683, 121.687, 121.695 and 147.

 Forms:
a. SV Inspection Authorization Form (SVM 870-09-14 as revised).
b. Maintenance Personnel Authorization Form (Inspection) – RII/II (SV 850-01-
15 as revised)
6-40 INSPECTION AUTHORIZATION ISSUANCE/APPROVAL PAGE 1 OF 6

6-0 MAINTENANCE
POLICIES (6-40)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6.0 DEFINITIONS:
For the purposes of this chapter, the following definitions apply:
6.1 Inspection Authorization – An individual written approval conferred by SVT Chief

Inspector granting authority to certified, trained and qualified maintenance/ inspection
personnel to perform inspection task on SV aircraft (form# SVM # 870-09-14 as
revised).
6.2 Inspection Tasks – are critical items or tasks, which require to be inspected by
certified, trained and qualified maintenance / inspection personnel authorized by SVT
Chief Inspector.
6.3 CAA Civil Aviation Authority.
7.0 PROCESS:
7.1 Applicant (AMO) shall:
7.1.1 Conform fulfillment of applicant's inspection pre-requisites IAW procedures

indicated in this section.
7.1.2 Fill out and sign Maintenance Personnel (RII/II) Authorization Form
(Inspection) (SV 850-01-15 as revised).
7.1.3 Immediately notify SVT Chief Inspector of Inspector's Inspection

authorization status changes or request to cancel via CI email
(sva_inspection@saudia.com).
7.2 SVT Chief Inspector shall:
7.2.1 Review the request and approve/ reject Maintenance Personnel (RII/II)
Authorization Form (Inspection) (SV 850-01-15 as revised).
7.2.2 Issue an individual Inspection Authorization form (SVM # 870-09-14 as

revised) to the applicant.
7.2.3 Handle the Inspection authorization extend, suspension, revocation, reinstating

or cancellation.
7.2.4 Retain current updated Inspection Authorizations lists. (SV 850-01-15 as

revised).
Note:
Approved lists shall be updated by AMO and sent to SVT CI during the first
week of every Gregorian month. (for approval when update required)
6-0 MAINTENANCE
POLICIES (6-40)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
8.0 PROCEDURES:
8.1 Inspection Authorization applicant conforms fulfilments of pre-requisites to obtain

SV Inspection Authorization (RII/II) as follow:
a. Hold a valid GACA/CAA Certificate as applicable.
Notes: GACA/ CAA License is not a mandatory requirement for NDT Inspectors.
b. Successfully completed a proper training for aircraft systems, structures and NDT
as applicable IAW table I.
c. Successfully completed all regulatory training required by GACA/CAA IAW

table I. (or equivalent)
d. Be qualified on respective aircraft IAW the AMO qualification system.
e. Successfully completed Inspection Indoctrination (or equivalent) Initial training or

recurrent for validation.
Note: All recurrent training methods (classroom training, Computer-Based

training CBT, online training…….) approved by CAA are acceptable.
f. Has at least 5 years of aviation maintenance experience.
g. Has at least one year experience as technical Inspector.
h. Successfully passed the Eye Vision Examination as per table II.
i. Fill out and sign Maintenance Personnel (RII/II) Authorization Form (Inspection)
(SV 850-01-15 as revised).
8.2 The applicant organization shall submit all above pre-requisites as one package via E-
mail: (sva_inspection@saudia.com) to SVT Chief Inspector for evaluation/approval.
8.3 Applicant’s organization (AMO) shall initiate and maintain a continuous updated list
for all authorized/approved inspectors (by SVT Chief Inspector) and send the last
updated list to SVT Chief Inspector via Email. (sva_inspection@saudiairlines.com)
Note:
All lists shall be updated by AMO and sent to SVT CI during the first week of every
Gregorian month. (for approval when update required)
Note: this list shall be posted in the AMO inspection unit offices.

6-0 MAINTENANCE
POLICIES (6-40)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
a. Review the request and ensure that all required documents are enclosed.
Note: Copy of training certificates is required to be submitted for aircraft’s

systems and NDT. Updated training records are accepted for other regulatory
trainings.
b. Accept/reject submitted inspection authorization request via Email to the

applicant’s organization (AMO) explaining reasons in case of rejection.
c. Issue an inspection authorization for the individual applicant and send it to the
applicant’s organization via email or physically, for the applicant sign.
d. Maintain the approved Maintenance Personnel (RII/II) Authorization Form

(Inspection).
8.5 When the inspection authorization is suspended/revoked/ cancelled or Re-instated by

SVT Chief Inspector:
a. SVT Chief Inspector shall inform the inspection authorization holder and his
organization via Email.
b. Inspection authorization holder shall seize all inspection practices and activities
immediately.
c. The inspection authorization suspension period is determined by SVT chief

inspector.
d. After suspension period elapses, SVT Chief Inspector evaluates and decides to Re-
instate or revoke the inspection authorization.
e. When inspection authorization is revoked by SVT Chief Inspector, one complete

year must be elapsed before Re-applying again.
f. The valid inspection authorization considered to be cancelled In case of,

GACA/CAA license expired and/or inspection recurrent training expired.

6-0 MAINTENANCE
POLICIES (6-40)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
Table I
RECURRENT
ACFT INSP
Boroscope
NDT
SV GMM FAM. 2y Y Y Y
SUSPECTED UNAPPROVED
N/A Y N/A Y
PARTS
STRUCTURE REPAIR FOR INSP N/A Y N/A N/A
INSP INDOC. or equivalent 3y Y N/A Y
HFA 2y Y Y Y
HAZMAT 2y Y Y Y
SFAR 88 2y Y Y Y
AIRCRAFTs SYSTEMS N/A Y N/A N/A
ENGINE TYPE B/I N/A N/A N/A Y
Table II
INITIAL EYE VISION EXAMINATION COLOR DEFICIENCY

INSP UNIT EXAMIN INTERVAL EXAM INTERVAL
ACFT (INSP) Yes Once when applied for IA Once when applied for IA
B/I Yes Once when applied for IA Once when applied for IA
NDT Yes Annually Annually
* ****

6-0 MAINTENANCE
POLICIES (6-40)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)

6-0 MAINTENANCE
POLICIES (6-41)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6-41 ONE TIME INSPECTION AUTHORIZATION (OTIA)
1.0 PURPOSE:
To describe the policies, process and procedures of handling One Time Inspection
Authorization for SV aircrafts to provide immediate relief of aircraft on ground (AOG)
situation.
2.0 POLICY:
owner.
2.3 That only SVT Chief Inspector or his delegated is authorized to issue One Time
Inspection Authorization (OTIA).
2.4 That OTIA is conferred to SV/ AMO maintenance/ Inspection personnel to perform
required inspection task to provide immediate relief of AOG situation.
2.5 All communication regarding OTIA request and approval shall be accomplished via
SVT Chief Inspector Email (sva_inspection@saudiairlines.com).
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

• GACAR Parts 43 and 121.
6-41 ONE TIME INSPECTION AUTHORIZATION (OTIA) PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-41)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6.0 DEFINITIONS:
For the purpose of this chapter, the following definitions apply:
6.1 One Time Inspection Authorization (OTIA) – An inspection authorization conferred

to maintenance/inspection personnel to perform required inspection task(s) on SV
aircraft, to provide immediate relief of AOG situation.
OTIA will be issued to:
6.1.1 Inspector whose current inspection authorization does not authorize him to
perform required inspection task(s) on subject aircraft.
6.1.2 Maintenance personnel who is qualified on an aircraft type.
6.2 OTIA Request – Is an Email message sent to SVT Chief Inspector by the SV/AMO
requesting OTIA.
6.3 Inspector – Is a person who is functionally responsible to Chief Inspector, to perform

inspections tasks within the limits of his Inspection Authorization.
6.4 Aircraft Maintenance Personnel - Is a qualified aircraft maintenance person on a

particular aircraft without Inspection Authorization. He shall use his signature, his
company identification number, in lieu of an inspection stamp and indicate the date
whenever he accomplished one time inspection task.
7.0 PROCESS:
7.1 SV/AMO’s applicable organization shall communicate directly with SVT Chief
Inspector via chief inspector’s E-mail for OTIA requirement.
7.2 SVT Chief Inspector shall inform the requestor of the OTIA approval/disapproval via
chief inspector’s E-mail.
7.3 Requester AMO Applicant:
7.3.1 Upon receipt of OTIA approval, accomplish the inspection tasks IAW related
manual references.
Note 1: The person who granted OTIA to perform a specific required

inspection task is not permitted to perform any item of the maintenance task
that he is going to inspect.
Note 2: OTIA will be limited to granted inspection task and become Invalid
upon task completion.

