1

THE IMPACT OF SLOW INTERNET CONNECTION TO THE

ONLINE SELLERS IN PULOT CENTER, SOFRONIO
ESPANOLA, PALAWAN

A Research Paper
Presented to the
Committee on Research
Pulot National High School

In Partial Fulfillment
of the Requirements
in General Academic Strand of K to 12 Education Curriculum

by

Carl Justin Magdaluyo

Angel Cababat
Jessabelle Dorig
Keiannah Faye Datu Nanggoy
Kent Justin Jungco

JUNE 2023
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ACKNOWLEDGEMENT

The researcher would like to express our deepest gratitude and hanks to all those who
have contributed and been a bitg help for the completion of this study.
First of all, to the Almighty Gd for giving them knowledge and wisdom to conduct their
research;
To their beloved parents, siblings and relatives who are always there to support them
morally, and guide them and provide them financially and other necessary things in
accomplishing the study;
To their classmate, who gave their appreciated suggestions that contribute much for the
success of the research model;
To Sir Ronnie G. Dalgo, for motivating them in conducting this study, for the help and
assistance in tabulating the data needed as well as suggestion for the whole research, for his
countless hours of reading and wholehearted effort in checking the content of the study, for being
hospitable every time they need his assistance, for always guiding and giving his suggestion for
the researcher and most of all, for being patient throughout the entire study
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DEDICATION

The researchers would like to dedicate this research to the following:

To almighty God, to whom I sincerely dedicate this study, who unfailingly gives his
knowledge and constantly answers everything there is to fulfill this study;
The researchers family, who are always there to support, who gave their guidance, and who
have been their inspiration
To Sir Ronnie G. Dalgo, who gave his ideas, advice, guidance, encouragement, and time to
check while doing this research.
To the online sellers that contributed to our research study
To their classmates and friends for their wisdoms and support for the completion of this
research.
To those person who were not mentioned but contribute a lot in making this study
possible.
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ABSTRACT

MAGDALUYO, CARL JUSTIN E., JUNGCO, KENT JUSTIN C., DATU

NANGGOY KEIANNAH FAYE, CABABAT, ANGEL, AND DORIG JESSABLLE,
Accountancy Business Management(ABM), Pulot National High School, Pulot Center, Sofronio
Española, Palawan “THE IMPACT OF SLOW INTERNET CONNECTION TO THE
ONLINE SELLERS IN PULOT CENTER, SOFRONIO ESPAÑOLA, PALAWAN

This study entitled “THE IMPACT OF SLOW INTERNET CONNECTION TO THE

ONLINE SELLERS IN PULOT CENTER, SOFRONIO ESPAÑOLA, PALAWAN” was
conducted on March 2023 at Pulot Center, Sofronio Española, Palawan. This study seek to
determine if the slow internet connection has effect to the online sellers income, uploading of
product, and time of delivery.

Their were twenty(20) respondents which are composed of males and females in Pulot
Center, Sofronio Española, Palawan.

The study was laid out in descriptive design where researcher formulated questionnaire
through Likert scale. By collecting answer received from the surveys given out to the
respondents,each criteria was tallied and was divided to the total number tallies of all criteria;
then, the quotient was converted to a percentage by multiplying it to 10.

The parameters used to evaluate the result were the effects of slow internet connection
among online sellers in Pulot Center, Sofronio Espa ñ ola, Palawan. The result of the study
showed that having a slow internet connection have negative effect to the performance of
Online Sellers in Pulot Center, Sofronio Española, Palawan.

Study revealed that connection has a huge impact among them regarding on their selling
performance which lead them to poor sales performance and customer satisfaction as well.

