DEPARTMENT OF ENGLISH

HS8581 – PROFESSIONAL COMMUNICATION –

LABORATORY RECORD
III YEAR / VI SEMESTER

NAME :
REG.NO :
DEPARTMENT: SEC:
SEM / YEAR : 5th SEM / 3rd YEAR
 JEPPIAAR
ENGINEERING COLLEGE

CERTIFICATE
Certified that it is a bonafide record of work done by
Mr. / Ms. of the department of
Jeppiaar Engineering College, Chennai,
submitted for the PROFESSIONAL COMMUNICATION –
LABORATORY RECORD (HS8581) practical examination.

NAME :

REG NO :

BRANCH:

STAFF IN-CHARGE

INTERNAL EXAMINER EXTERNAL EXAMINER

 INDEX
S. NO TEACHER’S
TOPIC SIGNATURE
WITH DATE

1 LETTER OF APPLICATION AND RESUME

2 GROUP DISCUSSION

3 ORAL PRESENTATION

a. GENERAL TOPIC

b. TECHNICAL TOPIC

4 INTERVIEW QUESTIONS

5 ERROR CORRECTION

6 SAMPLE ONLINE PAPER

 1.LETTER OF APPICATION AND RESUME

Insert your one-page letter of application and your resume (maximum 2 pages)

From
Cindurasri T L
56w/6,Indira nagar
Kalpakkam
603102

To
Infosys Limited
Navalur
Chennai, India

Dear Sir/Madam

Sub: Application for the post of Data Analyst

I am a B.E. Computer Science engineering graduate. I completed my degree with a 8.75 CGPA from
Jeppiaar Engineering College, Chennai in May 2024. I did a project in House price prediction model
using data science in my final year. It won the best project award in the inter-University competition. I
have attached my resume for the other details of my qualification and skills.

I hope that my qualification and skills will merit your consideration. I would be happy to attend a
personal interview to further discuss my skills.

Thanking you

Sincerely
Cindurasri T L
 RESUME

CINDURASRI T L

Contact No: 8098636785

Email: cindurasri.vedha@gmail.com
LinkedIn: linkedin.com/in/cindurasri

Objective
To obtain a challenging position that fully utilizes my skills and provides me with
suitable opportunities to grow my technical skills which would help me as a fresher
to grow while working towards the organizational goals.
Academic Qualification:

Course Institutions CGPA/Percentage

B.E. Computer science Jeppiaar 8.75

engineering Engineering college

12th Kendriya Vidyalaya 8.2

no 1
10th Kendriya Vidyalaya no 1 8.5

Project:
Did a project Deep learning model for detecting diseases in tea leaves where I have opportunities to get
experience and expertise and to further enhance my career prospects.

Technical Skills:
 Python
 Machine Learning
 Exploratory data analysis
 SQL
Hobbies

 Drawing
 Learn new things
 Spending time with friends

PERSONAL INFORMATION:
Fathers name: Thanigaivel A
Date of Birth: 23/09/2002
Marital Status: Single
Gender: Female
Address: 56w/6, Indira nagar, Kalpakkam,603102

Declaration:

“I am Cindurasri T L, hereby declare that all the above-furnished details are true to my
knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
I assure you that will do my best to satisfy my superiors and colleagues with my work..
 GROUP DISCUSSION

Introduction:

A group discussion (GD) is a type of interactive, oral communication which takes place
when a group of people get together to discuss something. A group discussion can be informal or
formal. An informal group discussion occurs when a group of friends talk about things in general
at their college canteen, outside the classroom, at a bus stop or any other place; or when a family
talks about various things, or when a group of people talk about various matters, such as sports,
train travel, price rise, examinations, favorite film stars etc. In these informal discussions, each
one freely expresses his/her views on the subject. In formal contexts, group discussions are
increasingly used as a tool to identify candidates with the right abilities, either for employment
or for admission to various courses. As the term itself suggests, a GD is a discussion, but most
students misinterpret it to be a debate. What is actually expected in a GD is participation in a
systematic way on a particular topic finding a solution to it...

The prospect of a GD tends to leave good number of participants petrified. You can get rid of
that feeling of fear by remembering you have experienced group discussions right from
childhood. Remember those heated discussions you had across the dinner table with family
members, friends and relatives? Consciously or unconsciously, they have helped you learn a
thing or two about discussing in a group. As a result, you would have often felt the desire to
prove that you were right and they were wrong. A bundle of angst would build within you.
Discard that feeling now. Remember, a GD is a discussion -- and not a debate -- between the
members of a group.

