Afrine Mohamed Ismail

French Language Specialist

Dedicated and highly skilled French language specialist with a strong passion for
linguistics and culture. Proficient in French language communication, translation, and
cultural nuances. Seeking to contribute my expertise to a dynamic team and facilitate
effective cross-cultural communication. I am committed to delivering exceptional
language solutions to drive customer satisfaction and contribute to business growth.

Contact Experience
Phone
May 2021 - Jan 2022
+91 9384459286 HCL Technologies l Chennai., India
https://www.linkedin.com/in/afrine-mohamed-
ismail-0a6119211/
Senior Customer Service Representative - French
Provided excellent customer support to French-speaking clients, addressing inquiries,
resolving issues, and ensuring high levels of customer satisfaction.
Email
Collaborated with cross-functional teams to streamline processes and improve
afrineduerre@gmail.com customer service efficiency.
Assisted in training new team members, sharing language-specific insights and
customer interaction best practices.
Address
Promoted products to French-speaking markets, successfully meeting and exceeding
No, 18/A Rajah Singh Street, 1st Floor, sales targets.
Pondicherry - 605001
May 2021 - Jan 2022
Innodata Inc l Noida., Uttar Pradesh, India
Education

Content Moderator and Data Annotator

Moderated user-generated content in French, ensuring compliance with platform

2021 - 2023 guidelines and maintaining a safe online environment.
M.A. French Annotated and labeled data to improve machine learning algorithms, enhancing the
accuracy of automated systems.
Pondicherry University, Pondicherry
Collaborated with the technical team to provide linguistic insights for refining
moderation processes.
2018-2021

B.A. French Dec 2020 - April 2021

Bharathidasan Government College for Tutor Here l Queensland., Australia
Women, Pondicherry Online French Tutor - Internship
Conducted one-on-one and group online tutoring sessions to students of varying

Certifications proficiency levels.

Created personalized lesson plans and materials to meet the individual needs and
learning styles of each student.
2019-2020 Improved students' conversational skills, grammar, vocabulary, and pronunciation
through engaging activities and exercises.
DELF B1
Alliance Française de Pondichèry
Expertise

Language Fluent in French and English, both written and spoken.

Proficient in translation, interpretation, and transcription.

French - Full Professional Proficiency.
Familiarity with translation tools and software.
English - Fluent.
Attention to detail and ability to work under tight deadlines.
Tamil - Mother tongue.
Content moderation and data annotation proficiency

Attention to detail and strong organizational skills.