6-0 MAINTENANCE
POLICIES (6-41)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
7.3.2 Record the completion of the inspection tasks in the aircraft logbook and the
Inspection shift turnover logbook (as applicable) and indicating that this
inspection was accomplished IAW granted OTIA.
8.0 PROCEDURES:
8.1 Upon receipt of SV/AMO request for OTIA, SVT Chief Inspector shall:
8.1.1 Ensure SV/AMO OTIA request includes the following:
a. Name of the applicant, PRN, stamp number (for Inspector if applicable)

and the AMO identification number including ACFT qualification.
Note: The aircraft maintenance applicant must be qualified on the

respective aircraft type on which the maintenance is performed.
b. The type of inspection task required to be performed.
c. Copy of the requester’s qualification.
8.2 If the OTIA request accepted by the SVT Chief Inspector, he shall:
8.2.1 Grant/Send the OTIA initial approval to requester by Email (as required).
8.3 If the OTIA request rejected by SVT Chief Inspector, he shall send E-mail to the
requester and specify the reason of rejection.
Note: The OTIA is limited to the task described in the E-mail and becomes void upon
task completion.
*****

6-0 MAINTENANCE
POLICIES (6-41)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
INTENTIONALLY LIFT BLANK

6-0 MAINTENANCE
POLICIES (6-42)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6-42 AIRCRAFT INSPECTION ITEMS (II) CLASSIFICATION
1.0 PURPOSE:
To describe the policies, processes and procedures for the classification and identification of
Inspection Items (II) on SV aircraft maintenance routine tasks.
2.0 POLICY:
owner.
2.3 To identify all Inspection Items (II) on SV aircraft routine maintenance tasks and
engineering documents IAW SV Aircraft inspection program.
2.4 That only Authorized Inspector with valid Inspection Authorization by SVT Chief
Inspector performs the inspection items on SV aircraft maintenance tasks.
2.5 That Inspectors perform all inspection items (II) as defined in the task instructions and
IAW SV inspection standards.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

• GACAR Parts 43 and 121.683.
6-42 AIRCRAFT INSPECTION ITEMS (II) CLASSIFICATION PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-42)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6.0 DEFINITIONS:
For the purpose of this chapter, the following definitions apply:
6.1 General Visual Inspection (GVI) – is a naked-eye examination to identify conditions

that are clearly unsatisfactory.
6.2 Detailed Visual Inspection (DVI) - is a careful visual examination of a specific

assembly, area or installation. This inspection uses strong lighting concentration and
the necessary inspection aids (i.e. mirrors, magnifying glass, measuring tools, etc.) to
find mechanical and structural defects. Surface cleaning is necessary. It may also be
necessary to get more access and use disassembly procedures.
6.3 “Zonal General Visual Inspection" - Is a visual examination of an interior or exterior

area, installation or assembly to detect obvious damage, failure or irregularity. This
level of inspection is made from within touching distance unless otherwise specified.
A mirror may be necessary to ensure visual access to all surfaces in the inspection
area. This level of inspection is made under normally available lighting conditions
such as daylight, hangar lighting, flashlight or drop-light and may require removal or
opening of access panels or doors. Stands, ladders or platforms may be required to
gain proximity to the area being checked.
6.4 Special Detailed Inspection (SDI) - is an intensive check of a specified location,

comprised of DVI and/or Non Destructive Testing (NDT) techniques such as eddy
current, ultra sound, X-ray or high powered magnification.
6.5 Preliminary Inspection - Is an initial general examination of an aircraft, engine, or

component to identify and report discrepancies.
6.6 In-Progress Inspection - Is an examination of an aircraft, engine or component during

and after maintenance have been performed.
6.7 Final Inspection - is an inspection accomplished after the completion of tasks, to

ensure there is no obvious damage, that all panels/plates/doors are properly secured,
and that all loose items and warning tags, straps or covers are removed.
6.8 Inspection Item (II) – Items or tasks, that identified for inspection sign-off as
applicable and shall be examined routinely by an authorized Inspector.
6.9 Authorized Inspector - A person who is authorized by SVT Chief Inspector to

perform Inspection on aircrafts within the limits of his Inspection Authorization.

6-0 MAINTENANCE
POLICIES (6-42)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
7.0 PROCESS:

Engineering (ARE), Aircraft Engineering Support (AES), Base Maintenance Planning
& Control (BMP&C) identify the Inspection Items and indicates the inspection sign-
off requirements on the applicable task cards and/or engineering documents (MTC,
EOs, ADs, etc.) IAW this Chapter and the aircraft inspection program.
7.2 SVT ACAM, ARE, AES and BMP&C send any proposition of inspection sign-off
requirements to SVT Aircraft Inspection for review and endorsement.
7.3 AMO Inspection Review the issued Inspection tasks package received and report any
discrepancies found against the task(s).
7.4 AMO Inspectors perform/record all inspection accomplished on the appropriate

Maintenance tasks/ documents and Report the finding discrepancies using the
appropriate form for maintenance action.
8.0 PROCEDURES:
8.1 SVT ACAM, ARE, AES and BMP&C shall:
8.1.1 Identify the Inspection Items and indicates the inspection sign-off
requirements on the applicable task cards and/or engineering documents
(MTC, EOs, ADs, etc.) IAW this Chapter and aircraft inspection program.
8.1.2 Send any proposition of inspection sign-off requirements, to SVT Aircraft

Inspection for review and endorsement.
8.2 AMO Inspection Review the issued Inspection tasks package received and report any
discrepancies found against the task(s) to SV Aircraft (Engineering/planning) using
the appropriate discrepancy form.
8.3 AMO Inspection performs Inspection tasks (II) and raise proper documents in case
discrepancies found.
*****

6-0 MAINTENANCE
POLICIES (6-42)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)

6-0 MAINTENANCE
POLICIES (6-43)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)
6-43 AIRCRAFT COMPONENTS INSPECTION
1.0 PURPOSE:
To define the Component Inspection Criteria and describe the policies, processes and
procedures for identification of inspection sign off requirement on SV aircraft’s
components/parts shop documents.
2.0 POLICY:
owner.
2.3 To identify all Inspection sign off requirements on SV aircraft components/parts

shop documents as classified.
2.4 To Return to Service aircraft component/part by authorized Inspector.
2.5 To issue GACA/ FAA Certificate 8130-3 or EASA FORM 1 for aircraft’s
components and parts after return to service process.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

• GACAR Parts 43, 121 and 145.

• FAA AC 43-18 as revised.
• IOSA MNT 2.3.2.
6-43 AIRCRAFT COMPONENT INSPECTION PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-43)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)
6.0 DEFINITIONS:
6.1 Shop Inspection processes: Preliminary, in-progress, final inspection, test and
Return To Service (RTS) of component or part.
6.2 Authorized Inspector - Is a person who is authorized to perform inspections or

return to service process on component/parts within the limits of his Inspection
Authorization.
6.3 Authorized mechanic – a person who is trained, qualified and certified to do a

certain task.
7.0 PROCESS:

Engineering (ARE), Aircraft Engineering Support (AES), Base Maintenance
Planning & Control (BMP&C) and AMO Identify and illustrate the inspection sign-
off requirements on the applicable shop documents and/or engineering documents
IAW this Chapter and the SV inspection program.
7.2 AMO shall perform overhaul, repair, test or fabrication for aircraft’s component/
parts IAW accepted or approved data references.
7.2.1 AMO can only fabricate aircraft’s parts IAW FAA AC 43-18 as revised
CAT “3” only.
7.2.2 AMO shall initiate and retain a list of the parts fabricated by nomenclature
and part number as per of Fabrication Quality Control System (FQCS).
7.2.3 AMO shall mark the parts fabricated with the followings:
a) The name, Trade mark or Symbol of the AMO. (fabricator)
b) A unique part number that clearly distinguishes the fabricated part.

(AMO symbol – followed by the fabricated part number).
7.3 AMO inspection Perform/record all inspection tasks accomplished on the

appropriate documents.
7.4 AMO to issue GACA/ FAA Certificate form# 8130-3, EASA Form 1 or equivalent
for aircraft’s components/parts after return to service process.

6-0 MAINTENANCE
POLICIES (6-43)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)
7.5 SVT Aircraft Inspection ensure AMO issue GACA/ FAA Certificate form# 8130-3,
EASA Form 1 or equivalent for Engines components or parts after return to service
process.
8.0 PROCEDURES:
8.1 SVT Aircraft Inspection shall:
8.1.1 Ensure AMO issue GACA/FAA Certificate form# 8130-3, EASA Form 1 or
equivalent for aircraft’s components/ parts after return to service process.
*****

6-0 MAINTENANCE
POLICIES (6-43)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)

6-0 MAINTENANCE
POLICIES (6-44)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)
6-44 POWER PLANT MAINTENANCE INSPECTION
1.0 PURPOSE:
To define the Power Plant Inspection and describe the policies and procedures for
identification of inspection sign off requirement on aircraft engines, APU, Thrust Reverser &
parts documents.
2.0 POLICY:
owner.
2.3 To identify all Inspection sign off requirements on aircraft engines, APU, Thrust
Reverser & parts shop documents as classified.
2.4 To issue GACA/ FAA Certificate 8130-3 or EASA Form 1 for aircraft’s engines,
APU, Thrust Reverser & parts after return to service process.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

• GACAR Parts 43, 121 and 145.