There are two kinds of GD. Structured and Unstructured

Structured GD is where each participant gets specific time to speak. Unstructured is anyone in
the group can speak at any point of time without disturbing general decorum.
Uses of a GD

1. To express important points about a given topic.

2. Telling facts about the topic with justification
3. To develop oratory skills
4. To drive fear away
5. To share opinions
6. To arrive at a positive conclusion

The main areas of a GD are

1. Subject knowledge about current affairs, politics, social issues, economic issues,
scientific and environmental problems.
2. Analysis will help to discard unimportant and irrelevant points
3. GD develops communication skills such as listening, language, expression, articulation
and pronunciation, verbal and non-verbal.
4. It develops leadership skills like initiation, assertiveness, self-confidence, persuasiveness,
patience, body language and motivation.
5. Team management skills include adaptability, positive thinking, cooperation,
coordination and correcting attitudinal lapses.
Dynamics of GD

1. The opening of a GD should be attractive and direct the course of discussion.

2. Reasoning ability plays an important role.
3. Plan a strategy
4. The motivator or the leader of a group should roll the topic on, avoiding pauses.
5. The leader should see that bitter arguments and personal criticism are avoided
6. Understanding the topic from all possible angles
7. Summing up is very important for a good GD
8. Proper body language and eye contact makes a GD effective.
9. Use position, reason, example and position formula
 Useful phrases of a GD

 Agreeing: You are absolutely right

 Disagreeing: I am sorry, I don’t see it in that way
 Interrupting: Sorry, do you mind, if I say something here?
 Dealing with interruptions: Could I just finish with what I am saying?
 Asking for information: Would you mind saying a little more about it?
 Adding more information: Another point I would like to make is…..

Different parts of a GD (for 15 minutes GD)

 Chaos period (1-2 minutes)

 Period of generating ideas (7-8 minutes)
 Building discussion on the ideas (5-6 minutes)
 Conclusion (1 minute)

Strategies for effective group discussion

1. The opening sentences should create enthusiasm and interest among the listeners.
2. Systematic implementation of the content.
3. Body gestures or nonverbal communication should be balanced.
4. Balancing the points of discussion when opposition is raised.
5. Anticipation of possible disruptions.
6. Politeness doesn’t tend to either muteness or muttering.
7. Open mindedness
8. Cheerful personality while recapping the ideas.

Do’s of a GD
 Listen to the speaker carefully
 Put your thoughts on paper
 • Support your point with some facts and figures.
• Give others a chance to speak and respect their contribution.
• Disagree politely.
• Do not forget to summarize, if you are the initiator.

Don’ts of a GD

 Sitting with crossed arms and legs.

 Throwing your body organs or limbs.
 Fidgeting
 Sitting stiff
 Scratching, pricking or rubbing
 Expressing anger or uncontrollable laughter
 Over speak or intervene without proper usage of vocabulary
 Argue or shout
 Erratic statistics
 Speak about intercultural or socio-economic background of any participant.
 ORAL PRESENTATION
PRESENTATION

Technical:
HEALTHCARE CHATBOT

The idea is to create a medical chatbot that can diagnose the disease and provide basic details about the disease
before consulting a doctor. This will help to reduce healthcare costs and improve accessibility to medical
knowledge through medical chatbot. The chatbots are computer programs that use natural language to interact
with users. Our project focuses on providing the users immediate and accurate prediction of the diseases based on
their symptoms. Chatbots can play a major role in reshaping the healthcare industry by providing predictive
diagnosis.

In conclusion, the integration of an intelligent healthcare chatbot holds significant promise in transforming
healthcare delivery by providing personalized, accessible, and efficient support to patients. By leveraging
advanced technologies, this chatbot has the potential to enhance healthcare experiences, optimize resource
allocation, and improve overall patient care.

OBJECTIVE
The objective of integrating chatbot technology into healthcare is to enhance healthcare delivery, improve patient
experiences, and support healthcare professionals in their daily tasks.
One of the primary objectives of healthcare chatbots is to improve patient engagement and accessibility to
healthcare services. By offering round-the-clock availability, patients can access the chatbot anytime and receive
immediate support for non-emergency healthcare concerns. Whether it's symptom assessment, general health
information, or appointment scheduling.
EXISTING SYSTEM

Many of the existing systems have chats through texts. Some limitations of such Chatbots are, there is no instant
response given
to the patient, they have to wait for experts acknowledgement for a long time. And also there are a limited
number of diseases in
the dataset. Technical issues like voice messages are not accurate in the existing system.
These existing healthcare chatbot systems represent a diverse range of functionalities, including symptom
assessment, health information, medication management, and mental health support.
They demonstrate the potential of chatbot technology in delivering personalized, accessible, and efficient
healthcare assistance to users. Ongoing research and development continue to refine these systems, expanding
their capabilities and improving their effectiveness in supporting patients and healthcare professionals.