Majority of the respondents are replied and favored that slow internet connection gave
negative outcome to their business and growth potential. They found out that the online sellers
cannot communicate properly to their customers which lead to a customers might abandon their
shopping carts if the checkout process takes too long or if pages fail to load promptly.
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TABLE OF CONTENTS
Page
TITLE PAGE i
ACKNOWLEDGEMENT Ii
ABSTRACT Iii
TABLE OF CONTENTS iv
LIST OF TABLES V
LIST OF FIGURES Vi
LIST OF APPENDICES Vii

Chapter
1 THE PROBLEM AND ITS BACKGROUD
Introduction 1
Statement of the Problem 1
Significance of the Study 1
Hypothesis 2
Conceptual Framework 2
Scope and Delimitations 3
Definition of terms 3

2 REVIEW OF RELATED LITERATURE AND STUDIES

Introduction 4
Impact of Slow Internet 10

3 METHODOLOGY
Research Design 14
Researh Locale 14
Research Participants 15
Research Instrument 15
Data Collection Procedure 15
Data Analysis 15

4 RESULT AND DISCUSSION

Presentation,Analysis, and Interpretation of Data 17

5 SUMMARY, CONCLUSION, AND RECOMMENDATION

Summary 19
Conclusion 19
Recommendation 19
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REFERENCES 20
CURRICULUM VITAE 22
APPENDICES 30
35
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CHAPTER I

THE PROBLEM AND ITS BACKGROUD

Introduction
We all love buying things right? Buying things for ourselves and for others makes us
cheerful. We love going different stores, malls, and markets to look for something that we can
afford to buy but of course we all experience that what we call slothful days. We tend to get
lazy going to malls to buy stuff but then online sellers in our community appeared this makes it
easier for us to buy things nowadays people are insanely addicted to online shopping so this
gives opportunity to people to do online business.

There are many elements that can affect the business of online sellers one of this is by
slow internet connection. Slow internet connection can end up demoralizing employee morale as
it affects their timely delivery of services. This, in return my lead to frustration of the workplace.
When you see your deliverables pile up due to poor internet connection your stress level rises
along with it too. Online sellers relies on internet connection it can also disrupt the everyday
work task of your business.

Providing a great customer experience is critical to the sustainable growth of any

business. Therefore internet connection is an important key for keeping online business
following. With stable internet connection the online sellers can communicate with their buyers
continuously.

Statement of the Problem

1. What is the effect of slow internet connection to the online sellers as to their:
a. Income
b. Uploading product
c. Time of delivery

Significance of the study

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This research is made with the aim to provide crucial information and knowledge
regarding the chosen topic from the respondents, recent studies, and other related info that are
needed for the anticipated import to the individuals as follow:
*Online Sellers. This study will help the online seller on how they will overcome their
delayed communication, slow website loading times, and difficulties in managing online
transaction.
*Future Researcher. This study will expand the future researcher’s knowledge by
identifying the specific skills, tools, and strategies that can help sellers navigate challenges
related to slow internet

The primary beneficiaries of the study are the participants who will benefit from the
problem. This study will be the answer to the need for more preparation for online sellers
advancement in response to the demands of its buyers.

A salient contribution of the study is its impact on the online sellers responsibility and
accountability to its customers. This is yet most significant to the researcher from the perspective
of participants fulfillment. Which is the online sellers.
Hypothesis
Slow Internet Connection has no effect to the Online Sellers in Pulot Center, Sofronio
Española, Palawan
Conceptual Framework

Independent variable Dependent variable

Impact of Slow Internet

Connection

Online seller
1.Income
2.Uploading product
3.Time of delivery
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The figure shows the independent and dependent variable on how the slow internet
connection affects the online sellers.
Independent variable- the impact of slow internet connection is the independent variable in the
study because it refers to the delay or latency in internet speed,
Dependent variable- online sellers is the dependent variable because online sellers are the ones
who use the internet to conduct their business.

Scope and Delimitation

This study was conducted at Pulot Center, Sofronio Espanola, Palawan on the month of
March-May 2023.
This study focused on the Impact of slow Internet Connection to the Online Sellers.
Definition of terms
Business- A person’s regular occupation, profession, or trade.
Buyer- A person who makes a purchase
Internet connection- A connection provided by an internet services provider that enables
individual computers.
Online sellers- Somebody who uses digital means to sell their product , goods, or
services to buyers locally and internationally.
Online shopping- A form of electronic commerce which allows consumers to directly
buy goods or services thru online.
Social media- Website and applications that enable users to create and share content or to
participate in social networking.
Stores- A retail establishment selling items to the public.
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CHAPTER II
REVIEW RELATED LITERATURE AND STUDIES
The impact of slow internet connection has been widely studied in various fields,
including education, business, healthcare, and communication. In this review of related literature,
The researcher will discuss some of the key findings from recent studies that have
explored the impact of slow
internet connection.

