LOYOLA INSTITUTE OF BUSINESS ADMINISTRATION

POST GRADUATE DIPLOMA IN MANAGEMENT [PGDM]

Collective Bargaining and the Role of Industrial Relations
Course Outline

Course Coordinator: Prof. P.C. LAKSHMI NARAYANAN

Collaborative faculty: Dr. Deepa R, Dr. Dhyana Sharon Ross,
Teaching Assistant: Mr. Vignesh
Batch: 2021 Term IV: July to October 2022
Credits: 3 ` No: of Sessions/Hours: 20 Sessions / 30 Hours

I. OVERVIEW:

Industrial relations cover all aspects of relations between employees and employers;
between employers and employers; between employees and employees and encompass both
unionized and non-unionized situations. In India, Government plays a pivotal role in the
Industrial relations. So, as long as people are needed in industry, industrial relations will
remain an area of concern as well as influence in affecting the performance of organizations.
This course includes Code of discipline, workers participation in the management, collective
bargaining, Negotiation skills, ILO, etc.

II. ASSURANCE OF LEARNING (AOL)

At the end of the course, the students should be able to address the following
questions:

1. What is the relationship between the Employers, Employees &

Government?

2. How to use collective bargaining as a tool for empowerment of employees

3. How to negotiate for successful industrial relations?

4. How to resolve the disputes amicably?

5. What is the importance of sound grievance redressal system?

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 III. COURSE OUTCOMES

 To develop the art of using IR for coping with the changing environment
 To understand importance of collective bargaining mechanism
 To be conversant with negotiation, conciliation and arbitration procedures
 To develop the skills to maintain harmonious industrial relations
 To enable the learners to resolve industrial conflicts amicably

IV. COURSE CONTENT

1. Concept of Industrial Relations & recent trends in India

2. Trade Union, its structure, functions and problems

3. Code of discipline

4. Workers participation in management

5. Collective bargaining

6. Industrial conflicts and methods for resolution

7. State intervention in IR

8. Constitutional provisions for IR

9. Role of technology in IR

10. Grievances and Discipline Handling

11. International Labour Organisation

12. National Commission on Labour

V. PEDAGOGY

Lecture, Case studies, Role play, Group discussion, learning through video cases

VI. TEACHING – LEARNING PLAN

Number of Sessions: 20 (30 Hours)

S.No Faculty, Topic and sub- Objective Readings Pedagogy Learnings

. topic
1. Prof. Lakshmi Narayanan To facilitate the TEXT BOOK, LECTURE & Fundamental
CHAPTER 1: understanding of REFERENCE CASE STUDY ON concepts &

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 INDUSTRIAL the conceptual BOOKS,CLAS Trends in strikes theories of
RELATIONS – Approaches framework of S HANDOUTS, and lockouts in Industrial
to industrial relations – industrial BOOKS AND India Relations
Nature & significance of relations NEWSPAPERS
industrial relations
2. Prof. Lakshmi Narayanan To thoroughly TEXT BOOK, LECTURE & Learn the
CHAPTER2: understand the REFERENCE CASE STUDY ON intensity of
GLOBALIZATION & current trends in BOOKS,CLAS Labor Unrest: A strikes &
RECENT TRENDS IN the industrial S HANDOUTS, case study of lockouts in
INDUSTRIAL RELATIONS relations in India BOOKS AND Indian industries India
NEWSPAPERS
3. Dr. Dhyana Sharon Ross To understand the TEXT BOOK, LECTURE AND Understanding
CHAPTER3: TRADE history and the REFERENCE CASE STUDY ON the need for
UNION, its structure, role of trade union BOOKS,CLAS Unity in Diversity registration and
objectives, need, functions for cordial S HANDOUTS, in Unionism recognition of
and problems industrial BOOKS AND trade union
relations. NEWSPAPERS
4. Dr. Dhyana Sharon Ross To understand TEXT BOOK, LECTURE & Learn the legal
CHAPTER4: CODE OF the evolution of REFERENCE CASE STUDY ON sanctity of the
DISCIPLINE – Objects – the code and its BOOKS,CLAS Mass exports code and the
Evolution - Sanctions – legal sanctity S HANDOUTS, Limited registration of
Legal sanctity BOOKS AND trade union
NEWSPAPERS
5. Dr. Dhyana Sharon Ross To understand the TEXT BOOK, LECTURE & Understand the
CHAPTER4: CODE OF importance and REFERENCE STUDY ON method for
DISCIPLINE - Criteria for rules for BOOKS,CLAS Illustrative recognition of
recognition of trade unions – recognition of S HANDOUTS, checklist of items trade union and
Effectiveness of code of trade unions BOOKS AND in an Agreement its importance
NEWSPAPERS with a union as a
discipline
recognized union
6. Dr. Deepa R To learn the TEXT BOOK, LECTURE & Learn the
CHAPTER:5 WORKER’S importance of REFERENCE CLASS STUDY effectiveness of
PARTICIPATION IN joint decision- BOOKS,CLAS ON Grow more workers
MANAGEMENT – making for S HANDOUTS, Industries Limited participation in
Decision taking Vs decision effective BOOKS AND management in
implementation NEWSPAPERS the modern era
making