DRAWBACKS IN EXISTING SYSTEM

While healthcare chatbots offer significant potential, they also have certain drawbacks and limitations that are
important to consider. Some of the common drawbacks in existing healthcare chatbot systems include that are
Lack of Contextual Understanding that means Chatbots may struggle to fully comprehend the context and
complexity of user queries. They might provide generic responses or fail to capture the nuances of specific
medical conditions, leading to inaccurate or incomplete information being presented to users. Limited Diagnostic
Accuracy this lets the Healthcare chatbots primarily rely on algorithms and predefined databases to analyze
symptoms and provide recommendations. While they can offer general guidance, they may not always accurately
diagnose complex or rare medical conditions, potentially leading to misdiagnosis or inadequate advice. Inability
to Handle Ambiguity because Healthcare conversations can involve ambiguous or subjective information that
requires human judgment and empathy. Chatbots may struggle to interpret and respond appropriately to such
situations, leading to frustration or inadequate support for users who require more compassionate and nuanced
interactions

PROPOSED SYSTEM

In our system the user can interact with the chatbot through text and chat bot will interact using voice and text
manner. With respect to the users queries, the bot identifies the disease if user chatting with the chatbot.
According to the diseases of the user, bot gives suggestions for the disease and also prescribe specialist doctors.
This system can be used by multiple users at a time without any lagging

ADVANTAGES OF PROPOSED SYSTEM

While healthcare chatbots offer significant potential, they also have certain drawbacks and limitations that are
important to consider. Some of the common drawbacks in existing healthcare chatbot systems include:
•Lack of Emotional Support:
Healthcare chatbots often lack the ability to provide emotional support or empathetic responses that human
healthcare providers can offer. Users may miss the human connection and emotional understanding that is crucial
in healthcare settings, particularly for sensitive or emotionally challenging situations.
•Dependency on User Inputs:
The effectiveness of healthcare chatbots heavily relies on accurate and comprehensive user inputs. Users may
unintentionally omit or miscommunicate information, leading to incorrect recommendations or insufficient
guidance. Chatbots may also face challenges in probing further to obtain necessary details.
•Language and Cultural Barriers:
Healthcare chatbots may struggle to understand and communicate effectively with users from diverse linguistic
backgrounds or cultural contexts. Language nuances, dialects, or cultural factors may lead to misinterpretation of
queries or recommendations, potentially hindering accurate communication.
•Ethical and Legal Considerations:
Healthcare chatbots handle sensitive personal health data, requiring strict adherence to privacy and data
protection regulations. Ensuring robust security measures and maintaining ethical standards in data handling and
usage is crucial to building trust and mitigating risks associated with data breaches or misuse.

AIM OF PROJECT

The project aims to develop a healthcare chatbot, an AI-powered software application, to enhance healthcare
delivery, improve patient experiences, and support healthcare professionals in their daily tasks. The healthcare
chatbot will utilize advanced machine learning algorithms and natural language processing (NLP) techniques to
provide personalized, accessible, and efficient assistance to users.
The key features and functionalities of the healthcare chatbot will include:
1. Symptom Assessment:
The chatbot will engage in a conversational dialogue with users to accurately assess their symptoms and provide
preliminary guidance on potential causes or recommended actions.
2. Health Information and Education:
The chatbot will offer a vast knowledge base of medical information, enabling users to access reliable health
information, preventive measures, and lifestyle advice. It will empower users to make informed decisions about
their health and well-being.
3. Appointment Scheduling:
The chatbot will assist users in scheduling appointments with healthcare providers by accessing real-time
availability and seamlessly integrating with scheduling systems. This feature will save time and streamline the
appointment booking process.
4. Medication Reminders:
The chatbot will provide personalized medication reminders and alerts to users, promoting medication adherence
and reducing the risk of missed doses. Users can conveniently set reminders and receive notifications via text or
voice.
The development of the healthcare chatbot will involve data collection, preprocessing, and training the AI models
to understand and interpret user queries accurately. It will also require collaboration with healthcare professionals
to ensure the chatbot's knowledge base is comprehensive, up-to-date, and aligned with medical guidelines and
best practices.

Data Analytics and Machine Learning Module:

The Data Analytics and Machine Learning module in a healthcare chatbot utilizes advanced analytics techniques
and machine learning algorithms to analyze user interactions, gather insights, and enhance the chatbot's
performance over time.
1. User Interaction Analysis: The module analyzes user interactions with the chatbot, including the queries posed,
responses provided, and user feedback.
2. Intent and Entity Analysis: The module employs machine learning algorithms to improve the chatbot's intent
classification and entity extraction capabilities
3. Recommendation Systems: The module leverages machine learning techniques, such as collaborative filtering
or content-based filtering, to provide personalized recommendations to users.
4. Sentiment Analysis and User Feedback: Sentiment analysis techniques are applied to user feedback to gauge
user satisfaction, identify areas of improvement, and track the chatbot's performance.

DEPLOYMENT
We deploy our model using python, we firstly collect the most accurate medical datas and then deploy it to the
browser using python and created a healthcare chatbot.