According to Yang (2018), “Online sellers who experience slow internet connection may
struggle to provide timely customer support, leading to dissatisfied customers and potential loss
of business.
A procedure used by Kim (2018), “Slow internet speeds can also impact an online
seller’s ability to effectively market their products, impact an online seller’s ability to effectively
market their products, as it can take longer to upload and share product images and videos.”
Stated by Smith (2019), “Slow internet connection can significantly impact the online
seller’s ability to provide a seamless customer experience, leading to lost sales and dissatisfied
customers.”
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As mentioned by Wang (2019), “Online sellers who experience slow internet connection
may find it difficult to upload and update product information in a timely manner, leading to
outdated information and lost sales.”
From the point of view of Liu (2019), “Slow internet connection can make it difficult for
online sellers to communicate with customers in real-time, leading to missed opportunities and
decreased customer satisfaction.”
A procedure used by Lee (2019), “In addition to lost sales, a slow internet connection can
negatively impact an online sellers brand reputation, leading to decreased customer loyalty and
trust”
According to Park (2019). “Slow internet connection can make it difficult for online
sellers to conduct market research and gather customer feedback, leading to decreased
understanding of customer needs and preferences.”
Stated by Lee (2020), “Online sellers who experience slow internet connection may
struggle to keep up with their competitors, leading to decreased market share and decreased
revenue.”
The study of Park (2020), “For online sellers who rely on social media marketing, slow
internet connection can hinder their ability to post updates and engage with customers in a timely
manner.”
According to Choi (2020), “Slow internet connection can lead to missed calls
opportunities, as customer may abandon their purchase due to slow loading times or difficulties
in navigating the website.
For Jones (2020), “Online sellers who experienced slow internet connection may struggle
to meet the demands of their business during peak periods, leading to dereased revenue and
missed opportunities.”

A procedure by Yang (2020). “Online sellers who experience slow internet connection
may find it difficult to implement and maintain effective cyber attacks.”

Stated by Asian Broadband (2020), “A delay in communication or lack of

communication due o poor internet connection can also spoil the reputation of the business.
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Explained by Chen (2021), “A slow internet connection can result in longer loading times
for product pages, making it difficult for customers to make informed purchasing decisions.”

From the point of view of Zhang (2021), “a slow internet connection can also impact an
online seller’s ability to process orders and manage inventory, leading to delays and decreased
productivity.”

Demonstrated by Kim (2021). “Online sellers who experienced slow internet connection
may find it difficult to stay up to date with the latest industry trends and changes, leading to
missed opportunities and decreased competitiveness.”

As maintained by Quicktech (2021). “ Users won’t be able to do any of this, causing

operations to stop. Worse still, your company will hemorrhage money every second your
workers are idle because they don’t have access to mission-critical tools

Stated by Megan Ward (2022). “Slow internet connections make it difficult to perform
various tasks and are especially problematic for business, as they can result in significant
challenges to overcome.”

As explained by Nick Loggie (2022). “ A slow internet connection can cause catastrophic
results to retailers, ranging from angry customers to lost revenue. This is something you have to
avoid if you want to established an excellent online presence and boost sales conversion.”

According to BitCo Telecoms (2022). “Without a fast and reliable internet connection,
business are certain to get left behind their compititors. A slow and unrealible network can cost
your company money, time, and most importantly your reputation.”

According to Megan Ward (2022), “Slow internet connections make it difficult to

perform various tasks and are especially problematic for business.”
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The study of Asian Fiber (2023), “Stated that another negative factor of slow internet
connection is that the business will experience slow growth and can even lead to missed
deadlines which in turn can result to losing clients.”

Based on Fanboy Seo (2023), “Slow internet means that you are going to struggle with
upload and download times, owing to the fact that all of the documentation is online.”