• Related Manuals (CMM, OVHM, EM, MM, etc.)
• FAA AC 43-18 – as revised
6-44 POWER PLANT MAINTENANCE INSPECTION PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-44)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)
6.0 DEFINITIONS:
6.1 Shop Inspection processes: Preliminary, in-progress, final inspection and test of
component or part.
6.2 Authorized Inspector - Is a person who is authorized to perform inspections or return

to service process on aircraft engine/APU within the limits of his Inspection
Authorization.
7.0 PROCESS:

Engineering (ARE), Aircraft Engineering Support (AES), Base Maintenance Planning
& Control (BMP&C) and AMO shall Identify and illustrate the inspection sign-off
requirements on the applicable shop documents and/or engineering documents IAW
this Chapter and SV inspection program.
7.2 AMO shall perform overhaul, repair, fabrication & test on engines parts IAW
accepted and approved data references.
7.2.1 AMO can only fabricate aircraft’s/Engine’s parts IAW FAA AC 43-18 as
revised CAT “3” Only.
7.2.2 AMO shall initiate and retain a list of the fabricated parts by nomenclature and
part number as per of Fabrication Quality Control System (FQCS).
7.2.3 AMO shall mark the parts fabricated with the followings:
a) The name, Trade mark or Symbol of AMO. (fabricator)
b) A unique part number that clearly distinguishes the fabricated part.

(AMO’s symbol – followed by fabricated part number)
7.3 AMO inspection Perform/record all inspection tasks accomplished on the appropriate
documents.
7.4 AMO shall issue GACA/ FAA Certificate form# 8130-3, EASA Form 1 or equivalent
for Engines components or parts after return to service process.
7.5 SVT Aircraft Inspection ensure AMO issue GACA/ FAA Certificate form# 8130-3,
EASA Form 1 or equivalent for Engines components or parts after return to service
process.

6-0 MAINTENANCE
POLICIES (6-44)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)
8.0 PROCEDURES:
8.1 SVT Aircraft Inspection shall:
8.1.1 Ensure AMO issue GACA/ FAA Certificate form# 8130-3, EASA Form 1 or
equivalent for Engines components or parts after return to service process.
*****

6-0 MAINTENANCE
POLICIES (6-44)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV.03
(GMM)

6-0 MAINTENANCE
POLICIES (6-45)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6-45 ENGINE/APU BOROSCOPE INSPECTION (B/I)
1.0 PURPOSE:
To describe the policies and procedures for performing boroscope inspection on SV

Engine/APU.
2.0 POLICY:
owner.
2.3 To identify all Inspection sign off requirements on SV aircraft engines, APU, Thrust
Reverser & parts shop documents as classified.
2.4 That only trained, certified and authorized inspector by SVT Chief Inspector shall
perform B/I on engine and/or APU IAW the applicable Manual.
2.5 To use only the appropriate B/I equipment as recommended by manufacturer.
2.6 That maximum safety and security precautions must be taken into consideration prior
to perform B/I.
2.7 That the authorized B/I Inspectors recurrent training and eye test shall be maintained
IAW GMM 6-40, Tables I and II.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:

4.2 Approved Maintenance organization (AMO)
 Aircraft Maintenance Manual (AMM).
6-45 ENGINE/APU BOROSCOPE INSPECTION (B/I) PAGE 1 OF 4

6-0 MAINTENANCE
POLICIES (6-45)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6.0 DEFINITIONS:
6.1 Boroscope Inspection Equipment (B/I): is an optical device consisting of a rigid or

flexible tube with an eyepiece on one end, used to view, magnify and facilitates
examination to an object or area that hard to reach in order to detect an internal
structure damages or observe condition status.
6.2 Authorized Inspector - Is an authorized person by SVT Chief Inspector to perform

Boroscope inspections on SV Engines/APUs within the limits of his Inspection
Authorization.
7.0 PROCESS:
7.1 Authorized inspectors Perform/document engine/APU or special B/I Inspection IAW

the applicable AMM requirement/engineering document instructions.
7.2 Record findings that beyond the AMM limitation on the appropriate work document
(i.e.: Logbook or NRC, as applicable). (Delete that beyond the AMM limitation).
7.3 Notify SVT Chief Inspector of any major and/or out of applicable manuals limits B/I
findings.
8.0 PROCEDURES:
8.1.1 Authorize inspection personnel IAW SV GMM 6-40 "Inspection

Authorization issuance/approval" to perform the boroscope inspection on SV
Engine/APU.
8.1.2 Ascertain that all boroscope inspections are performed IAW SV

approved/accepted data and that the proper inspection records, reports and
forms used are properly executed.
8.1.3 Review, and approve all new established and/or revised policies and
procedures related to boroscope inspection.
8.1.4 Ensure that all boroscope inspection tools and measuring equipment used by
inspection personnel are maintained in a good condition and a proper
environment.
8.2 AMO inspection shall:
8.2.1 Perform/document engine/APU B/I Inspection IAW the applicable SV GMM

requirement/engineering document instructions.

6-0 MAINTENANCE
POLICIES (6-45)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
8.2.2 Record findings that beyond the SV applicable manuals limitations on the
appropriate work document (i.e.: Logbook or NRC (work order) as applicable)
and notify SVT Chief Inspector via Email sva_inspection@saudia.com.
*****

6-0 MAINTENANCE
POLICIES (6-45)
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)

7-0 AMO OBLIGATIONS
(7-1)
GENERAL 10 JAN 21
(GMM)
7-1 MAINTENANCE CONTRACTOR SELECTION PROCEDURE
SV is not approved as a maintenance organization and has appropriate contracts agreed

between SV and the Approved Maintenance Organizations (AMO) specifying works to be
performed by these AMO.
SV is a 121 Operator using maintenance contractors to satisfy requirements of the GACAR

Part 145 in regards to the performance of scheduled line and base maintenance. Line
maintenance is performed by subcontractors under GACA approved AMO.
No maintenance activities are performed on SV Aircraft, if a maintenance agreement has not

been executed with each external maintenance organization that performs maintenance
functions for SV.
When a maintenance agreement is executed with an AMO it has to be ensured, that:

[IOSA MNT 4.1.1, 1.11.7]
The Subcontracted AMO is approved by GACA and has established procedures acceptable to
the Authority (GACA) that ensure good maintenance practices, in compliance with all
relevant requirements and is acceptable to the Authority.
Through the quality monitoring and control SV ensures each approved maintenance
organization that performs maintenance for the Operator:
i) Complies with applicable regulations and requirements.

ii) Has procedures that are acceptable to the Authority granting the approval.
ii) Performs all maintenance in accordance with requirements of the Operator.
SVT Aircraft Maintenance Safety & Quality (AMS&Q) audit (ref GMM 6-6) describing
auditing as a process for monitoring and control of each maintenance organization that
performs maintenance for the Operator.
IAW SVT AMS&Q audit (ref 6-6), SVT AMS&Q Department establishes a plan acceptable
to GACA specifying when and how often the operator’s maintenance activities are monitored.
Reports are produced at the completion of each monitoring investigation that includes details
of discrepancies and noncompliance with procedures or requirements.
The feedback process addresses who is required to rectify discrepancies and non-compliance
in each particular case and the procedure to be followed, if rectification is not completed
within appropriate timescales. The manager responsible for the maintenance organization is
responsible to monitor and action any outstanding items.
7-1 MAINTENANCE CONTRACTOR SELECTION PROCEDURE PAGE 1 OF 6

7-0 AMO OBLIGATIONS
(7-1)
GENERAL 10 JAN 21
(GMM)
To ensure effective compliance with the SV’s maintenance activities, the following Elements
have proven to work well:
 Product sampling: the part inspection of a representative sample of the aircraft fleet;
 Defect sampling: the monitoring of defect rectification performance;
 Concession sampling: the monitoring of any concession allowing extensions to scheduled
maintenance;
 On-time maintenance sampling: the monitoring of maintenance intervals
 Calendar time, (flying hours, flight cycles) for aircraft and their components;
 Sampling reports of flight events conditions and maintenance errors.
The Subcontracted AMO has demonstrated compliance in accordance with GACAR Part 145
as an approved maintenance organization acceptable to the relevant Authority. [IOSA MNT 4.1.3]
The Subcontracted AMO has valid AMO Approval from the GACA that contains, as a
minimum:
i) The name and location of the AMO;
ii) The date of issue and period of validity of the approval;
iii) The scope of the approval (Capability List)
[IOSA MNT 4.1.3]
The Subcontracted AMO maintains the validity of its approval through compliance with the
requirements mentioned above.
[IOSA MNT4.1.1]
For Sub-contracted maintenance performed outside the jurisdiction of GACA or not approved,
GACA approval must be obtained before commencing into maintenance work. [IOSA MNT 4.1.5]
Continuous Overview for above mentioned Requirements also needs to be carried out on Sub-
Contracted AMO, where a contract has been entered into and where previous compliance has
been demonstrated, by the Quality Assurance and Maintenance and Engineering Departments
to avoid the invalidation of the Certificate of Airworthiness of any of SV Aircraft.
NO AIRCRAFT MAY BE MAINTAINED BY SUBCONTRACTED AMO, IF THE

REQUIREMENTS MENTIONED ABOVE HAVE NOT BEEN MET.