ACCURACY TESTING
Before deploying the model, we check the accuracy of each model using the accuracy score of each model. We
take the accuracy of the model over the train data and then compare the accuracy of the model over the test data.
We generally aim for high bias but a low variance model so that the model is the most accurate and we do not
have any inconsistencies while pushing it for production.

FUTURE ENHANCEMENTS
We could further enhance this chatbot by developing this pop up into a app or a website. Audio system can also
be included in this system to make this Chabot more interactive.
And improving the accuracy by collecting more true data so that we could improve the efficiency

Applications of Health Care Chatbots:

 - Symptom Triage: Chatbots can help users assess their symptoms and provide recommendations for self-care,
seeking medical attention, or emergency services.

- Medication Management: Chatbots can offer medication reminders, dosage instructions, and information
about potential drug interactions.

- Health Monitoring: Chatbots can collect and analyze patient-generated health data, such as vital signs, activity
levels, and sleep patterns.

- Mental Health Support: Chatbots can provide emotional support, coping strategies, and resources for
individuals dealing with mental health issues.

- Administrative Assistance: Chatbots can assist with administrative tasks, such as appointment scheduling,
insurance inquiries, and billing support.

Benefits of Health Care Chatbots:

- 24/7 Availability: Chatbots provide round-the-clock access to health information and support, reducing the
need for immediate human intervention.

- Increased Efficiency: Chatbots automate routine tasks, freeing up healthcare professionals' time for more
complex and critical activities.

- Improved Patient Engagement: Chatbots engage patients in interactive conversations, empowering them to
take an active role in managing their health.

CONCLUSION
A Chatbot is a great tool for conversation. Here the application is developed to provide quality of answers in a
short period of time. It removes the burden from the answer provider by directly delivering the answer to the user
using an expert system. The project is developed for the user to save the user their time in consulting the doctors
or experts for the healthcare solution. Here we developed the application using machine learning. Future scope of
this chatbot is very vast. The smartness and intelligence of this chatbot can be increased by conducting more
study and increasing the database so that Chabot could answer all type of question about every type of disease.

PRESENTATION

Non-Technical:

HOW ARTIFICIAL INTELLIGENCE IS CHANGING LIFE

AI is the category of computer science that deals with the exceptional performance of the devices. The
application of AI in many of the management sectors, modest and immense businesses, security framework,
natural and energy resource management is nearly at the top. Nowadays, Artificial Intelligence has grown so
much in terms of technology. It is now recognized all over the world as a developing field. Large organizations
and corporations have started adopting AI technologies to enhance their business. Many of the companies are
already working on various Artificial Intelligence projects that will remold the prospect of technology. Moreover,
AI is a multi ranging tool that allows the people to think it more efficiently how they could perform data analysis,
combine useful information, and improve the ability of decision making. One of the prominent reasons for the
progressing role of AI is the vital and marvelous opportunities which it is providing in the economic development
sector.

How does artificial intelligence work?

Artificial intelligence is a complicated field consisting of several methodologies and components which are
implemented to obtain the final result that is an Intelligent machine. Ai was designed by researching the human
behavior of thinking and decision making. Artificial intelligence works on the base of providing an intelligent
machine with input and providing the desired outcome after processing. The machine set and chooses its path to
achieve the goal based on its intelligence technology. This factor of AI enables the computer and intelligent
machines to work and produce the results better than humans.

How fast is AI Evolving?

The AI has developed so much in terms of driverless cars, facial recognition, neural networks, and deep learning
in the workplace. AI has the potential to transform the world into something extraordinary.AI requires the
support of innovative and visionary people who know the perfect use of tools at the right time. Most of the
peoples are expecting a powerful breakthrough in Artificial Intelligence in the year 2020. It is just a few years
away when we shall be living dependently on the future and relying on the technologies for almost every task. It
is also most likely that the next generation of Artificial Intelligence shall be more intelligent and exemplary.

Machine learning is the chief distinction between current and future generations of AI. The machines will be able
to learn automatically through the surroundings. The AI of the next generation will be seen as at least as
intelligent as humans are, but they would be more efficient and smarter.
Subcategories in AI
AI makes use of different techniques for proper implementation. Let have a look at those techniques:
Automation
It is a set or group of rules-based programs that work on a solid basis of if-then-else.RPA is a term referred to as
Robotic Process Automation. It occurs when a machine becomes capable of modifying circumstances. It comes
under the category of AI automation.

Machine Learning
Machine learning is a technique used for the subcategory of AI programs. It includes unsupervised learning,
supervised learning, and reinforcement learning. For most of us, AI may seem like science fiction, yet it just been
utilized in a wide variety of applications. The case of AI was teaching neural systems the best way to perceive
faces in a database.
Machine thinking is a term applied to machines that can gain from data. It’s a method for figuring data, enabling
PCs to process information in new and frequently astonishing ways.