Synthesis
The available literature indicates that slow internet connection has a significant impact on
the performance, customer satisfaction, reputation, operational efficiency, and competitiveness.
However, advancements in technology and the implementation of mitigation strategies oofer
potential solutions to alleviate these challenges. Online seller must recognize the importance of a
realible and fast internet connection to maintain a competitive edge and deliver satisfactory
experience to their customer in the digital marketplace.
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CHAPTER III
METHODOLOGY
This chapter presents the methodology of this research such as the method used; locale of
the study; respondents of the study; sampling method used; research instrument; data gathering
procedure; statistical analysis of the data and the validation of the instrument are also included in
this chapter.

Research Design

This study by the means of Quantitative methods of researchers. This is a Descriptive

Method. Relatively, this study involves gathering of data of respondents and interpreting these
data through tables and graphics.

The researchers looked into the online sellers ways of handling their transactions online
despite of having a slow internet connection.

Research Locale

This study was conducted at Pulot Center, Sofonio Española, Palawan. This locale
baranggay was founded in 1995. Pulot Center is a barangay in municipality of Sofronio Española
 15

in the province of Palawan. It’s population as determined by the 2022 census was 7,159. This
represented 19.13% of the total population of Sofronio Española.

Research Participants

The subjects of the study were the 20 selected Online Sellers of Pulot Center, Sofronio
Española. On the other hand the aged 18-30 years old. In order to embody the representatives
sample, the researchers utilized stratified sampling strategy. Stratified sampling is researchers
divide subjects into sub groups called strata based on characteristic they share (www.scribbr.com,
2022). After stratification has been completed the researcher applied fishbowl to randomly select
the participants. To determine the desired sample for the study, Slovin’s Formula n=n/1+ Ne2
was utilized; then (Lauren, 2022) stated to determine the numbers of respondents per sampling
stratum, the proportion principle should be followed.

Research Instrument

Survey questioner regarding the Impact of Slow Internet Connection to the Online Seller
was used to gather data needed in this study. The researcher produced sufficient printed copies of
the questioner to be given to the respondents, each of the categories is composed of 10 question
answered by:

1- Strongly disagree
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2- Disagree
3- Neutral
4- Agree
5- Strongly agree

Data Collection Procedure

The research used questioner in gathering data from the selected online seller in Pulot
Center, Sofronio Española, Palawan. The researcher then collected data by using research
instrument to the respondents, then online seller were given enough time to answer the
questioner.

Data Analysis

The data were collected, tabulated, computed, analyzed, and interpreted using the simple
statistical tools such as frequency counts and means.

The result were analyzed using the mean of each question by category following the scale
below:

Mean Adjectival rating

1.00-1.80 Strongly disagree

1.81-2.60 Disagree

2.61-3.40 Neutral

3.41-4.20 Agree

4.21-5.00 Strongly disagree

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CHAPTER IV

RESULT AND DISCUSSION

The chapter provides the presentation, analysis and interpretation of data. The discussion
is arranged in tables.

Table 1.

The result of slow internet connection to the online seller

Statements Mean Adjectival rating

1.Slow internet connection

negatively impacts the speed
4 Agree
at which I can process
customer orders and respond
to inquiries

2. Slow internet connection

significantly hampers my
4.15 Agree
ability to list and update
product on online platforms.

3. Slow internet leads to

delays in uploading images
4.35 Strongly agree
and video, affecting customer
engagement.

4. Slow internet connection

increases the chances of my
4.35 Strongly agree
online store experiencing
technical glitches and errors.

5. Slow internet connection

hinders my ability to conduct
4.3 Agree
seamless inline transaction
and payment processing .

6. Slow internet connection

limits my access to real-time
4.55 Strongly agree
sales data and analytics,
hampering my ability to make
informed business decisions.
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7. Slow internet connection 4.25 Strongly agree

adversely affects my ability to
engage in live chat or video
conferences with clients or
suppliers.

8. Slow internet connection

hampers my ability to stay
4.15 Agree
competitive in the online
marketplace, as other seller
with faster connections have
an advantage

9. Slow internet connection

results in dissatisfied
4.3 Agree
customers due to delayed
response times or slow loading
pages.

10. Slow internet connection

negatively impacts my overall
4 Agree
financial performance as on
online sellers.