7-0 AMO OBLIGATIONS
(7-1)
GENERAL 10 JAN 21
(GMM)
A short summary of the maintenance contractor selection process and management is

described in the table below:
7.1.1 Contractor Selection Process
Activity Responsibility
Aircraft Maintenance Cost
1- Decide sub-contract maintenance activity. AMC) and Base Maintenance
Planning & Control (BMP&C).
2- Determine the work scope and quality requirements
Quality (AMS&Q), AMC and
as annexes.
BMP&C.
3- Discuss with the selected potential contractor the
applicable work scope, quality and legislation AMS&Q, AMC and BMP&C.
requirements, before activities are initiated.
4- Request quality and safety performance reports from
AMC and BMP&C
the potential contractors.
5- Request from the potential contractors, proof of
compliance to legal requirements and determine AMS&Q, AMC and BMP&C.
conformity IAW GACA requirements.
6- Establish the appropriate selection criteria as a
AMS&Q, AMC and BMP&C.
function of the type of project.
7- Select the contractors, after selection criteria are
established, as a function of work scope and Quality AMS&Q, AMC and BMP&C.
evaluations results.
8- Include work scope and Quality requirements in the
AMC
Technical Services Agreement (TSA) or contracts.
9- Request from the contractors their written agreement
AMC
to the quality and safety Liability Agreement.
10- Review and correct Technical Services Agreement
(TSA) or Contract in accordance with National Saudi Legal Department, and AMC
Arabian Laws.

7-0 AMO OBLIGATIONS
(7-1)
GENERAL 10 JAN 21
(GMM)
Contractor Work Initiation:
11- Discuss with the selected contractor the applicable
Work scope, Quality and legislation requirements, AMS&Q, AMC and BMP&C.
before activities are initiated.
12- Supply the contractor with a controlled copy of
GMM and additional Information for the development of AMS&Q, AMC and BMP&C.
the Joint Procedures Manual.
13- Request the contractor for the establishment of a
AMS&Q and BMP&C.
Joint Procedures Manual.
Contractor Overview and Management:
14- Carry out Overview of operations, monitor
AMS&Q and BMP&C.
performance, and carry out Quality Audit if applicable
15- Review work scope, quality and safety requirements
compliance with the contractor in regular meetings and AMS&Q and BMP&C.
determine closure of Corrective actions.
16- Physically inspect work done by the contractor, after AMS&Q, BMP&C and Aircraft
completion of the activities and contract finish. Inspection (AI).
17- Conduct the contractor final evaluation on works
BMP&C and AI.
cope, quality and safety performance.

7-0 AMO OBLIGATIONS
(7-1)
GENERAL 10 JAN 21
(GMM)
7.1.2 MAINTENANCE AGREEMENTS
Each maintenance agreement between SV and subcontracted AMO is to have a reference to

SV GMM. Each contracted AMO must comply with requirement of SV GMM. If any of the
subcontracted AMO is not complying with SV GMM requirements SV must influence to such
AMO to be compliant with SV GMM requirements. If this SV attempt is unsuccessful the
contract between such AMO is to be terminated.
SV Technical Services agreements shall specify:
 All maintenance requirements and define all tasks to be performed;

 Comply with the procedures governing maintenance arrangements, as specified in this
GMM; [IOSA MNT 1.11.1]
Special attention is to be paid to procedures and responsibilities to ensure that all maintenance
work is performed, service bulletins are analysed and decisions taken on accomplishment,
airworthiness directives are complied with on time and all work, including non-mandatory
modifications, is carried out in accordance with approved data and to the latest standards.
All SV Technical Services agreements shall have a clear, unambiguous and sufficiently
detailed specification of work and assignment of responsibilities are required to ensure
that no misunderstanding can arise between the parties concerned (SV, Technical Services
Organization and the State of Aircraft Registry/Authority) that could result in a situation
where work that has a bearing on the airworthiness or serviceability of aircraft is not, or
will not, be properly performed.
SV Technical Services ensures all tasks defined in the maintenance agreement with each
external AMO that performs maintenance functions for SV are completed in accordance with
the authorities' requirements maintenance agreement. This is done by means of a Joint
Procedures Manual (JPM), defining all responsibilities and tasks subcontracted by each
maintenance agreement.
The Maintenance Agreement specifies measurable maintenance safety & quality standards
required to be fulfilled by the Contracted Maintenance Organization and includes, and is not
limited to: [IOSA MNT 1.11.2]
 an approval process for the Contracted Maintenance Organisation by SV and where

applicable the Contracted Maintenance Organizations and/or GACA;
 a list of facilities where the maintenance is to be carried out, including a list of satellite
facilities that the Contracted Maintenance Organization may use;
 a `Statement of Work' (SOW) for the Maintenance Agreement that contains the detailed
technical requirements, including references to maintenance intervals, manuals,
Airworthiness Directives (ADs), Service Bulletins (SBs) and SV special requirements.

7-0 AMO OBLIGATIONS
(7-1)
GENERAL 10 JAN 21
(GMM)
 a requirement for the Contracted Maintenance Organization to produce a suitable quality

plan for the project;
 use and control of parts and materials;
 process for the approval of deviations from maintenance documents;
 a need for an internal evaluation system by the Contracted Maintenance Organization;
 access by SV quality assurance department staff for the purpose of evaluating on-going
quality;
 a reporting structure that immediately notifies SV of any significant defects;
 a system of completing, reviewing, retaining maintenance records;
 a system of calibration of tooling and equipment;
 a system of inspecting and testing, i.e., a quality control system;
 a system of handling unsatisfactory product;
 a system of handling, storage, packaging and delivery;
 a system of product identification and traceability;
 a system of training by the Contracted Maintenance Organization of its staff as well as a
system of training the Contracted Maintenance Organization by SV;
 a system of Release To Service of an aircraft or component;
 a system for communication between SV and the Contracted Maintenance Organization;
 a Technical Services Agreement (TSA) that includes clear Key Performance Indicators
(KPI) for the assessment of achievement of on-going quality levels;
 a system of periodic review meetings to include some or all of those below:
o Contract Review Meeting
o Work scope Planning Meeting
o Technical Meeting (ADs/CNs/SBs)
o Commercial and/or Logistics Meeting
o Quality Meeting
o Reliability Meeting
Each SV Technical Services agreement with an external maintenance organization that

performs maintenance functions for SV includes a Technical Services Agreement (TSA) that
specifies measurable maintenance safety & quality standards required to be fulfilled by the
respective external maintenance organization. [IOSA MNT 1.11.2]
The requirement for a maintenance agreement applies to all functions that are outsourced. If
maintenance is expected to be accomplished in accordance with specific industry standards, an
acceptable agreement identifies and specifies the standards by exact name.
The liaison within the Maintenance Management System, AMO, OEM and other operationally
relevant external entities is provided by applicable SVT Engineering department and Base
Maintenance Planning and Control (BMP&C). The liaison with GACA is provided by SVT
Aircraft Maintenance Safety & Quality (AMS&Q) within SV.
*****

7-0 AMO OBLIGATIONS
(7-2)
GENERAL 10 JAN 21
(GMM)
7-2 MAINTENANCE LOCATIONS AND APPROVED CONTRACTORS
Technical Services Agreement (TSA)/ General Terms Agreements (GTA’s) with AMO’s
describe all maintenance activities subcontracted. [IOSA MNT 1.7.1, 1.11.4, 1.11.5]
SV has TSA’s that include Maintenance & Support Services for SV aircraft, engine &
component. (For the scope of work, refer to the agreements).
In any case all Maintenance activities are over-sighted by SV Technical Services Division
and approval is being provided to the Contractors before commencing of the work.
If SV’s applicable Aircraft Engineering Department issues engineering orders or changes in

the Maintenance Planning, the respective AMO receive these orders for implementation.
The approved Contracted AMOs are responsible to keep their GACA approval valid and
carry all costs involved.
The maintenance starting from the C-Checks can be implemented at different contractual
locations. If C-Checks or any other maintenance activities are being performed at different
location, subcontracting requirements (7-3) shall apply and the List of Approved
Subcontractors shall be revised accordingly.
Aircraft states of registry approvals are required for such locations and shall be acceptable by
GACA.
The detailed information with respect to all locations where aircraft maintenance will be
performed is described in each GTA /TSA or respectively in each Agreement specifying
maintenance activities and must be indicated in GMM. These locations are to be checked by
SV Technical Quality department for the compliance to requirements of AMO’s Maintenance
Manual and SV’s GMM. The detailed information must include:
 Name of AMO;
 Location where maintenance is expected;
 GACA approval numbers;
 Validity of Approvals.
SV ensures that each maintenance organization that performs maintenance for the Operator
utilizes maintenance personnel whose competence has been established in accordance with a
procedure and to a level acceptable to the GACA granting approval for the maintenance
organization.
If it is necessary to provide the Specification or technical information to contracted AMO, SV

Technical Contracts department is responsible to provide relevant data documentation to each
external organization that performs maintenance functions for the Operator.
7-2 MAINTENANCE LOCATIONS AND APPROVED CONTRACTORS PAGE 1 OF 2

7-0 AMO OBLIGATIONS
(7-2)
GENERAL 10 JAN 21
(GMM)
The information for the specification may include but not limited to:
 Aircraft special configuration
 Customized modifications
 Cabin specialties
 In-flight entertainment system;
 GMM policy and procedures
SV Technical Contracts department makes evaluation of the maintenance agreements before

preparation of all necessary Specification/or technical information documentation.
[IOSA MNT 1.11.6]
*****
7-2 MAINTENANCE LOCATIONS AND APPROVED CONTRACTORS PAGE 2 OF 2

