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Annex A 1-Concept Note - PHE EC
Annex A 1-Concept Note - PHE EC
Annex A 1-Concept Note - PHE EC
o
Lot n 2: Service Delivery and Community
[Number & title of lot] Engagement
Service Delivery Improvement and Citizens
Title of the action: Engagement for Development and Democratization
(SDICE4DaD)
Dossier No
(for official use only)
1
Any reference to European Union financing also refers to European Development Fund grants where applicable.
2
Online submission via PROSPECT is mandatory for this call for proposals (see section 2.2.2 of the guidelines). In
PROSPECT all dates and times are expressed in Brussels time. Applicants should note that the IT support is open
from Monday to Friday 08:30 to 18:30 Brussels time (except for public holidays).
3
An example of a time converter tool available online: http://www.timeanddate.com/worldclock/converter.html
4
An organisation’s statutes must show that it was established under the national law of the country concerned and that
the head office is located in an eligible country. Any organisation established in a different country cannot be
considered an eligible local organisation. See the footnotes to the guidelines for the call.
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CONCEPT NOTE
You must follow the instructions at the end of this document on how to fill in the concept note.
5
Target groups are groups/entities who will directly benefit from the action at the action purpose level.
6
Final beneficiaries are those who will benefit from the action in the long term at the level of the society or sector at
large.
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Awareness creation on the justice issues, communities
environmental rights, reproductive health rights, adaptation to new
settings and legal instruments; provide support for establishment
of women/girls and children friendly court system; training to
government staff/justice sector and other relevant stakeholders in
service delivery and legal instruments; establish and train
community based Para-legal service providers; application of
creative art works to promote access to justices and socio-
economic dimensions; establish community based
organizations/natural resource user groups and support them to
set bylaws; strengthen/establish national level joint GOs, CSOs
and private companies dialogue forums on service delivery and
community engagement; Establish networks among CSOs
working on service delivery; support establishment of out-grower
management scheme between the small-holder sugar cane
producing farmers and sugar factory; establish multi-sector
platforms on shared natural resources management and
participation in governance and the right issues; training and
awareness creation in the use and application of social
accountability tools (community score card, Participatory
Expenditure Tracking, Gender Responsive Budgeting); advocate
Main activities for appropriate governance structures towards sustainable natural
resources use (controlling illegal charcoal making); advocate for
public private partnership towards minimizing the negative
environmental impacts of invasive alien species; initiate
transparency among the private mining companies and
communities; advocate to environment friendly investments;
initiate partnership among CSOs, research institutes and
academia for conducting demand driven participatory action
research in pastoralism and villegization and disseminate results
using media; promote culturally friendly reproductive health
services tested through Innovative Reproductive Health (RIF) II
program, promote locally feasible women and youth
empowerment activities building on previous initiatives (eco-
tourism, traditional hand crafts); develop tools that guides multi-
sector response to service delivery response and community
engagement, environmental tool kits for schools; initiate school
quests on rights and environmental governance; promotion of
research results and project best practices using media (radio, TV
and live participatory stage performance), establish school civic
clubs, establish joint learning platforms and coalition among the
CSOs.
Public service delivery and community engagement is an important aspect of ensuring democracy and
maintaining stability of a country. In the case of Ethiopia, despite all efforts made so far to improve public
services delivery, there are still huge gaps in ensuring quality and standard basic public services to the
citizens. Particularly the service delivery outcome is the lowest in the case of vulnerable groups including
women. This has in turn impacted on equitable development and democratization process of the country. It
is highly aggravating the public unrest and also affects stability of the country. The barriers to the CSOs
engagement in development and democratization following the 2009 ChSA proclamation and subsequent
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legislations, was expanding and to the extent of full prohibition of CSOs engagement in democratization and
human right actions. This had shadowed on the democratization process of the country and affected the
development endeavours.
