Technical Education and Skills Development Authority
DAVAO ORIENTAL INSTITUTE OF TECHNOLOGY
TRAINEE’S RECORD BOOK
I.D.
Trainee’s No. __________
NAME:
_______________________________
QUALIFICATION: FOOD AND BEVERAGE NC II
Instructions:
This Trainees’ Record Book (TRB) is intended to serve as record of all
accomplishment/task/activities while undergoing training in the industry. It
will eventually become evidence that can be submitted for portfolio
assessment and for whatever purpose it will serve you. It is therefore
important that all its contents are viably entered by both the trainees and
instructor.
The Trainees’ Record Book contains all the required competencies in
your chosen qualification. All you have to do is to fill in the column “Task
Required” and “Date Accomplished” with all the activities in accordance with
the training program and to be taken up in the school and with the guidance
of the instructor. The instructor will likewise indicate his/her remarks on the
“Instructors Remarks” column regarding the outcome of the task
accomplished by the trainees. Be sure that the trainee will personally
accomplish the task and confirmed by the instructor.
It is of great importance that the content should be written legibly on ink.
Avoid any corrections or erasures and maintain the cleanliness of this
record.
This will be collected by your trainer and submit the same to the
Vocational Instruction Supervisor (VIS) and shall form part of the permanent
trainee’s document on file.
THANK YOU.
NOTES:

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BASIC COMPETENCIES
Unit of Competency: 1 Participate in workplace communication Unit of Competency: 3 Practice career professionalism
NC Level II NC Level II
Learning Outcome Task/Activity Required Date Instructors Learning Outcome Task/Activity Date Accomplished Instructors
Accomplished Remarks Required Remarks
Obtain and convey Integrate personal
workplace information objectives with
organizational goals
Participate in workplace
meetings and discussions Set and meet work
priorities
Complete relevant work
related documents Maintain professional
growth and development

Trainee’s Signature Trainer’s Signature

Trainee’s Signature Trainer’s Signature

Unit of Competency: 4 Practice occupational health and safety procedures

NC Level II
Unit of Competency: 2 Work in team environment Learning Outcome Task/Activity Date Accomplished Instructors
NC Level II Required Remarks
Learning Outcome Task/Activity Required Date Instructors Identify hazards and risks
Accomplished Remarks
Describe team role and Evaluate hazards and
scope risks

Identify own role and Control hazards and risks

responsibility within team
Maintain occupational
Work as a team member health and safety
awareness

Trainee’s Signature Trainer’s Signature

Trainee’s Signature Trainer’s Signature

 Trainee’s Signature Trainer’s Signature

COMMON COMPETENCIES
Unit of Competency: 1 Develop and update industry knowledge Unit of Competency: 4 Perform workplace safety practices
NC Level II NC Level II
Learning Outcome Task/Activity Required Date Instructors Learning Outcome Task/Activity Required Date Instructors
Accomplished Remarks Accomplished Remarks
Seek information in the Follow workplace
industry procedures for health,
safety and security
Update industry knowledge practices

Deal with emergency

Trainee’s Signature Trainer’s Signature situations

Unit of Competency: 2 Observe workplace hygiene procedure Maintain safe personal

NC Level II
Learning Outcome
Follow hygiene procedures
presentation standards
Task/Activity Required Date Instructors
Accomplished Remarks
Trainee’s Signature Trainer’s Signature

Identify and prevent hygiene

risks Unit of Competency: 5 Provide effective customer service
NC Level II
Learning Outcome Task/Activity Required Date Instructors
Accomplished Remarks
Greet customer
Trainee’s Signature Trainer’s Signature
Identify customer needs
Unit of Competency: 3 Perform computer operations Deliver service to customer
NC Level II
Learning Outcome Task/Activity Required Date Instructors Handle complaints,
Accomplished Remarks evaluation and
Plan and prepare for task to recommendations
be undertaken

Input data into computer

Access information using Trainee’s Signature Trainer’s Signature

computer

Produce/output data using

communication system

Maintain computer
equipment and systems
 Procedure in Seating
the guests (2.2-1)