The term uses learning from mistakes, which means machines can use the information to stay away from errors.

Deep Learning

Deep Learning is a universally useful, AI-based PC strategy for ordering an informational index as containing
fascinating or uninteresting includes and delivering a preparation calculation applied to explicit models.

The machine figures out how to do the math and material science without anyone else! It adjusts each part about
the material and the data it investigates. This procedure has become prominently called ‘profound
adapting’.However, the term itself is progressively recognizable with regards to ‘profound neural systems
Network dependent on complex numerical standards’. Profound neural systems can deliver shocking outcomes.
They can discover shrouded designs in information by learning state, to distinguish the recurrence of one or two
letters in a book. This is called backpropagation and takes a lot of human work on account of AI innovation.

AI that has changed Human Lives

Artificial Intelligence is the most powerful technology of the 19th century. With time the technology has become more
powerful and advanced. It has helped humans a lot and almost in every field of life.

AI is changing Education

Artificial Intelligence is also evolving in the education field and helping the students to learn fundamental maths
and enhance their writing skills. The AI technology is progressing day by day that it is entirely reliable to say that
it shall be able to teach higher-level thinking in the upcoming years. AI enables you to have an individualized
learning experience. The AI technology may help to identify the subjects in which the student is lacking and
suffering and allow the teachers to support the students in those suffering subjects. The latest research about the
students of 14 years shows that more than half of the students are using either laptop or Smartphone for the
assignments each day. The growth of the education sector is observed with the enhancement and betterment of
technology. In the coming time, there is a high possibility that we see the combination of education and artificial
intelligence. That will facilitate students to acquire and study in a much more enjoyable and comfortable way.

Finances and Artificial intelligence

Artificial technology is capable of to execute a particular amount of data speedily. This type of technology
enables the banks and other huge businesses to do more accurate and précised wealth management advice to their
customers. AI owns the ability to work and process faster and evaluating customer information. Huge
organizations like banks are already implementing. AI customer services with Automated tellers, voice
automation, and chatbots. The most leading number of United States banks have already invested a huge amount
of money in artificial intelligence applications to enhance the performance and add up to their entire revenue.

Artificial Intelligence in Business settings

Artificial Intelligence is also expected to transform the company’s process of doing business. It has already
started transforming the way companies process their products, find their target market and manufacture their
products. AI is paying a tremendous impact in the manufacturing sector, especially in the management of the
project. Like the oil drilling companies are applying AI while drilling for oil. Companies have started utilizing AI
to prevent the human errors that they would face while drilling process. The statistics show us that this type of
technology will dissolve human errors.
Artificial Intelligence in Cybersecurity

Cyber attacks are a significant problem in today’s world that needs to be solved.AI plays a vital role in
cybersecurity.AI take protective measures to lessen the cyberattacks on networks, data websites, and other
platforms. It is used to detect cyber attacks on different platforms before time.AI makes use of machine learning
algorithms to detect the cyber attack and alert the user about it. There are various approaches used to implement
ai in cybersecurity that includes cybersecurity ratings, biometric login access and much more.

Artificial Intelligence in Health care

Improving the health sector for the betterment is very necessary. Although the Health sector is already improving
with the latest technologies invented at a rapid rate.AI being the most prominent technology of the 21st century is
contributing a lot in the health sectors. In the field of ophthalmology AI algorithm is used for an accurate
diagnosis. A team of the researcher is working on utilizing AI in skin cancer. They performed a small experiment
that cleared the fact that AI will be helpful in skin cancer treatment in the future. It is not all in the field of
neuroscience machine learning algorithms are helping a lot to study MRI and predict an accurate diagnosis of the
disease. There will come a time where everything will be done using AI. The latest technologies invented using
AI will be a part of everyone’s daily life.

Artificial Intelligence Applications

AI is widely used in the field of healthcare. Companies are attempting to develop technologies that will allow for
rapid diagnosis. Artificial Intelligence would be able to operate on patients without the need for human oversight.
Surgical procedures based on technology are already being performed.
Artificial Intelligence would save a lot of our time. The use of robots would decrease human labour. For example,
in industries robots are used which have saved a lot of human effort and time. 
In the field of education, AI has the potential to be very effective. It can bring innovative ways of teaching
students with the help of which students will be able to learn the concepts better. 
Artificial intelligence is the future of innovative technology as we can use it in many fields. For example, it can
be used in the Military sector, Industrial sector, Automobiles, etc. In the coming years, we will be able to see
more applications of AI as this technology is evolving day by day. 

 Marketing: Artificial Intelligence provides a deep knowledge of consumers and potential clients to the
marketers by enabling them to deliver information at the right time. Through AI solutions, the marketers
can refine their campaigns and strategies.
  Agriculture: AI technology can be used to detect diseases in plants, pests, and poor plant nutrition. With
the help of AI, farmers can analyze the weather conditions, temperature, water usage, and condition of the
soil.
 Banking: Fraudulent activities can be detected through AI solutions. AI bots, digital payment advisers
can create a high quality of service.
 Health Care: Artificial Intelligence can surpass human cognition in the analysis, diagnosis, and
complication of complicated medical data.