7-0 AMO OBLIGATIONS
(7-3)
GENERAL 10 JAN 21
(GMM)
7-3 AMO REQUIREMENTS

[IOSA MNT 1.7.1]
SVT Aircraft Maintenance Safety & Quality (AMS&Q) Department has to ensure that all
maintenance activities (aircraft maintenance, engine and components) are made by an
appropriate GACAR Part 145 AMO that has demonstrated compliance with all requirements
for GACA approved maintenance organization.
SVT AMS&Q Department monitors by audits that all maintenance is carried out by an
appropriate GACAR Part 145 AMO in accordance with Maintenance Agreements Procedures
defined in the GMM. SVT AMS&Q Department shall ensure that a complete audit will be
conducted on all contracted AMO’s and that all relevant requirements must be covered
including, but not limited to the following Maintenance Organization Operational
Requirements:
7.3.1 MAINTENANCE ORGANIZATION MANAGEMENT REQUIREMENTS

[IOSA MNT 4.2.1, 4.2.2, 4.2.3]
SVT Aircraft Maintenance Safety & Quality (AMS&Q) shall ensure that:
1) The AMO has a manager with appropriate qualifications, acceptable to the Authority,
who has responsibility for the management and supervision of the maintenance
organisation.
2) The AMO has appropriate post holders with responsibilities for ensuring the maintenance
organisation is in compliance with the requirements for an approved maintenance
organisation in accordance with GACA 145 Requirements.
3) The AMO has the necessary personnel to plan, perform, supervise, inspect and release the
maintenance work to be performed.
*****
7-3 AMO REQUIREMENTS PAGE 1 OF 2

7-0 AMO OBLIGATIONS
(7-3)
GENERAL 10 JAN 21
(GMM)
7-3 AMO REQUIREMENTS PAGE 2 OF 2

7-0 AMO OBLIGATIONS
(7-4)
GENERAL 10 JAN 21
(GMM)
7-4 MAINTENANCE ORGANIZATION MAINTENANCE QUALITY

[IOSA MNT 4.3.1, 4.3.2, 4.3.3, 4.3.4, 4.3.5, 4.3.6, 4.3.7]
1) The AMO has an independent Quality Assurance (QA) Program that monitors
compliance with applicable GACA and other applicable regularity requirements,
requirements and the Maintenance Procedures Manual (MPM) of the AMO that addresses
the specific requirements of SV, as specified in the maintenance agreement and comprises
of:
 An internal audit/evaluation and surveillance program;
 An established audit schedule;
 A record of audit findings and corrective and/or preventive actions;
 assurance of appropriate corrective and/or preventive action;
 All elements necessary to confirm the maintenance organization is in compliance with
the applicable regulations and the MPM;
 The QA program confirms all referenced procedures remain applicable and effective.
 The QA program is under the sole control of the Quality Manager
 A periodic review of the QA Program by the AMO Quality Manager is carried out to
ensure compliance with current requirements of the Maintenance Program and this
GMM.
2) The QA Program used by the subcontracted AMO shall include the use of:
 Maintenance organization technical activities, conducted within 12 months (or 24

months with appropriate management approval) following the date that the operating
certificate is issued;
 Recurring evaluations conducted at intervals established in the approved MPM;
 Records of findings of compliance and non-compliance resulting from the
evaluations;
 Procedures to ensure the findings of the evaluations are communicated to the QA
Manager and made available to SV Technical Services (AMS&Q);
 Where appropriate, immediate and long-term actions to correct the root cause of each
noncompliance noted;
 Follow-up procedures to ensure necessary corrective/preventive actions (both
immediate and long-term) implemented by the Maintenance organization are
effective;
 A record-keeping system to ensure details of evaluation findings, corrective actions,
preventive actions and follow-up are recorded and that the records are retained for
two complete evaluation cycles.
 And is under the sole control of the Quality Manager.
7-4 MAINTENANCE ORGANIZATION QUALITY ASSURANCE PAGE 1 OF 2

7-0 AMO OBLIGATIONS
(7-4)
GENERAL 10 JAN 21
(GMM)
3) The AMO shall immediately report to the SV Technical Services (AMS&Q) any defects,
un-airworthy conditions, failures or malfunctions specified in GMM 4-1 (Include Precise
Reference to Reporting to the competent Authority).
4) The AMO maintain a list of contracted/sub-contracted maintenance functions and

agencies which includes type of certificate and rating(s).
5) The AMO shall have a process of maintaining the work flow of maintenance operations during
shift turnovers and limit work interruptions to its minimum.
*****
7-4 MAINTENANCE ORGANIZATION QUALITY ASSURANCE PAGE 2 OF 2

7-0 AMO OBLIGATIONS
(7-5)
GENERAL 05 AUG 21
(GMM)
7-5 MAINTENANCE ORGANIZATION TRAINING PROGRAM

[IOSA MNT 4.4.1, 4.4.2, 4.5.1, 4.5.4, 4.5.5, 4.5.6, 1.12.7]
1) The AMO utilises maintenance personnel whose competence and qualification has been
established in accordance with GACA and SV Training Requirement that only
appropriately licensed/authorised maintenance personnel to sign the maintenance release.
2) The AMO should have a training program as per SV requirement that assures all
maintenance personnel receive initial, continuation (recurrent) and any additional training
on an interval not to exceed 36 months, which may be reduced to a lesser interval based
on findings generated by the QA Program appropriate to individual assigned tasks and
responsibilities which includes but is not limited to:
 Training in the knowledge and skills related to human performance, including
coordination with other maintenance personnel and flight crew.
 The training program assures maintenance personnel with technical responsibilities
have the requisite knowledge of regulations, standards and procedures in accordance
with requirements in this GMM.
3) The AMO has a training and qualification program for auditors used in the QA Program.
[IOSA MNT4.5.5]
4) The AMO has a training program that provides for initial and continuation training for
receiving inspectors. [IOSA MNT4.5.6]
5) The AMO has an SMS training program that provides for initial and continuation training
for the personnel who are performing maintenance on SV aircraft and engine, and to the
individuals who are involved in SMS duties. [IOSA MNT 1.12.7]
SVT AMS&Q shall ensure, that each maintenance organization that performs maintenance for
SV utilizes maintenance personnel whose competence has been established in accordance with
a procedure and to a level acceptable to the GACA acceptable level means that AMO
planners, mechanics, specialized services personnel, supervisors and certifying personnel are
required to be assessed for competence by on the job evaluation and/or examination relevant
to their particular job role within the organization before unsupervised work is permitted.
In the assessment of competence, job descriptions and position requirements are checked for
each job role in the organization for the following:
 Planners are able to interpret maintenance requirements into maintenance tasks and have
an appreciation that they have no authority to deviate from the maintenance data;
 Mechanics are able to carry out maintenance tasks to any standard specified in the
maintenance data and notify supervisors of mistakes requiring rectification to meet
required maintenance standards;
7-5 MAINTENANCE ORGANIZATION TRAINING PROGRAM PAGE 1 OF 2

7-0 AMO OBLIGATIONS
(7-5)
GENERAL 05 AUG 21
(GMM)
 Specialized services personnel are able to carry out specialized maintenance tasks to the
standard specified in the maintenance data and will both inform and await instructions
from their supervisor in any case where it is impossible to complete the specialized
maintenance in accordance with the maintenance data;
 Supervisors are able to ensure that all required maintenance tasks are carried out and
where not completed or where it is evident that a particular maintenance task cannot be
carried out in accordance with the maintenance data, it is to be reported to the responsible
person for appropriate action. In addition, for those supervisors who also carry out
maintenance tasks, that they understand such tasks are not to be undertaken when
incompatible with their management responsibilities;
 Certifying personnel are able to determine when the aircraft or aircraft component is
ready to release to service and when it is not to be released to service.
 Knowledge of organizational procedures relevant to their particular role in the
organization is important, particularly in the case of planners, specialized services
personnel, supervisors and certifying personnel.
[IOSA MNT 4.4.2]
SVT AMS&Q shall ensure that each maintenance organization that performs maintenance for
SV utilizes appropriately licensed/authorized maintenance personnel to sign the maintenance
release. Such personnel shall have met the applicable authorities’ requirements with respect
to age, knowledge, experience and, when required, medical fitness and skill. As a minimum,
compliance would be shown to a minimum standard, such as type training ATA spec 104
level 3 or equivalence with 14 CFR 65/EASA 66/ GACAR 66 for basic training.
*****
7-5 MAINTENANCE ORGANIZATION TRAINING PROGRAM PAGE 2 OF 2

7-0 AMO OBLIGATIONS
(7-6)
GENERAL 10 JAN 21
(GMM)
7-6 MAINTENANCE FACILITIES AND PHYSICAL RESOURCES

[IOSA MNT 4.6.1, 4.6.2, 4.6.3, GACA eBook Ref. 4.5.1, GACAR Parts 121.101 & 121.679]
1) The AMO has the basic facilities and work environment, appropriate for the scheduled
and unscheduled maintenance tasks to be performed for the Operator, to include:
 A place of business, with a fixed address;
 Communications equipment/software, such as i.e. telephones, facsimile machines,

email and others;
 Any devices used to establish when a particular aircraft requires maintenance.
 A secure, dry storage area to retain aircraft technical records.
2) The AMO has the necessary technical data, equipment, tools, certified personnel and
approved material to perform the work for which the maintenance organization has been
approved, to include:
 Equipment and tools necessary to comply with the work specified in the agreement
between SV and the maintenance organization;
 Sufficient supplies and spare parts to ensure timely rectification of defects with regard
to the Minimum Equipment List (MEL) provisions and in accordance with the
maintenance agreement.
3) The AMO has facilities suitable for the storage of parts, equipment, tools and material
under conditions that provide security and prevent deterioration of and damage to stored
items, to include:
 Clean work areas, including management offices;
 Parts and material properly identified and stored;
 Oxygen and other high-pressure bottles properly identified and stored;
 Flammable, toxic or volatile materials properly identified and stored;
 Equipment identified and protected.
*****
7-6 MAINTENANCE FACILITIES AND PHYSICAL RESOURCES PAGE 1 OF 2