Take food and beverage Perform Task Sheet on Aug. 19

orders Procedure in Taking
CORE COMPETENCIES food and beverage
Unit of Competency: 1 Prepare the dining room/restaurant area for service orders (2.3-1)
NC Level II
Learning Outcome Task/Activity Required Date Instructors Perform Task Sheet on
Accomplished Remarks Liaise between kitchen and Procedure in Liaising Aug. 20
Take table reservations Perform Task Sheet on Aug 13 service areas between kitchen and
Procedure in Taking service areas(2.4-1)
table reservations
(1.1-1)
Trainee’s Signature Trainer’s Signature
Prepare service stations and Perform Task Sheet on Aug. 14
equipment Procedure in Preparing
service stations and Unit of Competency: 3 Promote food and beverage products
equipment NC II
(1.2-1) Learning Outcome Task/Activity Required Date Instructors
Accomplished Remarks
Set-up the tables in the Perform Task Sheet on Aug. 15 Know the product Perform Task Sheet on August. 21-22
dining area Procedure in Setting up Procedure in Knowing
the tables in the dining the product
area (3.1-1)
(1.3-1)
Undertake Suggestive selling Perform Task Sheet on
Set the mood/ambiance of Perform Task Sheet on Aug. 16 Procedure in Aug. 23
the dining area Procedure in Setting the Undertaking suggestive
mood/ambiance of the selling (3.2-1)
dining area
(1.4-1) Carry out upselling Perform Task Sheet on Aug. 24
Procedure in Carrying
strategies out upselling
strategies(3.3-1)
Trainee’s Signature Trainer’s Signature

Unit of Competency: 2 Welcome guests and take food and beverage orders Trainee’s Signature Trainer’s Signature
NC II
Learning Outcome Task/Activity Required Date Instructors
Accomplished Remarks
Welcome and greet guests Perform Task Sheet on Aug. 17
Procedure in Welcoming
and greeting guests
(2.1-1)

Seat the guests Perform Task Sheet on Aug. 18

 Set up trays and trolleys Perform Task Sheet on Sept. 02
Procedure in Setting up
trays and trolleys (5.1-
2)

Unit of Competency: 4 Provide food and beverage services to guests Present and serve food and
NC II beverage orders to guests Perform Task Sheet on
Learning Outcome Task/Activity Required Date Instructors Procedure in Presenting Sept.03
Accomplished Remarks and serving food
Serve food orders Perform Task Sheet on Aug. 25 beverage orders to
Procedure in Serving guests (5.1-3)
food orders Present room service Sept. 04
(4.1-1) account Perform Task Sheet on
Procedure in Presenting
Assist the diners Perform Task Sheet on Aug. 25-26 room service account
Procedure in Assisting (5.1-4)
the diners (4.2-1) Sept. 05
Clear away room service Perform Task Sheet on
Perform banquet or catering Perform Task Sheet on Aug. 27 equipment Procedure in Clearing
food service Procedure in Performing away room service
banquet or catering equipment (5.1-5)
food service (4.3-1)

Serve Beverage Orders Perform Task Sheet on Aug. 28

Procedure in Serving Trainee’s Signature Trainer’s Signature
beverage orders (4.4-1)

Unit of Competency: 6 Receive and handle guest concerns

Conclude food service and Perform Task Sheet on Aug. 29 NC II
close down dining area Procedure in Learning Outcome Task/Activity Required Date Instructors
Concluding food service Accomplished Remarks
and closing down Listen to the complaint Perform Task Sheet on Sept. 06
dining area (4.5-1) Procedure in Listening
to the complaint (6.1-1)

Apologize to the guest Perform Task Sheet on

Procedure in Sept. 07
Trainee’s Signature Trainer’s Signature
Apologizing to the
guests (6.2-1)
Unit of Competency: 5 Provide room service
Take proper action on the Perform Task Sheet on Sept. 08
NC II
complaint Procedure in Taking
Learning Outcome Task/Activity Required Date Instructors
proper action on the
Accomplished Remarks
complaint (6.3-1)
Take and process room Perform Task Sheet on Sept. 01
service orders Procedure in Taking
Record complaint Perform Task Sheet on Sept. 09
process room service
Procedure in Recording
orders (5.1-1)
complaint (6.4-1)
Trainers Signature Trainers Signature