CSOs are viewed as the watchdogs which accompany the political process and provide inputs given there is
enabling policy and legal frameworks in the country. The new 2019 CSOs’ proclamation has provisions that
can widen the operation space for CSOs participation in democratization and other development actions
thereby position themselves to be watchdogs. So as to enable the CSOs to play important role in service
delivery, democratization and development, it is important to strengthen their capacity from different
perspectives. In designing this project, rapid context analysis was made with consultation to local
stakeholders and also the consortium member organizations. This action is thus aimed at addressing the
underline problems of CSOs that hinder their participation in development and democratization process of
the country. The overall objective of the action is: to contribute to increasing citizens’ and CSO’s
participation in development and democratization process in four Awash National Park Adjacent
Pastoralist and Semi-pastoralist woredas of Afar and Oromia Regional States of Ethiopia. The specific
objective is: to enhance awareness of citizens and CSOs towards improving service delivery and
active community engagement.
Key stakeholder groups and consultation: The project beneficiaries are those located in the four woredas
of Oromia and Afar Regional States. The communities in the four woredas, government staff of the woredas,
zones and regions, CSOs’ staff and private company employees will benefit from the action. All the project
beneficiaries will be actively engaged throughout the project implementation, monitoring and evaluation
processes. The project will closely work with the government sectors mainly with environment, justice,
women, and children and youth affairs, health, and Admin structures of the woredas, zones and regions. At
the federal level, key government institutions like MoFEC and ministry of women and children affairs, and the
parliamentarians will also be key actors that the project will closely work with. The multi-sector platforms of
different levels, and joint CSOs, public and private sector learning platform at national level will be also key
players for the action. In the design of this action, we have made consultation with some of the key
stakeholders and also among the consortium member organizations’ in the problem analysis through brain
storming sessions. Through the rapid preliminary consultation we made with the stakeholders, we have
learnt that they have positive attitudes towards the action.
Intervention logic (outputs, outcome and impact): the action intervention logic premised on addressing
the underlining problems that has hindered the CSOs and citizens participation in development and
democratization process thereby enable them improve their role. The main focus will be service delivery and
community engagement. The project has five outputs: 1) Strengthened the capacities of 20 CSOs and
networks to be functional in structured policy dialogue 2) Increased access to justice among vulnerable
groups of the target woredas by 10% from the baseline 3) Increased community access to and control over
natural resources of the area by 25% from the baseline 4) Increased adaptation, and service provision for
pastoralists in villegization sites of target woredas of Afar and Oromia Regions by 10% 5) Improved service
delivery among 20% of vulnerable groups in order to reduce poverty, protect their rights and facilitate socio-
economic empowerment. Through delivering the above five outputs, the project will achieve its outcome of
enhancing awareness of citizens and CSOs towards improving service delivery and active
community engagement. Ultimately the action has envisioned delivering impactful results that significantly
contribute to increasing citizens’ and CSO’s participation in development and democratization
process in four Awash National Park Adjacent Pastoralist and Semi-pastoralist woredas of Oromia
and Afar Regions of Ethiopia.
Risks: the action is designed considering political instability in the project areas, inflation, government
inaction in maintaining rule of law, problem of good governance, understanding gap among local government
experts on the new civil society proclamation, and drought and other shocks as major risks. Assumptions:
The project has been developed with key assumptions that there will be stability and enabling environment in
the country, strong government collaboration and no major inflation problem.