Total Overall Mean 4.24 Strongly agree

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CHAPTER V
SUMMARY, CONCLUSION, AND RECOMMENDATION

Summary
The study entitled "IMPACT OF SLOW INTERNET CONNECTION TO THE
ONLINE SELLER OF PULOT CENTER, SOFRONIO ESPAÑOLA, PALAWAN" was
conducted on June 2023 at Pulot Center, Sofronio Española, Palawan. This study aimed to find
out the impact of slow internet connection to the online seller.
This research study managed by engaging purposive Sampling with the used of
questionnaires as an instrument in gathering data. A total of 20 respondents were considered in
this study.
The study showed the significant result on the impact of slow internet connection to the
online seller of Pulot Center on their business.
Furthermore, the interpretation of the results indicates that the online seller of Pulot
Center that slow internet connection have the positive and negative effects on their business.
Conclusion
Based on the strong agreement among 20 respondents, it can be concluded that slow
internet connection impacts the business of the online sellers. It hampers productivity, leads to
customer dissatisfaction, causes missed opportunity, and puts sellers at a competitive
disadvantage.
Recommendations
Based on the outcome of study the following recommendations are given:
1. The causes of slow internet connection should be determined because it has significant role to
the success of the online sellers.
2. Online seller should prioritize addressing and improving their internet connection to mitigate
these negative effects and ensure the smooth operation of their business
3. The next researcher may use this study for further research.
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REFERENCES
 Yang(2018). Stop trying to delight your customers. Harvard business review
https://hbr.org

 Kim(2018). 7ways slow internet speeds are affecting your home business. Revenue and
profits. https://revenueandprofits.com

 Smith(2019). Exploring customers responses to onlineservice failure. Wiley online

library. https://onlinelibrary.com

 Wang(2019). Slow internet connections affect your business.

https://www.eireystems.com

 Liu(2019). How slow internet connections affect your business. Quicktech

https://www.quicktech.com

 Lee(2019). 5 reasons why inadequate internet speed can ruin your business. Summit
internet https://summitinternet.com

 Park(2019). Top 5 ways slow internet connections can disrupt your ecommence business.
Alibweb https://www.adliweb.com

 Lee (2020). How slow internet connections affect your business. Quicktech
https://www.quicktech.com

 Park(2020). Setting the future of digital and social media marketing research: perspective
and research propositions. Science direct https://www.sciencedirect.com

 Choi(2020). How slow internet affects business. EIRE systems

https:www.eiresystem.com

 Jones(2020). How slow internet connections affect your business. Quicktech

https//www.quicktech.com

 Yang(2020). The effects of slow internet or business TPX https://tpx.com

 Asian broadband(2020) Communicating effectively. Asian Broadband

https://www.asianbroadband.com
 21

 Chen(2021). 10 reasons for slow website loading (with solutions). Brower Stack
htpps://www.browserstack.

 Zhang(2021). 3 ways slow internet might be quickly killing yours business. Sparklight
htpps://www.sparkligth.com

 Kim(2021)7 ways slow internet speeds are affecting your business. COX BLUE
https://www.coxblue.com

 Quicktech(2021). How slow internet connections effect your business. Quicktech

https://www.quicktech.com

 Ward megan(2022). The effects os slow internet on business. TPX https://www.tpx.com

 Loggie, Nick(2022). Top 5 ways slow internet connectioncan disrupt your ecommerce
business. Adibweb https://wwwadibweb.com

 BitCo telecoms(2022). The impact of slow internet connectionin business. BitCo

telecoms https://www.bitcotelecoms.com

 Ward, Meagn(2022). The effects of slow internet on business. TPX https://www.tpx.com

 Asian Fiber(2023). Slow internet connection can kill small business. Asian Fiber
https://www.asianfiber.com

 Seo, Fanboy(2023), 5 reasons why inadequate internet speed can ruin your business.
Summit internet https://www.summitinternet.com

CURRICULLOM VITAE
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CARL JUSTIN MAGDALUYO

