Professional Documents
Culture Documents
Graphics Email SOP
Graphics Email SOP
● Order Number
● Client Name
● Order Due date
● & a Link to the order in Ordant
2. Order Processing:
All orders will be pre checked/screened in the order in which they were received (first come, first serve)
for data integrity by the Graphics Manager and/or Team Lead
Orders with insufficient Data – Order will be kicked back & moved to “PENDING ORDERS” folder
Orders with sufficient Data – Order will be categorized and moved to a digital folder:
● ASC - RUSH
● ASC - Standard
● PC - RUSH
● PC - Standard
● Pending Orders - Kicked Back
3. PROOFING:
Designers or lead designer will ‘pull’ orders from the digital folders above and move it to their assigned
digital folder:
Priorities:
Rush Order
Standard Orders
Designer Folders
4. Kick Backs
5. Approvals:
Once an order has been approved the designer will move the order from their folder to “COMPLETED”
FOR ORDERS THAT NEED TO BE INVOICED (Prepay / COD)
In ordant the designer will update the order status to “APPROVED WAITING ON PAYMENT” & Assign it to
“BECCA VAQUEDANO-ESCOTO”
In ordant the designer will assign it the the coordinator who created it & update the status to “Final Pre-
Flight”
You will find who created the order at the bottom left of each work order
The orders that are created by the following people will need to be assigned to:
PC REPS:
Craig Tucker | Luke Fowler | Cameron Frater | Mike Turner |
The orders that are created by the following people will need to be staged/ assigned to:
PC REPS:
When the customer approves an order then adds an item or changes artwork, your order will already be
staged to Approved Waiting for Payment, Final Pre-flight or Ready for production.
1. The Sales Rep will stage the order back to “Proof Sent - Pending Approval” & assigned to the
designer who worked on the order.
2. The Sales Rep/Coordinator will slack the designer who worked on the order in the Graphics
channel on what needs to be updated on the order
All Estimates will still need to be printed for the proofing process.
1. Once your order is approved by the customer, the Sales Rep/Coordinator will need to convert it to
an order
2. The Sales Rep/Coordinator will stage it to PREPRESS to trigger an email then assign it to the
designer who worked on it
3. The Sales Rep/Coordinator will slack the designer in the Graphics channel letting them know that
you updated the order to a order ie. “@Daja Soth - The artwork for Estimate 12345 is approved &
converted to a work order.”
4. The designer will prep the artwork for Production & stage accordingly