7. Dr. Deepa R To understand the TEXT BOOK, LECTURE & Learn from the
CHAPTER:5 WORKER’S various factors for REFERENCE CLASS STUDY various reports
PARTICIPATION IN successful BOOKS,CLAS ON Jamshedpur for ensuring
MANAGEMENT –Factors workers S HANDOUTS, Experiment effective
influencing workers participation BOOKS AND (TISCO) workers
NEWSPAPERS participation
participation and reports of
various committees
8. Dr. Deepa R To learn the TEXT BOOK, LECTURE & Learn to apply
CHAPTER:5 WORKER’S important REFERENCE CASE STUDY ON important
PARTICIPATION IN methods of BOOKS,CLAS Philips India models of
MANAGEMENT – methods of S HANDOUTS, Limited working
Different models of workers workers BOOKS AND participation
participation in NEWSPAPERS management
participation in management
management
9. Prof. Lakshmi Narayanan To read, TEXT BOOK, LECTURE & Learn the
CHAPTER6: understand and REFERENCE ROLE PLAY ON subject matter
COLLECTIVE analyse the BOOKS,CLAS Training future of collective
BARGAINING - Collective various matters of S HANDOUTS, managers in bargaining and
bargaining Vs Joint consultation collective BOOKS AND negotiating skills its procedure in
– Subject matter of collective bargaining and its NEWSPAPERS India
bargaining – Process of process
collective bargaining in India

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10. Prof. Lakshmi Narayanan To understand the TEXT BOOK, LECTURE & Learn the
CHAPTER 6: Process and various REFERENCE CASE STUDY ON reasons for the
obstacles of collective bottlenecks in BOOKS,CLAS MSIL – Failure of failure of
bargaining in India – Steps successful S HANDOUTS, collective collective
to overcome the obstacles collective BOOKS AND bargaining bargaining
bargaining NEWSPAPERS process.
11. Prof. Lakshmi Narayanan To understand the TEXT BOOK, LECTURE & Learn the traits
CHAPTER 6: :ESSENTIALS steps in REFERENCE CASE STUDY ON and skills
FOR EFFECTIVE negotiation and its BOOKS,CLAS Violence arising required to
COLLECTIVE BARGAINING –activities S HANDOUTS, out of become a good
Negotiation – Key activities – BOOKS AND accumulated Bad negotiator
States of negotiation – Negotiating NEWSPAPERS Blood
skills and techniques
12. Prof. Lakshmi Narayanan To enable the TEXT BOOK, LECTURE & Learn the art of
CHAPTER 6: students, REFERENCE DISCUSSON Negotiation and
NEGOTIATING SKILLS understand and BOOKS,CLAS BASED ON Video successful
AND TECHNIQUES – Steps develop the art of S HANDOUTS, cases implementation
in Negotiations predicting the BOOKS AND
share price NEWSPAPERS
movement
13. Prof. Lakshmi Narayanan To know that TEXT BOOK, LECTURE & Learning the
CHAPTER 7: INDUSTRIAL industrial disputes REFERENCE CASE STUDY ON major reasons of
CONFLICTS – Organised and are pandemic in BOOKS,CLAS A case of disputes and its
unorganized group conflict – nature S HANDOUTS, indifferent attitude changing nature
Causes – forms of disputes BOOKS AND towards worker’s
NEWSPAPERS lives
14. Prof. Lakshmi Narayanan To understand the TEXT BOOK, LECTURE & Learn to resolve
CHAPTER 7: METHODS salient provisions REFERENCE CASE STUDY ON industrial
FOR RESOLUTION OF of Industrial BOOKS,CLAS Grass cutters vs disputes in the
DISPUTES – Statutory level – Disputes Act, S HANDOUTS, Gas cutters statutory mode
the Industrial Disputes Act, 1947 BOOKS AND
1947 NEWSPAPERS
15. Prof. Lakshmi Narayanan To understand the TEXT BOOK, LECTURE & Learn the
CHAPTER 7: INDUSTRIAL existence of REFERENCE CLASS importance of
DISPUTES – Voluntary level – alternate disputes BOOKS,CLAS DISCUSSION Alternate
Arbitration – Joint consultative resolution S HANDOUTS, Dispute
machinery – Tripartite bodies mechanism BOOKS AND Resolution
NEWSPAPERS
16. Dr. Dhyana Sharon Ross To learn the role TEXT BOOK, LECTURE & Learn the
CHAPTER 8: STATE played by the REFERENCE CASE STUDY ON pivotal role
INTERVENTION IN IR Govt. in resolving BOOKS,CLAS Hyundai Motors played the
industrial disputes S HANDOUTS, Limited Government
BOOKS AND Agencies
NEWSPAPERS
17. Ms. Pooja (Alumni) To understand the TEXT BOOK, LECTURE & Learn the
CHAPTER 9: INDIAN salient provisions REFERENCE CLASS importance of
CONSTITUTION AND IR in the Indian BOOKS,CLAS DISCUSSION ON concurrent list
Constitution about S HANDOUTS, Constitution list in the Indian
the Labour BOOKS AND viz, Union list, Constitution
relations NEWSPAPERS Concurrent list
and State list
18. Mr. Vignesh To learn the role TEXT BOOK, LECTURE & Learn the pros
CHAPTER 10: played by REFERENCE CASE STUDY ON & cons of
TECHNOLOGY AND IR technology in BOOKS,CLAS After effects of technology in
amicable S HANDOUTS, introducing new Industrial
industrial BOOKS AND technology relations climate
relations NEWSPAPERS
19. Mr. Vignesh To understand the TEXT BOOK, LECTURE & Learn the
CHAPTER 11: concept of REFERENCE CASE STUDY ON statutory
GRIEVANCES grievance and its BOOKS,CLAS Coolers as Basins provisions
PROCEDURE - Discipline redressal S HANDOUTS, relating to
mechanism BOOKS AND grievance