7-0 AMO OBLIGATIONS
(7-6)
GENERAL 10 JAN 21
(GMM)
7-6 MAINTENANCE FACILITIES AND PHYSICAL RESOURCES PAGE 2 OF 2

7-0 AMO OBLIGATIONS
(7-7)
GENERAL 10 JAN 21
(GMM)
7-7 MAINTENANCE ORGANIZATION MATERIAL HANDLING

[IOSA MNT 1.11.9, 4.6.4, 4.6.5, 4.7.1, 4.7.2, 4.7.4, 4.7.5]
SVT Aircraft Maintenance Safety & Quality (AMS&Q) Department shall ensure that:
1) The AMO has a shelf-life program for applicable stored items, which includes a
requirement for the shelf-life limit to be controlled and displayed. [IOSA MNT 4.6.4]
2) The AMO has a receiving inspection process that:
 Assures incoming aircraft parts and materials are only obtained from approved
sources and have the required certification documentation and traceability to the last
certifying organization for used or surplus parts. [IOSA MNT 1.11.9]
 Includes a process for verification of incoming part tags to ensure information on the
tag (e.g., part name, part number, serial number, modification and/or any other
applicable reference information) matches the corresponding information on the part.
[IOSA MNT 4.6.5]
 Assures statement of conformity or certification test results is retained for hardware
and raw materials, such as extrusions, sheet or bar stock.
 Assures inventory storage of consumable material is managed to ensure traceability of
manufacture batch/ lot control.
3) The AMO has a secure quarantine area for rejected parts and materials awaiting
disposition. [MNT 4.7.1]
4) The AMO has a process for segregating aircraft serviceable parts, aircraft non-serviceable
parts, and non-aircraft parts. [MNT 4.7.2]
5) The AMO has an electronic sensitive device (ESD) program in accordance with GMM 7-
8.
6) The AMO has a method of storage that assures sensitive parts and equipment, such as
oxygen system components (oxygen generators and bottles), O-rings and electrostatic
sensitive devices are properly packaged, identified and stored to protect them from
damage and contamination. [MNT 4.7.4]
7) The AMO assures that aircraft components and parts are shipped in suitable containers
that provide protection from damage and, when specified by the Manufacturer, ATA-300
or equivalent containers shall be used. [IOSA MNT 4.7.5]
8) The AMO has a process for handling Suspected Unapproved Parts (SUPs).
*****
7-7 MAINTENANCE ORGANIZATION MATERIAL HANDLING PAGE 1 OF 2

7-0 AMO OBLIGATIONS
(7-7)
GENERAL 10 JAN 21
(GMM)
7-7 MAINTENANCE ORGANIZATION MATERIAL HANDLING PAGE 2 OF 2

7-0 AMO OBLIGATIONS
(7-8)
GENERAL 05 AUG 21
(GMM)
7-8 MAINTENANCE ORGANIZATION ESD PROGRAM

[IOSA MNT 4.7.3]
1) The AMO has an Electrostatic Sensitive Devices (ESD) Program that address the
following:
a) Removal and installation on the aircraft;
b) Appropriate warning and caution signs and decals are placed in areas where ESD are
handled;
c) Devices are contained in ESD-approved conductive packaging sealed with conductive

tape and properly labelled;
d) Devices not contained in ESD-approved sealed packaging are handled by personnel

using, as applicable, approved earthing (i.e. grounding) straps and/or mats, and;
e) For maintenance activities that require floor grids where ESDs are handled, the floor
grids are grounded;
f) Are not stored on shelving covered with carpet, foam, vinyl or any other material that
can store or produce an electrical charge;
g) Earthing straps and mats are tested to ensure conductivity at regular intervals or prior
to use and such test results are recorded.
*****
7-8 MAINTENANCE ORGANIZATION ESD PROGRAM PAGE 1 OF 2

7-0 AMO OBLIGATIONS
(7-8)
GENERAL 05 AUG 21
(GMM)
7-8 MAINTENANCE ORGANIZATION ESD PROGRAM PAGE 2 OF 2

7-0 AMO OBLIGATIONS
(7-9)
GENERAL 10 JAN 21
(GMM)
7-9 MAINTENANCE ORGANIZATION TOOLING AND CALIBRATION

PROGRAM
[IOSA MNT 4.11.1]
1) The AMO has procedures to control and document the calibration and records of all tools;
including personnel owned tools, and preventing out-of-service and due-for-calibration
tools and equipment from being used. The procedures shall include the following
elements:
 Calibration date;
 Identity of individual or vendor that performed calibration or check;
 Calibration due date;
 A calibration certificate for each item calibrated by an outside agency;
 Details of adjustments and repairs;
 Repair history of the tool that include the part number and serial;
 The part number and serial number of the standard used to perform the calibration.
*****
7-9 MAINTENANCE ORGANIZATION TOOLING AND CALIBRATION PROGRAM PAGE 1 OF 2

7-0 AMO OBLIGATIONS
(7-9)
GENERAL 10 JAN 21
(GMM)
7-9 MAINTENANCE ORGANIZATION TOOLING AND CALIBRATION PROGRAM PAGE 2 OF 2

7-0 AMO OBLIGATIONS
(7-10)
GENERAL 10 JAN 21
(GMM)
7-10 MAINTENANCE ORGANIZATION RECORDS RETENTION

[IOSA MNT 4.8.1, 4.8.2]
1) Detailed maintenance records to show that all requirements for the signing of a
maintenance release have been met are retained by the AMO for a minimum period of
one year after the maintenance release has been signed and that records are handled and
retained IAW GACA Regulations.
Item Retention Period

Aircraft Log Book 6 Month after withdrawal from Service
AD Notes 3 Months after withdrawal from Service
Minor and Major Modifications 3 Months after withdrawal from Service
Major Repair Records 3 Months after withdrawal from Service
Complete Overhaul Records 3 Months after withdrawal from Service
Maintenance History 3 Months after withdrawal from Service
Certificate of Release to Services (CRS) 3 Years
Aircraft Technical Log 3 Months after withdrawal from Service
EASA Form 1 /FAA 8130-3 Withdrawal from Service
Staff Training Records As long as employed with SV
Quality Audit Records 5 Years
*****
7-10 MAINTENANCE ORGANIZATION RECORDS RETENTION PAGE 1 OF 2

7-0 AMO OBLIGATIONS
(7-10)
GENERAL 10 JAN 21
(GMM)
7-10 MAINTENANCE ORGANIZATION RECORDS RETENTION PAGE 2 OF 2

7-0 AMO OBLIGATIONS
(7-11)
GENERAL 05 AUG 21
(GMM)
7-11 MAINTENANCE PROCEDURES MANUAL (MPM) REQUIREMENTS

[IOSA MNT 4.9.1, 4.9.2, 4.9.3]
1) AMO shall have Maintenance Procedural Manual (MPM) for use and guidance for
personnel performing maintenance on SV aircraft. The purpose of the MPM is to set forth
the procedures, means and methods for the AMO to accomplish maintenance.
[IOSA MNT 4.9.1]
i) Always available to all staff conducting maintenance on SV Aircraft
ii) AMO shall have a process to control/amend the MPM as necessary to keep the
information contained therein up-to-date. [IOSA MNT 4.9. 2]
iii) AMO shall have a process to furnish copies of all amendments to the MPM promptly
to all organizations or persons to whom the manual has been issued and that contain
information. [IOSA MNT 4.9.3]
2) The AMO shall provide for the use and guidance of relevant maintenance personnel
and contain as a minimum the following information: [IOSA MNT4.9.1]
 A brief description of the organization that includes general description of the

scope of work authorised under the organization’s terms of approval and a general
description of the organization’s facilities;
 A description of the procedures for implementing changes affecting the approval

of the maintenance organization;
 A description of the organization procedures and quality or inspection system;
 Names and duties of the responsible personnel;
 Names and duties of the person or persons whose responsibilities are to ensure
that maintenance is carried out in accordance with the MPM;
 A description of the procedures used to establish the competence of maintenance

personnel;
 A description of the methods used for the completion and retention of SV

Technical Services records, including procedures for retaining back-up records;
 A description of the procedure for preparing the maintenance release and the
circumstances under which the release is to be signed;
7-11 MAINTENANCE PROCEDURES MANUAL (MPM) REQUIREMENTS PAGE 1 OF 2

7-0 AMO OBLIGATIONS
(7-11)
GENERAL 05 AUG 21
(GMM)
 The process for authorising personnel to sign the maintenance release and the
scope of their authorisation;
 A description of any additional procedures for complying with the SV’s Technical
Services procedures and requirements;
 A description of the procedures for complying with the service information

reporting requirements;
 A description of the procedure for receiving, amending and distributing within the
maintenance organization, all necessary airworthiness data from the type
certificate holder or type design organization.
 A description, when applicable, of contracted activities.
*****
7-11 MAINTENANCE PROCEDURES MANUAL (MPM) REQUIREMENTS PAGE 2 OF 2

