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  • Case Study For Head of Sales

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    Daniel
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    The document outlines tasks for the Head of Sales including listening to sales calls and analyzing call data to identify growth opportunities and areas for improvement. It asks how to increase conversion from pending payment to received payment, and ways to improve manager response time to leads. It also asks how leads should be distributed between managers and what types of non-material motivations would be effective for managers in Indonesia.

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    Case Study for Head of Sales

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    The document outlines tasks for the Head of Sales including listening to sales calls and analyzing call data to identify growth opportunities and areas for improvement. It asks how to increase conversion from pending payment to received payment, and ways to improve manager response time to leads. It also asks how leads should be distributed between managers and what types of non-material motivations would be effective for managers in Indonesia.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    8 views1 page

    Case Study For Head of Sales

    Uploaded by

    Daniel
    The document outlines tasks for the Head of Sales including listening to sales calls and analyzing call data to identify growth opportunities and areas for improvement. It asks how to increase conversion from pending payment to received payment, and ways to improve manager response time to leads. It also asks how leads should be distributed between managers and what types of non-material motivations would be effective for managers in Indonesia.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    Case study for Head of Sales

    Tasks:

    1. You have to listen to the calls.

    2.Do an analysis of growth points at calls and script. Evaluate the data:what is going well, what
    do you want to improve?

    3.What is the right order for improving the call, how to raise the possibility of sale.

    https://drive.google.com/drive/folders/1XNri-wg81bRVVPTaomLQy2FKigssRj14?usp=sharing

    1. How to increase the conversion from waiting for payment to received payment? Are
    there tools to improve installment approval?

    https://lh6.googleusercontent.com/-ttkAngefGtS-vRW2_y3AZxcNM7eNbYbwPDOTwOLQ9wwC
    zF3UUB16kydvhPwpFdMS5rvrqPdskUcxSBPsPkHSwhT4-_7hrHSeAhhnwVnEZ9MSMviESmXi
    XI7WSEY9iYiAHkcgTUQC1mfl64WhQ

    2. What are the ways to improve the SLA (the speed of the manager's reaction to the
    lead)? Current Average manager's time: 26.45 minutes

    3. How to distribute leads between managers?

    4. What kind of non-material motivation would you use in Indonesia?

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