Conclusion
Artificial Intelligence will bring a huge revolution in the history of mankind. Human civilization will flourish by
amplifying human intelligence with artificial intelligence, as long as we manage to keep the technology
beneficial.
 1.FREQUENTLY ASKED INTERVIEW QUESTIONS

1. Tell us something about yourself. This may be the first question of an interview. Without focusing
on any specific area, a brief description highlighting the relevance of one’s background, education,
skills, and experience may be given

Example:
I want to obtain a challenging position in a large software consulting organization, where I should be
able to use my specialized qualification, understanding and experience in business process modeling and
organizational change management to suit customer needs.

3. Why should I hire you?

The interviewers want to know candidate’s interpretation of the job and his/her assessment his/her
suitability for the position. The candidate should be able to establish how well his/her qualification,
knowledge, and skills match the needs of their organization and job requirements.

Example
As you are looking for someone in system analyst with a technical background, my specialized
qualification in software skills with proficient knowledge and excellent communication skills makes me
the best candidate for the job. I hope that my qualification and skills which suits your requirements with
that I will prove my ability towards setting and achieving the company objectives.

4. What makes you interested in our organization?

Interviewers would like to test the candidate’s knowledge about their organization and his/her interest
and motivation to work with them. This question should be answered in the light of the company
analysis that the candidate has done, projecting the strengths of the company.
Example
The professional excellence maintained and pursued by your company has impressed me and your
company’s experience and innovation combined with the user – friendliness, reliability, and quality of
its products and solutions have made it a world leader in software industries. Working with such a
growing organization has been one of my career objectives from the very beginning.
5. Where do you see yourself in five years?
Interviewers would like to know if the candidate’s ambitions and career goals are realistic. The
candidate should answer this question in the light of his/her self –analysis, explicitly express his/her
intention to stay with the organization for a long period.

Example I would be working as a Project Supervisor in your esteemed company.

6. What are your great strengths?

Interviewers would like to know if the candidate’s strengths match the needs of the job. This question
should be answered in the light of the candidate’s self – analysis highlighting his/her strong points as
well as his/her for the job.

Example
I have strong communication and interpersonal skills and the ability to get along with the others. I have
been able to achieve company targets and live up to the commitments with a sense of urgency.

7. What is your greatest weakness?

Interviewers want to know how the candidate would handle a question like this. It is best to mention a
mild weakness or a weakness that is actually strength and also tell them how one attempt to improve the
weakness.

Example
I aim at and call for nothing short of perfection, and become nervous when I am not able to do
something up to my satisfaction. However, I know that this may sometimes delay a work and try to
compensate with very hard work.

8. How will you rate yourself on a scale from one to ten?

Interviewers want to check the candidate’s level of confidence. An indirect answer that shows the
candidate’s confidence and belief in himself would be the best approach.

Example
I always strive to be the best whatever I do. I believe in being the best.

9. Are you leader or a follower?

Interviewers want to know how the candidate would handle a question like this. The best approach is to
take a middle path, mentioning how one is capable of taking both roles.

Example
I am both a leader and follower. I have successfully completed several projects as a leader but at the
same time I have worked in cross – functional teams as a member and have done well.

10. How long do you want to stay with us?

This question should be answered directly conveying the candidate’s interest motivation to work with
the organization for a long period.

Example

I would like to be a part of your organization for a long period.

 5.ERROR SPOTTING

1. He is ill since last week.

He has been ill since last week. (present perfect tense is used as since indicates duration from thepoint of
the past)

2. She is your sister, isn’t it?

She is your sister, isn’t she? (usage of tag question)

3. I have not played cricket since a long time.

I have not played cricket for a long time. ( for is used to indicate duration)

4. The sceneries of Srilanka are worth seeing.

The scenery of Srilanka is worth seeing. (scenery is uncountable noun)

5. The copper has a number of applications.

Copper has a number of applications. (copper is not a group noun)

6. He has been working since two hours.

He has been working for two hours. ( emphasizing the burden of the work)

7. He asked a holiday.
He asked for a holiday. (ask is an intransitive verb in this context)

8. I study in an university.
I study in a university. ( university pronounces as )

9. My father loves with me.

My father loves me ( love is a transitive verb followed by indirect object)

10. She has met the Editor yesterday.

She met the Editor yesterday. (yesterday demands past form of the verb)
11. My friend bought shoe yesterday
My friend bought a pair of shoes yesterday. (the plurality of the shoe can be mentioned only by
this way)

12. You gave all your documents, isn’t it?

You gave all your documents, didn’t you? ( usage of tag questions)