7-0 AMO OBLIGATIONS
(7-12)
GENERAL 10 JAN 21
(GMM)
7-12 MAINTENANCE ORGANIZATION AIRCRAFT MAINTENANCE RELEASE

[IOSA MNT 4.10.1, 4.10.2, GACAR Part 121.1545]
1) The AMO produces a completed and signed maintenance release that certifies all
maintenance work performed has been completed satisfactorily and in accordance with
the approved data and procedures described in the MPM of the maintenance organization.
Such maintenance release shall include: [IOSA MNT 4.10.1]
2) The AMO shall ensure that all maintenance performed on SV aircraft includes:
[IOSA MNT 4.10.1]
 Basic details of the maintenance performed;
 A reference of the approved data used and, if required, the revision status;
 Maintenance tasks that were not accomplished;
 The date maintenance was completed;
 When applicable, identity of the approved maintenance organization;
 Identity of the person or persons that sign the release.
 Ensure the person that sign the release is authorized by SV Chief Inspector (CI).
*****
7-12 MAINTENANCE ORGANISATION AIRCRAFT MAINTENANCE RELEASE PAGE 1 OF 2

7-0 AMO OBLIGATIONS
(7-12)
GENERAL 10 JAN 21
(GMM)
7-12 MAINTENANCE ORGANISATION AIRCRAFT MAINTENANCE RELEASE PAGE 2 OF 2

7-0 AMO OBLIGATION
(7-13)
GENERAL 10 JAN 21
(GMM)
7-13 MAINTENANCE AUTHORIZATION AND QUALIFICATION
SV requires its maintenance service provider to comply with the following qualifications
requirement:
1. To have specialized maintenance personnel responsible for specific maintenance functions

that will ensure SV’s maintenance requirements for continued airworthiness of all its aircraft.
This will also support SV in its compliance to GACA requirements (GACAR Part 66 subpart
C).
2. To have an identified personnel qualification criteria for each work function, a system for job
hierarchy and a standard for authorization levels.
3. To have an established standard set of placement and technical requirements in addition to

SV’s qualification requirements to ensure that all personnel who handle and manage the
maintenance of SV’s aircraft are competent and fully cognizant of SV’s requirements.
4. All personnel be trained and familiarized with the general usage and practice of the provisions
and policies of the SV GMM.
5. Maintenance personnel are qualified in accordance with FAA/GACA/EASA requirements

including applicable licensure for the maintenance of aircraft. Un-certificated persons shall
only perform maintenance with supervision of a qualified AMT license holder.
6. To have a definite training program for maintenance and inspection personnel handling
maintenance services for SV including a program for the enrolment completion and record of
management courses for Supervisor or related position.
7. SVT Aircraft Maintenance Safety & Quality (AMS&Q) department will perform periodic
audit to verify the AMO compliance with SV Technical Services required training and
qualification requirement.
8. Personnel Training / Qualification:
8.1 SV’s minimum maintenance personnel qualifications for its maintenance services
provider shall be in accordance with the policies stated in GMM 6-40. In addition, all
personnel performing maintenance on SV fleet must have completed relevant trainings
as required by the AMO’s approved training program.
8.2 SV Technical Services must review and accept the AMO Manual Program under the
condition that the program meets the following requirements:
 The AMO shall have Process to review and amend the training/qualification program
on a regular basis to ensure the content remains current with any regulatory
requirements, SV requirement, OEM recommendations, and industry best practices.
7-13 MAINTENANCE AUTHORIZATION AND CERTIFICATION PAGE 1 OF 2

7-0 AMO OBLIGATION
(7-13)
GENERAL 10 JAN 21
(GMM)
 Shall include a table shows qualification requirement for each Maintenance

personnel Specialty and grade, this include all RII persons.
 Shall include a table to show the recurrent training schedule requirement for each
specialty and keep updated record readily available for audit as required.
 Any revision to existing processes or requirement of the AMO shall be coordinated

and accepted by SV Technical Services.
8.3 SVT AMS&Q department will perform periodic audit to verify the AMO compliance
with SV Technical Services required training and qualification requirement.
8.4 Personnel Qualification Rerecords:
Personnel qualification record of the service provider’s personnel should be kept current
and updated, the qualification record should be readily made available for SVT
AMS&Q during auditing or any time that needed to be verified by SVT AMS&Q.
*****
7-13 MAINTENANCE AUTHORIZATION AND CERTIFICATION PAGE 2 OF 2

7-0 SURVEILLANCE,
OVERSIGHT AND
MONITORING
(7-14) GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03 (GMM)
7-14 SURVEILLANCE, OVERSIGHT AND MONITORING
1.0 PURPOSE:
To describe the Polices and processes of continuous surveillance, oversight and monitoring
functions during aircrafts, maintenance Performed by AMO.
2.0 POLICY:
owners.
2.2 That SV Technical Services (Aircraft Inspection/ Maintenance Control Center/ Base
Maintenance Planning & Control) carry out continuous surveillance, oversight and
monitoring by conducting spot checks any time during aircraft maintenance Performed
by AMO to assure conformity of SVT standards.
2.3 That All surveillance, oversight and monitoring revealed discrepancies shall be
submitted/handed to concerned AMO department’s director, MGR, shift MGR, in
charge supervisor or customer support representatives.
2.4 That SV Technical Services representatives (Aircraft Inspection/ Maintenance Control

Center/ Base Maintenance Planning & Control) may conduct (upon SV maintenance
decision) on site close surveillance/ monitoring when aircraft encounters incident or
accident to conform that proper required handling/inspection applied.
2.5 That SVT Chief Inspector (CI) may establish and direct for inspection techniques and
procedures when needed or decided by him.
3.0 PROCESS OWNERS:
4.0 APPLICABILITY:

7-14 SURVEILLANCE, OVERSIGHT AND MONITORING PAGE 1 OF 6

7-0 SURVEILLANCE,
OVERSIGHT AND
MONITORING
MAINTENANCE MANUAL
REV. 03 (GMM)
 GMM 5-1.
 CASS Manual
 GACAR Parts 121.691 and 121.681
 SVT Request for Action form. (RFA SV 870-08-14 as revised)
 Aircraft/cabin maintenance logbooks.
 IOSA MNT 1.11.7.
6.0 DEFINITIONS:
6.1 Work Controller - refers to the applicable organization from whom the work package
is initiated and controlled.
6.2 RFA (SV 870-08-14) as revised, Request for action form raised by SVT Aircraft
inspectors/Maintenance Control Center/ Base Maintenance Planning & Control
Representatives during spot checks or walk around check requesting a malfunction
rectification.
6.3 SVT Aircraft Inspector – A person who is designated and authorized by SVT Chief
Inspector to oversight and monitor the conformity of SV standards for all RII, II, part
receiving, quality and safety processes.
6.4 SVT Maintenance Representative – A person who is designated by SV GM MCC and

GM BMP&C to oversight and monitor the conformity of SV standards for all
maintenance activities.
6.5 Spot check - An inspection or investigation that is carried out at random or limited to
few instances.
6.6 AMO - (Approved Maintenance Organization).
6.7 FPQI – SV Final Product Quality Inspection may be carried out by SVT Aircraft
inspector after letter check.
7.0 PROCESS:
7.1 That SV Technical Services (Aircraft Inspection (AI) / Maintenance Control Center
(MCC) / Base Maintenance Planning & Control (BMP&C)) carry out continuous
surveillance, oversight and monitoring by conducting spot checks and reviewing
Aircraft maintenance activity/events using applicable AMOS APNs.

7-0 SURVEILLANCE,
OVERSIGHT AND
MONITORING
MAINTENANCE MANUAL
REV. 03 (GMM)
7.2 SV Technical Services Representatives (AI / MCC / BMP&C) may carry out spot
checks any time for all hangars, shops, lines or any facilities AMO utilize to maintain
SV aircraft.
7.3 When spot checks/ FPQI reveal any non-conformity to SV standards, SVT
Representatives (AI / MCC / BMP&C) shall write such non-conformity in SV
aircraft/cabin logbooks or raise request for actions (RFA) as follow:
7.3.1 Inform AMO in charge duty MGR/shift MGR when they open any sequence in
the logbooks.
7.3.2 Use aircraft’s logbooks or raise RFA, when non-conformity found in Jeddah
HGR/lines.
7.3.3 Raise RFA when non-conformity found in shops.
7.3.4 Request investigation report to from the AMO Safety & Quality or applicable
department when non-conformity related to aircrafts airworthiness, safety or
quality issue found.
7.3.5 AMO shall respond to raised RFA when ticked urgent as soon as possible or
within 24 hours when ticked as normal but must be responded before releasing
the aircraft to service if RFA was raised against aircraft. (See RFA form)
Note: The RFA may be closed by any work controller/production by referring
to the work order number which was opened against it.
7.3.6 AMO shall respond to a non-conformity which is written in aircraft logbooks

before releasing aircraft back to service.
7.4 In case of too many Interior/Exterior defects/deficiencies or discrepancies observed

during SV aircraft final product quality inspection, SVT Aircraft Inspection may raise
a request for aircraft Re-preparation.
Note:
All RFAs Raised during aircraft final product quality inspection shall be treated as Call
Back and accepted by the AMO Inspection.
7.5 AMO shall designate focal contacts to submit written non-conformities (RFA’s) as
follow:
7.5.1 At Jeddah or base maintenance: customer support or concern fleet MGR.
7.5.2 At main out stations (RUH, DMM, MED): concern east or west director.

