SOUTHERN PHILIPPINES MARITIME ACADEMY

MARITIME FACULTY DEVELOPMENT PLAN SY 2023-2024

QUALITY OBJECTIVES

Conducted on site
Date: 29 APRIL 2023
Participants
NAME POSITION SIGNATURE

MRS. SHAIRA FERRER President/CEO

MR. JUFFREY VALDEZ School Director

MR. KETTA GILDORE School Administrator

CAPT. NIÑO BUNGABONG VPAA

CAPT. NOEL JIM BAGONOC Maritime Dean

C/E DONNEL FERRER Program Head BSMARE

CAPT. PERMIN FERNANDEZ Program Head BSMT
DR NORLAN MARTINEZ Program Head ICT

MS. BIANCA LAROYA Registrar

Management Review Agenda:

Top management shall review the organization's EOMS and the strategy, at planned intervals, at least once per year, and update them accordingly to
ensure its continuing suitability, adequacy and effectiveness.
 Management review no.4 Responsible Time Frame
Action taken
Mandatory requirements Person for compliance

Program heads 30 days to Corrective actions applied to produce the results of the
4) nonconformities and corrective actions; QMR accomplish JCMMC 01 s.2023

conduct audit and the;

CPAR – corrective preventive action report

The CHED-MARINA compliance of self- Self-assessment documents E1 to E 9 that were not

assessment criteria E1 to E9 : established.

Prepare a “folder” to file the ACCOMPLISHED M1 to M9

self assessment conformance objective evidences.
the above self-assessment document criteria shall be accomplished by the Dean/program heads in compliance to the JCMMC s.1 2023 as
preparation for the external audit in ALL MARITIME SCHOOLS HEI’s in 2023.
 Management review no.4 Responsible Time Frame
Action taken
Mandatory requirements Person for compliance

5) monitoring and measurement

results; Documented Corrective actions applied to low
QMR Periodic performing processes mentioned.
Customer satisfaction survey results QAM Per Term
Quality CHED-MARINA will look on the action taken in the
collated Assurance corrective action report form.

expressed in bar graphs and pie charts to prepare a “folder” to file corrective actions ready for
determine results and analyzed for action to audit
low performing process owners (
teachers/instructors)

Student’s Ratings of :

low performance delivery of syllabus by

instructors

low performance delivery of laboratory /

exercises by instructors

low performance delivery of periodic

examinations by proctors/invigilators

low performance delivery of laboratory

assessment by assessors

low performance admission process by Registrar

-low performance library services

low performance ELMS services

low performance accounting payment process

by Cashier

low performance amenities ( comfort rooms,

canteen services, elevators, gymnasium,) by
building Admin

low performance of classrooms maintenance by

building Admin

( aircon, Monitors, internet, You Tube access,

Shortage of classrooms)

All of the above items shall be expressed in

bar graphs and pie charts to determine
customer satisfaction ratings by students.
 customer satisfaction results

1st Qtr 2nd Qtr 3rd Qtr 4th Qtr

CHED-MARINA will look onto these results

and look for actions taken to address low
performing processes.

Prepare a “folder “of customer satisfaction

survey results by students ready for audit.
 Management review no.4 Responsible Time Frame
Action taken
Mandatory requirements Person for compliance

6) audit results;
Prepare a folder for the “OUPUT” objective evidence
Audit results by third party : of ISO 9001:2015 compliance documentation dated
and presented.
no.1 CHED-MARINA Audit results addressed
and closed with objective evidences of
compliance as the output.

OUTPUT = is the proof of compliance

( documentation of corrective actions taken with

proof – objective evidences documents dated and
reports of conformity/addressed Non-
conformities and presented.)

NO OUTPUT = STILL A NON CONFORMITY

no.2 Certifying body Audit results

 DNV
 NSA
 ISO
 CHED/MARINA
The audit they conduct are called
Surveillance audit or “Periodic Audits
conducted annually starting from the date of
“RECERTICATION of the company’s ISO-QMS”

ISO 9001:2015 Certificate = 3 years Validity

 Feb. 2023 ISO certificate issued

 Feb. 2024 Periodic visit-audit
 Feb.2025 Periodic visit-audit
 Feb.2026 ISO 9001:2015 Recertification
audit=renewal of ISO certification of the
company

each year we are being audited by the certifying

body to maintain the balance of ISO conformity
or compliance by our institution or company

The implementation of the ISO standard shall be

audited per clauses and documented evidences
shall be presented and legibly documented
precise.

no.2 Audit results of other agencies like:

 PACUCOA
 TESDA
 DOLE

 Shall be documented and presented

for actions taken for non-conformities
noted.
 Management review no.4 Responsible Time Frame
Action taken
Mandatory requirements Person for compliance

7) the performance of external

providers; prepare a separate folder for the supplier evaluation
results to be conducted by the QAM per term.
Customer satisfaction survey of SUPPLIERS
Maintain suppliers profile:
Business permit
BIR cert.
BIR Official receipts
Official location/address
S.E.C registration
Delivery conformance
Quality of products conformance
Product specification conformance
Front desk conformance
No return no exchange = non conformity
Supplier product brochures

Price list

Product line

Supplier accessibility websites. email. social

media add. telephone numbers

ISO certification
Prepared by:

MARK SHERWIN T. ANG

Dated : 29 April 2023