BRGY. PULOT CENTER, SOFRONIO ESPAÑOLA, PALAWAN
09057125297

PERSONAL INFO
DATE OF BIRTH: SEPTEMBER 16,2005
PLACE OF BIRTH: PULOT CENTER, SOFRONIO ESPAÑOLA, PALAWAN
AGE:17 y/O
GENDER: MALE
NATIONALIT: FILIPINO
RELIGION: ROMAN CATHOLIC
CIVIL STATUS: SINGLE
HEIGHT: 5’7
WEIGHT: 76KG
FATHER’S NAME: EDELITO MAGDALUYO
MOTHER’S NAME: AMY MAGDALUYO

EDUCATION BACKGROUND
PRIMARY: SOFRONIO ESPAÑOLA CENTRAL SCHOOL (SECS)
PULOT CENTER, SOFRONIO ESPAÑOLA, PALAWAN
2016-2017
SECONDARY: PULOT NATIONAL HIGH SCHOOL
PULOT CENTER, SOFRONIO ESPAÑOLA, PALAWAN
2022-2023

KENT JUSTIN C. JUNGCO

BRGY. PULOT SHORE, SOFRONIO ESPAÑOLA, PALAWAN
 23

Kentjustinjungco7@gmail.com
09630337060

PERSONAL INFO
DATE OF BIRTH: DECEMBER 11, 2004
PLACE OF BIRTH: ABONGAN, TAYTAY, PALAWAN
AGE: 18
GENDER: MALE
NATIONALITY: FILIPINO
RELIGION: FUNDAMENTAL BAPTIST
CIVIL STATUS: SINGLE
HEIGHT: 5’6
WEIGHT: 65
FATHER’S NAME: JEREMIAS G. JUNGCO
MOTHER’S NAME: CRISTITA C. JUNGCO

EDUCATION BACKGROUND
PRIMARY: CANDUYOG ELEMENTARRY SCHOOL
So. Canduyog, Abongan, Taytay, Palawan
2016-2017
SECONDARY: PULOT NATIONAL HIGH SCHOOL
Pulot Center, Sofronio Spanola, Palawan 2022-2023

KEIANNAH FAYE DATU NANGGOY

BRGY. PULOT CENTER, SOFRONIO ESPAÑOLA, PALAWAN
keiannahfaye@gmail.com
 24

09057125297

PERSONAL INFO
DATE OF BIRTH: August, 23, 2004
PLACE OF BIRTH: San Fernando , Bukidnon
AGE: 18
GENDER: Female
NATIONALITY: Filipino
RELIGION: Roman Catholic
CIVIL STATUS: Single
HEIGHT: 5’2
WEIGHT: 47
FATHER’S NAME: Jul Asmin Datu Nanggoy
MOTHER’S NAME: Jonavelle Datu Nanggoy

EDUCATION BACKGROUND
PRIMARY: Sofronio Espanola Central School
Pulot Center, Sofronio Espanola, Palawan
2016-2017

SECONDARY: PULOT NATIONAL HIGH SCHOOL

Brgy. Pulot Center, Sofronio Espanola, Palawan
2022-2023

JESSABELLE A. DORIG
Brgy, Calasaguen, Brooke’s Point, Palawan
jessabellealpaddoriggmail.com
09363402842
 25

PERSONAL INFO
DATE OF BIRTH: January, 08, 2005
PLACE OF BIRTH: Pulot Shore, Sofronio Española, Palawan
AGE: 18y/o
GENDER: Female
NATIONALITY: Flipino
RELIGION: Islam
CIVIL STATUS: Single
HEIGHT: 5’2
WEIGHT: 40kg
FATHER’S NAME: Edmie D. Dorig
MOTHER’S NAME: Darwina A. Dorig

EDUCATION BACKGROUND
PRIMARY: Calasaguen Shore Elementary School
Brgy. Calasaguen Shore, Brookes Point, Palawan
2016-2017
SECONDARY: Pulot National High School
Pulot Center, Sofronio Española, Palawan
2022-2023

ANGEL D. CABABAT
BRGY. PULOT CENTER, SOFRONIO ESPAÑOLA, PALAWAN
Cababatangel682@gmail.com
09264862629
 26

