1) Which of the following is the least important consideration while forming a

Value Maximization team?

Associate's years of experience ----

Value Log entries selected for the sprint

Potential impact on BAU
Associate's skills

2) Who should be a Product Owner (PO) in a Value Maximization scrum team?

Anyone who has a clear vision for the selected Value Log opportunities and who can
validate whether the implementation achieved the expected benefits. ----

Only Performance Improvement (Pl) Champion because he/she has a good understanding
of Six Sigma and Value Stream Mapping.
Only Lead because he/she has a good understanding of the team dynamics.
Only someone from customer's organization because he/she has a good understanding
of the market
dynamics.

3) Which of the following is an Agile way of working?

Team members collectively create plans and take decisions, Team members execute
tasks -----

Senior associates create plans and take decisions, Junior associates execute tasks.
Lead creates plans and takes decisions, Team members execute tasks.
Customer creates plans and takes decisions. Team members execute tasks.

4) Which of the following is not a benefit of Visualization of Work?

Reduced inflow of work items ----

Reduced status reporting overhead
Quick identification of blocked work items
Reduced cycle time of work items

5) Survey Q, Non-scoring: What benefits are you experiencing with Agile for CBO?
Select all that apply
Select the correct option(s) and click Submit

I feel more productive ---

I feel better team spirit. ---
l am able to see the big picture of my work ---
I don't see any benefits
I feel more happy and empowered

6) What is the most effective way to identify improvement opportunities for Value
Log?

Every team member constantly questions, "Is there a better way to do our work?",
and identifies improvement opportunities. ---
Automation team analyzes work items and identifies improvement opportunities.
Performance Improvement (Pl) Champion performs Value Stream Mapping and identifies
improvement opportunities.
Team members wait for the management to set up ideation events and then identify
improvement opportunities.

7) Which of the following is not a correct way for you to update the content of a
knowledge portal?

I create/update the content, get it reviewed and add to the knowledge portal. ---
When I create/update the content, I tag it with the relevant key words.
I update the existing content on the topic with the latest knowledge.
I have full freedom to create/update content without any review.

8) Which of the following are useful Visual Radiators?

Wall of fame to recognize the associates.

Key failure points and important rules & regulations on digital display/whiteboard
to keep the associates.
Key events and happenings on digital display/whiteboard to keep the associates
informed aware and alert.
All of the above ---

9) What should you do when you discover an uncommunicated change in your tool
(e.g.Workflow Management Tool, ITSM Tool, etc.)?

As a team, understand the change in detail, and update SOPs, scripts, etc. if
required.
As a team, investigate why the change communication was missed, and take corrective
actions to avoid recurrence.
As a team, analyze whether any past work items were impacted by this change, and
take necessary corrective action if required.
All of the above ---

10) Which of the following is not a mandatory practice of Value Maximization Scrum?
Burndown Chart ----
Sprint
Value Log
Scrum Team

11) What is the best way to continuously capture and share a team's knowledge?

Continuously updating knowledge into a central repository ----

Conducting knowledge sharing sessions
Sharing knowledge during team meetings
Sharing knowledge through emails

12) Which of the following is the most practical and Agile approach for achieving
work coordination
among a distributed team?

Having a digital Kanban board that is common for all team members across the
locations -----
Relocating all team members into one location to promote face-to-face conversation
Designating a team member to coordinate across locations
Having Daily Coordination Meetings among Location Leads

13) Which of the following is not true about Value Maximization Scrum?
Scrum team members work full time everyday on Value Log opportunities ---
Composition of scrum team can change for each sprint depending on the Value Log
opportunities selected
for that sprint
BAU remains the top priority and the team works on Value Log opportunities without
impacting BAU
Scrum team members make a little time everyday to work on Value Log opportunities

14) Which of the following is not recommended for Change implementation?

Perform multi-tasking while executing Change implementation steps ----

Perform impact analysis and highlight any risks in Change Advisory Board (CAB)
meeting
Follow Maker-Checker practice while executing the Change implementation steps
Review the implementation steps with the Change Requestor and ensure that there is
no ambiguity

15) Who can add entries to Value Log?

Performance Improvement (PI) Champion
SMES of the team
Team Lead
Anyone in the team. ---

16) What is the best approach for a team to keep the stakeholders continuously
updated on the work
status?

Sharing a digital/physical Kanban board that is continuously updated ---

Sending Daily, Weekly, and Monthly Status Reports
Explaining the status in Daily Status Update meetings
Designating a senior team member to keep the stakeholders updated

17) Which of the following is not a characteristic of a good Value Log entry?

An opportunity in which customer sees no value ----

opportunity that can be quickly implemented
An opportunity identified by those performing the BAU work
An opportunity with clear details on expected benefits

18) Which of the following is an Agile approach for work allocation in a team?

Team Lead consults team members and assigns work to them ---
Team Lead assigns work to team members without consulting them
One of the Senior SMES assigns work to team members without consulting them
Customer assigns work to team members without consulting them

19) A BAU team is already struggling to complete their daily BAU work. So, they
should defer Value
Maximization Scrum. True or False?
e correct option(s) and click submit
Select t
True - 1nstead of doing Value Maximization Scrum, they should rather use that time
to complete a few more
BAU tasks
False - Value Maximization Scrum must be done to achieve Audit compliance
BAU team should only do BAU work. They should not focus on anything else, including
Value
True
Maximization Scrum
False - They should start Value Maximization Scrum to identify the pain points and
improve their way of
doing the BAU work ----

20) What should you do when you receive a brief communication that the format of
input files will change
from next month?

Understand the change by getting the details of the change as well as a sample
input file in the new format
Align your People (e.g.training), Process (e.g.SO Ps), and Technology (e.g. tool
configuration) in accordance
with the Change
Both Option 1 and Option 2 ---
Wait for a detailed communication as you received only a brief communication

21) Which of the following is not an intended outcome of Collective Work

Management?

A team who makes all the decisions and a Lead who does not monitor the team ----
A team that is empowered & motivated, and a Lead who acts as a mentor
acts as a facilitator
A team that is self-organized and a Lead who
A team that collaborates well and a Lead who acts as a servant leader