Date: 21 August 2023 Day: 1 Training Week: 23

(Please specify training information by descriptive statement, tables, sketches, figures etc.)
Time Entry Description / Remarks
- Good customer service involves a range of
8.30 am Arrive at the company. skills and techniques, including active
listening, problem-solving, effective
9.30 am- Extract database from tiktok communication, and empathy. Customer
10.00 am shop. service representatives are often the first
Customer Service point of contact for customers and they play
a critical role in building and maintaining
10.00 am- Update testimony SB & strong relationships between businesses and
1.00 pm SBM their customers.

1.00 pm- Lunch Break. - Update testimony Sabun Badang Makeover

2.00 pm and Sabun Badang with format and
copywriting that make easier for their agent
2.00 pm- Seeding wholesale price to to blast to their customer.
5.20 pm SB &SBM group Whatsapp
- Told to our agent that we open it wholesale
5.30 pm Went Home. price to get the item and tell it price for
agent and also price if customer buying the
item.

- Update testimony Sabun Badang Makeover

and Sabun Badang with format and
copywriting that make easier for their agent
to blast to their customer.

- Estract tiktok shop database for blasting

tracking and also to get testimony or
something else for our business.

- Creating some word for blasting before

blast to our agent. This can make our agent
easily blast to their customer and also
encourage their customer to buy.

Note: Please include attachment whenever necessary

Student Signature
Date: 21 August 2023
Date: 22 August 2023 Day: 2 Training Week: 23
(Please specify training information by descriptive statement, tables, sketches, figures etc.)
Time Entry Description / Remarks

8.30 am Arrive at the company. - When replying to a customer who has

bought an item, it’s important to thank
9.30 am- Extract database from tiktok them for their purchase and show your
10.00 am shop. appreciation for their business. Here, is an
Customer Service example of how you might reply to a
customer who has bought an item.
10.00 am- Update testimony SB & SBM
1.00 pm - Gather updated product information:
Collect the updated information for each
1.00 pm- Lunch Break. product company that wants to include
2.00 pm into catalog.

2.00 pm- Seeding wholesale price to SB - Told to our agent that our company open
5.20 pm &SBM group Whatsapp the website to purchase item.

5.30 pm Went Home. - Seeding poster to our agent

- Estract tiktok shop database for blasting

tracking and also to get testimony or
something else for our business.

- Creating some word for blasting before

blast to our agent. This can make our
agent easily blast to their customer and
also encourage their customer to buy.

Note: Please include attachment whenever necessary

Student Signature
Date: 22 August 2023
Date: 23 August 2023 Day: 3 Training Week: 23
(Please specify training information by descriptive statement, tables, sketches, figures etc.)
Time Entry Description / Remarks

8.30 am Arrive at the company. - Responding to WhatsApp customers via

WhatsApp web to facilitate interaction
9.30 am- with customers to obtain testimonial
10.00 am Extract database from tiktok information and so on.
shop.
Customer Service - Seeding poster testimony to our agent for
10.00 am- make them inspire and get the customer
1.00 pm Update testimony SB & SBM into that day and make some money for
life.
1.00 pm- Lunch Break.
2.00 pm - Being as a host live for our company is
to grow the money and get easily income
2.00 pm- Seeding wholesale price to SB from tiktok platform.
5.20 pm &SBM group Whatsapp
- Estract tiktok shop database for blasting
5.30 pm Went Home. tracking and also to get testimony or
something else for our business.

- Creating some word for blasting before

blast to our agent. This can make our
agent easily blast to their customer and
also encourage their customer to buy.

Note: Please include attachment whenever necessary

Student Signature
Date: 23 August 2023
Date: 24 August 2023 Day: 4 Training Week: 23
(Please specify training information by descriptive statement, tables, sketches, figures etc.)
Note: Please include attachment whenever necessary

Description / Remarks

Student Signature
Date: 24 August 2023
Date: 25 August 2023 Day: 5 Training Week: 23
(Please specify training information by descriptive statement, tables, sketches, figures etc.)
Time Entry Description / Remarks

8.30 am Arrive at the company. - Responding to WhatsApp customers via

WhatsApp web to facilitate interaction
9.30 am- with customers to obtain testimonial
10.00 am Extract database from tiktok information and so on.
shop.
Customer Service
10.00 am- - Recreate seeding content teach our agent
1.00 pm Update testimony SB & SBM for any testimony product to SB & SBM
group.
1.00 pm- Lunch Break.
2.00 pm - Edit testimony and also before after poster
and post to the telegram for our agent
2.00 pm- Seeding wholesale price to SB
purpose for blasting to their customer and
5.20 pm &SBM group Whatsapp
also for newbie agent knowledge.
5.30 pm Went Home.
- Estract tiktok shop database for blasting
tracking and also to get testimony or
something else for our business.

- Creating some word for blasting before

blast to our agent. This can make our
agent easily blast to their customer and
also encourage their customer to buy.

Note: Please include attachment whenever necessary

Student Signature
Date: 25 August 2023