Project activities and linkages: EO 1) strengthened the capacities of 20 CSOs and networks towards a
sustainable engagement in structured evidence based policy dialogue. The major activities under this output
are 1.1) strengthening/establishing joint government, CSOs and private companies learning platforms 1.2)
knowledge sharing and learning dialogue forums, learning and dissemination events, 1.3) policy related
panels and promotion using Medias. EO 2) Increased access to justice among vulnerable groups of the
target woredas by 10% from the baseline. 2.1) Awareness creation on justice issues, communities
environmental rights, reproductive health rights, adaptation to new settings and legal instruments 2.2)
support for establishment of women/girls and children friendly court system 2.3) training to government
staff/justice sector and other relevant stakeholders in service delivery and legal instruments 2.4) establish
and train community based Para-legal service providers 2.5) application of creative art works to create
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awareness on access to justices and socio-economic dimensions 2.6) training and awareness creation in the
use and application of social accountability tools (community score card, Participatory Expenditure Tracking,
Gender Responsive Budgeting) and right based approaches EO 3) Increased community access to and
control over natural resources of the area by 25% from the baseline 3.1) establish community based
organizations/natural resource user groups and support them to set bylaws 3.2) advocate to environment
friendly investments through establishing private public partnership 3.3) prepare environmental tool kits for
schools 3.4) initiate school quests on rights and environmental governance 3.5) establish multi-sector
platforms on shared natural resources management and participation in governance and the right issues EO
4) Increased adaptation, and service provision for pastoralists in villegization sites of target woredas of Afar
and Oromia Regions by 10% 4.1) initiate partnership among CSOs, research institutes and academia for
conducting demand driven participatory action research in pastoralism and villegization and disseminate
results using media 4.2) promotion of research results and project best practices using media (radio, TV and
live participatory stage performance) 4.3) support establishment of out-grower management scheme
between the small-holder sugar cane producing farmers and sugar factory EO 5) Improved service delivery
among 20% of vulnerable groups in order to reduce poverty, protect their rights and facilitate socio-economic
empowerment 5.1) promote culturally friendly reproductive health services tested through Innovative
Reproductive Health (RIF) II program 5.2) promote locally feasible women and youth empowerment activities
building on previous initiatives (eco-tourism, traditional hand crafts) 5.3) Awareness creation on harmful
traditional practices, rights and legal referral linkage for vulnerable groups. Mainstreaming relevant cross-
cutting issues: the action will use inclusive approaches that equally engage all sections of the communities
including people with disability, mainstream gender to ensure gender equality, apply social accountability
tools as part of promoting good governance and democratization and create awareness to vulnerable girls
and prostitutes in relation to HIV/AIDs and reproductive health. Environmental sustainability issues are also
considered in the action through working on promoting environment friendly investments, environmental
impacts assessments and shared governance of natural resources.
The new CSOs proclamation of 1113/2019 has created enabling environment for CSOs to operate. Despite
the good legal frameworks for CSOs, there are still limitations for them to be vibrant in playing active role in
development and democratization process of the country. Particularly, the capacity limitation of the CSOs
would hinder them from contributing their part in the current government transformation process. The actions
identified in this proposal are inline to the objectives, thematic areas and priorities of the call for proposal.
The action addresses all the four sub thematic areas indicated under lot 2 of the call (service delivery and
community engagement). With regard to the SDGs, it mainly contributes to Promote peaceful and inclusive
societies for sustainable development provide access to justice for all and build effective, accountable and
inclusive institutions at all levels (SDG 16) and achieve gender equality and empower all women and girls
(SDG5). The active engagement of multiple target groups in the different platforms like multi-sector
taskforces and the establishment of national level CSOs coalition will be an important means for ownership
building and sustainability of the action. Capacity building and developing organizational structures and
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networks are among the most essential measures of support that are being provided to strengthen civil
society. The action will particularly address specific objective/result indicated in the call: “Strengthening the
sustainability and contribution of CSOs, including those working on gender equality and women’s
empowerment, and of women’s groups to the development and democratization process”.
The coordination and partnership mechanism is a big issue in the country which has affected efficient use of
resources and effective delivery of results. Poor mechanism and policy framework for coordination and
partnership is manifested between the government and CSOs/private companies and also among the CSOs
themselves. The different joint platforms initiated at different times are not as such sustainable and
completed being a onetime event. The other most important gap is poor complementarity of different efforts
and use of evidences for policy advocacy. The narrow democratic space of the country and low community
awareness was strongly affecting the CSOs and citizens’ participation in the democratization process. The
country has also huge gaps with regard to giving equal opportunities to all sections of the communities and
there are no as such clear frameworks and/or not as such applicable in the manner that enable the local
government and communities benefit out of the public development investments. As citizen; women, girls,
children and disabled persons of the target areas have limited access to information, power, natural
resources use and to overall services provision. In addition, gender based violence and harmful traditional
practices are common in the target areas.
The proposed action will strive to create link between the improvement of service delivery and community
engagement with development and democratization in the country through addressing the capacity gaps of
CSOs’ and bottlenecks for citizens’ participation. It will strongly contribute to the GTP II, national standards of
women enshrined in the constitution and also in the national policy of women. The action particularly is very
important to address the constraints of the local communities where the service delivery and community
engagement in the development and democratization is lower compared to the other agrarian communities
and urban areas. It is a very timely action in creating community cohesion and stability in the target areas in
this transformation period of the country where rampant conflicts are observed.