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 Handling NEWSPAPERS redressal
mechanism
20.. Prof. Lakshmi Narayanan To understand TEXT BOOK, LECTURE & Learn the origin,
CHAPTER 12: role played by REFERENCE CASE STUDY ON history &
INTERNTIONAL LABOUR ILO and the BOOKS,CLAS Olympic Knitwear workings of
ORGANISATION (ILO) & recommendations S HANDOUTS, & ILO ILO & NCL
National commission on Labour of NCL BOOKS AND conventions
NEWSPAPERS

VI. TEXT BOOKS

1. “Dynamics of Industrial Relations” by C.B. Mamoria, Sathish Mamoria &

S.V. Gankar, Himalaya Publishing House, Mumbai.
2. “Industrial Relations” by Arun Monappa, Tata Mcgraw Hill Publications
3. “Industrial Relations in India – Shifting Paradigms” by Ratan Sen, Macmillan
India Limited, Chennai
4. “Industrial Relations and Participative Management” by Bhabani P. Rath,
Deep and Deep Publications, 1989
5. “Industrial Relations and Labour Laws” by S.C. Srivatsava, Vikas
Publications

VII. REFERENCES:

Indian Journal of Industrial Relations

European Journal of Industrial Relations
The Industrial Disputes Act, 1947 – BARE ACT
The Trade Unions Act, 1926 – BARE ACT

VIII. EVALUATION SCHEME: (200 MARKS)

(Will be finally converted for a maximum of 100 marks)

Formative Assessment: 100 Marks

 Assignment / Multiple Choice question Test / Group work

A minimum of 50 marks is required in the Formative Assessment to qualify for Summative

Assessment
Summative Assessment: 100 Marks
 Case study / Group Assignment / Viva-voce

IX. INSTRUCTIONS TO THE STUDENTS:

 Text book will not be provided for the course. Apart from the set of reference
material prescribed for study, students are advised to do extensive reference
and read journals, articles & newspapers on a regular basis for updates.
 Course hand-outs will be uploaded on ERP. However, students are advised
not to rely on hand-outs alone as they may contain only bullet points.

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 Attention and participation in the class in extremely important for better
understanding of the concepts taught. Students are expected to access ERP for
course inputs and announcements that will be posted on a regular basis.
 The students are expected to actively participate in classroom discussions,
which will be initiated and moderated during all the sessions.
 Apart from this the students will be required to do group activity
within/outside the class on Case Studies / Projects provided by the faculty
member from time to time (Details will be discussed in the class).
 The class will be divided into teams to work on group assignment and project.
 No request for extension of deadline will be entertained for submission of
Assignments, (hand-written only) and Project.
 If there are any specifics that the students would like to clarify with the faculty
member, they are most welcome to do so, but ensure you don’t take much of
the class time. You may meet the faculty members after the class hours with
prior appointment.