Organizational Emergency

Incident Management Course

COURSE OBJECTIVES
1. To understand multiple type of incident management that
happens at workplace.
2. Enhancing effective crisis communication in an emergency

COURSE DETAILS
3. To learn regulations and directives related to emergency
and incident management

COURSE OVERVIEW
This course is suitable for personnel from operational, finance,
Course Duration: 2 Days
marketing and communication department. This course will
enhance the importance Incident Command System and any
Course Type: Certification
type of incident management. Other interesting part of this
course is every participants will be assessed practically on HRDC Training Code : 10001309570
incident management, crisis communication and emergency
response plans. All participants will be taught to deal with
earthquake, Tsunami, chemical emergency and bomb threat
incidents. In this training, there will be guest trainers from
Royal Malaysia Police and Fire and Rescue Department.

COURSE OUTCOMES
By the end of this course, participants will be equipped with
FAQ
ĜšFŸ8Ĝųå%ųĜĬĬ±ĹÚ8ĜųŸƋeĜÚŅƚųŸåŸƚþÏĜåĹƋüŅų
the knowledge and skills necessary to provide effective åĵåųčåĹÏƼʱĹÚĬĜĹčũ
command during a crisis or emergency and deal with full
precautions. The participants will learn new directives and NOţ )ĵåųčåĹÏƼ  ĜĹ  ĵŅÚåųĹ Ú±ƼŸ ±ųå ÆåƼŅĹÚ Āųå ±ĹÚ
regulation related to emergency management that can be medical emergencies.
included in future company ERPs. This course will provide
exposure to all type of emergency that can happen within the
organization. ii) œĘƼĜŸĜƋĜĵŞŅųƋ±ĹƋåĵŞĬŅƼååŸƋŅĩĹŅƵ±ÆŅƚƋ
ųåčƚĬ±ƋĜŅűĹÚÚĜųåÏƋĜƴåŸũ

COURSE MODULE
DAY 1
During an emergency, the command and control is bounded
to regulation and directives. It is important to know so that
){ ±ĹÚ ĜĹÏĜÚåĹƋ ĵ±Ĺ±čåĵåĹƋ ϱĹ Æå ʱĹÚĬåÚ åýåÏƋĜƴåĬƼţ
• Introduction to Disaster & Incident (Laws & Regulation)
• Disaster & Incident Management Method (within 3 layers ĜĜĜš%ŅåŸƋĘĜŸÏŅƚųŸåʱŸŞĘƼŸĜϱĬ±ÏƋĜƴĜƋĜåŸũ
organization)
NO, physical activities. This course will be conducted in
• Introduction to Incident Command System class room, but will break into groups and given practical
(ICS – FLOP theory) exercise to conduct. The discussion will be assessed and
• Emergency Logistics Management commented for improvement.
• Emergency Plan Review
• Rampant Shooting & Suicide Case handling

DAY 2
• Effective Crisis Communication (public order)
• Bomb threat awareness
• Earthquake evacuation simulation
• CBNRe threat / Cybercrime
• Flood Evacuation Mitigation
• Fire Emergency Drill Management

Sociolytics Sdn Bhd

Pinnacle Kelana Jaya, A-8-05, Jalan SS7/26, 47301 Petaling Jaya, Selangor.
admin@sociolytics.com.my 603-7622 1734 www.sociolytics.com.my
TRAINER’s PROFILE

Ts N.G.Senthelnathan is certified HRDC trainer holds the

rank of Lieutenant in Malaysia Civil Defence Force (MCDF)
as a volunteer for more than 20 years. He has Masters in
Disaster RiskManagement from University
Technology Malaysia – Malaysia Japan International Insti-
tute of Technology (UTM-MJIIT). He has undergone train-
ing in Japan under knowledge co-creation under JICA
sponsorship.He also has Pre-Hospital Care training from
Emergency Department of Hospital Selayang. He was
attached with military field hospital lead for a team of
MCDF personnel to create SOP for field hospital during
Covid 19 pandemic. He has been conducting training in first
aid and safety related courses for many years. He is also
certified Mental Health First Aider under Malaysia Mental
Health Association.

CAPT (R) MUHAMMAD ZULHILMI BIN ZAHARI is retired

army captain who was serving for Special Malaysia
Rescue Team (SMART) for 10 years. He holds degree
in Bachelor of Occupational Safety and Health and
Diploma in Management from Military College.
He has huge knowledge Urban Search and Rescue
(USAR) techniques. During his tenure with SMART, he
was the planning for United Nation for INSARAG External
Classification and operation officer for MH17 incident in
2014. He received best student explosive ordnance device
supervisor award. He was also training officer for SMART
team conducting various training.

Sociolytics Sdn Bhd

Pinnacle Kelana Jaya, A-8-05, Jalan SS7/26, 47301 Petaling Jaya, Selangor.
admin@sociolytics.com.my 603-7622 1734 www.sociolytics.com.my