13. Many people have for years believed that the seabed was paved with gold.
Many people for years have believed that the seabed was paved with gold. (position of
adverbial phrase)

14. Walking along the beach road, several large fishes are seen by her.
Walking along the beach road, she saw several large fishes. (the subject of the simple sentence
is modified by the adjectival phrase that comes before the main clause)

15. I am much happy to see you.

I am very happy to see you. (happy is an adjective strengthened by the adverb ‘very’)

16. You believe in the concepts of individual ways of thinking.

You believe in the concepts of individualistic ways of thinking. (individualistic is an adjective
strengthening the noun ‘ways’)

17. The mother and daughter resembled each other.

The mother and the daughter resembled each other. (both nouns refer to two different persons)

18. Of all the politicians I know, neither is so famous and worthy as Anna.
Of all the politicians I know, none is so famous and worthy as Anna. (neither ...nor is a
compound preposition that cannot be applied in this context)

19. This trousers are too tight for me.

These trousers are too tight for me. (this is a singular ie not appropriate in this context)

20. Every people know this.

Everyman knows this. ( ‘every’ cannot be preceded by plural noun) Everybody/everyone
knows this.

21. It was bitter cold.

It was bitterly cold. (refer to model 15)

22. They objected to John playing for the

team.
They objected to John’s playing for the team. (the playing of John should be punctuated
with an apostrophe in the case of possessive form)

23. The shop stocks good stationary.

The shop stocks good stationery. (both are different words)

24. They do not sell fewer than ten bags of rice.

They do not sell less than ten bags of rice. (in the case of bags less is an appropriate word)

25. The senators finished their business. did they?

The senators finished their business. didn’t they? (tag question)

26. Other children as well as Ankitha was present there.

Other children as well as Ankitha were present there. (proximity error)

27. David and me are thinking of buying a new car.

David and I are thinking of buying a new car. ( ‘I’ is the right usage)

28. I have told him often to learn a foreign language.

I have often told him to learn a foreign language. ( the position of the adverb)

29. Unless you give up everything, you will get eternal bliss.
Unless you give up everything, you will not get eternal bliss. (or)
If you give up everything, you will get eternal bliss.(unless demands the main clause in the
negative sense)

30. They arrested the right activists without enough evidence.

They arrested the rights activists without enough evidence. (‘The rights’ refer to one of
the wings of the communist party)

31. I am learning French since college days.

I have been learning French since college days. (the long duration can be mentioned only
by present perfect continuous tense)

32. As the years passed by, I and my friend saw less of one another.
As the years passed by, my friend and I saw less of each other. (refer to 28)

33. She said to me that she would be late.

She told me that she would be late. (reported speech ‘said to’ be converted into ‘told’)

34. The child is having a hearing problem.

The child has a hearing problem. (‘have’ in the continuous form cannot be used)

35. He asked a holiday.

He asked for a holiday. (asked as an intransitive verb should be followed by the preposition ‘for’)

36. If one sincerely asks one, true answers about honesty will come out.
If one asks sincerely oneself, true answers about honesty will come out (position of the adverb)

37. As you plant good seeds as you get good crop.

As you plant good seeds, you get good crop. ( ‘as’ is not necessary in the subordinate clause)

38. All the players who the selectors invited to a meeting felt happy.
All the players whom the selectors invited to the party felt happy.

39. The company calls applications from qualified people with good office management skills and
five year’s experience.
 The company calls for applications from qualified people with good office management
skills and five years experience. (‘call’ here is an intransitive verb)

40. He dares not face my challenge.

He dare not face my challenge. (‘dare’ here is used as a modal verb)

41. One was kept alive and many shoot dead.

One was kept alive and many were shot dead. (shoot should be used in the passive construction)

42. Please provide all possible assistance and help to the bearer of the pass. Please provide all possible
assistance to the bearer of the pass.

43. Man is the most of consummate all mimics of the animal world.
Man is the most consummate of all the mimics of the animal world.

44. The nature always wears the colours of the spirit.

Nature always wears the colours of the spirit.

45. He said to me to go.

He told me to go.

46. They insisted on me resigning the post.

They insisted on my resigning the post. (the word resigning should be preceded by the possessive
adjective ‘my’ not by the personal pronoun by ‘me’)

47. Her older brother is an engineer.

Her elder brother is an engineer.

48. Admitting his guilt, the judge sentenced the criminal to jail.
Admitting his guilt, the criminal was sent to the jail by the judge.

49. Another greatest intellectual of his times was Goldsmith.

Another great intellectual of his times was Goldsmith.
50. I couldn’t help not crying.
I couldn’t help crying.
 HS8581 – PROFESSIONAL COMMUNICATION - Laboratory End – Semester Examination –
Model Question Paper English Lab (25 marks) Section I: Listening Comprehension

Part 1: Gap Filling (10 words) – 5 marks

Instruction: Listen to the passage and type the correct word in the blanks. NOTE:
Audio can be replayed twice.