PERSONAL INFO
DATE OF BIRTH: April 03, 2005
PLACE OF BIRTH: Pulot Center, Sofronio Española, Palawan
AGE: 18y/o
GENDER: Female
NATIONALITY: Filipino
RELIGION: Roman Catholic
CIVIL STATUS: Single
HEIGHT: 4’11
WEIGHT: 42kg
FATHER’S NAME: Arnulfo J. Cababat
MOTHER’S NAME: Aileen D. Cababat
EDUCATION BACKGROUND
PRIMARY: Sofronio Española Central School
Pulot Center, Sofronio Española, Palawan
2016-2017
SECONDARY: Pulot National High School
Pulot Center, Sofronio Española, Palawan
2022-2023

APPENDIX A
RESEARCH INSTRUMENT

Name:__________________________ Date:__________________

Directions: Please read the question carefully and indicate your level of agreement or
 27

disagreement with each of these statement.

Strongly Disagree Neutral Agree Strongly

disagree agree
1. Slow internet connection
negatively impacts the speed at
which I can process customer
orders anf respond to inquiries.
2. Slow internet connection
significantly hampers my ability to
list and update product on online
platforms.
3. Slow internet leads to delays in
uploading images and video,
affecting customer engagement.
4. Slow internet connection increases
the chances of my online store
experiencing technical glitches and
errors.
5. Slow internet connection hinders
my ability to conduct seamless
inline transaction and payment
processing .
6. Slow internet connection limits my
access to real-time sales data and
analytics, hampering my ability to
make informed business decisions.
7. Slow internet connection adversely
affects my ability to engage in live
chat or video conferences with
clients or suppliers.
8. Slow internet connection hampers
my ability to stay competitive in
the online marketplace, as other
seller with faster connections have
an advantage
9. Slow internet connection results in
dissatisfied customers due to
 28

delayed response times or slow

loading pages.
10. Slow internet connection
negatively impacts my overall
financial performance as on online
sellers.
 29

APPENDIX B
LETTER OF REQUEST TO THE PRINCIPAL

Mr. EDGARDO C. MUTIA

School Principal
Pulot National High School
Brgy. Pulot Center, Sofronio Española, Palawan

Dear Mr. Edgardo C. Mutia

We, Carl Justin Magdaluyo, Kent Justin Jungcom, Keiannah Faye Datu Nanggoy, Angel

Cababat, and Jessabelle Dorig, Senior High Student of Pulot National High School .taking

Accountancy Business Management(ABM) Strand, would like to ask your permission to allow

us to conduct a survey. This is in view of our Research, entitled “The Impact of Slow Internet

Connection to the Online Seller in Pulot Center, Sofronio Española, Palawan ”

Rest assured, however, that whatever information we obtained shall be treated will full

confidentiality. Moreover, the identity of the respondents who will participate will not be

disclosed in anyway even in the discussion of the results in our research.

We are therefore hoping for a favorable response from good office. Thank you very much! May

the good Lord bless you more!

Respectfully yours,

CARL JUSTIN MAGDALUYO KENT JUSIN JUNGCO

Student-Researcher Student-Researcher

KEIANNAH FAYE DATU NANGGOY ANGEL CABABAT

Student-Researcher Student-Researcher
 30

JESSABELLE DORIG

Student-Researcher

Noted by:

MR. RONNIE DALGO

Research Adviser

Approvedby:

MR. EDGARDO C. MUTIA

School Principal
 31

APPENDIX C
LETTER FOR THE RESPONDENTS

Dear Respondents,

We are the students of Grade 12- Accountancy Business Management (ABM) in Pulot
National High School. We would like to ask your permission to allow us to take some of your
time for us to conduct a survey for our research study entitled “The Impact of Slow Internet
Connection to the Online Sellers in Pulot Center, Sofronio Española, Palawan
Rest assured that all the information that we collected will be treated with outmost
confidentiality and it will be used for academic purposes only.
We are hoping that this request would merit your positive response. Again thank you for
accepting our concern. May the god bless you.

Respectfully yours,

CARL JUSTIN MAGDALUYO KENT JUSIN JUNGCO

Student-Researcher Student-Researcher

KEIANNAH FAYE DATU NANGGOY ANGEL CABABAT

Student-Researcher Student-Researcher

JESSABELLE DORIG

Student-Researcher

Noted by:

MR. RONNIE DALGO

Research Adviser
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