The action is a continuation of successful implementation of EU CSF II. In addition this action complements
and has synergy with other programs like Ethiopian Social Accountability Program II. There are also areas
that the action can complement at national level with the Civil Society Support Program II (CSSPII). Multi-
sector engagement, social accountability and participatory action research will be employed as important
tools to implement the interventions. Multi-sector engagement through establishing taskforces is a tested
tool in the other interventions like in SHARE BER EU supported project implemented in the Bale Eco-region
and proved to be important for effective and efficient implementation of development interventions. Social
accountability tools like gender responsive budgeting, community score card and participatory expenditure
tracking will be applied building on the lessons and best practices from the Ethiopian Social Accountability
Program II (ESAP II). Action research: this will be applied to serve mutual purpose of capacitating CSOs in
generating evidences and supporting the project planning and implementation through feeding it with facts
from the ground. Use of creative arts and media: creative arts will be used as an important tool to promote
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service delivery and also to easily educate communities. Consortium working modality: the action will be
implemented by a consortium of four organizations which have multi-disciplinary expertize and experiences.
The consortium member organizations have different experiences which will be an important combination of
skills and knowledge for better achievement of the project. PHEEC has strong experiences in promoting
integrated approaches, policy advocacy and evidence generation. EWNHS and OSD is on the other has
strong experiences in the areas of implementing environment and natural resources conservation and
climate change related interventions. For this project, the consortium member organizations will have a
staffing arrangement of senior experts/advisors, field coordinators and community level facilitators.
1.3.3 Describe and define the target groups and final beneficiaries, their needs
and constraints, and state how the action will address these needs
Table 1: The final beneficiaries are presented in the table below
The final beneficiaries of indicate din the table below are the population of the target woredas, civil society
organization operating at the area and national levels, private companies, public development projects and
parliamentarians. The target groups are : 1) CSOs: these are non-governmental organizations, professional
associations and youth associations working in the areas 2) Vulnerable groups: are those community
members with disabilities, less advantaged groups including women/girls and children, negatively affected by
different development activities and so on 3) Government partners: are those service providers including
senior government experts, officials, Health Extension Workers (HEWs), Development Agents (DAs) 4)
Community based organizations: are those grass root level institutions including cooperatives and
customary organizations 5) Religious and clan leaders: are those influential people in the community 6)
Parliamentarians & policy makers: are those elected representatives of the people 7) Citizens (Service
users): are the total population in the target areas which are benefiting from the action through direct
participation in the different intervention and awareness creation using different medias like media 8)
Community level agents: are those established community groups like community care coalition (CCC),
health development army, women development army which facilitate development 9) Private actors: are
those engaged in cotton and sugar cane production 10) Public development projects : are those
government owned business undertakings in the area like sugar industry and mining.
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target woredas. The other three consortium member oragznaitions of the action will be responsible to
facilitate the implementation activities.
Fax: +251-116634116
Country code + city code + number
7
To be inserted if the applicant is an organisation and is registered in PADOR (Potential Applicant Data On-Line
Registration). For more information and to register, please visit https://ec.europa.eu/europeaid/pador_en.
8
For individuals.
9
An organisation’s statutes must show that it was established under the national law of the country concerned and that
the head office is located in an eligible country. Any organisation established in a different country cannot be
considered an eligible local organisation. See the footnotes to the Guidelines for the call.
10
For organisations.
11
If the lead applicant has already signed a contract with the European Commission.
12
E.g. non-profit, governmental body, or international organisation.
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Co-applicant(s) 13
13
Add as many rows as co-applicants
14
If this is a restricted call, this field is optional. For more information about the EuropeAid ID, please see footnote 6.
15
If this is a restricted call, this field is optional. For more information about the EuropeAid ID, please see footnote 6.
16
If this is a restricted call, this field is optional. For more information about the EuropeAid ID, please see footnote 6.
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1.5 Project details
Delete this section if you are applying via PROSPECT
17
If applicable, insert an additional % of the total accepted costs.
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