[AUDIO TRANSCRIPT: Game theory has found its applications in numerous fields such as
Economics, Social Science, Political Science, and Evolutionary Biology. Game theory is now finding its
applications in computer science. The nature of computing is changing because of success of Internet
and the revolution in Information technology. The advancement in technologies has made it possible to
commoditize the components such as network, computing, storage and software. In the new paradigm,
there are multiple entities (hardware, software agents, protocols etc.) that work on behalf of different
autonomous bodies (such as a user, a business etc.) and provide services to other similar entities.
Internet has made it possible for many such geographically distributed autonomous entities to interact
with each other and provide various services.]

True / False (5 statements) – 5 marks

Instruction: Listen to the passage and indicate whether the given statement
is True or False by clicking on the appropriate option. NOTE: Audio can be
replayed twice.

[AUDIO TRANSCRIPT: Nano science is the science of the extremely small – objects smaller than 100
nano metres (0.00001 cm). At these scales, the properties of materials change dramatically. Factors such
as Brownian motion, surface stickiness and quantum effects become important. Nanotechnologies are
based on a range of new materials, including carbon C60, carbon nano tubes, nano particles, nano wires,
and polymers based on nano-size subunits. A huge range of applications are possible, based on stronger,
lighter or smaller materials, or compounds with unusual optical or electrical properties. Early
applications are enhancing existing products – tennis racquets, golf clubs, sunscreens. Possible medical
applications include better implants, wound dressings, diagnostics and cancer treatments. Combining
biological molecules with nano mechanical components is creating radically new materials; these are at
an early stage of development. Environmental concerns focus mainly on nano particles but very little is
known about their impact on living things.]
Q 2. Study on extremely small – objects smaller than 100 nano meteres is called Nano Science
(True/False)
Q 3. Nano science can be used in medical applications (True/False)
Q 4.Combining biological molecules with Nano mechanical components cannot create radically new
materials. (True/False)

Q 5.A huge range of applications are possible, based on stronger, lighter or smaller materials, or
compounds with unusual optical or electrical properties. (True/False)
Q 6.The properties of materials smaller than 100 nano metres will be not change dramatically.
(True/False)
 Section II. Reading Comprehension: Part

2: Gap Filling – 5 marks

(Choosing 10 correct words out of 15 words)

Instruction: Fill in the blanks using the list of words given below. Enter option number in the
appropriate box
1. extremely 2. Environmental 3. materials 4. Metres 5. surface 6. Stickiness 7. nano tubes 8. Stage
9. Subunits 10. Nano 11. particles 12. Treatments 13. cancer 14. Implants 15. biological
Q UESTION:
Nano science is the science of the 1 small – objects smaller than 100 nano metres (0.00001 cm).
At these scales, the properties of 3 change dramatically. Factors such as Brownian motion, 5
stickiness and quantum effects become important. Nanotechnologies are based on a range of new
materials, including carbon C60, carbon 7 , nano 11 , nano wires, and polymers based on nano-
size 9 . A huge range of applications are possible, based on stronger, lighter or smaller materials, or
compounds with unusual optical or electrical properties. Early applications are enhancing existing
products – tennis racquets, golf clubs, sunscreens. Possible medical applications include better 14__,
wound dressings, diagnostics and 13 treatments. Combining 15 molecules with nano
mechanical components is creating radically new materials; these are at an early stage of development.
2 concerns focus mainly on nano particles but very little is known about their impact on living
things.

Sequencing of Jumbled Sentences (5 Sentences) – 5 marks

Instruction: Arrange the following sentences in correct sequence (1-5)
QUESTION:
Fiction is the term used to describe novels, short stories, classics and popular pleasure reading. (2)
Though they cannot be borrowed from the library, the readers can refer these books in a reading room
set aside for this purpose.(5)
Non-fiction describes technical and factual works, and books which cover events and things that exist in
reality.(3)
Most public and general libraries have three main areas – fiction, non-fiction and reference. (1)
Reference books are simply non-fiction books of a kind, which includesencyclopaedias and
dictionaries.(4)

Section III: Common errors in English

Part 3: Correcting the errors (grammar) in 10 sentences – 5 marks
Instruction: From the following pairs of sentences identify the grammatically correct sentence.

Q 1. He is not only known for his wealth but also for his wisdom.
He is known not only for his wealth but also for his wisdom.

Q 2. She not only lost her ticket but also her

suitcase. She lost not only her ticket but also
her suitcase.

Q 3. Please meet the concerned officer.

Please meet the officer concerned.

Q 4. The students of my college are better than your college.

The students of my college are better than those of your college.

Q 5. Last night, the criminal has been arrested.

Last night, the criminal was arrested.