7-0 SURVEILLANCE,
OVERSIGHT AND
MONITORING
MAINTENANCE MANUAL
REV. 03 (GMM)
7.5.3 At all other line maintenance (IK & OOK): concern east or west director.
7.5.4 At all shops: concern Director/MGR.
7.5.5 At all other AMO departments (engineering, planning, tech. records, etc.),
concerned director/department's head and/or customer support.
7.5.6 For Safety/Quality issues: Safety & Quality Director or applicable department
heads.
7.5.7 For Quality Control (Inspection) issues: Quality Control (Inspection) Director
or concern MGRs.
7.6 SVT Aircraft Maintenance Safety & Quality (AMS&Q) shall be informed when
safety/quality report initiated by SVT AI / MCC / BMP&C for evaluation and follow-
up.
7.7 All corrective/preventive actions are submitted to SV Technical Services AI / MCC /

BMP&C) representatives physically or via E-mails:
 SVA_inspection@saudia.com
 svdom@saudia.com
7.8 SVT MCC/AMO shall immediately inform SVT BMP&C and SVT AI departments of
any occurrence of aircraft accidents or incidents via SMS massage and the following e-
mails:
 SVA_inspection@saudia.com
 svdom@saudia.com
7.9 AMO shall update SV Technical Services of all recovery plan and process.
7.10 AMO shall instruct the concern AMO (applicable departments) to include SV Technical
Services representatives within the recovery team when requested.
7.11 AMO (applicable departments) shall initiate a full detail report indicating the
accident/incident handling processes applied and submit it to SVT MCC, SV DOM and
SVT Chief Inspector (CI) within five working days.
7.12 Once the aircraft is requested to be grounded for safety or airworthiness issues
verification, SV DOM or SVT CI send a request email to MCC on duty shift Manager
SVMCCDUTYMGR@saudia.com followed by a telephone call to ground subject
aircraft explaining the reasons:
7.12.1 SV requester shall clarify and specify the actions required.

7-0 SURVEILLANCE,
OVERSIGHT AND
MONITORING
MAINTENANCE MANUAL
REV. 03 (GMM)
7.12.2 SVT MCC Grounds the subject aircraft immediately and start action.
7.12.3 SVT MCC Updates the SV requester with all related activities.
7.12.4 SV requester shall advice SVT MCC to release the subject aircraft to service
when actions are evaluated satisfactorily.
7.13 SVT CI may establish and direct for inspection techniques and procedures when needed
or decided by him.
7.13.1 Concern SV departments shall issue proper engineering documentations or work

orders to reflect SVT CI inspection directives.
8.0 PROCEDURES:
******

7-0 SURVEILLANCE,
OVERSIGHT AND
MONITORING
MAINTENANCE MANUAL
REV. 03 (GMM)

8-0 SV TECHNICAL
SERVICES FORMS
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
8-1 TECHNICAL SERVICES INTERNAL FORMS
1.0 PURPOSE:
To describe policies, processes, and procedures for the development, control, and revision of
departments forms.
2.0 POLICY:
owner.
personnel performing maintenance on SAUDIA fleet.
2.3 To use only the authorized SV Technical forms for recording completion of
departments activities, and for data collection within Technical Services.
2.4 To use an approved format for developing Technical Internal Forms.
3.0 PROCESS OWNER:
4.0 APPLICABILITY:
4.1 All Technical Services Departments.
 GACAR Part 121.683 (G).

 Technical Services Annex – A (as revised).
6.0 DEFINITIONS:
8.0 TECHNICAL SERVICES INTERNAL FORMS PAGE 1 OF 4

8-0 SV TECHNICAL
SERVICES FORMS
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
6.1 Technical Internal Forms: are serialized and/or controlled documents that provides a
means for recording department technical compliance and administration. It is
developed and/or revised by Technical Services Department(s) and approved by SVT
Aircraft Maintenance Safety & Quality (AMS&Q).
6.2 Technical Services Forms Listing – Categorized and independent lists of current
Technical Services forms.
6.3 Forms Control:
a) Forms Identification Code: Consists of unique letters represent each department

and assigned serial number (i.e. AE-04, MSQ-13).
SVT Departments Codes:

 Aircraft Maintenance Safety & Quality: MSQ
 Aircraft Inspection: AI
 All Aircraft Engineering: AE
 Base Maintenance Planning and Control: BMP
 Maintenance Support Processes: MSP
 Maintenance Control Center: MCC
 Aircraft Maintenance Cost: AMC
b) Form Date: Date of form creation or revision.
c) Revision Number: A sequential number that is given to each successive revision.
7.0 PROCESS:
7.1 Applicable Technical Services department(s) intending to develop, revise or delete

Technical Services Forms shall coordinate with SVT Aircraft Maintenance Safety &
Quality (AMS&Q).
7.2 Applicable Technical Services department(s) shall submit the developed/revised

Forms to SVT AMS&Q with justification.
7.3 SVT AMS&Q shall review and approve the developed/revised Forms, and request
more details if needed.
7.4 SVT AMS&Q shall ensure that all Technical Services Forms:
a) Contains legible and accurate information.
b) Presented in a format appropriate for use and IAW 6.3.

8-0 SV TECHNICAL
SERVICES FORMS
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)
c) Use only applicable forms as directed in the GMM/ DPM.
7.5 SVT AMS&Q shall update and maintain the Forms list (Annex -A) with new/or revise
forms.
8.0 PROCEDURES:
*****

8-0 SV TECHNICAL
SERVICES FORMS
GENERAL 10 JAN 21
MAINTENANCE MANUAL
REV. 03
(GMM)


GMM (Rev.03TR.01 Dated 05 Aug 21)

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COVER PAGE

CONTROL NO.: GMM/860/00

THIS MANUAL IS ASSIGNED TO:

THIS MANUAL HAS BEEN PREPARED FOR THE EXCLUSIVE USE OF

THIS DOCUMENT IS UNCONTROLLED WHEN PRINTED OR DOWNLOADED

INTENTIONALLY LEFT BLANK

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General Authority of Civil Aviation

Accepted by: Mr. Eid Al-Obaidi

Title: Principal Mainten‫؛‬iu»c^^

Date: BGACA ‫الهينة العامة للطيران المدنس‬

Signature: Safety, Security & Air Transport

GACA ACCEPTANCE PAGE 1 OF 2

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MANUAL APPROVAL PAGE PAGE 2 OF 2

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HIGHLIGHTS / CHANGE INSTRUCTIONS SHEET (CIS)

TO: GENERAL MAINTENANCE MANUAL (GMM) HOLDERS

REMOVE PAGES INSERT PAGES

1-6 (Pages from 1 to 12) 1-6 (Pages from 1 to 12)

2-7 Deputization (Pages from 1 to 2) 2-7 Deputization (Pages from 1 to 2)

HIGHLIGHTS / CHANGE INSTRUCTIONS SHEET (CIS) PAGE 1 OF 2

THIS DOCUMENT IS UNCONTROLLED WHEN PRINTED OR DOWNLOADED

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7-5 Maintenance Organization Training 7-5 Maintenance Organization Training

HIGHLIGHTS / CHANGE INSTRUCTIONS SHEET (CIS) PAGE 2 OF 2

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(A) Table of Contents

(A) TABLE OF CONTENTS PAGE 1 OF 8

2-2 Authorities and Responsibilities

2.5.1 Management Personnel Duties & Responsibilities

3-0 Maintenance Procedures

(A) TABLE OF CONTENTS PAGE 2 OF 8

3-16 Maintenance Signs Off

4-0 Maintenance Reports

(A) TABLE OF CONTENTS PAGE 3 OF 8

5-0 Maintenance Programs

(A) TABLE OF CONTENTS PAGE 4 OF 8

6-0 Maintenance Policies

(A) TABLE OF CONTENTS PAGE 5 OF 8

7-0 AMO Obligations

(A) TABLE OF CONTENTS PAGE 6 OF 8

7-13 Maintenance Authorization and Qualification

8-0 SV Technical Services Forms

(A) TABLE OF CONTENTS PAGE 7 OF 8

INTENTIONALLY LEFT BLANK

(A) TABLE OF CONTENTS PAGE 8 OF 8

(B) LIST OF EFFECTIVE PAGES:

CHAPTER CONTENTS PAGE REV. DATE

Preamble 1 to 2 REV. 03 10JAN21

2-1 Introduction to 1 REV. 03 10JAN21

3-1 Maintenance Procedures to 2 REV. 03 10JAN21

CHAPTER CONTENTS PAGE REV‫؛‬ DATE

4-1 Service Difficulty Report 06 REV. 03 10JAN21

5-1 Continues Airworthiness Maintenance Program (CAMP) 16 REV. 03 ‫ا‬0 JAN2١

(B) LIST OF EFFECTIVE PAGES Name: PAGE 2 OF 6

OiAP]IRCO_NTS PAGE REV. DATE

5-15 Reserved to 2 REV. 03 10JAN21

5-20 Reserved to 2 Original 01 OCT 13

6-1 Sale and Purchase of Aircraft Spare Parts to 4 REV. 03 10JAN21